By Mr Spackman on 17/08/2017
We really enjoyed our trip to northern Spain. All travel arrangements worked well and we were very impressed by Greg, our rep, who met us at the station and couldn't have been more helpful or welcoming. All our hotels were clean and comfortable but the Castell d'Emporda stood out. Beautifully situated on a hill overlooking a patchwork of fields, it's a modern hotel (our room had one glass picture wall with wonderful views) situated in an old castle. The restaurant is relaxed and breezy and the breakfast buffet was truly awe-inspiring. All the walks worked well, although we would have appreciated a bit more shade on the hottest days! We're looking forward to our next Headwater adventure!
By Mr Chandler on 14/08/2017
The walking tour was a great way to really explore the countryside. It was comforting to know there was someone there if we got terribly lost or hurt.
By Mrs McSweeney on 08/08/2017
Very good, well signposted walking routes in a beautiful area of Spain.
By Mr Evans on 08/08/2017
A magnificent holiday, well organised and all Headwater staff were extremely helpful. The hotels were very comfortable and the food (my God the food!) was astonishingly good. A holiday where we ate as much as we liked and still lost weight! Even though our holiday was rated as easy the walks are challenging and we very very glad of our equipment and a walking pole each although my wife was not keen on the way I whirled around near her head at times. The trees, flowers and bird life were at their very best in May. Nightingales, Cuckoos, Cirl Buntings, Bee Eaters, Hoopoes, Serins, Crested Larks... bring your binoculars. If I were to be picky then on the day 2 walk to La Bisbal we took the longer route (our default decision) which added an extra mile or two through similar countrisde and could have been omitted giving longer at the very pretty last 2-3 miles through villages and farmland. The circular walk (a) on day 3 was lovely, Monells a good place for a coffee and very cheap (coffee, tea and ham baguette for under â‚¬5). Day four's walk was great to Pals, villages en route very attractive. We then trekked up the rock path to the observation point at Quermany Gros which turned out to be rather lower in elevation than the castle at Begur and possibly my wife would have said ' I hate you' a bit less often if we'd taken the low road. The kilometre climb up soft sand dunes after this meant we crawled into Begur slightly delerious. Fortunately the Hotel Rosa, though not as luxurious as the others has the most superb restaurant, the owner is the chef. We ate enough to compared with that Vicar of Dibley episode in which Geraldine has to eat 3 Christmas Dinners. Day five's walk was lovely. Day six we actually got lost twice (our fault) due to failure to follow instructions which were uniformly excellent. From Sa Tuna we rebelled and followed the coast path GR92 but I'm not convinced it was 'better'.
Our only slight grumble was that we would have missed the train connection from Barcelona Sants to Flaca even if our Ryan Air flight hadn't been delayed by 20 minutes. We sprinted through immigration and got the train from T2 but they only run every 30 minutes and we missed our connection by 15 minutes. The station ticket office man couldn't have been more helpful but intransigently refused to honour our pre-booked ticket meaning we had to fork out an extra â‚¬19 for 2 singles. Can we claim this back?
Dear Mr Evans,
Thank you for taking the time to provide your wonderful review of this holiday. It sounds like you had such an enjoyable holiday that you will treasure for years to come.
We were however sorry to read that you missed your train due to tight connection times. I will be in touch to refund this amount. We are sorry for any inconvenience this may have caused at the start of your holiday, however are delighted it did not affect your holiday overall.
We would like to thank you for travelling with headwater this summer and look forward to welcoming you on another of our holidays in the future.
Headwater Customer Service team
By Mrs Kellas on 03/08/2017
I will complete the questionnaire once my problems have been sorted.
By Mrs Pincott on 03/08/2017
Walking the Camino is a great experience and this trip gives you the opportunity to stay in better quality accommodation if you don't mind being transferred on and off the trail along the way and paying for the privilege. Apart from the Hotel Floriana in Molinaseca we enjoyed all of the properties. Beware of a late start on the first day after the morning tour of Leon if the weather is unseasonably hot as the first day is probably the toughest, being downhill on rough ground and exposed. We arrived to an unpleasant 'welcome' at 7.30 and couldn't even eat at this modern hotel with apparently classy facilities. Most days if you are up and out by 9.00 you will probably be finished by 3.00 allowing for stops. This is green Spain and we were pleasantly surprised at the amount of time spent among forest and fields.
By Ms Mead on 03/08/2017
Great all round but the last hotel in Santiago de Compostela (Hotel Virxe de Cerca) was wonderful. Fantastic location and everything about the hotel was just lovely. We had a couple of extra nights here and it was a great end to the walk
By Dr Rayner on 28/06/2017
A delight for birdwatchers and botanists in spring and early summer. Lots of opportunities for photography. Walks were flexible in length and difficulty. Car hire essential.
By Mr Reeve on 28/06/2017
Turquoise waters, ancient tracks and historic gems , all from a superbly restful hotel in a fabulous rustic setting --what not to enjoy?
By Mr Kingston on 28/06/2017
Disappointing. Not worth paying extra for.
By Mr Cross on 22/06/2017
Walking in Menorca seems to be nearly entirely on coast paths, with very few inland walks. That means linear walks, so unless you have two cars it's a matter of 'there and back', or a longish taxi ride. That said, it's a beautiful island, mostly unspoilt. Passing other cars in narrow lanes with dry-stone walls and thorn bushes can be nerve-wracking. We did four of the five Headwater-recommended walks, and would recommend Son Mercer de Baix for it's inland variety, the North Coast trail for its scenery, and Macaretta-Turqueta for beautiful coves. Also worth doing Cuitadella and Mao (on last day) town walks. Morvedra Nou is a delightful hotel in a very quiet location, with friendly and efficient staff. Standard room was clean and comfortable, but small, although with an outdoor terrace that was lovely in the evening sun. The dinner options included in the HW package were slightly unexciting and perhaps we should have spent a bit more on Menorcan specialities a la carte. House wines are OK and very reasonably priced. We had no difficulty finding restaurant/cafe lunch stops on our walks. Overall, a very enjoyable week.
By Mrs Morrison on 20/06/2017
Perfect for a relaxed walking holiday. Routes took us through lovely and contrasting scenery in a part of Spain that we would probably never have thought to visit. So glad to have discovered it.
By Mrs Creswell on 20/06/2017
An extremely enjoyable holiday. Walking was at times tough due to the temperature, in the mid 30s, so perhaps May or September are better months for this holiday than June? The hotel was wonderfully situated. It was so relaxing and the staff polite, efficient and helpful. Would recommend taking out insurance for damage to car as some roads, especially the one to and from the hotel, were narrow and bordered by dry stone walls. However, we did manage to deliver the car back to Mao scratch and dent free!
By Mr Souster on 24/05/2017
Menorca's surprisingly flat, especially round the coast where most of the walks are located, so ideal for gentle walking - not for hard-bitten hill-walkers! Easy to traverse the length or breadth of the island by car in a hour or less, but watch out for minor roads on the Kompass map which prove to be private or little more than an overgrown bridle path. Much of the island seems untouched by tourism, which is delightful, but don't expect to find a cafe wherever you stop. Many things are still free to visit. People and climate very friendly!
By Mrs Taylor on 24/05/2017
Headwater offers self guided holidays, but with the benefit of sorting all the travel arrangements.
By Mr Taylor on 11/05/2017
It was one of the best walking holidays we have had. The hotel was superb with wonderful staff and food. The walking was excellent with varied terrain and scenery. I would highly recommend it to anyone.
By Mrs Hiam on 10/05/2017
We enjoyed a wonderful week's walking which exceeded our expectations. The landscapes, birds and flowers were exceptional and we particularly enjoyed hearing the nightingales singing in the gorge. We were very lucky to be able to see some of the Easter celebrations too. The hotel was very welcoming and offered excellent service and delicious food.
By Mr Flew on 10/05/2017
We had a wonderful holiday. The hotel was very comfortable (we did have a free upgrade as the hotel wasn't very busy). The staff could not have been more helpful. The walking was very varied and we were blessed with beautiful weather.
By Mr Hewitt on 24/04/2017
Beautiful walking in unspoilt limestone scenery. Fantastic bird walching opportunities. Comfortable hotel with hearty picnics and interesting evening meals. Antonio ensures that all aspects of a Headwater holiday are arranged with great efficiency.
By Mr Parr on 10/04/2017
This was the first week of the season and it was cold for three days. The hotel bedroom had heating but the bathroom did not. The communal areas of the hotel were cold. Obviously accommodation in this area is designed to keep heat out. If the weather is not good there are limited opportunities here. especially as the local museum was shut for refurbishment for the whole season. The hotel staff were very helpful and friendly. We found the walks quite challenging, the directions were mostly good but on one occasion (the end of the Ermita walk) the alternative route back to the hotel was impossible to find. The path was completely invisible and we had to walk back along the road. The scenery, birdlife and wild flowers were wonderful. We hired bikes from the hotel one day and cycled along the Via Verde (disused railway track) which was easy cycling with interesting views. Another day we took the bus to Cordoba which was cheap, reliable and well worth while. We enjoyed this holiday but felt that overall both the hotel and the village were not places to be If the sun isn't shining.
By Mrs Lloyd on 07/04/2017
Really very nice Hotels, very good views in the mountains and the leisure facilities all very good. We have had many holidays with Headwaters, in many different areas, all excellent, we especially like the included car, which enables us to visit places that other tourists do not visit.
By Mr Daines on 27/01/2017
Tenerife has dramatic scenery & provides enjoyable, reasonably challenging hiking in a wonderful climate. Garachico is a gem of a town with lovely restaurants and the Quinta Roja provides lovely accommodation in a central location,
There is a quite a bit of driving involved on often winding roads, so this holiday would suit those who would see this an enjoyable aspect of the trip.
Some of the walking I would see at the upper end of 2 boot, not because of the distances but due to the mountainous nature of the terrain.
All in all a very enjoyable holiday!
By Mrs Duguid on 29/11/2016
A fantastic location with plenty of variety in the walks. If you want a break from walking there are opportunities to visit to local towns/villages, or to relax at the hotel. Be prepared to deal with high temperatures, even in September!
By Mrs McMillan on 29/11/2016
A very comfortable stay in a lovely hotel with good walking on varied terrain in mountains close to Madrid yet unknown to us before we arrived.
By Mrs Reeves on 29/11/2016
Excellent holiday in little known area of Spain.
By Mrs Norman on 29/11/2016
Very varied walking in a lovely area. The walks were of the right length with good descriptions. We had good advice from Teresa. This was not an area we would have gone to without you as we had never heard of it. In September it was quiet with very few other tourists Spanish or British. We had one cold day but otherwise it was good walking weather.
By Mr Baker on 28/11/2016
This particular holiday should be retained in your overall offering. Miguel and Imma are superb. It was marvellous to be so alone too - we would often hardly meet anther soul out walking the high ridges. Being in the open with great wide views was tremendous. However, expect unmetalled roads and slow journey times to get to a walk, unless you have a high chassis 4-wheel drive vehicle!
By Mrs Royle on 25/11/2016
We enjoyed our walking in Gran Canaria- great scenery, weather , interesting culture. Enjoyed the company of the other 3 clients with whom we shared our evening table. The instructions for the walks were not always clear but we always competed the walks with a sense of achievement.
By Ms MacFarlane on 24/11/2016
A great introduction to the more remote areas on Gran Canaria and the varied scenery. Holiday offered plenty of flexibility for walks and a high standard of comfort.
By Mr Banyard on 18/11/2016
A great place for a winter holiday. Clement weather, wonderful scenery, friendly local people and good facilities for eating out, transport and communications. I would not recommend the holiday to those who are inexperienced with navigation, though most routes were well marked. Athough we did not use it a GPS unit would have been helpful.
