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Customer reviews: Guided walking holidays

Everyone who goes on a Headwater holiday will be emailed a link to our post-holiday questionnaire where they can give us an honest assessment of all aspects of their holiday - everything from how quickly we answer the phone to how clean the hotels were - plus an overall rating and comments about their holiday.

Any feedback collected is posted to our website, so that people can make an informed decision based on past experiences before heading off on holiday. We don’t edit the reviews, the only thing we do is proofread them and alter any typos, where necessary, to ensure they are easy to read for everyone. All reviews will be published (except in certain extreme circumstances), and a member of the Headwater team will respond to any constructive criticisms/comments under the reviews, at their discretion. So, for the real tales, twists and turns of our holidays, look no further than the reviews from our previous travellers.

Ms Gower
Walking on La Gomera
11/12/2018

La gomera is a surprisingly varied island for one so small. The hotel was fabulous with great view towards Mount teide. Enekoiz our guide was passionate and knowledgeable about the island. Walking was perfect.

A fascinating introduction to Transylvania with a mix of serious hikes, gentle strolls and sightseeing. We had a seriously unpleasant windy/cold introductory long hike followed by perfect (but apparently unusual) weather for the rest of the week. The tour two weeks earlier had apparently experienced hot (30+) weather and crowds.

Ms Mcadam
Walking on La Gomera
27/11/2018

La Gomera was a revelation. I had been put off by the mass-tourism reputation of the Canaries, but this relatively undeveloped island maintains its own strong identity, amid a backdrop of stunning volcanic scenery. The network of ancient footpaths traversing the terraced ravines provides a perfect way for today's hikers to explore. Some of the paths are steep, but the hard work is rewarded with magnificent views over to Mount Teide on Tenerife, Hierra and La Palma. The laurel forests at the top of the island are magical, not to be missed. Our guide, Enerkioz, was passionate about his island, telling excellent stories, sparking lots of interesting conversations, and looked after us all very well. The Parador provided relaxing, elegant comfort at the end of the day. We did not go hungry. I really would recommend this trip very highly indeed.

Good balance between walking and touring with cultural visits and exploration of Krka national park.

Mr Donald
Highlights of Montenegro Walk
26/11/2018

Excellent experience of the highlights of Montenegro but slightly too long in the minibus on some days.

Mr Lazare
Walking on La Gomera
26/11/2018

La Gomera is a small island, but offers a wide variety of terrain. A great hotel and an excellent local guide made this a thoroughly enjoyable holiday.

First time in Croatia and an excellent introduction to the country which is beautiful. Our guide Ivan was brilliant as was our driver Marin. Loved the variety of mini bus and ferry/boat travel. The walking was tame but enjoyable. Wonderful coastline and towns. Lots of food, perhaps too much although all the places we ate were great. A 3 course meal at lunchtime often not until 3pm and then a further 3 course meal in the evening was a bit overwhelming. Picnic lunches were preferable. The Dubrovnik Palace Hotel is a hard act to follow, just magnificent. Our room at Hotel Kastile was small, tired and noisy and although we had a spacious room at Hotel Pasike the breakfast was very poor, in fact practical non existent and not up to Headwater standard. A diverse group who got on well and this was a most enjoyable holiday

A lovely week walking in the hills of Andalucia, based in a great little Finca. Wonderful food and friendly, helpful staff making for a very relaxing stay. Nice to have a day off in Malaga which has lots to see. A fabulous walking guide in Judith who although Dutch lives locally so knows the area very well. Would definitely recommend the week for gentle walks, great food and hopefully good weather!

The highlight of the holiday was most definitely the hotel. We were made to feel like old friends, even by fellow guests who weren’t part of our group. We’ve never stayed in a more relaxing hotel. The guide was excellent and the walks, particularly the last one into the mountains, where delightful. The accommodation was excellent as was the food.

Ms Kircher
White Villages of Andalucia Walk
22/11/2018

Finca el Cerrillo was a beautiful property, with everything you could hope for. There was only 14 rooms but the outside space, with so many tucked away seating areas, was incredibly spacious. Dinner each evening was delicious. Our hosts were friendly and welcoming, and the staff always smiling and helpful. Judith, our guide, was extremely knowledgeable and very easy to get on with. She helped to make our walks a real experience.

Mrs Baron
Secrets of Tenerife Walk
20/11/2018

An excellent holiday discovering the secrets of Tenerife.Superb guide, excellent accommodation and great regional food.We were well looked after from start to finish.Our opinion of Tenerife has changed dramatically. It is an excellent destination for winter walking .

Ms Lavery
Vistas of Valencia Walk
15/11/2018

Fantastic all round walking holiday.

Ms Turner
Vistas of Valencia Walk
14/11/2018

Great experience of Spain for the average professional British person

Mrs Brookes
White Villages of Andalucia Walk
29/10/2018

Brilliant! Fantastic guide (Nick), food, The Finca and hosts. Great company in our walking group.

Superb holiday with wide mixture of culture and walking accentuated by excellent weather. Guide and his driver were excellent companions throughout the holiday, and as your records will show, our party comprised just two couples which gave the feeling the six of us we were on a family holiday.

5* location, 5* beautiful Finca with endless hidden terraces, where you could relax in peace if you wanted to. Lovely swimming pool. Food was exceptional throughout the week, including lunch tapas stops out and evening restaurant meals,. Best of all were the Finca meals. Wine was flowing and , if you wanted, you could purchase further drinks before meals from the Honesty bar. I found the walks accurately marked at 1+ and, at 67 and only recently having become a walker, I thought they were perfectly doable unless you had mobility issues, in which case, choose a trip which doesn't include rugged mountain tracks. The guide, Nick, gave us background geography and history, while walking, and many thought that was a welcome addition to some other trips they had been on. There were only 9 of us and I think, again, that that is what made the trip so enjoyable. We could chat to different people on the walk and evening meals were all the more pleasant because of the smaller group. Sue and Gordon, who run the Finca with help, provided an exceptional experience. They put themselves out and were charming but unobtrusive. I think I was very lucky to have chosen this trip as my first walking experience away on my own. It was a brilliant week and well worth every penny.

Mr Shannon
Vistas of Valencia Walk
24/10/2018

A really good holiday, we had not been ona guided walking holiday before, although had been on many self-guided walking holidays. The level of walking was ideal for us and the scenery was great. the evening meals were excellent and the warmth of reception from our hosts and their good humour and helpfulness was a highpoint.

Ms Clark
Vistas of Valencia Walk
24/10/2018

Fantastic first walking trip. Shall definitely do another one and hope it’s as good.

Ms Syme
Vistas of Valencia Walk
24/10/2018

We were delighted with every aspect of this holiday, from the warm welcome by our hosts, Sue and David, to the lovely accommodation and beautiful mountains. The walks were carefully planned and Sue and David were able to quickly assess the group and cater to our needs. The attention to detail was most impressive, from the outstanding catering to the knowledge of, and interest in, the surrounding countryside and its flora and fauna. Not only did we enjoy the holiday and the company of our fellow guests, but we also felt that our hosts enjoyed their guests and genuinely cared about our experience - we were able to retire each evening feeling well-exercised, well-fed and having had a really good laugh. An excellent holiday - thank you to David and Sue!

This was an excellent holiday, with a 1st class guide, Jakov Vucak, infact he was the best guide we have had in over 20 years of holidaying with Headwater.



It was an unusually small grouo of 4 travellers, and with his great sense of humour he built an easy rapport with each of us. He led the walks with confidence, ensuring we were safe at all times. We found his knowledge and passion about all aspects of Croatian life added to our enjoyment- particularly his pre dinner explanations of the geography of the former Yugoslavia and the history of the recent war.



Mateo, our driver was also fun to be with , and his careful driving made us feel safe.



The sites we visited were fascinating and we benefitted from the tours with the local guides in Dubrovnik and Split. We had booked an extra night in Dubrovnik and this was useful as it enabled us to walk the city walls as well.



Each of the walks were different, and not too taxing, apart from the steep hill to finish the last walk!



The hotels were in great positions and different from each other, which is one feature we love about Headwater holidays.



We ate at some brilliant restaurants and the food was always good, sometimes exceptional. However, I felt that on more days I would have preferred the picnic lunch and coffee option mid day rather than 2 restaurant meals in same day.



This was a holiday we will remember for a long time.



A variety of walks and sight seeing made our first visit to Romania enjoyable and interesting. We found the countryside beautiful and our various hosts welcoming. We had a very good experience and would like to visit again. I would recommend talking through the fitness requirements with Headwater when choosing this trip. We were all except for one, over 65, and although we were fit the walk was tougher than we expected and if the weather had been unkind we would have found it much harder. Strongly recommend taking sticks.

Ms Stradling
White Villages of Andalucia Walk
12/10/2018

EXCELLENT WEEK AWAY, GOOD COMBINATION OF WALKING, SIGHTSEEING & RELAXATION IN PRETTY SURROUNDINGS

Mr Arthur
Highlights of Montenegro Walk
05/10/2018

Well organised, varied experiences,excellent guide

Very interesting place to see. Beautiful landscapes mountains, forests, villages you saw it all!

An excellent holiday exploring Transylvania and the Carpathian Mountains, with plenty of variety - and we really enjoyed the historical/sightseeing elements. There was a good mix of scenery/landscapes when walking (the area is extremely attractive), however we did feel that there were some very strenuous sections to some of the walks which were definitely harder than the level 2 that the trip was graded at. The hotels were excellent and very comfortable, often with stunning views and all in excellent locations. Food throughout the trip was plentiful and tasty, we particularly liked our lunches in local villages. Despina, our guide, was professional, knowledgeable, helpful and fun and made sure we had an extremely enjoyable holiday. We would definitely recommend this holiday.

Our guide, Ivan, was knowledgable and passionate about his country but more than that he was a thoroughly delightful person.

I really enjoyed Croatia but found the holiday too "guided" For example I would prefer not to have to eat in a group of 12 every night as nice as the group were.

In our last hotel (Pastike), we all seemed to get a very different standard of rooms and we seemed to draw the short straw with a very small room with poor air conditioning. Our fellow travellers descibed suites, jacuzzi baths, sofas and beautiful views. We had tried to upgrade on booking but were told it was not possible at this hotel.

However, i think it was my mistake to book a guided holiday without really understanding what that would entail so next time I will be sure to book our usual self guided cycle!

Overall an excellent holiday. Everything was well organised and ran smoothly. Our guide was first class - well informed, attentive and with a good sense of humour - he quickly established a good rapport with the whole group and nothing was too much trouble for him. The locations visited were varied and most interesting. The travel by minibus was comfortable and appropriate and the driver was friendly and careful.

Mr Mines
Vistas of Valencia Walk
21/09/2018

One of the best holidays I have had, really enjoyed it and Sue and Dave made it so and the other people on the holiday we all got on very well

Mrs Jacobs
Vistas of Valencia Walk
19/09/2018

Dave and Sue are very welcoming and friendly and go out of their way to make their guests feel comfortable. The food was excellent and the rooms and beds very comfortable. Some of the more challenging walks were beyond our capability but they ensured that there was an alternative more suitable

Mr Shimmen
Highlights of Montenegro Walk
18/09/2018

A great first experience of Headwater organisation. We were fortunate to join 8 other wonderful walkers who were all Headwater advocates. The guide was a great guy, helpful, interesting and fun. Hotel Soa was not so good. We hope to travel with you again.

Ms Nicolson
Highlights of Montenegro Walk
13/09/2018

Montenegro is a very beautiful country and the programme certainly showed us many highlights; guide Sinisa with his excellent knowledge of the region and its history certainly enhanced our holiday - super group of people too!

Mrs Allen
Highlights of Montenegro Walk
12/09/2018

Great locations, excellent guide and a great bunch of fellow hikers. Wonderful holiday.

This is a varied itinerary consisting of walks and sightseeing in a small area of Romania. It's described as intermediate level and there were some steep sections but the walks were not overly long - longest about 7 hours including lunch at a mountain hut. The scenery is beautiful and the villages, castles and towns visited very interesting - Romania has a complex history. The wildflower meadows were an absolute delight, identifying some species quite challenging! The hotels we stayed at were good, Fronius Residence is a beautiful building. We did have 2 rooms in other hotels with dodgy shower drains which we reported. Eating establishments were all pretty good, traditional food which was more than acceptable. All coped well with people in our party who required gluten-free food or were vegetarian. Our guide, Despina, was exceptional. I cannot praise her enough - her English was excellent and she was intelligent, informative, helpful, receptive and also fun. She could explain to us the history, politics and culture of the country. She also coped very well with any difficulties that arose, going out of her way to visit a pharmacy for treatment for a damaged foot. Her sonic dog repeller was magic - there are a lot of dogs in the rural areas!

Personally I would have liked a little more walking and a little less lunching in the day times, though the lunches in open barns in Saxon villages were charming. There was certainly one day when we walked from Cris to Malancraz for lunch when I would have liked a further walk in the afternoon to another village.

All in all a very pleasant holiday with good company - interesting people and we all made the effort to gel together as a group. I have not been on a group holiday like this before - we normally travel independently, but I found it an agreeable experience which I would repeat in the future.

Mr Elfickwood
Delights of the Dalmatian Coast Walk
11/09/2018

A very enjoyable week, covering many different aspects of Croatia

Excellent from start to finish-from initial enquiry to booking through Operations to on the actual on the ground Guiding.

Romania is a beautiful country with really nice welcoming people.

Our Guide Dispina was excellent couldn't have been better also our driver was always on time at the right place and very helpful and considerate.

Can recommend Headwater and this holiday without reservation.

