Customer reviews: Walking holidays
Here at Headwater we thrive on feedback from our customers. It's the only way we can continue to develop and, where necessary, improve our services and ensure our walking holidays continue to be the best they can be.
Eveyone who travels with Headwater will be emailed a link to our post-holiday questionnaire where they can give us an honest assesment of all aspects of their walking holiday - everything from how quickly we answer the phone to how clean the hotels were - plus, of course, an overall rating and comments about their walking holiday.
Any feedback collected is posted straight to our website - totally unedited. So, for the real tales, twists and turns of our holidays, look no further than the reviews from our previous travellers.
By Mrs Tuck on 21/03/2017
Stating at Garb--Salt pans--Marlsaform then bus to Victoria. The walking instructions for the Azure window are not that clear and could be improved, easy to end up on the cliff path which can be a bit scary if it's a little windy. The hotel could sell bus passes, rather than having to go to Victoria. The three bays walk from Quala and ending at Ramla is an excellent alternative. Get the bus from Ramla to Xewxija and walk back to hotel. The small cafe by the main bus station in Victoria offers a brilliant takeaway salad, sandwich and is very cheap
By Mr Norris on 20/03/2017
Good but if we followed the walks exactly , they were not long enough for us given that the terrain was not at all demanding. However we did manage to add on extras each day which made the walking better.
By Mr Hall on 17/03/2017
Well organized with full-day outings and enjoyable on my own. Excellent and interesting hotel. A bit pricey but worth the extra because I could choose a local airport.
By Mrs Lancaster on 17/03/2017
Lovely walks with lots of variety. We particularly enjoyed the coastline. Our rep, Ludmilla, was very welcoming, personable and helpful.
By Mrs Hopwood on 14/03/2017
Gozo is a small, friendly Island with dramatic coastal walks, a lush, flower-filled interior and beautiful churches. Headwater's excellent walking guides combined with Gozo's efficient bus service enabled us to easily visit nearly all of the Island. The Hotel Ta Cenc was a very comfortable base. The only down-side to Gozo is the 'traditional' shooting and netting of small migratory birds. Avoid the shooting season and you will enjoy a lovely holiday with relaxed walking.
By Mrs Shaw on 09/03/2017
Great way to see Costa Rica despite long days in minibus.Excellent variety of birds, flora and fauna with knowledgeable guides.
By Mr Wilks on 09/03/2017
Pleasant way of exploring the country which otherwise could have been quite difficult to access. Walks led by a charming and well-informed guide who did his best to give us interesting local insights and who was very thoughtful and considerate. He was also very patient in trying to resolve people's difficulties.
By Mr Patten on 09/03/2017
I am writing g this review whilst still on holiday.
I have been wanting to give this 4 starts but a series of issues has lead me to 2 stars only.
The flight and travel details have been fine together with the car rentals, except you need to be aware that on Martinique the hire is for 5 days exactly so do not late return.
The notes and walking information are ok to a point but not sufficiently honed. There are some errors and walking options are not particularly helpful as there is far more information available once looking at the interpretation panels. You can make much better use of each day by a bit of careful planning and this you will need to do due to the heat.
There is a substantial amount of driving, often 2 hours each day, in heavy traffic with roadworks. The roads are narrow and twisty. If you take a picnic, I mean who wants another hot meal at midday, you will need to allocate time to find a boulangerie and supermarket either the day before or early in the morning. And the French go manic in the morning driving everywhere and rushing to car park spaces.
The hotel on Martinique is just too upmarket. The rooms are really hot sheds of wood with no veranda and the shower is a minuscule corner of the toilet. The main evening meal does not start until 7.30pm and service is so slow you do not finish your meal Until 9.30pm. The menu is not varied and repeats after two days. It is very pretentious and the kitchen is not efficient. I did not like the cuisine and you barely were able to eat one of your 5 a day for dinner., whereas on Guadeloupe it is a totally different story. Lovely tropical tastes and efficient meals served. Homely attitude and comfortable rooms with large beds and decent shower.
You need to plan your day well since it becomes very hot in the afternoon between 12.00 and 15.00. This means early starts and relaxing at midday or being high up a mountain where it is cooler.
This is a good concept by Headwater but a better hotel on Martinique and a few more notes of advice would enable domestic and planning arrangements to go smoother.
By Ms Whitaker on 09/03/2017
Very enjoyable holiday. Booking process easy and efficient. Transfers via ferry very well organised. Hotel was comfortable and staff extremely pleasant and helpful. Walks as per grading with options on some and they took us to all the island's attractions.
By Ms Edwards on 09/03/2017
Excellent holiday with great guide and excellent hotel. The walks were quite hard, mainly due to the nature of the terrain.
By Mr Hunt on 09/03/2017
Varied 2 boot walking with excellent well informed local guide who went the extra mile. The Parador accommodation and location were a delightful experience.
By Mrs Bowen on 09/03/2017
Mostly very enjoyable. Disappointed by room in first hotel not having ocean view. Group was too big for everyone to hear the guide easily and possibly dangerous on top of the mountain when picnicking with a large number. Also one day we left hotel at 9am and returned at 7.30 as walk took longer than planned and lunch was started at 3pm so after tour of vineyard which we felt should have been curtailed we arrived back exhausted to shower and have Kate dinner. Most of group disappointed with this though walk had been lovely.
By Mr Richards on 07/03/2017
Portugal in February - quiet but not deserted, good walking and perfect temperature and conditions.
By Mr Daines on 27/01/2017
Tenerife has dramatic scenery & provides enjoyable, reasonably challenging hiking in a wonderful climate. Garachico is a gem of a town with lovely restaurants and the Quinta Roja provides lovely accommodation in a central location,
There is a quite a bit of driving involved on often winding roads, so this holiday would suit those who would see this an enjoyable aspect of the trip.
Some of the walking I would see at the upper end of 2 boot, not because of the distances but due to the mountainous nature of the terrain.
All in all a very enjoyable holiday!
By Ms Glanfield on 28/12/2016
I can't recommend this holiday enough. Exceptional hosts, who are also the walking guides, great accommodation and wonderful walks. Didn't have to worry about going alone and the group were all of a similar walking ability. The scenery and choice of routes were lovely, and the difficulty rating is accurate for the terrain. We saw quite a lot of wildlife and the area will be stunning with wild flowers. I will definitely return and would plan to do a 2/3 or 3 boot trip next time.
By Mr Bryant on 14/12/2016
Great holiday did not like the Hotel in Kobarid, we had a massive dining room no use to us, bed was really bad, toilet and shower of 2 star standard at best. You could not shower because there was no fixing for the shower head. The toilet had sealant around it like a two old kid had applied and the bath had been repaired such a bodge. bear pipes for radiator coming out of the floor chipped the tiles and a bath plug that did not fit the bath. Very very poor it was room 100. Breakfast was the worst of the hotels, evening meal was ok. This is probably the worst hotel for accommodation I stayed in Europe.
Dear Mr Bryant,
Thank you for taking the time to complete your post-holiday feedback. It sounds like you had a great holiday in Slovenia. We were however sorry to read of your disappointment with Hotel Hvala in Kobarid. With this in mind, we have reviewed the feedback received over the course of the summer and from this have made the decision to replace this hotel for the 2017 season. We hope you agree this improvement will continue to enhance this holiday for future customers.
In closing, we would like to thank you for your constructive comments and look forward to welcoming you on another of our holidays in the future.
Headwater Customer Service Team
By Mr Lomax on 07/12/2016
A wonderful holiday in a beautiful region of Italy. The walks were challenging and the guide notes very occasionally confusing or inaccurate but we got through! The hotel was lovely and very comfortable, the owner Ercole was helpful and kind. Two small gripes! Each night at dinner we were asked if we want mineral water but we were not advised that it cost â‚¬3 a bottle until the end of the holiday. A small thing but it would have been nice to know. Also, the picnic lunch was a little disappointing. I would have expected a small bottle of water and perhaps some chocolate or biscuit but then then breakfast and dinner were extremely substantial.
By Mrs Ballantyne on 07/12/2016
Sue and Dave ,our hosts and guides looked after us extremely well ,both with their cooking and with the guided walks.I would thoroughly recommend Casa Carrascal .The walking was quite strenuous but the views were superb.
By Mr Stevenson on 07/12/2016
Varied walking with except for the first morning no need for a lift to the start of the walk although limited opportunities to find drinks or nibbles en route.The final day was longer than we anticipated and we did flag down a passing taxi to take us up the huge hill to Volterra.The hotels varied but with good accommodation, views and the food was generally good. The best meal by far was in the agrotourismo down the road from Hotel Pescille (3 * with no restaurant) which was a real gem as the hotel was a fair walk from San Gimignano and avoided taxis at night.
By Ms Butterworth on 07/12/2016
An excellent location, with good views, well appointed rooms and excellent food. The guide Nick was very knowledgeable. We would repeat in a different season to see the wildlife.
By Dr Haberman on 29/11/2016
Beautiful and varied walks. Good level of stamina required. Istria is very quiet but local people are very friendly eg a farmer gave us some apples when we resting (and obviously) tired.
In the first walk, there was no shade. Walk 2 is longer but a little easier. It would make more sense to swap over walks 1 and 2 to allow travellers to acclimatise.
We had a problem with the packed lunches. We mentioned on the application form that we do not eat meat. I rang Headwater the week before the holiday to make sure that this was known and had been passed on to the 2 hotels providing packed lunches. I was told that this would be done. On arrival, we found out that neither hotel knew of our requirements. Clearly, there is communication breakdown.
By Mr Dent on 29/11/2016
Really attractive area,great hotels.We interspersed some extra days for additional relaxation and chance to visit additional restaurants for dinner.Fonti was weakest for dinner but other 3 were all excellent. Terrific wine tasting and dining at San Gimiagno
By Mr Ford on 29/11/2016
We enjoyed this holiday but with the following proviso in comparison with the Footsteps of St Francis Umbria which we did last year there was much more hard surface and road walking particularly on the last day.
Our first and last Hotel San Limo was without doubt the poorest hotel that we have experienced on a Headwater holiday. there was no atmosphere in the restaurant the staff both at dinner and breakfast did not give a friendly or welcoming approach. We actually decided to eat out in Volterra on the final night rather than eat at the hotel. The room we were given 403 was supposed to be a superior room it was the smallest of all the rooms we had and the only thing that could have made superior was that it had a small balcony.
Hotel Relias della Rovere whilst the food was excellent and the room good, the pool and the pool area was very poor, grass uncut and pool a little dated
By Mrs Handley on 29/11/2016
Challenging, enjoyable walking in a scenic setting.Easy access to visit Sienna, Florence and the small historical towns along the way a real bonus.
By Mr Harris on 29/11/2016
Outstandingly beautiful area with plenty of fantastic walks. The location could not be better and the scenery is absolutely breathtaking. The hotel was great with very friendly and helpful staff. The food was excellent - varied, tasty and creatively presented. We had glorious weather for the entire week so we were lucky and could get out and about every day. The information provided by Peter and the other staff was very useful and helped us to get the most from our time. We liked the packed lunch buffet which really helped given the prices of things generally. Similarly the transport pass which gave us free travel on cable cars and buses. Getting there and back was easy and travel very smooth.
The only slight downside was that our room was rather small, particularly the bathroom which was very cramped, and generally not as luxurious as other Headwater hotels we've stayed in. I realise that Switzerland is a very expensive country and this holiday is very good value so it's probably a compromise to keep the holiday affordable. It certainly didn't spoil our stay. We had a wonderful time - thank you Headwater and Alfa Soleil.
By Lor Butler on 29/11/2016
Headwater had found an excellent base in a lovely region of Italy and the walks were just right for us
By Mrs Billington on 29/11/2016
Alberto made the holiday and went over and above the call of duty.
By Mrs Burns on 29/11/2016
Good introduction to the area. Would have been better to have a hotel in/nearer Dubrovnik Old Town and to have had the opportunity to wander around by oneself
By Mrs Hewson on 29/11/2016
We had another great holiday with Headwater. The walks and the scenery in the Tarn Gorge are stunning. I would class some of the walks as strenuous and adventurous , sometimes verging on being '3 boot'. The Hotel de la Muse enjoys a marvellous location overlooking the Tarn river and on occasion you can watch the vultures and herons fly whilst having dinner on the terrace. The hotel is excellent with spacious, clean, light rooms and large airy communal lounges/ spaces, great food and friendly staff.
Local village of Rozier is quaint. On Monday night the hotel arranges for guests to eat in a local restaurant in Rozier where we enjoyed gourmet food and very friendly staff. THe sandwich shop on the corner of the village also good.
We came by train from the UK to Avignon which is a very interesting city, well worth a visit. It is about a 4 to 5 hour drive from there to Rozier.
All in all another memorable holiday.
By Mrs Greenland on 29/11/2016
I found the walking varied and challenging at times but the outstanding scenery and peace and location of hotels made the effort worth while. An unforgettable experience.
By Mr Graham on 29/11/2016
Great hotels, exquisite dinners, well-described walks
By Mr Armstrong on 29/11/2016
See the box above.
By Ms Tonge on 29/11/2016
Very good week's holiday in a beautiful area of France.
The walking was varied and the distances quite long -we found the 2 boot walks tough enough in the heat.
Hotels were all in good locations and the food was good-the restaurant where dinner was taken at Argeles Gazost deserves particular mention for its excellent food.
By Mrs Duguid on 29/11/2016
A fantastic location with plenty of variety in the walks. If you want a break from walking there are opportunities to visit to local towns/villages, or to relax at the hotel. Be prepared to deal with high temperatures, even in September!
By Mrs Dibben on 29/11/2016
Our guide was really knowledgeable, helpful and friendly. She led us on some excellent walks with stunning views. If you like organised group holidays and walking I would recommend this company.
By Mrs Jones on 29/11/2016
An excellent experience discovering a fascinating region which is still mostly unspoilt by mass tourism.
By Mr Brown on 29/11/2016
Excellent scenery with a nice mix of challenging walking and more relaxed days. Montenegro is a really beautiful country and the guide really knows it well.
By Mrs Steane on 29/11/2016
Montenegro must have some of the most beautiful, unspoilt landscapes in Europe. The walks are a good distance, mostly through woodland, but with some spectacular mountain top views as well. In September, the temperature was about right, although we did have some thunderstorms and rain, fortunately mostly at night. I have never seen so many varieties of fungi as there were in Durmitor National Park and the fields were carpeted with Autumn crocuses and the woods speckled with wild cyclamen. The group of 12 got on really well and our local guide was delightful and looked after us brilliantly. The food was delicious and we were able to buy wild berries, dried mushrooms and smoked ham and cheese, eat local pastries for our picnics drink Montenegran and Croatian wines and try local liqueurs. The second part of the week in Perast makes for an excellent contrast, with a bit a culture thrown in, a couple of boat trips and wonderful seafood.
By Mrs Rarick on 29/11/2016
These trips are like a treasure hunt. Each day you wake up and embark on a new adventure following detailed notes/maps not knowing what you will see or encounter around the next bend. The scenery on our Jurassic coast walk was just spectacular.
By Dr Barclay on 29/11/2016
The holiday provided an excellent mix of walking through spectacular scenery, nice hotels, excellent food and an insight into the complex history of the region.
By Mr Kent on 29/11/2016
The coastline in South West Portugal is stunning and the national park unspoiled .Most days we only saw other walkers and surfers The walks were well planned and came with easy to follow instructions.The way-mark signs were also good. Ludmilla and Tony, the Headwater representatives were excellent.and we felt as though they were there just for us ,even though we knew that they had other guests to look after. .The food and accommodation was ,on the whole ,of a high standard. We wouldn't hesitate to recommend this holiday to other walkers. They wont be disappointed. It far exceeded our expectations!
By Dr Johnson on 29/11/2016
The local guides were extremely helpful and well informed. Their walking routes and descriptions were excellent and full of interest. The whole area was very scenic and with a good variety of wildlife.
By Dr Cobner on 29/11/2016
Excellent walking in lovely surroundings. Good accommodation.
By Mr Carr on 29/11/2016
The hotel is lovely, with great staff. The service was brilliant.
By Mrs McMillan on 29/11/2016
A very comfortable stay in a lovely hotel with good walking on varied terrain in mountains close to Madrid yet unknown to us before we arrived.
By Mrs Reeves on 29/11/2016
Excellent holiday in little known area of Spain.
By Mrs Norman on 29/11/2016
Very varied walking in a lovely area. The walks were of the right length with good descriptions. We had good advice from Teresa. This was not an area we would have gone to without you as we had never heard of it. In September it was quiet with very few other tourists Spanish or British. We had one cold day but otherwise it was good walking weather.
By Mrs Barnes on 29/11/2016
This is a most enjoyable walking holiday. You see some spectacular scenery and stay in some lovely places. In September the weather was hotter than we had expected which made the walks quite demanding, but the excellent notes provided by the guides meant that we never got lost. Most of the hotels were excellent, but while the breakfasts at Costa d'Oiro were good, the dinners were not. There was little choice and the main courses were of poor quality.
By Mr Davies on 29/11/2016
A splendid holiday well organised with a great group of people, lots of laughter,good weather,good walking,good food & drink.
We recomend it.
By Sir Brooke on 28/11/2016
Bermuda is a delightful place and absolutely ideal in November: lovely climate, beautiful beaches, historic interest, luxuriant vegetation, helpful people, more British and Britain. There is even a Marks & Spencer. and an excellent hotel.
By Mr Baker on 28/11/2016
This particular holiday should be retained in your overall offering. Miguel and Imma are superb. It was marvellous to be so alone too - we would often hardly meet anther soul out walking the high ridges. Being in the open with great wide views was tremendous. However, expect unmetalled roads and slow journey times to get to a walk, unless you have a high chassis 4-wheel drive vehicle!
By Mrs Merry on 28/11/2016
Excellent service from start to finish. Quality accommodation. Gozo was a lovely island & we managed to explore every inch with the information provided.
By Mrs Royle on 25/11/2016
We enjoyed our walking in Gran Canaria- great scenery, weather , interesting culture. Enjoyed the company of the other 3 clients with whom we shared our evening table. The instructions for the walks were not always clear but we always competed the walks with a sense of achievement.
By Ms MacFarlane on 24/11/2016
A great introduction to the more remote areas on Gran Canaria and the varied scenery. Holiday offered plenty of flexibility for walks and a high standard of comfort.
By Dr Goddard on 23/11/2016
Excellent hotel, great walks with an excellent local guide, and super company. There were gentle walks in the early days building up to a lovely long last day hike in the mountains. Good local food and opportunities to sample local bars and restaurants. A couple of excursions to Nerja caves and Malaga old town added variety to an excellent week.
By Mr Brooks on 22/11/2016
Ten self selected people on a group holiday.All of whom gelled together well.5 walks guided by experienced knowledgeable local guide.The walks were adapted to suit our group,which the guide described as faster than average.Excellent scenery.Transfers appeared on time.Picnics ,provided by guide,taken mid walk at any suitable site.One visit for lunch to a 'local'mountain cafÃ©. Experienced rustic food cooked by family.
Rest day my wife and I spent exploring by public bus. Doing a coast line walk at low level.
The hotel San Roque was described as 'boutique'.Service and food were excellent,although evening meal portion sizes were sometimes on the small side with a general lack of vegetables.Breakfast was a buffet with freshly cooked eggs to go with cold meats and tomatoes. There being plenty of rolls,jam and cheese.
I am Coeliac needing gluten free bread and food.I had notified Headwater and the hotel in advance.I was looked after extremely well.At breakfast I had gluten free ham,rolls and maize cakes provided.At evening meal my food was adapted to gluten free .
The guide did not know that I was gluten free until I informed him.However he acquired gluten free rolls for picnics and advised on gluten free options at the rustic cafÃ©.
I had booked a duplex room at the hotel.This was quirky.The jacuzzi bath was 'in the living area'.I could have bathed, watched TV and entertained guests at the same time
The bed was on a mezzanine but no external window.The wardrobes and other clothes storage areas were downstairs in the lounge area.All the floors were red coloured Canarian pine.This made the transition from floor to stairs difficult in poor light.Especially as the bathroom was up 3 stairs and there was no hand rail.
Although not needed the room did not have any area specifically to put wet coats or muddy boots.
The guide was excellent.His English improved through out the week .He was very knowledgeable about local flora,fauna and geology.He organised the transfers at the start and end of the day efficiently.He often altered our walk length and route to suit the conditions.
By Mr Newell on 22/11/2016
A combination of great walks in a beautiful place coupled with an outstanding hotel made it a week to remember.
By Mr Brown on 18/11/2016
Bermuda is slightly off the beaten track, the air temperature is good for walking but also swimming etc. Bermudans are exremely friendly and not once did we feel threatened or have to stop people trying to sell us goods.
By Ms Buddery on 18/11/2016
The holiday was well organised with great guides, knowledgeable on the area and walks. The accommodation was clean and David and Sue were very willing to help. I felt safe and confident and would recommend this holiday for singles as well as couples. A very good holiday and would love to go back and try the 3 boot holiday
By Mr Sutherland on 18/11/2016
Very good leaders for walking and giving info. about the area.
Accommodation and food of a high standard.
By Mr Banyard on 18/11/2016
A great place for a winter holiday. Clement weather, wonderful scenery, friendly local people and good facilities for eating out, transport and communications. I would not recommend the holiday to those who are inexperienced with navigation, though most routes were well marked. Athough we did not use it a GPS unit would have been helpful.
By Mr Sharma on 17/11/2016
Well planned walks with great backup from notes and rep.
By Ms Gane on 17/11/2016
Easy walking, lovely views and good food
By Mrs Patel on 15/11/2016
A great holiday with technical walks offering spectacular views. The quality and effort put into each evening meal was a great bonus. I would definitely recommend this holiday and would say David & Sue are superb hosts.
By Mrs Lancaster on 14/11/2016
This was our first holiday to Madeira and fortunately enjoyed perfect walking weather.
We enjoyed the Levada experience very much but the Sao Lourenco Peninsula walk was definitely a highlight. Our last walk into Funchal was disappointing but appreciate it had been changed because of the summer fires.
The hotels were delightfully varied. At the Quinta do Furao we enjoyed live music and an outdoor hotel buffet/ barbecue on our last night. At the Serra Golf we found our selves upgraded to a lovel suite! Staying at The Bela Vista is like stepping back in time to ' Colonial days '. Silver service is a fun experience. The waiters were a little surprised when my husband asked for beer rather than wine! But they soon got used to him. We cannot fault the food and service at this hotel. Although the hotel is out of Funchal we did find the local bus service and hotel minibus service worked well.
Overall a wonderful holiday.
By Mrs Searle on 14/11/2016
It was good
Walking harder than expected
La gomera was not as pretty as I had expected. Too barren
I think that though we are fit we are too old for that group and perhaps should have been warned
Hotel was marvellous. We had a deluxe room and it was worth every penny
By Mr Mitchison on 11/11/2016
Excellent and varied walks in attractive countryside, comfortable friendly hotels and interesting local cuisine with plenty of truffles. Our very helpful local guide, Romina, advised us about possible issues and added to our enjoyment of the holiday.
By Mr Roberts on 11/11/2016
A really good experience, James and Hazel were very helpful and informative and the walking notes were amongst the best we've ever had. Chateau de Tertres was a lovely venue but it was rather a long way from Chaumont which added rather too much to the final days walk.
By Mr Etchellsbutler on 11/11/2016
After long tiring days of walking, it was lovely to relax in rustic accommodation with comfortable beds, a good en suite and decent food. We thoroughly enjoyed 'Walking the Way of St. James.' The landscape was thoroughly unexpected in Galicia, - very lush, green and much like the U.K. and Ireland. It was particularly special to make friends (although very briefly) with people from all over the world.
By Mr Jonas on 11/11/2016
Another good walking experience in delightful countryside, enough walking and good proximity to alternative attractions on the rest days. One excellent hotel, if it had been practical to do so we would have been happy to stay there instead of Vosne Romanee. All the restaurants were good or excellent except that below, and in keeping with the quality of the overall holiday.
By Mr Rice on 11/11/2016
We were warmly welcomed by the local agent who advised us and made sure collections of us and our luggage happened on time. This generally worked well, with only one slight mishap. Whilst a couple of the hotels on our walking holiday wouldn't necessarily have been our personal choice, all of them were clean and comfortable. Locally sourced food was available in most of them.
The daily walking routes were very well written and only occasionally did we refer to the thoughtfully provided OS map. Going off piste was minimal. The Jurassic coastal path walking was magnificent.
In summary, considering the late time of year, travel to and from the West Country was not included and the fact that the accommodation was only half board, on reflection we felt the holiday was quite expensive. However it was good to have somebody else resolve the logistics so we could focus on enjoying the walking. Thank you to the Headwater team.
By Mrs Currie on 11/11/2016
Good walking with fantastic scenery.
By Mrs Mulder on 11/11/2016
Fantastic experience walking Madeira. Even on a cloudy day it is an amazing place. Headwater arranged everything effortless. Amazing how the drivers were always there on the dot! Very reliable at all times. The levada walks were easy walks - except if you haven't got a head for heights...Good variety in walks and great that Headwater could provide more walks if you wanted to walk more. For example on your free days.
Will book with Headwater again - a no brainer!
By Mr Chesters on 11/11/2016
Fantastic holiday. Walking and talking with friends in spectacular scenery is a truly great experience. The whole trip was seamlessly organised and and executed by Nicola and his local team.
By Mr Tobbell on 11/11/2016
Very good indeed and very well organised but as we're we're the last week of the season many restaurants and bars were shut particularly on marritimo- I think we should have been told about this. Other than that an excellent holiday.
By Mrs Timbrell on 11/11/2016
Accommodation varied.... food in restaurant in Scopello great. Food at La Luna great.
As was very end of the season nothing was open on Marretimo. There were 2 restaurants which only sold fish so not much choice.
Walks were fantastic. Apartment basic but functional...good breakfasts.
The 2 taxi drivers were first rate, very good English, helpful and informative.
By Mr Bramhall on 11/11/2016
Great walks every day with spectacular scenery in the high Alps. You need to be pretty fit to do the climbs every morning but they are well worth it when you hit the summits. Accommodation was generally very good with superb evening meals at Hotel Reynard and L'Abbaye in particular. We would advise doing the holiday in July or August - everything, including bars, mountain top cafÃ©s, shops and chair lifts, is closed during the last couple of weeks in June - this would appear to be out of season. A couple of very cloudy days with rain and drizzle spoilt the opportunity to take on an optional 3hr summit extension at Mont du Grange but for the most part the weather was glorious.
By Mr MacKrill on 11/11/2016
Beautiful countryside and villages with fantastic unspoilt views, fabulous hotels and food. Plus being very well looked after by excellent Headwater staff.
By Mrs Smith on 11/11/2016
A lovely holiday apart from the Rep. She did not understand what headwater holidays involved at all and was only interested in promoting what she could book.
By Mr Lay on 11/11/2016
5 star hotel rating is over generous, though location is superb. Lounge, multiple pool facilities, and ambience are good. Plumbing is of sixties origin and need upgrading. Food of good quality and well presented. Al fresco eating would be unpleasant if you had a cat phobia, though indoor dining was always available. Hotel courtesy bus proved very useful and was complemented the excellent public service buses. Walking was enjoyable and not too strenuous. As birds were migrating, finch hunting was evident on most clifftop walks prompting frequent shot gun blasts and diversions round bird netting traps. Overall a good location for walking with a variety of routes and places to visit. .
By Mrs Marchant on 11/11/2016
Great holiday, great walks, great island. Javier was fantastic and a wonderful guide.
By Ms Myron on 11/11/2016
Everything about this holiday was top class. From the accommodation, the food, the walking, the guide, the transfers to the hotel staff. Most of all the company of the other walkers. Compliments to all concerned.
By Mr Glass on 09/11/2016
The key to this successful holiday was the welcome and hospitality and helfulness of staff at Acquaviva. And the fact that we were travelling with two other couples and good friends. So planning each day and experimenting with walks and different trip was great fun.
By Mr Normand on 09/11/2016
Good varied walking, with clear directions. But we were pleased the weather was not hot because, aged about 70, we found the walking days quite full. Timing was as predicted though torrential rain had turned some of the tracks into an obstacle course.
Hotels were excellent, all very special in different ways. Chateau de Monrecours is magnificent, feels very expensive, with a talented chef and friendly helpful Maitre d'.
Monrecours and Les Glycines provided special menus for Headwater, Meysett and Laborderie scored by saying 'here are all our menus, have what you like'!
Nearly all staff spoke very good English.
By Dr Sterland on 09/11/2016
Good location for walking and other things of interest. Hotel was a bit odd although comfortable. Being larger than some it was not so friendly as some of the smaller hotels, although the staff we individually friendly there were quite a number.
By Mrs Hales on 09/11/2016
We thoroughly enjoyed this holiday. The walking was fantastic and our guide Louigi absolutely made it for us. His local knowledge and his stories of past and present were fascinating. We were really lucky to be with a lovely group of like minded walkers which all added to a memorable time.
Our one niggle is that we were disappointed with the Hotel Bellavista. We did not think the food was very special and objected to having to choose your meal for the evening at breakfast time. Surely this should not be necessary!
Two extra nights staying in Naples was interesting! Miles away from the tranquility of the Amalfi coast but well worth doing.
By Mr Toms on 09/11/2016
Easy walking over gentle countryside with spectacular coast
By Mrs Gardner on 09/11/2016
We had a lovely holiday and thoroughly enjoyed the walking from one hotel to the next. The route notes were very detailed and easy to follow (especially as we had the maps too). Also the folders in the hotels with customers comments were useful especially for finding restaurants. We particularly appreciated the wine carrying service. It was great being able to buy wine on the way and then find it all in our hotel room at the end. Our rep, Hannah, was very friendly and helpful especially in finding a restaurant for our first night in Turckheim when most restaurants seemed to be shut. We did all the suggested longer walks (even in the rain) and have arrived home feeling very fit! All in all it was an excellent holiday - many thanks to Headwater and to our rep Hannah for her help and encouragement.
By Mrs Lewis on 09/11/2016
We are 2 female friends and booked single occupancy of rooms. We felt hotels were well chosen and variable, but all interesting and overall comfortable . We got a bit sick of the Pilgrim 10 euro menu, but also had some superb meals. The walking was excellent, and easier than we had expected. We enjoyed the independence of being self guided. There were a few minor faults in the daily walking guide and we have offered to come in and point them out. We live in Chester and decided to Travel from Liverpool to Madrid and spend a night there rather than at Heathrow. We did find that the schedule on Day 1 was a bit over-heavy. Everyone was exhausted that night. But, overall this was a Brilliant holiday! And May was a very good choice this year.
By Mrs McKenzie on 08/11/2016
thoroughly enjoyed the walking-especially when following the river. Accomodation comfortable and staff in the hotels welcoming and friendly. We had really personable and informative couriers able to supply us with local information on the areas-they went the extra mile!
By Mis Buttrick on 08/11/2016
A wonderful walking holiday in Maderia. A great insight of the island. Headwater took all the work out of the travel and holiday arrangements and left us to enjoy ourselves!
By Mr Goater on 08/11/2016
Most interesting and refreshing holiday exploring parts of Canaries not explored or seen before.
Unfortunately did get lost on a couple of occasions. We did not find Rambling Roger very helpful although his knowledge of island is extensive. His communication style and customer care clearly did not work for us.
By Mrs Garnett on 02/11/2016
A good week in the north-west corner of Sicily. The holiday cleverly combined walking (and swimming) in the Zingaro nature reserve and on the island of Marettimo with visits to the archaeological site at Segesta and the hill-top town of Erice. Transfers for our group of six were provided by our helpful and informative taxi driver, who made sure that we enjoyed our visit to the area.
By Mr Till on 31/10/2016
The notes were very detailed,accurate and all the paths well-marked locally; that made for a very relaxing walking experience. The hotels, whether grand or more humble, exceded our expectations; The Castell d'Emporda was a stunning place to spend our rest day, the food and friendliness at Hotel Rosa was great.
By Mr Ward on 31/10/2016
Excellent holiday with varied scenery. The 1+ rating is about right. The walks are too long for a 1, but the terrain is not difficult.The timing of the arrival of the plane into Barcelona gave insufficient time to make the scheduled train so we had to wait an hour for the next one.
By Ms Elliott on 31/10/2016
This was a really terrific week. We were lucky in that the weather was absolutely perfect - no rain (until we were on the plane out!), 25C days, constant sunshine. The base, Villa Acquaviva, is just beautiful, surrounded by its own vineyards and a fine garden dotted with fruit trees. Our room was in the villa, was spacious enough and had a nice view back towards Montemerano. The food was outstanding. At dinner there's a wide choice for you three courses and we tried most of the options. The food is mostly locally sourced, really fresh and the cooking is first rate. They only sell the wines they themselves make, but they too were very good. Breakfast was also excellent, though you won't find a full English on offer. The staff were charming and helpful, and very quick to sort out a couple of minor glitches (safe batteries, hot water, wifi)
The walking was nicely varied, with plenty of options. There's a bit more on offer than you can easily cover in a week, and we didn't get to the Maremma walk.
The others ranged from fairly short and easy (Vitozza and Vulci) to fairly strenuous (Sorano, Argentaria). Argentaria in particular was, as advertised, quite a big hike. The notes were highly reliable, and there's quite a lot of Etruscan history as a bonus. There's a certain amount of driving involved, some of it on winding roads, but the scenery is lovely, and we didn't find it too onerous.
Overall, a thoroughly enjoyable trip.
By Mr Hallam on 31/10/2016
Lovely area of France with variety of walks in differing landscapes.
By Dr Adams on 31/10/2016
This was a lovely part of Portugal which luckily for us is not spoilt by too many tourists. Well thought out and planned. Very remote locations so do not expect to pop into town for anything.
By Mr Wiblin on 31/10/2016
I cannot fault the logistics. Everything went smoothly and our rep, Lin, was superb. Nothing was too much trouble for her. By building extra days into our holiday we had plenty of time to visit local towns and get a real feel for the area. Cannot recommend Les Deux Chevres highly enough. We were made to feel so welcome and the food they provided was excellent. As someone with an allergy to wheat I really appreciated the effort they went to. Would definitely recommend doing the wine tasting with Matthieu whilst staying there. It was informative and entertaining. Also would recommend a visit to the Hospice in Beaune if you have the time. It was fascinating.
By Dr Garwood on 31/10/2016
Very enjoyable holiday in a lovely part of Sicily. Perhaps we should have gone in April/May rather than October to see the wild flowers particularly the orchids on Marettimo. Several days were rather hot for the walking! Not such a variety of bird life as expected but there were a very large numberof robins on Mareettimo - not sure why! Good hotels and, in particular, Daniela was very welcoming and looked after us well, with good food, at the Baglio La Luna. Flights via Rome meant leaving at 3am on the way out and 4am on the way back. Good service from the local reps and Niccolo was a very careful and attentive driver who gave us good advice and made sure we had the right instructions and departure gate for the hydrofoil to Marettimo.
By Mr Higginson on 31/10/2016
Great to see a less explored side of Sicily.
By Ms Hawkes on 31/10/2016
Lucia was an excellent guide .She was enthusiastic and informative and looked after us very well. The hotels were in good locations and the views were excellent.
The Hotel Garden was in a lovely location but there were some niggles which could so easily be put right. Breakfast wasn't very good - for very little extra they could have produced fruit salad, better quality cereal and fresh milk. Also the breakfast tables were in such strong sunlight you couldn't enjoy breakfast and, when asked they wouldn't move the tables- they just suggested that we eat outside but it was too cold to do so. Hotel Garden's garden and swimming pool needed a bit of TLC. All little things but could have made a difference as it was in a great location.
At the second hotel I would recommend that Headwater reserves rooms that are not on the ground floor because these are straight onto a busy road.
Overall the holiday was very good indeed and met our expectations. Thank you
By Mr Bulmer on 31/10/2016
Elizabetta is an outstanding leader and this holiday fully lived up to the description given to us by the Headwater office. It was an interesting and varied combination of walking and sightseeing in at least six towns, there were good walks on several days which on the whole were pleasant , and the use of the van was of key importance in providing this variety. In many ways it was unique and difficult to reproduce with a different leader. The CinqTerra walk at the start of the holiday was more challenging than we expected, with a long and very steep descent, but Elisabetta helped us get through it.
By Mr Craig on 31/10/2016
Our guide was outstanding and helped to make the holiday memorable, but note she will no longer be the guide for this holiday next year.
By Mr Roberts on 31/10/2016
Casa Carrascal offers the perfect walking holiday in a friendly group atmosphere. The walks were challenging and varied providing superb views. Sue and David were the perfect hosts, providing expert guiding, comfortable accommodation and last but not least fabulous food.
By Mrs Sillett on 31/10/2016
A holiday that we enjoyed so much in 2013 that we went again this year!
Walks are not too challenging and provide beautiful views of Tuscany. Be aware that generally the hardest walking is the final ascent to your destination so reserve some energy and water.
A trip to Florence or Siena is really easy from Colle Val D'Elsa by bus and the location of the hotel in San Gimignano is perfect for dipping in and out of the crowds during the day
By Ms Van bentum on 31/10/2016
Lovely views, lovely walks (accurate maps and grading), lovely hotels and a lovely rep (Ludmilla). It was a great holiday with the two nights in Pedralva and the walk to the lighthouse on the last day as the absolute highlights.
By Mrs Cerny on 31/10/2016
We had our first holiday with Headwater this October in Portugal. We had never been on an organised walking holiday before, but any concerns we might have had , e.g. getting lost,were soon abated. The route maps were excellent and easy to follow. The timing of each walk was accurate, so we were able to pace ourselves accordingly. We often walked the whole day without meeting a soul except at the beach, where we could watch surfers in crashing waves. The range of accommodation was excellent. We enjoyed our stay in Pedralva and were lucky to have a a cottage with a large patio.The hotels were in great locations and all very comfortable. Ludmilla and Tony were very helpful and knowledgeable about the area. We had not been to Portugal on holiday before. We will be back!
By Ms Rodgers on 31/10/2016
This was a great way to explore the Euganean Hills , we travelled in late September and the weather was perfect for walking. The holiday is a great combination of walking and rest days and our rep ,Sarah, had plenty of good advice on what to see and do.
By Mr Turnbull on 31/10/2016
A fascinating island and a guide who was passionate about it. The hotel was beautifully designed, food was excellent and staff were lovely.
By Mr Bird on 31/10/2016
A good, enjoyable and trouble-free holiday. The walks themselves were easy, but unremarkable and at times dull.
By Mr Bellis on 31/10/2016
We had a very enjoyable trip, with great walking in beautiful locations, meeting interesting people, eating some delicious meals and we appreciated having our luggage transported!
By Ms Smith on 31/10/2016
By Mrs Gatward on 31/10/2016
This was my second visit to the finca - my first was in November when the weather was poor, and I wanted to see what it was like in sunshine. I was not disappointed - I would recommend this holiday to everyone who enjoys walking, eating good food and drinking wine!
By Mrs Ruthen on 25/10/2016
Nothing to worry about, great accommodation in wonderful locations,excellent walks
By Mr Herring on 14/10/2016
The 3 location concept was very good and was what attracted us to the holiday. It gave us a very good overview of that part of Croatia and it was entirely suitable to the older generation.
By Mr Peat on 14/10/2016
Good value for money. Lovely walking. Beautiful island.
By Mrs Cook on 14/10/2016
We really enjoyed the holiday, the scenery was amazing. Our hotel the Bellevue was comfortablle and clean, the staff friendly and helpful but not a lot to do on an evening, we sought out a couple of places in the town towards the end of the week but as we were on holiday right at the end of the season it was very quiet. The menu choice didn't have a great deal of variety/choice and did forgo the evening meal on some nights or went out beforehand as we has walked all day and we're quite hungry! (We are slightly buillt but did feel on some nights that we were stilll hungry).
