Tailor-made travel choices
We believe, and customers tell us, that our holidays are unbeatable for choice and flexibility. On the 'Departure dates and prices' page for each holiday you'll see we've suggested the most popular routes, but we offer a variety of travel options for you to choose from. Where possible, alternative travel options are shown on the 'Your travel options' page for each holiday.
Our standard self drive prices are based on Eurotunnel. Eurotunnel is the quickest and most convenient way of crossing the channel, with a crossing time of only 35 minutes from Folkestone to Calais. There are up to three departures an hour during peak periods. Eurotunnel's drive on / drive off process is very quick, easy and hassle free with little waiting around time at either end. Eurotunnel also has the added bonus of not being affected by adverse weather conditions, which makes for a reliable service 365 days a year. Eurotunnel trains are all air-conditioned throughout and have toilets on board.
Customers travelling by Eurotunnel can opt for FlexiPlus at a supplement of £119 per car (up to 8 passengers including the driver) return. This will entitle you to a priority club lane check-in, entry to the exclusive private FlexiPlus lounge (open 06:00-22:00), a light meal, tea, coffee, chocolate, newspaper and use of phone/fax facilities.
Alternative self-drive travel
For customers wanting a short Dover-Calais sea crossing, we can offer competetive rates with both P&O Ferries and SeaFrance, and from Dover- Dunkirk with Norfolkline. We can also book all longer channel crossings and most details are given here. All prices are based on the number of people sharing a car (5 passengers unless otherwise stated) and most routes are based on return journies. If your trip spans two price bands, simply average the supplements - but you must use the same carrier in both directions. For all routes we recommend that you book any onboard ferry accommodation (including reclining seats) as soon as possible as places tend to fill very quickly. Check the the 'Your travel options' link on the individual holiday pages for further details, or call us for details and availabilty.
Travelling by Air
Our inclusive arrangements for air, and air rail, travel are shown on the individual holiday pages. Although, in most cases, prices and timings are based on departures from London (Heathrow or Gatwick) we can often tailor yours plans so that you can fly from your local airport – all regional airports are shown on the individual holiday pages or call us for the most up-to-dates times, prices and schedules. Airfares on which we have based our brochure prices have been negotiated to give our customers the very best deals possible and therefore, booking early is advised.
Upgraded Air Travel
SShould you wish to travel in business, club or first class, then we can offer you the opportunity to upgrade to a superior service with many of our featured airlines. Depending on your route and airline, benefits of upgrading your flight may include: dedicated faster check-in; executive lounges; wider seat pitch and more leg room; unlimited complimentary drinks (including alcoholic drinks); and improved luggage allowance. Please call/email us for prices.
Tickets for Air Travel
Many airlines no longer require a ticket for travel. We will therefore provide you, at confirmation invoice stage, with a reference number for your flight that you can quote at check-in. The reference number will also be provided on your final documentation. Where tickets are still required we will provide these with your final pack.
On-line and Self Service Check-in
Many airlines now operate an optional self-service check-in system at the larger airports. Certain airlines also offer an on-line check-in facility 24 hours prior to departure. This allows you to select your own seat and avoid lengthy queues. If you have bags to check-in, you simply drop them off at the designated desks and they will be forwarded to the aircraft in the usual way. Please note that British Airways charge for seat selection, and you will need to pay them directly.
In flight Meals & Check-in luggage
More & more airlines are now no longer providing in-flight meals and free check-in luggage as part of their service. Where possible, we always include these for Headwater customers, however we cannot guarantee this service on all flights.
Low Cost Airlines
In addition to scheduled and chartered airlines we are also able to offer and recommend a number of low cost carriers on selected holidays. Should you wish us to book your low cost flight for you, there will be an administration fee of £30 per person return. This is in addition to any fees charged by the airline. Full payment for low cost tickets will be required at the time of booking. These airlines offer a limited in-flight service; meals and refreshments, if available, must be paid for on board.
Regional Flights & UK Shuttles
Our standard air prices are based on flying out of London, however we appreciate that flying from your regional airport can be a much more attractive alternative. Should there not be a suitable flight from your regional airport we can book connecting flights to/from London from many UK airports. Please call us for full details and prices.
Should you require overnight airport accommodation, airport parking or even a uniformed chauffer to take your car from your departure terminal and park it for you, we can arrange this for you through Holiday Extras. Airport hotels are available from £35.00 per person per night with transfers, airport parking can be arranged from as little as £4.99 per day either on or off airport. Executive lounges are a great way to start your holiday off in style and from £17.95 per person, you can wait in the airport’s executive lounge before your flight. You are offered unlimited free drinks, including most alcoholic ones and nibbles. There are also magazines, newspapers and TVs to enjoy whilst waiting to board the aircraft.
Travelling by Eurostar
Travelling by train is becoming a more and more attractive alternative to travelling by air. For holiday areas reached by train from Paris or Lille, we can book connecting Eurostar services, from London St Pancras, Ebbsfleet and Ashford in Kent from just £48 per person supplement return. The average journey time to Paris from London St Pancras is just 2 hours 15 minutes and from Ashford is just 2 hours – please note there are only 3 services a day that stop at Ashford. Where we include a standard Eurostar ticket, we also provide Metro tickets to cross Paris. During July and August we can also offer a direct service from London to Ashford to Avignon in Provence.
If you prefer to travel in first class on Eurostar to Paris or Lille, it’s possible from just £79 per person supplement return. You can experience and benefit from: spacious reclining seats, a 3 course meal served at your table, complimentary Champagne aperitifs, wine with meals, a selection of complimentary drinks available throughout the journey and an onboard magazine and complimentary newspapers, First class supplements to Avignon are on request.
Onward travel by TGV
Travel beyond Paris to Lille and let the high-speed TGV take you to the heart of France. A simple platform change in Lille by Eurostar connects you to over 40 TGV destinations across France, including Strasbourg, Dijon and Marseille. For a wider range of destinations, make your connection in Paris. Eurostar services arrive into Gare du Nord and onward connections are just a short taxi or Metro ride away.
Car hire can be arranged in all the countries where we operate. For certain holidays, we recommend hiring a car for your entire stay. On selected holidays, complimentary car hire is included for all air passengers - see individual holiday pages for full details. We can, of course, arrange car hire for other holidays to allow for independent exploring perhaps at the beginning or end of your time with us.
Our preferred car hire supplier is Europcar. Cars with unlimited mileage, collision damage waiver and theft protection (excesses payable according to country and size of vehicle hired) collected from and returned to the airport or city centre are available from £26 per day in France and £34 per day in Italy. In some countries, there is a daily supplement for additional drivers. If you wish to drop your car off at a different place to where you picked it up, we can usually arrange this for you, often at no additional cost.