Only slight issue is for any elderly,frail travellers the hotels don't have lifts ( except Belvedere) nor Portering( except Fronius) which can be a problem for rooms above ground floor.It didn't affect us as we are pretty fit but could be a problem for others.Also Hotel Belvedere is out of town and very upmarket and smaller friendlier hotel or guesthouse would be better.

Mrs Stein
Highlights of Montenegro Walk
10/09/2018

The whole holiday was well organised to give a diverse interesting and relaxing introduction to a wonderful country complemented by an extremely helpful guide.

Finca el Cerrillo is exceptional. The care and tought that have gone into the walking programmes is impressive.

Perfect combination of walking & sightseeing. Wildflowers were at their best at this time of year. Sasha, our guide, was excellent & went out of her way to ensure everyone had a good holiday.

The holiday was a great mix of walking, sightseeing and eating lovely local food. Our guide was excellent and informative about all aspects of life in Croatia.

A lot of walking and a lot of Sarmale (cabbage rolls) if you don't like both then maybe not for you!

A very good balance between walking and sightseeing without too much travelling by coach.

Mr Porter
Vistas of Valencia Walk
07/09/2018

This is our 4th Headwater Holiday. The region is lovely and the walking is varied and challenging we enjoyed it. . David and Sue are extremely hard working, very knowledgable about the area and experienced guides and walkers. They produced delicious tapas on our 1st evening and cooked a beautiful paella on our final evening, the rest of the meals although plentiful and well presented are very English and the baguette lunches very prescriptive. The week is run to a rigid timetable and therefore may not be to everybody's liking as there is little scope for flexibility.

Lovely hotels, great tour guide.

Mrs Meadows
White Villages of Andalucia Walk
05/09/2018

Everything about the holiday was good, the hotel, the company, the food and the guides had an excellent knowledge of the environment. Overall a thoroughly enjoyable week.

Mrs Lavelle
White Villages of Andalucia Walk
05/09/2018

5 star holiday experience . Excellent hotel , location and walking experience.

Friendly, helpful, engaging and committed to ensuring a successful holiday experience.

Friendly, welcoming hosts in a beautiful location. Wonderful walking with Gordon and Sue.

A thoroughly enjoyable, relaxing time in beautiful surroundings. Congratulations to Sue and Gordon, and their team, they are wonderful hosts.

Gentle walking in beautiful scenery. Nick was an excellent guide, and the Finca is a lovely, homely place to relax and enjoy some peace and quiet.

Mrs Craven
Vistas of Valencia Walk
05/09/2018

My holiday experience was brillant. From meeting at the airport, the comfortable transport. The exceptional food. (David is an excellent cook). Sue and David were perfect guides. Nothing was too much trouble.

Mrs Jones
Vistas of Valencia Walk
21/08/2018

Challenging and enjoyable experience with excellent hosts/guides

Mrs Oakden
Highlights of Montenegro Walk
25/07/2018

Visiting Montenergro was a wonderful experience. The walks through pastures, by lakes to rewarding view points with our excellent guides, Misa and Stefan will be etched in our minds. The beautiful wild flowers. The lunches provided by your company were interesting, one in the pouring rain by a lake, one with the Garnet wine grower, then at the mausoleum to Peter 11. Nothing was too much trouble for Misa and Stefan. The walks were great fun and despite our ages we managed the steep ups and downs. We will certainly recommend it to our younger friends !! . Our companions Paul and Elisabeth were great company. Primrose and Tony Oakden

Mr Goldfinch
Highlights of Montenegro Walk
25/07/2018

Good itinery , lovely accommodation , Excellent guides

Mrs Constantine
Norwegian Fjords Walk
18/07/2018

go to Norway . lovely people , fantastic scenery , excellent food . ( beer expensive though ! )

Bungay
Norwegian Fjords Walk
09/07/2018

Wonderful holiday, getting to know this stunningly beautiful area in a closer way than one would from a crowded cruise ship. Our guide was excellent, good company, and coped with us brilliantly.

Beautiful scenery and flowers. Walking at times 2 1/2 boot not 2. Food variable -evening meals in Sighisoara poor. A restaurant rather than another hotel would have been better. Sightseeing very enjoyable and interesting.

The holiday provided a very good balance between the walking element that one normally expects from Headwater and the opportunity to view the many historic castles, fortified churches, and villages. However some of the larger attractions, e.g. Bran were a lot busier than anticipated. The meals were good, and in particular the lunches were both generous and interesting as some were provided by the welcoming local villagers in the remoter locations visited! Despina our guide went out of her way to organise additional activities, e.g. a morning visit to the monastery in Sinaia, and was generally knowledgeable and helpful throughout.

Mr Dennett
Walking on La Gomera
04/07/2018

The guide spoke good English and was very knowledgeable and passionate about the island. The walks were challenging and between a 2 and 3 boot in our and the guide's opinion but with only 3 grades to use, difficult to differentiate. Disappointed no tea/coffee facilities available in room. Overall enjoyed the holiday.

Mrs Merry
Walking on La Gomera
04/07/2018

Our guide Audrey was superb. Her knowledge of the area was excellent and she was flexible in her approach if weather conditions meant a change of plan. The group were really good company and the Parador was wonderful. La Gomera is a beautiful island, so varied and the walking although challenging at times reflected this.

We appreciated being able to take a later ferry back to Tenerife & to have Audrey meet us and escort us & luggage to the airport was helpful.

Ms Odell
Vistas of Valencia Walk
04/07/2018

Sue and David are the most warm and lovely hosts ever, they looked after us superbly on our one weeks walking holiday...everything was perfect from our lovely, immaculate apartment to the absolutely delicious 3 course meals lovingly cooked by David every evening and of course, the wonderful walks led by both Sue and David who are both founts of knowledge on the flora/ fauna, ecology and history of the area...their passion for what they do shone through, they are so charming, always smiling but also very professional. It was truly the best group walking holiday that I have ever been on.

Amazing Spanish venue giving a true insight and feeling to old Spain (well away from fish and chips!). The Finca has been beautifully renovated to offer individually laidout room with plenty of quirky outdoor spaces (including a tree house with bar). The hosts are very welcoming with great enthusiasm and knowledge. The walks were well thought out with plenty to see.

Following receipt of the excellent documents describing the holiday in full we were extremely excited. If anything we were a little worried that we had too high an expectation but this certainly wasn't the case. The holiday was every bit as good as we expected. Even the weather was perfect. Everything was arranged so well and the people looking after us from the owners to the staff were excellent.

Mrs Pattison
Vistas of Valencia Walk
03/05/2018

Excellent walk leading and food from Dave and Sue. Accommodation did not seem to match the clients, for example the single person in the room opposite had a much bigger room than we, as a couple had. Our hosts were keen to offer alternatives when we felt that the planned walk for a particular walk was harder than we would have preferred. Our hosts did an excellent job in both looking after us on the walks and feeding us with great evening meals and breakfast.

Headwater response:
Dear Mrs Pattison,
Thank you for taking the time to complete your post-holiday feedback. We were pleased to see you had an enjoyable holiday overall. We were however sorry to see that you felt the room allocations did not match up with your expectations. All of the rooms at Casa Carrascal are of a similar size and allocated depending on the requests received at time of booking eg: twin, double for sole occupancy or double. Each room does however have its own unique features, the room you were allocated has direct access to the garden and terrace. It was great to see you felt Sue & David provided an excellent guiding service and that you enjoyed the meals they served.
We would like to thank you for choosing to travel with us this summer and look forward to welcoming you on another of our holidays in the future.
Kind regards,
Lisa

Mrs Dibben
Vistas of Valencia Walk
28/03/2018

We were very well looked after by Sue and David in a wonderful location. Great walking holiday.

Mr Cumming
Secrets of Tenerife Walk
20/03/2018

As with previous Headwater holidays the planning was excellent . Every detail of the week went well. Our guide was knowledgeable, friendly and caring. The hotel was wonderful. We recommend it all.

Miss Muth
Secrets of Tenerife Walk
20/03/2018

Fantastic volcanic scenery albeit sharp rocks, high paths, very narrow edges, long drops and 'interesting' high-level roads! We enjoyed every moment of it. Everything about the holiday was excellent and more than met our expectations. The local guide (Javier) was outstanding. Friendly, informative, professional and an all-round pleasure to be with. He paced our walks very well and provided yummy picnics. The hotel was brilliant with staff who couldn't have been more helpful, friendly and professional. This holiday may have spoiled us for other guided or self-guided holidays since our expectations are now exceedingly high. Thank you to all

Miss Witham
Secrets of Tenerife Walk
16/03/2018

This was an all round excellent holiday with wonderful hotel (lovely food, excellent service, ideal location), well organised walks through a wide variety of terrain, excellent local guide with an extensive knowledge of the area and ideal weather for walking.

Miss Jones
Secrets of Tenerife Walk
16/03/2018

The local guide is a real enthusiast for the island and it's environment. His insight made a good holiday excellent.

Mrs Medley
Secrets of Tenerife Walk
20/02/2018

Excellent walking, very knowledgable guide, lovely hotel. Not so good weather!

Mr Knight
Secrets of Tenerife Walk
20/02/2018

Despite somewhat mixed weather it was an excellent holiday. The walks, carefully chosen and led by Javier were varied and interesting, and revealed the beauty of Tenerife which I suspect the vast majority of visitors are unaware of. Javier was extremely knowledgeable, friendly, helpful and well organised. The hotel was absolutely first class, especially the food!

Mr Brown
Secrets of Tenerife Walk
20/02/2018

Javier was an excellent guide who coped well with all eventualities. He was extremely well informed on the island areas where we walked.

Mrs Hardy
Secrets of Tenerife Walk
20/02/2018

The weather was far from perfect with strong winds and rain. Our guide adapted the itinerary and substituted walks in drier areas. Other than the weather a great holiday.

Mr Kettle
Vistas of Valencia Walk
20/02/2018

Takes the stress out of arranging everything yourself. Felt safe, relaxed and very well cared for.

Interesting country, good guide and walking. Fair amount of hill work, some with steep drops on one side. Would have helped if Headwater had provided good profiles for each walk. Very friendly people along the way.

Mr O'Hare
Highlights of Montenegro Walk
01/02/2018

Well-guided, with a good range of features to please any traveller

Miss Hearne
Norwegian Fjords Walk
01/02/2018

Walking in Norway was an enormous treat from beginning to end. Great guide; stunning scenery; comfortable hotels. I'll definitely travel with Headwater again.

Ms Roberts
Norwegian Fjords Walk
01/02/2018

Most beautiful country- wonderful waterfalls, magnificent mountains glorious lakes and fjords. Excellent, knowledgeable guide. Holiday of a lifetime.

Ms Hochheimer
Norwegian Fjords Walk
31/01/2018

Overall it was a great experience. The landscape is amazing.

A mixture of beautiful walks and site seeing at 3 UNESCO World Heritage sites. A great introduction to Croatia.

This was a real 5 star holiday. The scenery and walking were fabulous and it was great to end every day at wonderful hotels in superb locations. The local rep was brilliant and her local knowledge of the area was superb. Can't fault the holiday in any way.

Great holiday taking in some stunning walks and 'bucket list' site seeing. We were lucky with our group and guide, great fun, and fortunate to have a week of sunshine. All the hotels were welcoming with good food and comfortable rooms.

Really enjoyed it, with Sasa and Tomas the driver both major factors in this. Very varied, with Dubrovnik and the hotel there a particular highlight.

Mrs Woodhead
Highlights of Montenegro Walk
15/01/2018

We thoroughly enjoyed our walking holiday in Montenegro. Our guide Sonja was excellent and the scenery was superb with very good accommodation.

Ms Klein
Highlights of Montenegro Walk
15/01/2018

A wonderful way to explore and enjoy a beautiful new part of the world, with challenging and stimulating walks and experiences - and with all the concerns, planning and details in the safe hands of a friendly and knowledgeable guide.

Ms Hardman
Walking the French Riviera
10/01/2018

wonderful holiday with excellent guide. The accomodation in Menton was good and the location was excellent. Food for dinner at recommended restaurants was excellent also.

Headwater's Delights of Dalmatian Coast Walking Tour was just that - delightful. Croatia is stunning and the tour took us to interesting and varied places from bustling Dubrovnik and Split to beautiful trails around Dubrovnik, the surprisingly interesting Blaca Monastery on Brac Island and the trails and waterfalls of Krka National Park. Trogir was an unexpected small town gem. The walking was not difficult and on several occasions well off the beaten track with beautiful views. Headwater did a good job on selecting hotels - two were excellent and our outstanding tour leader, Sasha, found excellent restaurants for lunch and dinner. Sometimes we felt we needed a few extra miles of walking to offset our meals. The experience was enhanced by Sasha, our tour leader, who was enthusiastic, knowledgeable, eager to help and always had a smile. And to top it off, we were fortunate to be part of a fun, compatible multi-national group. We will look for other opportunities to travel with Headwater.

A superb holiday, wonderful accommodation, good mix of walking and sight seeing, all supported by a Brilliant guide who charmed us all, she was so lovely and caring and gave us a good personal view of Croatia.

This holiday is a brilliant introduction to Croatia, with so much packed in a short time. The guide and driver could not have been more helpful, friendly or enthusiastic. All the hotels were wonderful and there was plenty of choice at meal times to suit all tastes. All in all a fantastic experience.

Mrs Gallego Perez
White Villages of Andalucia Walk
02/01/2018

I would have done away with the day to visit Malaga, instead put in another walk. The return flight was a mess because of B.A., nothing to do with you but it put a damper on future plans.

It was a five star Holiday.

Beautiful scenery of rolling hills in vast valleys with wildflower meadows, exceeded expectations. Be prepared for a lot of climbing up & down hills. Extremely cold our first day as 2000m high & still some snow lying, so warm clothing needed! First day was long descent & we have recommended to guide that might be an idea to alter this walk slightly. Renate our guide was excellent & went out of her way to help us. Hopsitality, accommodation & food was superb, especially at the Hotel Nobillis.