The spa in the hotel was lovely and we did use the pool and steam rooms but only on one evening when we returned early enough to use the facilities before dinner.
The walking guides and maps were very helpful an on the whole accurate, some of the gradings for the difficulty of the walkes were not accurate some walkes described as Two boots had long or steep inclines and descents on rough ground and I did feel a little mis guided on one or two occasions but the views from the top soon made you forget asbout the effort it had taken.
The arrangements made at our request worked really well and the flights and transfers were efficient and convenient.
A lovely holiday just a little too quiet on an evening.
By Mrs Bali on 13/10/2016
This was our second time with Headwater. We really enjoyed our holiday. The walks were well chosen and so were the towns where we stayed. The Amalfi coast is stunningly beautuful. Some of the popular walks can get a bit busy - there seemed to be a lot of Americans everywhere. We stayed in 4 different hotels and they were all different in character. The highlight was La Conca del Sogno, a family run hotel in a cove with a beach. Would certainly recommend this holiday.
By Mr Butterfield on 13/10/2016
Vegan vrata hotel had no hot water in our room on first day and only warmish on second day. Ate there and staff seemed stressed and this did not make for a relaxing evening. Not impressed with this hotel.
By Mrs Elfick-wood on 13/10/2016
The itinerary and Alberto the guide were excellent, the hotels a bit of a mixed experience. The Sa Muvara would probably been really nice with better weather, but getting hot water for a shower was a bit hit and miss, and a lot of other members of the group found their rooms very cold. The food was sometimes really good but generally a bit salty and far too much of it. Comparing our experience with a previous holiday (walk in the florentine hills), perhaps we expect too much for basic rustic italian food. The Hotel Dorada was in an excellent position, but I didn't find the rooms that comfortable, and the food rather disappointing although the soups were excellent.
For all the above, it wouldn't put me off having another Italian holiday with you.
By Mrs Bowling on 13/10/2016
My first time in Sardinia, our guide Alberto really brought the island alive. His extensive knowledge of nature, culture and history far exceeded my expectations, a brilliant holiday, highly recommend it.
By Mr Cudby on 13/10/2016
The holiday was extremely enjoyable. Our guide was Vanja and she was excellent, We loved Dubrovnik - especially at night after the crowds had gone and the City was all lit up. The walking was good and we particularly enjoyed the walking in Krka National Park.
A little disappointed with Diaclecians Palace in Split - expected it to be more impressive and interesting.
We were impressed by the Dubrovnic Hotel.
By Mr Lockley on 13/10/2016
Another excellent Headwater holiday with a good variation of walks and the opportunity to view birdlife not seen in an English garden.
By Mrs Bryan on 13/10/2016
Wonderful dramatic scenery and fabulous walks. Take care with your choice of walks if you don't have a good head for heights. Some paths are narrow and very near the edges of huge vertical drops.
By Mrs Merrill on 13/10/2016
I thought Montenegro was very beautiful. Headwater are an excellent and efficient organisation with well planned holidays.
By Mr Kelly on 13/10/2016
Once again, we had a thoroughly enjoyable holiday! Great walking, wonderful locations for our accommodation, excellent food and drink, and as a bonus the company of other like-minded walkers at various points during the week. Excellent route notes and planning - it is definitely what we have come to expect from our Headwater holidays (this was our 10th)
By Mrs McGill on 13/10/2016
In general the holiday was very good, no complaints. What made the holiday for us was Elisabetta, the guide. She was energetic, informative, great fun and nothing was too much trouble. If I was Headwater I would give her a pay rise and hang onto her for dear life. Ann McGill
By Mr Smith on 13/10/2016
Great holiday and well worth doing. fantastic Views which are well worth the climbing to get to the top..
By Mrs Webster on 13/10/2016
Absolutely fantastic, superb hotel a jewel in the island, delicious food well prepared, excellent staff. Beautiful hotel! So many varied and interesting walks away from the tourist areas. One of the best holidays we have had!
We will be returning one day to complete the other walks around the island. Just wish we had been able to stay longer.
By Mrs Loyd on 13/10/2016
A week of discovery! Beautiful towns and landscapes, interesting walking , a great local guide who was tireless in helping us to understand so many different aspects of Puglia - it's history, food, contemporary issues - as well as making it fun. A great group too all added up to a brilliant holiday, thank you.
By Ms Small on 13/10/2016
Our holiday experience was fantastic! We loved walking in the mountains and hearing the sound of cow bells everywhere we went. It was easy to get around on the buses and trains, and the mountain trails were varied and interesting. The lakes were a beautiful colour, and the scenery was stunning wherever we went. The food in the hotel was outstanding, with a 5 course dinner offered on each night of our stay. The hotel's spa facilities were also excellent. I had anticipated a busy hotel with lots of Headwater customers, but apart from me and my friend there were only a few other hotel guests. This meant that the dining room was very quiet and lacked a bit of atmosphere, but the staff were very attentive and looked after us really well. I would definitely recommend the Dolomites to anyone who loves to walk amongst stunning scenery. The most popular trails are obviously busy with other visitors, but it is easy to find quiet routes and paths as there are so many walks to choose from.
By Mr Kennedy on 13/10/2016
The scenery at the destination was absolutely spectacular and will remain in our minds for a very long time - starting with the view from our hotel room!
An absolute must holiday for anyone who likes to have just the right amount of exhaustion, excitement and adrenalin in one day, with the facilities to relax and recoup overnight at the hotel, ready to do it all again the next day!
Being provided with maps and suggested walks before our holiday started meant we made the very best use of our time. Definitely had a WOW factor holiday
By Mrs Melling on 13/10/2016
Lovely holiday with great food. Elaine was an excellent guide and very informative.
By Mrs Gill on 13/10/2016
The Finca was excellent, as were all meals. Our guide Elaine was fantastic,the walks not too long, the week was fun.
By Mrs Wright on 06/10/2016
Anyone of reasonable fitness can walk the Camino, but maybe you should consider grading your Camino walking holiday. One grade for people who are not really used to walking distances and another grade for people who have come to walk at least 25 - 30 km per day. Most of the walkers had booked hotels and albergues in towns and villages. Walkers like to meet up with each other in the evening and share experiences. At one place the hotel pick up was 1 hour 15 minutes late from the agreed time, with no apology or
By Mr Mathieson on 04/10/2016
Very enjoyable holiday overall, staying in good quality hotels. We did find some of the walking a bit more challenging than we had anticipated. It rained on the day we did the Path of the Gods which made it slippery and therefore extra care needed to be taken. We were warned about the 1,000 plus steps down to Positano but maybe more warning about the descent to Marina del Cantone would be helpful for future walkers.
The guidance notes were very accurate on the whole with one or two minor errors. We didn't get lost.
The taxi drivers were all very pleasant and punctual and we had no problems. Our only criticism is that we were not contacted by a local rep. at all. This may have been because we were slightly delayed on arrival ( only half an hour). We also had to confirm our final taxi pick-up ourselves (via the hotel) as this hadn't been communicated to us in advance- a slight worry on the day before we were leaving.
By Mrs Wakefield on 04/10/2016
An enjoyable holiday.
By Mrs Beaney on 04/10/2016
Excellent hotels, really good walking notes (best we've had!), good food available locally. very knowlegable rep.
By Mr Wootton on 04/10/2016
Our journeys on the Castle to Coast Walk took us through some of the most beautiful hill countryside in this relatively unknown region of Croatia. The walks were well-designed, well-described and very enjoyable, and the hotels welcoming and comfortable. Opatija is a gem of a resort and provided an excellent and relaxing conclusion to our trip.
By Mr Erdal on 04/10/2016
The design of the week was very well balanced; the directions astonishingly detailed and accurate; the accommodation superb; Romina the rep absolutely outstandingly excellent. They even got good weather for us. After 22 years of never having an organised holiday we are converts. Could not recommend this more highly.
By Mrs Feely on 04/10/2016
As with all Headwater Holidays experienced so far the Catalan Coastal Walk was a great experience,. The walking was challenging but the notes provided were meticulous and at the end of each day it was a joy to experience the comfortable, characterful hotels in interesting locations. I can't fault Headwater's meticulous arrangements.
By Ms Evans on 04/10/2016
Tuscany for connessesours puts us in the heart of the southern Tuscany countryside and the family-run, well-appointed hotel (excellent service and food) was set amongst sweeping vineyards and cornfields. The walking notes provided never let us down and afforded the best views and experiences of the area.
By Mr Jones on 04/10/2016
A great holiday if you like good food and wine but the walking was slightly disappointing. Although the views were sometimes good, there was too much walking on the roads.
By Mis Pillar on 04/10/2016
Great trip: stunning scenery & interesting/beautiful towns; lots of features packed into 1 week; lovely people and SaÅ¡a guided us around her country with enthusiasm. Wonderful time.
By Mr Bayliss on 04/10/2016
On arriving in our first hotel in Spello the views from our bedroom window took our breathe away. The whole Holiday was full of wonderful views, great food,and lovely accommodation. This alongside some challenging walks which made us feel alive and happy to be in such an unspoilt place like Umbria. Definitely recommend this walking holiday in the Footsteps of Saint Francis of Assisi.
By Mrs Chapman on 04/10/2016
A guided trip with only 4 people could be difficult if the travellers didn't get on. The ferry/sea transfers were difficult as there were fewer than in the summer timetable which meant we had to waste holiday time waiting around. The main guide wasn't allowed to show us round towns and we could have had another local guide in each town to make the experience more reliable. Stromboli climb was done by the other couple who found the downhill really tough. They took 6.5 hours which was more than advertised. We opted for a boat trip to see the volcanic display This could be advertised a an option in the brochure.
The holiday was enjoyable, weather not always fine and sunny as expected. Etna in September apparently is often unsafe to walk to the top. We got up 3000m. Walk to the top of Vulcano ggod, Genny an excellent Geological guide.
By Mr Shelton on 04/10/2016
Quinta do Furao was lovely, very welcoming staff, a stunning location. The walk along the coast from the hotel was amazing. The local representative, Eduardo from MB Travel, met us to discuss the week's walks and was very helpful, knowledgeable and enthusiastic.
Serra Golf was a beautiful building, but the staff took two days to sort out our lack of hot water (we had a room in the old house) and had forgotten to provide a packed lunch on our morning of departure.
The levada walks were splendid - breathtaking views around every corner. The guide notes were good, but we could have done with a few more arrows or signs on the path. On the last walking day we had an alternative walk due to the forest fires of previous weeks. This was not nearly as good as the previous walks - I am sure there are other walks available.
Quinta da Bella Vista was a a lovely hotel set in beautiful grounds - a long way from the centre of Funchal and the hotel shuttle bus does not run on Saturday afternoon and Sunday. There are local buses into town. Five course dinners served every evening, but after a day's walking you just want a big bowl of something on the table.
Many thanks to Headwater staff for their efforts to arrange our holiday around our preferred dates.
By Mr Reilly on 04/10/2016
Great Amalfi Coast experience, with friendly local guide Luigi to ensure that the very best of the area is experienced. His guided walks were superb, and the Garden Hotel in Ravello was particularly friendly and delightful with scenic views. Walking is a great way to enjoy the delights of this superb coastline, with not too many exertions, but a level of general fitness is needed. The trip to Pompeii was very good, Libby our guide ensured we saw the ' must see' parts and navigated us expertly through the sometimes busy parts. The other included excursions to the local Pizza making rural restaurant near Sorrento was very enjoyable, while the visits to the two lovely villas In Ravello were a brief cultural bonus. Overall a very worthwhile 7 day Amalfitana experience. Thanks for a lovely week.
By Mr Winter on 04/10/2016
Absolutely brilliant, all the walk instructions easy to follow and the hotel acomodation and scenery magnificent.
By Mr Andrews on 28/09/2016
We found the Bavarian countryside quite fascinating. Everything was good, the scenery, the walks, the accommodation and food. We also met interesting people who were also on the holiday as we usually do. Earlier this month we had a twenty year re-union with four friends we met on one of your holidays in Corsica.
By Mr Jones on 28/09/2016
We had promised ourselves a return to the Finca since our first brilliant experience a few years ago. We were not disappointed. Fabulous food, walks, & company in a glorious spot....we will return.
By Mrs Cameron on 27/09/2016
Great contrasts in locations so holiday very accurately titled!
By Mr Schafer on 27/09/2016
Wonderful trip with nice lodging and wonderful varied hikes.
Arrival and Transfers:
This was our 6th Headwater trip and we were joined by another couple on
their first trip with Headwater. We flew into Heathrow a day prior to the
start of the trip and proceeded to make our way to Weymouth. We had considered
using a coach/rail transfer but ultimately decided on a private transfer as it was less
expensive for a party of four. We used Thompson Airport Cars (Â£145.00 for a
private minibus). The driver met us at the terminal, was very professional, gave
us some ideas for our time in Weymouth and drove us to the front of the Weymouth B+B.
This was a very relaxing, efficient, and stress-free way to get from Heathrow to Weymouth
for the start of the walk. While in Weymouth we purchased our return train tickets from
Poole to Waterloo Station, taking advantage of a Â£16 off peak, advance purchase rate on
We had arranged to meet with the local agent (Roy) shortly after our arrival and he went over
the particulars of each day and gave us a great overview of the hiking, lodging, logistics and
some restaurant and activity recommendations. He was very friendly and has a great sense of humor.
Weymouth B+B: Excellent central location across from the waterfront and bus stops. Very plain but
comfortable rooms. Our room faced a courtyard and was quiet. Our travel companions room faced the
side street and, maybe because of the bank holiday, they encountered a lot of street noise late into the
night. The breakfast consisted of a small buffet and cooked to order eggs, sausage, mushrooms etc.
Alford House (Corfe Castle): Very Nice B&B on the main street about a five minute walk from the center
of Corfe Castle. Our host, Suzie offered us refreshments upon our arrival, dinner recommendations and
a cooked to order breakfast. The room was large, nicely furnished, quiet and very comfortable.
Purbeck House (Swanage): A beautiful hotel about a 5 minute walk uphill from the center of town. Our room was
a nice size room up several flights of stairs facing a courtyard. The room was fairly quiet, but as it faced
south west tended to be a little warm. Breakfast was a combination of a buffet/cooked to order.
Harbor Heights (Poole): A modern, comfortable, air conditioned hotel that was about a 25-30 min walk from the ferry dock.
Great views of the harbor. Two strong recommendations if you stay in this hotel. Ask the local rep/headwater about taking
the local bus from the ferry to the hotel. After the wonderful hike from Swanage to the Poole Chain ferry, the walk to the
hotel was along a road and not particularly scenic. Also, the hotel is not very close to other restaurants and while the on-site
restaurant was good, the available dining times were somewhat limited the night of our stay. It might be worthwhile to ask the
rep (or call ahead) to secure a reservation at the time you want
The hikes were accurately described in the program and the the directions were clear and easy to follow. The 1+ boot description
was accurate. Three of the hikes had wonderful coastal views , while the the hike from Corfe Castle to Swanage provided expansive
views across the countryside.
As I mentioned, we arrived a day early in Weymouth and took the local bus to the cliffs at West Bay and explored Abbotsbury.
On our short day in Swanage, we finished up our hike by 2:30 and were able to take a tour boat along the coast from Swanage to
Poole (and Return). This was a great, relaxing way to see the next day's coastal hike from the sea. I would highly recommend it.
By Ms Nicolson on 23/09/2016
Catalan Coastal Walk has it all: wonderful walks, stunning scenery and fabulous hotels - one of the best!
By Mr Hodgetts on 23/09/2016
The walks were well described and excellently waymarked, though we thought that certain sections were 2 boot+ especially with high humidity in hot weather. This is true of the continuous climb out of Spello on the high level route to Assisi, and the ascent to the Rifugio on the last day,which is ludicrously timed in the walk notes at 45 minutes. The CAI estimate is 70 and we did it in 80.
The accommodation in Assisi is out of town but this allows for a truly super pool. Sadly the Tavola may not survive as the need for small investment was clear but not forthcoming. Victor and Filippo are lovely and super helpful but 3 power cuts in one day could have been avoided by investing in a small back-up generator. Also there are only the two of them - we heard that the day we left Filippo was stung on the mouth by a hornet - which meant no chef. It is worth noting also that without a car you are stuck at La Tavola with nothing to do if it rains - and boy can it rain!
La Bastiglia and Le Silve are great, the latter is out of this world for views and food.
We would seriously recommend an extra day at the start of the holiday to acclimatise and also to spend a day in Spello which is spectacularly beautiful and otherwise largely missed on the normal schedule.
We fell in love with Umbria, which is Italy as you really don't expect - green, lush and verdant. The craft beers are superb - who knew the Italians were so into it. One range called Monasterio di San Biagio is brewed by the Agriturismo which runs La Tavola. Finally the Umbrian people were friendly, helpful and endlessly welcoming.
By Mrs Liebster on 21/09/2016
While this walk was quite challenging in places, partly because of the high temperatures in early September, it was thoroughly enjoyable and satisfying. It was very well planned and the gastronomic aspects were excellent and exceeded our expectations. This is a much under-rated part of Italy and very well worth exploring. The views, the wine and the food are outstanding.
By Mis Horkan on 21/09/2016
Beautiful verdant area to walk in. Fantastic views. Lots of options for rest days.
By Mrs Conroy on 15/09/2016
Croatia is a beautiful country and we enjoyed the contrast between hilltop hotels and two nights on the coast. We did however find the walking tough going at times due to the heat at the beginning of September - 30+ degrees. Maybe that is why there were only 4 of us on the trip, others chose a cooler time of year! The organisation was excellent as we transferred hotels, our Rep and drivers were friendly and very helpful. The food was slightly disappointing as there was little fish on offer until we got to Opatije. The meal at Hotel Vela Vrata was very good, we wished we'd eaten there both nights.
We shall await the new season's brochure and plan next year's holiday after checking the expected temperatures.
By Mr Heyes on 14/09/2016
Our first holiday with Headwater but it won't be the last. We enjoyed seeing France from a different angle and at a slower pace.
By Mrs Tod on 14/09/2016
Meysset's food was good but not Gourmand-Tuna kebabs? Monrecour was lovely but we were in annex and didn't eat there as a wedding had taken it over! We couldn't eat in the Chateau due to a wedding.The restaurant ( Petite Tonnelle) in Beynac was excellent instead. the owner of Chateau took us there! Glycines was over the top,to us, food wise, and they tried to suggest very expensive wines! Laborderie was the best for us, good food, nice staff/owner!
We had difficulty understanding the last day's route after Lac Rouge and there was an annoying delay at Meysset waiting for our bags due to a communication missunderstanding somewhere between hotel and taxi driver. We waited 90 mins plus for them when they were in fact there! We were not staying there that night so we were late arriving at our next hotel.Elisabeth is aware.
By Mr Plimmer on 14/09/2016
The Azores are just wonderful; superb sights and experiences. The accommodation was very good and the travelling well planned (though two flights were delayed). In my opinion though too many islands are visited in just one week and the inter-island travelling is significant. There is enough to do and see on Faial and Sao Miguel for a month let alone a week.
By Mrs Bryan on 14/09/2016
Lovely route, fantastic scenery, quite challenging in some places and paths a little higher than expected for a person with vertigo.
By Mis Nair on 14/09/2016
A good holiday with manageable walks , nice weather and stunning coastal and countryside views . Best was Corfe Castle , a lovely little village overlooked by the impressive castle ruins.
Accommodation fine except for the B + B in Weymouth ; room cheerless and austere , and location rather noisy ; was woke twice in the night by people shouting and swearing in the street below.
By Mr Simkiss on 14/09/2016
The group became a bunch of very friendly fellow holiday makers in no time. The local guide was experienced and competent.
By Ms Garvey on 14/09/2016
Valley was lovely, walks really well described and graded, we had such good days.
Only downside was hotel - they made us feel very unwelcome in the bar for pre-dinner drinks - one time the barman told us if we didn't go through straight away we wouldn't get any food after 8pm ( this was at 7.20) so we rushed our drinks and were then kept waiting for 20 mins for the appetiser. They called our room at 6.10 one night to say we had to go down early cos there was a party in and a buffet but we'd not had any warning of this in advance. The dining room and buffet table was full of flies! and the room was terribly hot. generally we ended up going straight to our room after early dinner and there was nothing else to do - no nice cosy bar for a nightcap !!
Dear Ms Garvey,
Thank you for taking the time to write in with your post-holiday feedback. It was great to read that you found the valley lovely and enjoyed the walks. We agree, this is a beautiful area of Austria and are pleased you had an enjoyable holiday.
We were however disappointed to read that the Hotel did not meet with your expectations in some areas.
Unfortunately, the Hotel Manager was unaware of the issues you reported on the conclusion of your holiday and because of this was unable to resolve your issues during your stay. Please be assured, had she been aware, she would have taken steps to ensure your issues were resolved. She has since discussed your feedback with the Restaurant Manager to ensure his team are providing the correct information regarding opening times. She would also like to reassure you that she takes her guests health & safety seriously and follows strict guidelines set by Austrian regulators in relation to this area and would like to assure you measures are in place to protect all food areas. We will continue to work closely with the Hotelier to ensure they continue to deliver the high quality service and accommodation standards our customers have come to expect.
We would like to thank you for providing your constructive feedback and look forward to welcoming you on another of our holidays in the future.
Headwater Customer Service team
By Mrs Johnson on 14/09/2016
Overall - excellent.
By Mr Tait on 12/09/2016
A beautiful area of Spain particularly the coastline with some wonderful accessible walks . Longer walks can be challenging on the warmer days !
By Mr Clegg on 30/08/2016
Good summer walking in a lovely valley. Not as spectacular as the Jungfrau region, but impressive. Great to have passes for most (but not all ) of the walks. Good cooking at Alfa Soleil, though watch out - heavy handed in cooking with cream.
Even in bad weather there are walks one can do.
By Mr Kelleher on 30/08/2016
We had a fantastic time on the Classic Swiss Alps walking holiday. Everything was organised for us - from the flight to the journey to the hotel and details on the walks. The hotel staff were all very friendly and extremely helpful. The food was the surprise of the trip, it was delicious!
The walks and the scenery was spectacular, and the suggested routes were all brilliant. There was also enough flexibility in the suggested guide to vary the hiking to your level of ability.
Overall, we had a brilliant time!
By Mrs Mercer on 30/08/2016
Amazing food, a warm welcome and wonderful hill top towns and rolling scenery worthy of an Unesco designation.
By Mrs Frames on 30/08/2016
Overall had a fantastic holiday walking along the Jurassic coast. We were extremely lucky with the weather and pre-booked all but one of our evening meals (using Trip advisor) to ensure they too were of an excellent standard. The accommodation provided varied in style but all were scrupulously clean and offered an excellent selection of food at breakfast; the four star accommodation at the end of the holiday which included access to a heated outdoor pool and spa was especially welcome after all the walking. The route notes were excellent; very easy to follow.
By Mr Barr on 30/08/2016
We thought about doing a holiday like this before, but hadn't quite got round to it, so we jumped in at the deep end not really knowing what to expect. The country side is stunning and the views from the top we well worth the climb up. The organisation was perfect, the accommodation great, the food fantastic, and all the hotleliers were very friendly, just make sure you take a good pair of boots to avoid Hobbit foot. We will definitely do another of these trip through Headwater and would thoroughly recommend them to others.
By Mr Byatt on 30/08/2016
Excellent customer service, communication and support. Very good walking guides and local information. Wonderful location.
By Mr Paterson on 30/08/2016
Quite demanding. 9 days is a long walking holiday.
By Ms Cutts on 23/08/2016
Kandersteg is the most perfect setting - the beauty of the mountains, lakes and meadows is breathtaking! The walking options are fabulous - but remember to take your poles for those steep downhill sections! The staff at the hotel were welcoming and so helpful - a real plus. A wonderful holiday!
By Mr Andrews on 23/08/2016
This was our second holiday with Headwater. The first was a group walk about 7 years ago in Tuscany which was outstanding. The hotels, the reps and the food were just as good this time, but the walking was disappointing. The walks were very isolated and much of the time either through boring woodland which all looks the same or vineyards, which also all look the same. I am a teacher and therefore have to holiday during School holidays. Unfortunately we could not find group walks to suit during this period.
One complaint is that in all the hotels we stayed at we were allocated the worst rooms in the hotel by any standards. In Villa Beccaris, for example, we were the nearest room to the tradesmen's entrance. At Hotel Le Torri there was no air conditioning so needed windows open all night. We were given a room facing the street and were woken up very early by traffic noise. No balcony either.
By Mr Sheridan on 23/08/2016
The holiday was extremely relaxing. Travel arrangements, accommodation, table booking and baggage transfer were all handled professionally without fuss or drama, giving us the complete freedom to enjoy our walking tour.
The quality of the accommodation and the wonderful restaurants probably exceeded our expectations. Whilst not an inexpensive holiday we did we feel got value for money and lasting memories.
By Mrs Madeiros on 23/08/2016
we loved it. you make the right choices. you care for detail. you are committed and reliable. you do all the hand work. we just turned up and paid. great!
By Mr Horne on 23/08/2016
Fantastic location with a variety of interesting and diverse walks in an unspoilt part of Spain. The hotel, hospitality and food can't be faulted and Miguel and Inma are fantastic hosts with detailed knowledge of the walks and surrounding area.
By Mrs Humphries on 23/08/2016
An excellent holiday. Well organised and great hotels. The walks were fantastic with clear instructions. We took the telecabine to gain some height where we could and I would recommend that particularly on days 2 and 6. The grading of the walks is accurate.
By Mrs Anderson on 23/08/2016
We had a very good relaxed holiday, with Sarah giving alternative choices and lifts on days that were too hot to walk the whole distance
Sarah is an exceptionally good rep
By Mr Lowe on 19/08/2016
The local team gave us really useful practical tips and were very friendly
The holiday exceeded our expectations in terms of pure enjoyment, accuracy of walking routes and notes and we particularly appreciated the views, suggested stops for refreshments and quality of the hotels we stayed in
By Mrs Hart on 19/08/2016
Landhaus Feldmeier exceeded expectations- an excellent room with plenty of seating and a balcony. Veggie food better than expected. Excellent and varied walking with options increased by good local public transport (rail and bus). A longish and not especially pleasant taxi ride to/ from Munich (no criticism of drivers).
Hotel Opera was rather odd. Service was excellent - there seemed to be almost as many staff as guests. However, the room was rather weird and a bit shabby/ dirty (e.g. stained bright mustard carpet and grubby bed trim) and I found the hotel a bit pretentious. The location was excellent though with easy access to the city centre and the English Gardens.
By Mrs Monk on 17/08/2016
A well structured, walking holiday on the Brittany coastline .
By Mrs Took on 17/08/2016
This was a very enjoyable holiday exceeding my expectations. The walks and walking notes were great, the included meals were extremely good and the Headwater contacts, James and Hazel were excellent - very friendly and helpful. I loved having a day off between the walks to explore the area surrounding our hotels or to simply relax by the pool.
By Ms Pilgrim on 17/08/2016
We felt the weather played an important part in the conditions we experienced which made the walks more challenging. It is a beautiful area and the second half of the holiday was particularly beautiful and quite isolated. This holiday offers a mixed experience of history, nature and good food and wine. Any problems we encountered were minor and I felt that St Francis must have been a tough guy with his Forbes and sandals!
By Dr Paget on 17/08/2016
High Alps walking tour is strenuous but rewarding. Certainly challenging in places. Well worth experiencing.
By Mrs Holland-webb on 17/08/2016
We loved the Leutasch valley as the walks took us through meadows full of flowers with only the sound of bees, birds and cowbells. There was often at least one gasthof where we could sit with a beer and enjoy spectacular mountain views. The accommodation and food was very good and the hotel staff were very welcoming. The local bus, which stopped right outside the hotel, was always on time and we used it alot. We would recommend this holiday to anyone whether they just like to amble or whether they like to scale the heights.
By Mr Dudley on 17/08/2016
Generally, very enjoyable - superb part of the world to explore; ideal time of year (our trip was not peak season); great to burn some calories during the day, then enjoy some fine food and drink in the evening; good mix of like-minded people.
By Mrs McDonough on 16/08/2016
Well organised and great routes. Accommodation usually gives more of a local flavour than big anonymous chains.
By Ms Schoenfeld on 16/08/2016
Our trip we booked through Headwaters for a stay in Kandersteg, Switzerland at the Alfa Soleil was the highlight of a few weeks spent in Europe. The hotel was wonderful, and the hiking suggestions from Headwaters were great and provided us with all the information we needed to do some great hiking on our own. They scheduled our train trips and everything worked just as planned. It was great to have a home-base from which to do a lot of different hikes in the area. We were very pleased with our whole experience!
By Mrs Clark on 16/08/2016
The booking process was simple and supportive. The holiday exceeded expectation; not something I have said before. The accommodation was superb, food wonderful, welcome huge and help available when required.
By Mrs Maddison on 16/08/2016
we were disappointed, Some of the walking was below expectations, there seemed to be a lack of continuity and some of the food left much to be desired. The catalogue entry was a bit ambiguous.
By Mr Lewis on 16/08/2016
For us in our seventies, this three boot walk presented a serious challenge, especially as the weather was unsettled and thundery. Hence the fact that we did indeed complete the basic circular walk without using local transport (except for a few ski-lifts), and without mishap, was a matter of great satisfaction to us. When the clouds cleared, the views were magnificent, and when they didn't clear, the views were still pretty good. The hotels and their locations were nearly all ideal places to recover between assaults on the sensational hills. This is definitely one for the serious walker who is in practice. However, should the body or spirit fail (and ours did not), there are more options for ducking out than we had been led to believe; plenty of local buses, for example.
By Mrs Walker on 16/08/2016
The scenery was quite spectacular. The footpaths were quiet and on most days we did not see a sole whilst walking. I was disappointed not to see more villages, We did walk from Marradi but the start of the walk was on the outskirts so we were unable to have a walk around the town. Our guild did arrange for us to visit Ravenna on the Wednesday by bus and train, we enjoyed the visit and were happy to have a break from the walks for a day. The hotel was good, our bedroom had just been decorated and refurbished. Ercole and Roberta were very friendly and went out of their way for us. Ercole invited me into the kitchen to watch him and his chef cook, which was a lovely extra touch. James the Guide lived close to the hotel so we saw him everyday.
By Dr Scally on 16/08/2016
The walking was varied and interesting. The stretch along the river d'Elsa on the way to Colle di Val d'Elsa was the most interesting. Some of the hotels are quite busy with tour groups. The hotels also vary markedly. Hotel Terre di Casole was easily the best, particularly for service. One minot point however was that the room we were allocated the room (204), despite plenty of empty rooms alongside it that were a bit bigger. The reception staff and the main waitress in the restaurant were fantastic and we particularly appreciated that there were plenty of special options offered to us in the restaurant that were not on the menu but were suitable for vegetarians. The poorest hotel was Relais della Rovere. Reception staff were uninterested and the restaurant (not run by the hotel) was poor for vegetarians. The pool at Relais Santa Chiara was hopeless for swimming. San Gimignano was very touristic and not very pleasant. On the other hand, Volterra was very interesting and worth more time that it was allocated as a start/finish point.
By Mr Robson on 16/08/2016
Superb holiday that we thoroughly enjoyed! It rained quite a bit - but don't let that put you off. The scenery is marvellous; out of this world in some places - especially the Dolomites with their marvellously jagged mountains and stunning turquoise lakes. The Drei Zimmen/Tre Cime trail is magnificent and certainly worth saving to last! The hotel accommodation was truly superb with a leisurely 5-course meal routinely included. Too good for us, I have to say! Not many British families in this area. Keep it quiet... do they know what they are missing?
By Mr Wark on 16/08/2016
Dobbiaco was a super location as a base for walking. The walks were well detailed and accurate and the views during the walks were quite stunning.
By Mr Turner on 08/08/2016
A really good walk across the Loire Valley. Highly recommended
By Mr Clare on 08/08/2016
Some superb chateaux to visit along the route. Gentle walking. Beware of biting insects.
By Mr Mellish on 04/08/2016
We loved Croatia and in particular the Adriatic riviera which was stunningly beautiful and relatively unspoiled. All the hotels were good and in excellent locations and Romina the rep was fantastic - extremely helpful, friendly and accommodating. The walking was more challenging than we have experienced on other Headwater holidays and not quite as interesting or inspiring. It was very hot walking in July and there were lots of mosquitos - it would probably be a better choice in May or September. We will definitely return to Croatia to explore this beautiful country further.
By Mrs Woodhead on 04/08/2016
Very well designed walking programme, with good notes and maps. All arrangements ran smoothly. Lovely country with friendly welcomes from all. Clean and well maintained paths. Beautiful flowers in the meadows even in late July. Very impressed that M Tours boss took the trouble to meet us and discuss our walking experiences. A memorable holiday, with an evening wedding in traditional costume at Bohinj, on our last night there,
By Mr McMahon on 01/08/2016
A very simple booking process. Quickly confirmed. Our times for crossing via tunnel/rail were good. An excellent local guide/rep. Hotels were of a good standard, food arrangements were excellent.
By Mrs Caves on 29/07/2016
Some long ascents made for tough walking in parts but with the reward of good views. The spring flowers were wonderful. The stay at Motovun was enjoyable and the last 2 nights in Opatija a delight - pity there wasn't an opportunity to stay longer here since there was a lot to do and some great restaurants. We found Buzet disappointing. Romina (the local rep) was very efficient.
By Mr Pearce on 25/07/2016
A marvellous combination of: exercise and relaxation in wonderful locations, staying in top hotels with everything superbly organised.
By Mrs Love-fordham on 25/07/2016
Great for a relaxing experience of every day France. Our sixth Headwater vacation in six years! The food was fantastic - even though two of us are vegetarians - every restaurant was really outstanding! The hotels have a lot of character - with the exception of Normandie, which was very good too just not as exciting. Sadly, the local train/bus issues make getting places less carefree - especially on stay-put days. Our rep, Stephen, did the best he could of making up for the trains/buses. Enjoyed meeting the local French people a lot -- they were very friendly. This hike is good for meeting the locals. The country side and villages were beautiful. We did two walking excursions not on the trip notes that were outstanding: The first made the hike 2 hours longer, but we hiked to the Notre Dame D'Orient at the top of a hill in Semizelles - this was a highlight of the day!! The regional notes have this suggestion. Absolutely worth the climb! The other was to an organic brewery just outside of St. Pere (Near Vezelay) - also a highlight of the day! Try the white beer! The Grotto near Vermenton was a lot of fun! Vezeley was the highlight of the trip - do not miss morning 7:00 prayers in the basilica!!!! The singing of angels!! Can't wait to plan our next Headwater vacation!
By Mrs Shilton on 25/07/2016
It is worth it! Take up all the advice provided by your reps and live a little!
By Mr Pryor on 25/07/2016
They were happy to wait unitl 10,00 a.m. to collect our luggage in the mornings, which was great,as we were on holiday and didn't want to rush our
breakfast, before walking. All the hotels were well chosen. The holiday was well thought out. We took the wrong route at Durdle Door and ended up on
an extremely steep area, so listen carefully to the Rep's instructions. Our rep recommended restaurants for us and booked them, so we had a nice
meal at Rick Steins in Poole, and several other nice places, that we might have missed otherwise. Make sure you take a sun hat, as there is not
alot of shade on the walks. Expect to feel quite tired, unless you walk 8 miles on a regular basis.
By Mrs Hutchinson on 25/07/2016
The route notes from Kleine Scheidegg to Grindelwald need to be improved. Several instances where unclear, eg says continue downhill but there is a 3 road junction with all 3 roads going downhill, unclear what is road and what is drive, doesn't tell you which way to go to get to hotel relative to the gondola station when you turn off the main road in Grindelwald - road splits and no info as to whether L or R.
On arrival at Wilderswil by train, book says cross over the tracks to taxi, but arrived on the taxi side of the station so didn't have to cross tracks - a bit confusing.
A note in the booklet about having to fill out name/passport number/date on the rail tickets would be useful.
The pack lunch from Hotel Baeren was very poor.
By Mrs Osler on 25/07/2016
Slovenia, even in high summer season, was relatively peaceful with fewer tourists than in other parts of the Alps. There were wonderful views on all the walks. There was a bit too much road walking on some days.
By Mrs Hills on 25/07/2016
Brilliant holiday, fantastic views and flower meadows. Luggage transfers etc went smoothly and our hosts were welcoming especially at Les Sapins and hotel Renard. The walk is definitely tough especially if doing extensions and rest day walks, I found walking poles essential my husband managed without! Route descriptions re ridges for those worried about heights were accurate. Mont de Grange was very steep but worth the effort we were fortunate in having great weather for this day but still needed a fleece at the summit due to snow field. The food was generally good, we opted to buy our own lunch at the local bakers and grocers shops which worked well - note the supermarket described in our notes in Chapelle d'Abondance closed in March we couldn't find another but bought an excellent quiche at the boulangerie, and fruit from grocers just past the tourist info office. The Chalets du Mouet on the walk from Chatel to Chapelle d'Abondance was charming they do a lovely salad. Also the mountain refuge at Ubine is ideally placed for a stop, the food looked great, we took shelter and advantage of a hot chocolate which was very welcome on a wet and chilly day. We would recommend this holiday if you're fit but be aware that the temperatures vary considerably, we started at 28c and had 3 days at 9c! Being non skiers it was great to witness the alpine scenery.
By Mrs Elston on 22/07/2016
A very enjoyable break - excellent support from the Headwater rep, fabulous walking supported by excellent notes and lovely hotels in beautiful countryside to recover and recuperate in - who could ask for more?
By Mrs Smith on 22/07/2016
The scenery in the Alps is stunning especially when the flowers are in bloom but the walking is quite strenuous so you need to be reasonably fit and well equipped.
By Mr Wallis on 21/07/2016
Hotel in a beautiful location, welcoming and friendly staff, superb food and an excellent area for walking.A week was much too short!
By Ms Culshaw on 21/07/2016
An excellent holiday. The small group size meant it felt very much like a private guided holiday but with the advantage of company.
By Mr Smith on 20/07/2016
Stunning countryside and food. Best reps we've ever had.
By Mr Boyd on 19/07/2016
The holiday provided us with an opportunity to visit and explore an interesting part of England which was unknown to us and the walks were varied with some spectacular scenery. Apart from the walking itinerary itself, there were lots of places and sites to visit, including Portland Bill, Brownsea Island, Corfe Castle, the Swanage Railway, and by way of expedition from Weymouth, both of Thomas Hardy's houses near Dorchester. As usual with Headwater the accommodation was comfortable and thoughtfully chosen.
By Mis Rodgers on 19/07/2016
Maderia was a beautiful location. Weather in June was pleasant. Hotels and food good.
Walks varied and interesting. Overall a good experience.
By Mrs High on 15/07/2016
A much enjoyed and excellent holiday giving us the opportunity to see some spectacular scenery. we did appreciate the days restbetween each walk as the walks were fairly demanding and the miles covered were probably to our limit.
By Ms Gordon on 15/07/2016
Stephen is a great asset to Headwater, he is outgoing, helpful and informative.Thank you again to the online staff of Headwater for a glorious 9 days!
By Mrs Lynn on 15/07/2016
Good food, good walking and good organization.
By Mrs Steen on 15/07/2016
An excellent walking holiday with a well chosen itinerary and beautiful scenery. Standards of food and accommodation were very high. We all had a great time.
By Mrs Triger on 15/07/2016
We had two varied weeks in France, interspersed with the 8 day walking holiday. I think we have come to the conclusion that staying based in one hotel (i.e. Kandersteg) is probably better for us than walking from hotel to hotel. We missed having a car on our 'rest' days in order to explore the surroundings. We also found 23kms rather too much for us! We got lost a couple of times following the instructions - better signposting in Switzerland! However, the food, wine and the beautiful countryside was much appreciated. Not often one walks only hearing birdsong and nothing else!
