FREQUENTLY ASKED QUESTIONS
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To help you research and book the perfect holiday for your needs, we've drawn together some of the most commonly asked questions that we receive here in the Headwater office. Just click on a question to see if our answer helps you on your way.
If you need further information you can call us on 01606 720199, or use our simple email form to ask us a question.
General holiday questions
- How many people will be on the holiday?
- Are the holidays suitable for single guests?
- When is the best time of year to travel?
- Are there lots of hidden 'extras'?
- What if I need help?
- Do I need to be very fit?
- Do I need to be a proficient map reader?
- Do I need to be able to speak the local language?
- I'd quite like a week lazing by a pool at the end of my holiday. Can you arrange this?
- We can only get away for a few days, do Headwater offer any short holidays?
Walking with Headwater
- What makes your walking holidays special?
- Where do you offer walking holidays?
- Will I have to carry a large backpack?
- How are the routes planned?
- How difficult are the walks?
- Will I be walking in a group or on my own?
- Is there a different walk each day?
- What if the walks are too easy or too difficult?
- Will I need to bring lots of specialist equipment and clothing?
- Are the holidays suitable for children?
Cycling with Headwater
- What makes your cycling holidays special?
- Where do you offer cycling holidays?
- How are the routes planned?
- How will I move my luggage around?
- Do I need to be a regular cyclist?
- What do I need to bring?
- Are the holidays suitable for children?
- Are cycle helmets compulsory for your cycling holidays?
Canoeing with Headwater
- What makes your canoeing holidays so special?
- Do I need to be an experienced canoeist?
- Are the holidays suitable for children?
- Is it dangerous?
- Are there any restrictions on who can enjoy your canoeing holidays?
Skiing and winter discovery
- Do I need to be an experienced skier?
- Do I need to be really fit?
- I can already ski fine - will I get bored?
- What else can I do apart from skiing?
- Do I need any specialist clothing for my winter holiday?
Our hotels
- What kind of hotels will I be staying in?
- What meals can I expect?
- What are the arrangements for lunch?
- Do your hotels cater for vegetarians?
- Do the hotels have pools?
- Are single rooms or family rooms available?
- Do your hotels cater for special meal requiremnets
Travel arrangements
- Can I fly from my local airport?
- Can I drive to my holiday area?
- Can I travel by Eurostar?
- Can I make my own travel arrangements?
- Do you provide transfers to the hotel?
- Where do we get picked up?
- Can you book airport hotels?
- Do you have information about UK travel?
- How long will it take to check-in for my flight?
- What is my baggage allowance?
- Do I need a passport or visa?
- Will I receive a traditional air ticket or a new E-ticket?
- Can I take advantage of flights with the low cost airlines, such as Ryanair and Easyjet?