This is the fourth time my sister and I have been to Finca El Cerillo. Its setting, garden and swimming pool are outstanding and the buildings have been adapted imaginatively to make comfortable en suite rooms. Staying there feels like staying in an idiosyncratic country house where nothing is too much trouble. Food is delicious, the welcome is exceptional, and suggestions for improvement are genuinely welcomed. The walking is great too, and very well guided. We like the practice of sitting with fellow guests at supper and on each occasion have found them congenial. Very few exceptions!

Our third visit to the Finca. As always great - although the mixture of guide/companions made this possibly the most enjoyable visit yet. As always the Finca is a superb centre for the holiday; and Elaine is an outstanding guide in all respects.

Mr Cosford
White Villages of Andalucia Walk
29/12/2017

An excellent introduction to the area with a wonderful guide.

This was a door to door excellent holiday and experience.

Mrs Perkins
Secrets of Tenerife Walk
29/12/2017

Always delightful company in spite of a small group

Mr Garrood
Highlights of Montenegro Walk
12/12/2017

Excellent locations. Both hotels good,but Conte excellent. Food at Soa OK but not outstanding, while the meal out was really good. Super guide and a varied programme made it memorable.

Mrs Dixon
Highlights of Montenegro Walk
12/12/2017

It was good holiday, but travelling between hotels was longer than anticipated. Glad we booked an extra night either end as not much free time on the tour. And is hilly

Weather helped being nice but not too hot

Mrs Pattison
Highlights of Montenegro Walk
12/12/2017

A fascinating place to visit. Walking through beautiful 'alpine' scenery, gradually learning about the complex history of the area from a knowledgeable and amusing guide. Great local wine and food.

Mr Southgate
Norwegian Fjords Walk
12/12/2017

Although the amount of travelling impacted on the time available for walking our guide made frequent stops to allow us to enjoy the views. We saw and walked in a great cross section of terrain allowing us to appreciate that Norway has great fjords but so much more. The food was very good and we particularly liked creating our own packed lunches at breakfast. It allowed everyone to take what they needed and avoided waste. Our guide Gordon entertained us on the guitar one evening which was an unexpected bonus.

Exceeded expectations in accommodation and general arrangements & attention to,detail. Walks were good. However needs,to be made clear these are not gentle strolls and a degree,of difficulty is involved

Mr Greenhalgh
White Villages of Andalucia Walk
12/12/2017

A well chosen rural, village based location for an experience of the real Spain. The Finca el Cerillo takes some beating,and we would recommend every aspect of the holiday, the experience was only positively added to by the whole location team. Thanks to all.

Mr Mattingly
Vistas of Valencia Walk
12/12/2017

Sue & David were excellent hosts/guides and David's cooking was superb. One or two walks were fairly hard going in temperatures of 30C+ with little shade, but that was our fault for underestimating the potential temperatures in early September.

Mrs Banks
Vistas of Valencia Walk
12/12/2017

David and Sue are passionate about walking and it shows in their professionalism and attention to detail. The walks were tailored to the preferences and capabilities of guests (though you do have to be fit). The accommodation and food were both excellent. David responded to our food preferences with great good humour. Altogether we felt more like house guests than paying customers. Go there and enjoy the vistas!

In a word, EXCELLENT. The Finca el Cerrillo provided comfortable accommodation in a wonderful location. Surrounded by beautiful gardens with excellent views across to the nearby (white) village, this was a great place to relax. Breakfasts, packed lunches and evening meals (two at local restaurants) were all delicious. The hotel owners, Sue and Gordon Kind, were welcoming and attentive hosts, keen to make sure that every guest felt looked after. Our walking guide, Elaine, was first class, leading us at the right pace for the group, and informing us about the local area, history and wildlife. The walks were typically 4-5 miles in length, and correctly described as 1+. Nothing too challenging, but with enough ascent and descent to keep us active for a few hours each day. I greatly enjoyed the trip to the caves at Nerja, the visit to Theo's bar, and the journey by 4x4 up into the mountains to start the walk on the final day. All flights and transfers went well, including Headwater offering alternative flights very quickly and efficiently following the collapse of Monarch. As a single traveller this was a great opportunity to meet with some interesting and sociable fellow travellers who all got on well together. Overall, I would highly recommend this holiday.

Ms Holst-Larkin
White Villages of Andalucia Walk
21/11/2017

One of my best holidays. Good company (others on same holiday). Nick the guide was excellent too.

Mr Pearson
White Villages of Andalucia Walk
16/11/2017

This holiday has a delightful base at the pretty finca run by Gordon and sue and their friendly and efficient team .Their commitment to making your holiday as enjoyable as possible includes excellent guiding, delicious food within a relaxed , comfortable atmosphere. Walks seem to be adjusted to match the weather and overall ability of the group. The inclusion of meals out in the local restaurants etc meant we really felt that we were experiencing the Spanish cuisine. Great fun in a lively group. Thank you!

Mrs Merry
Vistas of Valencia Walk
16/11/2017

Superb from start to finish. Excellent walking although challenging at times. Highly competent leaders. Very high standard of accommodation. Wonderful food beautifully presented. Delightful, welcoming hosts/walk leaders. I would stay here again

Very enjoyable - mixture sight-seeing & walking. Guide was lovely and went out of her way to make sure we were safe & comfortable. Hotel Nobillis was awsome

Mrs Edgar- Jones
Vistas of Valencia Walk
06/11/2017

Sue and David could not have been kinder or more hospitable, they really made our holiday and were a lot of fun.

Great combination of scenic walking, gourmet food and historical interest

Mr Moore
Norwegian Fjords Walk
08/09/2017

Excellent guide. Variety of walks showing off this beautiful area of Norway. Distances and logistics of travelling between hotels impacted on the walking experience and this may need some development in the future. Overall hotels were good.

We loved our Dalmatian Coast adventure. Sasha was a wonderful host and really made the holiday just perfect. The walks were great and we visited some beautiful places but some of the group found a couple of them a challenge in the heat, not sure they were graded appropriately? Hotel Kastil and Hotel Pasike would not have been our first choice of hotels but, nevertheless, this didn't detract from our enjoyment of the holiday. Would highly recommend this holiday if you want to explore this part of Croatia.

This was an excellent holiday. Croatia is beautiful and the walks were very nice giving a wide range of things to see. I cannot praise our guide, Sasa, or our driver, Thomas, enough. They both worked so hard to make the holiday fun and exciting and they really did go the extra mile to look after us. The group I was with were great too and lots of thanks go to them as well for making the holiday such fun.

Ms Eason
Vistas of Valencia Walk
17/05/2017

Sue & David are exceptional for their admin, planning and detail and leading of the walks, care of their guests especially on the walks, hospitality and catering and can be recommended in every way.

Mr Sherrard
White Villages of Andalucia Walk
03/05/2017

The Finca was excellent with varied & tasty food & comfortable rooms. The splendid location & walks were accurately graded & Nick the guide was very knowledgeable. He adjusted his pace to accommodate the slower walkers on the steep terrain. The programme was varied, but the days in Malaga & Nerja were not 'rest' days (this is not a criticism, but an observation)

Mrs Pattison
Vistas of Valencia Walk
11/04/2017

Full of admiration for the way Sue and David cook the meals, lead the walks, cater for individual needs and remain cheerful and welcoming throughout.

Excellent accommodation & location, good guide & good variety of walks.

Mrs Jarvis
White Villages of Andalucia Walk
29/03/2017

The finca el cerillo was in a spectacularly beautiful place. On top of this the owners and staff were delightful and highly efficient. The food at the finca was quite superb and the arrangements at local restaurants were very good too. Elaine, our guide, was extremely knowledgeable, kind and thoughtful. The whole week was filled with interesting walks, history and culture, and was wonderfully managed. It was like staying as a house guest with very kind friends. We will definitely look at Headwater holidays again.

Mrs Leitch
Vistas of Valencia Walk
29/03/2017

Super walking holiday at Casa Carascal. Lovely scenery and beautiful walks. Our hosts David and and Sue were so friendly and helpful and such excellent guides. Very flexible in adapting the walks with the weather conditions. Parcent lovely sleepy village. Wonderful holiday, excellent company with fellow walkers and David and Sue and Alice the dog.

Mr Hall
Secrets of Tenerife Walk
17/03/2017

Well organized with full-day outings and enjoyable on my own. Excellent and interesting hotel. A bit pricey but worth the extra because I could choose a local airport.

Ms Edwards
Walking on La Gomera
09/03/2017

Excellent holiday with great guide and excellent hotel. The walks were quite hard, mainly due to the nature of the terrain.

Mr Hunt
Walking on La Gomera
09/03/2017

Varied 2 boot walking with excellent well informed local guide who went the extra mile. The Parador accommodation and location were a delightful experience.

Mr Wilks
Secrets of Tenerife Walk
09/03/2017

Pleasant way of exploring the country which otherwise could have been quite difficult to access. Walks led by a charming and well-informed guide who did his best to give us interesting local insights and who was very thoughtful and considerate. He was also very patient in trying to resolve people's difficulties.

Ms Glanfield
Vistas of Valencia Walk
28/12/2016

I can't recommend this holiday enough. Exceptional hosts, who are also the walking guides, great accommodation and wonderful walks. Didn't have to worry about going alone and the group were all of a similar walking ability. The scenery and choice of routes were lovely, and the difficulty rating is accurate for the terrain. We saw quite a lot of wildlife and the area will be stunning with wild flowers. I will definitely return and would plan to do a 2/3 or 3 boot trip next time.

Ms Butterworth
White Villages of Andalucia Walk
07/12/2016

An excellent location, with good views, well appointed rooms and excellent food. The guide Nick was very knowledgeable. We would repeat in a different season to see the wildlife.

Mrs Ballantyne
Vistas of Valencia Walk
07/12/2016

Sue and Dave ,our hosts and guides looked after us extremely well ,both with their cooking and with the guided walks.I would thoroughly recommend Casa Carrascal .The walking was quite strenuous but the views were superb.

Good introduction to the area. Would have been better to have a hotel in/nearer Dubrovnik Old Town and to have had the opportunity to wander around by oneself

Mrs Dibben
Highlights of Montenegro Walk
29/11/2016

Our guide was really knowledgeable, helpful and friendly. She led us on some excellent walks with stunning views. If you like organised group holidays and walking I would recommend this company.

Mrs Jones
Highlights of Montenegro Walk
29/11/2016

An excellent experience discovering a fascinating region which is still mostly unspoilt by mass tourism.

Mr Brown
Highlights of Montenegro Walk
29/11/2016

Excellent scenery with a nice mix of challenging walking and more relaxed days. Montenegro is a really beautiful country and the guide really knows it well.

Mrs Steane
Highlights of Montenegro Walk
29/11/2016

Montenegro must have some of the most beautiful, unspoilt landscapes in Europe. The walks are a good distance, mostly through woodland, but with some spectacular mountain top views as well. In September, the temperature was about right, although we did have some thunderstorms and rain, fortunately mostly at night. I have never seen so many varieties of fungi as there were in Durmitor National Park and the fields were carpeted with Autumn crocuses and the woods speckled with wild cyclamen. The group of 12 got on really well and our local guide was delightful and looked after us brilliantly. The food was delicious and we were able to buy wild berries, dried mushrooms and smoked ham and cheese, eat local pastries for our picnics drink Montenegran and Croatian wines and try local liqueurs. The second part of the week in Perast makes for an excellent contrast, with a bit a culture thrown in, a couple of boat trips and wonderful seafood.

Dr Goddard
White Villages of Andalucia Walk
23/11/2016

Excellent hotel, great walks with an excellent local guide, and super company. There were gentle walks in the early days building up to a lovely long last day hike in the mountains. Good local food and opportunities to sample local bars and restaurants. A couple of excursions to Nerja caves and Malaga old town added variety to an excellent week.

A combination of great walks in a beautiful place coupled with an outstanding hotel made it a week to remember.

Mr Brooks
Secrets of Tenerife Walk
22/11/2016

Ten self selected people on a group holiday.All of whom gelled together well.5 walks guided by experienced knowledgeable local guide.The walks were adapted to suit our group,which the guide described as faster than average.Excellent scenery.Transfers appeared on time.Picnics ,provided by guide,taken mid walk at any suitable site.One visit for lunch to a 'local'mountain café. Experienced rustic food cooked by family.

Rest day my wife and I spent exploring by public bus. Doing a coast line walk at low level.

The hotel San Roque was described as 'boutique'.Service and food were excellent,although evening meal portion sizes were sometimes on the small side with a general lack of vegetables.Breakfast was a buffet with freshly cooked eggs to go with cold meats and tomatoes. There being plenty of rolls,jam and cheese.

I am Coeliac needing gluten free bread and food.I had notified Headwater and the hotel in advance.I was looked after extremely well.At breakfast I had gluten free ham,rolls and maize cakes provided.At evening meal my food was adapted to gluten free .

The guide did not know that I was gluten free until I informed him.However he acquired gluten free rolls for picnics and advised on gluten free options at the rustic café.

I had booked a duplex room at the hotel.This was quirky.The jacuzzi bath was 'in the living area'.I could have bathed, watched TV and entertained guests at the same time

The bed was on a mezzanine but no external window.The wardrobes and other clothes storage areas were downstairs in the lounge area.All the floors were red coloured Canarian pine.This made the transition from floor to stairs difficult in poor light.Especially as the bathroom was up 3 stairs and there was no hand rail.

Although not needed the room did not have any area specifically to put wet coats or muddy boots.

