Planning your holiday

Planning your holiday

Booking you activity holiday with Headwater is easy. You can browse our holidays and check availability on-line or request our brochures.

Our sales team are happy to help with any queries you might have and, as we create all our holidays ourselves, we'll have all the answers to hand for you.

Find your holiday

Planning your holiday

We believe, and customers tell us, that our holidays are unbeatable for choice and flexibility. See our What's included in the price? and Tailor-made travel choices for further details.

Travel arrangements and timings

The holiday dates shown in the price tables are the dates you arrive in your holiday area and not necessarily the date you leave America. Details of when and where your holiday starts are shown in holiday descriptions. All train, ferry and plane times on the website may change, so you do need to check your tickets and printed holiday itinerary (these will be sent to you about 2 weeks before departure) immediately on receipt. The airlines whose scheduled services we use take responsibility for customers' welfare in the event of delays. We regret that we are not in a position to provide refreshments, meals, or accommodation in the unlikely event that you are delayed on your flights to and from your outward or homeward point of departure.


All accommodation in this brochure has been inspected by the authorities of the countries concerned. As there is no direct British equivalent of many classifications, the broad expression ‘hotels’ includes all the different sorts of accommodation we use, from friendly family-run B&B's to 5-star luxury hotels and country inns. Details of individual accommodations can be found on all holiday pages.

Hotel bedrooms

In Europe, people requesting a room for three will often be given a twin or double with an extra bed, which may be cramped. Single rooms (even if you’ve paid a supplement) sometimes just confer privacy, and are often of a lower standard than twins. More specifically, people requesting twin beds and travelling within Austria, Germany or Switzerland will be given a double bed frame with two single mattresses and separate bedding.


Please note that some facilities including swimming pools may not be available for early and late season holidays. The reduced prices for these holidays reflect this. Special children’s facilities are generally available only during local school holidays.

Holiday itineraries

Please note that the itineraries given for all our holidays are for general guidance only, and we reserve the right to change these subject to local weather conditions etc.

Cycling helmets

We strongly advise cyclists to bring helmets on all cycling holidays. Please note that cycling helmets are a legal requirement in Spain, and in Italy for under 16s, so you do need to bring one with you if travelling to these destinations. It is paramount that helmets are the correct size and fit for the individual wearing them. As such, we are unable to provide these for you.

Walking boots

We strongly advise walkers to bring walking boots (not trainers) on all our walking holidays.

Representatives / leaders

On holidays where we name a specific guide/ leader, it is obviously our intention that the named person will lead your trip. However, should this not be possible for reasons outside our control (eg illness), we reserve the right to substitute with a suitably qualified and experienced replacement. In the unlikely event that we cannot provide an alternative, and if we feel the quality of your holiday looks to be compromised in any way, then the tour will be cancelled under the terms of force majeure, and a full refund of all monies paid will be given.

In some areas, the hoteliers or local agents also act as our representatives. Their names, addresses and telephone numbers are given in the information booklet we send to you before travelling.

Group sizes

We may, from time to time, operate holidays with lower numbers than the minimum group size shown.

Bike hire

Should you require a Headwater bike for any extra nights booked in your holiday region, you will be charged £25 per adult bike per day, £18 per day for a child’s bike. Electric bikes are also available at a supplement - please call for details.


The images shown in our brochures and on our website are for illustrative purposes only.

Tour start/end points

All flight/rail timings are correct at the time of our brochures going to press with airport/rail transfers scheduled in accordance with expected arrival times. Should carriers change their schedules, we reserve the right to alter the transfer arrangements to suit. If you have purchased flights independently, we cannot make any refund, or pay any compensation, for additional costs resulting. Should there be changes in timings to flights booked independently, or should these flights be delayed, we cannot guarantee your airport transfer. If you are booking a guided group holiday, you should note that tours subject to a minimum number of passengers are not always confirmed until 4 weeks before departure. Should we have to then cancel your holiday due to lack of numbers, we cannot make any refund for flights purchased independently.

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We love to chat about our holidays

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