Thanks Headwater for all your arrangements.
By Mr Goodfellow on 15/07/2016
Very nice holiday in nice locations, with excellent local guide, only spoilt by extremely poor accommodation at Hotel Conte in Perast and extreme tiredness on first day due to ridiculously early flight time from Gatwick.
Dear Mr Goodfellow,
Thank you for taking the time to complete your post-holiday questionnaire. We were pleased to see you enjoyed your holiday overall and rated our local guide as excellent, we will ensure your praise is passed on.
We were however sorry to read you felt the room allocated to you at Hotel Conte was extremely poor; this was disappointing to read; especially since past customers have rated this hotel highly. However, in light of your feedback, we will continue to monitor this hotel and work closely with the Hotelier to ensure our customers receive the standard of accommodation they have come to expect on a Headwater holiday.
We were also sorry to hear you felt extremely tired due to the early flight from Gatwick. In order to alleviate this, we do offer extra nights in Dubrovnik before the start of the holiday, which can help break up the travel a little. We are sorry if you were not aware of this option.
In closing, we would like to thank you for your continued loyalty and look forward to welcoming you on another of our holidays in the future.
Headwater Customer Service team
By Mr Parker on 15/07/2016
Tough walk but very stimulating
By Mrs Walker on 15/07/2016
Headwater take all the uncertainty out of your holiday: you know the hotels are going to be excellent in every respect, you know you are going to get picked up at the right time, you know the walks are going to be through beautiful countryside. Everything runs smoothly and efficiently. We find the balance between a walking day and a rest day just perfect. This was our eighth holiday with Headwater and we are already talking about next year's.
By Mr Clugston on 15/07/2016
We (3, 60 something adults) had a good walking holiday in the Oberammagau area. The walks were varied, well graded and easy to modify as one cared to, and dependent on weather. Also plenty of other places to visit and experience. For eg, we chose one day to go to Zugspitz using the local bus, cog train and cable car and then walk around the Eibsee, about 7km, with spectacular views. An excellent add on. Accommodation at Landhaus Feldmeier was ok. We had upgraded to a deluxe room out the back which was great. Food generally good, certainly plenty of it, but we would have liked side vegetables/salad with the main courses. Some confusion in arrangements: no car to pick us up from Munich airport, and no record at hotel of our upgrading to comfort room: both issues sorted very promptly by Headwater / manager. Gift bottle of good red appreciated. Highest level of excitement was on our way to Oberammagau: 160km/hr in our replacement taxi, a Toyota Prius, with driver fiddling with his phone Sat Nav.
By Mr Bridge on 15/07/2016
Austria is a lovely country and the people are friendly. We had a great time and enjoyed the walks. My advice to you and my only difficulty was because we choose Stansted it meant getting up at 3.am. This was ok but the problem was that when we got to our first hotel we were too tired to take in all the information that Colin and Jill gave us. Its not a complaint of them but if we could of had that information on day two after a good nights sleep it would of been better.
By Mr Forward on 15/07/2016
we appreciate all the information and support provided and i look forward to travelling with headwater again.
By Mrs Titley on 15/07/2016
The guided Puglia walking holiday was fabulous. We had heard about Matera before out travels and we had time to explore the town and surroundings.It was an amazing place.Luigina, our leader on this holiday, was very knowledgeable and helpful. The 3 centres and scenery on the walk were quite varied. The free day was a good idea as it gave us the opportunity to visit Lecce.The holiday was a fascinating mix of history, geoography, culture and of course, food!
By Mr Fairweather on 15/07/2016
Wonderful high level walking with dramatic views and an amazing variety of wild flowers during the day, and a very comfortable hotel with superb food in the evening.
By Mr Moyes on 13/07/2016
If you want a very fine single-centre walking holiday in stunning mountain scenery then Headwater's Dolomites experience in the Southern Tyrol is perfect: varied, stimulating, hard work and very satisfying. As well as the glory of the mountains, the flower-strewn alpine pastures are a botanist's heaven.
By Mis Riley on 07/07/2016
Despite one of us not being able to walk very far we still had a lovely time. The hotel was in a lovely place and was a most relaxing place to stay.
By Mrs Chapman on 06/07/2016
A very well considered walking route with accurate and detailed route notes which helped to make the holiday very enjoyable. We opted to stay an extra night in one of the suggested hotels which worked out very well. We liked the independence and choice of pace the holiday presented even though we had the full back up of Headwater representatives there if we had needed them. The rating of 1 boot + for the Catalan Classic tour was appropriate as was the 'at a glance' write up in the brochure. Overall this walk/holiday fulfilled our expectations and introduced us to a lovely part of Spain.
By Ms Moore on 06/07/2016
Wonderful holiday - excellent hotel in an amazing varied area for walking with stunning views round every corner. The buses and lifts - free with the complementary pass - make the high level walks (and/ or restaurants) so accessible. One of our best holidays ever and we will be back!
By Mrs Hayward on 06/07/2016
The Classic Swiss Alps walking holiday was a wonderful blend of a comfortable and welcoming hotel and varied walking. As a single centre holiday it was good to be able to access amazing scenery very easily and close to the hotel. The walks could all be tailored to suit ability, weather and level of energy by extending or shortening the suggested itineraries. The map was a great help in addition to the written descriptions. We were there at the end of June just before the hay cut in the village fields so saw the myriad meadow flowers before they were harvested, a process that was also very interesting to watch. The higher alpine meadows were the best we have ever seen anywhere and the waterfalls were impressive, fed by the melting snow. Kandersteg, where the holiday is based, is well served by trains and this was our method of transport all the way from England.
By Mr Cooper on 06/07/2016
A lovely green area, with super footpaths and great views within natural unspoilt countryside
By Mrs Cross on 06/07/2016
Helpful Headwater staff who made planning and booking our holiday easy. Oberammergau is a wonderful location, Hotel Feldmeier was excellent with friendly, helpful staff. As well as the fantastic scenery and walks there is plenty to see and do in the town. Free bus pass made it easy to get to nearby towns. Also good rail connections from the local station.
By Mr Foster on 06/07/2016
The walk notes were very good, although some local information with them would have improved the experience. There was 1 mistake we found for the Strudelkopf walk where after leaving the Hotel Hohe Gaisl you reach a stream '...after just 350m' should read '...after just 35m'. This caused confusion as the official path has been diverted - correct per the notes (but the old one/route being shown on the map) and the old one/junction is 350m from this point!!
By Mrs Hewitt on 02/07/2016
This holiday was good and the temperature for walking was very comfortable, but it would have been lovely to see the sun more, and the spectacular views, which were sometimes covered by mist and low cloud. I was not very fit at the beginning and felt exhausted and sore after two days, so chose to miss the walk on day 3 and go with the bags to the next hotel and have a day resting, and reading by the pool. (The Porto Bay Serra Golf has a spa with treatments, and it is possible to book a leg and foot massage!). The walks were dominated by levada routes, so less varied than our previous walking holidays with Headwater, so it was really worth going on the San Lourentco peninsula walk which was wonderful
By Mrs Coulson on 01/07/2016
This is one of the best walking holidays we have had with Headwater. Excellent walking notes guided us through a lovely and varied landscape. And the accommodation in all three hotels was of the highest standard; perfect locations too.
By Mis Lee on 01/07/2016
An excellent holiday. Lovely sunshine and masses of flowers in the meadows made it especially beautiful. The walks were very varied and there were some interesting places to visit en route and on any non walking day(s). A very good centre.
By Mr Wilks on 30/06/2016
We had a wonderful time - excellent hotel, interesting food and superb walking. If you like wild flowers, it was a stunning to see the variety and colour on display. It is a reminder of what we have lost with our 'improved' grassland and factory farming. What was nice was that we could tailor each day's walk with the help of the hotel staff according to how strenuous a walk we felt like and what the weather was like in various parts of the area.
By Mr Pearson on 30/06/2016
Challenging walks lead to magnificent and interesting views within this small area of France . We were rewarded with the most beautiful array of spring flowers including several varieties of orchid. The excellent hotel , where English is widely spoken meant a lovely homecoming each evening.Wonderful gourmet menu etc completed our day! Thank you!
By Ms Roy on 30/06/2016
An enjoyable, varied and flexible holiday. It was possible to have long days or short days as you wished in a quiet and relaxed mountain area. Much less busy than the Alps but with beautiful scenery. We were given a very warm welcome wherever we went.
By Mrs Fairhall on 30/06/2016
If you enjoy being in the open air enjoying the country then this holiday is great with very comfortable rooms and great food and places to see, I would recommend this to anyone.
By Mrs Conaghan on 29/06/2016
This was a good mix of hiking and city . We enjoyed the beautiful Tuscan countryside and the guided tours of the wonderful cities of Florence and Sienna. The tour guide was helpful and completely knowledgeable. We also had a lot of fun!
By Mr Johnson on 28/06/2016
The holiday delivered everything we were hoping for and more. This was mainly due to the excellent tour leader, who went above and beyond the call of duty. As expected, she was very knowledgeable with regard to the actual locations and the walks, but she was also very helpful in her suggestions for places to eat, as not so many meals were included on this particular holiday. She is one of the best tour guides we have encountered and her sense of humour added to the enjoyment of the whole group.
By Mrs Bibby on 27/06/2016
The Catalan coastal walk is challenging in parts, particularly when the weather is hot, but it is spectacular and the route notes were great (with one or two exceptions, see below) The hotels were all quite different, each lovely in its own way and the restaurants that were pre-booked offered varied and interesting menus.I would thoroughly recommend the holiday.
Last year we walked in the Venito and we think the walks and accommodation in Catalonya are even better than those last year.
Thank you Headwater.
By Dr Sinclair on 22/06/2016
This is a beautiful part of the world, and the hotel and service were magnificent. Sadly we had terrible weather, with heavy rain each day, further snow on the peaks and biting cold wind. The paths up the mountains were often streams of water and fields little more than bogs. We had gone prepared for variable weather as it was mountainous, but not freezing cold and near constant rain. Teresa and her staff were very accommodating and the food was great. We did see a wild boar, mountain goats and fantastic birds and had a good rest
By Ms Escott on 17/06/2016
I am undecided as to booking with Headwater again, as there were some issues throughout the holiday which marred the experience. These were not things that Romina could have resolved as they were booking issues. I plan on submitting an email to Headwater shortly detailing these.
By Mr Cheek on 17/06/2016
We enjoyed our holiday however I must point out certain issues. The notes on page 3 of your Catalunya brochure are unclear - you have tried include notes for several holidays in one go using commas which results in it making little sense. In the first two lines you do not make it clear that you are talking about two different stations (Airport Terminus and Passeig de Garcia). I think you should investigate alternatives to having to wait at Passeig de Garcia station - it is busy, hot, no facilities, you are not allowed out of the station and we waited one and a half hours for the train. I think you should also give more information as to where to get off, it was luck we spotted the Viajuiga sign and managed to scramble off the train. Trail notes badly written and in parts not clear, there were two instances of them being totally wrong. Page 23 2nd para arriving at junction we could not understand which path to take so opted for the road route which says follow to Cala Joncois NO just the opposite is correct. Page 25 second column 3rd para on reaching T junction turn right NO turn left and at next T junction turn right. There are no road signs to help you.
By Mrs Rayden on 17/06/2016
We thoroughly enjoyed the walks, which were interestingly varied, with marvellous views and clearly defined paths. The route notes were accurate and helpful, and the hotels welcoming, clean and comfortable. The Headwater team helped sort out problems with travel resulting from the French rail strikes, which was very reassuring.
By Mr Brady on 17/06/2016
The first thing to say is how friendly, welcoming, dependable and helpful we found Hannah. We are also aware of the amount of time and effort she put in to assist our fellow travellers after the lady injured herself.
We took all the longer walking options and experienced some weaknesses in the route descriptions, which we passed on to Hannah so that she can check them out.
We can understand why you chose the hotels that you did, but, while it was interesting to visit Turckheim, Kaysersberg and Riquewihr, all of which are beautiful, we would prefer to have stayed in locations that were not so thronged with tourists. For example, hotels in Kientzheim and Sigoldsheim, very close to Kaysersberg, had English speakers and offered evening meals.
Erratic opening times of shops, restaurants and cafes is also a bit problematical as you are setting off not knowing whether or not it is necessary to carry provisions. The cafe in Trois Epis and the restaurant at St Alexis Chapelle are cases in point. In the case of the latter, we would strongly recommend booking in advance. I'm sure Madame in Hotel Constantin would oblige.
All in all, we had a good time, enjoyed the local delicacies and wine, the beautiful and varied countryside and, in particular, the lovely unspoilt little villages that we walked through. We now look forward to our next trip with you to Menorca.
By Mr Morrison on 16/06/2016
A perfect way to enjoy the splendours of the Amalfi Coast from a perspective impossible for holidaymakers tied to the roads. The routes were planned so that each day's walking was different - from rugged cliff paths and breathtaking coastal scenery to peaceful lemon and olive groves and friendly villages. While this holiday does not have the same amount of walking we have had previously, we welcomed the days off as an opportunity to catch the ferry over to Capri and visit Pompeii and Herculaneum. All our 'standard' rooms at Amalfi, Positano and Marina del Cantone had wonderful sea views. We upgraded to be sure of a sea view in Sorrento and were booked in to the fabulous Belair Hotel - would really recommend this - and indeed the whole holiday.
By Mr Clarke on 16/06/2016
Luke & Eleanor the reps couldn't have been more helpful and made the holiday a special experience. Taking the extra days to allow for visits to Sienna and Florence added an extra dimension to the holiday and would thoroughly recommend doing this as an addition to visiting the hilltop towns.
By Mr Doublet on 16/06/2016
Great location and excellent Hotel with some fantastic walks for all abilities.
By Mr Kendrick on 16/06/2016
Brochure slightly misleading about Hotel Costa Dorada; the idyllic location portrayed was not accurate - next to a busy public car park, not an isolated location. We had upgraded rooms so they were fine. Others in the group were very disappointed with their rooms. Walks were good and our guide Alberto was superb. He really made the holiday.
By Mr Hall on 16/06/2016
Great holiday, wonderful guides, beautiful weather,gorgeous flowers ,perfect walks and fabulous views.
By Ms Friend on 16/06/2016
Sue and Dave are the most welcoming, well organised, hardworking , capable and fun hosts I have yet to come across on a walking holiday.
From the moment we met at the airport I felt confident that I was going to have a great holiday. They have perfected the art of gauging the ability of the group and pitching the pace of walks accordingly. By always having one leader at the front and one at the back everyone can walk at a pace that suits.
The food was of a consistently high quality. Freshly squeezed orange juice, cafetiÃ¨re coffee, fresh fruit cut and beautifully presented, yoghurt , toast and jams and something cooked too, breakfast was wonderful. Baguettes etc ready to collect before walks, lovely home cooked evening meals. Dave and Sue excelled themselves and we were all very happy and well fed throughout.
Daves jokes. Well, what can I say? There is no conversational topic that doesn't lead to a joke from his vast repertoire. And they all made me laugh!
Sue and Dave signposted what we could expect each day and created a relaxed and happy ambience though out. This enable the group to gel well. Our job was just to enjoy ourselves as they did everything else.
Dave took our requests for music for our last night paella party on the terrace, downloaded all our requests, even though we came up with way more than he asked for and we had a lot of fun dancing to them.
Dave even sent us a you tube link to a slideshow he made of the photos from our walks.
Thanks so much Sue and Dave, your efforts were much appreciated and way beyond the call of duty!
By Mr Salisbury on 16/06/2016
Great holiday in beautiful location. Headwater team were excellent throughout.
By Ms Feist on 16/06/2016
A very good trip. Where scores have been less than excellent this is because I think the hosts could welcome guests with an offer of drink after a day of exertion - including making tea/coffee available. At times the hosts were not visible and when they appeared it felt awkward asking for a service of this kind with the exception of Pazo Santemaria and Casa los Semoza (the latter had a bar). Some of the accommodation may not be conveniently located so meant waiting around to be picked up. An arrangement whereby the guest could have a taxi as he/she arrived at collection point would be better. Also in some places it was cool/damp weather and bed linen felt a little damp. Heating not always switched on (noticeable feature when one is tired) and I had to ask at one place for it to be put on as I was quite uncomfortable. However, luggage was always transported exactly which was reassuring. Blanca the guide in Leon was excellent and Headwater have made a very interesting programme of accommodation - full of interest/quirky and beautifully located. Thank you.
By Mrs Winter on 16/06/2016
We thoroughly enjoyed this holiday in Menorca. The weather was extremely hot all week so we often shortened the walks which is easy to do as many of them are linear walks. Although most of the walks are coastal there is plenty of variety. The hotel is absolutely lovely, in such a peaceful location with beautiful gardens. We had a very warm welcome on arrival and the service throughout the week was consistently good. All the staff were helpful and polite and nothing was too much trouble. Our accommodation, the gardens and all public areas were kept spotlessly clean and the food was good and plentiful.
By Mr Jones on 15/06/2016
This was our third trip with you and all have been most enjoyable - the right length of walks and the grading worked out fine.
By Dr Bainbridge on 15/06/2016
The balance of vineyard and forest was good. The towns and villages and castle were varied and interesting.
By Mr Sedgwick on 14/06/2016
A good variety of walks with a good local guide through enchanting country side with magnificent wild flowers ( May is a good month for this holiday
By Mr Wildsmith on 14/06/2016
Interesting area; good length of walks; very helpful rep.
By Mrs Baker on 14/06/2016
We enjoyed the challenges of walking in a beautiful landscape. The walks were varied and interesting. We also enjoyed time to relax returning home feeling refreshed
By Mr Buckham on 14/06/2016
Despite a week of rain we were able to enjoy walking and the hotel was really good, though couldn't really appreciate the outside facilities. Only thing that would have helped would have been access to a drying room for waterproofs and boots.
By Mrs Wallis on 14/06/2016
Very pleased with holiday and organisation -excellent introduction to Slovenia
By Mr Loaring on 14/06/2016
A wonderful holiday with excellent walks in beautiful countryside; staying in comfortable, well appointed hotels, which for us were marred by the fact that very few concessions were made to guests who did not eat meat, and therefore we did not eat very well throughout the week except on the evenings when we had to eat out at restaurants of our own choice (when we were very well catered for). However, one of the most attractive aspects of a Headwater holiday is to be accommodated in a comfortable hotel offering good cuisine at the end of a day's walking, and not having to go out again searching around for somewhere attractive to eat.
By Mr Curwen on 14/06/2016
A lovely relaxing holiday in a great location and fantastic walking opportunities.
By Mr Duggleby on 14/06/2016
Another excellent self-guided walking holiday from Headwater. Everything was up to the very high standards we expect from them. The entire 8-day holiday was a delight including the visits we chose (Padova, Monselice) on our days off. We chose to walk the suggested options for our last day off. The weather was poor but we had a fabulous 'extra' day of walking.
This area of the Vento is so beautiful and the walking around the Euganean Hills was terrific. Sarah our lovely rep was superb. Thank you Headwater.
By Mrs Honey on 14/06/2016
Fairy tale ancient towns, which were lovely to explore. The wine, of course was delicious although we did not visit the vineyards on walks but indulged in the evening . The nesting storks were one of the highlights of the holiday. Do try to visit the stork breeding centre it was lovely with a lot to see as well as the storks themselves..
By Mrs O'Brian on 13/06/2016
Overall the holiday was thoroughly enjoyable. The walks were varied and a good length and covered some beautiful scenery. I think the 1+ rating was quite accurate - the walks were usually around 4 hours with some up and downhill sections but nothing particularly difficult. The accommodation was good as were most of the meals. Our guide, Tiago, was brilliant! He was knowledgeable, organised, flexible and just a really nice guy to hang out with. My only advice for future travellers would be to make sure to take insect repellent or a zapper for Tavira. The mozzies were like helicopters there.
By Mrs Moffett on 13/06/2016
We enjoyed it. very much. Steve was very good at adapting to our limited capacities.
By Mr Henderson on 13/06/2016
Headwater take care of planning process of a walking holiday. They provide efficient and reliable travel arrangements, excellent and interesting accommodation and a superb variety of walks with comprehensive notes. Our guide had walked the routes shortly before to double check their accuracy, attention to detail that reinforced our confidence. Evening meals are arranged for the first night at each location, giving us opportunity to explore, if we wished, on other evenings. In fact, our greatest concern was which wine to drink.
By Mr Cranmer on 13/06/2016
Tougher walking than expected. Most days finished with steep climb. Hotels variable, rep. super. Countryside lovely. We decided to have a rest from walking on Day 3 and hired bikes which was a pleasant change.
By Mrs Robertson on 13/06/2016
Excellent holiday. Be sure to carefully check the travel details if you have requested any changes or non-standard arrangements.
By Mr Hughes on 13/06/2016
We decided to combine the Highlights of Montenegro Walk and Delights of the Dalmatian coast Walk. We took the first date in May. Imagine our surprise on waking on the first morning, to find a thick layer of snow had fallen overnight and was continuing to snow quite heavily. We hadn't anticipated snow at all and ended up wearing as many clothes as we could! However it made the mountains and forests look even more beautiful. It started to melt the next day and conditions were very slippery. Poles were needed by most people.
In Croatia the temperatures soared into the 30's and we found the walks on day 5 and day 7 very challenging, steep, stoney paths,very hot. We felt this was more than a one boot holiday. The first hotel in Dubrovnik was five star and very nice but not necessarily needed for a walking holiday, especially as we had virtually no time to use the facilities. We had great guides and drivers and everything was very well organised. We had an enjoyable holiday in amazing scenery.
By Mrs Keeley on 13/06/2016
Very enjoyable week in a lovely part of Italy. We found the walks varied and interesting, though more challenging overall than the 2 boot rating - particularly the first and last day's walking, which involved some long and fairly steep ascents and some difficult descents (not just because of the rain - a lot of sustained scrabbling down loose chippings which was very tough on the knees). The walking instructions were overall accurate and easy to follow, though part of one route - from Assissa - was closed, and obviously had been for some time (we were not told about this before setting off) and on the final day at several points on the walk to Spello we got briefly lost due to the lack of clarity in the instructions. The hotels varied - Le Silve was oustanding in terms of location, accomodation, food and service, with La Tavola not far behind. Le Terazza is a bit far out of town - we would have liked to have stayed in Assissi - but we found the restaurant, food and service there fine. The food (particularly for vegetarians) and service at La Bastiglia was poor - fortunately when we returned to spend an extra night in Spello the restaurant was closed so were were booked into another much better restaurant - 'The Wine Drinker'. Late May is a good time to walk in Umbria, lots of wild flowers and new growth and not too hot.
By Mr Dick on 13/06/2016
We had really good walks in quiet, beautiful countryside in a part of Europe that is so far relatively unspoiled by excessive tourism. Our guide was friendly and knowledgeable and the group of 13 got on very well with each other.
By Ms Kay on 13/06/2016
Bermuda is a first class holiday destination. Walking round much of the island is a great way to experience the culture of the island first hand. Headwater enabled us to do that.
By Mr Weymouth on 13/06/2016
I am really happy with Headwater in all aspects except, perhaps, the standard of accommodation (at times). Although, in this instance, you do advertise that the hotel's accommodation will be a standard room, there are no definitive descriptions of standard compared to other rooms/prices. The room we were offered would have 'sufficed', but when staying for a length of time I think it is evident that a more comfortable room with more amenities would make the holiday that much more of an enjoyable experience. That is difficult to deduce from your literature. (We upgraded at El Milano Real as soon as we arrived).
When using your company in the past (on Inn-to-Inn walks) there have been other instances where we have felt a little let down by the quality of hotel.
By Mrs Butterworth on 13/06/2016
The walks are strenuus enough that we felt a glow of achievement on finishing each one, but not so difficult that we sruggled as occasional hikers. The mix of agriculture and woodland walking surrounded by birdsong is wonderful.
Adding an extra 3 nights in Venice staying at the Hotel Kette made the whole holiday one to remember for many years.
By Mr Emerson on 13/06/2016
1/ Never give up the Morvedra Nou; one of the most relaxing and enjoyable hotels we have stayed at. We had a junoir suite with a patio overlooking the pool - the best in the house.
2/ I know this was only a grade 1, but any experienced walker could have done a lot more. We spent some spare time on the beach. Would not be so good at high season, would be too hot and crowded.
3/ 'Would you take another holiday with Headwater?' - I think we have done them all. at least at grades we can manage now. I am well in the 80-90 bracket - not in your age scale! - but I think we started with Heaswater in 1998. I have all the notes and paperwork in boxes in the attic.
4/ I was worried about French Air Traffic Control industrial action, but we were notaffected.
Dear Mr Emerson,
Thank you for taking the time to complete your post-holiday questionnaire. Please be assured we value all of the feedback we receive and use this to help us continue to improve and develop our holidays for future customers.
It is lovely to see you continue to enjoy your walking holidays with us; we value your loyalty dearly and look forward to welcoming you on your next holiday.
Headwater Customer Service team
By Mr Cross on 08/06/2016
Definitely a two--boot walk, especially the day to Almadabra Park hotel, which was the longest and had some quite hazardous sections on the coast path.We were in late May and had some disappointing weather, and there was no question of swimming in pools or on beaches. Hotels were good, although the dinners at the Monterey/Porto Christo were poor - dinners and breakfasts at other hotels and restaurants were good. Francisco our taxi driver did the job OK but he speaks only Catalan and a little French.
By Mr Craig on 08/06/2016
A very good experience with lovely location, accommodation and scenery.
By Mr Godsall on 08/06/2016
We were very pleased with the walking routes and overall package, plus interesting days out in Cordoba and Malaga. The hotel in Zuheros was slightly 'simpler' than we'd normally choose but they worked so hard to provide excellent service; taxi was great too. A well planned holiday in an area we would not have discovered apart from through your brochure - we rate Headwater highly.
By Mrs Marsden on 08/06/2016
The holiday was everything I hoped for and expected. Beautiful location and weather with lots of wild flowers I had hitherto only seen in books. The people in the group were a good mix, we all got on well together and our common interest cut across the wide age range. Our guide Stephanie was wonderful in every way . She was friendly and personable with a good sense of humour and was a fund of knowledge on the the location, historical background, flora and fauna. We could not fault her! The website was easy to negotiate and very user friendly.
By Mr Abrahams on 07/06/2016
Excellent concept well executed
By Mr Grierson on 07/06/2016
A very well organised holiday with superb Sardinian hospitality and comfortable accommodation. Alberto's extensive knowledge of the history, flora, fauna and geology of the island added to a wonderful week's experience as did his 'surprises and adventures'!
By Mrs Parsons on 07/06/2016
A friendly guide,very good knowledge of area,fantastic lunches. Great walking,a lovely group of people,will book another trip next year. Thank you Headwater.
By Mrs Greenbank on 07/06/2016
We had tried to book this particular holiday in previous years but the dates didn't work out. It was well worth the wait as it has to be one of our best Headwater holidays - and we've had quite a few. Piedmont is a wonderful place to visit, the walking was as expected - it's a hilly place! The hotels were all good and all had their own special elements. We enjoyed eating in different places each night- and what an excellent standard of food was on offer.
By Mrs Loch on 07/06/2016
Madeira is an excellent year-round easy walking destination. The custard tarts are to die for
By Mr Sherrard on 07/06/2016
The holiday was booked as it offered a wide variety of scenery and it didn't disappoint. Driving to walks in the first week of May was pleasurable as the roads were virtually empty, the landscape interesting and tourism minimal. I was pleased to have the satnav for the drive from Bilbao to Uncastillo. The wild flowers at this time of year were stunning; the Puy Mone walk being the star. The vultures and kites were seen in the Lumbier gorge and at other times. Smaller birds including larks, fly catchers and bee eaters were seen and added interest to the dramatic scenery of the Las Bardenas walk. Miguel, our hotelier, provided map printouts to compliment the Headwater route directions and advised on the walks to do each day depending upon the weather. The home produced salads and meats used in the pack lunches were delicious.
By Mrs Randall on 07/06/2016
Overall very good - excellent walks with very often a choice to extend or reduce length/difficulty. We found most of the walks easier than we expected but maybe that is our own walking experience here in the UK (Dartmoor)
Accommodation good although the beds were cold and seemed damp at our last stop - maybe a problem with being at the beginning of the season while temperatures were still low.
Out taxi driver was excellent, courteous, helpful and always on time.
By Mrs Officer on 07/06/2016
Excellent holiday all round. Information provided in the brochure was accurate. Headwater team very helpful and efficient in booking and administering the holiday.
By Mrs Fuller on 07/06/2016
Beautiful Island and walks. Morvedra Nou is a lovely small hotel. The staff are extremely friendly and helpful. The breakfasts were very good, continental style with plenty of choice. The evening meals were a bit hit and miss unfortunately. You are given the menu in the morning and there is a choice of two of each of the courses. Choose wisely!
By Mr Hewson on 06/06/2016
What a great way to see the Amalfi/Sorrento peninsula. The walks take you through stunning scenery away from the roads - areas that you would definitely not see from a car or a bus. The Walk along the Path of the Gods is breath taking. You also get the opportunity to see a wonderful array of colourful wild flowers. Don't miss Ravello and the two villas with their stunning gardens. The walk back to Amalfi from Ravello is very interesting for its industrial archaeology.
The Capodimonte and Luna Convento Hotels were particularly luxurious and we had great sea views. The food in both was very good with plenty of choices.
We had booked 2 extra nights in the Capodimonte and were told before leaving the UK that we had half board on one of the nights so we were delighted to find that in fact the price we had paid included dinner on all four nights.
Pompei and Heraculeum are very interesting and a must. If you are going to see them by train from Sorrento, it is a good idea to go early afternoon rather than morning as the trains and the sites are less busy then.
Headwater take note:that we did see a snake crossing the path before Massa Lubrense. My husband said it was only about 2 feet long but I think it was more like 6 feet!! It was jet black. The internet says that this type is completely harmless and in fact is a good garden aid as they eat pests.
If visiting Massa Lubrense on your way to Sorrento, it is worth walking right down from the main square to the terrace overlooking the sea and going down the steps to the restaurant 'Il Cantuccio'. It serves great food in a shaded terrace adorned with colourful flowers and with wonderful views of the sea and Capri.
All in all - what a great holiday!
Janet Hewson 31 May 2016
By Mrs Ing on 06/06/2016
A relaxing holiday in an unspoilt part of France. The coastal scenery is fantastic and the uncrowded stretches of beaches a joy to behold. What really made the holiday was Steve. He was so helpful and accommodating we were made to feel quite special.
By Mrs Morgan on 06/06/2016
Southern Tuscany is beautiful and the food fabulous. Villa Acquaviva is a beautiful place to stay with much of its produce organically home grown.
By Mr Boyce on 06/06/2016
Great holiday with truly excellent food and accommodation! You really should take the detour to Novello Junction on day 6.
By Mr Shortman on 06/06/2016
We had a wonderful weeks walking, the hotel was in a lovely hill top village. The walking was good in wonderful scenery with beautiful wild flowers and birdsong.Antonio and his staff looked after us really well and we also enjoyed our day trip to CÃ³rdoba. This was our twelfth trip with yourselves and one of the best.
By Mrs MacLeod on 06/06/2016
Very well organised trip. Varied walking; enjoyed walking along the levadas but views often restricted by trees. Misty on some days so some high level walks would have been good.
By Mrs Hansen on 06/06/2016
Fantastic walking, great variety. Very enjoyable holiday. One of our best headwater holidays
By Mr Charlett on 06/06/2016
Vistas of Valencia was an excellent holiday. The hosts/guides were exceptional. The accommodation was comfortable and characterful. The food was excellent. The walks were sometimes quite challenging but accomplished without difficulty for people who are reasonably fit and walk regularly. The scenery was stunning.
By Mr Soutar on 06/06/2016
Such a beautiful area and we enjoyed the walks - even in mixed weather conditions!
All the hotels were excellent - the staff friendly and welcoming and all meals and wines were delicious. There was plently to keep us occupied on our rest days.
Altogether, a perfect holiday!
By Ms Poole on 06/06/2016
It was great to have such a complete break and while we didn't it the support available from the rep it was reassuring to know that assistance was only a call away. We particularly enjoyed moving on from town to town and having the rest day in between walkis created a great deal of variety as we got to see other towns. We particularly liked Villa Lussana and the food was really good there - it was also the first walk we didn't get lost on so there was a great sense of achievement in arriving there!
By Mrs Feerick on 06/06/2016
The Camino is a wonderful experience. The walking can be challenging so you need to practice before your holiday. The accommodation was mixed, breakfast tended to be a disappointment. The star of the show for us was Rectoral de Goian. A wonderful place with great food and a sincere welcome. Overall the accommodation is lovely and given the standard that some of the pilgrims use it is pure luxury. The bag transfers and pick ups ran like clockwork.
By Mr Eamer on 06/06/2016
Peaceful location, excellent coastal and inland walking away from the crowds
By Mr Ingram on 03/06/2016
A varied walk, first days along the magnificent coast and latterly along the river and into the forest. Comfortable Hotels and excellent food!
By Mr Galleymore on 03/06/2016
Romina was a fantastic representative, both very professional and friendly.
When my suitcase failed to arrive from Gatwick, and I had to wait 2 days for it to catch me up, she lent me a waterproof walking jacket and walking sticks.
By Mr Clayton on 03/06/2016
This was our first holiday with Headwater and we really enjoyed the whole thing. The walks were just what we wanted (helped by excellent weather) with varied terrain and views, we had no problem following the route notes (so hardly bothered with the maps provided) and found the lunches provided by the hotels were more than enough for us.
Our rep (Romina) was friendly, helpful and knowledgeable. The hotels were all great and the local restaurants, especially in Motovun and Opatija were excellent and great value. There're plenty of local wines too, which were not expensive and really good!
The region is beautiful, the people we met were friendly and we can't wait to go back.
By Mrs Price on 03/06/2016
Some of the walks were challenging. The second day's walk was long at 12,5 miles. Buzet was not a good centre for tourism. The old town was beautiful but nothing there really as was the new town. Unless you wanted to walk back up many steps from the restaurant in the new town, you had onlt the one restaurant in the old town. Food was not brilliant. We ate there on the second night and and they started packing up at 9pm. They did not even ask us if we wanted a dessert or coffee. Just wanted us out. And this was a Saturday night!!!! The walk on the escarpment was beautiful but it was impossible to find the path down again. The notes said it was a hard to find path but it was IMPOSSIBLE. There were four of us and we failed. If the paragliding naturists want their privacy then they should put clear markers where we should go!!!! This was meant to be a 7.5 mile easy walk We used our OS maps to find an alternative roiute but it meant the walk was 11.5 in total.. In the blue book, others had written the same problem. and we did mention to the rep.
By Mr Propert on 03/06/2016
This is a holiday of variety. In walks, from vineyards, open country and woodland. And in the towns too, from small hamlets to busy Auxerre. There is a lot to listen to and look at along the way - and we found Burgundy deserted - but that may just have been May.
Stephen Miles is newish to this post, but is thoughtful and showed great care. We presume that the instructions about the train back to Auxerre on the last walking day will now have been changed to 'Stephen picks you up opposite The Mairie'.
Note that our comment about food at Vermenton relates to the breakfast. The evening meals - both at La Fontaine for us, were excellent. No-one could have been more helpful than Mark and Alison at Vermenton. The meals at Chablis had the Bistrot BEFORE the hotel, and both were very good indeed.
By Dr Smith on 03/06/2016
Very poor because of the Herdade do Touril experience.
By Mr Christy on 03/06/2016
Splendid trip - delightful area, some very well-selected places to stay and eat and excellent logistics from our two guides, who were great fun to be with. This holiday really delivered what was promised on the website and is a great way to explore the area.
By Mr Dodds on 03/06/2016
We thought Zuheros and the HotelZuhayra were both charming and beguiling - extraordinarily peaceful and calming - we were very sorry to leave and it took us some time to grow accustomed to the comparative mayhem of Granada . The taxi arrangements in Zuheros were quite remarkably efficient hts off to Maria and her brother - we would return to Zuheros tomorrow if we could = perhaps a progressive walk around these white villages might the na idea
By Ms Lewis on 03/06/2016
A really interesting week in beautiful locations. On the walks we enjoyed the wonderful wildflowers, birds and butterflies and beautiful coastal views. We much appreciated the visits that had been arranged to Segesta and Erice - full of interest. Nicola, our taxi driver, was really excellent - friendly, offering information and always on time and very well organised. The walking was great, well off the beaten track but on reasonable footpaths - all in all, a very good week.
By Mr Homer on 03/06/2016
I find the website a bit 'clunky' to navigate but Ok once you get used to it. The holiday was accurately described and I enjoyed it. The casa Carrascal operation is very well run and gives a very good service to clients.
By Mr Bauld on 03/06/2016
Gozo & Malta, a great combination for peace & tranquility & great walking opportunities in Gozo at Ta Cenc plus all contrasting attractions of Malta!
By Ms Coates on 03/06/2016
Walking with confidence and accommodation with comfort.
By Mrs Hartley on 03/06/2016
We never imagined walking through vineyards could be so varied and interesting; the countryside was beautiful and the villages charming. The hotel staff all looked after us very well. Our Headwater rep was absolutely delightful and could not have been more friendly and efficient. We did not see a see any UK cars nor heard any other British people but most people we spoke to replied in good English when we spoke to them in our basic French.
By Mrs Preston on 03/06/2016
From the moment we received our holiday information pack we were excited as it really whetted our appetites. We also had a post card from our Rep, Hannah saying that she hoped we would have a good trip and she looked forward to meeting us at the station in Colmar and giving us her mobile number in case we needed her. This was a very thoughtful gesture. So, even though I had a bad back and had to be transported around by Hannah instead of walking, the overall holiday was wonderful.
By Mrs Thornton on 03/06/2016
The Morvedra Nou was the kind of friendly, family run, quality hotel that we always hope we'll find but all too rarely do. The rooms may be compact for some people but we were very comfortable, especially given the spacious private terrace. The food was good, fresh and well presented. We were very happy with the choice of two dishes each day, though would have liked the chance to try the cheese for which the island is famous - either as an alternative to dessert or as an extra small course. But we would thoroughly recommend the hotel and the programme of walks, which were all surprisingly different, considering this is a small island. It was our first trip to Menorca and we found the holiday perfect for those who like an active morning and lazy afternoon!
By Mr Higginson on 03/06/2016
The holiday notes for Coastal trails of Minorca were pretty accurate. Overall we found the island delightful and at this time of year absolutely stunning with all the wild flowers in full bloom. Very easy to get around and not too crowded. We also were blessed with the weather which was in the low 20 C range
By Mr Watson on 03/06/2016
A good holiday with excellent walks, but bear in mind this is run by Exodus, so hotels not up to the usual Headwater standard.
By Mr Monzani on 03/06/2016
This was an excellent hotel and Sue and Gordon really looked after us. The food was great and the facilities were super. The walks were mostly good for us although quite testing for me in places. They were relatively short but in my opinion were greater than a 1 boot+ probably more like a 2 boot. My particular problem is that I suffer from severe vertigo and this resort is nearly 600 meters above sea level with very steep winding roads and many of the higher ones had no barriers. The local taxi drivers were really good but nobody should talk to them when driving because they use their hands to answer. Our guide Elaine was excellent and very understanding. However I backed off the last walk because it used 4x4 trucks to go high up, across winding narrow tracks and the walk was a bit hairy too. Don't get me wrong overall it was a great holiday.
By Mrs Pattinson on 26/05/2016
Tiago and Hugo were excellent guides using very well planned routes. They were very friendly and flexible in their approach. Everyone in the walking group was very friendly and sociable. Tiago was a fount of knowledge of birds and plants and was keen to pass on this knowledge.
