Loch Ness and the Caledonian Canal Walk

Mr TABOR, 18/09/2020

A very enjoyable time walking the Great Glen ay. I think Headwater should have been more pro-active in advising us about places to eat when on the trip. I had to research this, including information about when hotels did and did not serve evening meals. Some information was sent to me, but just before we left and I had already made bookings. Also, I thought we had paid for a Delux Double room at the Lovat, but we were given room 12, which looked like a standard room at the back of the hotel. Could you please check this and get back to us about it.

Headwater response:
Dear Mr Tabor, thank you for taking the time to let us know you had a very enjoyable holiday with Headwater, and thank you for your feedback. With regards to Headwater providing information about places to dine along our walking route or during the evenings, we tend not to provide detailed information on this topic, the main reason being it ensures customers have the freedom to choose a place that meets their personal requirements. Regarding the room type at the Lovat I believe a member of our team has contacted you directly to confirm room 12 was a Deluxe room.
Thank you for choosing to travel with Headwater and we very much look forward to welcoming you in the very near future.
Customer Service Team

Mrs BANNER, 16/09/2020

Beautiful locations and wonderful walking with an eclectic mix of accommodation

Mr Blunt, 31/07/2019

Overall the holiday was good however it is a pity that you cannot leave your hotel for the next days walk without getting a lift to the starting point. Inverness and Fort Augustus were great and the Hotel Lovat was first class in all respects. Ticket to Ride were brilliant and supplied us with further maps and info and were always ready to pick us up at the agreed time. Have spent many better holidays with Headwater, at least 7 I would think, but having said that visiting Inverness for the first time was a treat and Fort Augustus with its 4 Lochs always provided much interest. Good to have a very informative boat trip on the Ness from Fort Augustus. The walk from Loch Tarff was the Highlands as we expected to see.

Mrs Alexander, 05/06/2019

Flawlessly organised and a great trip!

Mr Jenkins, 24/05/2019

An excellent walking holiday in very fine scenery staying in top-of-the-range accommodation.

Mrs Hamilton, 30/09/2018

headwater is a very professional company, everything worked out well regarding accommodation and the transporting of our luggage. We did not have any worries at all as the transport was on time and in most cases earlier than the stated pick up time.

Mrs Wright, 24/09/2018

The Craigdarroch Inn is sadly in need of an upgrade and getting a meal is a chore. Unfortunately on a walking holiday you are a captive audience as there is nothing else in the vicinity. Give consideration to missing this hotel if possible until it improves.

Mrs Lloyd, 27/05/2017

A lovely way to see Loch Ness and parts of the Caledonian canal.

Dr Hodgson, 09/09/2016

An exciting and often unexpected walk beside a great canal, and in the surrounding hills and forests. Glorious views, and the chance to visit interesting sites such as the Culloden battlefield and the iron age fort above Inverness.

Mr Burridge, 20/08/2016

A very enjoyable active holiday with wonderful scenery.