By Mr Etchellsbutler on 11/11/2016
After long tiring days of walking, it was lovely to relax in rustic accommodation with comfortable beds, a good en suite and decent food. We thoroughly enjoyed 'Walking the Way of St. James.' The landscape was thoroughly unexpected in Galicia, - very lush, green and much like the U.K. and Ireland. It was particularly special to make friends (although very briefly) with people from all over the world.
By Mrs Lewis on 09/11/2016
We are 2 female friends and booked single occupancy of rooms. We felt hotels were well chosen and variable, but all interesting and overall comfortable . We got a bit sick of the Pilgrim 10 euro menu, but also had some superb meals. The walking was excellent, and easier than we had expected. We enjoyed the independence of being self guided. There were a few minor faults in the daily walking guide and we have offered to come in and point them out. We live in Chester and decided to Travel from Liverpool to Madrid and spend a night there rather than at Heathrow. We did find that the schedule on Day 1 was a bit over-heavy. Everyone was exhausted that night. But, overall this was a Brilliant holiday! And May was a very good choice this year.
By Mr Goater on 08/11/2016
Most interesting and refreshing holiday exploring parts of Canaries not explored or seen before.
Unfortunately did get lost on a couple of occasions. We did not find Rambling Roger very helpful although his knowledge of island is extensive. His communication style and customer care clearly did not work for us.
By Mr Till on 31/10/2016
The notes were very detailed,accurate and all the paths well-marked locally; that made for a very relaxing walking experience. The hotels, whether grand or more humble, exceded our expectations; The Castell d'Emporda was a stunning place to spend our rest day, the food and friendliness at Hotel Rosa was great.
By Mr Ward on 31/10/2016
Excellent holiday with varied scenery. The 1+ rating is about right. The walks are too long for a 1, but the terrain is not difficult.The timing of the arrival of the plane into Barcelona gave insufficient time to make the scheduled train so we had to wait an hour for the next one.
By Mr Ward on 31/10/2016
We did the Classic Catalan walk as a short break at the end of the season, in October. The mixture of 15/17 kilometer walks, historic towns, seaside and forests, with comfortable hotels at nights, and luggage transported from place to place, was just right. Just what we needed.
By Mr Bellis on 31/10/2016
We had a very enjoyable trip, with great walking in beautiful locations, meeting interesting people, eating some delicious meals and we appreciated having our luggage transported!
By Mrs Webster on 13/10/2016
Absolutely fantastic, superb hotel a jewel in the island, delicious food well prepared, excellent staff. Beautiful hotel! So many varied and interesting walks away from the tourist areas. One of the best holidays we have had!
We will be returning one day to complete the other walks around the island. Just wish we had been able to stay longer.
By Mrs Wright on 06/10/2016
Anyone of reasonable fitness can walk the Camino, but maybe you should consider grading your Camino walking holiday. One grade for people who are not really used to walking distances and another grade for people who have come to walk at least 25 - 30 km per day. Most of the walkers had booked hotels and albergues in towns and villages. Walkers like to meet up with each other in the evening and share experiences. At one place the hotel pick up was 1 hour 15 minutes late from the agreed time, with no apology or
By Mrs Feely on 04/10/2016
As with all Headwater Holidays experienced so far the Catalan Coastal Walk was a great experience,. The walking was challenging but the notes provided were meticulous and at the end of each day it was a joy to experience the comfortable, characterful hotels in interesting locations. I can't fault Headwater's meticulous arrangements.
By Mr Winter on 04/10/2016
Absolutely brilliant, all the walk instructions easy to follow and the hotel acomodation and scenery magnificent.
By Ms Nicolson on 23/09/2016
Catalan Coastal Walk has it all: wonderful walks, stunning scenery and fabulous hotels - one of the best!
By Mrs Johnson on 14/09/2016
Overall - excellent.
By Mr Tait on 12/09/2016
A beautiful area of Spain particularly the coastline with some wonderful accessible walks . Longer walks can be challenging on the warmer days !
By Mr Paterson on 30/08/2016
Quite demanding. 9 days is a long walking holiday.
By Mr Horne on 23/08/2016
Fantastic location with a variety of interesting and diverse walks in an unspoilt part of Spain. The hotel, hospitality and food can't be faulted and Miguel and Inma are fantastic hosts with detailed knowledge of the walks and surrounding area.
By Mrs Steen on 15/07/2016
An excellent walking holiday with a well chosen itinerary and beautiful scenery. Standards of food and accommodation were very high. We all had a great time.
By Mis Riley on 07/07/2016
Despite one of us not being able to walk very far we still had a lovely time. The hotel was in a lovely place and was a most relaxing place to stay.
By Mrs Chapman on 06/07/2016
A very well considered walking route with accurate and detailed route notes which helped to make the holiday very enjoyable. We opted to stay an extra night in one of the suggested hotels which worked out very well. We liked the independence and choice of pace the holiday presented even though we had the full back up of Headwater representatives there if we had needed them. The rating of 1 boot + for the Catalan Classic tour was appropriate as was the 'at a glance' write up in the brochure. Overall this walk/holiday fulfilled our expectations and introduced us to a lovely part of Spain.
By Mrs Bibby on 27/06/2016
The Catalan coastal walk is challenging in parts, particularly when the weather is hot, but it is spectacular and the route notes were great (with one or two exceptions, see below) The hotels were all quite different, each lovely in its own way and the restaurants that were pre-booked offered varied and interesting menus.I would thoroughly recommend the holiday.
Last year we walked in the Venito and we think the walks and accommodation in Catalonya are even better than those last year.
Thank you Headwater.
By Dr Sinclair on 22/06/2016
This is a beautiful part of the world, and the hotel and service were magnificent. Sadly we had terrible weather, with heavy rain each day, further snow on the peaks and biting cold wind. The paths up the mountains were often streams of water and fields little more than bogs. We had gone prepared for variable weather as it was mountainous, but not freezing cold and near constant rain. Teresa and her staff were very accommodating and the food was great. We did see a wild boar, mountain goats and fantastic birds and had a good rest
By Mr Cheek on 17/06/2016
We enjoyed our holiday however I must point out certain issues. The notes on page 3 of your Catalunya brochure are unclear - you have tried include notes for several holidays in one go using commas which results in it making little sense. In the first two lines you do not make it clear that you are talking about two different stations (Airport Terminus and Passeig de Garcia). I think you should investigate alternatives to having to wait at Passeig de Garcia station - it is busy, hot, no facilities, you are not allowed out of the station and we waited one and a half hours for the train. I think you should also give more information as to where to get off, it was luck we spotted the Viajuiga sign and managed to scramble off the train. Trail notes badly written and in parts not clear, there were two instances of them being totally wrong. Page 23 2nd para arriving at junction we could not understand which path to take so opted for the road route which says follow to Cala Joncois NO just the opposite is correct. Page 25 second column 3rd para on reaching T junction turn right NO turn left and at next T junction turn right. There are no road signs to help you.
By Ms Feist on 16/06/2016
A very good trip. Where scores have been less than excellent this is because I think the hosts could welcome guests with an offer of drink after a day of exertion - including making tea/coffee available. At times the hosts were not visible and when they appeared it felt awkward asking for a service of this kind with the exception of Pazo Santemaria and Casa los Semoza (the latter had a bar). Some of the accommodation may not be conveniently located so meant waiting around to be picked up. An arrangement whereby the guest could have a taxi as he/she arrived at collection point would be better. Also in some places it was cool/damp weather and bed linen felt a little damp. Heating not always switched on (noticeable feature when one is tired) and I had to ask at one place for it to be put on as I was quite uncomfortable. However, luggage was always transported exactly which was reassuring. Blanca the guide in Leon was excellent and Headwater have made a very interesting programme of accommodation - full of interest/quirky and beautifully located. Thank you.
By Mrs Winter on 16/06/2016
We thoroughly enjoyed this holiday in Menorca. The weather was extremely hot all week so we often shortened the walks which is easy to do as many of them are linear walks. Although most of the walks are coastal there is plenty of variety. The hotel is absolutely lovely, in such a peaceful location with beautiful gardens. We had a very warm welcome on arrival and the service throughout the week was consistently good. All the staff were helpful and polite and nothing was too much trouble. Our accommodation, the gardens and all public areas were kept spotlessly clean and the food was good and plentiful.
By Mrs Robertson on 13/06/2016
Excellent holiday. Be sure to carefully check the travel details if you have requested any changes or non-standard arrangements.
By Mr Weymouth on 13/06/2016
I am really happy with Headwater in all aspects except, perhaps, the standard of accommodation (at times). Although, in this instance, you do advertise that the hotel's accommodation will be a standard room, there are no definitive descriptions of standard compared to other rooms/prices. The room we were offered would have 'sufficed', but when staying for a length of time I think it is evident that a more comfortable room with more amenities would make the holiday that much more of an enjoyable experience. That is difficult to deduce from your literature. (We upgraded at El Milano Real as soon as we arrived).
When using your company in the past (on Inn-to-Inn walks) there have been other instances where we have felt a little let down by the quality of hotel.
By Mr Emerson on 13/06/2016
1/ Never give up the Morvedra Nou; one of the most relaxing and enjoyable hotels we have stayed at. We had a junoir suite with a patio overlooking the pool - the best in the house.
2/ I know this was only a grade 1, but any experienced walker could have done a lot more. We spent some spare time on the beach. Would not be so good at high season, would be too hot and crowded.
3/ 'Would you take another holiday with Headwater?' - I think we have done them all. at least at grades we can manage now. I am well in the 80-90 bracket - not in your age scale! - but I think we started with Heaswater in 1998. I have all the notes and paperwork in boxes in the attic.
4/ I was worried about French Air Traffic Control industrial action, but we were notaffected.
Dear Mr Emerson,
Thank you for taking the time to complete your post-holiday questionnaire. Please be assured we value all of the feedback we receive and use this to help us continue to improve and develop our holidays for future customers.
It is lovely to see you continue to enjoy your walking holidays with us; we value your loyalty dearly and look forward to welcoming you on your next holiday.
Headwater Customer Service team
By Mr Cross on 08/06/2016
Definitely a two--boot walk, especially the day to Almadabra Park hotel, which was the longest and had some quite hazardous sections on the coast path.We were in late May and had some disappointing weather, and there was no question of swimming in pools or on beaches. Hotels were good, although the dinners at the Monterey/Porto Christo were poor - dinners and breakfasts at other hotels and restaurants were good. Francisco our taxi driver did the job OK but he speaks only Catalan and a little French.
By Mr Godsall on 08/06/2016
We were very pleased with the walking routes and overall package, plus interesting days out in Cordoba and Malaga. The hotel in Zuheros was slightly 'simpler' than we'd normally choose but they worked so hard to provide excellent service; taxi was great too. A well planned holiday in an area we would not have discovered apart from through your brochure - we rate Headwater highly.
By Mr Abrahams on 07/06/2016
Excellent concept well executed
By Mr Sherrard on 07/06/2016
The holiday was booked as it offered a wide variety of scenery and it didn't disappoint. Driving to walks in the first week of May was pleasurable as the roads were virtually empty, the landscape interesting and tourism minimal. I was pleased to have the satnav for the drive from Bilbao to Uncastillo. The wild flowers at this time of year were stunning; the Puy Mone walk being the star. The vultures and kites were seen in the Lumbier gorge and at other times. Smaller birds including larks, fly catchers and bee eaters were seen and added interest to the dramatic scenery of the Las Bardenas walk. Miguel, our hotelier, provided map printouts to compliment the Headwater route directions and advised on the walks to do each day depending upon the weather. The home produced salads and meats used in the pack lunches were delicious.
By Mrs Fuller on 07/06/2016
Beautiful Island and walks. Morvedra Nou is a lovely small hotel. The staff are extremely friendly and helpful. The breakfasts were very good, continental style with plenty of choice. The evening meals were a bit hit and miss unfortunately. You are given the menu in the morning and there is a choice of two of each of the courses. Choose wisely!