By Mr Hay on 26/05/2016
A varied week with an excellent guide
By Mr Hamilton-viall on 26/05/2016
We enjoyed it and had a lot of fun, but it could have been even better with a few tweaks. Some of the walking notes certainly need reviewing as we wanted to enjoy the walking, not stand scratching our heads wondering if we had the right path. An explanation of the GR markers would have been really useful as we had to find out what they meant by trial and error. Also there were markets or events on some days that it would have been nice to know and arrange our days off to coincide with.
As regards hotels the Monrecour was superb, the labourderie very good and the Meysset OK. Les Glycinees we found varied. The location was great, the room ok. The food at the hotel varied from some of the best ever eaten to some of the worst. Our picnic sandwich was inedible. Generally it did not have the same feel as the other hotels. Also tea or coffee making in all hotels would be appreciated.
By Mrs Sodring on 26/05/2016
This was the best holiday we have taken with Headwater! Despite imperfect weather, the walks were wonderful (even though the vultures did not fly when it was raining); we saw the Rivers Tarn and Jonte both as green and peaceful and in full spate after rain. For those interested in wild flowers, this is a perfect holiday in May - the deciduous woods and meadows are full of them - lilies, orchids, asphodels ... and there are many birds besides the vultures in the trees.
Besides walking the main walks we also visited Montpellier le Vieux - do go and take the red route, the rock formations are stunning : Aven Armand - more commercialised but the stalactites are amazing: Vulture Museum (don't go on a wet day, there are no live vultures to see); finally, on our return journey to Toulouse, the Roquefort Society Caves - most interesting! The hotel, food, local wines, beer & picnics were excellent with wonderful service from the staff.
By Mr Cheetham on 26/05/2016
For keen walkers who want a holiday organised for them, including luggage-transfer, and are prepared to pay, this is an excellent holiday, but not for the faint-hearted or unfit, as although the distances seem short, the walks are often very strenuous, and there are frequent opportunities for stumbling over loose surfaces, especially on descents. The route descriptions are meticulous, and well-marked,and there is really no need for map-reading. The evening food is often expensive, especially at The Haven, where there is really no local alternative.
By Mrs Jackson on 26/05/2016
This was a well designed holiday with a good balance of walking and sightseeing . The group size was just right.
I doubt we could have had a better leader. Elisabetta was a delight to be with. She was charming, witty, knowledgeable , interesting and keen to ensure we were involved in decision making wherever it was possible . Her recommendations for places to eat were excellent.
By Mr Dryburgh on 26/05/2016
Had a great holiday. Eleven off us in the party and we all got on well together. No cliques. Wine tasting on the Sunday got us all going.
By Mr Kaye on 18/05/2016
Outstanding food in lovely hotels. Top class local support, advice and guidance. Stunning walks through fascinating medieval villages, shady forests and patchwork quilts of colourful fields.
By Mr Grant on 18/05/2016
The holiday was excellent and the walks sufficiently challenging without being too onerous although some of the climbs are pretty severe and you need a head for heights on some short stretches of the levada walls. If you want superb views this holiday is great but if you suffer any degree of vertigo this is not the holiday for you.
By Mr McPoland on 18/05/2016
This holiday was promoted as a walking holiday, but in reality, the climate made walking difficult - temperature 32 Celcius, heavy rain most days and very humid. For people of average fitness, it proved tiring, so that we did more sightseeing, and particularly beach days (the beaches are excellent and uncrowded). It was also necessary to drive everywhere, which detracted somewhat from the experience. A gorgeous location, but not really suitable for the typical Headwater holiday maker.
By Mr Exell on 18/05/2016
A wonderful guide lead us through a fascinating part of Italy and along the way we enjoyed superb local cuisine and wines.
By Mr Cottam on 16/05/2016
A great way to see different areas of a country and meet new people.
By Mr Hamilton on 16/05/2016
This was a hub Hotel walking holiday enabling us to select the walk to suit the daily weather with the expert and sound advice of the Rep Teresa (hotel owner). Having car hire we were able to spend the rainy day in Salamanca - where the sun shone! The first week in May found us trudging through snow on one walk and waltzing through spring flowers on another. All great fun. Ibex herds added to the entertainment on one of the walks. The Blue Book was up to date with additional helpful comments. Hotel staff were superb as was the cuisine and the views from the hotel.
By Mrs Broome on 16/05/2016
By Mr Floyd on 11/05/2016
VERY well organised. HIGHLY efficient. Excellent hotels. Hard to beat
By Mr Drane on 11/05/2016
Great holiday if you are fit and active. Some of our group struggled as they were expecting gentle strolling.
Anyone expecting high quality accommodation and fine dining would be disappointed
On arrival we were told that no sea view rooms were available even though we had paid for one booked months ago. The hotel staff had little idea how to deal with this situation. Consequently we were highly disappointed. Eventually they found one, although it was nothing like the standard of accommodation that we were expecting, having recently stayed on La Palma with headwater.
We notice that Exodus have more information in their brochure.
By Mr Aiken on 11/05/2016
Our only criticism is that of alternative departure airport does make a huge difference to the cost. The airline we were booked with is a low cost budget alternative, but we would have done far better to book independently. Any perceived benefit by having a 'package' booking was lost when flights were changed and no explanation or option was offered by Headwater. This is our 6th or 7th walking holiday with Headwater so we obviously happy overall, but the personal touch has been lost over the last few years. It is now much more of a 'package' and we would point that out to friends considering a walking/activity holiday. We have organised our own holidays of a very similar nature and that results in at least a 25% reduction in cost along with the benefit of being an independent booking at the destination - i.e. a higher value individual to the hotel.
By Ms Burrluck on 10/05/2016
A pretty perfect holiday. Headwater were very well organised and my reps, Brian and Olivia, were totally fantastic - helpful, very efficient and totally reliable. I was walking on my own and they texted me to ensure I had reached my destinations safely. The walks were wonderful and the instructions very clear. Everywhere I turned there was a picture postcard view. This is a wonderful area of Spain to visit - I did the Catalan Classic Walking holiday and walked every day, even though I didn't have to but there was so much I wanted to see. Wonderful that there was always hot water for a good soak in the bath when I got back to my hotel. I didn't want to come home although, to be honest I couldn't have kept up the walking for many more days.
By Ms Cozort on 09/05/2016
Beautiful region, fantastic scenery, good walks but not too strenuous.
By Mr Allan on 06/05/2016
Hotels selected were superb (a higher standard than we would normally select for ourselves - that is one of the real pleasures of travelling with Headwater). Pick ups and tranfers were seamless and enjoyable - it was a delight to hear the drivers laugh! Food through out was excellent. Check out board arrangements - Grand Hotel Capodimonte actually provided half board for the duration of the stay (and not just the first night!) and this included a free salad buffet every evenning. Towards the end of the first day walk from Ravello to Amalfi (after the ruined foundry) there is a restored warehouse called Agricola Fore Porte converted to a restaurant/cafe where you can drink fresh lemon juice - a delightful family run business witha multi lingual daughter. Well done Headwater another excellent holiday!
By Mrs Corris on 04/05/2016
The walking was varied and enjoyable although the weather could have been better.
By Ms Bartlett on 04/05/2016
I could not fault the hotel staff, who were all very friendly and extremely helpful. The walks were beautiful and April proved a lovely time of year with all the spring flowers.
By Mis Brooks on 03/05/2016
It was really great because we made it so. Headwater played very little part. The last walk was inadequately replaced with no warning or alternative. The second hotel was silly. You did not get a proper breakfast you had to pay extra. It was not to the standard of the other hotels was a strange choice. At the 3rd hotel there was nothing to do. We could not walk due to the weather. So this too was a strange choice. There were no reps what so ever. It did seem very expensive for what was provided. The taxi company used was excellent we were lucky to have the same driver 3 times. He really was wonderful with lots of recommendations for us. His name was neillo please pass on our regards.
By Mrs Ritchie on 03/05/2016
We enjoyed this holiday enormously although we spent quite a bit more than 5 hours on the walks between hotels so we didn't take the recommended walks on the days in between. The first walk is the hardest.
By Mr Stevens on 03/05/2016
Very enjoyable, well organised and good general standard of accomodation.
By Mr Story on 03/05/2016
The standard of the holiday was as good as expected - what really made this holiday so enjoyable was Tony and Ludmilla - their warm welcome, personal touch, and their knowledge of the area was second to none.
By Mrs Webster on 03/05/2016
We felt we were in very good hands with Tony and Ludmilla who could not have done more to make our overall experience so good. They really are so good at the job and it makes such a difference to have friendly and approachable people to enhance the experience. They helped us with train and bus times when we left Sagres at the end of the Headwater holiday - they have been the best agents we have come across!
By Mrs Dean on 29/04/2016
An excellent holiday if you are interested in spring flowers and migrant birds. The island of Marettimo was the highlight as was the stay in the tranquil and delightful Baglio La Luna. Our Taxi driver was particularly helpful,flexible, informative and friendly, and always came on time. The flight times could have been better - we had a 4 hour wait in Rome. However I think this could not be avoided. Our highlight was 3 new orchids we had not come across before. All the walks took us much longer than the notes indicated as we spent so much time looking at the amazing flora or this lovely island.
By Mrs King on 27/04/2016
An excellent holiday with exceptionally helpful guides.a good variety of accommodation
By Mr Brownscombe on 27/04/2016
We had never been to the Caribbean before and found this a good introduction to find our way around. The days in Paris were enjoyable and got us in 'French mode'. We loved the vibrant colours, the warm weather and the lush vegetation of Guadaloupe and Martinique. The hotels on both the islands were good with friendly, helpful staff and really excellent meals. We especially appreciated the wonderful selection of fresh fruits and yoghurt at breakfast. We liked the fact that everything was French and almost all the other tourists were French which seemed to make it feel more exotic. The high points for us were walking in the rain forest, the visit to the ÃŽles des Saintes, the fantastic beaches, clear blue seas and great snorkelling. We did find there was a lot of driving and that the roads were sometimes very busy with traffic jams near the large towns. It might have been better to be based in two different places, especially on Guadaloupe.
By Mrs Gates on 27/04/2016
For a carefree holiday with attention to detail and comfort this ticked all the boxes.
By Mr Jones on 26/04/2016
Great holiday if you like volcanos
By Mr Curwen on 26/04/2016
A superb holiday. The walks are out of this world - such a beautiful place, quite magical. The hotels had excellent facilities which is just what you need after a day's walking. Well done Headwater!
By Mrs Jennings on 26/04/2016
Walking notes were excellent, the hotel was very comfortable if maybe a little formal for us. We had no problems getting around the island but it was very windy while we were there and some of the cliff edge walks were a little scary
By Mr Thornton on 26/04/2016
Relaxing, interesting and enjoyable blend of easy walking and sightseeing.
By Ms Yih on 26/04/2016
By Mr Holmes on 25/04/2016
An excellent holiday with an interesting and varied range of walks and activities. Well structured to give a decent impression of the Algarve region as a whole. The website and brochure provide a pretty accurate description of the holiday. The local guides were informative, helpful, friendly and very considerate of capabilities of different group members. My first experience of such a holiday, would happily do something similar again!
By Mis Whittaker on 25/04/2016
I have been on many Headwater holidays, mostly guided when traveling on my own or with one friend but some self guided when with a group of friends.
When travelling on my own Headwater provide accurate information about what to expect and provide a safe environment for me. I know enough about how they operate to anticipate accurately what the holiday will be like. Of course the other members of the group are a main factor but I have always found that they work well together. This is often helped by the guide understanding group dynamics.
By Mr Saunders on 25/04/2016
We very much enjoyed our holiday. The walking part was not as good as many we've experienced with other companies. This was partly because of its discontinuous nature - walking the Vermillion Coast with Sherpa gave us a full, continuous walk from the start in Colliure to the end at Cadaques. And apart from the 'Path of the Gods' and the walk from Ravello through the valley with the old iron works and paper mills, it was, in parts fairly mundane, particularly the last section to Sorrento. Our extension enabled us to see Herculaneum and Pompeii, and climb to the top of Vesuvius. We also took trips to Capri and to Napoli. So, all-in-all, the holiday was a great success. However, we would have been prepared to pay more for something that was slightly more interesting - better walks and better hotels. Having said that, the Luna Conventa was magnificent! Although the Capodimonte was very good in most areas, many English people we spoke to thought the quality of the dinner very disappointing.
By Mrs Smith on 25/04/2016
If you go to Sicily with Headwater
You will find they have done all they oughter
You can swim, you can walk
You can eat or just talk
Your holiday will be just what you boughter.
By Ms Elliott on 25/04/2016
The walks were excellent and very accurately described and graded. Excellent options presented for the rest days. Ludmilla, our rep, was really helpful and had very good personal knowledge of the area and all the walks. Views were spectacular, especially on the coastal sections of the walks, and the wildflowers and bird-life were both wonderful. The slow-food restaurant at Vila do Bispo (A Eira do Mel) provided the outstanding meal of our trip. Hotel meals were generally pretty good, though the breakfast at Vila do Bispo was rather limited both in variety and quality. The weather was pleasantly cool for walking but, if you want to swim in the sea, you should probably go late April or May!
By Mrs Goldsmith on 25/04/2016
Walking in the French Caribbean was a wonderful experience. You do need to be prepared for all weather conditions; mostly very hot and humid particularly when walking away from the coast, but also some huge downpours (a particularly wet, albeit very enjoyable, volcano walk!). The coastal sections were our favourites, with the warm Caribbean wind to cool us down a little.
The catering (both dinners and breakfasts) was superb at both Jardin Malanga and Plein Soleil; the latter was rather leisurely in style. Claire at Jardin Malanga was a charming hostess.
We had a room upgrade at Plein Soleil; it was well worth it to have the terrace and plunge pool.
Both of our hire cars were small which was good for parking etc. but the hilly terrain could make them struggle rather! The access road to Plein Soleil was incredibly potholed and difficult to drive along.
By Mr Dane on 25/04/2016
We had a great holiday, because of the varied landscape, brilliant beaches, cultural mix and food. Also the welcome and service at Jardin Malanga made the stay in Guadeloupe really special. We loved the Caribbean but we are not sure a walking holiday at the time of year we went was the best thing for us. The temperature in Martinque ranged from 28-31degrees. We were always up by 7:30 having breakfast and out before 9o'clock....but by the time we drove to our allotted destination and embarked on a 9km walk, we ended up walking in the blazing midday sun, often up a steep incline which was just not enjoyable.
Guadeloupe had torrential rain as well as heat, and although you can't control the weather,we were ill prepared for the rain, especially stuck on the side of a volcano 300m from its rim. We spent most of our Guadeloupe stay driving north or east to get out of the mountain range with its rain!
By Pro Mitchell-borts on 25/04/2016
Teresa was extremely helpful. The hotel was lovely and the food was plentiful and delicious.
By Mrs Champion on 25/04/2016
A very beautiful and undiscovered part of Spain. Well worth a visit. Great hotel locations, good food, very good service. We would love to visit this area again.
By Mrs Evans on 25/04/2016
Great walks experienced with excellent help provided by Rambling Roger in choosing the best walks for our needs. Fantastic vistas and variety of terrain and flora. Even had time for visiting the Botanic Garden on way to the airport before the flight home. The Gran Canaria map was an order of magnitude better than those for many holiday locations. Plus very friendly, charming and helpful hotel staff providing good food. What's not to like.
By Mr Hilary on 25/04/2016
A few suggestions
a) Update your travel notes to refer to the actual kilometre-markers which are now in place
b) Arrange the final leg so that your clients have the option to be in Santiago for the midday pilgrim service in the cathedral
c) The staffing of the Casa de los Samozo was a source of great amusement, somewhat lacking experience, but all was still delivered
d) Hotel Petit Palace was noisy but the location was perfect
But overall the holiday surpassed our expectation and we will certainly consider Headwater again
By Mrs Smale on 18/04/2016
Enjoyable relaxed holiday with an excellent guide, Tiago, who introduced us to the lovely and varied countryside which was enhanced by the magnificent show of wild flowers. The walking was considerably harder than on other 1boot holidays, and deserved to be labelled as 1+ boot.
By Mr Johnston on 18/04/2016
Outstanding walking area. Thoroughly enjoyable.
By Mrs Moysey on 18/04/2016
A most enjoyable holiday - the organisation and transfers worked well and the hotel was a 'gem', friendly and relaxing and with helpful staff. The walking notes were easy to follow although care was needed on some paths where stony. Overall splendid walks in beautiful scenery with many spring flowers.
By Mr Taylor on 18/04/2016
Madeira is a beautiful, friendly and welcoming island, ideal for gentle exercise and relaxation.
By Mr Schafer on 18/04/2016
Summary: Beautiful Hikes, Great Meals. Wonderful Hosts
The Hosts: Hardworking couple David and Sue will do their best to make
sure the holiday meets all your expectations.
The Hikes: With an exhaustive knowledge of the surrounding area David and Sue ensure that
best hikes in the area are chosen each day. During our trip, low clouds enshrouded the peaks
on one of the days and they substituted two shorter but equally beautiful hikes at a lower elevation.
We are avid photographers and they customized one of the hikes, dividing the group so that those of us who wanted to take advantage of enjoying the beautiful wildflowers could do so, while the other were able to accomplish the longer hike. The two boot difficulty level properly described the hikes. Several hikes had some short but steep ascents and loose stones so a hiking pole(s) may be helpful.
Lodging and Meals: Casa Carrascal is quirky updated townhouse in the middle of the small village of
Parcent, Our room, the Segovia suite was furnished with a double bed and and antique couch and chairs. The ensuite bathroom was nice but required that you duck under a beam to reach the area with the toilet/shower. The weather was cool and overcast during our stay and we were unable to take advantage of the outdoor terrace and the indoor common space outside the dining areas is very limited. Although WIFI is available in the bar just up the street, it would have been nice to have it available in the house.
The meals were excellent!!! Breakfast consisted of a choice of yogurts, fruits, cereals, and a hot
items that changed daily. Pack lunches were a choice of baquettes along with fruit, a sweet snack and a large bottle of water. Dinners were absolutely fabulous! Wonderful appetizers, a choice of delicious entrees, and a nice dessert, all complemented with a choice of white or red wine.
By Ms King-smith on 18/04/2016
A delightful few days' walking in lovely, remote, unspoilt countryside. I enjoyed the birdlife and spring flowers particularly. The Portuguese we encountered were personable and friendly and spoke excellent English. My friend and I loved the food and wine - our reward after a day of walking! We got a lot out of what was, objectively, quite a short holiday.
By Mr Faulkner on 18/04/2016
Hiring a car gave more flexibility and allowed us both to walk following some of the route, especially the Fisherman's Trail and so to see the coastline, as well as having more time to explore other parts of the region. Ludmilla was outstanding in giving helpful, discrete and unintrusive advice
By Ms Burrow on 18/04/2016
Gozo is rather small to provide long enough cycle rides. We did not expect wind and would have found it helpful to be told about how windy it can be. It was a lovely holiday with enough variety to keep us interested. The Cornucopia food was very disappointing and the breakfasts unappealing.
By Mrs Simpson on 18/04/2016
Very comfortable accommodation. Good walking. Quiet. Excellent bus service from outside hotel to all parts of island. Suited us well for relaxing walking break.
By Mr Payne on 18/04/2016
I have been on Headwater walking holidays before (not for at least 8 years ). I now have a partner and I needed to convince him that the holiday would be enjoyable. My partner is in good health and fit but he is 82 years and he was nervous that the walking would be difficult. I persuaded him that a 1 boot would be fine but it was harder that I thought it would be.
When I first telephone Headwater to enquire about the holiday the telephone rep was most helpful so I suggested that my partner telephoned so that he could ask for the information he needed - this time there was a different rep and she was not so reassuring.
However we enjoyed the holiday and will attempt another with Headwater..
By Mr Townsend on 18/04/2016
Accommodation at Hotel Finca was super and everyone on holiday there were very friendly, especially the five Singapore ladies who we were walking and dining with. They were great company.
By Mrs Randall on 18/04/2016
This was a brilliant, relaxing holiday and a fantastic introduction to Spain which we had never visited before. Wonderful countryside, a gem of a hotel, lovely food and really helpful staff and walks guide. It couldn't have been better.
By Mr Cameron on 06/04/2016
Varied and interesting trip with excellent driver and enthusiastic and knowledgable guide
By Pro Beevers on 06/04/2016
Great.......good walking , excellent notes and maps , good weather and good support. Requests for extra historical information promptly supplied by Ludmilla. Wonderful flowers, butterflies and birds, ! Food was excellent both in hotels and in the towns and Ludmilla advised us about local perceves speciality...and how to eat them. A good variety of places to eat.
Only suggestion is handrail or handrope in Pedralva cottage ( long flight of thirteen stone steps down to loo.....)
Wonder if L and T might keep a reference book of Flowers and Birds of Portugal in the van they could lend out... or we could consult?
By Mr Beal on 06/04/2016
Our third holiday with Headwater came up to usual high standards. Our representative Ludmilla was excellent and efficient. Although we had no problems we were confident that, had there been, she would have dealt with them promptly. We particularly enjoyed the delightful village at Pedralva - something out of the ordinary.
By Mr Pontin on 06/04/2016
We enjoyed our holiday despite unseasonal weather. We were not prepared for narrow roads and tortuous bends when driving, especially with the steep gutters on the insides of the roads. However, we managed to stay out of trouble! We learned that the islanders are hardier souls than we because many restaurants kept their doors flung wide while people were dining. Take warm fleeces with you for dining out!
The Melva Suites Hotel was another cold experience where the dining room had no heating and our room had only a portable oil filled radiator to keep us warm.
I would thoroughly recommend Las Tirajanos Hotel though because it was very comfortable, had a bath as well as a shower (very necessary after a long hike in the rain!), wonderful views and private terraces.
By Mrs Kenward on 06/04/2016
Excellent group holiday with good accommodation and very well organised. Wine included was good.
Varied program & walking harder than expected for one boot but lovely. Walking guide lovely & encouraging!
By Mrs Mitchell on 04/04/2016
We had a very good holiday, the hotels were ideal and well located. We had no contact with any Headwater representative in Tenerife. Before the holiday your staff were concerned about oldies like us tackling the walks in Tenerife and did their best to put us off instead of helping us find a solution locally.
Dear Mrs Mitchell,
Thank you for taking the time to complete your post-holiday questionnaire. It was lovely to read you had an enjoyable holiday overall. We were however sorry to read you did not receive your welcome brief. As highlighted in your holiday information booklet, due to the logistics of this holiday, we do not have a dedicated Headwater rep based in Tenerife, although, we do provide an in person welcome brief on arrival and offer 24/7 emergency assistance should this be required. However, due to the varying times our customers arrive, we ask that you contact your rep pre travel to arrange a suitable time for this, we are sorry if this was not clear. In future, the rep will also try to contact our customers on the evening of arrival and where possible, will deliver the welcome brief over the phone as required.
Our sales team are experts on the holidays they sell, having tested them directly. When customers are seeking guidance on holiday suitability, our main goal is to ensure we provide thorough information to ensure our customers have the best holiday experience possible. We are sorry you do not feel this was delivered on this occasion.
In closing, we would like to thank you for choosing Headwater and look forward to welcoming you on another of our holidays in the future.
Kind regards, Headwater customer service team
By Mr Ball on 04/04/2016
Enjoyable notwithstanding some poor weather.
By Dr Loken on 30/03/2016
As usual with Headwater Holidays, we thoroughly enjoyed ourselves on this holiday. The locations were varied and interesting, the local guides did an excellent job, and the walking was very enjoyable.
By Ms Hood on 30/03/2016
Friendly, well-organised and exactly as described.
By Ms Chandler on 30/03/2016
A unique holiday experience that fully met our expectations. Would highly recommend
By Mrs Lamb on 29/03/2016
This was our first guided walk, after many years of self guided holidays. We enjoyed the relaxation which came from not having to worry about anything at any time.Our guide Tiago was expert at assessing the capabilities and personalities of the group. We were able to go at our own pace, taking as much time as anyone needed to appreciate the wild flowers, birds and scenery. His passion for his country was inspirational and educational.
By Mr Moore on 29/03/2016
Excellent for seeing wildlife. Local guide Erika and driver Rono greatly enhanced this holiday with their expertise and knowledge- a lucky combination as Rono was a wildlife enthusiast himself. Some of the walks were not '2 boots' however heat especially during the latter part of the holiday dictated length of walks. Most of the hotels were very good/excellent and those which were not of the same standard compensated by location. Excellent boat trip and night walk which were highlights.
By Mrs Wallace on 29/03/2016
Really enjoyed holiday in Bermuda. Beautiful island. Excellent walks. It is an EXPENSIVE destination, and therefore (for us) Special, But we don't regard Coco Reef as meeting 'special'. Fabulous location, but it's a bit tired, could do with freshening up, and no apparent sign of management involvement- maybe that's the Bermudian way? Furthermore its close to a Bermuda College, and during our stay a group of students were also resident, who although decent kids, kept different hours to us, and on 2 occasions kept us awake into the early hours. I don't think hotel management is doing itself any favours by mixing them with holidaying guests.
Restaurant food excellent, but menu needs regular update, a bit 'samey'after a week.
Dear Mrs Wallace,
Thank you for taking the time to complete your post-holiday feedback and for your constructive comments. It was great to see you enjoyed your holiday overall. We were however sorry to read there were areas within the hotel that did not meet with your expectations. Firstly, we can advise there is a new Hotel Manager in place; she has already made noticeable improvements to the feel of the hotel and is keen to work with us to ensure our customers have a great holiday. The latest customer feedback is positive and a good reflection of the improvements she is making.
In closing, we would like to thank you for choosing Headwater and look forward to welcoming you on another of our holidays in the future.
Headwater Customer Service team
By Mr Kershaw on 29/03/2016
Excellent first holiday with Headwater. Nothing was too much trouble. They even arranged for me to see England win the Grand Slam on TV in Pedralva!
Walks were beautiful and the guides were easy to follow.
By Mr Siddons on 24/03/2016
The varied microclimates of Gran Caneria provided a range of varied interesting walks. Away from the tourist venues on the coast the island provides a great venue for walking. The network of paths was great and mainly in excellent condition which was an eye opener. Generally use is low so you get lots of space to yourself, great views and opportunity to enjoy the island.
By Mr Pattison on 23/03/2016
Another great guided walking holiday, despite unseasonable weather, Very varied and interesting walks, good hotels, and good food and wine. Javier dealt very well with the challenges presented by an unwell fellow traveller, and the changes forced on us by the weather. He judged our capabilities well in arranging a substitute walk which we felt was the best of the holiday.
By Ms Ringer on 23/03/2016
This was a very well planned, smoothly run holiday. All our connections/transfers/taxis operated like clockwork. We were very well catered for and the Finca
had everything we needed for an extremely rewarding and relaxing holiday. Our guide, Nick, was very attentive and inclusive and happy to impart his
knowledge of the area. We loved the challenge of walking in the morning and then plenty of time in the afternoon to chill around the beautiful grounds of the Finca - lovingly developed over the years by our hosts Sue and Gordon. All the staff were very accommodating and friendly. We couldn't have asked for more.
Thank you everyone involved.
By Mrs Spencer on 22/03/2016
Casa Carascal was dark, oppressive and the time we were there, cold. Heaters and extra blankets were happily supplied, the fire was lit 1 hr before dinner. Not enough seating for number of guests indoors. Outside area totally enclosed by walls. Neither conducive to socialising before or after meals.
Could do with updating re paint in rooms and new bed covers but they were I guess, in tradition with the building.
I acknowledge that mountains demand respect and health and safety rules demand acknowledgement but felt Sue was a little over enthusiastic! In her approach. Prefer to make my own judgement re use of poles and my walking style over rough scrambles. She was however helpful to those who had difficulty.
At dinner, it would have been good to have been offered tea or coffee at the end of the meal, it doesn't take long to arrange. It was grudgingly granted when asked for on the last night!
Wifi would have been appreciated.
Excellent food! Good portion sizes. Good wine.
By Mrs Rome on 21/03/2016
Overall very good, only minor improvements needed on mid day meals- not needed when travelling for prolonged time-could be more snack based when having a three course evening meal.
By Mrs Emmett on 21/03/2016
We found the first day hard: getting used to a new car, parking in a busy town to get lunch as suggested by the guide, an awkward and long drive to and from the start point and a very challenging walk. Rather too much for the first day. We suggest an easier itinerary for the first day would be preferable. We enjoyed a rest next day in the delightful little beach resort near the hotel. We enjoyed the transit day; an amazing drive and excellent FLAT walk near Mt Teide! The drive down into Garachico was exciting but we had got used to the car by then. Being in the centre of town was great. We found the walk in Teno Alto the best of all because of the diverse landscapes and exciting ridge walk. We had a second rest day with a pleasant and rewarding drive to Punto de Teno and some beach time. Finally we did most of the Masca Ridge en route to the airport. Unfortunately we were thwarted by a no entry sign on a gate not mentioned in the notes, but after wasting some time looking for a different route, clearly going through it was the best way forward. Overall this was a really good holiday, a few challenges but that is part of the fun. We were pleasantly surprised by how interesting and beautiful we found Tenerife to be, helped by the perfect weather we enjoyed.
By Mr Lloyd on 21/03/2016
Very different from our usual breaks, it was hard work but worth it. We would never have found these gems, and driving to them along the twisty mountain roads was half the adventure! The hotels were lovely, although quinta roja was a pain to get the bags and suitcases from the car, it was more than worth it.
By Ms Day on 21/03/2016
A very enjoyable holiday, that matched our expectations derived from the description of it in the brochure.
By Mr Daum on 21/03/2016
We had an excellent holiday and Gran Canaria has stunning and varied scenery. The walking was hard, at times, but very rewarding which made it all worthwhile.
The Hotels were very different in character but enabled you to visit and experience the contrast between the North and South of the island which are very different. The food in both was excellent and the warm welcome and hospitality we received at Melva Suites stood out.
By Mrs Simms on 21/03/2016
The Finca el Cerrillo is a wonderful place to stay in a beautiful location. We were extremely well looked after and the organisation was seamless. The walks were, as stated in the brochure, very gentle and leisurely. We would definitely consider returning especially If some more challenging walks were on offer.
By Mrs Quant on 16/03/2016
The hotel was excellent - beautiful surroundings and facilities. The food was varied and plentiful and you were spoilt for choice with local dishes included. The staff were very friendly and Gozo is a lovely unspoilt place where you felt safe to walk in the countryside and enjoy the wonderful scenery. It was a place to relax and unwind. The walking routes took you through a lot of different scenarios and gave options to visit sites of interest.
By Mr Butler on 16/03/2016
Nice hotel with friendly staff. Coastal walking was good. Some of the walks involved long stretches on road, and although there is not much traffic, this is quite tiring.
By Mrs Bertels on 15/03/2016
Excellent holiday, well described in the brochure. However I thought the walks were a bit short so there was quite a lot of free time at the Finca. While the Finca is a really lovely place it was a little remote so if you wanted to go into the village/town there was a very steep walk down the ravine and back up the other side. I am sure later in the season the Finca is a lovely place to stay with swimming pool and lots of outside sitting areas but in early March it was a bit chilly. I wasn't too keen on the wine tasting in the morning before a walk. We seemed to spend a lot of time eating. We only had picnic lunches on 2 days which meant a lot of food was provided both at lunchtime and in the evening. I would have been happy to have longer walks and more picnic lunches.
By Mr Sinanoglou on 14/03/2016
Though the rating (one boot+) is accurate, I would have preferred longer walks on most days. The use of three locations in three very different settings is an attractive feature as is the superb seafood. The village of Pedralva is an unusual and well-chosen base from which to explore Portugal's west coast. The use of a Portuguese partner organization (A to Z Adventures) and local guides works extremely well. This is an ideal holiday for those who enjoy half-day walks in a variety of landscapes covering a region that stretches from the river border with Spain in the east to the Atlantic beaches and sea cliffs in the west. The guides are well-informed and very attentive.
By Mr Harris on 14/03/2016
A good strenuous holiday for an elderly single traveller. The guides and the other travellers were good organisers and excellent companions. No complaints.
By Mr McNab on 09/03/2016
Gozo is a small island but packed with interest. We loved the Hotel Ta Cenc, its architecture, location, friendly service and very good food. The walks were excellent and took us from quiet villages to fantastic coastlines through terraced valleys. It was sunny and mild and just what we needed after a very wet and very windy winter..
By Mrs Auger on 04/03/2016
The walks were varied and well within our ability, although we appreciated having a day off on the fourth day. The guides (Andreas and Javier) were very knowledgeable about the flora and fauna, geology and history of the island, which added enormously to our enjoyment. We couldn't fault the hotel (San Roque), and especially liked having a Jacuzzi bath to revive our muscles each evening, before dinner. The chef produced delicious and varied meals both on the set menu and the vegetarian alternative.
By Mrs Merry on 04/03/2016
This was our first Headwater holiday & we were impressed. The hotel is a real gem with impeccable service & wonderful food. Dietary requirements were known about by both hotel staff & our guides. Both guides were helpful & knowledgeable about the locality, flora, fauna etc. They also provided great picnic lunches. The idea to go to a local market one day to choose picnic items was a good one.
We had not visited Tenerife previously & being situated in the quiet town of Garachico was lovely. There was plenty to occupy us there on the free day. All in all this was a splendid holiday, the walks varied & interesting. We were only a small group, 2 couples only but we seemed to gel which is always a bonus. We really have no criticism to make. Wonderful & we'll book with Headwater again.
By Dr Harris on 04/03/2016
A holiday in which you get away from the crowds and experience the country intimately, complemented by good food & accomodation
By Dr Holloway on 04/03/2016
We had an enjoyable walking experience in Gran Canaria and in general the walk instructions were excellent although there were some mistakes that were mostly corrected by the local guide at an initial meeting on arrival. It is worth asking as many searching questions from the local guide at this point.
By Mr Bumfrey on 04/03/2016
A very scenic island with lots of walking opportunities, some of which can be quite challenging. Friendly and comfortable hotels.
By Mrs Mendoza on 04/03/2016
This was the second Headwater holiday I have been on which was guided by Javier. He is a fantastic guide and so knowledgeable. As well as walking he showed us lots of flora and fauna and lots of other interesting things.
All the walks were very interesting and the views were great It was good that we stayed at two hotels, both very interesting.
By Mrs Gatward on 04/03/2016
The hotels, our guide Javier and the fellow-travellers were all excellent - unfortunately the weather wasn't as good as I'd hoped but nothing can be done about that. I think Javier realised when he had to re-arrange our final walk (due to snow) that the alternative was a bit difficult for me - but I got there! I have to say everyone else thought it was wonderful!
By Mr Wildsmith on 03/03/2016
Excellent varied walking on the coast and on the Levada system. Good variety of hotel.
By Mrs George on 25/02/2016
Stunning scenery and great walking destination. Great climate for Jan/Feb.
By Mr Worsley on 25/02/2016
Met our expectations exactly- no hitches throughout.
By Mr Mattingly on 25/02/2016
Excellent hotel & guides. One or two walks do require a head for heights (this was pointed out in brochure).
By Mr Pomfrett on 25/02/2016
Probably the best walking holiday we have had in Europe. A decent walk each day but you could do other things if you wanted. 3 of the five walks were really beautiful and the other two were good. Accommodation was fine and the reps were helpful. The notes were clear and easy to follow.
By Mrs Woodruff on 25/02/2016
Well organised holiday with an excellent local guide.
By Mr Rayner on 25/02/2016
An excellent holiday with an exceptional guide (Javier) who was passionate about the geology, geography, and natural history of the island of La Palma.
The walks were well chosen and we saw different aspects of the island. He was adaptable - when the temperature dropped to 5C with a wind speed of 34kph he decided to forego the high altitude ridge walk for one further down the mountain. He took us to an interesting selection of restaurants so that we could experience local cuisine. And he was a good and careful driver and had a fine sense of humour.
By Mrs Harper on 24/02/2016
A great experience with a young enthusiastic guide. The only disappointment was the weather.
By Ms Brown on 24/02/2016
Perfect combination of varied and scenic walking, great hospitality, delicious food and comfortable accommodation.
By Mr Kell on 24/02/2016
We very much enjoyed our week in Gran Canaria. The walks we did provided panoramic views of the island and fortunately all the days we walked we were blessed with excellent weather and visibility. We opted out of the last walk on the Sunday because of poor weather conditions which seemed to affect most of the island. On balance we found the walks more strenuous than 2 Boot might have suggested, especially on some of the steep descents. We were quite stiff after 3 consecutive days but happily recovered quite quickly during the day's transfer. We do a lot of walking and exercise regularly at the gym so would stress the need for physical fitness to do these walks. See comments below about the Hotels. San Bartolome is so central really that on balance all of the walks can be accessed from there though it might involve a little more mountain driving which some folk may not appreciate.
By Mr Cross on 22/02/2016
I thoroughly enjoyed this Headwater holiday, of which I have had many. Luckily our small group all got on well with each other - important for a guided holiday. You can rely on the excellent guide (Javier) and the excellent hotel San Roque, and Garachico is a pretty little coastal town. What you cannot rely on - in mid-February in Tenerife - is good weather for walking every day. Cloud and/or rain, plus high winds, are a real risk. Javier was intelligent and flexible, taking us back to the 'always dry' Teide National Park more than once, after we got a soaking on one lower altitude walk.Would go walking again - probably to another of the Canary Islands - but in April/May, not February.
By Mrs Underwood on 22/02/2016
Fabulous weeks walking holiday our guide Javier was brilliant each day was a fun filled day, great walking routes and with an extremely pleasant knowledgeable young guide.
Would recommend 100%
By Mr Huddlestone on 17/02/2016
An enjoyable winter break in milder weather with an interesting variety of walking, without being too challenging! The hotels provided excellent facilities for rest and recuperation with good dining and comfortable surroundings and some stunning views in places.
By Ms Swiecicka on 17/02/2016
Can't really comment on standard of accommodation normally offered by Headwater as we upgraded wherever possible. At Costa D'Oiro (where we paid for superior room) we were put in room 3016 (I think) which, we later realised, has to have been the worst of all the superior rooms in that building (ground floor, in the back left-hand corner of the building) - the bathroom facilities were modern but the room itself was very dark and cramped (had a 3rd bed in it so nowhere inside to sit or even to put our cases). The patio was dark & dingy and only got the sun for about an hour or so around breakfast time (which wasn't much use to us as the room was not 'ready' for us to go into until after 1pm). The superior rooms on the other side of the building (i.e. facing the small road) were much brighter and bigger but we were not given the option of changing. We wouldn't have minded a room at the back of the building had it been on the 1st floor level as this would have been much lighter but we very much got the impression that we were put in that room to make it easier for cleaning - i.e. all the rooms to be cleaned were together on the ground floor. The restaurant was closed in the evening so comment re food relates to breakfast only, which was good. I would not stay in this hotel again.
Dear Ms Swiecicka, Thank you for taking the time to complete your post-holiday feedback, we were pleased to see you had an enjoyable holiday overall, however were sorry to read of your dissatisfaction with your room at Hotel Costa d ‘Oiro. We have discussed your comments with the Hotelier; he was also disappointed to receive your feedback and is sorry this issue was not resolved during your stay. This hotel is not one we normally use for our walking holiday, however we do use it on our cycling holiday and the overall feedback received is good. However, we do appreciate we cannot afford to let our standards slip, so will continue to monitor all feedback received and will work closely with our hotelier to ensure they are delivering the standard of accommodation our customers have come to expect. In closing, we would like to thank you for your constructive feedback and look forward to welcoming you on another of our holidays in the future. Yours sincerely, Headwater customer service team
By Mrs Bowen on 05/02/2016
An excellently run holiday in a beautiful area. Our guide was always prepared to go the extra mile to make our holiday a success. Walks were excellently prepared and led with extra visits such as to a banana plantation thrown in. He even took us to the market on the first walk day to show him what we all liked in our picnics which were amazing! He also avoided a long wait at the airport on our leaving day by taking us to a nearby beach unencumbered by our luggage and returning for us later. We recommend him very highly.
