Everyone who goes on a Headwater holiday will be emailed a link to our post-holiday questionnaire where they can give us an honest assessment of all aspects of their holiday - everything from how quickly we answer the phone to how clean the hotels were - plus an overall rating and comments about their holiday.
Any feedback collected is posted to our website, so that people can make an informed decision based on past experiences before heading off on holiday. We don’t edit the reviews, the only thing we do is proofread them and alter any typos, where necessary, to ensure they are easy to read for everyone. All reviews will be published (except in certain extreme circumstances), and a member of the Headwater team will respond to any constructive criticisms/comments under the reviews, at their discretion. So, for the real tales, twists and turns of our holidays, look no further than the reviews from our previous travellers.
Arrangements were clear, mapping perfect using the app. Bikes were well prepared and ran smoothly.
We arranged our own ferry in place of flying and can recommend Condor from Poole to Guernsey / Jersey.
Overall great experience with excellent suggestions of places to see.
Roads were quiet once away from the main towns but cycle lanes and motor vehicle restrictions ensured safety even in the busy areas of St Helier and St Peter Port.