By Mr Shortman on 06/06/2016
We had a wonderful weeks walking, the hotel was in a lovely hill top village. The walking was good in wonderful scenery with beautiful wild flowers and birdsong.Antonio and his staff looked after us really well and we also enjoyed our day trip to CÃ³rdoba. This was our twelfth trip with yourselves and one of the best.
By Mrs Feerick on 06/06/2016
The Camino is a wonderful experience. The walking can be challenging so you need to practice before your holiday. The accommodation was mixed, breakfast tended to be a disappointment. The star of the show for us was Rectoral de Goian. A wonderful place with great food and a sincere welcome. Overall the accommodation is lovely and given the standard that some of the pilgrims use it is pure luxury. The bag transfers and pick ups ran like clockwork.
By Mr Eamer on 06/06/2016
Peaceful location, excellent coastal and inland walking away from the crowds
By Mr Dodds on 03/06/2016
We thought Zuheros and the HotelZuhayra were both charming and beguiling - extraordinarily peaceful and calming - we were very sorry to leave and it took us some time to grow accustomed to the comparative mayhem of Granada . The taxi arrangements in Zuheros were quite remarkably efficient hts off to Maria and her brother - we would return to Zuheros tomorrow if we could = perhaps a progressive walk around these white villages might the na idea
By Mrs Thornton on 03/06/2016
The Morvedra Nou was the kind of friendly, family run, quality hotel that we always hope we'll find but all too rarely do. The rooms may be compact for some people but we were very comfortable, especially given the spacious private terrace. The food was good, fresh and well presented. We were very happy with the choice of two dishes each day, though would have liked the chance to try the cheese for which the island is famous - either as an alternative to dessert or as an extra small course. But we would thoroughly recommend the hotel and the programme of walks, which were all surprisingly different, considering this is a small island. It was our first trip to Menorca and we found the holiday perfect for those who like an active morning and lazy afternoon!
By Mr Higginson on 03/06/2016
The holiday notes for Coastal trails of Minorca were pretty accurate. Overall we found the island delightful and at this time of year absolutely stunning with all the wild flowers in full bloom. Very easy to get around and not too crowded. We also were blessed with the weather which was in the low 20 C range
By Mr Kaye on 18/05/2016
Outstanding food in lovely hotels. Top class local support, advice and guidance. Stunning walks through fascinating medieval villages, shady forests and patchwork quilts of colourful fields.
By Mr Hamilton on 16/05/2016
This was a hub Hotel walking holiday enabling us to select the walk to suit the daily weather with the expert and sound advice of the Rep Teresa (hotel owner). Having car hire we were able to spend the rainy day in Salamanca - where the sun shone! The first week in May found us trudging through snow on one walk and waltzing through spring flowers on another. All great fun. Ibex herds added to the entertainment on one of the walks. The Blue Book was up to date with additional helpful comments. Hotel staff were superb as was the cuisine and the views from the hotel.
By Ms Burrluck on 10/05/2016
A pretty perfect holiday. Headwater were very well organised and my reps, Brian and Olivia, were totally fantastic - helpful, very efficient and totally reliable. I was walking on my own and they texted me to ensure I had reached my destinations safely. The walks were wonderful and the instructions very clear. Everywhere I turned there was a picture postcard view. This is a wonderful area of Spain to visit - I did the Catalan Classic Walking holiday and walked every day, even though I didn't have to but there was so much I wanted to see. Wonderful that there was always hot water for a good soak in the bath when I got back to my hotel. I didn't want to come home although, to be honest I couldn't have kept up the walking for many more days.
By Ms Bartlett on 04/05/2016
I could not fault the hotel staff, who were all very friendly and extremely helpful. The walks were beautiful and April proved a lovely time of year with all the spring flowers.
By Mrs Ritchie on 03/05/2016
We enjoyed this holiday enormously although we spent quite a bit more than 5 hours on the walks between hotels so we didn't take the recommended walks on the days in between. The first walk is the hardest.
By Pro Mitchell-borts on 25/04/2016
Teresa was extremely helpful. The hotel was lovely and the food was plentiful and delicious.
By Mrs Champion on 25/04/2016
A very beautiful and undiscovered part of Spain. Well worth a visit. Great hotel locations, good food, very good service. We would love to visit this area again.
By Mrs Evans on 25/04/2016
Great walks experienced with excellent help provided by Rambling Roger in choosing the best walks for our needs. Fantastic vistas and variety of terrain and flora. Even had time for visiting the Botanic Garden on way to the airport before the flight home. The Gran Canaria map was an order of magnitude better than those for many holiday locations. Plus very friendly, charming and helpful hotel staff providing good food. What's not to like.
By Mr Hilary on 25/04/2016
A few suggestions
a) Update your travel notes to refer to the actual kilometre-markers which are now in place
b) Arrange the final leg so that your clients have the option to be in Santiago for the midday pilgrim service in the cathedral
c) The staffing of the Casa de los Samozo was a source of great amusement, somewhat lacking experience, but all was still delivered
d) Hotel Petit Palace was noisy but the location was perfect
But overall the holiday surpassed our expectation and we will certainly consider Headwater again
By Mr Johnston on 18/04/2016
Outstanding walking area. Thoroughly enjoyable.
By Mrs Moysey on 18/04/2016
A most enjoyable holiday - the organisation and transfers worked well and the hotel was a 'gem', friendly and relaxing and with helpful staff. The walking notes were easy to follow although care was needed on some paths where stony. Overall splendid walks in beautiful scenery with many spring flowers.
By Mr Pontin on 06/04/2016
We enjoyed our holiday despite unseasonal weather. We were not prepared for narrow roads and tortuous bends when driving, especially with the steep gutters on the insides of the roads. However, we managed to stay out of trouble! We learned that the islanders are hardier souls than we because many restaurants kept their doors flung wide while people were dining. Take warm fleeces with you for dining out!
The Melva Suites Hotel was another cold experience where the dining room had no heating and our room had only a portable oil filled radiator to keep us warm.
I would thoroughly recommend Las Tirajanos Hotel though because it was very comfortable, had a bath as well as a shower (very necessary after a long hike in the rain!), wonderful views and private terraces.
By Mrs Mitchell on 04/04/2016
We had a very good holiday, the hotels were ideal and well located. We had no contact with any Headwater representative in Tenerife. Before the holiday your staff were concerned about oldies like us tackling the walks in Tenerife and did their best to put us off instead of helping us find a solution locally.
Dear Mrs Mitchell,
Thank you for taking the time to complete your post-holiday questionnaire. It was lovely to read you had an enjoyable holiday overall. We were however sorry to read you did not receive your welcome brief. As highlighted in your holiday information booklet, due to the logistics of this holiday, we do not have a dedicated Headwater rep based in Tenerife, although, we do provide an in person welcome brief on arrival and offer 24/7 emergency assistance should this be required. However, due to the varying times our customers arrive, we ask that you contact your rep pre travel to arrange a suitable time for this, we are sorry if this was not clear. In future, the rep will also try to contact our customers on the evening of arrival and where possible, will deliver the welcome brief over the phone as required.
Our sales team are experts on the holidays they sell, having tested them directly. When customers are seeking guidance on holiday suitability, our main goal is to ensure we provide thorough information to ensure our customers have the best holiday experience possible. We are sorry you do not feel this was delivered on this occasion.
In closing, we would like to thank you for choosing Headwater and look forward to welcoming you on another of our holidays in the future.
Kind regards, Headwater customer service team
By Mr Siddons on 24/03/2016
The varied microclimates of Gran Caneria provided a range of varied interesting walks. Away from the tourist venues on the coast the island provides a great venue for walking. The network of paths was great and mainly in excellent condition which was an eye opener. Generally use is low so you get lots of space to yourself, great views and opportunity to enjoy the island.
By Mrs Emmett on 21/03/2016
We found the first day hard: getting used to a new car, parking in a busy town to get lunch as suggested by the guide, an awkward and long drive to and from the start point and a very challenging walk. Rather too much for the first day. We suggest an easier itinerary for the first day would be preferable. We enjoyed a rest next day in the delightful little beach resort near the hotel. We enjoyed the transit day; an amazing drive and excellent FLAT walk near Mt Teide! The drive down into Garachico was exciting but we had got used to the car by then. Being in the centre of town was great. We found the walk in Teno Alto the best of all because of the diverse landscapes and exciting ridge walk. We had a second rest day with a pleasant and rewarding drive to Punto de Teno and some beach time. Finally we did most of the Masca Ridge en route to the airport. Unfortunately we were thwarted by a no entry sign on a gate not mentioned in the notes, but after wasting some time looking for a different route, clearly going through it was the best way forward. Overall this was a really good holiday, a few challenges but that is part of the fun. We were pleasantly surprised by how interesting and beautiful we found Tenerife to be, helped by the perfect weather we enjoyed.
By Mr Lloyd on 21/03/2016
Very different from our usual breaks, it was hard work but worth it. We would never have found these gems, and driving to them along the twisty mountain roads was half the adventure! The hotels were lovely, although quinta roja was a pain to get the bags and suitcases from the car, it was more than worth it.
By Mr Daum on 21/03/2016
We had an excellent holiday and Gran Canaria has stunning and varied scenery. The walking was hard, at times, but very rewarding which made it all worthwhile.
The Hotels were very different in character but enabled you to visit and experience the contrast between the North and South of the island which are very different. The food in both was excellent and the warm welcome and hospitality we received at Melva Suites stood out.
By Dr Holloway on 04/03/2016
We had an enjoyable walking experience in Gran Canaria and in general the walk instructions were excellent although there were some mistakes that were mostly corrected by the local guide at an initial meeting on arrival. It is worth asking as many searching questions from the local guide at this point.
By Mr Bumfrey on 04/03/2016
A very scenic island with lots of walking opportunities, some of which can be quite challenging. Friendly and comfortable hotels.
By Mrs George on 25/02/2016
Stunning scenery and great walking destination. Great climate for Jan/Feb.
By Mr Kell on 24/02/2016
We very much enjoyed our week in Gran Canaria. The walks we did provided panoramic views of the island and fortunately all the days we walked we were blessed with excellent weather and visibility. We opted out of the last walk on the Sunday because of poor weather conditions which seemed to affect most of the island. On balance we found the walks more strenuous than 2 Boot might have suggested, especially on some of the steep descents. We were quite stiff after 3 consecutive days but happily recovered quite quickly during the day's transfer. We do a lot of walking and exercise regularly at the gym so would stress the need for physical fitness to do these walks. See comments below about the Hotels. San Bartolome is so central really that on balance all of the walks can be accessed from there though it might involve a little more mountain driving which some folk may not appreciate.
By Mr Booth on 29/01/2016
Both the guided and self guided parts of the holiday were excellent. We were taken to parts of Tenerife and Gran Canaria that were spectacularly beautiful, rugged and interesting.
By Mrs Riddaway on 28/01/2016
Hotel Las Tiranas is a very pleasant friendly place to stay with excellent faciities including a lovely swimming pool and wellness centre. The very extensive buffet breakfasts and lunches mean that it is possible to find plenty of food to please anyone's tastes. Lots of pleasant places both inside and out to sit and talk or just relax.
Hotel Melva Suites has a very minimalist design and is set in grounds covered mostly with small stones and few plants. It has no facilities except a restaurant but this was friendly and the food was good. Breakfast was very limited and cold and provided in the corner a huge hall. The whole experience would be much improved if breakfast was to be served in the restaurant.