By Mrs Cockram on 05/02/2016
An excellent holiday all round. Everything was looked after for us both by Headwater and the local guide whose knowledge was exceptional on every subject and for whom nothing was too much trouble. Accommodation superb and just what was needed at the end of a day's walking.
By Mrs Morris on 05/02/2016
Superb leader - sociable, knowledgeable, charming, considerate. Excellent hotels, especially the Hacienda, where the staff were charming and the quality of the accommodation and surroundings excellent.
By Ms Freeman on 04/02/2016
Although flights were arduous with 4-hour stopover in US, on the whole flights were good. Costa Rica is a fantastic place and our guide Pedro was so enthusiastic about the country and wildlife and very interesting on political and historical details which greatly enhanced our experience. We travelled in a small (4) group which although initially I was doubtful about, in fact worked out well. The driver of the bus was very good and we got to places in comfort and in promptly. The walking was fantastic. Some walks were quite arduous but not impossibly so and always very interesting. Highlights for me were the night walk in the forest near Cebadilla and the boat trip through the Cano Negro Wildlife Refuge. The final hotel at the beach at Playa Hermosa was a wonderful end to the holiday.
By Mr Kerry on 04/02/2016
The guide was very good at getting us to places when there was no one else around which made things more exclusive. In addition it was our idea before we went to have the boat trip at Cano Negro in the afternoon which was a great success. We had the river to ourselves, saw 23 different types of bird and even the guide saw things she had never seen before, like howler monkeys on the ground.
By Mr Whitley on 04/02/2016
Costa Rica is a fantastic country for wildlife and fauna, however doing a walking holiday there may not be the best option if you are going primarily for the flora and fauna. Getting there and back is painful going via the USA; if BA bring in a direct route from LHR then that will be much the best option.
The people are lovely, and our guide (Erika) was always smiling and very helpful.
By Dr Simpson on 04/02/2016
Wonderful trip and made even better by out guides detailed knowledge of the area and his ability to swap walking days to suit the conditions - stayed in the woods when cloud cover was low. Everything was wonderful except that we had no hot water in our room at 7 am (it got going by 7.40) and again at 6 pm. This was because our room was a long way from the centre of the hotel and / or the system couldn't cope with lots of people all wanting hot water at the same time. I raised the issue with reception twice and was assured that the hot water boiler came on at 7 am, but this certainly wasn't sufficiently early to supply us. Compeletly wonderful hotel in all other ways, so this was a pity. I would certainly recommend this holiday to anyone, but it's ceratinly 2 boot!
By Mr Ridley on 04/02/2016
Another excellent holiday with Headwater
By Mr Booth on 29/01/2016
Both the guided and self guided parts of the holiday were excellent. We were taken to parts of Tenerife and Gran Canaria that were spectacularly beautiful, rugged and interesting.
By Mrs Riddaway on 28/01/2016
Hotel Las Tiranas is a very pleasant friendly place to stay with excellent faciities including a lovely swimming pool and wellness centre. The very extensive buffet breakfasts and lunches mean that it is possible to find plenty of food to please anyone's tastes. Lots of pleasant places both inside and out to sit and talk or just relax.
Hotel Melva Suites has a very minimalist design and is set in grounds covered mostly with small stones and few plants. It has no facilities except a restaurant but this was friendly and the food was good. Breakfast was very limited and cold and provided in the corner a huge hall. The whole experience would be much improved if breakfast was to be served in the restaurant.
By Mr Hirst on 25/01/2016
Northern Tenerife is dramatic and beautiful. The walks were very varied, with stunning views and much of interest along the way with excellent, knowledgable local guides. Our hotel was charming and after a day of walking it was lovely to relax each evening round the pool and enjoy a delicious dinner.
By Mr Learmont on 22/01/2016
We stayed in two hotels, the Tirajanas and Melva. Our stay in the Tirajanas was very enjoyable; there were a couple of niggles (separate charge for wi fi and use of safe in room) but overall amenities excellent, service and food both good, walks from hotel great (albeit quite physically challenging). We did not think the Melva was a good choice for Headwater customers - it was a long distance from the walk start points; the atmosphere and location were bleak; the food slightly odd - an excellent quality evening restaurant (even though menu choices were odd e.g. scrambled eggs and artichokes, anchovies with a small tomato) offset by a really poor breakfast in main hall (warm water from a thermos for tea/coffee; no fresh bread etc.). The rooms were clean, spacious and well equipped but the exterior was like a car park and not appealing at all. We enjoyed our visit to Gran Canaria but were we to go again we would prefer to stay for the whole week in Tirajanas and steer clear of Melva.I trust this is helpful.
By Mr Jamieson on 19/01/2016
We did all the walks in the itinerary except the Las Casas de Afur as it promised to be simply a descent of 700m on difficult footing followed an unrelenting climb (or bus trip) back up. As reasonably fit 70s we coped with all the others, but considered most to be at the top end of Headwaters two boot category because of the generally rocky terrain and occasional need for a head for heights
We found the individual walk descriptions out-of-date. In several cases there had been welcome improvements such as better waymaking and resurfaced roads (the Chamorga walk). But on the Los Organos walk we had to retrace our steps after 4km as a key section of path has been closed on safety grounds since at least February 2015. Yet Headwater still included the walk in our package.
As all the walks are some distance from the hotels a lot of driving is involved, much on twisting mountain roads; we did 700km in seven days (including 60 minutes each way for the aborted Los Organos walk). Not a problem for us, but it may not be everyone's cup of tea.
While sun hat, sunscreen and water are rightly mentioned as essential, layers of clothing and gloves are equally important as most of the walks approach 1000m (2000m in the case on the Teide National Park). In the winter months it can be quite cold at those altitudes, especially on cloudy days.
As for hotels, the Finca Salamanca is adequate, but lacks atmosphere. The Quinta Roja in Garachico (a lovely town with traditional architecture) is very good and is close to a range of restaurants. We enjoyed the fish restaurant, Aristides, just cross the square. In neither hotel did the staff show much knowledge of, or interest in, the Headwater programme of walks.
Overall, the holiday was a great way to explore the far corners and roof of Tenerife, but the balance of the overall programme and the individual walk descriptions need more attention to detail by Headwater.
By Mrs Simms on 14/12/2015
Holiday was well organised by helpful staff. Flexibility on departure airport is a big plus.
By Mis Nair on 09/12/2015
A good holiday in a beautiful island, with good weather and a helpful and obliging guide.
NB ; Picnic lunches during the walks were a little excessive . It might be better for each person /couple to choose what they want for lunch before purchasing
it to avoid leftovers / carrying excess loads.
By Mrs Longfoot on 07/12/2015
A beautiful country, lots of wildlife and lush countryside.
By Mr Shore on 07/12/2015
Hacienda de Abajo is a fabulous hotel - best staff ever, wonderful food, beautiful accommodation and stunning tropical gardens. Hotel San Telmo is charming, tucked away in the side streets and perfectly located for walking in Santa Cruz. Our guide - Javier - was an outstanding source of knowledge on the history, geology, flora and fauna of the islands. I recommend this holiday.
By Mr Poole on 04/12/2015
Hidden Tuscany is in an interesting, quiet area. It is necessary to travel significant distances to get the best out of the holiday and the area, as is probably true of Western Europe in general, will be at its best in Spring/Early Summer.
By Mrs Baron on 04/12/2015
A very enjoyable holiday with excellent guiding and accomodation
By Mis Heath on 03/12/2015
Memmo Baleeira was lovely to stay at and it would have been good to have stayed there longer. Mira Sagres was alright and Pedralva was very basic (food in evening was adequate but you had to be careful what you chose). Walking along coast and in wooded valleys was lovely but could be tedious inland (flat and featureless scrubland at times). Ludmilla was great and very helpful - we like her a lot!
By Ms Findlay on 01/12/2015
La Gomera is a largely unspoilt island with wonderful plants and stunning views. Great to learn so much about its history and natural history, enjoy lovely walking and sample local food. An excellent guide and good company from our fellow travellers. Would thoroughly recommend this trip!
By Mrs Scott on 01/12/2015
An excellent holiday , helped by the weather!
By Ms Wellsted on 01/12/2015
Stress free excellence! I loved every minute of this holiday principally because all arrangements went super smoothly, the hotel staff, accommodation and location were way above my expectations. The week flew and the walking was thoroughly enjoyable. Would I go with Headwater holidays again? Absolutely.
By Mis Haill on 27/11/2015
Truly memorable holiday with excellent guides leading us. We saw a huge amount of the Algarve and the walks were varied and interesting, though perhaps a little bit harder than I was prepared for. My first visit to Portugal and I hope not my last.
By Mr Marsh on 27/11/2015
Bermuda is friendly, beautiful and relaxing. We followed all walks but one and wished we had had longer to do more (the walks didn't leave enough time for visiting museums etc). Coco Reef was a lovely place to stay.
By Ms Lang on 27/11/2015
It was a good holiday. Just too much rain.
By Mr Kirby on 27/11/2015
The Es Saadi hotel was excellent but suffered from road noise if the room was at the front, the food was good but with poor portion sizes, the Karam Palace hotel was good, slightly noisy, the buffet dinner lacked variety, the Palais Asmaa hotel is in need of some renovation, the food OK but nothing special. The walks were as described except for the 7 1/2 mile from Amizmiz which started with a long up hill drag and finished with a steep down hill over very rough ground, not good with tired legs.
By Mr Smith on 27/11/2015
It was a very enjoyable holiday with a good mix of walking, culture, fantastic scenery and relaxation time.
By Mrs Chaplin on 18/11/2015
Thoroughly enjoyed our holiday, Tony and Ludmilla were very helpful, the route notes accurate and the walks were lovely especially the walk from Vila do Bispo to Sagres-the coastal views were fantastic! All the hotels were very welcoming, but we especially liked Pedralva it is a real gem and the food was great too! There was plenty of choice of restaurants on the days when we had bed and breakfast at the hotels and we found all to be very good value for money.
By Mr Schafer on 17/11/2015
We took our trip in late August. The trip was very well constructed and we thoroughly enjoyed the mix of hiking and exploring days as it gave us a chance to enjoy the beauty and culture of the areas we were visiting. This was our first self-guided Headwater trip (4th Headwater trip overall). The local reps Colin and Jill were very helpful, providing updated route notes and suggestions for things to see and do during our hiking and off days. The route notes were accurate and easy to follow. The hotels were all very nice and with the exception of the Hotel Bergrose, were all centrally located. ( The Bergrose was in a beautiful, quiet setting 20 mins out side of town.) It was very warm during our trip (~32 degrees) so we had to sleep with the windows open. The central location of the hotels made for rather noisy nights and we ended up sleeping with earplugs. The hotels and food were otherwise excellent across the board. This is a wonderful holiday.
By Mr Simpson on 17/11/2015
An excellent holiday with a like minded group of people.
Our guide Nino went out of his way to ensure everyone got what they wanted out of the holiday. He changed arrangements to suit the weather and ensured that everyone was happy with what was happening each day.
Pleasant walking( despite slightly inclement weather at times) through lovely countryside and interesting historic sites. Unfortunately it was too cold for our swim in the Adriatic .
Alberobello is a very pretty town with its large concentration of Trulli. Matera is a fascinating city with its ancient settlements and interesting history.
By Mrs Hutchinson on 13/11/2015
First hotel was in a lovely location but we didn't get the basic cleaning and breakfast service we would expect. We weren't expecting luxury here but basic cleaning and services. Also nobody was available who spoke English for most of our stay here. Obviously in a rural area we shouldn't necessarily have expected this but it would have been very helpful.
By Mr Green on 09/11/2015
Good combination of interesting but not too taxing walks, four or five hours a day, and pleasant pampering by staying at good hotels with pools and saunas,(very important to soothe any aching muscles !) Local people that we encountered seemed uniformly friendly and helpful and the landscape, whether we were being driven or walking through it, was never less than fascinating and often simply amazing, a combination of peruvian highlands and alpine villages !
By Ms Spencer on 06/11/2015
we had a great time and thoroughly enjoyed ourselves though the level of the first walk (the longer route) seemed to be harder tan 2 boots especially given the temperature. In view of the steep ascents/descents on parts of this walk it might be helpful to suggest sticks as essential.
We spent 4 nights in total at the hotel in Spello and for 2 of those nights we were unhappy with one of the beds which was a sofa bed and not really suitable for an adult. We were very tired on our first night so put up with it but when we asked for this to be changed on our return there were no staff able to change the bedding until the following day. This wasn't satisfactory. Two of the nights we spent at this hotel were on wednesdays which meant we ate at a different restaurant; this may have been just as well as the menu(which was short) didn't alter on the 2 nights we ate there.
By Mr Grant on 04/11/2015
An excellent mix of walking ( none of which is too taxing at least in the cooler October weather ) and sightseeing . The trip will give a good exposure to several of the main must see places in Tuscany. and also shows some of those places less visited by tourists. We were very fortunate in having a great guide in Elizabetta . It was perhaps a mark of how good she is that she was warmly welcomed in each new place we visited . My main tip for future travelers is to go to the Uffizi as early as you can as it can be crowded . Booking in advance is to be recommended and it is best to phone ( you go through the options by pushing the telephone key pad - it is all in English and then you have a very brief discussion with an English speaking member of staff . The advantage is that you will get a wider availability of times to visit than you do booking online and some people according to tripadvisor don`t get their confirmation email ( TripAdvisor has a section on booking for the Uffizi which is v helpful ) . You can book up once you are in Florence for the next day if you go late in the afternoon the day before ( a couple of people did this and got early slots ) but i don`t know how many slots will be available for those going along the day before and many people will want to see the Uffizi and may not want to wait and see if they can get in and when . The last thing you want to do is to queue up on the day - people were being told it would be a 2 hour wait to get in at 10am on the Saturday we were there !!!
By Mr McKerchar on 03/11/2015
Hotel absolutely first rate - fantastic tranquil location; we were very well looked after; food was simple but good. Menorca delightfully quiet when we visited (October) but weather perfect for walking. Walks were straightforward if perhaps a trifle short. We skipped the town walks and added two other walks of our own that I would recommend
1. Santa Galdana to Saint Thomas via GR 223, returning along coastal path - just be aware that to leave Cala Trebaluger you need to use a cave passage.
2. Cala Tuqueta to Plagues de Son Saura (out & return via coastal path - we did not find the green route marked on the map but we did not spend much time looking).
By Mr Horsfall on 02/11/2015
We thought this was upper two boot level, but very enjoyable walking
By Dr Hodgson on 31/10/2015
A holiday in two parts ...the rural hills with lake, birds, flowers and superb hosts followed by clifftop walks, beaches,birds, Going in October we did have a bit of rain but this only stopped one day's walking and we were still able to fully enjoy this unspoilt part of Portugal.
By Mrs Shore on 31/10/2015
A really good trip.With a good blend of self directed walks and guided up Stromboli and Etna.
By Mr Kettle on 28/10/2015
Exceeded all expectations. Very relaxing. Party of 10 ideal size to get to know each other. Excellent introduction to Andalucia
By Mrs Jones on 27/10/2015
Can't speak too highly of Sarah - Headwater is fortunate to have someone with such high standards, thoughtfulness and warm personality.. She was very attentive and concerned about a couple on the cycling holiday,one of whom had sustained an eye injury while cycling.
Villa Lusanna was particularly good in terms of welcome, food and friendliness.
Some years ago we did the walking in the Loire valley holiday. The standard of food, accomodation and route notes were much better in the Venetian Hills holiday. .
By Mis Harper on 27/10/2015
A brilliant holiday, our guide Antonino was excellent, he looked after us very well and went out of his way to make sure we were always well looked after and very well fed. Transfers during the walk went like clockwork.
An incredibly interesting part of Italy; as it was cold and wet we all agreed to visit local caves instead of the beach and they were magnificent.
One boot was the right classification, there was some 'scrambling' over rocks and through vegetation, the rest mainly rocky/stony tracks with minor ascents and descents.
By Mis Jameson on 26/10/2015
This was a new holiday and the Guides were excellent. The walks were varied and interesting. A mix of capabilities were catered for by using two vehicles but only because our group size allowed it. The hotels were varied as were the areas. I knew of the Poussada at Tavira and have stayed in the area before, We were particularly pleased to be able to return to a favorite restaurant in Santa Luzia. Although the weather wasn't at it's finest for our holiday we completed all the walks.
The complex at Petralva was very interesting and had the best showers and hot water. However, the room was damp, others requested to be moved, this should be sorted out because the overall resort,concept and area was lovely. Our last morning's breakfast appeared to have them short handed but was fine. The bartender was knowledgeable and made our stay very enjoyable.
The Hotel at Monchique was made up of a number of buildings some older than others. Our room although old was spacious but the hot water and decor was struggling a bit. Food for the first two evenings was a set menu and not very good nor was the service. This was the first time I have had difficulty with language in the Algarve. The bartender was particularly out of his depth. The last night the food was offered at A La Carte and was much improved as was the young lady taking orders and serving ( the kitchen too was much improved). The visit to the local distillery was fantastic and although the food in the hotel could have been better we thoroughly enjoyed the holiday.
We did not receive walking notes or a detailed walk itinerary ( I assume because it was guided) but this left us never really sure of plans and routes for the next day. We were given the holiday briefing but ten days in one go was too much to take in.
This was our fifth Headwater Holiday and perhaps quality did not quite match up to others but I think with some assistance from the hotels it could easily achieve the expected level. There were nine of us on the tour and think we all enjoyed the experience.
By Mrs Stevens on 26/10/2015
This had the potential to be an outstanding holiday with excellent guides but they were let down by two of the hotels. It would have been helpful to have details of the spa treatments in advance and to book in advance as the Spa was often fully booked. It was also pretty shabby although the treatments good. More information about the area and history of the are would be a good idea too.
By Mr Jones on 26/10/2015
Good holiday and very good walking, well organised and good fun.
By Mr Wehl on 26/10/2015
Our Croatian walking holiday was a wonderful experience. The villages were picturesque and stunning in their location and ambience. The walks were through diverse terrain of natural beauty and the food was delicious. Highly enjoyable and thoroughly recommended by us both.
By Mrs Beddow on 26/10/2015
The travel arrangements were good. The information supplied for the walks and local places of interest was very good. The directions to the hotel were clear.
The hotel was in a lovely location and it was family run. It was very clean. There was no bar and no refreshment facilities in the form of a bar or restaurant available during the day, but if asked for specific items, staff would provide drinks and snacks and it was possible for guests to make their own hot drinks at any time.
The dinner menu was varied and the standard of food in the restaurant in the evening was excellent.
By Mrs Fairclough on 26/10/2015
Very enjoyable. Felt like we had seen and experienced the real Spain, not touristy and commercial. We speak no Spanish and very few people spoke English but we got by and all the meals were wonderful, trying different things. The walks were very good some more challenging than others. We did go wrong but never too badly. Not sure if the mistakes were due to vague directions or just misinterpretation of instructions (we easily go wrong in England!!)
By Ms Bevan on 26/10/2015
A busy holiday but a great introduction to Tuscany and the Cinque Terra. The mixture of sightseeing and walking was what I wanted and left me feeling I'd like to return to see more of the region in the future. We were a full group of 8 from diverse backgrounds and locations but we gelled well. Much of the success of our trip was due to our guide Elisabetta, who was wonderful throughout - from her excellent driving skills to the endless humour and patience she showed guiding us through menus and sharing her invaluable local knowledge! Our official city guides in Florence and Siena were also excellent and gave us interesting and thorough introductions to their cities.
By Mrs Jenkins on 23/10/2015
Overall an enjoyable experience, but our least favourite headwater holiday (our 5th). Why? Flights from Heathrow involved a very tight connection at Vienna which was from a different terminal and meant going through security there. Made the connection with less than 10 minutes to go before departure- very stressful! Hotels were a real mixture. Loved the Miklik hotel (fantastic staff and super room despite a few issues with a shortage of hot water for our very large bath) and Kranjska Gora - we would have happily stayed there all week. Room at the Hotel Jezero by the lake had a fantastic outlook but the shower had a cracked shower tray and no plug for the sink. Hotel Hvala - wonderful welcome and the room was huge but needs serious modernisation and new beds! Hotel Mangart - the fridge wasn't working (fixed the next day) and breakfast on the first morning was poor with disinterested member of staff. Much improved the following morning and got offered eggs and bacon (possibly by the manager). The transfers by M Tours were punctual and efficient- beware there was a strong smell of smoke in some, although none of the drivers smoked whilst we were travelling. We nearly missed the train connection as we were not told that we were travelling on a car transporter which was in the station some 25 minutes before departure time. We even asked the station master whilst the train was there... Luckily one of the men sitting in his car on the train shouted at us to get onboard realising we were with M tours This meant running about 80 metres with suitcases down the gravel track alongside the train to the one carriage where the conductor had to haul us up nearly 5 feet to get us and our luggage onboard as there was no platform!
Slovenia is lovely and the walking was of good 2 boots standard. Autumn was further advanced than in the UK and the weather was changeable so would advise going early September not at the end like we did. Considering Slovenia was very cheap, we thought the holiday was overpriced but presumably the number of transfers had a bearing on this.
By Mr Cameron on 23/10/2015
Spectacular views of the Mediterranean from the mountains above Menton and Monaco.
By Mr Moore on 23/10/2015
David and Sue are excellent hosts and guides. They have a real knowledge and enthusiasm for the area which is reflected in the walks. We had one day of rain and they quickly adapted the programme to suit the conditions. Walks were varied and excellent giving a real flavour of the area.
By Mrs Copeland on 22/10/2015
Excellent our escort Elizbetta was wonderful she made our holiday helpful witty charming
By Mrs Griffiths-pear on 21/10/2015
A good holiday with great scenery and enjoyable walks. A notable absence of birds in the Zingaro Nature Reserve (October) but the vegetation was still very green, despite the heat .
By Mr Tonner on 20/10/2015
Transfers were seamless - friendly drivers and always on time. Good variety of locations and hotels. We feel that we saw most of the Amalfi and Sorrentine peninsular because of the walks organised for us. And probably saw a lot of places normally not seen. We were a little disappointed that we were the only Headwater clients that week but it was apparently at the end of the holiday season. The weather although warm was unpredictable at times and we had one very wet day on which we had to abandon our walk halfway and catch a bus to our next hotel. The food arranged was varied and delicious. Sorrento was an ideal base from which to visit Capri and explore the historical sites of Pompeii and Herculaneum amongst others. We had an and extra couple of days at the Grand Capidimonte hotel which was in a good location to walk down to Sorrento and was the perfect place to end our holiday, it was excellent in every respect.
By Mrs Steggles on 20/10/2015
Overall we enjoyed our holiday - it was an extremely peaceful location and the service at the hotel was always excellent and friendly. We have a few suggestions for improvements, mostly on the food side. Breakfasts were a bit disappointing - few healthy options available and limited choice. The evening meals in the restaurant were of a high standard and again the service was excellent. The only slight downside from our perspective was that we thought there might have been a different fixed (market) menu every day instead of a standard restaurant menu which offered only limited daily specials (and not every day). Over the course of a week we found ourselves struggling for choice a bit and often had to repeat meals or ask the chef to omit certain ingredients (which they were happy to accommodate) to find something we liked. This is really only an issue if you are staying for a longer period or are less fond of a what was a predominantly meat-based menu.
I would also highly recommend upgrading the hire car as we had a very basic Fiat Panda with an underpowered engine which struggled on the numerous hills and hairpin bends - definitely worth considering an upgrade.
By Ms McGrath on 20/10/2015
This was an excellent holiday that was really made by the superb service from the hosts, Sue and David. Nothing was too much trouble, they worked incredibly hard to ensure the whole group had the most enjoyment out of their holiday. Their knowledge of the walks was incredible and their good humour and patience second to none. The food was fantastic and I thoroughly enjoyed the week. I walked and climbed to a level I had not reached for a number of years and felt a tremendous sense of achievement . I have already passed on details of the holiday to work colleagues.
By Mrs Moseley on 20/10/2015
Lovely area, very peaceful with enjoyable walking. Great to visit Padua on our rest day. Added on a day and night in Venice at the end of the holiday which would highly recommend.
By Ms Olson-williams on 16/10/2015
By Mr Sanderson on 16/10/2015
Most enjoyable holiday which was well organised. Hotels were just right for our requirements. Our minibus driver Nicola was superb - always on time and nothing was too much trouble.
Temperatures up to 39 degrees were a bit of a shock in mid September which meant some of the walks were very testing when there was a lack of shade.
By Mrs Compton on 16/10/2015
The Amalfi CoAst was beautiful and the walking challenging at times. There were a lot of steps on all of the walks. Our guide Lucia was extremely informative about everything and catered well with some who did struggle. Lucia was with us from breakfast all day and took the evening meal with the group.The coach drivers were very good, not fast and furious like most Italian drivers. Suggestions were given for our day off and a group of us went off to Heraculeum for the day by bus and train, a beautiful place to visit. The hotels were a very good standard with lovely views. The Bellavista had a busy road outside which was quiet at night, but the food was above standard and a wonderful choice every day. It was away from nearest village.The Hotel Garden had the best view and near to the centre of Ravello.
By Mrs Jones on 16/10/2015
It was a thoroughly enjoyable holiday. The walks were varied and beautiful, sometimes challenging, but we coped. It was especially nice to have a local guide with insider knowledge of the region. The food was authentic and delicious at the hotels, and Lucia took us to very good local delicatessens to buy sandwiches or to excellent restaurants at lunchtime. We especially enjoyed the international group of lovely people.
By Mr Elcome on 16/10/2015
Although Ta Cenc is a lovely hotel with a great location it cannot be really classified as a typical 5 star/top of the range hotel; the bedrooms/bathrooms are rather dated, there are not staff always available to help/advise. We had to search for things rather than them being provided. Hotel staff were friendly, the food particularly the breakfast buffet and in the restaurant (il Cantra) at the beach were excellent. Having stayed in a number of 5 star hotels this isn't one. However, we really enjoyed ourselves at the hotel and had no complaints.
Gozo was a lovely surprise (the lovely weather helped!) with pretty villages, friendly people and a very efficient bus service. However, overall there is too much walking on roads; we recommend that people use the buses to avoid some of this (a 15 euro pass for 12 trips was great value and we could use it on Malta) There are also additional walks we were told about including one of the best walks we did from Gharb up to the coast and then along to Marsalforn which is part of the coastal walk; there is a brochure called the Gozo coastal walk - perhaps George could have told us a bit more about where to get bus passes, other walks and local information and a bit more about the hotel. Whilst pleasant we had the impression he has done it so many times before he has become a bit stale!
On Malta the Phoenicia is a great location; it has a 5 star appearance but the breakfast buffet wasn't as tasty as Ta Cenc; the serving staff, while many of them, were not too attentive to our needs. It did not have the same friendly feel as the Ta Cenc - there was no personal feel, they were going through the motions rather than making any real effort.
If you want any clarification of the above please let me know; hopefully this 'summary' adds a bit of colour to the ratings above. Overall we all had a really great time and would recommend it to anyone but people need to know what to and what not to expect.
By Mrs Robertson on 15/10/2015
Easy to book and everything arranged well. Headwater always have interesting hotels in lovely locations. A guided holiday adds so many interesting features to the trip and no worries about getting lost !
By Ms O'Dell on 15/10/2015
I was very pleased with the help and service I received from Headwater. The holiday was very enjoyable and I would certainly recommend the Valencia walking holiday.
By Mrs Kilpatrick on 15/10/2015
This was the best walking holiday I have had in recent years. Casa Carrascal is a lovingly restored house situated in a delightful Spanish village. Each bedroom in the hotel is different giving a lovely quirky feel to the place. While there is no Wifi (no bad thing in my opinion) this is available in the very welcoming hostelery just across the road. The walks, which are accurately described as two boot, are varied so that every day you are walking different terrain but always with spectacular views. I was slightly concerned that I might not be able to do all of them but David and Sue (who are excellent leaders) keep a close eye on everyone and present alternative walks if they think you might experience difficulties. Add to that tempting menus based on local produce cooked to perfection by David and you have the makings of a great holiday. All you have to do is enjoy it all!
By Mrs Satterthwaite on 14/10/2015
Great fun. Our reps were extremely helpful. We will definitely do another walking holiday.
By Mrs Watson on 14/10/2015
Great walking with an excellent meal to come back to
By Mrs Ashcroft on 14/10/2015
Excellent in every respect
By Mr Latham on 13/10/2015
Gozo is a lovely location. We thoroughly enjoyed exploring the island and will likely visit again to see more. We'd be unlikely to stay at Hotel Ta Cenc again though ...
Hotel service was a mixed bag - front desk were ok, bar/restaurant were good, housekeeping were good.
Room was poor. Mould on the walls and a very strong smell of damp which was reported to reception but they were unable to do anything and there was no offer of an alternative room. Our clothes smelled of the damp by the end of the week as well. The kettle leaked, and was replaced. A leg fell off the bed, and was promptly repaired by staff. The room and hotel in general was tired-looking and really needs some TLC.
Food in the main hotel restaurant was ok, but we needed a change after about 3 or 4 days. Breakfasts were very good, though. Make sure you try the honey rings!! An evening meal at the Kantra restaurant was excellent, despite the stormy weather.
Charging for wifi in the rooms feels like nickel and diming the customers in the 21st century.
By Mrs Riddaway on 12/10/2015
A good holiday made especially interesting by Romina the local Rep. She is a lovely person, very helpful and very knowledgable and very willing to share her knowledge of the area. All the hotels were good and their locations very specacular . We wish we could have stayed longer in Hotel Sveti Jacob but had to return home. One night is not enough to enjoy the many attractions of this beautiful place.
By Pro Davies on 12/10/2015
The holiday was disappointing. Onward travel from Barcelona airport was so awful the thought of having to make the return journey hung over the rest of the period, such that I changed my flight and went home a day early, using bus rather than train. If you use Passeig de Graca station you need to supply the timetable - there is no way of identifying if you are catching the right train (and there's a train every 2 minutes) and it is an awful place to wait.
By Mrs Greenbank on 12/10/2015
We enjoyed our visit to a part of Burgundy that was new to us. The walking was varied, not too strenuous with good maps and mostly clear directions. The hotels and the meals were excellent. Having a Headwater rep to welcome us and be on hand if needed really made a difference.
By Mr Cunningham on 12/10/2015
I reckon a good deal of planning and research has gone into preparing this holiday. It was a perfect balance of walking, sightseeing and doing what you wanted to do. It was also flexible enough to be able to change plans on one occasion to take in an unexpected, extra trip. Tuscany is my favourite holiday destination, so it would be difficult for me not to enjoy myself, but the incomparable Elisabetta Piseddu, our guide, took my enjoyment to another level. I really enjoyed her company. Among her many accomplishments - apart form managing a disparate gang of Aussies, Yanks and a lone Brit - was to knock up a classic vinaigrette salad dressing during one of our lunches that would have added Â£10 to a UK restaurant bill. And our immaculate guides in Sienna and Florence, whose names unforgivably I haven't noted, were passionate and entertaining. Always an attractive mixture. Passionate and entertaining. What more could I want? Grazie mille, Elisabetta.
By Mr Munden on 12/10/2015
A fabulous quiet and beautiful area of Spain but within easy reach of some great cities. El Milano Real is a perfect base for the many and varied walks on offer through this unspoilt National Park with its great food and wine and accommodation. The highlight for us was a 'birding' walk with a local biologist who was just superb. The only down side was that we didn't get maximum benefit from Teresa (and Paco whom we didn't see at all) but on the other hand all their staff were excellent. Had to book our own hotel in Madrid as Headwater's was strangely booked although available through booking.com!
By Ms Melliship on 12/10/2015
Our holiday was the perfect combination of supported and independent: you do have to be prepared to sort out a lot of things for yourself, which we really like. Yet, Sarah was always available if we needed help. The itinerary was thoughtful and had great variety every day. We got a lot of satisfaction from completing all the suggested walks. Our rest days were extremely busy days as there is lots to do in the region - we enjoyed the chance to have these days to explore and do something different.
By Mrs MacLeod on 09/10/2015
Excellent holiday; very interesting area of Spain to visit. The walks were varied with spectacular scenery. The hotel was well located and there was often something going on in the town square in the evening. Hotel staff friendly and helpful and the food was very good. I know the Spanish eat late but the 8.30pm evening meal was the only downside particularly when we wanted to have an early breakfast so we could start walking before it got too hot. Since Headwater clients have their own menu maybe an earlier sitting could be considered.
By Mrs Williams on 08/10/2015
We had a wonderful stay in Hotel Acquaviva. The location is beautiful and the hotel is within reasonable walking distance of the nearest village, Montemerano, as well as the thermal springs and village at Saturnia. There are many other ancient villages and historical sites within 1 to 1.5 hours drive, along winding but un-busy roads. The coast is well worth a visit, as is the truly beautiful city of Orvieto. Our holiday was a wonderful introduction to the beauty of Southern Tuscany.
By Mrs Donnison on 08/10/2015
The team at the hotel couldn't do enough to help. A decent range of walks nothing too strenuous but just right in the unseasonably high temperatures.
Cordoba was a stunning place to visit so would strongly recommend this on the free day. We enjoyed having the extra days in Granada as a counterfoil to the tranquility of Zuheros.
By Mr Stather on 08/10/2015
1. We felt that the Quinta do Furao hotel was ahead of the others because the staff were genuinely helpful / friendly, the restaurant served excellent locally grown food and typically Madeiran cuisine.
2. One flaw in the route notes was on Day 6 - the 2nd line on the 2nd Paragraph on page 22 - starts with 'At the T-junction of paths, turn right.....' We think it should say 'turn left!' Another (more minor) point is on Page 16 (last but one paragraph) mentioning the Tofa Mini Mercato - which we didn't find but suspect that the name has changed (they were in the process of re-vamping the shop with another name and coloured purple.
3. I would especially like to express my thanks to Donna Webber for her close attention to detail and patience when exploring the flight / accommodation options that made our holiday enjoyable during the period we had available. And also for Emma Glasgow for making exceptional steps in a very tight timescale to ensure that we received the route notes / maps etc through the post that were essential to our holiday. Thank you both
By Mr Clark on 08/10/2015
We greatly enjoyed our holiday and got to experience a wonderful part of Sicily, including the beautiful Marettimo Island. The only problem we encountered was that for the first 4 days there was a strong Sirocco wind which meant that the Zingaro reserve was closed, so that we couldn't do the suggested walk on our first day. It would have been nice to have had an alternative offered to us either by your local agent or the hotel. We were also worried what would happen if the ferry back from Marettimo was cancelled (we weren't given any info on this, yet it seems to be a common occurrence) - but in the event this wasn't needed.
By Mrs Harris on 08/10/2015
Our walking holiday on the Amalfi coast was wonderful. Our guide Luigi knew the area incredibly well and his knowledge and expertise was central to our enjoyment of every walk. He paced the walks well and there was always enough time to enjoy lunch or a coffee on the way! The 2 hotels had wonderful views and the food each night was excellent as was the company in the group. Overall it was a a great way to see the area and very relaxing as everything was so well organised. We would certainly choose a similar holiday again.
By Mr Dentith on 06/10/2015
THIS PARTICULAR HOLIDAY ,THANKS TO THE HOTEL AND THE WEATHER WAS ONE OF THE BEST HOLIDAYS WE HAVE HAD WITH HEADWATER.
THE WALKING IN PARTICULAR WAS SUFFICIENTLY CHALLENGING AND ADAPTABLE . SPECTACULAR VIEWS .
THE AREA ITSELF WAS VERY INTERESTING, FROM ALL PERSPECTIVES.
GOOD NOTES AND GOOD MAPS.
By Mrs Griffiths on 06/10/2015
A delightful area, away from the usual tourist spots. An attractive, friendly hotel and village. Varied walks with lovely long-distance views. Care needed on the stony tracks and paths after a prolonged period of dry weather.
By Ms Assheton on 06/10/2015
This was my first holiday with Headwater and I really enjoyed it. It was well organised, the accommodation and food was very good and our guide was really good, helpful and very knowledgeable.
By Mrs Heard on 06/10/2015
Wonderful,all walks easy instructions to follow with small useful details personally put in buy Lucy the Rep who was full of good and helpful advice. Locations all good. All hotel staff spoke good English which really helped as we do not speak a word of Portuguese. Food good. All transfers spot on nice friendly drivers who gave local history as we traveled. Although a walking holiday found it very relaxing as we walked at our own pase and all the walks different so plenty of scenery to stop and take in. This was our 1st walking holiday and regard it as a total success exstreamly happy with Headwater and would book with them again.
By Mr Hurst on 06/10/2015
The walking exactly as described in the itinerary. For the intrepid, on the CaldeirÃ£o Verde Levada walk it is worth exploring beyond CaldeirÃ£o Verde towards CaldeirÃ£o do Inferno. The first 1.3k is easy, then their is an ambiguous option of continuing along levada or climbing steeply on well maintained steps signposted 'CaldeirÃ£o do Inferno 0.8km'. We chose the latter. The step take you up to a much higher level levada and a maze of tunnels and bits of old railway track. There is a yellow and red way marker here that seems to indicate this is the official route. Unfortunately we didn't have time to explore further.
On day 5 we would highly recommend the SÃ£o LourenÃ§o walk - but do go early before it gets busy.
On days where transfers are provided, it is worth verifying that the driver knows where he should be taking you. On the CaldeirÃ£o Verde Levada day we were half way to Funchal before we realised the driver had mistaken our destination.
Quinta da Bella Vista is not a 5 star hotel. It has an air of faded luxury, but they need to focus on the basics like cleanliness and service to earn their 5 stars. The bedroom wing needs a freshen-up - e.g. the faded / stained carpets replaced. The 5 course meal and service in the half-board restaurant was ok, but didn't really live up to expectations. The 'production line' catering was obvious and service perfunctory. Having said that, there are some interesting public areas - the pool / bar, old house and gardens. Having after-dinner drinks and coffee by the pool with views over Funchal was memorable.
The Quinta do Furao and Serra Golf were fine hotels in their different ways.
By Mr Allan on 06/10/2015
We had an excellent holiday in Slovenia. We loved the countryside and enjoyed all the walks; the WW1 sites added a further interest. We particularly enjoyed our stays at the Miklic and Jezero hotels. We extended our holiday by 2 nights at Lake Bohinj, which is beautiful and had several walks to add, and a further 2 in Ljubljana and could recommend that as an option.
By Ms Duncan on 06/10/2015
By Rev Pearson on 06/10/2015
A lovely way to get to know a charming island, in a luxurious hotel. Gozo is easy to navigate around and the paths have been upgraded recently. A very enjoyable and relaxing holiday.
By Mr Bell on 06/10/2015
Lovely hotel on the beautiful island of Gozo. Natives very friendly!
By Mrs Guthrie on 06/10/2015
Apart from the rail debacle, the content of the holiday was stunning. The nature of the medieval villages was quite breathtaking and more reminiscent of Walt Disney cartoons or even pantomime scenery. The vineyard walks were very enjoyable, as were the visits we made to the wineries! In addition the Riquewier 'Council' offer conducted vineyard walking tours, together with wine cellar visits every Friday throughout the summer until harvest time in September WITHOUT CHARGE!! (BUT possibly only in French and/or English). Another Vineyard 'special' (which I don't think you are aware of) is the 'Spirit of the Vines' a line of seven groups of wooden statues representing a modern interpretation of mankind's integration with the vines over the centuries. This is a surreal eye-catcher, not to be missed and is just outside the village of Bergheim. Best to get directions from the local Tourist Office.