The guide was excellent.His English improved through out the week .He was very knowledgeable about local flora,fauna and geology.He organised the transfers at the start and end of the day efficiently.He often altered our walk length and route to suit the conditions.

Ms Buddery
Vistas of Valencia Walk
18/11/2016

The holiday was well organised with great guides, knowledgeable on the area and walks. The accommodation was clean and David and Sue were very willing to help. I felt safe and confident and would recommend this holiday for singles as well as couples. A very good holiday and would love to go back and try the 3 boot holiday

Mr Sutherland
Vistas of Valencia Walk
18/11/2016

Very good leaders for walking and giving info. about the area.

Accommodation and food of a high standard.

Mrs Patel
Vistas of Valencia Walk
15/11/2016

A great holiday with technical walks offering spectacular views. The quality and effort put into each evening meal was a great bonus. I would definitely recommend this holiday and would say David & Sue are superb hosts.

Mrs Searle
Walking on La Gomera
14/11/2016

It was good

Walking harder than expected

La gomera was not as pretty as I had expected. Too barren

I think that though we are fit we are too old for that group and perhaps should have been warned

Hotel was marvellous. We had a deluxe room and it was worth every penny

Everything about this holiday was top class. From the accommodation, the food, the walking, the guide, the transfers to the hotel staff. Most of all the company of the other walkers. Compliments to all concerned.

High standards.

Mrs Gatward
White Villages of Andalucia Walk
31/10/2016

This was my second visit to the finca - my first was in November when the weather was poor, and I wanted to see what it was like in sunshine. I was not disappointed - I would recommend this holiday to everyone who enjoys walking, eating good food and drinking wine!

Mr Turnbull
Walking on La Gomera
31/10/2016

A fascinating island and a guide who was passionate about it. The hotel was beautifully designed, food was excellent and staff were lovely.

Mr Roberts
Vistas of Valencia Walk
31/10/2016

Casa Carrascal offers the perfect walking holiday in a friendly group atmosphere. The walks were challenging and varied providing superb views. Sue and David were the perfect hosts, providing expert guiding, comfortable accommodation and last but not least fabulous food.

The 3 location concept was very good and was what attracted us to the holiday. It gave us a very good overview of that part of Croatia and it was entirely suitable to the older generation.

The holiday was extremely enjoyable. Our guide was Vanja and she was excellent, We loved Dubrovnik - especially at night after the crowds had gone and the City was all lit up. The walking was good and we particularly enjoyed the walking in Krka National Park.

A little disappointed with Diaclecians Palace in Split - expected it to be more impressive and interesting.

We were impressed by the Dubrovnic Hotel.

Mrs Merrill
Highlights of Montenegro Walk
13/10/2016

I thought Montenegro was very beautiful. Headwater are an excellent and efficient organisation with well planned holidays.

Mrs Melling
White Villages of Andalucia Walk
13/10/2016

Lovely holiday with great food. Elaine was an excellent guide and very informative.

The Finca was excellent, as were all meals. Our guide Elaine was fantastic,the walks not too long, the week was fun.

Mr Smith
Vistas of Valencia Walk
13/10/2016

Great holiday and well worth doing. fantastic Views which are well worth the climbing to get to the top..

Great trip: stunning scenery & interesting/beautiful towns; lots of features packed into 1 week; lovely people and Saša guided us around her country with enthusiasm. Wonderful time.

We had promised ourselves a return to the Finca since our first brilliant experience a few years ago. We were not disappointed. Fabulous food, walks, & company in a glorious spot....we will return.

Mr Simkiss
Walking the French Riviera
14/09/2016

The group became a bunch of very friendly fellow holiday makers in no time. The local guide was experienced and competent.

Mr Goodfellow
Highlights of Montenegro Walk
15/07/2016

Very nice holiday in nice locations, with excellent local guide, only spoilt by extremely poor accommodation at Hotel Conte in Perast and extreme tiredness on first day due to ridiculously early flight time from Gatwick.

Headwater response:
Dear Mr Goodfellow,
Thank you for taking the time to complete your post-holiday questionnaire. We were pleased to see you enjoyed your holiday overall and rated our local guide as excellent, we will ensure your praise is passed on.
We were however sorry to read you felt the room allocated to you at Hotel Conte was extremely poor; this was disappointing to read; especially since past customers have rated this hotel highly. However, in light of your feedback, we will continue to monitor this hotel and work closely with the Hotelier to ensure our customers receive the standard of accommodation they have come to expect on a Headwater holiday.
We were also sorry to hear you felt extremely tired due to the early flight from Gatwick. In order to alleviate this, we do offer extra nights in Dubrovnik before the start of the holiday, which can help break up the travel a little. We are sorry if you were not aware of this option.
In closing, we would like to thank you for your continued loyalty and look forward to welcoming you on another of our holidays in the future.
Kind regards,
Headwater Customer Service team

Mr Hall
Vistas of Valencia Walk
16/06/2016

Great holiday, wonderful guides, beautiful weather,gorgeous flowers ,perfect walks and fabulous views.

Ms Friend
Vistas of Valencia Walk
16/06/2016

Sue and Dave are the most welcoming, well organised, hardworking , capable and fun hosts I have yet to come across on a walking holiday.



From the moment we met at the airport I felt confident that I was going to have a great holiday. They have perfected the art of gauging the ability of the group and pitching the pace of walks accordingly. By always having one leader at the front and one at the back everyone can walk at a pace that suits.



The food was of a consistently high quality. Freshly squeezed orange juice, cafetière coffee, fresh fruit cut and beautifully presented, yoghurt , toast and jams and something cooked too, breakfast was wonderful. Baguettes etc ready to collect before walks, lovely home cooked evening meals. Dave and Sue excelled themselves and we were all very happy and well fed throughout.



Daves jokes. Well, what can I say? There is no conversational topic that doesn't lead to a joke from his vast repertoire. And they all made me laugh!



Sue and Dave signposted what we could expect each day and created a relaxed and happy ambience though out. This enable the group to gel well. Our job was just to enjoy ourselves as they did everything else.



Dave took our requests for music for our last night paella party on the terrace, downloaded all our requests, even though we came up with way more than he asked for and we had a lot of fun dancing to them.



Dave even sent us a you tube link to a slideshow he made of the photos from our walks.



Thanks so much Sue and Dave, your efforts were much appreciated and way beyond the call of duty!

We decided to combine the Highlights of Montenegro Walk and Delights of the Dalmatian coast Walk. We took the first date in May. Imagine our surprise on waking on the first morning, to find a thick layer of snow had fallen overnight and was continuing to snow quite heavily. We hadn't anticipated snow at all and ended up wearing as many clothes as we could! However it made the mountains and forests look even more beautiful. It started to melt the next day and conditions were very slippery. Poles were needed by most people.

In Croatia the temperatures soared into the 30's and we found the walks on day 5 and day 7 very challenging, steep, stoney paths,very hot. We felt this was more than a one boot holiday. The first hotel in Dubrovnik was five star and very nice but not necessarily needed for a walking holiday, especially as we had virtually no time to use the facilities. We had great guides and drivers and everything was very well organised. We had an enjoyable holiday in amazing scenery.

We had really good walks in quiet, beautiful countryside in a part of Europe that is so far relatively unspoiled by excessive tourism. Our guide was friendly and knowledgeable and the group of 13 got on very well with each other.

Mrs Marsden
Walking the French Riviera
08/06/2016

The holiday was everything I hoped for and expected. Beautiful location and weather with lots of wild flowers I had hitherto only seen in books. The people in the group were a good mix, we all got on well together and our common interest cut across the wide age range. Our guide Stephanie was wonderful in every way . She was friendly and personable with a good sense of humour and was a fund of knowledge on the the location, historical background, flora and fauna. We could not fault her! The website was easy to negotiate and very user friendly.

Mr Charlett
Vistas of Valencia Walk
06/06/2016

Vistas of Valencia was an excellent holiday. The hosts/guides were exceptional. The accommodation was comfortable and characterful. The food was excellent. The walks were sometimes quite challenging but accomplished without difficulty for people who are reasonably fit and walk regularly. The scenery was stunning.

Mr Monzani
White Villages of Andalucia Walk
03/06/2016

This was an excellent hotel and Sue and Gordon really looked after us. The food was great and the facilities were super. The walks were mostly good for us although quite testing for me in places. They were relatively short but in my opinion were greater than a 1 boot+ probably more like a 2 boot. My particular problem is that I suffer from severe vertigo and this resort is nearly 600 meters above sea level with very steep winding roads and many of the higher ones had no barriers. The local taxi drivers were really good but nobody should talk to them when driving because they use their hands to answer. Our guide Elaine was excellent and very understanding. However I backed off the last walk because it used 4x4 trucks to go high up, across winding narrow tracks and the walk was a bit hairy too. Don't get me wrong overall it was a great holiday.

Mr Homer
Vistas of Valencia Walk
03/06/2016

I find the website a bit 'clunky' to navigate but Ok once you get used to it. The holiday was accurately described and I enjoyed it. The casa Carrascal operation is very well run and gives a very good service to clients.

Mr Dryburgh
White Villages of Andalucia Walk
26/05/2016

Had a great holiday. Eleven off us in the party and we all got on well together. No cliques. Wine tasting on the Sunday got us all going.

Mrs Broome
White Villages of Andalucia Walk
16/05/2016

FANTASTIC!!!

Mr Drane
Walking the French Riviera
11/05/2016

Great holiday if you are fit and active. Some of our group struggled as they were expecting gentle strolling.

Anyone expecting high quality accommodation and fine dining would be disappointed

On arrival we were told that no sea view rooms were available even though we had paid for one booked months ago. The hotel staff had little idea how to deal with this situation. Consequently we were highly disappointed. Eventually they found one, although it was nothing like the standard of accommodation that we were expecting, having recently stayed on La Palma with headwater.

We notice that Exodus have more information in their brochure.

Our only criticism is that of alternative departure airport does make a huge difference to the cost. The airline we were booked with is a low cost budget alternative, but we would have done far better to book independently. Any perceived benefit by having a 'package' booking was lost when flights were changed and no explanation or option was offered by Headwater. This is our 6th or 7th walking holiday with Headwater so we obviously happy overall, but the personal touch has been lost over the last few years. It is now much more of a 'package' and we would point that out to friends considering a walking/activity holiday. We have organised our own holidays of a very similar nature and that results in at least a 25% reduction in cost along with the benefit of being an independent booking at the destination - i.e. a higher value individual to the hotel.

For a carefree holiday with attention to detail and comfort this ticked all the boxes.

Mr Thornton
White Villages of Andalucia Walk
26/04/2016

Relaxing, interesting and enjoyable blend of easy walking and sightseeing.

Returning!

Many thanks

I have been on Headwater walking holidays before (not for at least 8 years ). I now have a partner and I needed to convince him that the holiday would be enjoyable. My partner is in good health and fit but he is 82 years and he was nervous that the walking would be difficult. I persuaded him that a 1 boot would be fine but it was harder that I thought it would be.

When I first telephone Headwater to enquire about the holiday the telephone rep was most helpful so I suggested that my partner telephoned so that he could ask for the information he needed - this time there was a different rep and she was not so reassuring.

However we enjoyed the holiday and will attempt another with Headwater..

Mr Townsend
White Villages of Andalucia Walk
18/04/2016

Accommodation at Hotel Finca was super and everyone on holiday there were very friendly, especially the five Singapore ladies who we were walking and dining with. They were great company.

Mrs Randall
White Villages of Andalucia Walk
18/04/2016

This was a brilliant, relaxing holiday and a fantastic introduction to Spain which we had never visited before. Wonderful countryside, a gem of a hotel, lovely food and really helpful staff and walks guide. It couldn't have been better.

Mr Schafer
Vistas of Valencia Walk
18/04/2016

Summary: Beautiful Hikes, Great Meals. Wonderful Hosts



The Hosts: Hardworking couple David and Sue will do their best to make

sure the holiday meets all your expectations.



The Hikes: With an exhaustive knowledge of the surrounding area David and Sue ensure that

best hikes in the area are chosen each day. During our trip, low clouds enshrouded the peaks

on one of the days and they substituted two shorter but equally beautiful hikes at a lower elevation.

We are avid photographers and they customized one of the hikes, dividing the group so that those of us who wanted to take advantage of enjoying the beautiful wildflowers could do so, while the other were able to accomplish the longer hike. The two boot difficulty level properly described the hikes. Several hikes had some short but steep ascents and loose stones so a hiking pole(s) may be helpful.



Lodging and Meals: Casa Carrascal is quirky updated townhouse in the middle of the small village of

Parcent, Our room, the Segovia suite was furnished with a double bed and and antique couch and chairs. The ensuite bathroom was nice but required that you duck under a beam to reach the area with the toilet/shower. The weather was cool and overcast during our stay and we were unable to take advantage of the outdoor terrace and the indoor common space outside the dining areas is very limited. Although WIFI is available in the bar just up the street, it would have been nice to have it available in the house.

The meals were excellent!!! Breakfast consisted of a choice of yogurts, fruits, cereals, and a hot

items that changed daily. Pack lunches were a choice of baquettes along with fruit, a sweet snack and a large bottle of water. Dinners were absolutely fabulous! Wonderful appetizers, a choice of delicious entrees, and a nice dessert, all complemented with a choice of white or red wine.

Mrs Kenward
White Villages of Andalucia Walk
06/04/2016

Excellent group holiday with good accommodation and very well organised. Wine included was good.

Varied program & walking harder than expected for one boot but lovely. Walking guide lovely & encouraging!