By Mr Learmont on 22/01/2016
We stayed in two hotels, the Tirajanas and Melva. Our stay in the Tirajanas was very enjoyable; there were a couple of niggles (separate charge for wi fi and use of safe in room) but overall amenities excellent, service and food both good, walks from hotel great (albeit quite physically challenging). We did not think the Melva was a good choice for Headwater customers - it was a long distance from the walk start points; the atmosphere and location were bleak; the food slightly odd - an excellent quality evening restaurant (even though menu choices were odd e.g. scrambled eggs and artichokes, anchovies with a small tomato) offset by a really poor breakfast in main hall (warm water from a thermos for tea/coffee; no fresh bread etc.). The rooms were clean, spacious and well equipped but the exterior was like a car park and not appealing at all. We enjoyed our visit to Gran Canaria but were we to go again we would prefer to stay for the whole week in Tirajanas and steer clear of Melva.I trust this is helpful.
By Mr Jamieson on 19/01/2016
We did all the walks in the itinerary except the Las Casas de Afur as it promised to be simply a descent of 700m on difficult footing followed an unrelenting climb (or bus trip) back up. As reasonably fit 70s we coped with all the others, but considered most to be at the top end of Headwaters two boot category because of the generally rocky terrain and occasional need for a head for heights
We found the individual walk descriptions out-of-date. In several cases there had been welcome improvements such as better waymaking and resurfaced roads (the Chamorga walk). But on the Los Organos walk we had to retrace our steps after 4km as a key section of path has been closed on safety grounds since at least February 2015. Yet Headwater still included the walk in our package.
As all the walks are some distance from the hotels a lot of driving is involved, much on twisting mountain roads; we did 700km in seven days (including 60 minutes each way for the aborted Los Organos walk). Not a problem for us, but it may not be everyone's cup of tea.
While sun hat, sunscreen and water are rightly mentioned as essential, layers of clothing and gloves are equally important as most of the walks approach 1000m (2000m in the case on the Teide National Park). In the winter months it can be quite cold at those altitudes, especially on cloudy days.
As for hotels, the Finca Salamanca is adequate, but lacks atmosphere. The Quinta Roja in Garachico (a lovely town with traditional architecture) is very good and is close to a range of restaurants. We enjoyed the fish restaurant, Aristides, just cross the square. In neither hotel did the staff show much knowledge of, or interest in, the Headwater programme of walks.
Overall, the holiday was a great way to explore the far corners and roof of Tenerife, but the balance of the overall programme and the individual walk descriptions need more attention to detail by Headwater.
By Mrs Hutchinson on 13/11/2015
First hotel was in a lovely location but we didn't get the basic cleaning and breakfast service we would expect. We weren't expecting luxury here but basic cleaning and services. Also nobody was available who spoke English for most of our stay here. Obviously in a rural area we shouldn't necessarily have expected this but it would have been very helpful.
By Mr McKerchar on 03/11/2015
Hotel absolutely first rate - fantastic tranquil location; we were very well looked after; food was simple but good. Menorca delightfully quiet when we visited (October) but weather perfect for walking. Walks were straightforward if perhaps a trifle short. We skipped the town walks and added two other walks of our own that I would recommend
1. Santa Galdana to Saint Thomas via GR 223, returning along coastal path - just be aware that to leave Cala Trebaluger you need to use a cave passage.
2. Cala Tuqueta to Plagues de Son Saura (out & return via coastal path - we did not find the green route marked on the map but we did not spend much time looking).
By Mrs Fairclough on 26/10/2015
Very enjoyable. Felt like we had seen and experienced the real Spain, not touristy and commercial. We speak no Spanish and very few people spoke English but we got by and all the meals were wonderful, trying different things. The walks were very good some more challenging than others. We did go wrong but never too badly. Not sure if the mistakes were due to vague directions or just misinterpretation of instructions (we easily go wrong in England!!)
By Mrs Satterthwaite on 14/10/2015
Great fun. Our reps were extremely helpful. We will definitely do another walking holiday.
By Mrs Ashcroft on 14/10/2015
Excellent in every respect
By Pro Davies on 12/10/2015
The holiday was disappointing. Onward travel from Barcelona airport was so awful the thought of having to make the return journey hung over the rest of the period, such that I changed my flight and went home a day early, using bus rather than train. If you use Passeig de Graca station you need to supply the timetable - there is no way of identifying if you are catching the right train (and there's a train every 2 minutes) and it is an awful place to wait.
By Mr Munden on 12/10/2015
A fabulous quiet and beautiful area of Spain but within easy reach of some great cities. El Milano Real is a perfect base for the many and varied walks on offer through this unspoilt National Park with its great food and wine and accommodation. The highlight for us was a 'birding' walk with a local biologist who was just superb. The only down side was that we didn't get maximum benefit from Teresa (and Paco whom we didn't see at all) but on the other hand all their staff were excellent. Had to book our own hotel in Madrid as Headwater's was strangely booked although available through booking.com!
By Mrs MacLeod on 09/10/2015
Excellent holiday; very interesting area of Spain to visit. The walks were varied with spectacular scenery. The hotel was well located and there was often something going on in the town square in the evening. Hotel staff friendly and helpful and the food was very good. I know the Spanish eat late but the 8.30pm evening meal was the only downside particularly when we wanted to have an early breakfast so we could start walking before it got too hot. Since Headwater clients have their own menu maybe an earlier sitting could be considered.
By Mrs Donnison on 08/10/2015
The team at the hotel couldn't do enough to help. A decent range of walks nothing too strenuous but just right in the unseasonably high temperatures.
Cordoba was a stunning place to visit so would strongly recommend this on the free day. We enjoyed having the extra days in Granada as a counterfoil to the tranquility of Zuheros.
By Mrs Griffiths on 06/10/2015
A delightful area, away from the usual tourist spots. An attractive, friendly hotel and village. Varied walks with lovely long-distance views. Care needed on the stony tracks and paths after a prolonged period of dry weather.
By Mrs Bathe on 05/10/2015
This holiday provides a stress-free camino experience for those who either do not wish to or cannot carry a full back pack. Accommodation and meals are of a significantly higher standard than is available in the hostels and dormitories along the route. As well as completing the 100km required for the compostela, it combines some interesting earlier sections of the camino as a bonus. The guided tour of Leon provides an excellent introduction to the camino combined with the visit to the impressive Cathedral and other historic buildings. It is well worth extending the holiday to spend two nights in both Leon and Santiago de Compostela.
By Mrs Hickling on 30/09/2015
Lovely village and some good walking. The vultures were impressive. Maybe more attractive in spring when the flowers are out. All the trvel arrangements worked flawlessly. The food at the hotel was very variable and a little disappointing at times. The walking was all in quite a small area and there was some repetition of sections. But overall it was a very enjoyable trip. Staying in a single location is definitely more relaxing than moving on every day. The bat cave in Zuheros was an amazing place, and a visit to Granada was definitely worthwhile. We were lucky too that our visit coincided with the cheese festival in the village
By Mr Jamieson on 29/09/2015
Well-chosen walks in a scenic area with classic limestone features. Can be rocky and stony underfoot in places, but all walks within Grade 2 definition. Arrangements at Hotel Zuhayra are excellent; Antonio was always helpful and the staff went out of their way to provide good, friendly service.
By Mr Taylor on 29/09/2015
From the first contact with Headwater until we left our Hotel the service was excellent. The Hotel was small, comfortable and the staff very friendly. The walking notes were fantastic, and the walks took in some most wonderful scenery. Cannot fault the holiday at all. Thank you.
By Mr Gagnon on 29/09/2015
This holiday was superb. The scenery was unspoilt mountainous terrain and pastoral along the river valleys. Well away from tourist areas. A good variety of walks ranging from easy to quite challenging, with very accurate walking notes. We did Rio Tormes, Laguna Grande, Villages of the South to name a few. Saw 45+ species of birds. Weather in September was cool at night but got into low twenties in the afternoons. Typically 7 degrees warmer on the south side of the Sierras. We took the ferry from Portsmouth to Santander and drove down - very pleasant. The hotel was great and Teresa was a wonderful hostess.
By Mr Smith on 29/09/2015
A fascinating area of Spain with varied landscapes from rugged mountains, to terraced hillsides with vineyards and fruit trees, gently flowing streams, Pine woods and open flat plains with Evergreen Oaks. Also abundant wildlife with dozens of bird species, wild mountain goats, Black cattle, and horses. Ancient walled cities and quaint villages. All within two hours of Madrid.
By Mrs Johnson on 23/09/2015
Really enjoyable week with everything thought of and attention to detail. Excellent route notes.
By Mr Christy on 22/09/2015
A really excellent week - well organised and planned, allowing us to concentrate on the splendid walks. I hadn't been on an organised walking holiday before, but I will certainly try some more of these trips in future, since they allow you to get to places that you might not try on your own.
By Mr Sadler on 21/09/2015
The representatives Katie and Jim made the holiday truly wonderful. They were extremely helpful with nothing too much trouble.
By Mrs Wakefield on 21/09/2015
Wonderful variety of walks and scenery with comfortable hotels and good food.
By Mrs McInnes on 21/09/2015
This is my 10 th Headwater holiday,this time I convinced three friends to walk the Camino de Santiago with Headwater.
Our group of four were very pleased with Headwater and are looking at more holidays with them.
By Mrs Broad on 21/09/2015
Menorca is a lovely island, incredibly pretty and very easy to get around. The Morvedra Nou hotel is in a perfect setting if you want peace and quiet. The gardens and pool area are so relaxing, the bird song is the only thing you'll hear! Unfortunately, we were unable to upgrade at the time of booking, to one of the larger rooms, and although our room was spotlessly clean and had a sunny patio, we did find it on the small side. Not a big deal as we were out walking most days. The walks were excellent, sometimes really off the beaten track, great wildlife and fabulous scenery, quite a few 'wow' moments as we came round a headland or walked through the gorge to the caves. Our only gripe, was the food. Breakfast was fine, plenty of choice but dinner was very hit and miss. There was no comparison to the food photos on the hotel website, and the portion sizes and combinations were very strange. Sometimes the starters were far too big, and the main course would be just a large piece of meat/fish with one small potato if you were lucky (no veg). There was only one evening out of ten, that we both enjoyed the whole meal, which was so disappointing. Honestly, neither of us are fussy eaters, but we have never left so much food on our plates, and not once did anyone ask us about it.
By Mis Smith on 17/09/2015
This was our first Headwater walking holiday, and it has definitely lived up to our expectations. We thoroughly enjoyed the mixture of walks, as well as the cuisine and rest day activities. Jim and Katie are excellent reps, and definitely contributed to our memorable experience. Many thanks!
By Mrs Bush on 07/09/2015
We loved this walk. Accommodation on the whole was as good as it could be given the isolated nature of some places. We were particularly impressed with the helpfulness of staff at Headwater when BA cancelled our outward flight the evening before our journey so we didn't miss any of our holiday. The arrangements went very smoothly. The weather in mid July was very hot-unusually so according to locals- so if you suffer from the heat, earlier or later might be better!
By Mr Russell on 24/08/2015
I joined this vacation basically to walk through some lovely countryside and to see a lot of historic buildings in Spain. That was pretty much what I got. But in addition very enjoyable stays at the hotels where the staff all spoke great English and were really helpful. The guides made some very useful suggestions that saw me undertake day 2 hikes on day 1 and 2 . Good advice for the middle of summer and it enabled me to get back in time about 3.30 to enjoy the wonderful situation of Castell de Emporda. The Coastal phase was beautiful and after the completion of the hike and I stayed a few more days at Begur.
By Mr Howard on 13/08/2015
Excellent experience. A privilege to walk through such a beautiful and little known part of Spain!
By Mrs Coonan on 28/07/2015
Jim and Katie Illingworth, the Headwater reps, were absolutely fantastic - the best we have ever had; from the postcard we received a few days before our trip to their solicitous and detailed advice about the routes, the travel arrangements and thoughtful attention to detail e.g. Katie suggested that we buy a multi pack of bottled water which could be transported with our luggage every day. In addition as we experienced a heatwave during our trip, they suggested ways of shortening the walks to make them more manageable. They also recommended excellent restaurants when an evening meal was not included giving us lots of choices. Francisco, the taxi driver who transported the bags (and us on some days as it was so hot and we didn't want to walk) was delightful despite his lack of English and our lack of Spanish!