By Mrs Bathe on 05/10/2015
This holiday provides a stress-free camino experience for those who either do not wish to or cannot carry a full back pack. Accommodation and meals are of a significantly higher standard than is available in the hostels and dormitories along the route. As well as completing the 100km required for the compostela, it combines some interesting earlier sections of the camino as a bonus. The guided tour of Leon provides an excellent introduction to the camino combined with the visit to the impressive Cathedral and other historic buildings. It is well worth extending the holiday to spend two nights in both Leon and Santiago de Compostela.
By Mrs Gatward on 01/10/2015
Montenegro was graded one and a half boots - I think two boots would be more accurate as some of the walks were more challenging that those in the holidays I had recently with Headwater on the Amalfi coast and in the south of France. Having said that, the country is very beautiful and unspoilt and although some of the bus rides from Perast were long (over two hours) the countryside was so interesting I didn't mind at all - despite the hairpin bends!
By Mrs McMillan on 30/09/2015
This was our first holiday with Headwater and we were very impressed. It was a good balance between walking and relaxation. The programme was put together very well: no walking on the first day, a gentle first walk the following day and then the longest walk mid-holiday. By the time we tackled the mountain walk, we were feeling fitter and more able to take on the challenges. It was good to relax by the sea for the last two nights and we enjoyed the coastal walk. It was a great way to discover a new area and we really enjoyed the beautiful countryside in Istria.
The hotels were very good and the food was excellent.
We would like to single out Romina for particular attention, she was absolutely delightful, intelligent, responsive and very caring, she did a marvellous job.
Thank you Headwater, we are very keen to use you again in the future.
By Mr Creswell on 30/09/2015
Wonderful scenery, good friendly hotels, tough walks but worth it! Mosquitoes, especially the new 'tiger mosquitoes' are a real problem it would seem even in September so take lots of insect repellent and a spray to do your room before bedtime. I covered my legs and sprayed my arms for walking when I realised this and that did the trick!
By Mrs Hickling on 30/09/2015
Lovely village and some good walking. The vultures were impressive. Maybe more attractive in spring when the flowers are out. All the trvel arrangements worked flawlessly. The food at the hotel was very variable and a little disappointing at times. The walking was all in quite a small area and there was some repetition of sections. But overall it was a very enjoyable trip. Staying in a single location is definitely more relaxing than moving on every day. The bat cave in Zuheros was an amazing place, and a visit to Granada was definitely worthwhile. We were lucky too that our visit coincided with the cheese festival in the village
By Mr Swetman on 30/09/2015
We thought the Xander Hotel was OK but not brilliant, rooms were quite hot at night with no air conditioning so didn't always sleep that well. Most staff helpful. We had one very wet day and there was no drying facilities which we would have thought would be available for a walking holiday. We did think that the 1 & 2 boot walks were a bit tame compared to what we usually look for, we did have a much more challenging week with Exodus (appreciate you are part of the same group) the following week in the Dolomites.
In summary, a good week but not an excellent one.
Dear Mr Swetman,
Thank you for taking the time to complete your post-holiday feedback, we were pleased to read you had a good holiday in Austria. We were however surprised to read of your disappointment with the Hotel Xander. Ordinarily, this hotel receives good feedback from our customers. However we do realise we cannot afford to let our high standards of service and accommodation slip, so have discussed your feedback with the hotelier; they advised that due to the hotels alpine location the temperatures tend to be milder during the summer months therefore air-conditioning or fans are not often required. It appears from your feedback that it was unseasonable warm when you travelled, we are sorry this caused you problems sleeping. The hotelier has also advised that whilst they do not have a dedicated drying room, had they been aware you required this service, they would have been happy to assist you. Please be assured that when we prepare our brochures, web pages and regional booklets, we do endeavour to highlight all of the services and facilities available at each of our hotels as this allows our customers to make an informed decision as to whether the holiday and facilities are suitable. We also have a robust ratings system in place and feel the walks on this holiday are in line with our other 1& 2 boot walks, however, the beauty of these walks are that you get to choose how easy or difficult you want to make the day as we offer flexible options each day.
In closing, we would like to thank you for choosing to travel with Headwater and look forward to welcoming you on another of our holidays in the future.
Headwater Customer Service team
By Mrs Dimond on 30/09/2015
A wonderful opportunity to have a 'safe adventure!'. Euganian Hills are a beautiful, unspoilt area to explore, the vineyards and olive groves were a delight, and the views amazing.
By Mr Horstead on 29/09/2015
Stunning scenery, well chosen itinerary and hotels, knowledgeable and helpful guides. A busy programme.
By Mrs Reeves on 29/09/2015
An excellent holiday in every way. The food and wines were amazing and it was a most interesting region to explore.
By Mr Jamieson on 29/09/2015
Well-chosen walks in a scenic area with classic limestone features. Can be rocky and stony underfoot in places, but all walks within Grade 2 definition. Arrangements at Hotel Zuhayra are excellent; Antonio was always helpful and the staff went out of their way to provide good, friendly service.
By Mr Taylor on 29/09/2015
From the first contact with Headwater until we left our Hotel the service was excellent. The Hotel was small, comfortable and the staff very friendly. The walking notes were fantastic, and the walks took in some most wonderful scenery. Cannot fault the holiday at all. Thank you.
By Mr Asteriades on 29/09/2015
We have been on a large number of self-guided Headwater walking holidays. This was in many ways the best in terms of scenery and walking. For those who suffer from vertigo it does have a few 'moments' but you can invariably negotiate around these.
By Mr Tucker on 29/09/2015
Overall holiday was very enjoyable and notes were excellent. Quality of food at Hotel Alpenruh was fantastic.
On slightly negative side - we found out that Hotel Baeren had fully booked for a conference and we were put in a room which was off the first floor function room. This was not of the same quality as first room and was noisy with staff clearing later away later following function downstairs. Seemed like we were the easy option to relocate?
Food at Hotel Alte Post was very basic and not of the same quality as other hotels.
By Mrs Potts on 29/09/2015
Excellent walking , wonderful food and welcoming host
By Mr Cross on 29/09/2015
A super holiday - no faults found!
Only comment is that 'two boots' did not quite fit our perception, compared with other Headwater 'two boots' holidays that we have taken. We would call this holiday 'two and a half boots'. Not because of distances but because of combination of gradients/ascents, narrow paths with steep drops, and much rough and rocky terrain which demands continuous concentration. Not a holiday for anyone suffering from vertigo.
By Mrs Houghton on 29/09/2015
Very well organised from start to finish
By Mr King on 29/09/2015
Very good well balanced trip
By Mr Gagnon on 29/09/2015
This holiday was superb. The scenery was unspoilt mountainous terrain and pastoral along the river valleys. Well away from tourist areas. A good variety of walks ranging from easy to quite challenging, with very accurate walking notes. We did Rio Tormes, Laguna Grande, Villages of the South to name a few. Saw 45+ species of birds. Weather in September was cool at night but got into low twenties in the afternoons. Typically 7 degrees warmer on the south side of the Sierras. We took the ferry from Portsmouth to Santander and drove down - very pleasant. The hotel was great and Teresa was a wonderful hostess.
By Mr Smith on 29/09/2015
A fascinating area of Spain with varied landscapes from rugged mountains, to terraced hillsides with vineyards and fruit trees, gently flowing streams, Pine woods and open flat plains with Evergreen Oaks. Also abundant wildlife with dozens of bird species, wild mountain goats, Black cattle, and horses. Ancient walled cities and quaint villages. All within two hours of Madrid.
By Mr Walker on 29/09/2015
Superb - staff & food at Hotel unsurpassable. Italian Maps not up to OS Standard (no surprise there!). You should have noted the new (2014) skilift available to take walkers down from Klammbachhutte (or a 20 min walk from Klammbachhutte) saving 4km of descent out of 5.6km.
Mountain Hut food was way higher in standard than we expected
By Dr Emerson on 29/09/2015
Headwater Holidays always provide excellent care and services, and value for money vacaions is well chosen resorts and hotels. The only thing left to chance is the weather.
By Mr Prior on 25/09/2015
The Hotel Conte in Perast, its staff and its service were excellent and we thoroughly enjoyed being there, much more so than at the hotel in the mountains. What a pity that there are not more local walks in that lovely coastal area; although the boat trip in Kotor Bay was most enjoyable. The walks in the mountains (Durmitor NP, Tara River Canyon and Lovcen NP) have spectacular scenery but are somewhat dependent on fine weather for full enjoyment which, unfortunately, was not always the case for us - disappointing! Overall, though, a good holiday.
By Mr Murison on 25/09/2015
The undiscovered Tuscany walks were very enjoyable and the Locanda Senio in Palazzuolo was superb with a wonderful atmosphere created by Ercole and superb food created by Roberta. We'd love to return!
By Mr Bowie on 25/09/2015
Excellent with wide range of walks accurately described and graded. Very good hotel with delicious food and very helpful staff.
By Mr Black on 24/09/2015
well organised travel. route descriptions were accurate and easy to follow. beautiful scenery and well away from the crowds
By Mr Patten on 24/09/2015
Good value and well thought out
By Mrs Johnson on 23/09/2015
Really enjoyable week with everything thought of and attention to detail. Excellent route notes.
By Ms Butterworth on 23/09/2015
Excellent, wonderful area and wildlife. Archaeology and geology easy to see and museums excellent. We hope to go agin to see the spring flowers.
By Mrs Everson-davis on 23/09/2015
Challenging and varied walking in spectacular surroundings, with the additional bonus of a comfortable and friendly hotel base providing excellent cuisine.
By Ms Kyle on 23/09/2015
Well organised with brilliant walking notes we were really pleased with all aspects of our trip and would definitely consider booking another holiday with you again. Thanks
By Mr Knowles on 23/09/2015
Very well planned and organised. We made a change to our itinerary which Headwater took in their stride. Very impressed with the hotels which were exactly to our taste, not too posh for walkers!
By Mrs Eidahl on 23/09/2015
Sue and David have an excellent concept. Have never met anyone so devoted to their customers as themselves. We could have eaten out on the evening we were at Valencia to give them an evening off. They were our chauffeurs our cooks, our guides, and entertained us too. Marvelous cooks, but we would have been just as happy with a choice of fewer alternatives of each course. I would return again.
The walking on the Vistas of Valencia was really, really stunning. What can beat that??
By Ms Nicolson on 23/09/2015
Having enjoyed many Headwater Holidays, this one surpassed expectations - which were high to begin with! David and Sue could not have been more helpful and sociable. Casa Carascal is a lovely base and the food exceptional. I learned more on this holiday than on any other - from local history, butterflies, birds and of course, David's jokes! Both David and Sue shared tips on walking properly on the different surfaces - their attention to health and safety for everyone was to be commended. The group gelled very well - that was a real bonus. New friends have been made. All in all, Headwater have a real winner with this holiday and I would not hesitate to recommend it.
By Mrs Campling on 23/09/2015
Headwater take the pressure of organising your holiday off you and have never disappointed us in their attention to detail.
By Mrs Hill on 23/09/2015
Booking straightforward. Transfer to and from Malaga airport efficient. Great welcome at the Finca. Excellent food including local dishes. Food and wine from local source. The Finca is located in spectacular countryside enabling walks to be varied. Our guide Nick supplied us with information of the area-the history and customs of the local people, the fruit production on the hillsides-avocados, olives, grapes etc.
By Mr Wilkinson on 23/09/2015
An excellent holiday.
Why [in no particular order]
wonderful scenery and excellent walking routes
superb group of walkers - we all got on well together, all of us at a similar standard.
great accommodation with 2 very welcoming hosts and their staff
excellent meals at all times - at the Finca and in the villages
a very knowledgeable guide
well organised transport throughout the holiday
By Mrs Charlett on 22/09/2015
Well planned holidays which offer something different to the traveller who wants to experience the country in more detail.
By Mr Masters on 22/09/2015
Beautiful area with well chosen hotels that have excellent cuisine and wines. The Italian signposting system for footpaths is not consistently good, so walkers need to be alert.
By Mr Banham on 22/09/2015
We thoroughly enjoyed our holiday, albeit the weather was a little disappointing. The accommodation was excellent, and the food outstanding. We did not feel that the walking route instructions were as clear or as accurate as those on our 2 previous holidays with Headwater, but no harm done! Would definitely recommend to like minded friends.
By Mr Christy on 22/09/2015
A really excellent week - well organised and planned, allowing us to concentrate on the splendid walks. I hadn't been on an organised walking holiday before, but I will certainly try some more of these trips in future, since they allow you to get to places that you might not try on your own.
By Ms Jensen on 22/09/2015
Vistas of Valencia is one of the best walking holidays we have done with Headwater. Sue and Dave, our wonderful hosts just make everything work and nothing is too much trouble. The accommodation, food and walks are all excellent. Just a brilliant holiday.
By Mr Campion on 22/09/2015
everyone has their own preferences and interests and what we liked might not appeal to others, so decide what is important to you and investigate whether that is part of the holiday you are looking at.
By Mrs Tremayne-smith on 22/09/2015
It was the first time for us with Headwater so we were slightly apprehensive but everything was excellent but mostly the choice of hotel. We are now looking forward to our next Headwater holiday to Gozo which is already booked.
By Mrs Gray on 22/09/2015
A wonderful holiday from start to finish, the accommodation surpassed our expectations and the food was some of the best we have had, especially in the Finca. The air of calm around the place made us relax from the first day, thanks to Sue, Gorden and the rest of their lovely staff. The walks were well led by Nick who was very knowledgeable and made the point of talking to everyone in the group and making sure all were OK as some days it was very hot. Would recommend Headwater to friends without any hesitation, thank you.
By Mr Unsworth on 21/09/2015
A good holiday we both enjoyed. The hotels were in great locations, most with fantastic balcony views. Transfer between hotels was prompt in clean modern vehicles. The walks came with good route plans, occasional misleading directions, but no great dramas. Went through some fantastic small villages and great views, especially the walk of the gods.
By Ms Winch on 21/09/2015
Lovely holiday with very welcoming local people
By Mr Sadler on 21/09/2015
The representatives Katie and Jim made the holiday truly wonderful. They were extremely helpful with nothing too much trouble.
By Mrs Wakefield on 21/09/2015
Wonderful variety of walks and scenery with comfortable hotels and good food.
By Mr McGregor on 21/09/2015
Beautiful area but let down by inattention to detail.
Disappointing largely for small but cumulative reasons.
By Mr Jones on 21/09/2015
Good walking in a stunningly beautiful Country though the geography meant some long drives to access them.
Hotel Zabljak though looked good, once experienced felt cheap....bathroom fitments all loose, no plug in a tiny washbasin, shower that flooded the bathroom, awful food, undrinkable coffee! Not up to what we believe are Headwater standards.
Hotel Conte stunning location very good food until last evening when our group played second fiddle to a wedding party. By the time we were offered dessert, very late, there was only ice cream on offer.
Dubrovnik Palace Hotel fabulous a brilliant way to end a good holiday.
By Mr Ward on 21/09/2015
The holiday provides plenty of views of this country of contrasts during walks and (longer than expected) minibus transfers. Our local guide Olivera helped to explain much: from tourism on the crowded coasts to the many deserted buildings. Zabljak area provides mountain walks and scenery, so take warm layers as air can be cool if sun goes in (the hotel looks good, but only rates 2*). The village of Perast is a gem and fairly quiet in September, luckily 20mins drive from busy Kotor where the ocean liners stop. Hotel Conte really is 4*, with super food. All walks can be rugged from 1 to 2 boot (sturdy shoes and poles useful even on town walls of Kotor), and sometimes views hidden by low (wet) clouds (so thanks to our safe drivers). Not much evidence of wild life as we missed migration season.
Dear Mr Ward, Thank you for taking the time to complete your post-holiday questionnaire following your holiday to Montenegro, Please be assured that all of the feedback we receive whether complimentary or critical is valuable in helping us to continue to improve and develop our holidays for the future and is well received.
We were pleased to read you had and enjoyable holiday overall, taking in the contrasts this area has to offer. Since receiving your feedback and as we continue to improve and develop our holidays for the future, we have made some changes to this holiday for the 2016 season. Firstly, we have changed the hotel in Zabljak to a 4 star located in the heart town, we have also increased the rating to a 2-boot holiday; we hope you will agree that these changes will help enhance an already interesting and enjoyable holiday.
In closing, we would like to thank you for travelling with us this summer and look forward to welcoming you on another of our holidays in the future.
Headwater Customer Service team
By Mr Fisher on 21/09/2015
You enabled us to visit a part of Sicily we could not have done on our own. The area was beautiful, the walks good and we enjoyed the company of fellow travellers. Thank you
By Ms Best on 21/09/2015
The trip was very enjoyable, and was made more so because of out great guide. Luigi was helpful, knowledgable, well informed, and good company. The walking was interesting and varied, and, although the group had a range of abilities, it worked out well. It would be good to have some free time at Pompeii - I heard this mentioned by several people in the group. The food in the 2 hotels varied in that the evening meals in Ravello were excellent, but the breakfasts weren't great. The staff there were very helpful. The breakfasts at Massa Lubrense were really good, but the evening meals weren't good, and were sometimes almost inedible because they were so salty. Some of the staff were very unhelpful also.
By Mr Harrison on 21/09/2015
Undiscovered Tuscany, was as it says, undiscovered and unspoilt. The walks each day showed a different aspect of the local hills and valleys of this region. The food and wine were unbeatable. The hospitality of the hotelier Ercole and staff was excellent.
By Mrs Daniels on 21/09/2015
This was such a very well organised package holiday that we felt that we were independant travellers, but with the safety net of a rep, if required. We managed the pace, stops and route ourselves and had a truly excellent break.
By Mrs McInnes on 21/09/2015
This is my 10 th Headwater holiday,this time I convinced three friends to walk the Camino de Santiago with Headwater.
Our group of four were very pleased with Headwater and are looking at more holidays with them.
By Mrs Broad on 21/09/2015
Menorca is a lovely island, incredibly pretty and very easy to get around. The Morvedra Nou hotel is in a perfect setting if you want peace and quiet. The gardens and pool area are so relaxing, the bird song is the only thing you'll hear! Unfortunately, we were unable to upgrade at the time of booking, to one of the larger rooms, and although our room was spotlessly clean and had a sunny patio, we did find it on the small side. Not a big deal as we were out walking most days. The walks were excellent, sometimes really off the beaten track, great wildlife and fabulous scenery, quite a few 'wow' moments as we came round a headland or walked through the gorge to the caves. Our only gripe, was the food. Breakfast was fine, plenty of choice but dinner was very hit and miss. There was no comparison to the food photos on the hotel website, and the portion sizes and combinations were very strange. Sometimes the starters were far too big, and the main course would be just a large piece of meat/fish with one small potato if you were lucky (no veg). There was only one evening out of ten, that we both enjoyed the whole meal, which was so disappointing. Honestly, neither of us are fussy eaters, but we have never left so much food on our plates, and not once did anyone ask us about it.
By Mr Lawrence on 18/09/2015
Relaxing yet active walking holiday - lovely locations and good back up if needed
By Mrs Price on 18/09/2015
This was one of our very best Headwater holidays. We liked the mix of walks and sight-seeing. We felt very well looked after.
By Mr Knight on 18/09/2015
Wonderful range of walks. Alberto was the best guide we have ever encountered in our many walking holidays. His knowledge of the history, geology, flora and fauna of Sardinia was extremely wide and very well presented. He was very kind, friendly, efficient, sensitive to our needs and flexible in adapting the itinerary to best meet the weather conditions. We cannot praise him too highly.
By Mr Graham on 18/09/2015
This was a really good holiday, excellent in all respects except that the walking notes, generally of high standard, let us down badly at one point. We explained to Lin where this was and hopefully this will be sorted out
Thank you for taking the time to pass along your comments, it is wonderful to know that you had such a lovely holiday. Your explanation of where the notes went wrong was indeed passed along and, as we always try to do, your suggestions were taken into account in order to improve the experience for future customers. Once again many thanks from your team at Headwater.
By Mrs Allen on 18/09/2015
A selection of lovely, varied walks amid beautiful mountain scenery in an unspoilt area. Slovenia also has a fascinating if somewhat turbulent history and the route notes (and rest day booklet suggestions) included historical references which added to our enjoyment of the walks and area. If you enjoy turquoise rivers, watching rafting/kayaking/canoeing/fishing on them; are not worried by suspension bridges; like birdsong, butterflies and wildflowers (even in August) we think you would enjoy this holiday. High quality regional 'slow food' ( i.e.not processed) was delicious. The Slovenian people we met were welcoming, friendly and helpful. This was our eighth holiday with Headwater and we felt that the walking level was consistent with other two boot holidays we have taken with you.
By Mr Hunter on 18/09/2015
Disappointed with the hiking trails in that there wasn't sufficient variety of environment and experience ( too much forest trail and tarmac)
Routes of reasonable length, would have preferred higher altitude experience . One route had an indistinct and hazardous section leading up to the road into Kobarid. This path needs repair and clearance ( potential for serious accident).
M tours staff excellent.
By Mrs Beard on 18/09/2015
Excellent experience - very well organised and delivered. All the walking notes were accurate and easy to follow. The hotel is ideally located to access a wide range of excellent and beautiful walks
By Mis Smith on 17/09/2015
This was our first Headwater walking holiday, and it has definitely lived up to our expectations. We thoroughly enjoyed the mixture of walks, as well as the cuisine and rest day activities. Jim and Katie are excellent reps, and definitely contributed to our memorable experience. Many thanks!
By Ms Friswell on 17/09/2015
Had a great holiday overall with good food and interesting walks. Loved the visit to Pompeii. Very much enoyed our stay at the first hotel, although found the second one too noisy as our bedroom was on the ground floor and had a busy road directly in front of the hotel. My experience with a guide (my first holiday with Headwater was self guided) was excellent. Luigi was full of really interesting information about an area he clearly loves. He was helpful, considerate and with a great sense of humour. He made every walk into something special and cant recommend him highly enough.
By Mrs Hollis on 16/09/2015
An excellent week in Sardinia. Our guide, Alberta was responsible for making the holiday so memorable with his fantastic knowledge of the history, geology, plants and animals of this beautiful island. He has a lovely manner and was greatly liked by the group. I was disappointed initially that the group was so small, being only five but we all got on well so it became a luxury with plenty of space in the vehicle and a very personal service. The boat trip on our free day was exciting and showed us the magnificent coastline and caves.
By Mr Howell on 16/09/2015
Perfect holiday. Beautiful countryside, great walks and the pools at the end of every walk were a real treat. Also there was the perfect mix of culture and countryside.
All the hotels were very good, the walks varied. Headwater holidays take the stress out of the holiday, once you have booked, all you need to do is turn up,
relax and enjoy.
We wanted to attend our son's wedding at the beginning of our holiday, in the area, and Headwater made it possible to combine the wedding, the walking and some extra nights in Pisa!
The staff at the office give you an excellent service!
By Mrs Smyth on 15/09/2015
Alberto - our guide was fantastic - knowledgeable - kind - patient - fun - punctual - and always smiling ! The highlight of our trip. Not to mention his delicious picnics !
By Mr Hodgetts on 15/09/2015
Walking in the Alentejo (Costa Vicentina) provided the contrast between Fabulous Frank's creation of paradise in the interior - 4 miles off the nearest tarmac road - and the most stunning cliff top walking I have ever done. The latter is definitely not for the vertiginous but if you're OK with sheer drops on one side the views are fantastic. The walking on the coast, on the Rota Vicentina sometimes felt like a mini-Sahara as some parts are through deep soft sand but we came back fitter with thighs that can shell brazil nuts!
The walking in the inland section was delightful through cork oak and eucalyptus forests - hardly saw a soul all day - and the lake swimming at the Quinta was heaven at the end of a hot days plodding.
By Mr Whitehurst on 15/09/2015
Great opportunity to visit famous sites in UK within a structured organised and well supported walk
By Mis Davis on 15/09/2015
Brilliant all we wanted
By Dr Gompertz on 15/09/2015
A great holiday.. enjoyable as other HW holidays we have had!.
A little too hot...perhaps we should have waited for 2 weeks later in September.
By Mrs Harris on 15/09/2015
We usually travel independently but found that Headwater offered a hotel package more cheaply than we could buy ourselves and there was the additional benefit of the route notes which were excellent. My husband is the navigator of our team, but having tried Headwater, if I ever needed to travel on my own, I would be confident about using their notes and routes which were exceptional. We went to the Dolomites and had superb weather which made for a stunning holiday with plenty of walks to choose from. I would certainly use Headwater again.
By Mr Blunt on 14/09/2015
Lovely locations. There is so much choice of what to do on your spare days.
Although the walks are not too strenuous you do need to have enough food and water with you as there are few places on route where you can stock-up.
Do take your time following route instructions as markers are not always immediately obvious and can become difficult to see or disappear entirely.
By Mrs Carrington-bro on 14/09/2015
This was our second holiday with Headwater and again we had an excellent holiday. It was very well organised and the walking notes were easy to follow. The holiday certainly lived up to its name of being a gastrnomic walking tour - the food was delicious throughout and all four hotels were very friendly.
The walking was pleasant but suffered a litlte in comparison to our first hoiday with Headwater (Umbria) as the Dordogne is a busier area than Umbria.
Our top tip would be to visit Le font de Gaume when staying in Les Eyzies - there are a limited number of tickets issued each day and 52 of these go on sale each morning at 9.30am. The receptionist at the hotel suggested we shoud be there by 7.30am, as September isn't peak season and as she predicted we weren't the first, we joined the very orderly queque as nos 11 and 12; it was a magical experience seeing original paintings that are 14,000 years old.
We came home feeling very relaxed and ready to book another Headwater holiday.
By Ms Griffin on 14/09/2015
September is a poor choice for a walking holiday on Gozo. The interior is typically very hot and humid and the landscape very dry and baron. There are few trees on the island and the sun beats down on you all day. The coast is lovely and there was, at times, a small breeze, but most of the suggested walking routes are not coastal. We were told by locals that the landscape is lovely and green, with lots of wildflowers, around May,and the temperatures more suitable for walking. Ta Cenc is a comfortable hotel but more like a -4 star hotel, rather than a 5 star.
By Mrs Tait on 14/09/2015
Excellent except for Marco Polo, slightly long transfer. The area was beautiful walking very good for all abilities.
By Mrs McDonagh on 10/09/2015
difficult to fault,made by extreme helpfulness from local agent,Liberata
By Mrs Wright on 10/09/2015
Gererally good. Your suggested walks tended to go through forest paths too much for our personal liking. We prefer to be about the tree line walking on the tops of the hills, with the ability to view the surrounding area all the time going down to any villages that we may see on the way. We found that too much time was spent following forest trails with only the occasional view. Your notes were helpful and we followed two of them, the Frenchman's walk and the Day One walk but after that we did our own. For your interest we had an excellent walk, covering over 30 miles, when we reached Sedam Alm at approximately 1,666 metres. We deviated along the way and made 3 stops for refreshments but it including all that it took us about 9 hours. It would take less without deviations! Interestingly some of the gusthof stops had a 'stamping' system whereby walkers could get a card stamped along the way. Much like the pilgrim paths. You may like to look into this? The hotel was good but the food was really only average. The hotel room, which we had upgraded to was very good and I would recommend an upgrade to anyone. We didn't participate in the pool/spa facilities as we were always too late back from our walks, so really we were paying for something that we couldn't use. We found an excellent restaurant in Weidach were we had two evening meals, as we were fed up with the hotel food. Bus service good. Chair lifts good. Manager and David (waiter) had good attitude and were extremely helpful. I hope this all helpful for you
By Mr Browett on 09/09/2015
Fantastic walks, fantastic guide, fantastic area, can't wait to go again
By Dr Hodgson on 09/09/2015
A really lovely holiday: excellent walking, and a chance to enjoy the special culture of the area.
By Mr Varley on 09/09/2015
The Park Bellevue hotel was an excellent walking and cycling base in terms of its location, the options available and the standard and service of the hotel and its team. The local bus and rail transport and connections were frequent and very reliable and the provided Mobil card was fully utilised. The walks suggested in the holiday pack provided ample options for all abilities and the enclosed maps coupled with the standard of signing in the Dolomites showed there was much more to try if needed. A great holiday, helped by wall to wall sunshine for the first 4 days!
By Mr Fraser on 08/09/2015
Excellent holiday; fantastic hotel - which would it seems would be hard to book into directly (unless doing so a couple of years ahead). Used Headwater 3 times now which I would not have done if I did not regard them as a good company.
By Mrs Bush on 07/09/2015
We loved this walk. Accommodation on the whole was as good as it could be given the isolated nature of some places. We were particularly impressed with the helpfulness of staff at Headwater when BA cancelled our outward flight the evening before our journey so we didn't miss any of our holiday. The arrangements went very smoothly. The weather in mid July was very hot-unusually so according to locals- so if you suffer from the heat, earlier or later might be better!
By Ms Read on 04/09/2015
Really enjoyed the location, and the food etc at Locando Senio.
We very much appreciated the catering for our strict vegetarian diet. They took it very seriously and offered a good range of veggie food.
Walking notes were good, and it was a pleasure to relax into the whole few days of walking with confidence in the notes.
Liked hotel touring very much. Clean and very central to Bologna. Helpful staff.
By Ms Hancock on 03/09/2015
A great holiday with fantastic walk suggestions that we used in conjunction with the map to explore the area.
By Mr Collins on 03/09/2015
Dolomites and Venice were spectacular
By Ms Savage on 01/09/2015
Excellent hotel, food and location.
By Mrs Hine on 01/09/2015
A good holiday. The weather was not kind to us, but the hotels were very helpful about this, offering drying room services. The notes were very helpful. Accuracy was a problem in only one area where substantial redevelopment work was being done on the tracks. The fact we had a good map (supplied by Headwater) with us, meant this was not a major issue. One of the hoteliers summed up the area as being good for cows and cheese! The walking is therefore mainly through pasture (often quite high), but which was very pretty, if a little muddy in the rain. Some of the views (when it was not raining) were magnificent. Overall, despite the rain, we had a relaxing break.
By Mr Versteeg on 01/09/2015
We really enjoyed ourselves on the High Alps Walk. We were very pleased that we had built in additional days (taking the holiday to twelve) to provide variety and be 'tourists' We really enjoyed 'Belle Dimanche' - the annual Fair high above Chatel. (next year it's on weekend around 21st August) Cloisters at Abondance very interesting.
In twelve days we had two dull and one very wet day(be prepared); rest of the time very good. Can be hot.
By Mrs Maddison on 25/08/2015
Most enjoyable holiday, great walks, beautiful scenery and lots of wine tasting along the way.
By Mr Still on 24/08/2015
Well researched, well organised, varied walks to interesting towns with an attractive mix of accommodation all supplemented by an excellent local rep.
By Mr Russell on 24/08/2015
I joined this vacation basically to walk through some lovely countryside and to see a lot of historic buildings in Spain. That was pretty much what I got. But in addition very enjoyable stays at the hotels where the staff all spoke great English and were really helpful. The guides made some very useful suggestions that saw me undertake day 2 hikes on day 1 and 2 . Good advice for the middle of summer and it enabled me to get back in time about 3.30 to enjoy the wonderful situation of Castell de Emporda. The Coastal phase was beautiful and after the completion of the hike and I stayed a few more days at Begur.
By Mr Gray on 24/08/2015
A very enjoyable mix of interesting walks and good hotels. Probably best-suited for adults whose idea of a good holiday is not sitting around on a beach.
By Mr Severn on 24/08/2015
Excellent - we had a fab holiday!
By Mr Stephens on 24/08/2015
It is a varied holiday of mountains and lakes with plenty of opportunities for wild swimming and the potential for great photographs from high places. Some days are longer and / or more arduous than the 1 boot. Note that if travelling through Frankfurt airport, you may be subject to security and / or passport checks despite only being 'in transit'. Also, be aware that the gates between connections can be some distance apart, so the 1hr 20mins between flights that we had was just sufficient to catch the onward flight. Very good holiday although temperatures were higher than expected.
By Mrs Walker on 19/08/2015
A fantastic holiday in a beautiful area of Italy. So great to look forward to a refreshing swim in the hotel pool at the end of each day's walking, and feeling we have earned our glass of Prosecco and delicious meal. Always lovely to receive a warm welcome at the hotels and find our room and luggage ready and waiting for us.
By Mr Cook on 17/08/2015
A very enjoyable experience in one of the lesser known (for Americans, at least) areas of France.
By Mr Frew on 17/08/2015
Great Holiday. Some amazing Italian meals.
By Mrs Taverner on 17/08/2015
Lovely location with excellent walks. Plenty of shade so, although 35 degrees in the first week of August, not too hot to walk (just). Not at all touristy ðŸ˜„Breakfast was a bit of a let down but the evening (all vegetarian) meals were very nice.... although my husband was craving a burger by the middle of the week! No courses were repeated during the week and the food freshly prepared and well presented. We enjoyed the pasta making demonstration. Do check your bill on leaving - an extra bottle of wine had mysteriously appeared on ours.
By Ms Halliday on 13/08/2015
Very relaxing holiday. Loved Maremma, interesting and varied walks, stunning unspoilt locations. Villa Aqua Viva was set in beautiful gardens surrounded by picturesque countryside, elegantly furnished and impeccably clean. Wonderful views from the swimming pool and the restaraunt. Staff were friendly and helpful. Was a little disappointed by the food. Some dishes were delicious but others were poor. Shower cubicle in deluxe room was tiny and the other room, although comfortable, did not meet the advertised deluxe criteria. 5 hour delay and missing connection marred return journey. Treated poorly by BA staff at Rome airport, lots of queuing and no information about where we would spend the night or new flight times. When we arrived at Heathrow, BA staff there had booked us into a hotel and booked new flights but there was no consultation about flight times. We arrived home very tired as we did not get to hotel until 12.45 am and were up again at 5.45 am to get an early connecting flight.
By Mr Laurie on 13/08/2015
Do not stay at the Hotel Zabljak. See our separate email to you.
We were surprised at your recommendation of the Dubrovnik Palace Hotel - it is so different to what you offer elsewhere!
By Mr Hardaker on 13/08/2015
An excellent circuit of the Bernese Alps staying at good standard hotels run by friendly and helpful people. The walking notes were well written and accurate, allowing the map to stay in the bag.
By Mr Howard on 13/08/2015
Excellent experience. A privilege to walk through such a beautiful and little known part of Spain!
By Mr Howarth on 13/08/2015
Having taken 6 walking holidays through yourselves and Inntravel in the French Alps, Swiss Alps, Pyrenees and Dolomites, this holiday is the favourite of them all for both my wife and I.
This was a new region for us which offered a good variety of terrain and landscapes. The unexpectedness and beauty revealed as each walk progressed made this a gem of a holiday. Would definitely recommend whole heartedly.
By Mrs Hayton on 12/08/2015
The combination of good walks, comfortable accommodation and good quality evening meals provided us with a relaxing and enjoyable weeks holiday . Knowing that our Headwater rep was available on the end of the phone if we did needed anything was a bonus.
By Mrs Weaver on 12/08/2015
Our first walking holiday and first with Headwater. We had a great experience and will come back. A few errors in notes we will send details to you.
By Mr Burke on 12/08/2015
Our location was excellent and we were well looked after but your currency pricing policy for Euro residents is unfair and uncompetitive. I estimate it doubled the cost of our holiday.
By Mrs Hart on 12/08/2015
We had a simply brilliant and superbly relaxing week at Locanda Senio. Everything about the hotel was faultless (great vegetarian food, friendly and helpful people, and a gorgeous location). It is perfectly possible to enjoy a break here without doing any serious walking and whether you want to hike 20km+ each day or just potter around the village and environs you should find something to suit!
The travel arrangements also worked seamlessly.
By Mr Bryant on 11/08/2015
Hotel is in great location, all walks are very close and varied. Hotel was comfortable, our room was old in terms of decor, but others have been recently refurbished. The evening meals were pretty good (mainly meat, very little fish), breakfast was rather bland (limited selection mainly bread). Packed lunch was welcome, but was a sandwich only, which was quite lacking compared to other Headwater packed lunches.
By Dr Lewis on 11/08/2015
Slovenia is an amazing unspoilt gem. The people are really friendly, and everyone speaks English (and Slovenian, German and Italian!)
By Mr Willson on 10/08/2015
Holiday lived up to gastronomic label with a good selection of restaurants. Hotels are comfortable. Quality of walks is satisfactory but more work is needed.
We are so glad you enjoyed the hotels and the gastronomic restaurants. We always aim for more than satisfactory and your suggestions regarding the walks were passed along and have been considered as part of our process of continuous development. We are happy to say that the walks have been improved for 2016 and we hope to see you again soon. All the best from your team at Headwater.
By Mr North on 10/08/2015
Loved this holiday although the walking was quite tough. Because the weather on the first day of walking to another hotel wasn't good, the slippery, narrow path deserved a rating of more than 1+Boot. Maybe an alternative walk at a lower level for such conditions could be offered. We diverted off the path onto a logging track for safety reasons but this made the walk longer so still tougher than expected. For us most of the walks definitely needed the + as part of the rating.
By Mrs Young on 10/08/2015
An excellent holiday that exceeded our expectations in a fabulous mountainous environment. Accommodation was superb.
By Mr Clare on 03/08/2015
This was such a memorable holiday that we will always remember. The countryside is stunning and the walks allow you to take in some superb views of the hilltop villages and vines. Each hotel was excellent, with either amazing views at breakfast, or a welcoming pool or superb menus. The evening meals were an experience in themselves. We are not food buffs in any shape or form but I don't think we have ever eaten so well before in our lives. The walks can be challenging at times although in late July we were setting off with the temperature in the mid 20s which reached the mid to high 30s in the afternoon (take plenty of water bottles!). If you like walking, fine wine and superb food this is the holiday for you.
By Mis Bernstein on 03/08/2015
All the hotels were lovely and all the staff everywhere were welcoming and helpful. The walking was a little disappointing in that there was a lot of road-walking and two very boring long slogs from the town of Meursault to the station and from the station at Gevrey-Chambertin to Les Deux Chevres. The meals in the evening were marvellous and memorable. The villages were very pretty. Disappointing that there was no truffle hunting. Lin was an excellent tour guide and everything ran like clockwork.
Thank you for taking the time to share your feedback with us. We appreciate all customer feedback and are pleased that you enjoyed such a wonderful, memorable holiday. Regarding the road walking and the slogs to and from the station on day 2, we have taken these - and other - customer comments on board and for 2017 have made suitable alterations. The route no longer follows the roads and the train station no longer features. The new route follows footpaths and tracks, and very occasionally quiet lanes, through woodland, vineyards and mediaeval villages, from just south of Dijon to the wonderful wine village of Gevrey Chambertin. We believe this has greatly improved the walking. We were sorry to read that you missed the truffle hunting during your holiday; this activity is only available between Thursdays and Mondays. We were also pleased to see that you thought our Rep Lin was excellent. She will be delighted to hear your lovely feedback. We would like to thank you for constructive comments and look forward to welcoming you on another of our holidays in the future. Kind regards, Your Headwater customer service team.
By Mrs Truelove on 31/07/2015
We had a really good week's walking, albeit in 40 degrees! Croatia was fabulous and we would return in the future.
Your representative Romina Brumnic was absolutely excellent and nothing was too much trouble for her to arrange - a real asset.
By Ms Toward on 30/07/2015
Enjoyed the holiday. Not many tourists in the area- good.
Quiet and relaxing. Very much left to your own devices.
By Mr Rogers on 29/07/2015
you get to some amazing places using well marked parks and good public transport one of the best walking experiences in Europe
By Mrs Coonan on 28/07/2015
Jim and Katie Illingworth, the Headwater reps, were absolutely fantastic - the best we have ever had; from the postcard we received a few days before our trip to their solicitous and detailed advice about the routes, the travel arrangements and thoughtful attention to detail e.g. Katie suggested that we buy a multi pack of bottled water which could be transported with our luggage every day. In addition as we experienced a heatwave during our trip, they suggested ways of shortening the walks to make them more manageable. They also recommended excellent restaurants when an evening meal was not included giving us lots of choices. Francisco, the taxi driver who transported the bags (and us on some days as it was so hot and we didn't want to walk) was delightful despite his lack of English and our lack of Spanish!