Ms Chandler
White Villages of Andalucia Walk
30/03/2016

A unique holiday experience that fully met our expectations. Would highly recommend

This was a very well planned, smoothly run holiday. All our connections/transfers/taxis operated like clockwork. We were very well catered for and the Finca

had everything we needed for an extremely rewarding and relaxing holiday. Our guide, Nick, was very attentive and inclusive and happy to impart his

knowledge of the area. We loved the challenge of walking in the morning and then plenty of time in the afternoon to chill around the beautiful grounds of the Finca - lovingly developed over the years by our hosts Sue and Gordon. All the staff were very accommodating and friendly. We couldn't have asked for more.

Thank you everyone involved.

Mrs Spencer
Vistas of Valencia Walk
22/03/2016

Casa Carascal was dark, oppressive and the time we were there, cold. Heaters and extra blankets were happily supplied, the fire was lit 1 hr before dinner. Not enough seating for number of guests indoors. Outside area totally enclosed by walls. Neither conducive to socialising before or after meals.

Could do with updating re paint in rooms and new bed covers but they were I guess, in tradition with the building.

I acknowledge that mountains demand respect and health and safety rules demand acknowledgement but felt Sue was a little over enthusiastic! In her approach. Prefer to make my own judgement re use of poles and my walking style over rough scrambles. She was however helpful to those who had difficulty.

At dinner, it would have been good to have been offered tea or coffee at the end of the meal, it doesn't take long to arrange. It was grudgingly granted when asked for on the last night!

Wifi would have been appreciated.

Excellent food! Good portion sizes. Good wine.

The Finca el Cerrillo is a wonderful place to stay in a beautiful location. We were extremely well looked after and the organisation was seamless. The walks were, as stated in the brochure, very gentle and leisurely. We would definitely consider returning especially If some more challenging walks were on offer.





Mrs Bertels
White Villages of Andalucia Walk
15/03/2016

Excellent holiday, well described in the brochure. However I thought the walks were a bit short so there was quite a lot of free time at the Finca. While the Finca is a really lovely place it was a little remote so if you wanted to go into the village/town there was a very steep walk down the ravine and back up the other side. I am sure later in the season the Finca is a lovely place to stay with swimming pool and lots of outside sitting areas but in early March it was a bit chilly. I wasn't too keen on the wine tasting in the morning before a walk. We seemed to spend a lot of time eating. We only had picnic lunches on 2 days which meant a lot of food was provided both at lunchtime and in the evening. I would have been happy to have longer walks and more picnic lunches.

Mrs Auger
Secrets of Tenerife Walk
04/03/2016

The walks were varied and well within our ability, although we appreciated having a day off on the fourth day. The guides (Andreas and Javier) were very knowledgeable about the flora and fauna, geology and history of the island, which added enormously to our enjoyment. We couldn't fault the hotel (San Roque), and especially liked having a Jacuzzi bath to revive our muscles each evening, before dinner. The chef produced delicious and varied meals both on the set menu and the vegetarian alternative.

Mrs Merry
Secrets of Tenerife Walk
04/03/2016

This was our first Headwater holiday & we were impressed. The hotel is a real gem with impeccable service & wonderful food. Dietary requirements were known about by both hotel staff & our guides. Both guides were helpful & knowledgeable about the locality, flora, fauna etc. They also provided great picnic lunches. The idea to go to a local market one day to choose picnic items was a good one.

We had not visited Tenerife previously & being situated in the quiet town of Garachico was lovely. There was plenty to occupy us there on the free day. All in all this was a splendid holiday, the walks varied & interesting. We were only a small group, 2 couples only but we seemed to gel which is always a bonus. We really have no criticism to make. Wonderful & we'll book with Headwater again.

Mrs Woodruff
Walking on La Gomera
25/02/2016

Well organised holiday with an excellent local guide.

Mr Mattingly
Secrets of Tenerife Walk
25/02/2016

Excellent hotel & guides. One or two walks do require a head for heights (this was pointed out in brochure).

Mrs Harper
Secrets of Tenerife Walk
24/02/2016

A great experience with a young enthusiastic guide. The only disappointment was the weather.

Ms Brown
Vistas of Valencia Walk
24/02/2016

Perfect combination of varied and scenic walking, great hospitality, delicious food and comfortable accommodation.

Mrs Underwood
Secrets of Tenerife Walk
22/02/2016

Fabulous weeks walking holiday our guide Javier was brilliant each day was a fun filled day, great walking routes and with an extremely pleasant knowledgeable young guide.

Would recommend 100%

Mr Cross
Secrets of Tenerife Walk
22/02/2016

I thoroughly enjoyed this Headwater holiday, of which I have had many. Luckily our small group all got on well with each other - important for a guided holiday. You can rely on the excellent guide (Javier) and the excellent hotel San Roque, and Garachico is a pretty little coastal town. What you cannot rely on - in mid-February in Tenerife - is good weather for walking every day. Cloud and/or rain, plus high winds, are a real risk. Javier was intelligent and flexible, taking us back to the 'always dry' Teide National Park more than once, after we got a soaking on one lower altitude walk.Would go walking again - probably to another of the Canary Islands - but in April/May, not February.

Mrs Cockram
Walking on La Gomera
05/02/2016

An excellent holiday all round. Everything was looked after for us both by Headwater and the local guide whose knowledge was exceptional on every subject and for whom nothing was too much trouble. Accommodation superb and just what was needed at the end of a day's walking.

Mrs Bowen
Walking on La Gomera
05/02/2016

An excellently run holiday in a beautiful area. Our guide was always prepared to go the extra mile to make our holiday a success. Walks were excellently prepared and led with extra visits such as to a banana plantation thrown in. He even took us to the market on the first walk day to show him what we all liked in our picnics which were amazing! He also avoided a long wait at the airport on our leaving day by taking us to a nearby beach unencumbered by our luggage and returning for us later. We recommend him very highly.

Dr Simpson
Walking on La Gomera
04/02/2016

Wonderful trip and made even better by out guides detailed knowledge of the area and his ability to swap walking days to suit the conditions - stayed in the woods when cloud cover was low. Everything was wonderful except that we had no hot water in our room at 7 am (it got going by 7.40) and again at 6 pm. This was because our room was a long way from the centre of the hotel and / or the system couldn't cope with lots of people all wanting hot water at the same time. I raised the issue with reception twice and was assured that the hot water boiler came on at 7 am, but this certainly wasn't sufficiently early to supply us. Compeletly wonderful hotel in all other ways, so this was a pity. I would certainly recommend this holiday to anyone, but it's ceratinly 2 boot!

Mr Hirst
Secrets of Tenerife Walk
25/01/2016

Northern Tenerife is dramatic and beautiful. The walks were very varied, with stunning views and much of interest along the way with excellent, knowledgable local guides. Our hotel was charming and after a day of walking it was lovely to relax each evening round the pool and enjoy a delicious dinner.

Mrs Baron
Walking on La Gomera
04/12/2015

A very enjoyable holiday with excellent guiding and accomodation

An excellent holiday , helped by the weather!

Ms Wellsted
White Villages of Andalucia Walk
01/12/2015

Stress free excellence! I loved every minute of this holiday principally because all arrangements went super smoothly, the hotel staff, accommodation and location were way above my expectations. The week flew and the walking was thoroughly enjoyable. Would I go with Headwater holidays again? Absolutely.

Ms Findlay
Walking on La Gomera
01/12/2015

La Gomera is a largely unspoilt island with wonderful plants and stunning views. Great to learn so much about its history and natural history, enjoy lovely walking and sample local food. An excellent guide and good company from our fellow travellers. Would thoroughly recommend this trip!

Exceeded all expectations. Very relaxing. Party of 10 ideal size to get to know each other. Excellent introduction to Andalucia

Mr Cameron
Walking the French Riviera
23/10/2015

Spectacular views of the Mediterranean from the mountains above Menton and Monaco.

Mr Moore
Vistas of Valencia Walk
23/10/2015

David and Sue are excellent hosts and guides. They have a real knowledge and enthusiasm for the area which is reflected in the walks. We had one day of rain and they quickly adapted the programme to suit the conditions. Walks were varied and excellent giving a real flavour of the area.

Ms McGrath
Vistas of Valencia Walk
20/10/2015

This was an excellent holiday that was really made by the superb service from the hosts, Sue and David. Nothing was too much trouble, they worked incredibly hard to ensure the whole group had the most enjoyment out of their holiday. Their knowledge of the walks was incredible and their good humour and patience second to none. The food was fantastic and I thoroughly enjoyed the week. I walked and climbed to a level I had not reached for a number of years and felt a tremendous sense of achievement . I have already passed on details of the holiday to work colleagues.

Ms O'Dell
Vistas of Valencia Walk
15/10/2015

I was very pleased with the help and service I received from Headwater. The holiday was very enjoyable and I would certainly recommend the Valencia walking holiday.

Mrs Kilpatrick
Vistas of Valencia Walk
15/10/2015

This was the best walking holiday I have had in recent years. Casa Carrascal is a lovingly restored house situated in a delightful Spanish village. Each bedroom in the hotel is different giving a lovely quirky feel to the place. While there is no Wifi (no bad thing in my opinion) this is available in the very welcoming hostelery just across the road. The walks, which are accurately described as two boot, are varied so that every day you are walking different terrain but always with spectacular views. I was slightly concerned that I might not be able to do all of them but David and Sue (who are excellent leaders) keep a close eye on everyone and present alternative walks if they think you might experience difficulties. Add to that tempting menus based on local produce cooked to perfection by David and you have the makings of a great holiday. All you have to do is enjoy it all!

Ms Assheton
Highlights of Montenegro Walk
06/10/2015

This was my first holiday with Headwater and I really enjoyed it. It was well organised, the accommodation and food was very good and our guide was really good, helpful and very knowledgeable.

Ms Duncan
Vistas of Valencia Walk
06/10/2015

Disappointing.

Mrs Gatward
Highlights of Montenegro Walk
01/10/2015

Montenegro was graded one and a half boots - I think two boots would be more accurate as some of the walks were more challenging that those in the holidays I had recently with Headwater on the Amalfi coast and in the south of France. Having said that, the country is very beautiful and unspoilt and although some of the bus rides from Perast were long (over two hours) the countryside was so interesting I didn't mind at all - despite the hairpin bends!

Stunning scenery, well chosen itinerary and hotels, knowledgeable and helpful guides. A busy programme.

Mr Cross
Vistas of Valencia Walk
29/09/2015

A super holiday - no faults found!

Only comment is that 'two boots' did not quite fit our perception, compared with other Headwater 'two boots' holidays that we have taken. We would call this holiday 'two and a half boots'. Not because of distances but because of combination of gradients/ascents, narrow paths with steep drops, and much rough and rocky terrain which demands continuous concentration. Not a holiday for anyone suffering from vertigo.

Mr Prior
Highlights of Montenegro Walk
25/09/2015

The Hotel Conte in Perast, its staff and its service were excellent and we thoroughly enjoyed being there, much more so than at the hotel in the mountains. What a pity that there are not more local walks in that lovely coastal area; although the boat trip in Kotor Bay was most enjoyable. The walks in the mountains (Durmitor NP, Tara River Canyon and Lovcen NP) have spectacular scenery but are somewhat dependent on fine weather for full enjoyment which, unfortunately, was not always the case for us - disappointing! Overall, though, a good holiday.

Booking straightforward. Transfer to and from Malaga airport efficient. Great welcome at the Finca. Excellent food including local dishes. Food and wine from local source. The Finca is located in spectacular countryside enabling walks to be varied. Our guide Nick supplied us with information of the area-the history and customs of the local people, the fruit production on the hillsides-avocados, olives, grapes etc.

Mr Wilkinson
White Villages of Andalucia Walk
23/09/2015

An excellent holiday.



Why [in no particular order]

wonderful scenery and excellent walking routes

superb group of walkers - we all got on well together, all of us at a similar standard.

great accommodation with 2 very welcoming hosts and their staff

excellent meals at all times - at the Finca and in the villages

a very knowledgeable guide

well organised transport throughout the holiday

Mrs Eidahl
Vistas of Valencia Walk
23/09/2015

Sue and David have an excellent concept. Have never met anyone so devoted to their customers as themselves. We could have eaten out on the evening we were at Valencia to give them an evening off. They were our chauffeurs our cooks, our guides, and entertained us too. Marvelous cooks, but we would have been just as happy with a choice of fewer alternatives of each course. I would return again.

The walking on the Vistas of Valencia was really, really stunning. What can beat that??

Ms Nicolson
Vistas of Valencia Walk
23/09/2015

Having enjoyed many Headwater Holidays, this one surpassed expectations - which were high to begin with! David and Sue could not have been more helpful and sociable. Casa Carascal is a lovely base and the food exceptional. I learned more on this holiday than on any other - from local history, butterflies, birds and of course, David's jokes! Both David and Sue shared tips on walking properly on the different surfaces - their attention to health and safety for everyone was to be commended. The group gelled very well - that was a real bonus. New friends have been made. All in all, Headwater have a real winner with this holiday and I would not hesitate to recommend it.

A wonderful holiday from start to finish, the accommodation surpassed our expectations and the food was some of the best we have had, especially in the Finca. The air of calm around the place made us relax from the first day, thanks to Sue, Gorden and the rest of their lovely staff. The walks were well led by Nick who was very knowledgeable and made the point of talking to everyone in the group and making sure all were OK as some days it was very hot. Would recommend Headwater to friends without any hesitation, thank you.

Ms Jensen
Vistas of Valencia Walk
22/09/2015

Vistas of Valencia is one of the best walking holidays we have done with Headwater. Sue and Dave, our wonderful hosts just make everything work and nothing is too much trouble. The accommodation, food and walks are all excellent. Just a brilliant holiday.

Mr Jones
Highlights of Montenegro Walk
21/09/2015

Good walking in a stunningly beautiful Country though the geography meant some long drives to access them.