By Ms Clark on 15/07/2015
Fantastic walking area if you like wild, remote stony terrain. Incredibly windy at times and also challenging steep downhill sections if these are not your forte! Superb coastal and inland scenery. Great to have suggested walks for free days especially as the weather wasn't really good enough for swimming and relaxing. The local taxi driver was great, carrying on the luggage and when we finished the last day's walking early we phoned him and he picked us up. He also helped us sort out an earlier train to Barcelona. We had the same reps in Tuscany last year and once again they were brilliant, providing extra route notes and e mailing changes. The initial briefing by phone worked well and we were delighted when they joined us for our last evening meal. They really go the extra mile to make things go smoothly. The hotels were all excellent and we liked the variety in the evening meal arrangement. Adding on 2 nights in Barcelona was the icing on the cake. The hotel there was of a lower standard, a very small room,but we did expect an ensuite room and not one with a bathroom down the corridor. We would have liked to have known this in advance and been given the chance to upgrade. Overall, a memorable holiday!
By Mr Collins on 30/06/2015
A good mix of scenic, coastal, country and historic town locations for both walking and overnight stays. Introduced us to a lesser known area of Spain. While most of the walking had excellent scenery and moderate challenges, some sections were slightly tedious on tracks/roads rather than paths. However these were marked walking routes on the published maps, and it is difficult to see what alternatives were viable to get you to the next place of interest. No gain without pain! Walking instructions were excellent throughout.
By Mr Collingham on 23/06/2015
Well organised; great choice of places to stay with walking well directed and right amount of effort per day. The Camino is not the most beautiful route we have walked but communion with fellow travellers made it feel special.
Only comment would be O Coto. Finished short walk to Casa de la Somoza by lunch and really not much to do that afternoon. While the hotel was adequate it was not the sort of place you could amuse yourself in for an afternoon. The common parts were a bit gloomy. We went for a walk! that afternoon.
A pity about baggage handlers' strike in Madrid, main problem was that we had our walking poles taken from us in Stansted in spite of the fact that my husband had checked with Ryanair that we could get them through security. This is categorically not true. We had to store our poles in Stansted at cost to ourselves and buy poles in Leon.
By Mrs Crowther on 17/06/2015
Met our needs brilliantly. Superb scenery. High level of service and comfort.
By Mr Dunn on 17/06/2015
A really excellent holiday in a relatively unknown but attractive location, with a superb hotel and a very helpful and knowledgeable hostess, and a good choice of walks. But for goodness sake improve the return directions to the airport - saying 'reverse the outward route' is hopelessly inadequate for negotiating the motorways of Madrid!
By Mrs Clifton on 17/06/2015
A holiday for not-too-serious walkers but definitely one for foodies.
By Mr Woodgate on 17/06/2015
My 2nd camino walk holiday, a different personal experience but excellent, Galicia & Spain at its very best, Headwater organisation & bag moving en route is superb hassle & worry free,
By Mr Gingell on 17/06/2015
A most enjoyable week spent on a delightful, unspoilt island with comfortable accommodation and varied and interesting walking opportunities.
Driving on the smaller roads in Menorca can be challenging at times, particularly the fairly long stretch between Ciutadella and the hotel which is narrow,
winding and lined with unforgiving limestone walls - make sure you insure your hire car excess!
Ciutadella is a delightful town to explore and the Menorcan people are charming and very helpful to visitors.
By Mr Sutherland on 17/06/2015
Excellent accommodation and staff. Food variable from excellent (breakfast mainly) to indescribably bad for some meals/courses in the evening. English translations of menus were unhelpful. ('Meat Soup' turned out to be a bowl of pasta shells in a chicken stock. Marinated fish was a mystery). Wines excellent. Walks were great.
Dear Mr & Mrs Sutherland,
Thank you for taking the time to complete your post-holiday feedback. We were pleased to see that you had an enjoyable holiday overall. Although, we are sorry to see that you did not enjoy the meals at dinner. Ordinarily, this hotel receives good feedback in this area, however, we realise that we cannot allow our standards to slip, and therefore we will monitor the feedback we receive for the meals to ensure we are delivering the high standards our customers have come to expect.
Thank you for highlighting this feedback to us.
We would like to thank you for traveling with Headwater and look forward to welcoming you on another of our holidays in the future.
Headwater customer service
By Mrs Lawrence on 15/06/2015
A superb holiday experience that we will always remember. Headwater's advice & organisation was faultless.
By Mrs Preshaw on 15/06/2015
Another good Headwater holiday. We loved the island, the walking and swimming in the sea, but should have gone in May, June was a bit too hot for us and we were surprised how busy the beaches were. It was different getting a car at the airport and driving ourselves to the hotel and, once we had learned how to negotiate the narrow roads to and from the hotel, we loved having the opportunity to explore more of the island and plan our own sightseeing each day in addition to the walks. The hotel is a gem and being able to return to this tranquil country retreat each day and relax on your own terrace or swim in the pool before going for dinner made the holiday for us. The accommodation, food and service were all excellent. There was so much choice for breakfast including local cakes and pastries and in the evenings we enjoyed a good selection of Menorcan dishes served by friendly, attentive and helpful staff.
By Mr Small on 09/06/2015
Casa Rural santa maria-would have been helpful to know that he would pick up from the town as the extra km was not good on a v hot day.La Posada de Muriel-the hosts had changed! The breakfast of one piece of toast was not enough for a long walk and certainly could not be described as a buffet! Pazo Santa Maria-should have informed us of the most direct way to get to it as it is also a bit out and at least a 20min walk from the track as described.Rectoral de Lestedo-it would have been very helpful to have known that there was no option of drinks(tea, coffee or anything else for the three hours before the meal,which was poor.It would be useful to suggest that walkers go into the cafe about a km before the accommodation as going back doesn't seem sensible and we were ok with water (from the tap)
By Mrs Ramsell on 09/06/2015
Interesting and active. Enjoyment of meals could be improved by more choices on the menu(at least three including salads). If necessary in a smallish establishment these could be pre-booked in the morning.
HW selection of hotels is VERY GOOD and we always enjoy their slightly off beat locations and warm atmosphere. We know that other HW guests will be like -minded people we can engage in friendly conversation and exchange anecdotes about each walk with in the evenings.
By Mrs Moxham on 29/05/2015
This is a classic walk which also includes extra interest such as a tour of Leon and the ability, due to transfers, to stay in some lovely establishments. This part of Spain is very beautiful and we walked through lovely little villages and farms. The flowers, particularly on the first day, along the way were stunning. Lots of places to get snacks and drinks. The Camino is so well signposted that there is very little need to consult notes and maps so it is easy to enjoy the walking.
By Mr Plumb on 29/05/2015
Although we had to look after ourselves the notes and guidance we were given were excellent. Sensible notes about our airport arrival, car hire, hotel, and walks told us everything we needed to know.
By Mr Huddart on 28/05/2015
The warmth of the welcome at El Milano Real was exceptional. Teresa was knowledgeable and enthusiastic about the area and the walks. She advised us about matching walks to the weather. The food was outstanding in quality and presentation. The route notes were exceptionally accurate. This was one of our best walking holidays ever.
By Mr Jackson on 18/05/2015
First time and we loved it.
By Mr Williams on 12/05/2015
Very good holiday, we were made to feel very welcome at the hotel El Milano Real. Good mixture of walking options, some fairly challenging. Worth visiting the south side of the Sierra de Gredos for quite different climate and flora.
By Mr Newmarch on 12/05/2015
A great week from start to finish. Excellent hotel. In particular Teresa the hotel owner, whose local knowledge, weather reports and enthusiasm were invaluable. A beautiful location to explore with varied and interesting walks.
By Mr Mottram on 12/05/2015
Very friendly and helpful staff at the Hotel who took an interest on what we did each day. Delightful scenery, good weather and interesting walks at thee right level of difficulty.
By Mr Cameron on 07/05/2015
Excellent holiday and a lovely area of Spain with great food and wine
By Mrs Darwin on 05/05/2015
Wonderful location with excellent and varied walks; lots of interesting birds and flowers; the hotel observatory was a bonus. Teresa's local knowledge and advice were excellent
By Mr Smith on 05/05/2015
A really good holiday. Excellent Hotel and walking in a very quiet area. Will email some more detailed commets direct.
By Mr Beal on 28/04/2015
On our holiday we found the attention to detail and the help from the reps was outstanding. The detailed route notes in particular were very helpful and made the walking a pleasure. We will definitely travel with Headwater again.
By Ms Thornton on 17/04/2015
My fourth Headwater walking holiday but the first based in one place. Loved the small, friendly hotel, and the flexibility to chose our walks according to mood, weather and stamina. Also the chance to take day trips to Cordoba and Granada.
By Mrs Barber on 09/04/2015
Excellent holiday with good and varied walks and lots of interesting limestone scenery. Hotel was a welcoming base with friendly helpful staff and lovely food.
By Mrs Lecutier on 30/03/2015
We realised that one boot is probably our level. We consider ourselves to be reasonably fit. However that is reasonably fit for a 64 and 68 yr old!We found the walks that we did very demanding and it took us a lot longer.Maybe the memory is very selective but I don't remember the 2 boot walks in Majorca being as strenuous. The weather was also against us so we only managed to walk for 2 1/2 days. The moving on day we decided to have a day off . In fact when we reached the Teide National Park it was1 deg C and snowing. The car in front was struggling to move forward and skidding in the middle of the road. After a while we realised we were not able to continue as he was skidding and sliding back nearer us. We carefully did an almost 18 point turn and descended back to the coast! Incredibly as we travelled the coast road to Garachico it was 21 deg C in one area.
By Mr Britton on 09/03/2015
The Two Boots rating was optimistic - this was markedly harder and rougher than our previous Two Boots holidays. The length of the drives to the first two walks was excessive - perhaps a hotel can be found nearer the Anaga peninsula?The Las Casas de Afur walk was very slippery on the descent, not a good way to start the tour! Various paths in the Los Organos woods are closed at present, so we had to create our own walk. The parking for the Masca Ridge walk was very congested - an alternative would be useful. It all came together at the end of the week, with excellent weather on the last three days, and Garachico is a very appealing resort.
By Mrs Robertson on 06/03/2015
Although we are very fit over 60s we all found the walks tougher than expected due to rocky and steep terrain, damp weather making surfaces slippery and precipitous paths. We found walking poles to be essential especially on slippery descents. Scenery spectacular as was flora and fauna.
By Mrs Sodring on 25/02/2015
Although neither of us was fit enough for the steep climbs (we had both had bad attacks of flu for the previous month) we had a great time. A few notes : Day 2 - fabulous flowers on the mountain! the fences have been repaired, newly sorted path from cafÃ© to old building with boards along the way for enjoyment of all. Also - all roads from bottom to top have been resurfaced and were perfect (no bumps and edges clearly marked). Day 3 - Rather slippery path down through woods - goats had previously slid down making some sections slightly difficult, otherwise great walk, just caught the 15.45 bus by one minute! Day 4 - it should have been a wonderful drive but we drove in in almost white-out! then couldn't find the start of the walk in the forest (along with many others) however, we did a short walk and then enjoyed locally caught trout in the cafÃ©. Day 5 - A very cold, foggy day so decided not to climb the steep mountain but to take the car to the top and have a short walk from there. Enjoyed lunch at the hostelry up to along with many other walking parties. Day 6 - wonderful weather and fabulous Masca ridge walk (we didn't bother to descend to the view points but stayed up top in the sunshine to enjoy our picnic). Day 7 - Long but interesting drive to Tiede where we began the suggested walk but finally decided to take the gondola to the top station : perfect weather and the views were amazing! Having only recently climbed Etna, it was so worth while going up top and seeing all the different colours of rock etc as opposed to Etna's grim black.