By Mr Parker on 28/07/2015
Delightful holiday experience from start to finish. The hotels were lovely and the walking varied. It's a good way to get to know a small part of Burgundy and appreciate the lovely scenery as there was plenty to do on the rest days too. The hotels were all well chosen and the neighbouring restaurants of a high standard. We especially appreciated being taken into Beaune by Lin for our last dinner, which was especially good. We also appreciated the chance to buy wines en route and collect them at the end.
By Mr Valk on 28/07/2015
Very enjoyable walking in spectacular countryside, along well signed and maintained paths, guided by excellent route notes.
By Mrs Turner on 27/07/2015
Having enjoyed a previous Headwater walking holiday in Tuscany that was also rated '2 boot' our assessment is that this holiday to Croatia was much harder and a reasonable level of fitness is essential. The hotels are all OK although we were a little disappointed that the swimming pools were indoor. At the Hotel Vela Vrata you had better like truffles! Day 5 walking instructions could be better. As part of the packed lunches (variable quality!) you receive a single small bottle of water - this was wildly insufficient especially in the intense heat of July. Overall though a great holiday, Croatia is beautiful.
By Mr Powell on 27/07/2015
Well organised and did what it said on the can!
By Mrs Dentith on 27/07/2015
This is a true three booter there isn't a lot of level walking , have good comfortable boots and poles ,I think, are essential.
Do use the lifts if they are working ,it's no fun walking up those gradients with a working chair lift over your heads.
The views from the tops are dramatic on clear days.
The walk timings are pretty accurate.
By Mrs Love-fordham on 24/07/2015
Challenging hiking with amazing views and a good choice of things to do on non hiking days. First two hikes have very few other hikers which I like. Last two hikes were much more public and busy. On a whole, the area has been developed as a vacation spot and one encounters masses of tourists from Asia and India in the towns and any attractions - never on the trails. It is a bit overwhelming. There isn't much of an opportunity to encounter Swiss culture. We enjoyed the hikes, the views were wonderful, but we were a bit dismayed that there were so many tourists to contend with and that we rarely encountered Swiss people to chat with. There is no local rep so you depend on the hoteliers - all were very good except for Hotel Baren.
By Mrs Brennan on 21/07/2015
The Azores Triangle trip was full on, non stop, apart from the free day on the Tuesday. We joined the Exodus group, who were International with mixed activity abilities. Very challenging walking. The itinerary was changed according to the weather conditions, to accommodate us holiday walkers. It became a joke ' wonder what Bruno will change today ' It was a friendly group who gelled very well, looking out for each other. Could have done with extra days stay to recover. Loved the holiday, thank you.
By Mr Hayes on 21/07/2015
As a holiday focussed on easy walking, gourmet dinners and luxurious accommodation, this ticked all the boxes. Beautiful country of the Cote D'Or, gorgeous little villages and towns and everywhere Burgundy wine production continuing all around you. All three hotels were superb. I walked in July 2015, so arrived somewhat dusty and sweaty at what are very upscale hotels. No problem at all (but worth reassuring guests it isn't an issue). Walking directions were generally good, with some issues flagged to Headwater in separate email. Just a few tweaks needed, and as it is the first year of this tour, some teething troubles expected.
If you want to seriously investigate wine, doing so during your day's walk is not really practical. I'd suggest researching before you go, possibly setting up cellar visits via Headwater, if they will do it, or knowing which vignerons you want to visit and then using your rest days to get along to see them. But you can just wing it and you can thoroughly enjoy this holiday if, like me, you know nothing about wine. It's a good place to start to learn.
Last but not least, I would single out Paul and Yolanta at Les Deux Chevres in Gevrey-Chambertin for wonderfully friendly advice, practical tips, suggestions and laid-back accommodation. If you want to know more about the area, its wine, history and so on, they are a mine of information.
ALAN HAYES, WEST LONDON, JULY 2015.
By Mr Hunter on 20/07/2015
An amazing time
By Mrs Stocks on 20/07/2015
A great holiday with varied walking options available, Village had great atmosphere and opportunities for shopping and sightseeing away from just walking. We extended our trip with 3 nights in Munich at the hotel recommended by Headwater which was a super place and gave us chance for a bit of culture and city life after the scenery!
By Ms Hole on 20/07/2015
Lovely quiet hotel in a small hamlet with good access to great walks and buses/ trains. Excellent food, the gala evening meal was particularly memorable. Good selection of wines and other drinks at a reasonable price. Nice indoor pool with excellent spa facilities.
By Ms Harrison on 17/07/2015
Very enjoyable. The first two walks in the Durmitor NP were fantastic, definitely my favourite.
By Mr Hurrell on 17/07/2015
Overall we really enjoyed it. However we were not quite prepared for the steepness of some of the walks. This is not down to Headwater but rather our own lack of research. The views were spectacular. We also felt that the times given for the length of each walk was rather optimistic even for us who enjoy walking in all terrains.
By Ms Rose on 17/07/2015
We had a fabulous time, beautiful weather, gorgeous alpine flowers and a hard enough walk to feel we had earned our delicious evening meals.
By Mrs Walker on 16/07/2015
We had a very good room in hotel Jezero with 2 baloney's. However on the Saturday evening 13 June the hotel had a private function that consisted of very loud music right under our room which meant that we could not go to sleep until it was over. The music went on until 2.30 which is too late,.
By Mrs Priest on 16/07/2015
Elizebtta helps make Italy magical, she looks after you and helps you get the most out of your holiday. The places visited, the food and the people you meet are excellent.
By Ms Clark on 15/07/2015
Fantastic walking area if you like wild, remote stony terrain. Incredibly windy at times and also challenging steep downhill sections if these are not your forte! Superb coastal and inland scenery. Great to have suggested walks for free days especially as the weather wasn't really good enough for swimming and relaxing. The local taxi driver was great, carrying on the luggage and when we finished the last day's walking early we phoned him and he picked us up. He also helped us sort out an earlier train to Barcelona. We had the same reps in Tuscany last year and once again they were brilliant, providing extra route notes and e mailing changes. The initial briefing by phone worked well and we were delighted when they joined us for our last evening meal. They really go the extra mile to make things go smoothly. The hotels were all excellent and we liked the variety in the evening meal arrangement. Adding on 2 nights in Barcelona was the icing on the cake. The hotel there was of a lower standard, a very small room,but we did expect an ensuite room and not one with a bathroom down the corridor. We would have liked to have known this in advance and been given the chance to upgrade. Overall, a memorable holiday!
By Mrs Jacobs on 15/07/2015
Pleas read my document sent to Lisa copied to Tina James
By Mr Boyce on 15/07/2015
Country and scenery superb - a real eye-opener! Walking on the challenging side of '2 boot'. The longest walk was actually easier than some of the shorter ones due to the terrain. There are places to stop on the way, you should take advantage.
By Mrs Glover on 15/07/2015
Well organised trip that met all our expectations. New walking guides provided during trip as a result of changes to routes.
By Mr Tribe on 15/07/2015
Very good worth doing, may do it again, great food and beer, watch out for the mountains they are not the same as the hills in Kent.
By Mrs Grassie on 15/07/2015
I have never felt so relaxed going back to work! It was fantastic :))
By Ms Steenman-clark on 14/07/2015
The Chablais region is certainly very beautiful but with the excellent hotels in the valleys a lot of the walking was up and down farm/ski/access tracks or roads to the higher level, flower strewn, paths with the fantastic views. These tracks, especially in the heat we experienced, were quite brutal and did detract somewhat from the overall pleasure of the walks.
By Mis Lloyd on 14/07/2015
This is an excellent and very relaxing holiday. The walks were well planned and very well led - picnics were wonderful! Unsurprisingly, in early July, it was hot but setting off early made the most of the cooler hours and enabled us to explore the towns and villages at leisure. Our guide, Salvitore, was really excellent - attentive, charming, efficient and knowledgeable.
By Mr Shread on 14/07/2015
Excellent holiday based in a perfect location for walking. Local transport facilities (bus/train) were first class
By Ms Andrychowska on 14/07/2015
Hotel staff excellent. Train noise bad in rooms.
By Mr Langford on 13/07/2015
Excellent. From our arrival to departure our Rep Ross tailored our stay to suit what WE wanted. He really went the extra mile to sort any issues created by rail strikes and unusually hot weather. He was always on time ( in fact early). There was never a feeling of being rushed or hurried which made our holiday really great. He had also ensured that our directions for the walks were totally up to date and accurate.
The accomodation was always excellent as were the meals provided.
The highlight has to be our stay at Vermenton! Such attention to detail...amazing.
We will do another one next year.
By Mrs Johnson on 13/07/2015
A very interesting walk through small villages in Burgundy with the highlight being Vezelay. Auxerre is a lovely old town worthy of an extra day there.
By Pro Campbell on 13/07/2015
Walking in the Footsteps of St Francis was a gem of a walking holiday and we felt thoroughly refreshed by it . The walking was well paced and the guide notes excellent. The National Park was stunning with a variety of scenery and the two places we stayed in the park were absolutely gorgeous. Assisi was also a lovely city to visit. It was our first time holidaying with Headwater and we are already planning our next.
By Mr Wood on 13/07/2015
We like the freedom of walking independently with excellent meals at the end of the day and the convenience of the luggage being transported between hotels.
By Mrs Brown on 13/07/2015
Overall rate Slovenia Alps Adventure very highly. The Route notes need updating e.g Take the path to the right where the road changes from concrete to gravel. - In fact the path is where the road changes from concrete to tarmac - the tarmac has been there several years. One of many examples where the route notes were out of date. The route notes for Bovec to Kobarid directed us onto the road due to a land slip, the local guide told us the path was passable with care, we did not try this as we had both had bad backs prior to the trip and did not want any scrambling. However the other couple took the path and said the path was completely clear. The local guide should have known this. We walked 4 miles on a busy road because we were not told the path was clear.
By Ms Allison on 10/07/2015
I feel that the room we were offered was definitely not delux. We paid an extra Â£54 per night for a room that I would struggle to call standard. You could hardly move in the shower as the cubicle was so small. We took a cross country skiing holiday with Headwater a couple of years ago in Dobbiaco and the room we had was far superior and we had no extra money to pay. I was really disappointed. The hotel we stayed at was in an amazing setting. The food was good but I am vegetarian and had to have the same thing 3 times as there aren't that many alternatives.
By Mr Lewis on 08/07/2015
A beautiful but very popular and busy part of Italy. Seeing it by means of a walking holiday is an excellent way of minimising the experience of crowds and seeing parts that most tourists do not see. Many of the views are spectacular and some of the foot paths are not to be missed. The end of June is a hot time and walkers need to be able to cope with that. All of the hotels provided typically friendly Italian service.
By Mr Buss on 08/07/2015
A superb location for walking and an excellent hotel - the staff were friendly and always very helpful. Travel arrangements - flights and car hire all went smoothly. Exactly what we had hoped for.
We also extended the car hire for a further three weeks and delayed our return flight for the same period. Headwater arranged this for us when we booked and everything went according to plan.
By Mr Ford on 08/07/2015
Footsteps of St Francis (Self-Guided)
This was our first holiday with Headwater having previously used other well-known leading walking tours companies.
We couldnâ€™t fault the organization of Headwater both in the UK and the local rep Vlad. The walk notes were clear and precise without being to wordy. The amendment that Vlad recommended for the last day following the Roman Aqueduct was superb and good finish to the walking programme
The hotels were excellent the only slight downside was the Assisi hotel La Terraza where it was a 1Km outside of the town, the food there was good but certainly not up to the same standards as the other 3 hotels.
La Tavola dei Cavali at Satriano was an absolute delight it was welcoming, peaceful and gave us a most relaxing stay. the only noise was the sound of bees and birds.
Le Silve di Armenzano was also a delight with a most welcoming drink of cold water immediately on arrival after a very hot day of walking, a wonderful location to watch the setting sun whilst having dinner
La Bastiglia at Spello our hotel for the start and finish nights met the same standard as the previous two hotels with wonderful views from the Terrace.
We are already looking at other possible Headwater Holidays
Mike & Jean Ford
By Mrs Clark on 08/07/2015
This holiday was one of the best we have had.Tuscany was beautiful and the chance to see it on foot made all the difference. The hotels were terrific and the food amazing.We will be back next year.
By Mr Johnston on 07/07/2015
Excellent holiday. All arrangements worked well except initial briefing - see below. Local transfers were excellent.
By Mrs Richardson on 07/07/2015
It was unfortunate that, having made the booking for this holiday, when the maps and walking guides were forwarded to us, they had been incorrectly copied so that every even page was missing. It took a couple of phone calls to sort this out. Also took a bit of time to clarify travel arrangements to and from the airport. This made us feel a little vulnerable though, actually, the arrangements were absolutely spot on - all the taxis arrived on time and were of a very high standard. The representatives in Italy were exceptionally charming and helpful.
The description of the walks was a little misleading as some sections involved quite a lot of climbing and, in one case, scrambling down a rather precipitous, overgrown gully with loose rocks and stones presenting quite a challenge. The evening meal at the Capodimonte was dire, especially in comparison with the Punta Campanella, which was absolutely lovely. Breakfasts at the Casa Albertina were poor and I have marked the location as 'poor' because I thought it was harsh to expect your customers to climb all those steps to he hotel after the most challenging walk of the holiday involving, potentially, the descent of 1,000 steps through Positana at its conclusion.
You will note, however, that I would book with your company again, and am considering the cycle ride along the Danube for our next adventure! Your staff in the UK are, without exception, very charming. It was unfortunate that our walking guides were not complete at the outset but it was a wonderful holiday so thanks to everyone involved.
By Ms Whiteaker on 07/07/2015
The walking trip in Brittany was excellent. Our rep was brilliant, going out of his way to ensure we had everything we needed and more. The route notes were thorough and the walking itself was on lovely trails.
By Mrs Jenkins on 07/07/2015
Contrasting walks in a beautiful area of Switzerland. The two walks to the Oeschinensee and the Doldenhornhutte are particularly challenging with many steep or tricky paths often very narrow and across waterfalls or shale slopes. Essential to have a head for heights and walking poles. These however were the best walks with terrific views. Do the extension to the Daubensee walk as the views at the final destination are well with it. The Alfa Soleil Hotel is a good 3 star hotel and our junior suite was excellent and worth the upgrade. Our one complaint of the room would be the shower and the sudden change of temperature when running going from very cold to scorching and dangerously hot; we had to be be swift to move out of the range of the spray when this happened. Breakfast is not as varied as other Swiss hotels we have stayed at and there was a huge additional charge if you fancied eggs and bacon. The food overall was inconsistent and not up to expectation following all the reviews and varied from poor ( tough poached chicken and lamb curry one night) to very good on the barbecue evening. However, great value holiday overall for Switzerland which is very expensive. PS the house wine is very good and at 22 Swiss francs per 50cl, a bit of a bargain.
By Dr Patel on 07/07/2015
A tranquil location with panoramic scenery in the heart of rural Tuscany that is an excellent hub for some beautiful hikes. Deserted trails and an opportunity to walk back in time along Etruscan trails, vie cave, tombs and grottos. The hedgerows and fields are abundant with wild flowers under clear blue skies. Vivid images of the familiar profile of hilltop hamlets with their red tiles and iconic church towers and valleys green with vines and Cyprus trees will provide happy memories for years to come.
By Mr Fairweather on 07/07/2015
This was an excellent holiday where the standard of food and accommodation fully justified the description 'gastronomic'. The walks are interesting and quite varied with the combination of woodland, vineyards and picturesque villages, but it is a new route, and as it evolves I think that some improvements can be incorporated: Day 3 seemed a bit early for a free day and perhaps the amount of walking on tarmac could be reduced.
By Mrs Magnier on 07/07/2015
We were very happy with the holiday from the headwater point of view. Accomodation i would not be happy with.Compared to other places we visited in the area the level of english spoken in this hotel was very poor,even when we asked what something was on the menu ,the waitress didnt understand us .Thank you for the bottle of wine which we appreciated very much.the walking was superb and the guides provided for the walking were very good. Beautiful country and people were very friendly and most helpful.
By Mr Hutton on 07/07/2015
This is an excellent hikers holiday with well described routes and terrific scenery. On return the hotel and its chef is first class in providing the ideal evening.
By Ms Hopkins on 03/07/2015
It was a brilliant holiday - everything was well organised and went according to plan. The scenery was superb, the walks were more challenging than expected because of the extremely hot weather (38F one day!) but loads of shade and wonderful views helped us through. Our local rep was brilliant and there was more than enough information from Headwater for us to find interesting things to do on our rest days. All the accommodation was good but Villa Lussana was a holiday highlight. Thoroughly memorable. Thank you!
By Mr Murray on 03/07/2015
A really relaxing and enjoyable holiday giving us the opportunity to visit some lovely areas of Italy.
The Headwater representative was well informed and really helpful allowing us to enjoy our holiday to the full.
By Mr Boyce on 02/07/2015
Exceeded expectations, scenery gorgeous, hotel friendly and helpful staff
By Mrs Maddison on 02/07/2015
We had a brilliant time in Croatia; it was our first time there and we can't wait to return. Our guide, Krsto, was very informative and helpful, and the itinerary was interesting.
By Mr Strong on 02/07/2015
Beautiful region of France. Didn't see a soul whilst walking and the hotels were quiet which suited us! Representative was very friendly and helpful.
By Mr Bedford on 02/07/2015
Excellent. Location stunning. Views wonderful. Food, apart from one meal, great. Hotels good 3 stars. Local representative very helpful. Overall a most enjoyable, although tiring, holiday.
By Mrs Aitken on 02/07/2015
We walked through a beautiful quiet unknown part of Italy meeting friendly people in small hotels and rural towns and felt welcomed everywhere.
By Dr Cobner on 02/07/2015
The walking and travelling around the Dolomites was excellent. Unfortunately neither hotel was situated in a quiet location and mosy
y nights we were disturbed. In Toblach there were open air rock music festivals opposite the hotel on the first two nights and on the third night the railway company decided to carry out maintenance till 5am outside our room. We also had two days of gunfire from the nearby military firing range. The hotel room and service/food were,however, excellent.
Our room in Venice was situated overlooking the alleyway leading to the hotel. This was full of people all night and we did not get much sleep. The room itself was very comfortable and the staff very helpful.
By Mrs Hayward on 02/07/2015
Easy to use and inviting
By Dr Black on 01/07/2015
Montenegro is a beautiful country, fantastic mountain scenery and Kotor Bay is wonderful. We didn't bring walking poles due to the 1+ grading but I would have found them very useful on some of the walks, especially the last day walking to Godinje. Can't comment on Lake Skadar boat trip as that wasn't possible for us. Our guide Sinica was great, very considerate and obviously knew all the walks well. We have had some wonderful holidays with Headwater and this was one of the best.
By Mr Tattersall on 01/07/2015
The holiday was stress free, everything was as explained or advertised .
The walks were maybe tougher than we expected , but that is not a negative reflection on the holiday
We would definitely do another similar holiday, this was our 6th Headwater Holiday, but not our last
By Mrs Wright on 01/07/2015
Walking in Bavaria in June was just amazing. The wild flowers were beautiful to see in the meadows. Oberammergau is ideally situated with easy rail and bus access to the wider area.
By Mr Collins on 30/06/2015
A good mix of scenic, coastal, country and historic town locations for both walking and overnight stays. Introduced us to a lesser known area of Spain. While most of the walking had excellent scenery and moderate challenges, some sections were slightly tedious on tracks/roads rather than paths. However these were marked walking routes on the published maps, and it is difficult to see what alternatives were viable to get you to the next place of interest. No gain without pain! Walking instructions were excellent throughout.
By Mr Price on 30/06/2015
Excellent walking area with a wide variety of routes. We made great use of the local travel card included in our holiday which allowed us unlimited travel on both buses and trains anywhere throughout the Bolzano province.
By Mr Kendrick on 30/06/2015
Very good indeed. Great location; walks sufficiently (but not too) challenging. Great food. Sometimes bus service arrangements to walk start end points a bit fiddly (we were put off from one of them by this). Easyjet baggage drop and general service at Venice airport (as distinct from the flights themselves which were fine) very poor.
By Mrs Alsop on 29/06/2015
It is an excellent format - two nights in each place is just right and the distances and terrain were sufficiently challenging for us to feel we deserved the increasingly good food as we progressed through the walk.
By Mr Buckenham on 29/06/2015
I seem to have ticked 'excellent' just about every question; the reason being that we have rated this holiday amongst the best FIVE we have done in the last 18 or so years. The description 'Gastronomic Walk' just does not do the holiday justice....'MICHELIN' should be added!
By Mr Collier on 24/06/2015
An excellent guide, wonderful walks and very agreeable fellow travellers. We would always recommend small group holidays - they are so much more friendly.
By Ms Waddington on 24/06/2015
Wonderful walking trip - could definitely be done more challenging walking options outlined in route notes & more of the coatst covered. It really is a turquoise coast when the sun shines!
By Mr Shaw on 24/06/2015
This was our first visit to Sicily and we thought the Secrets of Sicily programme gave a fantastic introduction to the relatively unknown northwest of the island. We very much appreciated the inclusion of visits to Segesta and Erice en route to our second and third destinations.The great highlight was the walk, on the final full day, around Monte Cofano.
By Dr Simpson on 23/06/2015
One of the best Headwater holidays we have done. Croatia certainly more than lived up to our expectations. Everything about the holiday was excellent and the people there were universally warm and welcoming. A wonderful contrast between the hilltop towns of Motovun and Buzet and the classical seaside villas of Opatija. It will be difficult to better this holiday!
By Mr Boyd on 23/06/2015
Enjoyable walking in attractive countryside with plenty opportunity to visit historic places such as Dijon and Beaune, staying in remarkable small hotels, and eating amazing food and drinking some of the world's best wines.
By Mr Ball on 23/06/2015
Excellent local arrangements and facilities. Thoroughly enjoyed ourselves.
By Mrs McGaw on 23/06/2015
Wonderful holiday in beautiful surroundings. Good hotels each of which had their own character. Excellent walking notes. Our local reps Audrey and Chris were a very pleasant and helpful couple and they did a sterling job in a quiet but very efficient manner, we couldn't have asked for better!
By Mr Collingham on 23/06/2015
Well organised; great choice of places to stay with walking well directed and right amount of effort per day. The Camino is not the most beautiful route we have walked but communion with fellow travellers made it feel special.
Only comment would be O Coto. Finished short walk to Casa de la Somoza by lunch and really not much to do that afternoon. While the hotel was adequate it was not the sort of place you could amuse yourself in for an afternoon. The common parts were a bit gloomy. We went for a walk! that afternoon.
A pity about baggage handlers' strike in Madrid, main problem was that we had our walking poles taken from us in Stansted in spite of the fact that my husband had checked with Ryanair that we could get them through security. This is categorically not true. We had to store our poles in Stansted at cost to ourselves and buy poles in Leon.
By Mr Barraclough on 23/06/2015
Marvellous scenery, excellent hotel, notes and route signing very good.
By Mr Berzak on 23/06/2015
Excellent location and region for walking. Maps and route notes provided were really useful and accurate. Hotel was comfortable and clean with excellent food and a good wellness area which was not used at all by other guests at the time we were there. This was a bonus for us. As we were early in the season, suggested walks were not crowded but we are sure at peak times things could be different. Overall we had a great holiday and will use Headwater again for another similar trip.
By Mis Riley on 22/06/2015
We decided not to do the guided walk up Stromboli as we didn't feel we were fit enough to cope with the steepness, the ground conditions and the dark and it wouldn't be fair on the guide or other tourists. I felt this could be an excursion which could be optional as we couldn't really decide until we got there and saw the conditions. We did book an evening boat trip round the island instead, but this got cancelled because of the weather conditions. None of this spoiled our holiday - we just spent a day relaxing instead. The guide walk up Etna was fantastic and we felt quite proud that accomplished it without mishap and that we were probably the oldest couple in the group. Our guide, Salvo, was brilliant - please mention him in any correspondence.
The transportation from place to place was excellent as were the hotels. We didn't actually stay in Hotel Rocce Azzure but in their sister hotel nearby which was beautiful. Thank you Headwater for another wonderful holiday.
By Mr Whitehurst on 22/06/2015
The key to my holiday was the flexibility in booking the travel arrangements via Birmingham. This allowed me access to an excellent holiday using a local airport
By Ms Sampson on 19/06/2015
Thoroughly enjoyed the whole experience; a lovely lazy way of booking a really good holiday - everything is provided for and has been thought of. Excellent.
By Mr Bryant on 18/06/2015
Great holiday very much as described, good hotel, great food, nice walks.
By Mrs Kelly on 18/06/2015
This was our ninth holiday with you! The walking was fantastic, if a little arduous at times! A beautiful country, lovely people. We had a thoroughly enjoyable time, as ever! Many thanks!
By Mr Prior on 17/06/2015
Good variety of walks, with our excellent guide (Tiago), enabling various enjoyable views/experiences of the Algarve. Tavira especially attractive (although we had the best weather there), with plenty of excellent restaurants and scenic/architectural attractions and sights. We particularly liked the coastal/cliff walking at this time of year (early April) with such a varied range of beautiful flowers. All-in-all a great mix of sights and experiences in the Algarve.
By Mr Carter on 17/06/2015
This was our first holiday of this type and was not sure what to expect, the route notes given were easy to follow we were collected on time at airports/ train stations /hotels. The agents were excellent with a full briefing one in person and one over the phone and both came back to me with requests that I made for additional information.
The accommodation throughout the holiday was of a very high standard, all very clean and with excellent quality of food.
Well done Headwater we will have no problems in booking through you again.
Nick & Sue Carter
By Mrs Jenner on 17/06/2015
We enjoyed the walking, loved the hotel in Amalfi which was exclusive and liked the hotel in Positano.
However we were the only English amongst a large tour party of Germans in Marina del Cantone and the Hotel Capodimonte was ghastly, appalling, dreadful and full of low cost package holiday tourists and the dinner in the evening at the hotel made me feel closer to my grave.
By Ms Birch on 17/06/2015
Beautiful countryside, it was lovely to see so many wild flowers and butterflies (we went at the end of May). There was a good range of walks, all challenging in their own way but with fantastic views as a reward. You do need a relatively good level of fitness as it is hilly and we,d recommend boots as suggested by Headwater as the tracks are very rocky in places. Our favourite location was Motovun, with it's cobbled streets and bars and restaurants overlooking the landscape below. There was little to do or see in Buzet, so make the most of the circular walk whilst you are there. We found all of the hotels to be of a very high standard and the service was good, the room we had in Hotel Sveti Jakov in Opatija was stunning and the hotel was in a lovely quiet part of the town.
By Mr Curwen on 17/06/2015
A superb holiday in stunningly beautiful countryside. Great walking conditions and routes through varied terrain, sometimes challenging and always rewarding. The hotels were first class and staff everywhere were friendly and helpful. The final days in Opatija were relaxing and the effect end to a great holiday. Thank you Headwater!
NB. We feel that the route notes for days 4 & 5 could do with adjustment as things appear to have changed on the ground. I would be happy to offer suggestions. Please advise how you would like these to be supplied.
By Mrs Crowther on 17/06/2015
Met our needs brilliantly. Superb scenery. High level of service and comfort.
By Dr Luton on 17/06/2015
Great walking on good paths. Excellent scenery and wonderful alpine flowers.
Consider Berne as a day off destination.
By Ms Gane on 17/06/2015
It was a beautiful location and we had some lovely walks and saw amazing flowers. The hotel owner who was supposed to give us some guidance was not as helpful as he could have been. He raced through some information on the first evening and gave us various passes not all of which he explained.After that, he told us about one bus route being unavailable and arranged for us to travel on it when it became available. However when we asked questions subsequently, in particular if a route was Ok, he said it was up to us if we went on it. In fact it was challenging with some landslides on steep mountainside and frozen snow partially covering a fast-flowing stream through which we had to paddle.
The breakfast and packed lunches were great. Dinner was positively gourmet. (Whisper it low, but we would have preferred something simpler with fewer courses so that there was time for a walk afterwards). Mark-ups on the wine in the restaurant were enormous. We were also rather startled to be charged for tap water every night.
By Mrs Strickland on 17/06/2015
The only problem with our holiday was that we did not receive the good quality maps which were promised and which we would still like to receive! Our walking holiday in Dalmatia was our first experience of a group holiday, so we weren't sure quite what to expect. Fortunately, our guide, Sanja, took us all in hand and her good humour and efficiency made all the difference. We cannot speak highly enough of her. We were also fortunate in that we got on well with all the other members of the group, and the atmosphere generally was very good. We didn't do quite as much walking as we had hoped - the first day was virtually rained off - and we spent quite a lot of time on the minibus, but it was worth it to be able to enjoy three such excellent locations in one week. Some of the group thought the standard of food in the first few days was not high enough. We're not complaining but we would have been prepared to pay a bit more for a wider choice. Anyway, it was a most enjoyable week and we would certainly consider going on another Headwater holiday.
By Mrs McRill on 17/06/2015
I have been travelling regularly with Headwater for many years. This holiday certainly came up to expectations and I can recommend it wholeheartedly, it was one of the best. Rachel and Peter (our reps) were extremely helpful, always positive and cheerful, a great bonus; the temperature was higher than we had expected for the first week in June, hovering around 30'C and we were able to shorten our walks thanks to their efforts. The hotels were very spacious and comfortable and the food and wine were excellent, truly a gastronomic feast, apart from one restaurant which didn't match the high standard set by the rest of this holiday. Overall this was a great holiday.
By Mrs Owen-jones on 17/06/2015
Beautiful area for walking and excellent food and wine.
By Mr Hobbs on 17/06/2015
The advertised holiday - gastronomic Barolo walk - sounded rather grand, but appealed as a special birthday present - a walk between nice restaurants in a pleasant part of the world with decent hotels in which to stay over. We were a little unsure about dress code and level of difficulty in the walks before we set off.
Upon being met by our tour guides, Peter and Rachel, we were soon reassured that the holiday would be informal and enjoyable. Our first hotel - Villa d'Amelia - was absolutely fantastic in every way starting with the welcome by the reception staff, the standard of the room and the facilities (including an outdoor heated pool, sauna and steam rooms). The restaurant was on another level - a Michelin 1 star - that delivered great food with special service with an emphasis on the customer as star of the show. This standard set the bar high for the rest of the holiday and our next port of call, after our first walking day, was in Grinzane Cavour staying for 2 nights at an excellent bed and breakfast with outstanding views and eating within the castle at another Michelin standard restaurant (although not yet awarded the coveted star); service here was brilliant - the chef and his wife ran the show with the help of 2 more serving staff and a kitchen brigade. At the end of an exquisite tasting menu with paired wines, the chef introduced himself to each table. His wife was charm itself and chatted and responded to our questions and comments throughout the 2 meals in a very engaging manner.
The rest of the holiday comprised 2 nights in Castiglione Falletto and 2 nights in Monforte d'Alba - both at excellent hotels in brilliant locations - and a final night returned to the Casa d'Ameila. Food could not generally compare with the first three nights, although the restaurant l'Argaj in Castiglione Falletto produced wonderful food in a setting looking out towards Barolo that would be hard to better.
Overall this was a brilliant holiday. The walking was just enough to make one ready for another (!) fine dining experience but not enough to be physically draining. Staying 2 nights in 3 of the locations proved to be a great idea - preventing the need to pack everything up every day and allowing time to appreciate the locality as well as giving an option for a circular walk or resting on the second day.
If you are reasonably fit and active and you like good wine and fine food then this would be a great holiday and my wife and I would thoroughly recommend it. Some of the walking instructions were ambiguous - resulting in a few additional miles being walked - and the terrain would be challenging underfoot in places if wet. We walked at the end of May and the heat on some days was strong; in July or August I can imagine walking being hard work and thirst inducing..
By Mr Beck on 17/06/2015
Thank you, Headwater: we would never have thought of visiting Bermuda if your brochure had not suggested it as a base for a walking holiday, and we would have missed a treat. A delightful destination, with friendly and helpful people, a comfortable hotel in an attractive beach-side setting, some lovely walks along the old railway trail and the stunning coastline, and a range of places to visit and learn about Bermuda's fascinating history, customs and society.
The accessibility of all parts of the island and its excellent (and entertaining) bus and ferry service make it easy to 'pick and mix' elements of the recommended walking routes. We made full use of this flexibility so we could spend time in some of the museums and historic houses that help bring Bermuda's rich history and culture to life, as well as exploring the various nature reserves that feature in some of the walks.
Highly recommended (and we found May a perfect time to go - warmth and stunning flora).
By Mrs Little on 17/06/2015
Generally very good.
By Mr Davis on 17/06/2015
A walking holiday visiting several locations in one area. All the planning, hotels, transport etc is done for you so you can concentrate on the walks and enjoying yourself. Hotels and food very good.
The one problem we had was some glass on the floor in the bathroom at the Quinta de Belle Vist. Eventually this was cleared up thoroughly.
Minibus driver (lady) at Quinta de Furao was particularly helpful and friendly.
By Mr Robinson on 17/06/2015
We both found this trip very enjoyable. The walking is relatively easy but very rewarding, and remarkably varied. The accommodation was top rate with good quality meals and excellent service. The location of Quinta do Furao is really great. Taxi collections and drop offs were faultless. In fact the whole trip from leaving home to returning was just perfect. One of our favourite trips.
By Mis Monteith on 17/06/2015
Very enjoyable introduction to North West Sicily and the Egadi islands. Each location was full of character and accommodation was attractive and comfortable. Particularly enjoyed accommodation near San Vito where owner Daniela is a charming and very welcoming host and gave us a great introduction to Sicilian food. Beautiful views on the walks, especially in Zingaro nature reserve and on Marettimo. High temperature and very strong wind made walk around Monte Cofano a bit of an endurance walk at the end. However, lemon granitas in cafÃ© at the pick up point and paddle in sea helped recovery.
By Ms Robbins on 17/06/2015
Walking level was good. Leaders excellent. Hotel / food very good.
By Mrs Sheardown on 17/06/2015
It was a lovely holiday and we saw lots of things that visitors to the region wouldn't normally see. However, we feel that you need to be fit to undertake it. We are used to walking in the Peak District but still found some of the days quite challenging. We travelled in May when the weather was reasonably warm for most of the week. We feel that later in the summer when the weather was hot the walking would have been very hard in places where there wasn't shade.
By Mr Dunn on 17/06/2015
A really excellent holiday in a relatively unknown but attractive location, with a superb hotel and a very helpful and knowledgeable hostess, and a good choice of walks. But for goodness sake improve the return directions to the airport - saying 'reverse the outward route' is hopelessly inadequate for negotiating the motorways of Madrid!
By Mrs Clifton on 17/06/2015
A holiday for not-too-serious walkers but definitely one for foodies.
By Mrs Main on 17/06/2015
This holiday took us to a lovely area that we'd never have known about if we'd not come across it through the Headwater website.We wondered how we'd cope with our first mobile holiday, but it all went so smoothly that we had no problems; rather, we found it interesting to stay in 6 very different hotels in 9 nights! Having read other comments and seen the weather forecast, we went prepared for all conditions. Yes, it rained a bit, but it was warm rain without wind - nothing like the Scottish variety and we were lent a giant Italian umbrella in Este for our visit to the market and the rest of this lovely wee town. Because of the Giro d'Italia our first [non walking] day was a bit disrupted but Sarah was able to drop us off in TÃ©olo to see the race [and it's vast entourage] go by. As my husband is a very keen cyclist who normally watches this on TV at home, this was a real treat and much appreciated. We also appreciated that one of her first acts on collecting us from Vicenza station was to offer us each a bottle of chilled water.
By Mr Raffay on 17/06/2015
The holiday exceeded our expectations. Our rep, Sarah, was extremely helpful and friendly. We enjoyed discovering this beautiful part of Italy.
By Mr Bauld on 17/06/2015
Excellent. We enjoyed the combination of great walks during our peaceful relaxing stay at Ta Cenc on Gozo and our extra nights at the Phoenicia enabling us to explore the fascinating city of Valletta.
By Mr Woodgate on 17/06/2015
My 2nd camino walk holiday, a different personal experience but excellent, Galicia & Spain at its very best, Headwater organisation & bag moving en route is superb hassle & worry free,
By Mr Gingell on 17/06/2015
A most enjoyable week spent on a delightful, unspoilt island with comfortable accommodation and varied and interesting walking opportunities.
Driving on the smaller roads in Menorca can be challenging at times, particularly the fairly long stretch between Ciutadella and the hotel which is narrow,
winding and lined with unforgiving limestone walls - make sure you insure your hire car excess!
Ciutadella is a delightful town to explore and the Menorcan people are charming and very helpful to visitors.
By Mr Sutherland on 17/06/2015
Excellent accommodation and staff. Food variable from excellent (breakfast mainly) to indescribably bad for some meals/courses in the evening. English translations of menus were unhelpful. ('Meat Soup' turned out to be a bowl of pasta shells in a chicken stock. Marinated fish was a mystery). Wines excellent. Walks were great.
Dear Mr & Mrs Sutherland,
Thank you for taking the time to complete your post-holiday feedback. We were pleased to see that you had an enjoyable holiday overall. Although, we are sorry to see that you did not enjoy the meals at dinner. Ordinarily, this hotel receives good feedback in this area, however, we realise that we cannot allow our standards to slip, and therefore we will monitor the feedback we receive for the meals to ensure we are delivering the high standards our customers have come to expect.
Thank you for highlighting this feedback to us.
We would like to thank you for traveling with Headwater and look forward to welcoming you on another of our holidays in the future.
Headwater customer service
By Mrs Iredale on 17/06/2015
I did enjoy the holiday as that particular area of Italy is very interesting also our guide Adrianne did his utmost to make it so. I felt it should be described more as a sightseeing holiday as the walking was not very challenging or exciting. I was disappointed that a lot of the walking was on minor roads rather than paths.
By Mrs Cockburn on 16/06/2015
Fabulous holiday in great location. Walking was delightful. Accommodation was brilliant - only downside was the food where there was little if any choice and it was not to our taste.
By Mr Rodesano on 15/06/2015
This was an excellent varied walk and well constructed taking in coastal paths, forest and river scenes and the beaches were superb.
By Mr Hamilton on 15/06/2015
We had a fabulous trip in perfect weather. Ross the Rep was first class. He goes the extra mile , is particular on detail and plans ahead.
The rating for the walks is right, not as testing as our usual 2 boot but with gentle climbs to give interest and the spectacular views. Thank you and thank Ross.
By Mrs Belchambers on 15/06/2015
The holiday was made perfect by are wonderful guide Sanja . This was my first visit to the Dalmation coast it is truly the very best coast line I have ever seen so clean and the people so friendly . The group were both interesting and good fun we were 14 and I do think that was perfect .
The food on the whole was some what disappointing it would have been nice to have eaten in the hotels .
My only other comment would be the grading I felt that all though we did not do a great deal of walking some of the walks were very testing and more like a 2 boot .
This was my first time with Headwater I will be traveling with them again very soon hopefully .
Denise Belchambers from the Cotswolds
By Mr Brown on 15/06/2015
Walking around Assisi there is great countryside with wonderful views in a very quiet area. Eating a picnic at about 1000m at Refugio Maddonna della Spella with great views all around was a wonderful reward for the strenuous walk to get there.
By Mr McLeod on 15/06/2015
Accommodation etc extremely good. Hilltop villages attractive although deserted.
The walking through vineyards does become a little repetitive, but last day walking through woods was more interesting.