Hotel Zabljak though looked good, once experienced felt cheap....bathroom fitments all loose, no plug in a tiny washbasin, shower that flooded the bathroom, awful food, undrinkable coffee! Not up to what we believe are Headwater standards.

Hotel Conte stunning location very good food until last evening when our group played second fiddle to a wedding party. By the time we were offered dessert, very late, there was only ice cream on offer.

Dubrovnik Palace Hotel fabulous a brilliant way to end a good holiday.

The holiday provides plenty of views of this country of contrasts during walks and (longer than expected) minibus transfers. Our local guide Olivera helped to explain much: from tourism on the crowded coasts to the many deserted buildings. Zabljak area provides mountain walks and scenery, so take warm layers as air can be cool if sun goes in (the hotel looks good, but only rates 2*). The village of Perast is a gem and fairly quiet in September, luckily 20mins drive from busy Kotor where the ocean liners stop. Hotel Conte really is 4*, with super food. All walks can be rugged from 1 to 2 boot (sturdy shoes and poles useful even on town walls of Kotor), and sometimes views hidden by low (wet) clouds (so thanks to our safe drivers). Not much evidence of wild life as we missed migration season.

Headwater response:
Dear Mr Ward, Thank you for taking the time to complete your post-holiday questionnaire following your holiday to Montenegro, Please be assured that all of the feedback we receive whether complimentary or critical is valuable in helping us to continue to improve and develop our holidays for the future and is well received.
We were pleased to read you had and enjoyable holiday overall, taking in the contrasts this area has to offer. Since receiving your feedback and as we continue to improve and develop our holidays for the future, we have made some changes to this holiday for the 2016 season. Firstly, we have changed the hotel in Zabljak to a 4 star located in the heart town, we have also increased the rating to a 2-boot holiday; we hope you will agree that these changes will help enhance an already interesting and enjoyable holiday.
In closing, we would like to thank you for travelling with us this summer and look forward to welcoming you on another of our holidays in the future.
Yours sincerely,
Headwater Customer Service team

Mr Browett
Walking the French Riviera
09/09/2015

Fantastic walks, fantastic guide, fantastic area, can't wait to go again

Mr Laurie
Highlights of Montenegro Walk
13/08/2015

Do not stay at the Hotel Zabljak. See our separate email to you.



We were surprised at your recommendation of the Dubrovnik Palace Hotel - it is so different to what you offer elsewhere!

Ms Harrison
Highlights of Montenegro Walk
17/07/2015

Very enjoyable. The first two walks in the Durmitor NP were fantastic, definitely my favourite.

Mrs Maddison
Delights of the Dalmatian Coast Walk
02/07/2015

We had a brilliant time in Croatia; it was our first time there and we can't wait to return. Our guide, Krsto, was very informative and helpful, and the itinerary was interesting.

Dr Black
Highlights of Montenegro Walk
01/07/2015

Montenegro is a beautiful country, fantastic mountain scenery and Kotor Bay is wonderful. We didn't bring walking poles due to the 1+ grading but I would have found them very useful on some of the walks, especially the last day walking to Godinje. Can't comment on Lake Skadar boat trip as that wasn't possible for us. Our guide Sinica was great, very considerate and obviously knew all the walks well. We have had some wonderful holidays with Headwater and this was one of the best.

Mr Collier
Highlights of Montenegro Walk
24/06/2015

An excellent guide, wonderful walks and very agreeable fellow travellers. We would always recommend small group holidays - they are so much more friendly.

Mrs Strickland
Delights of the Dalmatian Coast Walk
17/06/2015

The only problem with our holiday was that we did not receive the good quality maps which were promised and which we would still like to receive! Our walking holiday in Dalmatia was our first experience of a group holiday, so we weren't sure quite what to expect. Fortunately, our guide, Sanja, took us all in hand and her good humour and efficiency made all the difference. We cannot speak highly enough of her. We were also fortunate in that we got on well with all the other members of the group, and the atmosphere generally was very good. We didn't do quite as much walking as we had hoped - the first day was virtually rained off - and we spent quite a lot of time on the minibus, but it was worth it to be able to enjoy three such excellent locations in one week. Some of the group thought the standard of food in the first few days was not high enough. We're not complaining but we would have been prepared to pay a bit more for a wider choice. Anyway, it was a most enjoyable week and we would certainly consider going on another Headwater holiday.

Ms Robbins
Vistas of Valencia Walk
17/06/2015

Walking level was good. Leaders excellent. Hotel / food very good.

Mrs Belchambers
Delights of the Dalmatian Coast Walk
15/06/2015

The holiday was made perfect by are wonderful guide Sanja . This was my first visit to the Dalmation coast it is truly the very best coast line I have ever seen so clean and the people so friendly . The group were both interesting and good fun we were 14 and I do think that was perfect .

The food on the whole was some what disappointing it would have been nice to have eaten in the hotels .

My only other comment would be the grading I felt that all though we did not do a great deal of walking some of the walks were very testing and more like a 2 boot .

This was my first time with Headwater I will be traveling with them again very soon hopefully .

Denise Belchambers from the Cotswolds

Mr Schafer
White Villages of Andalucia Walk
10/06/2015

As others have said in reviews, excellent hotel, hosts and food, The walks were relatively easy with very nice scenery,

An excellent holiday with a nice combination of sightseeing and walking in the beautiful Dalmation Coast. A good holiday was made great by the fantastic Sanja Reiter who was an outstanding guide. As a PhD student of Croatian history she brought a special advantage for briefing us and telling the story of the region and the country.



One slight disappointment was the limited choice of dishes as we always seemed to be 'off-menu' and it was especially hard for one of us a non-fish and seafood eater. And Headwater can't help Croatian food! But overall not too bad and the breakfast buffet at Dubrovnik Palace Hotel was outstanding.



Don't miss this super holiday.

A very good holiday for sightseers who want to do some walking as well. The Dalmation coast must be one of the most beautiful places in Europe.

Mr Treavett
Highlights of Montenegro Walk
05/06/2015

A series of walks in varied locations.

Very intereesting tour, with good local tour guides. Could have done with more free time in Dubrovnic so a closer hotel might have been useful. However, the facilities and beach at the Hotel Dubrovnic Palace outstanding.

Sanja , our guide was incredibly knowledgeable about almost anything we asked . She has a great sense of humour and it always seemed that she was enjoying her time with our group and not just doing a job . Would have liked a whole day to discover Dubrovnik . Holiday spoilt by poor quality of lunches and evening meals .

Mrs Vandenberghe
Vistas of Valencia Walk
29/05/2015

I thoroughly enjoyed this holiday - the walking was tough in places, but manageable for me. The food and hospitality were superb and could not be faulted. Would go again!

Ms Perrin
Vistas of Valencia Walk
28/05/2015

Great week, excellent walks and perfect hosts, nothing was too much trouble for them and David's cooking is fabulous.

We did this holiday two years ago and loved it - hence the decision to return. We think the new programme makes it even better, especially in hot weather, which we had! The mix of walking, visits and sightseeing exactly hit the spot for us. Gordon & Sue are, as ever, wonderful hosts; Jenny was a first-rate guide; and the local drivers were also first-class. Well done to all at the Finca - we cannot fault your excellent service, food and attention to detail!

Mr Townsley
Walking the French Riviera
12/05/2015

Excellent guide who made a lot of effort to ensure that we had a great holiday. Got to see some very different aspects of the French Riviera. Great walking, good food and good company.

Mrs Lipscomb
White Villages of Andalucia Walk
12/05/2015

Sue and Gordon offer a wonderful warm welcome and the friendly informal atmosphere at the Finca is very relaxing

Mis Ross
Vistas of Valencia Walk
07/05/2015

David and Sue worked very hard to give us an excellent week. The walks were super and the food and accommodation were excellent. They get everything just right.

Mrs Cant
Vistas of Valencia Walk
29/04/2015

The really good thing about Headwater holidays are the people who go on them. It is good to be in a small group so you get a chance to get to know everyone. On this holiday there variety of mountain flowers was amazing but I was surprised by the relatively few birds. David Eaton was really helpful to all those who had cameras making sure that the pictures were really good and providing advice on apps for sharing and editing.

Mr Cooper
Vistas of Valencia Walk
25/04/2015

David and sue were really wonderful leaders for our walking in the mountains, and very friendly and helpful throughout. They cooked really good food, and we felt as though we were very well looked after all the time. Sue and david are such good cooks, I really liked everything. My wife, who is vegetarian, felt that some of the dishes provided could have been a little better, but this is said not as a criticism, more as a way of adding a further challenge for david.....we think he would welcome this.....huge thanks for fabulous holiday. Phil and Ana cooper

Mrs Thomas
White Villages of Andalucia Walk
22/04/2015

There had been comments that the walking on this holiday was too challenging, but I would have preferred longer walks.

Mr Clothier
White Villages of Andalucia Walk
22/04/2015

Excellent, well organised holidays with good company, first class accommodation and guides - and above all, personal service that cares!

An excellent location, good walks with knowledgeable guides who paid close attention to our safety, charming hosts at hotel and comfortable rooms with excellent food in the hotel and in nearby bars/restaurants - arranged by hotel

Lovely new experience. I enjoyed the variety. Nice not to have to start walks before 10.00 a.m.

The group were great and we all got on very well. Lovely having a leader, who told you about things. Wish you had more guided holidays.

They all said they preferred Headwater, because of the standards of accomodation, so lots of good quality hotels will be great for other holidays.

We all agreed that we are less keen on the three stars!

It was nice eating in sometimes and out at other times, and so you never knew what interesting thing was going to be provided next.

They were great walks and I loved everything about the holiday. We all liked the length of the holiday aswell. ie a week.

Mrs Walter
Secrets of Tenerife Walk
26/03/2015

The best Headwater holiday yet. Fantastic Guide, leading at just the right pace and giving lots of local information about his wonderful country.

Mrs White
Secrets of Tenerife Walk
23/03/2015

A very enjoyable week at an excellent hotel with delicious food and friendly staff. The local guide was charming, knowledgeable and helpful. The walking was interesting and very varied.

Mrs Mendoza
Secrets of Tenerife Walk
23/03/2015

Wonderful week spent in Tenerife. Javier was a great guide, He was so knowledgeable about the volcanoes,trees,wild flowers and he bought a wide variety of

food for the picnics!

The Hotel San Roque was a jewel of a hotel. All the staff were so cheerful and helpful.The food was delicious every day. The hotel was so calm and peaceful.

Ms Tennant
Walking on La Gomera
18/03/2015

La Gomera is a beautiful island - greener than some of the other Canary Islands. The parador is a magnificent hotel with a lovely garden. I was lucky to have enjoyed a holiday with a really good group of people. The walks were tough owing to the precipitous nature of the terrain but I feel very fit and healthy now!

Mrs Barker
Walking on La Gomera
16/03/2015

With headwater you most certainly get what you pay for. Great organisation, accommodation, walks and fantastic guide. We had fun, ate well and felt fitter at the end of the week, brilliant. Thank you.

Mr Farebrother
Secrets of Tenerife Walk
16/03/2015

The combination of a small group (only four of us) and a really enthusiastic young guide in Javi made this a lovely holiday. The weather was disappointingly cool for Tenerife and it is not the cheapest of your holidays but the standard of hotel and cuisine for a walking holiday was much higher than we are used to....

Mr Johnson
Walking on La Gomera
13/03/2015

Good points: Loved La Gomera, stunning scenery, good choice of routes. Our guide was excellent - friendly, helpful, knowledgeable etc.. Transfers, minibuses and all arrangements were looked after. Hotel was characterful and had lovely gardens. Food was good. Rooms were spacious.



Not so good: We were not impressed with the catering arrangements on the Thomson flight. On the outbound flight food was offered at about 10.30 - we had only recently had breakfast and our next meal was at 9pm. Inbound the food available was mostly junk - healthier options were not available. Toasties tasted of cardboard. We did not think the hotel merited its fourth star. The rooms were a bit tired - poorly lit; shutter would not close; french window jammed; shower leaked onto floor; etc.. Service in the restaurant was slow (on the last night when we wanted an early night dinner took 2 1/2 hours!

Mrs Hampshire
Walking on La Gomera
02/03/2015

Unfortunately the weather wasn't good. There was a blanket of low lying mist, rain or cloud every time we left the coast for the mountains which meant we didn't have the views. Fortunately the group and Lilly, the guide, were excellent.

Mrs Shahbazian
Vistas of Valencia Walk
26/02/2015

I would like to make known to yourselves what an excellent team Sue and David in Valencia were, they really were amazing

Mr Naylor
Secrets of Tenerife Walk
20/02/2015

Our holiday in Tenerife was beyond our expectations. Javier, the guide, could not be more helpful. For example he gave up an evening ( and half a night) to take us to the Carnival and provided us with suitable costumes! The walks were a superb balance, each different and of consistent high quality. The hotel was first class. The staff could not have been more helpful and the food was memorably good. There was only one other couple on the holiday and we got on with them very well indeed. All in all a memorable holiday. We will be back.

Mr Langley
Walking on La Gomera
03/02/2015

Excellently organised and guided. Fascinating island to visit.

Mrs Harris
Walking on La Gomera
03/02/2015

This holiday matched excellent, varied walking, beautiful scenery and wonderful food in the beautiful parador. Lunches at typical restaurants on two days were a superb idea and the unique experience was much appreciated.

Mis Logue
Secrets of Tenerife Walk
03/02/2015

Holiday was a great break in January from depressing UK grey skies. It was also warmer than UK at about 15-16C. Tenerife presented several different landscapes, all of which were fascinating. It did help if you liked the colour black - I had never seen such huge lava flows. Hotel San Roque was really good, v good breakfasts and dinners and the picnic lunches produced by Juan Miguel, our guide, were lovely, comprising local, fresh ingredients.