We wished we had had more time to explore Garachico and will return there and the surrounding areas of Tenerife in future. Many of the villages have such beautiful architecture and we would like to try the really 'local looking' restaurants where we believe we could try even more local dishes than those served by the more European establishments.
By Mr Patterson on 13/02/2015
An enjoyable holiday but far too much car travel (often on narrow mountain roads) for the amount of walking. It is perhaps a little too early in the year for this destination as the weather was quite wintery with low clouds on the mountain paths.
By Mrs Harman on 08/12/2014
We enjoyed ourselves enormously. Both the hotels were great and staying in a little harbour town during a storm was certainly interesting. The weather was mixed and stopped us doing all the walks but I had bought a walks book for Tenerife and that was really useful as it had alternatives for the days when it was raining and cloudy in the mountains. Someone on your website suggested it and I really recommend anyone to do that. The recommended walks were good but we found them rather harder than expected and Everything took Longer both walks and driving. My partner works overseas a lot and is used to all sorts of driving but the timing was a bit optimistic. Also the instructions are not always very useful, partly because they are somethimes out of date. However, the map you provided was excellent. Overall it was a lovely holiday. We liked the contrast of the two hotels - the country stay at Salamanco with its botanic garden and swimming pool and being right on the square at Garachico. The receptionist at Garachico (Erasma) was most helpful re restaurants and we had some delicious evening meals at a variety of restaurants.
By Mrs Cole on 24/11/2014
I did find the notes back to the airport from the Gredos mountains very difficult, as it said 'reverse your original notes from Madrid Airport'. I thought this very lazy as we were taking many motorways and A roads and they were not clear to start with. There was plenty of space on the page and it felt as though we were being ignored at this stage.
By Mrs Maingay on 14/11/2014
Very pleasant. And we enjoyed our visits to Granada and Cordoba,the latter easily done by public transport
By Mr Pomfrett on 14/11/2014
a great variety of interseting walks in fantastic landscapes
By Mr Cumming on 04/11/2014
All aspects of booking and organisation went without hitch.
Taxi arrangements and driver were again excellent!
By Mrs White on 27/10/2014
This was our first walking holiday since we were teenagers and our first holiday without children. It was an excellent introduction. Good quality accommodation, a beautiful area and well guided walks. Sometimes the notes were a little unclear and we deliberately avoided a couple of walks that other travellers had said were difficult to follow but we only lost our way on one of the walks and think this was because there had been substantial recent tree felling and logging that obliterated the tracks. Our host Theresa was excellent and took her responsibilities very seriously in ensuring we were safe and happy. We also had the pleasure of meeting other headwater guests and spent some meals and walks together which was an added bonus. In summary, a well organised and enjoyable holiday.
By Mr Ruffler on 27/10/2014
I have a friend who is doing this trip next year and I have recommended your company
By Mr Lewis on 20/10/2014
The combination of a fine hotel location, dramatic countryside and superb food made this a unique holiday which brought us new and welcome experiences. We chose walks that ranged from beautiful countryside rambles to testing mountain ascents. In view of the excellent local advice, it is easy to tailor the nature and difficulty of the walks to your own abilities and inclinations. In addition, the gastronomy was first class.
By Mr Curwen on 20/10/2014
The Gredos is a wonderful location for walking holidays and Milano Real provides and excellent base. This holiday offers lots of walking options from dramatic high level mountain views to idyllic river valleys resounding with tinkling cow bells and trickling streams. We had a fascinating day in Salamanca when we fancied a change from walking and the journey through the mountains added to our enjoyment of the day. Last but by no means least, Teresa and Paco were superb hosts and nothing seemed to be too much trouble to make sure we enjoyed our stay. We will definitely be back.
By Mrs Holmes on 16/10/2014
An interestingly varied holiday with wooded hills, inland country and scenic coastal walking, giving a good taste of the area. We particularly enjoyed walking via some of the beautiful mediaeval villages included in the route of the second walk. Also, we really appreciated having route notes for some suggested 'rest-day' walks, especially as this holiday is relatively short. The three hotels were also quite different and all had a charm of their own - we thoroughly enjoyed each one. This holiday would suit those looking for variety and a balance between activity and rest. The walks were well constructed, with some challenging sections, but not too exhausting, so there is a sense of achievement at the end of the day and tired legs are soon revived by a gentle swim and a good dinner! Thank you, Headwater, for a great holiday and we hope to be back for another one.
By Mr Grant on 16/10/2014
We enjoyed the rest days and some parts of the walks were very enjoyable with spectacular landscapes. However, overall we felt that the holiday was not exactly as described. It is called a 'Coastal Walk' but it is, in fact, rather a tough mountain hike as the walks focus inland in dry arid and often rather inhospitable terrain. The holiday description states 'once you begin walking clockwise around the peninsula, the sea is your constant companion'. The sea is not your constant companion, as for the most part, it is far off and out of sight. There are no villages at all (bar one small one just before El Porta de la Salva) on the walks, pretty,'cute as a button' or otherwise. A lot of people would enjoy this but it could be clearer in the holiday description. A lot of the climbs and descents are steep and rocky and in one place you do have to do a small bit of rock climbing. The trails are often on loose rocks and stones and narrow.There is quite a lot of scrabbling required. I think this should have been flagged in the holiday description with better photos. I would have rated the holiday difficulty at least as a '2 boot +.' Cadaques is certainly the highlight but all the hotels were excellent and welcoming. Recommend the restaurant 'Can Rafa' in Cadaques.
By Mr Dyer on 14/10/2014
We would like to say how fantastic the man was who gave us the mini-moke ride from our hotel back into Portomarin and how hard our hostess (Maria) worked to keep everybody happy in the Casa de los Samoza.
The food in Rectoral de Goian was amazing! For the world's best bread and butter pudding go to O Muino de Pena>
By Mrs Potts on 10/10/2014
Varied walking, great countryside and wonderful, welcoming accommodation with excellent food. An ideal holiday with real feel good factor
By Ms Morgan on 08/10/2014
We had a wonderful holiday. The walking was a dream and took us to so many beautiful places we had never heard of. Two of the hotels were a bit basic for accommodation and we would have liked to have the option at Hotel Rosa to upgrade to a suite if we had known. Garbi first day the room was basic but on the last night we had a great room, much larger and with a view. Will be back....
By Mr Petch on 08/10/2014
Couldn't fault it. Even the weather was excellent. Looking forward to next year's brochure.
By Mis Rodgers on 08/10/2014
Enjoyed the whole holiday. Walking and hotels were great and the scenery was fantastic. Enjoyed barcelona and the trip to the Dali House. Overall a good variety of experiences in the time.
By Mrs Hughes on 08/10/2014
Overall it was a great holiday. We throughly enjoyed ourselves.
By Ms Stewart on 01/10/2014
Wonderful hotel in a beautiful, tranquil setting, with friendly, helpful staff. Close to some of the best beaches on the island.
By Mr Lewis on 26/09/2014
For us aged 79 and 74 the walks were challenging but we very much enjoyed our holiday in a beautiful area of Spain.
By Mrs Roderick on 25/09/2014
This was our second visit to Zuheros. The Hotel Zuhayra is the perfect base for a walking holiday. All the staff are friendly and helpful and the evening meals provide a wide range of well-cooked local food. The walks are challenging enough to feel that something has been achieved at the end of the day.
By Mr Heald on 24/09/2014
It was an excellent holiday and very well planned so that we had a good morning sightseeing in Leon*, walked the best stretches of the Camino and had an attractive balance of accommodation.
* We were a bit concerned about starting the 1st days walk so late in such heat (30c+), but we managed it!
By Mr Banham on 19/09/2014
Interesting and varied walking through delightful countryside with visits to and refreshment stops in beautifully preserved historic villages. Each day culminated in a stay in excellent accommodation, the highlight of which was the 3 nights we spent at Castell d`Emporda.
By Mr Wood on 19/09/2014
Lovely location, great hotel, wonderful support from hotel staff in our 'hour-of-need, varied walks and opportunity to visit an historical Spanish city.
By Dr Worthy on 03/09/2014
El Milano Real walking holiday was the perfect combination of fantastic walks, outstandingly delicious food and a warm welcome.
The service and level of advice was great.
A beautiful place with some stunning walking in the mountains.
By Mr Gower on 28/08/2014
Great walks. Plenty to see and do. Vegetarians beware.
Dear Mr Gower, Thank you for completing your post-holiday questionnaire and for the feedback you have provided, we have discussed your comment regarding vegetarian meals with the hoteliers. As a result of this they have advised us they will ensure a better variety of vegetarian meals are available for future customers. We are sorry for any disappointment this may have caused you during your holiday and were pleased to see that despite this you had an enjoyable holiday.
Headwater Customer Service team.
By Ms Summers on 28/08/2014
Everything extremely well-organized - comfortable and interesting accommodation. Would thoroughly recommend Headwater.
By Mr Royce on 28/08/2014
Our pilgrimage to Santiago de Compostela was a magical experience, and spiritually uplifting. We encountered so many memorable characters and different nationalities along the way, all with different stories and experiences, which will endure as we reflect on our journey in the years to come.
By Mrs Wylde on 14/08/2014
Please see above comments - it was a wonderful experience walking the Camino but I was disappointed with the seesaw quality of the places we stayed - a couple lovely, several really miserable. Food poisoning episode only helped by the fact that there was a doctor on the trip who helped me. The venue seeemed unconcerned. Really spoiled the last few days of the holiday.
Dear Mrs Wylde,
Thank you for taking the time to complete your post-holiday questionnaire following your holiday this summer to Spain. Firstly, we were sorry to see you felt this holiday did not live up to your expectations with regards to the standard of some of the accommodations and the walk ratings. Please be assured that we have discussed your feedback in detail with our local agents, he will in turn discuss with our local suppliers and measures will be put into place to improve where necessary. We were also sorry to see that you were unwell at the end of your holiday; our agent was also disappointed to hear this and advised us that had you mentioned this to him he would have most certainly arranged onward transportation for you. We have not received any further complaints regarding sickness over this period or throughout the rest of the season. Our agent has advised us that food poisoning is a very rare occurrence in this region as the suppliers are used to dealing with high volumes of pilgrims and all of the food is prepared fresh daily. However, we will continue to monitor the feedback we receive, and will ensure it is cascaded back to the suppliers should another incidence be reported. We were also sorry to see that you felt the accommodations were poor in places. Due to the amount of walking done on this holiday, we try to use accommodations which are on or close to the Camino and because of this the accommodation standards can vary, as reflected in our brochure and web page ratings, however, please be assured that we do realise how important it is to maintain our high standards of accommodation and service, and we do appreciate we cannot afford to let our standards slip. With this in mind, our agent continually monitors any feedback received and provides feedback to both Headwater and the specific suppliers as appropriate. He also advised us that there are newer Albergues being built, however, these do not comply with our standards as most of them offer shared facilities and are mostly dorm type rooms with bunk beds and this is not the type of accommodation we feel is suitable for our customers. In closing we would like to thank you for your constructive feedback.
Headwater Customer Service team
By Mrs Simpson on 04/08/2014
It was hard work covering the average 12 miles/day. We enjoyed the 8 mile day with some 'free time' in the afternoon and felt very at home at Casa de la Somoza that afternoon. Enjoyed the company of the other 4 Headwater walkers we ate and walked with. Exciting to arrive at such an interesting and varied accomodation with such a variety of ambience and fare.
We were told on the 'phone when booking that we needed to get the 6.30 flight from Stanstead in order to have time to catch the train from Madrid to Leon. In fact it only took a short time by taxi to the station where we waited 4 hrs for the train. 2 hrs extra in bed and 8.30 flight would have got us off to a better start!
Thank you arranging all the accomodation and transfer of luggage which worked so well. Loved Leon and found it such a generous place - we kept being given little extras, whether from market traders or patisserie.
