Oxford to Bath Cycle

Mr Watson, 09/10/2022

An absolutely fabulous experience. Customer service response to a couple of minor issues was nearly instantaneous and resolved problems immediately. Accommodations were never less than fine, and on a couple of occasions went far above and beyond expectations.

Mr Suddes, 22/11/2021

The cycling holiday from Oxford to Bath, I cycled further on to Abingdon and also Bristol on an extra days, provided excellent opportunities to view little known Cotswolds villages and experience the Oxford and also Kennett and Avon Canal systems. The B&B accommodation was top notch but it was sometimes difficult to find satisfactory places for evening meals.

Mrs SKINNER, 31/10/2021

A beautiful cycle through stunning villages and countryside. We enjoyed every stop and outstanding accommodation. As we were cycling in October, we were lucky with the weather, which improved the overall experience. I’d recommend choosing the road option on the first day as the canal towpath is unsuitable. The bikes are terrific and the byways pleasant. All in all a hassle free holiday, not cheap, but it is what it is. Only a couple of hills to puff up, mostly modest rides. I’m old and not skinny and found it fine. We love our headwater holidays

Mr STRUTHERS, 09/10/2021

Wonderful cycling through picturesque Cotswold villages , on mostly quiet roads and tracks. For variety the last day was mostly alongside the canal with great lunch stops as in pretty Bradford upon Avon

Quite a lot of short ups and downs made us glad we had hired electric bikes at our age(late 60s)

Mr CASWELL, 30/09/2021

Well organised and easy to book. Headwater staff very helpful. Surprised that it was subcontracted rather than Headwater direct. However very good with excellent zoom chat beforehand. Accommodation generally excellent. Navigation aids extremely good. Bikes trouble free. Enjoyable experience and visited some lovely places en route. UK location meant we could easily plan travel via train. Luggage transfer worked very well with no problems.

Mrs CRAIG, 18/08/2021

We thoroughly enjoyed our holiday cycling through stunning countryside and picturesque Cotteswald stone villages. All the routes were well planned to make the most of the countryside away from traffic. The only exception being the canal path from Oxford which was narrow and very overgrown. I would choose the alternative route. In the very hot weather we appreciated the electric bikes which made the undulating countryside very enjoyable. The accommodation was all very clean and welcoming. I am glad that I booked all restaurants meals in advance.

Mr PAYNTER, 17/08/2021

The holiday was really well organised despite multiple changes, delays and disruptions due to Covid. When at last we were able to leave we enjoyed a week cycling on peaceful byeways and roads through the Cotswolds travelling through areas pleasantly off the beaten track. It was a treat for our luggage to be moved each day to arrive reliably at our next accomodation. Andrew, the local agent was available if help was needed. When on one occasion our hotel was double booked he sorted out a change of accomodation at short notice and provided a souvenir book of the Cotswolds by way of apology.

Headwater response:
Thank you Mr Paynter for your holiday summary, we are really pleased to hear you enjoyed your cycle ride with us and that you felt very well supported by our locally appointed agent.
We look forward to welcoming you on many more holidays with us.
Headwater Customer Service Team

Mrs OLDHAM, 09/08/2021

Holiday organisation was excellent. A problem on the first day with the e-Bike was rectified quickly with delivery of a replacement bike. A few of the off road cycle routes were quite overgrown and narrow, probably due to the wetness of this summer! We were pleasantly surprised at the number of traffic-free country lanes and the courtesy of the car drivers we did meet. There was very little cycling on main roads. All accommodation was spotless and luckily we did book all evening meals in advance as everywhere was full. Now if only the British weather had held out.......!!

Headwater response:
Thank you for your holiday summary, it is wonderful to learn you had a great time cycling in the Cotswolds. We are sorry to hear of the issue with the E-Bike provided, great news that our reliable, locally appointed agent fixed this for you so promptly with a replacement. Thank you for choosing Headwater and we look forward to arranging many more holidays for you.
Headwater Customer Service Team

Dr ADAMS, 14/06/2021

Unlike other companies the office team were excellent. Questions were answered within timescale. If someone did not know they admitted it and checked: that's great as it drives us mad when people pretend to know. Accommodation generally good and better than that provided by other companies that we have used. Enjoyed the cycling in lovely countryside.

Headwater response:
Thank you Dr Adams for your kind words about our team! It is lovely to learn you enjoyed your cycling holiday with us and we look forward to welcoming you on many more.
Customer Service Team

Ms PENN, 09/06/2021

Beautiful countryside to ride through. Lovely accommodation and great food.