Mrs Scott
Walking on La Gomera
08/12/2014

On the whole a very good holiday but the two lunches were unnecessary and pretty awful! We would have preferred to have had just picnics which were delicious

Headwater response:

Dear Mrs Scott, Thank you for taking the time to complete your post-holiday questionnaire. It was lovely to see that you had an enjoyable holiday in La Gomera. I have passed on your feedback regarding the lunches to the programme manager; she will discuss your recommendations with the local guide to ensure the meals provided are of the standard our customers expect, thank you for your constructive comments. We look forward to welcoming you on another of our holidays in the future.
Yours sincerely,
Lisa

An invigorating holiday in an excellent and very enjoyable location.

Ms Roberts
White Villages of Andalucia Walk
05/11/2014

We had a lovely week in the mountains. We loved coming 'home' to the Finca after our days walking. Christine's cooking was an inspiration and we enjoyed our evening meals enormously. Jenny's guiding was safe and interesting and she gauged the pace of the walks perfectly. Sue, Gordon and Alison organised everything perfectly and all arrangements went like clockwork. We did not need to think about anything-wonderful! Thank you to Mari our taxi driver who negotiated the bends and hills expertly without making me feel sick.

NOTE : Did not stay at Pousada Delmonte completed in error !



Finca and hosts ( Sue and Roger ) was excellent . Difficult to appreciate the countryside as most walks were steep climbs and descents .consequently most time was spent looking at footing ! Would have preferred more walking on flat ....but I guess that's Spain !

Mr Davies
Walking the French Riviera
28/10/2014

A delightful holiday satisfying my need for aesthetic, athletic, intellectual, emotional stimulation....& all so easy....in one gem of a town!

Mr Lavender
Vistas of Valencia Walk
21/10/2014

We had a challenging and enjoyable week. The views from the mountains were spectacular and we were very lucky to see a family of wild boar. Sue & David were very informative during all aspects of our walks.

The food was all prepared daily and was very good.

We would recommend this walk.

Mrs Dicks
Vistas of Valencia Walk
21/10/2014

Very good - except for single room supplements which seem very high

Croatia is a beautiful country with miles of unspoilt coastline , lovely islands and friendly people . Dubrovnik is a fascinating city and the waterfalls at Krka were spectacular .The holiday was extremely enjoyable and our guide Sanja was very helpful and a delight .

Mrs Leitch
Walking the French Riviera
08/10/2014

Excellent group walking holiday in beautiful coastal countryside. Lovely walks to medieval villages and great to use the local buses and trains to get to high up villages. Good mix of walking and exploring local life. our guide Stephanie was absolutely excellent in all respects, encouraging, organised, helpful and she joined in with the group so well. Lively group diinners in the hotel. Menton good base for holiday, plenty of shops plus interesting places to vist. Hotel was by the seafront, excellent location. Rooms were very small though and the ones at the back were noisy with street noise. Pace of the walking is dependent on the ability of the group, ours was mixed but everyone joined in well and were patient when it got slower on steeper descents.

Mrs Nanda
Vistas of Valencia Walk
08/10/2014

a superb holiday wonderful hotel and amazing hospitality

Mrs Pickavance
Walking the French Riviera
03/07/2014

This was one of the most enjoyable holidays I have had.

An excellent holiday: a beautiful country, perfect weather, wonderful walks/culture tours, good company, delicious food, lovely accommodation and a brilliant guide in Sanja.

We have undertaken 9 holidays with Headwater and they have always delivered what they say they would deliver. The guides are the cream of the crop , Sanja was one of T&E best we have had in the 10 years of Headwatering .

Well organised and a good combination of walking and sightseeing

Mrs Gajraj
White Villages of Andalucia Walk
31/05/2014

Breathtaking scenery for our walks with a friendly, knowledgeable guide. Then, back to the Finca- a real gem of a hotel, nestling in the hills amongst typical white villages- for a swim before an excellent evening meal. On three nights we were taken to local restaurants where the food, though very good, still couldn't compete with the Finca. Sue, Gordon and Sybil (the dog) are wonderful hosts - no wonder they have so many visitors who return year after year !

Main concern was the grading of the walking routes, I run 10 miles each week, fitness is a priority , but found the gradients challenging as did many group members, ascents and descents.Thursdays walk was gentle and everyone enjoyed it more as we were able to take in the views , flowers ,without having our eyes glued to the terrain in case of fall, stumble, several of the group fell on previous walks, not what you want from a holiday.

The group dynamics were excellent and much laughter was shared, the idea of inhouse and restaurant meals, tapis lunches was the perfect mix. We did enjoy our holiday very much.

Well organised, excellent guide and transport. Expensive compared to package tour but well worth the extra for the personal service and all the organisation is done for you! Tours, visits and hotels well chosen and walks were lovely.

Very welcoming owners in hotel in a beautiful area of Spain

Mr Jones
Walking the French Riviera
12/05/2014

A very enjoyable holiday in a beautiful area - excellent guide.

Mr Cundy
Vistas of Valencia Walk
06/05/2014

An excellent holiday. We were very well looked after by Sue and David , enjoyed exploring a new region of Spain and were encouraged to push ourselves to new heights - literally!

Mrs Johnson
White Villages of Andalucia Walk
30/04/2014

We were fantastically fortunate with the weather, the organisation was excellent and the Finca was a superb base for the walks. It is easy to see why visitors return several times - walkers and non-walkers alike. Our travel arrangements were good and Jenny, our guide, fun and informative. Food at the finca was exceptional and the atmosphere was a great balance of friendliness and conversation and peaceful relaxation. This was a beautiful time to visit with all the Spring flowers. Having tickets for the Alhambra and having transport arranged was a real plus - especially during Holy week.

Mis Millington
Vistas of Valencia Walk
30/04/2014

A true holiday experience from start to finish. Superb hosts, food, walking, scenery and experiences. Everything in just the right balance.

Mr Lambert
White Villages of Andalucia Walk
26/04/2014

We thoroughly enjoyed our holiday at the Finca el Cerillo and our hosts Sue and Gordon could not have been more helpful and considerate. The location, high on a ridge, gave wonderful views of the steep, rugged valleys with white villages clinging to the crests and in the distance the Mediterranean. Our bedroom was large, the bed equally so and very comfortable and the tiled bathroom had underfloor heating-great! The food at the Finca and the local restaurants was very good and the wines at the Finca first class. The walking was tough, lots of steep ascents on rocky paths. After the first morning we took the gentler option accompanied by Rose a super local guide. We hope to visit the Finca el Cerillo again.

The Finca is a terrific destination for people who wish to enjoy rural Spain but the experience is heightened by the quality of the hospitality provided by Sue, Gordon, David and Christine. Their welcoming and informative approach, and the eye for detail, guarantees a good experience and, combined with the quality of the guides (principally Jenny), ensures a great holiday.

If you're looking for a completely stress-free holiday then book with Headwater. I didn't have to think about any arrangements for the week as they were all taken care of. The finca is the ultimate retreat and Sue, Gordon and Jenny were all outstanding in their welcome and guidance. I can't wait to go back and will use Headwater again for another trip.

Mrs Carter
Walking on La Gomera
14/04/2014

The highlight of the holday was the excellent local guide Ricardo and the Parador hotel on La Gomera. However our experience of the flight booking and travel between La Gomera and Tenerfife was very poor. We arrived at Gatwick airport check-in to find that we had been booked in for the wrong year - 2015 instead of 2014. We had also been told the wrong travel information in Tenerife and so had not taken a direct flight from Edinburgh to Tenerife south which made the journey much longer than necessary. When we arrived at Tenerfie South Airport we were told that we had 5 hours to wait until the next ferryto La Gomera and so spent hours waiting around in the airport. The connections on the return journey were also poor with a lot of unnecessary waiting around.

Mr Newbery
White Villages of Andalucia Walk
13/04/2014

I think that the Hotel Finca el Cerillo is a delightful location, with a wonderfully warm welcome by the owners Sue and Gordon. The rooms are all individually presented, and the mals provided in house were excellent and on other nights the local restaurants used were very good. The walking is guided by Jenny who maintains a steady pace that anyone with modest levels of fitness should be able to maintain while spotting out all sorts of flora and fauna.

I would not hesitate to recommmend this hotel to other travellers.

My one caution is that the some of the walking is at the upper end of a 2 boot grading.

Mr Walshe
Vistas of Valencia Walk
10/04/2014

This was a most enjoyable holiday. The walks were carefully selected by the guides with reference to weather and ability. Scenery is beautiful and there was an abundance of flowers and wildlife. Casa Carrascal is a delightful place to stay and David and Sue Eaton, the owners and guides, are very friendly, very knowledgeable and very efficient. The food, cooked by David, was superb and every evening was something to really look forward to. If you like walking in a fascinating area with top-class guides and a traditional hotel this is one of the best.

Ms Ettridge
Vistas of Valencia Walk
02/04/2014

Hugely enjoyable with a great bunch of like minded people

Mr Harding
Walking on La Gomera
29/03/2014

La Gomera is a very mountainous island and is a 'two and a half boot' experience and not for the unfit walker. Because of the terrain and complexity of the walks a guide with local knowledge is essential, as is walking gear for all eventualities. A very rewarding experience and one not to be missed.

Mr Longshaw
White Villages of Andalucia Walk
26/03/2014

The Finca, the base for the 'Secrets of Andalucia' holiday is worth more than five stars! The welcome, friendliness of the owners an staff, and the 'house party atmosphere contribute to making this one of the best Headwater Holidays we have taken. Of course we went for the walking (and to get away from the cold weather) and this turned out to be pretty good as well. Jenny was the main guide, who was helped out by Rose when he walk was split into two levels. Both were excellent in their knowledge of the local flora, fauna and routes. The meals provided at the Finca were superb, and he packed lunches extremely filling. As part of the package two lunches and three diners were taken at local restaurants and this enabled us to sample local cooking aswell.

Overall a superb holiday that ticked all the boxes for us!

Mrs Ritchie
White Villages of Andalucia Walk
26/03/2014

Setting,food and walking were superb. Gordon and Sue were exceptional hosts and Christine's food deserved a rosette!

Mrs Quincey
White Villages of Andalucia Walk
26/03/2014

Excellent hotel and fantastic food, very friendly staff, taxis arranged to local restaurants, super walking with a great guide, lovely views in the hills and very quiet location. Only drawback really is that the hotel is a good walk from the nearest villages and towns, so you can't pop out after a walk to have a look around or do a bit of shopping unless you use a taxi, or get the boots out again. The map provided for the holiday wasn't any use for walking - good job we had a guide!

Mr Cloake
Vistas of Valencia Walk
26/03/2014

One of the most enjoyable walking holidays we have taken(and we have a fair number under our belts).We loved the house party atmosphere at the Casa Carrascal with Sue and David not only welcoming and professional hosts but also experienced and knowledgeable local guides.The walks mostly in superb mountain terrain were interesting,enjoyable and with just the right degree of challenge.

Mrs Harris
Vistas of Valencia Walk
26/03/2014

The hosts made this a unique holiday experience. Their generosity in time and effort to ensure everyone enjoyed themselves thoroughly was matchless. The walking was varied and challenging amid beautiful scenery. The food was excellent. My sincere thanks to Sue and David and to Headwater.

Mr Batty
Walking on La Gomera
25/03/2014

Good walking, very helpful guide and excellent company. Unseasonable rain meant that our guide did not take us on one of the listed walks, but he was good at chasing the sun!

Mr Lewis
Secrets of Tenerife Walk
22/03/2014

Great accommodation and food, excellent walking, wonderful company. The guide, though not local, had acquainted himself thoroughly with the walks and looked after us superbly.

Mrs Stewart
Walking on La Gomera
01/03/2014

Good island venue for interesting walking in warm weather, with good accomodation and guide.

Ms White
Vistas of Valencia Walk
24/02/2014

Lovely walks, excellent guides/hosts who continually went out of their way to make sure everyone was happy, food delicious, accommodation reasonable although not luxurious - altogether it was a most enjoyable week and a lot of fun was had by all. The photography was an added bonus and Sue Bishop a helpful, tactful and fun addition to the group.

Mrs Walter
Vistas of Valencia Walk
19/02/2014

A Brilliant totally enjoyable holiday. Sue and David were excellent hosts, hardworking and taking care of us all as they shepherded us around the various walks. The standard of food was also outstanding

Sue Bishop was extremely helpful encouraging us to be more adventurous with our efforts and imparted her expertise with a very pleasant manner (must look out for her in the future)

Our fellow guests were interesting and humorous and great comrades for the week All in all a thoroughly memorable experience

Mrs Mendoza
Walking on La Gomera
15/02/2014

Great walks, dramatic scenery, and a wonderful, tranquil parador.

Mrs Spencer
Secrets of Tenerife Walk
10/02/2014

An Excellent winter break despite the unseasonably cool / wet weather in an excellent hotel.

Mr Whyler
Walking on La Gomera
07/02/2014

The walks did not do justice to the beauty of the island. The fire damage from 2012 still sadly evident. Timings of flights and ferries far from ideal.

Mr Cross
Walking on La Gomera
01/02/2014

In late January 2014 we had exceptionally poor weather and this, plus long minibus rides to start points of walks, reduced our enjoyment of the spectacular scenery of La Gomera. Our guide/rep. Roger, did a good job in the circumstances. The Parador was excellent. The long gaps in the transfers are a negative but again Roger did his best to keep us entertained.

Mr Gair
Secrets of Tenerife Walk
25/01/2014

Beautiful location, great holel, excellent walks in a varied and magnificent setting.

