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With you every step of the way

We have always been dedicated to creating incredible off-the-beaten track adventures, taking you to hidden places, so as the world reopens, we’d like to highlight how you can book and travel with confidence. Our expertly curated active trips naturally offer a social-distancing approach which gives you that extra reassurance needed.

Book With Confidence

You can rest assured that our industry leading booking protection gives you both the flexibility you need and the financial security, should your plans have to change due to Covid-19.

We know that having to cancel a holiday is often a huge disappointment, so we make it as pain-free as possible to give you that extra piece of mind when you book with us.

Our Headwater travel insurance policies now include COVID cover as standard so you can continue to book with confidence, with no additional premiums. Click here for more information.

REFUND
GUARANTEE

We will refund you if we have to cancel the trip for any reason.

COVID-19 REFUND
COMMITMENT

You will get a refund if you have to cancel your trip due to COVID-19.

COVID-INCLUSIVE
INSURANCE

Specific Covid-19 related cover via Campbell Irvine.

FULL FINANCIAL
PROTECTION

Your trip is protected though our ABTA bonding & ATOL membership.



Things you need to know:

  • You will receive a guaranteed refund if we must cancel your trip for any reason.
  • You will receive a refund if you can't join your trip because you or a member of your party is diagnosed with COVID-19 and you are unable to claim for this from your travel insurance *.
  • Your funds have full financial protection through our ABTA bonding or ATOL membership.
  • Our insurance policy now covers COVID-19 related issues as standard, with no additional premium charged. To find out more information click here.
  • We also offer a hassle-free flight booking service for all UK customers, including enhanced flexibility options where available.

* Sometimes certain elements of the booking are non-refundable and hold special conditions (please ask at the time of confirmation). Please ensure you have adequate travel insurance in place once your booking is confirmed.

View Full Booking Conditions

Travel With Confidence

Rest assured, we only run trips that fully comply with our Travel Safety Promise ensuring they follow the latest safety protocols and guidelines specific to the destination.

Our Travel Safety Promise

EXPERT TRAVEL
ADVICE



APPROVED
DESTINATIONS



CLEAN
AND SAFE



NATURAL SOCIAL
DISTANCING



View Full Travel Safety Promise

Looking for Travel Insurance with COVID cover?

Our insurance policy now covers COVID-19 related issues as standard, with no additional premium charged. To find out more information on our new insurance policy, click here.



We constantly monitor the best ways to provide incredible adventures and keep our customers safe and healthy. Based on this we revise our Travel Safety protocols on an on-going basis, reflecting any changes on this page.