Route instructions generally good, but not clear that we needed to walk almost to the railway station to find the Hotel Roma at Sarria. That was a long last k.
Also the last k to Pazo Santa Maria directions could have been clearer with more detail.
By Mr Bird on 22/07/2014
See comments on rail travel, and specifically Headwater's absence of advice. Naturally people from the UK expect a similar experience to using the rail at home, and while this assumption would be valid for rail travel in France, Germany, NL etc, Spain was very different.
Dear Mr Bird,
Thank you for taking the time to complete your post-holiday questionnaire. We were pleased to see that you scored your holiday overall as good to excellent. However, it was disappointing to see that you encountered issues navigating the Spanish rail system. We would like to apologise for any inconvenience this may have caused.
In order to improve the experience for future customers, we have been working closely with our local agents. With this in mind, we are pleased to advise you that for the 2015 season we will be pre purchasing all Spanish rail tickets. This should alleviate the time spent queuing and ensure a smoother trip through the Spanish region. Whilst we realise this does not help you personally. We do hope that it goes some way to show we take your feedback seriously.
Headwater Customer Service Team
By Mrs Wakefield on 11/07/2014
We really enjoyed this holiday. Moving from hotel to hotel provides much variety. There was a real problem getting drinks especially at the castle hotel. A welcome drink immediately on arrival at the hotel should be offered especially as people are very tired and thirsty after a long walk in the heat.
Also the communication at the Castle Hotel needs to be improved, e.g. no one told us where to go for dinner when it was not outside as on the first evening.
However, we really enjoyed the holiday in spite of these little things.
By Mr Smith on 29/06/2014
We were blessed with decent weather, and so enjoyed this 160km. very much. We found the O Munio De Pena a bit of a gloomy place, with Javier nowhere in sight until 8.30 that evening! The only other mild carp we have is at Sarria, where that last km. through the town was hard work. Could a pick-up closer to our entry into the town be considered?
Also, going into Arzua, the Pazo told us that if Headwater had told us we could have phoned the Pazo for a taxi from our entry into the town to the hotel for 4 euros! This could have been very valuable info. as we were being chased by a thunderstorm at that time! We also recommend the taxi back to the starting point next day.
By Mr McLeod on 21/06/2014
Enjoyable. In the inland parts the villages were lovely with less interesting walking, but the coastal walking was great.
By Mr Ball on 20/06/2014
A lovely hotel (small and family-run) in a beautiful landscape. All food locally sourced as much as possible. We chose to pay extra for a better room, more spacious and with private terrace and a beautiful view, that was well worthwhile. I don't think we would have been happy in standard accommodation.
By Mr Smith on 17/06/2014
A very good hotel on a lovely Island which provided an excellent base for a walking holiday on routes which were varied and not too 'testing'
By Mrs White on 15/06/2014
We loved the island, the walks and the hotel. The staff were all very friendly and helpful, just a little disappointed with the food at dinner: usually it was fine and occasionally good. Had our best meal on the way home at Meson Galicia in Es Mercadal near the car park with excellent views of mount Torro.
By Mrs Evans on 13/06/2014
Fantastic holiday - very good walks and directions. Only niggle was the train journey in Spain as instructions about tickets not clear. Ticket booth at Barcelona closed so ended up buying wrong ticket and then having to pay again on train. Again on return journey not enough detail about buying ticket and when I rang rep unfortunately he did not know so made journey slightly stressful! Overall a very enjoyable holiday
By Mrs Brown on 03/06/2014
Does what it says in the brochure - 7 days of interesting sights without using cars or trains - organisation during walk flawless.
By Mrs Currie on 03/06/2014
Excellent walking with fantastic scenery. All accommodation of high standard. Walking definitely 2 boot.
By Mrs Price on 30/05/2014
We really enjoyed our Headwater walking in the Catalan region. The walking was a great combination of inland and coastal routes. The mediaeval villages were lovely and at this time of the year not overcrowded.
One or two of the walks had some challenging sections, particularly the suggested more interesting route to Begur on Day 4. We are older walkers and although experienced and fit we thought that the long relentless climb should come with a little more warning of the steepness. The weather was perfect for us but on very hot days this section of the route would be very demanding.
Otherwise the descriptions of the walks and the routes themselves were helpfully detailed and informative.
By Mrs Rathmell on 29/05/2014
All was very efficient and the walking instructions were excellent
By Mr Daines on 29/05/2014
A great holiday in an off the beaten track location.
By Mr Fairweather on 29/05/2014
The Hotel El Milano Real was an excellent base for a walking holiday as several walks could be done directly from the hotel. The food was usually good, sometimes excellent but occasionally disappointing: the wines were generally very good and also very reasonably priced. The weather during the week was unseasonably cold, which spoiled our enjoyment of the highest climbing - we were unable even to attempt Morezon - but the superb walk to the Mirador was completed in very pleasant conditions and we were glad it wasn't too hot. The area is rich in flora and fauna, and May is a good time of year for observing it.
By Ms Hurst on 29/05/2014
Menorca is a really beautiful island and relatively unspoilt. May was ideal weather for walking and it was very quiet. The best walking by the sea that we have ever done. A week was not long enough so we will return1
By Mrs Clifton on 28/05/2014
Hidden Valleys of Cordoba: a week at the charming Hotel Zuhayra in the pretty white mountain village of Zuheros in mid-May was all that six 70 somethings could wish for. Headwater certainly have a hit on their hands here. Very attentive, helpful staff, good regional food and wine, excellent, if strenuous in parts, walking and wonderful scenery. We added on two nights in Granada at the comfortable, centrally situated Hotel Dauro II from where it was an easy coach ride back to Malaga airport. Headwater's arrangements for our travel and stay were excellent.
By Mr Turton on 25/05/2014
The hotel is in an excellent rural location. Menorca in May is ideal for walking. It's not cheap but is good value if you can afford it.
By Mr Thompson on 23/05/2014
We enjoyed the holiday but did find some of the walks challenging. The accommodation was good but the quality of the food at the Hotel Rosa was outstanding.
By Mr Robertson on 23/05/2014
First try at a walking holiday and enjoyed it thoroughly. Would certainly recommend it.
By Dr Evans on 16/05/2014
The accommodation was variable between wonderful and very simple.
We were suprised by how few vegetables we were available both in the accommodations and in restaurants.
At the end of some of the walk sections the instructions/directions were less clear and this was a problem when you are tired at the end of a days walking.
We were part of the party with the Raeburns were there was a muddle about our tour of Leon which we missed out on. That shouldn't have happened.
By Mrs Langleben on 13/05/2014
We are seasoned Headwater clients and have been more than happy with all the holidays we have taken with the company.
By Mr Flanagan on 07/05/2014
A wonderful mixture of healthy exercise,beautiful scenery, fantastic food and friendly people.
By Mrs Grundy on 28/04/2014
Headwater holidays always live up to the descriptions in the brochure. Well planned walks, mainly excellent food and accomodation.
We had a great holiday. Well done Headwater.
By Mrs Evans on 26/04/2014
This was a great holiday. It's the walks are fairly straightforward, but there are some long days. The arrangement by Headwater worked like clockwork. The hotels are well-chosen and generally of a good standard. Our favourites were the 2 rectorals and Paze Santa Maria. This was a great way to explore the Camino de Santiago.
By Mrs Wilson on 14/04/2014
I can't fill in the travel section because we were air/self drive. There are some comments I would like to make
1 The map situation was dire.You say in the walking notes that the map you provide is the 'Sierra de Gredos 1:25000. You gave us a map which was an area to the South West of where we were in Hoyos de Espina. We should have been given the correct map and it is 1: 50000 not the above. As you point out the other map (Parque Regional de La Sierra de Gredos) which is 1:25000 only covers the Plataforma area.
2 The spa was not open until the Friday of our stay and that should have been made clear in the notes/brochure.
Otherwise we loved it, the hotel was lovely and food delicious (also v good wine list) and will probably book again next year
By Mis Bursey on 03/04/2014
Only the weather let us down.... The hotel was delightful and the staff really helpful; the food was execllent and certainly pleantiful with the breakfasts well deserving of the description 'amazing'. Snow and rain prevented our walking as we had hoped and there is little else to do in the immediate vicinity but lots of beautiful places to see if you are prepared to drive (and the roads are surprisingly good).
By Mrs Young on 08/03/2014
A pity the 2 centre non guided holiday appears to be absent from your latest brochure. There are so many varied walks from both Guimar and Garachico. It would be possible to have a 2 week holiday staying at each place for a week. Some of the small coastal towns, Icod and Oratavia are interesting and also the Pyramids of Guimar museum. These could be visited if there was dense cloud on the ridges. The Rother Walking Guide to Tenerife had many additional walks which we adapted to the weather conditions. An outstanding easy walk was the Malpais de Guimar. The paths are usually well signposted with a TF number.
By Mr Bisby on 01/02/2014
Our week on the Highlights of Tenerife trip was good, but I think that customers should be aware of a) the weather in the north of the island may be nowhere as good as in the south and is often wet at this time of year (January), b) there is a fair amount of driving on this tour to get to the walks.
By Mr Rutherford on 19/12/2013
Does what it said in the brochure
By Dr Tudor on 24/11/2013
Overall it was a fantastic holiday - one of our best ever. We loved the Camino itself and our holiday was enhanced by the 6 others in our group.
Our stay in O'Cebriero was horrid, as the community was celebrating its local saints day and the hotel/pub was in the centre of the long festivities, including lots of pulpo (octopus) being prepared, boiled and eaten and an amplified band striking up at midnight. Understandably on such a big occasion it took quite a while before we could access our rooms, and it was not possible to get our cases through the crowds for a time either. Unfortunately the refuge at the quiet end of the village was fully booked otherwise we would have stayed there instead. Headwater should warn clients arriving on that day what to expect.
By Dr Jones on 17/11/2013
A good holiday as usual. Hotel lovely, excellent breakfast but evening meals rather unusual and could be improved. Delightful staff, very nice rooms, good local wines. Walking directions good except for one when the map was not accurate and made for a very long walk back to our car along a very busy road. I can provide details on request.
By Mr Hunter on 08/11/2013
Visit the Sierra de Gredos. It is a beautiful and unspoilt part of Spain
By Mr Arscott on 23/10/2013
By Mis Norton on 10/10/2013
We thoroughly enjoyed our week in the Sierra de Gredos, which is a beautiful, uncommercialised region that is excellent for walking. Teresa was a mine of information, not just on the walks but also on the weather in different parts of the region and even on what wine to have with dinner! The hotel staff were friendly and attentive. The food was wonderful and there was plenty of it! Overall, a great holiday.
By Mrs MacE on 10/10/2013
Great friendly hotel with excellent food - Theresa was full of local knowledge particularly on the weather (which wasn't brilliant when we were there in early October) where she was spot on. Good walking (particularly the higher walks) and the instructions for the walks excellent. We would recommend this holiday. One small criticism a map from the airport to the hotel would have been useful as the instructions were not very clear or take your own sat nav.
By Mr Price on 10/10/2013
Great holiday,due to very good accommodation and beautiful island
By Mrs Hawkins on 07/10/2013
Well chosen area for walking.Very good self guiding notes and helpful and efficient rep.Excellent choice and standard of hotel. Just everythig we expected of Headwater. Thank you.