Mr Rowlinson
Walking on La Gomera
18/01/2014

Good fun, though walking was harder than we expected having not been on a walking holiday before

Mrs Williams
Secrets of Tenerife Walk
31/12/2013

Very good. Guide coped admirably with adverse weather conditions.

Mr Hensman
White Villages of Andalucia Walk
03/11/2013

We had a wonderful week at the Finca. It's a beautiful location and the hotel owners Sue and Gordon and their staff are great as is the food with a balance of eating in and out at local restaurants every other day.



The grading as leisurely is a little surprising as although the pace is not relentless the terrain is a little challenging at times and the week is packed with activity. That said it is of course not obligatory to undertake every walk or activity. The finca is a wonderful place just to relax.



On our week we had the benefit of Sue Bishop, a professional photographer. All took advantage of her great knowledge and skills which were freely and generously given.



We intend to revisit the Finca in the future.

I couldn't fault the location, the ambience, seclusion and comfort of the hotel, and how well we were looked after by the hosts, Sue and Gordon. They treated us like friends and bade us farewell as such. My only complaint is that the walking was tougher than advertised. I don't do vertigo-inducing walks and the last day gave me 2 hours of fear and feeling very uncomfortable and I had to be patiently guided by a very understanding guide. Being classed as a leisurely walking holiday, is the reason I chose this holiday, so I feel let down and misled by this description. I questioned the guide about the classification and she understood it to be classed as moderate. It doesn't say this on your website!

I will no doubt take another holiday with you, but if I feel misled the next time, it will be the last time I choose Headwater.

Mrs Woodward
White Villages of Andalucia Walk
30/10/2013

Welcoming hotel and great walking guide. Exactly as described. Level of walking was rather more than leisurely though. The group decided that it was more of a Moderate grade.

A wonderful holiday, but be aware that although the pace of walking may be leisurely the terrain is very hilly, making the walks moderate rather than easy.

Mrs Riley
Vistas of Valencia Walk
26/09/2013

The holiday was good fun in a beautiful and interesting location with two wonderful guides who put themselves out to make the holiday one to remember fondly.

Mr Wardrop
White Villages of Andalucia Walk
25/09/2013

Lovely accomodation with hosts who went out of their way to make you feel like family friends. One of the best guides (Jenny) we have ever had on walking holidays.

This was one of the best holidays we have had - hotel, walks, guide etc were more than excellent. Food at the Finca was worthy of accolades! A beautiful part of Spain to explore. Overall a holiday of a lifetime!

Mr Lucas
Vistas of Valencia Walk
25/09/2013

One of the best Headwater holidays we have had. An ideal combination of great walks, excellent food and brilliant hosts/guides.

Very enjoyable holiday with an excellent guide. The walk was certainly not leisurely but everyone managed it. The distances were not great but the gradients were steep and taxing, especially in 30 degrees of heat.

Mrs Stone
Mont Blanc Highlights
29/08/2013

Holiday enjoyed due to good group of people, fantastic weather and wonderful scenery. Guide generally good but needs to check with those at the back more often to see there are no problems over challenging walks.

Descriptions in the brochure not accurate, particularly distance/time of day 1 - concerns raised with Exodus staff

Expected walking to be similar to last holiday (in Portugal) with same grading but it was much more challenging.

Headwater response:
Thank you for your feedback. Some of the walks have been adapted following your feedback and we have reviewed all our 'boot' levels. As a 2 boot + walk this is amongst our more challenging walks.

Excellent holiday, with even more value added by leader Sanja, who made sure everything ran like clockwork. She was also most informative and helpful, very patient, and with a great sense of humour.

Mr Archer
Mont Blanc Highlights
10/07/2013

We thoroughly enjoyed our holiday with some reservations all directed towards the hotel. We chose this holiday mainly for the mountains but also because the hotel was advertised as a luxury 4 star hotel. Whilst some of the facilities were as expected, e.g. the spa, the service and food in the restaurant were unacceptable such that we made a serious complaint after the third night. Headwater speedily resolved this to our satisfaction but it meant that we were apart from the main group in the evening. This was a disappointment to us because they became friends during the week. Serious consideration needs to be given to this hotel in our opinion.

The walking was wonderful but a bit tougher than we expected. The guide, Carey, was superb, knowledgable, friendly, made all 15 in the group enjoy their holiday and made delicious picnics! She is a great asset.

Overall, a memorable trip.

Headwater response:
Following your feedback the hotel has made some improvements ready for summer 2014 and has employed a new chef. We're delighted you liked the walking - albeit tougher than expected - and have changed some of the walks a little for 2014 to avoid some of the steeper balcony paths and make more use of the cable cars.

Mr Wiles
Mont Blanc Highlights
01/07/2013

Chamonix is a good choice for a walking base but perhaps not in June when so many of the mountain cafes are closed. This is also true of some lifts. The walks were certainly not easy - very strenuous for my age group. Doing 700 meters twice in a week is demanding by any standards. The town is noisy at night. The hotel we stayed at was excellent in many ways but airless and with no airconditioning. You really need this. Exodus' admin was poor which created a lot of the first day arrival experience at the hotel. The guide on the other hand was excellent

Headwater response:
Thank you for your comments. Your feedback is very important to us and following your comments some changes have been made for the 2014 season. Regarding the walks and grading: We have adapted our walks to endeavour to enjoy the best of the valley whilst making the most of the cable cars and less steep balcony paths. It is not effortless though, and not all hills can be avoided, so we will be careful to match the pace of the group to the terrain. We are never rushed and plenty of time is allowed to walk the paths and enjoy the scenery.

Dr Clements
White Villages of Andalucia Walk
24/06/2013

we had a wonderful week's walking holiday in Andalucia. Our hotel finca el cerrillo was a small friendly hotel with each of the rooms with individual character and charm. The gardens were beautiful with many little seating areas both in sun and shade. Lovely pool to soothe the aching muscles after day hikes.Wonderful dinners at the hotel and local restaurants.Walks set off not too early in the morning and our very experienced guide Jenny new the walks inside out and told us local history, the names of flora and fauna and never faded in her enthusiasm.She looked after us individually in the group and tailored the walk and stops for info chats to suite everyone. The weeks holiday lived up to out expectations and more! Richard and Yvonne Clements

A beautiful region. The holiday featured an enjoyable balance of destinations and experiences. Our excellent guide led us on some good walks that we would probably not have been able to find as ordinary tourists. However, we did have some reservations about aspects of the holiday and the extent to which it fulfilled the expectations of the advance publicity. (Further details are set out in the final section.)

As other reviewers have noticed, the Finca el Cerillo is a gem. Gordon and Sue are great hosts; the location is stunning; and nothing is too much trouble for the hosts or the staff. The hotel is superb and the mix of local restaurants and eating in gave us an excellent mix of really enjoyable food. The grounds of the hotel are lovely and the views from the various patios are exceptional. The walking guides (Jenny & Rose) were also very good with a relaxed manner and a store of local knowledge. They responded well to the varying walking levels and needs of the group. This was unquestionably one of the best Headwater holidays that we have had.

Owners, staff and guides at Hotel Finca el Cerrillo go the extra mile in all ways to ensure guests have a wonderful experience. The hotel is remote, but taxis are used to get Headwater guests to restaurants & to/from walks. Personally we recommend the 1-Boot option weeks, as this is hilly country and weather can be warm. Even the hotel is built on a hillside with many little oases of calm corners. Wonderful scenery & views; fantastic meals; great guides; and such great hosts.

This was an excellent holiday, the accomodation and hosts/guides were superb.BUT

The grading was classed as soft/leisurely which it definately was not.This is misleading.

We did the 'Vistas of Valencia' last year which was classed as moderate. This was the same level of walking.

Mrs Langleben
White Villages of Andalucia Walk
24/04/2013

Without doubt, Finca el Cerrillo, has to be one of the best hotels we have stayed in with Headwater. Nothing was too much trouble for Sue and Gordon. They are the perfect hosts and it was more like being part of a house party than being a paying customer.

Our guide, Jenny, was good fun as well as being excelletn at her job.

Mr Naylor
Vistas of Valencia Walk
24/04/2013

This was a really good package! All inclusive meals, wine and pack lunch, great menu choice and great walking containing probably the best walk I have ever been on (The Bernia Ridge Walk).

The hosts and guiders, David and Sue Eaton, are probably the most conscientious people in this business or certainly that I have come across. They were great hosts, very attentive to people's needs and capabilities and very knowledgable about the flora and fauna of this region and as if that's not enough, David is a pretty damn good chef too!

We did have an accident whilst out walking. My wife slipped on some loose soil/gravel and suffered what at the time we thought was an ankle sprain. Sue administered some first aid on the scene, went ahead and got the car and took us home. The following morning, still concerned because of the swelling, Sue took my wife to hospital, made sure we got treatment and then crutches before then taking us back to Casa Carrascal - bottom line is that Sue and Dave also know how to respond to these situations - thanks guys!

Ms Stewart
White Villages of Andalucia Walk
13/04/2013

We had a wonderful trip. One or two of the walks were at the top end of our comfort zone however and we'd probably not do another two boot with Headwater. Also, given the small amount of involvement Headwater staff had once we got to our destination, I think the cut they take is quite high (ie. our accommodation provides their own packages for a significantly lower price even taking flights into account).

Headwater response:
Thank you for your comments, we are so pleased that you enjoyed your time in Andalucia, although we are sorry you feel the pricing of the holiday could be improved. On this particular holiday, the tour we offer is not the same as what the hotel offer direct to the public, therefore the prices do differ. We include tickets and transport to/from the Alhambra and we include wine with meals for example. That said, we want to keep our prices as competitive as possible as will certainly bear your comments in mind when looking at the costings for next year.

Many thanks again for taking the time to contact us with your feedback.

Mr Richards
White Villages of Andalucia Walk
13/04/2013

The Finca was exceptional, the walking fantastic and the guide (Jenny) was professional, well informed and great fun.

Mrs Johns
Vistas of Valencia Walk
23/03/2013

We had a wonderful holiday thanks to David and Sue who worked really hard to ensure that all their guests enjoyed the week to its maximum. The walks were varied and appropriate to our standard and where, on occasion, a guest was lacking confidence in a particular route,an alternative was always found without fuss or bother. David provided a range of meals that took into consideration all of our dietary needs and Dinner was a relaxed sociable event each evening.

We could never have explored and enjoyed this wonderful walking area without the knowledge and expertise of David and Sue. We were also impressed with their level of organisation and professionalism. They are great ambasadors for Headwater.

Mis Phillips
White Villages of Andalucia Walk
14/03/2013

I loved the holiday, the hotel was exceptionally good in the warm welcome, helpfulness of hosts and all staff, good food, arrangements for transport and meals out, and the character of the hotel and beautiful location. Visit to Alhambra and Granada also brilliant. Inspite of rain excellent holiday, one to remember

Mrs Stewart
Secrets of Tenerife Walk
09/03/2013

Good holiday in good location

Mr Maher
Secrets of Tenerife Walk
26/02/2013

As always we thoroughly enjoyed our experience with Headwater. The group gelled from the start and our walks were enhanced by Roger, our guide. He chose wisely and well, taking into account weather conditions and the capabilities of the group. This area of Tenerife was a revelation.

Mrs Loken
Secrets of Tenerife Walk
26/02/2013

Although the overall holiday was very enjoyable, the frequent bad weather (which seems to be normal in the North of Tenerife) meant that some of the walks were not possible. The alternatives of visiting lava caves was interesting, but gave us less walking time. The excellent hotel, however, was located in Garachica on the North coast, which necessitated long drives on precipitous winding roads at the beginning and end of each day. Some people found this problematical, even though our guide was a very safe and careful driver.

The hotel food was of a generally high standard, and elegantly presented, but vegetables of any kind were absolutely minimal. The wine offered was very good.

Pro PruetzelThomas
Secrets of Tenerife Walk
26/02/2013

A wonderful, expertly guided walking holiday in the varied and dramatic landscapes of Tenerife

Mr Clarke
Secrets of Tenerife Walk
26/02/2013

A most enjoyable holiday with a lovely group of people walking through impressive landscapes.



Roger, the guide, was excellent and took us to visit beautiful places after the walks. This was a bonus. He also adapted the itinerary according to the weather.



Rogers partner made very nice salad pack lunches and made sure mine were gluten free.



The hotel and food were excellent.

Mrs Shepherd
Vistas of Valencia Walk
26/02/2013

David and Sue were excellent hosts. They could not do enough to assist us and they were a pleasure to walk with.

Mr Gingell
Secrets of Tenerife Walk
02/02/2013

Be cautious as regards the grading assessment of walks and be aware that walking profiles in the brochure can be misleading (the Baracan ridge walk in particular omitted a very severe climb at the beginning of the walk).



Also be aware that the current guide does not speak good Spanish so may struggle in an emergency.



Being an old manor house built around 2 courtyards means that hotel rooms are gloomy and can be stuffy, whilst public areas can be very chilly early in the year. Food is very good (though lacking in vegetables!), but there is limited indoor dining space and eating round the swimming pool requires warm clothing.

Mrs McDougal
Vistas of Valencia Walk
24/01/2013

Just what we expected from a Headwater holiday, well organised, excellent walking with good accommodation and food and excellent guides/hosts.

Mrs Acland
Vistas of Valencia Walk
07/01/2013

Super holiday. Our hosts Sue and David were brilliant, always helpful and informative. Dinners were always excellent and Christmas dinner, truly a feast, was superb. How David and Sue managed to guide us all during the day and still be able to present us with such a meal every evening was amazing.





Susan in Felixstowe

Christmas 2012

Mr Summers
Vistas of Valencia Walk
07/01/2013

This was the third time I have been to this holiday and I would go again