Everyone who goes on a Headwater holiday will be emailed a link to our post-holiday questionnaire where they can give us an honest assessment of all aspects of their holiday - everything from how quickly we answer the phone to how clean the hotels were - plus an overall rating and comments about their holiday.
Any feedback collected is posted to our website, so that people can make an informed decision based on past experiences before heading off on holiday. We don’t edit the reviews, the only thing we do is proofread them and alter any typos, where necessary, to ensure they are easy to read for everyone. All reviews will be published (except in certain extreme circumstances), and a member of the Headwater team will respond to any constructive criticisms/comments under the reviews, at their discretion. So, for the real tales, twists and turns of our holidays, look no further than the reviews from our previous travellers.
The walks gave an excellent taste of the area and coming in October we saw the autumn colours at their best yet were able to enjoy warm sunshine!
The walk instructions and timings were spot on for us. We had a really enjoyable and relaxing time
Dear Mr Fletcher
Thank you for taking the time to post your review. We're so pleased that you enjoyed your holiday and managed to relax and enjoy the warm autumnal sunshine in Austria.
We do hope that we will be able to welcome you on another Headwater holiday in the not too distant future.
We had a wonderful holiday which more than lived up to expectations. We loved the location. The lakes and mountains, towns and villages in Austria, were really picturesque and were fortunate to see them in amazingly good weather.
Our holiday Reps, Jill and Colin were exceptional. Nothing was too much trouble for them. Their knowledge of the area and advice on walk routes were the basis we used to planning what turned out to be a wonderful week of walking.
Excellent from start to end, great base for walking holiday. Glad we could fly from local airport. Team in Austria - very friendly and knowledgeable.
Excellent hotel in Bad Ischl with very good transport connections to various walks just 10 minutes walk from hotel. All walks suggested were within the grade with some being a little more challenging than others. All with outstanding views. If there weren't so many other places to visit in the world I wouldn't hesitate to return. A friend and I found the walk descriptions easy to follow and going at your own pace gave you the options to take as long as you liked at various places of Interest. Would definitely recommend this holiday to anyone who enjoys walking with a little challenge and stunning views .
Good location, great walks, brilliant food.
We had a excellent walking holiday in the magnificent Austrian Lake District. The weather was kind and we walked every day up into the hills and mountains and were rewarded with spectacular views of the lakes,forests and snow capped mountains. Must give a special mention to our guides Colin and Jill who’s briefings and tips about the walks were excellent, went out of their way to keep in contact via text and helped to make this holiday special.