By Mr Dunbar on 15/06/2015
Good holiday which did exactly as stated. Good food, good wines and walks mainly through vines. Lovely area and villages.
By Mrs Gilliard on 15/06/2015
Varied walking in beautiful locations. Lived up to descriptions in the brochure. Lovely holiday.
By Mrs Moran on 15/06/2015
It was a very relaxing holiday and the Ta Cenc hotel was fabulous.
By Mrs Lawrence on 15/06/2015
A superb holiday experience that we will always remember. Headwater's advice & organisation was faultless.
By Mrs Preshaw on 15/06/2015
Another good Headwater holiday. We loved the island, the walking and swimming in the sea, but should have gone in May, June was a bit too hot for us and we were surprised how busy the beaches were. It was different getting a car at the airport and driving ourselves to the hotel and, once we had learned how to negotiate the narrow roads to and from the hotel, we loved having the opportunity to explore more of the island and plan our own sightseeing each day in addition to the walks. The hotel is a gem and being able to return to this tranquil country retreat each day and relax on your own terrace or swim in the pool before going for dinner made the holiday for us. The accommodation, food and service were all excellent. There was so much choice for breakfast including local cakes and pastries and in the evenings we enjoyed a good selection of Menorcan dishes served by friendly, attentive and helpful staff.
By Mrs Triger on 11/06/2015
This was our second visit to the Alfa Soleil in Kandersteg. We were incredibly fortunate to receive a double upgrade to their new Loft apartment!! We had booked a new junior suite and we believe we were given this because there were a large party of elderly people staying and possibly some of them had booked the Loft, only to find there was no lift. This really made our week's stay as it was spacious and beautifully furnished giving us room to spread out and to also enjoy the enormous terrace with views all round of the mountains.The weather held up every single day and what with this, and the excellent food provided by Nico, we could not have had a more enjoyable stay.
By Mr Morrison on 11/06/2015
From butterfly filled valleys to dramatic cliff tops with storks soaring overhead - this fabulous holiday certainly showed us the 'Contrasts of the Costa Vicentina.' Every step of the way was a delight. Would definitely recommend it. As for Frank's Barranco da Estrada ... what a magical discovery!
By Mr Masterman on 11/06/2015
This was a varied and fairly novel trip which took us up three volcanoes and introduced us to the delightful Aeolian islands. The only things that marred it were the delay at Milazzo (referred to above), the food at Hotel Giardino sul Mare - which reminded me of boarding school meals in the 1950s and simply wasn't good enough - and the fact that the Hotel del Corso in Taormina, whilst run by a delightful and helpful family, is in the Main Street and very noisy at night meaning we were frequently woken by late night revellers. We suggest you offer an upgrade at the Excelsior Hotel, which is in a superb position and not that much more expensive. And has a pool!
We also wish to point out that there is no need to be picked up at 8 am for the Etna trip as we then had to wait for one and a half hours at the Rifugio as the guided climb didn't leave until 10.30 - and,we were told, always has done. Your local reps did not appear to have any experience of our itinerary or of the Etna tour and were not really able to answer our questions satisfactorily.
By Mrs Napier on 11/06/2015
Choice of venue for walking very good. Notes extremely helpful, reps very good with local information. They were also very helpful when needed to help with a blistered foot on a bank holiday.
By Mr Schafer on 10/06/2015
As others have said in reviews, excellent hotel, hosts and food, The walks were relatively easy with very nice scenery,
By Mrs Senior on 09/06/2015
All the arrangements worked well, the route guides were, with one or two minor wrinkles, very clear and accurate, the maps and information were good, the drivers always turned up on time. The hotel in Sorrento was very centrally placed and convenient for the train station and the ferry terminal, which was important to us.
By Mr Clegg on 09/06/2015
An excellent holiday with a nice combination of sightseeing and walking in the beautiful Dalmation Coast. A good holiday was made great by the fantastic Sanja Reiter who was an outstanding guide. As a PhD student of Croatian history she brought a special advantage for briefing us and telling the story of the region and the country.
One slight disappointment was the limited choice of dishes as we always seemed to be 'off-menu' and it was especially hard for one of us a non-fish and seafood eater. And Headwater can't help Croatian food! But overall not too bad and the breakfast buffet at Dubrovnik Palace Hotel was outstanding.
Don't miss this super holiday.
By Mrs Carrington-bro on 09/06/2015
We had a wonderful week away, we enjoyed being able to sightsee in Assisi and then to escape into the beautiful countryside where we saw hardly any walkers and few cars. We thought that the 2 boot grading was accurate, there were some uphills that made us feel that we had deserved our dinner - there were only a couple of stretches of steepish downhill. This was our first self guided walking holiday and we found the notes and map provided excellent - we were glad that we took our rep's advice of an alternative route on the last day - going to Collapino and having lunch at the Taverna di Silvestro and then following the path of the Roman aqueduct back to Spello - a really good end to the walk. The scenery along all of the route was pretty but the last morning was spectacular with a wonderful panoramic view. The hotels were well chosen and we enjoyed the variety between them. La Terraza was not in the same league as the other 3, but the staff were very friendly and whilst the food was not 'gormet' it felt 'honest', we would have preferred to stay right in Assisi but appreciate the appeal of a swimming pool and also delivering suitcases to the middle of Assisi would probably pose a challenge for the Headwater rep. We dined extremely well at our other 3 hotels and particularly enjoyed our stay at Le Silve with its tranquil setting and lovely views. Our top tip for packed lunches is the Bottega dei Sapori in Assisi's main square where our sandwiches were made to order with delicious ingredients from the owner's farm. Our only regret was that we didn't have time to add on a day to the holiday and visit Perugia.
Ann and Nigel Carrington Brook
By Mr Bradburn on 09/06/2015
Fabulous combination of hard exercise, exploration, good food and wine.
By Mr Martin on 09/06/2015
A unique experience that gave great opportunities to see parts of the country that we might not see if we were traveling independently. Following the route notes gives you the confidence to venture further, knowing that you could then get back to your route. Having a rep at the end of the phone just in case anything went wrong gave us a sense of safety and security and proved invaluable when I was unable to walk on the final day.
By Mr Small on 09/06/2015
Casa Rural santa maria-would have been helpful to know that he would pick up from the town as the extra km was not good on a v hot day.La Posada de Muriel-the hosts had changed! The breakfast of one piece of toast was not enough for a long walk and certainly could not be described as a buffet! Pazo Santa Maria-should have informed us of the most direct way to get to it as it is also a bit out and at least a 20min walk from the track as described.Rectoral de Lestedo-it would have been very helpful to have known that there was no option of drinks(tea, coffee or anything else for the three hours before the meal,which was poor.It would be useful to suggest that walkers go into the cafe about a km before the accommodation as going back doesn't seem sensible and we were ok with water (from the tap)
By Mrs Ramsell on 09/06/2015
Interesting and active. Enjoyment of meals could be improved by more choices on the menu(at least three including salads). If necessary in a smallish establishment these could be pre-booked in the morning.
HW selection of hotels is VERY GOOD and we always enjoy their slightly off beat locations and warm atmosphere. We know that other HW guests will be like -minded people we can engage in friendly conversation and exchange anecdotes about each walk with in the evenings.
By Mr Burton on 08/06/2015
Be aware of possible High wind disruption on Island
By Mis Puritz on 05/06/2015
A very good holiday for sightseers who want to do some walking as well. The Dalmation coast must be one of the most beautiful places in Europe.
By Mr Treavett on 05/06/2015
A series of walks in varied locations.
By Mr Duggleby on 05/06/2015
An excellent walking holiday in an undiscovered and little known part of Italy.The village of Palazzuolo is a delight and the hotel wonderful.Walks are fairly tough and you need to be prepared. Walking poles were essential.
By Mr Lewin on 04/06/2015
Sanja , our guide was incredibly knowledgeable about almost anything we asked . She has a great sense of humour and it always seemed that she was enjoying her time with our group and not just doing a job . Would have liked a whole day to discover Dubrovnik . Holiday spoilt by poor quality of lunches and evening meals .
By Mr Emerson on 04/06/2015
Very intereesting tour, with good local tour guides. Could have done with more free time in Dubrovnic so a closer hotel might have been useful. However, the facilities and beach at the Hotel Dubrovnic Palace outstanding.
By Mr Dane on 29/05/2015
We were lucky with the weather. This area of Tuscany is a delight, unspoilt with hardly a tourist insight. The walks took us through some spectacular scenery and the route directions ( apart from those from the airport) were accurate and easy to follow.
By Mr Mellowsfacer on 29/05/2015
We all thoroughly enjoyed this well constructed, luxurious walking holiday. Piedmont is a stunning region with few tourists and the best food and wine we have ever tasted throughout Italy. The hotels, restaurants and walks selected exemplified the high quality of the area and overall was excellent value for money.
Thank you so much to Pete and Rachel - they couldn't do enough to make sure our holiday went smoothly and were so enthusiastic and friendly.
By Mr Sinclair on 29/05/2015
Headwater holiday was well organised using good hotels, a totally superb guide and lovely walking routes - couldn't really ask for better. We enjoyed the walking, the guide, the food and will certainly have another holiday with Headwater
By Ms Peevers on 29/05/2015
If you're a regular walker then this holiday is a lovely way to see a glorious coastline and visit Pompeii and Capri, all in 8 days but we never felt rushed. If you've never been on a walking holiday this would be an ideal first-time trip; good exercise but not strenuous and after your walk you can sit in a bar and enjoy a beer and that 'good tired' feeling. In Ravello and Massa Lubrense there are local buses which will take you back to your hotel if you've had enough for the day.
By Ms Sternshine on 29/05/2015
As ever, well organised, well thought out. Reps taking time to 'read' the group and provide appropriate guidance. If you like to walk , a great idea as you will always be shown routes/trails that you would be unlikely to find otherwise. No wasted time on the holiday planning the next day/days. Really good food.Other people in group friendly & convivial. Would suggest anyone considering this holiday should be sure they are happy to spend a lot of time walking up and down deep stepped inclines as this describes most of the terrain.
By Mrs Vandenberghe on 29/05/2015
I thoroughly enjoyed this holiday - the walking was tough in places, but manageable for me. The food and hospitality were superb and could not be faulted. Would go again!
By Mrs Moxham on 29/05/2015
This is a classic walk which also includes extra interest such as a tour of Leon and the ability, due to transfers, to stay in some lovely establishments. This part of Spain is very beautiful and we walked through lovely little villages and farms. The flowers, particularly on the first day, along the way were stunning. Lots of places to get snacks and drinks. The Camino is so well signposted that there is very little need to consult notes and maps so it is easy to enjoy the walking.
By Mr Plumb on 29/05/2015
Although we had to look after ourselves the notes and guidance we were given were excellent. Sensible notes about our airport arrival, car hire, hotel, and walks told us everything we needed to know.
By Ms Perrin on 28/05/2015
Great week, excellent walks and perfect hosts, nothing was too much trouble for them and David's cooking is fabulous.
By Mr Huddart on 28/05/2015
The warmth of the welcome at El Milano Real was exceptional. Teresa was knowledgeable and enthusiastic about the area and the walks. She advised us about matching walks to the weather. The food was outstanding in quality and presentation. The route notes were exceptionally accurate. This was one of our best walking holidays ever.
By Mr Fennell on 28/05/2015
A very enjoyable experience overall; the hotel is very comfortable and the food is first class, but some of the directions for walking in the quarry areas in the west of the island are wrong or inadequately explained, so some trial and error was involved.
By Ms Teevan on 26/05/2015
Our guide, Angelo, really lived up to his name. He went more than the extra mile for us: organising picnic feasts which were inexpensive, and negotiating terrific and generous group meals at bargain prices with a huge range of antipasti. He is a wonderful standard setter for other guides. I particularly liked our stay in Matera which is fascinating. A swim in the Adriatic en route was a treat too and I found the archaeological site near Ostuni very interesting. Overall the walking on this holiday was just the right level for my expectations, as advertised, and the weather was good for walking, despite the forecasts.
By Mrs MacE on 22/05/2015
Good walking with excellent notes. Excellent accommodation. Helpful local rep. Perhaps overpriced.
By Mr Allen on 21/05/2015
It was a great holiday, in a friendly and relaxed country, thank you. Having gone from the tranquil hills & lakes to the sparkling cliffs & sea we understand the full significance of 'Contrasts..' in the title. Particular thanks to Nelson the taxi driver who looked after our transfers in a very helpful and reliable manner.
By Mrs Bishop on 21/05/2015
Beautiful location, average breakfasts, excellent evening meals although limited menu.
By Mr Braide on 20/05/2015
Well organised trip, excellent guides and friendly group. Lots of interesting activities and enough space to go our own way from time to time.
By Mr Jackson on 18/05/2015
First time and we loved it.
By Mr Mitchell on 18/05/2015
Delightful walking week in very pleasant hotel.
By Mr Adler on 14/05/2015
Wonderful walks and spectacular views.
By Mr Gibson on 14/05/2015
Excellent guide volume of ,steps hard going . Appreciate hills have to be climbed but a variation of routes to the top where practical ... Luigi did try to address as best he could. Prefer not to have dinners in hotels every night ... would have been nice to sample local restaurants in that evening.
Second hotel was poor (food aside) . Broken mirror in the first room allocated . Broken shower head in the second, roof terrace grubby... bar not staffed..
beer warm . Out of town location by busy road was disappointing. Luigi made the holiday
By Mr Prior on 14/05/2015
We did this holiday two years ago and loved it - hence the decision to return. We think the new programme makes it even better, especially in hot weather, which we had! The mix of walking, visits and sightseeing exactly hit the spot for us. Gordon & Sue are, as ever, wonderful hosts; Jenny was a first-rate guide; and the local drivers were also first-class. Well done to all at the Finca - we cannot fault your excellent service, food and attention to detail!
By Ms Elliott on 13/05/2015
This was the first holiday of this type that we have taken. I have had some health issues so was concerned that this might be a problem, but there was complete flexibility regarding which walks we could do, and the grading of the walks was so accurate, that this simply wasn't an issue. The hotel was really lovely, the briefing from our holiday rep was extremely useful, and all the travel arrangements worked perfectly. We are very impressed and are hoping to be able to take another holiday with Headwater in the Autumn.
By Mr Goodall on 13/05/2015
lovely hotel, beautiful location and scenery, reasonably demanding walks.
By Mr Toombs on 12/05/2015
Alberto was an outstandingly good guide, whose knowledge and enthusiasm added substantially to my enjoyment of this holiday. The picnic lunches that appeared from his rucksack were fantastic, and his concern form our well being and enjoyment genuine and appreciated.
By Mr Townsley on 12/05/2015
Excellent guide who made a lot of effort to ensure that we had a great holiday. Got to see some very different aspects of the French Riviera. Great walking, good food and good company.
By Mr Williams on 12/05/2015
Very good holiday, we were made to feel very welcome at the hotel El Milano Real. Good mixture of walking options, some fairly challenging. Worth visiting the south side of the Sierra de Gredos for quite different climate and flora.
By Mr Newmarch on 12/05/2015
A great week from start to finish. Excellent hotel. In particular Teresa the hotel owner, whose local knowledge, weather reports and enthusiasm were invaluable. A beautiful location to explore with varied and interesting walks.
By Mr Mottram on 12/05/2015
Very friendly and helpful staff at the Hotel who took an interest on what we did each day. Delightful scenery, good weather and interesting walks at thee right level of difficulty.
By Mrs Lipscomb on 12/05/2015
Sue and Gordon offer a wonderful warm welcome and the friendly informal atmosphere at the Finca is very relaxing
By Dr Garwood on 08/05/2015
Overall a very interesting and excellent holiday. Beautiful country with varied scenery and an amazing variety of wildlife. Very well looked after by our excellent guide Jorge Arias and driver Suri Herrera. They both ensured that it was an excellent holiday and nothing was too much trouble for them. Although the Bosque del Mar was excellent we would have preferred another day walking or staying on a nature reserve rather than a day on the beach.
By Ms Glass on 08/05/2015
Our walking holiday in Portugal was a delight. Everything worked so well and the area is outstandingly beautiful particularly in April with so many spring flowers in bloom. I would highly recommend this region/ holiday.
By Mr Cameron on 07/05/2015
Excellent holiday and a lovely area of Spain with great food and wine
By Mis Ross on 07/05/2015
David and Sue worked very hard to give us an excellent week. The walks were super and the food and accommodation were excellent. They get everything just right.
By Mr Edwards on 07/05/2015
The holiday was well planned and organised but, because we were in one hotel, we had the flexibility to change the order of the walks to suit ourselves. This meant no pressure to be at a certain place by a certain time - very relaxing.
By Mrs Darwin on 05/05/2015
Wonderful location with excellent and varied walks; lots of interesting birds and flowers; the hotel observatory was a bonus. Teresa's local knowledge and advice were excellent
By Mr Smith on 05/05/2015
A really good holiday. Excellent Hotel and walking in a very quiet area. Will email some more detailed commets direct.
By Mr Jones on 05/05/2015
Very good holiday, lots to see and well guided. Good value for money and very companiable group of people on walks.
By Mrs Greenhill on 29/04/2015
Walking in Bermuda was described well in the brochure and ideal for those of us who don't want a sun/beach /pool holiday. The bus/ferry service was excellent for getting around either before walking or after, we sometimes split the walk over 2 days as we stayed an extra 3 days and decided that to go to the end point (often a sightseeing place) and walk back, rather than start by walking. Everyone was very friendly and willing to show us the way if we were unsure. The maps and the guide notes were good. We added in going on the glass bottom boat and swimmimg with the dolphins as extras but readily available.
By Mrs Cant on 29/04/2015
The really good thing about Headwater holidays are the people who go on them. It is good to be in a small group so you get a chance to get to know everyone. On this holiday there variety of mountain flowers was amazing but I was surprised by the relatively few birds. David Eaton was really helpful to all those who had cameras making sure that the pictures were really good and providing advice on apps for sharing and editing.
By Mrs Cullum on 29/04/2015
Headwater were very poor on administration I had to request both confirmation invoices and twice request travel documents which had to be courried to us 9 days before we left which was poor considering we had to book our seats with Easyjet.
The hotels were not as comfortable as they should have been as we were cold in them.
By Mr Allan on 29/04/2015
Puglia and Basilicata a truly inspiring choice. We were inspired by Andrew Graham-Dixon and Giorgio Locatelli in 'Italy Unpacked' and this holiday fully met our expectations...........though the food not always quite so great- needed more green vegetables! Our Guide was delightful and charming. We learned that living in a cave has draw backs - high humidity - but still worth staying in the Sassi ! We also loved walking around hill top towns.......delightful!
By Mr Ward on 28/04/2015
Excellent mix of walks, scenery and wildflowers made this holiday wonderful. Certainly 10 days is needed to cover such a wide range. The food was generally excellent in the hotels, and in Tavira the restaurants O Castello (arrive early or book) and the Tavira Lounge (by the river) are well worth a visit and just a stroll from the hotel. We found the village hotel of Pedralva unique and very friendly and a super contrast to the first hotel. Monchique hotel is less special, but the restaurant was again excellent. A particular commendation to our guide Tiago for all his cheerful assistance and smooth driving: thanks for the birthday cakes.
By Mrs McTurk on 28/04/2015
Fantastic way to see the real Algarve. Well organised walks with experienced local guide and comfortable hotels and good food at the end of the day!
By Mr Beal on 28/04/2015
On our holiday we found the attention to detail and the help from the reps was outstanding. The detailed route notes in particular were very helpful and made the walking a pleasure. We will definitely travel with Headwater again.
By Mr Cooper on 25/04/2015
David and sue were really wonderful leaders for our walking in the mountains, and very friendly and helpful throughout. They cooked really good food, and we felt as though we were very well looked after all the time. Sue and david are such good cooks, I really liked everything. My wife, who is vegetarian, felt that some of the dishes provided could have been a little better, but this is said not as a criticism, more as a way of adding a further challenge for david.....we think he would welcome this.....huge thanks for fabulous holiday. Phil and Ana cooper
By Mr Clothier on 22/04/2015
Excellent, well organised holidays with good company, first class accommodation and guides - and above all, personal service that cares!
By Mrs Thomas on 22/04/2015
There had been comments that the walking on this holiday was too challenging, but I would have preferred longer walks.
By Mrs Lay on 21/04/2015
The weather was unusually cold and very windy, and there was no heating in the Marettimo Residence, but a heater was supplied at Baglio la Luna. Even so, we sat in bed in the evenings in our fleeces to keep warm, playing scrabble.
After the final walk,which took less time than expected, no facilities were open in the village of Cornino (not even the public conveniences). When he arrived, our lovely taxi driver Nicola drove us straight to San Vito Lo Capo so we could find a coffee and a desperately-needed loo. Full marks to Nicola for help and service throughout the trip; he even carried our bags up to the 2nd floor B&B in Trapani. (The amazing emergency B&B was like being on a set in an episode of Inspector Montalbano - a surprise addition to the holiday.)
The walks were enjoyable, but some of the paths on Marettimo and at Monte Cofano had been eroded by water over the winter and consisted mainly of loose fallen rocks of random sizes. Sticks are very much needed, especially for descents.
There are many dogs wandering around in this area of Sicily; we were not attacked at all, and one followed us all day on our walk to the Semaforo. We could only reward him with a drink of water, poured into a plastic carrier bag, in a hole in the ground at the picnic site. However, the dogs leave poo everywhere, so you need to watch your step!
Dear Mrs Lay,
Thank you for taking the time to complete your post-holiday questionnaire and for your constructive feedback. Please be assured that all of the feedback we receive, whether complimentary or critical, is valuable in helping us to continue to improve and develop our holidays for the future and is always well received.
Firstly, I was sorry to see the weather was unseasonable cooler than you had expected, although, despite the colder temperatures, we were happy to see this did not deter you from making the most of your holiday overall.
We were also pleased to see you found the walks enjoyable, and would like to thank you for your feedback regarding the winter erosion on a couple of the paths, this feedback has been passed on to our local agent, they are in the process of checking all of the routes, so will make this area a priority. We have also passed on your complimentary feedback regarding Nicola, our agent will ensure this is passed on, I am sure Nicola will be delighted to hear you appreciated his efforts.
Thank you also for your feedback regarding the local dogs. Whilst we appreciate, they did not cause you any bother, it would be useful to ascertain which area this occurred in, so we can report it to the local comune. (I will telephone you directly for this information).
In closing, we would like to thank you for choosing Headwater and look forward to welcoming you on another of our holidays in the future.
Headwater Customer Service team
By Mrs Jarvis on 20/04/2015
Despite initial concerns with hydrofoil sailing we had an excellent holiday. The highlights of which were the Stromboli evening walk and the Mount Etna walk too. On both of these walks our guides were knowledgeable and friendly. I am not keen on heights but the Stromboli walk is fine and very safe so please don't be put off by the warning in the brochure as I nearly was! I would also recommend doing the first Stromboli walk on the day you arrive as there is a bit of climbing and you may not want to do both on the same day if it is very hot, unless you are super fit of course! The Esso petrol station on Lipari no longer exists in the main harbour, it has been replaced by a tarmac triangle on which sits a pretty orange and white boat, the bus stop is opposite this. When we were in Taormina one of the paths up to Castelmola was also closed because the cliff face was being netted to make it safe, we had to retrace our steps and go via the road, not sure how long this will be the case though as there was a lot of netting in place already on our visit. it was however well worth the detour for the amazing views.
By Mrs Tuck on 20/04/2015
Excellent holiday, Gozo in the spring is a great place to have a walking holiday. The hotel is first class, very welcoming and good service and food
By Ms Thornton on 17/04/2015
My fourth Headwater walking holiday but the first based in one place. Loved the small, friendly hotel, and the flexibility to chose our walks according to mood, weather and stamina. Also the chance to take day trips to Cordoba and Granada.
By Mrs Corrie on 17/04/2015
It was a great holiday as we were a group of 7,made up from friends for a 70th birthday celebration.The walking was the hardest I have ever done(I am 72 and fit) but it was great fun and a real sense of achievement at the end of each day.
By Mr Robson on 17/04/2015
An excellent location, good walks with knowledgeable guides who paid close attention to our safety, charming hosts at hotel and comfortable rooms with excellent food in the hotel and in nearby bars/restaurants - arranged by hotel
By Mis Chappell on 13/04/2015
From the moment we arrived our guide Tiago made us feel at home and made our holiday an enjoyable experience. Thoroughly enjoyed the varied walks and the wildflowers were spectacular, especially on the Fisherman's Trail. By the end of the holiday, we felt we had seen many aspects of the Algarve, from the Spanish border all the way to the west coast, and from the seaside at Tavira to the mountainous village of Monchique.
By Mrs Peniket on 13/04/2015
We felt the walks were well planned and the hotels well chosen. We thought Eduardo Dias should have been more informative. On day 6 directions were inaccurate. Second para on Day 6 Camacha to Funchal at a ' T-junction of paths' we should have turned left, not right as indicated in the notes. Also other inaccuracies. At Serra Golf we booked a double room and were given a twin.
By Mr Stephens on 13/04/2015
Ideal for walking in more natural and unspoilt areas with good standard of accommodation. Warm and mainly dry weather made the walking very enjoyable although be prepared for windy spells. The importance of tourism to the area came across in the warm welcome we received from most of the Portuguese. Our introduction to the area by the Headwater rep. Tony Lewis was invaluable and his walking notes made navigation easy. Both Tony and Ludmilla made the holiday appear seamless in its organisation and they were very friendly and supportive.
By Mr Menzies on 10/04/2015
This is the third holiday we have had with Headwater and was the best yet. Tony could not have been more helpful and is clearly a man who loves his work. The walks were all superb with a huge variety of scenery. The notes were very clear and made it is easy to find our way. The accommodation was all to a high standard. Pedralva is a real gem and we were sorry to leave such an away from it all location. Choice of food for dinner at Memmo Baleeira was a bit limited unless you like pizza but they made up for this with the most superb breakfast choice. We also had the restaurant virtually to ourselves on the first night but on our return on Good Friday it was packed out with families. Quite a contrast.
By Mrs Barber on 09/04/2015
Excellent holiday with good and varied walks and lots of interesting limestone scenery. Hotel was a welcoming base with friendly helpful staff and lovely food.
By Mr Crook on 09/04/2015
Much prefer guided walking holidays - I could have put together this package myself.We got lost a few times as the island is very well signposted and it would help if there was a few suggestions where you could go to the toilet and eat/drink.On one of the walks it should be emphasised you need to take a packed lunch.The hotel though excellent in many ways had dinner too late[7pm onwards] which meant you couldnt go anywhere else say for a folk evening or pub quiz because they started about 7.30.As the hotel didn't have anything on in the evenings unless you missed dinner[which we did] you were a bit trapped at the hotel.The rep didn't make any suggestions as to what was on in other locations - the pub quiz on Friday in Xlendi was really good and there are some excellent restaurants there to eat.
By Mrs Conaghan on 02/04/2015
We really enjoyed our holiday with you. We didn't meet our rep which was unfortunate ( he was unwell) . I had hoped that he may contact us later in the week. We followed all the walks which we enjoyed. We both thought that the Island was rather more suburban than rural. Really enjoyed the bus trips and Bermuda.
By Mrs Lecutier on 30/03/2015
We realised that one boot is probably our level. We consider ourselves to be reasonably fit. However that is reasonably fit for a 64 and 68 yr old!We found the walks that we did very demanding and it took us a lot longer.Maybe the memory is very selective but I don't remember the 2 boot walks in Majorca being as strenuous. The weather was also against us so we only managed to walk for 2 1/2 days. The moving on day we decided to have a day off . In fact when we reached the Teide National Park it was1 deg C and snowing. The car in front was struggling to move forward and skidding in the middle of the road. After a while we realised we were not able to continue as he was skidding and sliding back nearer us. We carefully did an almost 18 point turn and descended back to the coast! Incredibly as we travelled the coast road to Garachico it was 21 deg C in one area.
By Mis Pearson on 30/03/2015
We felt that the reps Tony and Ludmilla were excellent and helpful at all times. They are great ambassadors for Headwater.
We were disappointed with the evening meal offered at the Hotel Memmo Baleeira. The service was slow, the food cold and over seasoned for our tastes. We found an excellent alternative restaurant in the town and went there on our last night. We would have preferred to have had an 'eat out' option in Sagres rather than having the evening meal included.
By Mrs Walter on 26/03/2015
The best Headwater holiday yet. Fantastic Guide, leading at just the right pace and giving lots of local information about his wonderful country.
By Mr Pryor on 26/03/2015
Lovely new experience. I enjoyed the variety. Nice not to have to start walks before 10.00 a.m.
The group were great and we all got on very well. Lovely having a leader, who told you about things. Wish you had more guided holidays.
They all said they preferred Headwater, because of the standards of accomodation, so lots of good quality hotels will be great for other holidays.
We all agreed that we are less keen on the three stars!
It was nice eating in sometimes and out at other times, and so you never knew what interesting thing was going to be provided next.
They were great walks and I loved everything about the holiday. We all liked the length of the holiday aswell. ie a week.
By Mr Pattison on 23/03/2015
Another great Headwater holiday. Varied walking, good and interesting hotels, good guides. Some thought it merited 2 boot status, but it was fine for us.
By Mrs White on 23/03/2015
A very enjoyable week at an excellent hotel with delicious food and friendly staff. The local guide was charming, knowledgeable and helpful. The walking was interesting and very varied.
By Mrs Mendoza on 23/03/2015
Wonderful week spent in Tenerife. Javier was a great guide, He was so knowledgeable about the volcanoes,trees,wild flowers and he bought a wide variety of
food for the picnics!
The Hotel San Roque was a jewel of a hotel. All the staff were so cheerful and helpful.The food was delicious every day. The hotel was so calm and peaceful.
By Ms Tennant on 18/03/2015
La Gomera is a beautiful island - greener than some of the other Canary Islands. The parador is a magnificent hotel with a lovely garden. I was lucky to have enjoyed a holiday with a really good group of people. The walks were tough owing to the precipitous nature of the terrain but I feel very fit and healthy now!
By Dr Jones on 16/03/2015
Well organised, great places that we would not find on our own, excellent rep who gave us a 5 star experience . We felt completely relaxed and enjoyed every minute of our holiday .
By Mr Farebrother on 16/03/2015
The combination of a small group (only four of us) and a really enthusiastic young guide in Javi made this a lovely holiday. The weather was disappointingly cool for Tenerife and it is not the cheapest of your holidays but the standard of hotel and cuisine for a walking holiday was much higher than we are used to....
By Mrs Barker on 16/03/2015
With headwater you most certainly get what you pay for. Great organisation, accommodation, walks and fantastic guide. We had fun, ate well and felt fitter at the end of the week, brilliant. Thank you.
By Mr Sledge on 13/03/2015
Good news !
By Mr Johnson on 13/03/2015
Good points: Loved La Gomera, stunning scenery, good choice of routes. Our guide was excellent - friendly, helpful, knowledgeable etc.. Transfers, minibuses and all arrangements were looked after. Hotel was characterful and had lovely gardens. Food was good. Rooms were spacious.
Not so good: We were not impressed with the catering arrangements on the Thomson flight. On the outbound flight food was offered at about 10.30 - we had only recently had breakfast and our next meal was at 9pm. Inbound the food available was mostly junk - healthier options were not available. Toasties tasted of cardboard. We did not think the hotel merited its fourth star. The rooms were a bit tired - poorly lit; shutter would not close; french window jammed; shower leaked onto floor; etc.. Service in the restaurant was slow (on the last night when we wanted an early night dinner took 2 1/2 hours!
By Mr Steinbock on 11/03/2015
Lovely island with great walks. Eating and drinking out can be expensive
By Mr Britton on 09/03/2015
The Two Boots rating was optimistic - this was markedly harder and rougher than our previous Two Boots holidays. The length of the drives to the first two walks was excessive - perhaps a hotel can be found nearer the Anaga peninsula?The Las Casas de Afur walk was very slippery on the descent, not a good way to start the tour! Various paths in the Los Organos woods are closed at present, so we had to create our own walk. The parking for the Masca Ridge walk was very congested - an alternative would be useful. It all came together at the end of the week, with excellent weather on the last three days, and Garachico is a very appealing resort.
By Mrs Robertson on 06/03/2015
Although we are very fit over 60s we all found the walks tougher than expected due to rocky and steep terrain, damp weather making surfaces slippery and precipitous paths. We found walking poles to be essential especially on slippery descents. Scenery spectacular as was flora and fauna.
By Mr Walker on 03/03/2015
Bermuda was excellent
Costa Rica was a rushed experience rather than a holiday; there was too much road walking!
We were disappointed with the Flora content
By Dr Foley on 03/03/2015
Walking the Algarve's Wild West is a lovely break in the dull winter months of Northern Europe. Wild flowers, blue skies, dramatic coastal walks, great food and wine make this an ideal, well-planned short holiday.
By Mr Cunnah on 02/03/2015
It was as described and very well organised and thought through
By Mrs Hampshire on 02/03/2015
Unfortunately the weather wasn't good. There was a blanket of low lying mist, rain or cloud every time we left the coast for the mountains which meant we didn't have the views. Fortunately the group and Lilly, the guide, were excellent.
By Mrs Spencer on 26/02/2015
Recommend how wet and cold it can be in Costa Rica in the 'rain forest in February!! Didn't expect the level of cold and damp and should have taken warmer clothes.
By Mrs Shahbazian on 26/02/2015
I would like to make known to yourselves what an excellent team Sue and David in Valencia were, they really were amazing
By Mrs Sodring on 25/02/2015
Although neither of us was fit enough for the steep climbs (we had both had bad attacks of flu for the previous month) we had a great time. A few notes : Day 2 - fabulous flowers on the mountain! the fences have been repaired, newly sorted path from cafÃ© to old building with boards along the way for enjoyment of all. Also - all roads from bottom to top have been resurfaced and were perfect (no bumps and edges clearly marked). Day 3 - Rather slippery path down through woods - goats had previously slid down making some sections slightly difficult, otherwise great walk, just caught the 15.45 bus by one minute! Day 4 - it should have been a wonderful drive but we drove in in almost white-out! then couldn't find the start of the walk in the forest (along with many others) however, we did a short walk and then enjoyed locally caught trout in the cafÃ©. Day 5 - A very cold, foggy day so decided not to climb the steep mountain but to take the car to the top and have a short walk from there. Enjoyed lunch at the hostelry up to along with many other walking parties. Day 6 - wonderful weather and fabulous Masca ridge walk (we didn't bother to descend to the view points but stayed up top in the sunshine to enjoy our picnic). Day 7 - Long but interesting drive to Tiede where we began the suggested walk but finally decided to take the gondola to the top station : perfect weather and the views were amazing! Having only recently climbed Etna, it was so worth while going up top and seeing all the different colours of rock etc as opposed to Etna's grim black.
We wished we had had more time to explore Garachico and will return there and the surrounding areas of Tenerife in future. Many of the villages have such beautiful architecture and we would like to try the really 'local looking' restaurants where we believe we could try even more local dishes than those served by the more European establishments.
By Mr Naylor on 20/02/2015
Our holiday in Tenerife was beyond our expectations. Javier, the guide, could not be more helpful. For example he gave up an evening ( and half a night) to take us to the Carnival and provided us with suitable costumes! The walks were a superb balance, each different and of consistent high quality. The hotel was first class. The staff could not have been more helpful and the food was memorably good. There was only one other couple on the holiday and we got on with them very well indeed. All in all a memorable holiday. We will be back.
By Mr Patterson on 13/02/2015
An enjoyable holiday but far too much car travel (often on narrow mountain roads) for the amount of walking. It is perhaps a little too early in the year for this destination as the weather was quite wintery with low clouds on the mountain paths.
By Mrs Hills on 13/02/2015
The walking aspect of the holiday was great but the Coco Reef was a disappointment. The hotel needs to be refurbished and better maintained and the main hotel receptionist who was on duty during our stay was disinterested to the point of rudeness. Bermuda in the winter is an ideal walking holiday destination, but visitors need to be ready for a virtually empty hotel with a skeleton staff.
Dear Mrs Hills,
Thank you for taking the time to provide your post-holiday feedback, it was great to see that you enjoyed the walking aspect of your holiday. Although, we were surprised to read of your disappointment with the Coco Reef. Ordinarily this hotel receives positive feedback. However, we realise that we cannot afford to let our high standards of accommodation and service slip, and have discussed your feedback with the hotel manager. He would like to offer an apology for the poor service you felt you received from the reception staff, and assures us this will be addressed immediately. There are also plans in the pipeline to replace the soft furnishings in the rooms and public areas. Whilst we realise this does not impact on your holiday, we hope that it goes some way to show we take the feedback we receive seriously.
We would like to thank you for travelling with Headwater this summer and look forward to welcoming you on another of our holidays in the future.
Headwater customer service team
By Mr Schafer on 09/02/2015
Wonderful trip with excellent opportunities for wildlife sightings on hikes across several different ecosystems
Our guide Perdro was excellent! He had an uncanny ability to spot and identify wildlife that we would have otherwise never seen. Pedro has an in depth knowledge of the varied species that inhabit the different ecosystems we were able to visit, He allowed us time to observe the habits of the wide variety wildlife we encountered. On multiple mornings he offered pre breakfast bird watching walks around the hotel grounds. He educated us about the history of Costa Rica in an informative and engaging manner. Our driver Walter provided us with safe, reassuring transportation while working with Pedro to help spot wildlife along the routes. Walter also prepared several wonderful picnic lunches/snack breaks. He had a good working knowledge of English and was eager to learn and practice.
The hiking was varied and interesting traversing forest trails, dirt tracks and paved roads. The two boot rating seemed accurate as there was some elevation change incurred several of the hikes. The use of local guides on the Monte de Barva, Arenal Night hike, and Cano Negro boat tour enhanced the overall experience and the extra set of eyes allowed for additional wildlife sightings.
As described in the program literature, several of the hikes involve long transfers, but they were scenic drives through the countryside/small towns.
We were able to photograph over 100 different animals including 80+ species of birds.
Make sure you bring your binoculars!
The Hotels and Meals
With the exception of the Canon de la Vieja lodge the hotels and meals were wonderful. Lodging at Canon de la Vieja was more basic and the meals there were uninspired buffets. The other hotels were well appointed with a breakfast buffet and excellent dinners ordered from a menu. Beers averaged about $3. Wifi was available but slow/spotty in the rooms. All the hotels had wonderfully landscaped ground with a fair amount of wildlife. A torch/flashlight is advisable for returning to your room after dinner
By Mis Logue on 03/02/2015
Holiday was a great break in January from depressing UK grey skies. It was also warmer than UK at about 15-16C. Tenerife presented several different landscapes, all of which were fascinating. It did help if you liked the colour black - I had never seen such huge lava flows. Hotel San Roque was really good, v good breakfasts and dinners and the picnic lunches produced by Juan Miguel, our guide, were lovely, comprising local, fresh ingredients.
By Mr Jones on 03/02/2015
Although weather in Portugal is unpredictable in January, it is warmer than UK and has more daylight hours. However the wild atlantic was wonderful to see in strong winds. The trails were wonderfully peaceful, and the coastal scenery stunning, fishermans trail was probably the most spectacular coastal walk we have ever seen. The 6 day walk was very well put together, with a variety of countryside terraines, ridge walks, cliffs and beaches. Pedralva was a fascinating place to stay, and as there were so few people there we were entertained and educated in local cuisine by their very amusing 'French' waiter. As an add on we had a 2/3 day stay in Lisbon, lovely city, and it is a must to sample the patische do nata, available in most cafes.
By Mrs Harris on 03/02/2015
This holiday matched excellent, varied walking, beautiful scenery and wonderful food in the beautiful parador. Lunches at typical restaurants on two days were a superb idea and the unique experience was much appreciated.