By Mr Hutton on 07/10/2013
Good mixture of walking, history and culture which in combination produced an excellent break
By Mis Callaghan on 05/10/2013
This was a lovely holiday. The walks were quite tough and in particular the walk from Cadaques to Roses was demanding. The scenery was stunning and hotels very comfortable. Alan's guide notes were excellent. Overall a thoroughly enjoyable holiday in a beautiful location
By Mr Higdon on 02/10/2013
Overall a good holiday, Menorca is unspoilt and spotlessly clean. The walks a very well marked, just follow the Cami De Cavalls marker posts which are everywhere. In hindsight, we probably should have gone at a different time of year (we went end Sept) as the temperature got to 30 deg on most days, and as the walking was mainly costal there was not much shade. We also felt a bit overdressed walking across “nudist” beaches in our walking boots, back packs and sun hats! The hotel is very nice, with friendly and helpful staff. The only drawback is that there is not a communal bar where you can meet fellow guests for a pre dinner drink so there is not much of a social atmosphere. You just sit down, eat and go! A shame as the hotel has so much to offer. Our recommendation would be to go out of season, when the temperature is lower, the beaches empty and the scenery greener.
By Mrs Fox on 01/10/2013
Menorca is a beautiful island and the Hotel Movedra Nou is a delightful rural hotel and sanctuary away from the commercialisation of many of the coastal villages and small towns. The food was excellent and true Menorcan country cooking involving many different types of fish and numerous vegetables.
This Headwater holiday was different to our previous ones as we were provided with a car at Mahon airport for our use during the week. This had the impact of helping us to see more of the island and walk in more distant places although the negative point was that walks either involved a 'there and back' walk, or we needed to catch an expensive taxi to get back to our starting point. The maps provided were poor although by day 4 we were bequeathed an excellent map by a fellow Headwater traveller which improved things considerably. [Map now passed on yet again] This map 'Menorca Tour and Trail - Super Durable by David and Ros Brawn' is available on Amazon today at £8.99. I would recommend that Headwater send their customers this map as it gives a much better mapping of the coastal path that the walks are covering. The walking was a little tricky as the 'coastal trail' was often bumpy and rocky making it difficult to get any rhythm into our walking. Some of the walks need reviewing as they are out of date to current local developments. Several of the walks ended in very commercial areas which was disappointing after walking beautiful coastal routes. The Menorcan trail was popular and busy - we often shared it with other walkers, joggers mountain bikers and horse riders. Several walks involved some beach walking which involved picking your way through sunbathers!
Summary, great hotel and food - considerable daily driving miles - walking limited on rocky paths - maps need improvement.
By Mr Hogarth on 29/09/2013
Excellent for walking with a good variety of walks at various lengths and levels of challenge. Hotel location and village very good.
Food excellent and a vegetarian well catered for.
By Ms Smith on 29/09/2013
Would you please update this website to remove the spelling errors - it's very annoying! (Note use of too instead of to and during is incorrectly spelled)
By Mrs Barnish on 26/09/2013
This was a fabulous holiday in an area that was totally unknown to us. The landscape was stunning, the walks varied and the location ideal for visits to the cities of Avila, Salamanca, Segovia , Madrid and Toledo - all on empty, excellently- maintained roads. The hotel was exceptional with amazing food and service. We would thoroughly recommend this holiday for all the experiences it offers but would suggest booking a minimum of 10 days to ensure you able to fit everything in!!
By Mr Woods on 25/09/2013
An excellent holiday. All the travel arrangements involving air travel and car hire were excellent. The Hotel El Milano Real was excellent and the food superb. Teresa was an excellent host. Scenery excellent. The waymarks on some of the walks need updating and an indication of the distances between waymarks would be helpful. Also distances on the route from Madrid to Hoyos del Espino would be helpful.
By Mrs Ife on 25/09/2013
We have just enjoyed our second wonderful holiday at the Milano Real. The walks here are very varied, with scenery that ranges from green and leafy woods and meadows to impressive wild and barren terrain. The hotel is very friendly and welcoming and the food is superb, from the imaginative and unusual breakfasts, to the a la carte 3-course picnics to the tempting and varied evening menu, eaten while watching amazing sunsets. We strongly recommend this holiday!
By Mr Wiblin on 21/09/2013
The owners of the hotel really went the extra mile to makes us welcome. Their service was excellent and the quality of the food was superb, dealing with one of our party with a wheat intolerance with ease.
By Dr O'Brien on 18/09/2013
Exhilarating walks in magnificent mountainous landscape with dramatic views; hotel a 'home from home' in authentic village Spain looked after by genuinely kind and courteous staff; vegetarian food was outstanding here with a careful choice offered for each evening (a first on the continent!). Local driver was punctual, good driver and always cheerful. Local people were a really significant part of making this holiday so enjoyable. There was sufficient of historical and architectural interest locally, from neolithic caves to nineteenth century railway history, to interest us without needing to go elsewhere.
By Mr Goodall on 17/09/2013
The holiday overall exceeded our expectations. The Hotel Castell d'Emporda in particular is in a stunning location with exceptional service and quality. The food at the Hotel Rosa was excellent. The walking instructions were exemplary and Alan and Linda could not have been more helpful.
By Mrs Winward on 17/09/2013
use headwater and plan a holiday to fit your needs and wishes.
By Mr Pearce on 15/09/2013
Excellent walks but in places were much more demanding than 'leisurely.' Good mix of hotels. Generally good food. Roses was very much at the Costa Brava end of holidays but the rest was good. It was a bit disappointing to find so many extra costs - the train from Barcelona to Garriguella & back - the £59 for a relatively short taxi ride from Garriguella to Figueras for the train home (although the taxi people - Francisco & Maria - were very reliable). With a few exceptions the guidance notes were reliable - the optional walk at El Port de la Selva had loads of mistakes - I have pointed this out to the rep. Overall though it was a good experience & I would recommend it.
By Mrs McKinstry on 15/09/2013
The Catalan Cooastal Walk guides you through an area of outstanding beauty which remains unspoilt by tourism.
By Mr Brady on 12/09/2013
The Sierra de Gredos region of Spain is an outstandingly beautiful area of mountains, valleys and rural villages. It's an easy 2-hour drive from Madrid and the hotel El Milano Real in the village of Hoya del Espino can barely be faulted. In particular, the range and quality of the food on offer is of the highest order. Also, the views from the hotel of the Gredos range are breathtaking. The walking is varied from fairly demanding, to reach the higher areas with magnificent views, to idyllically rural along lovely river valleys.
By Mr Horne on 11/08/2013
The Sierra De Gredos is a fantastic destination in July/August and the Hotel El Milano Real in Hoyos Del Espino is a perfect place to base the holiday. The weather on the north side was perfect for walking, blue skies all week - high 20's near the hotel and low 20's in the mountains. The food and service in the hotel was excellent and everyone was very friendly. This was our first Headwater holiday and I hope that the other destinations can live up to this one.
By Mrs Jones on 03/08/2013
We particularly like Headwater holidays as they take you to unexplored regions of countries which are unspoilt by tourism and overcrowding. We extended our holiday and stayed in Segovia for a few days which we loved and we had the opportunity to go to Salamanca for a day.
By Mrs Feely on 28/07/2013
The holiday was everything we had hoped it would be. The notes provided on how to get to our destination, general useful information and the self guided daily walks themselves were very well put together and most helpful. The variety in the scenery of the walking itinerary each day enhanced our enjoyment of the trip as did the hotels which were individual, characterful and were perfect after a long day walking. Our Rep was knowledgeable and helpful and was available at the end of a mobile when additional assistance was needed in following the walking notes. The experience completely lived up to its claims and our expectations.
By Mrs Hales on 24/07/2013
Although we enjoyed the walking we found some of it challenging, and yet we are quite active walkers. It is not what we expected as a leisurely classification.
But the whole area was beautiful and enjoyable.
By Mrs McLaughlin on 20/07/2013
I really enjoyed the holiday. The local rep was excellent as were his directions. He'd obviously put a lot of work into them. The walks were very enjoyable and varied. The Castle Emporda which was the highlight. The hotel in Begur was OK but the location in the town centre was great and the restaurant of higher quality.
By Mr Archer on 17/07/2013
The holiday was exactly as described. The route note were absolutely perfect, we did not go wrong on the wrong route once
By Mr Lindley on 09/07/2013
good experience well supported both by headoffice and at the resort. hotels were well chosen for quality of room and food. walking varied and interesting and routes accurate. let down by one hotel on one night which we will take up with the customer service team.
By Mrs Crookes on 29/06/2013
Felt could have walked further each day, especially in order to reach Santiago more comfortably to experience the pilgrim's service (we walked the final 21kms in 4 hours in order to do this) plus that last part is the least interesting part of the walk. Appreciated the care taken to make the first 3 days so interesting - very glad that started at Leon and not at Sarria - and very glad that stayed way out of Sarria as it's a rather depressing town! Found the trek down to the resort at Portomarin a pain - felt had arrived, at the river, then found had another good up and down km to do to reach the entrance. The manager/owner offered to drive us the next morning, which we all appreciated. All the taxi and other drivers were excellent, on time, friendly and efficient. Would especially like to mention Blanca, the guide in Leon; such a lovely and enthusiastic person with immense knowledge - we were expecting to be bored, but were totally immersed and hope to go back. We all agreed that it would be useful to have a list of taxi and other drivers' phone numbers as we often arrived 2 or 3 hours before pick up time. O'Coto was a pleasant hotel, it was just a pity that was sandwiched between 2 busy roads with a car dump nearby. It was also a bit damp, tho the owners put the heating on for us (we know they are new owners so maybe will be making improvements for next year), and was difficult to dry our washing - which we all did as were staying 2 nights there. I am being very pernickety here, as overall we enjoyed the holiday immensely and have enthusiastically recommended it to our friends.
By Mr Davey on 24/06/2013
Menorca is ideal for walking with a diverse landscape and the whole island being relatively low- lying. The landscape is interesting, the coastal paths are really lovely and you are never more than 3 hours from a watering-hole! People are friendly. Driving on the island is very easy. Headwaters walking itinery was well-planned and descriptions excellent, even going so far as the tell you which cafe's will order a taxi for you. Coastal walking is particularly lovely as you have a light breeze coming in from the sea and plenty of opportunities for a cooling dip or paddle. Inland, there are castles and ancient monuments to explore. Hotel Morvedra Nou is a perfect base, being quiet and luxurious, an ideal spot to relax after a day (or a morning) walking
By Mr Neilson on 22/06/2013
We thoroughly enjoyed the walking but preferred the days when the accommodation was actually on the Camino. The inconvenience and waste of time waiting for taxis in unpicturesque places at the end of a day's walking was irritating. Similarly starting a day with a taxi ride to get back to the Camino from remote accommodation was unsatisfactory.
By Mrs Dawe on 19/06/2013
Not your fault but one of the landowners appears to have gated off one of the walks. When I get a spare moment, I'll write to you about it.
Overall a superb holiday.
By Mr Monck on 14/06/2013
Headwater had thought of everything and it's attention to detail that counts on a holiday like this. Thank you !
By Mr Bostock- smith on 12/06/2013
The holiday was excellent. We were fortunate with the weather and the walks were good. It is a simple task to calculate the costs of the basics in the holiday particully hotel prices. We are therefore paying a significant premium for the convenience and support of having a local guide & his imput into the walk instructions.. What you charge is of course up to you and many will no doubt be happy to pay this premium for the reassurance it provides but we would not regard it as value for money
By Mrs Molyneux-carte on 11/06/2013
Dinner at the hotel Morvedra Nou was generally not good. Fish was the best option. However the staff were delightful and made up for the cooking somewhat. Breakfast was good but if we should go again we would probably prefer to go B&B and take our chances with the A La Carte menu. We did not try A La Carte this time as we felt the standard of the half board dinner was poor and didn't bode well for the A La Carte. However some other guests tried it and said it was reasonable. It would be a bit of a trek to go elsewhere for dinner so some improvement is needed. In spite of this we would happily go again.
By Mr Davis on 07/06/2013
Excellent holiday. Walking notes by Alan were excellent and to a point that a map was unnecessary.
By Mrs Whybrow on 29/05/2013
The holiday was a chance to explore a region in depth and to do walks into deep countryside, which we could never have done without your detailed route notes. Lovely scenery, flowers, butterflies and birds. Some of the walks seemed quite long! - but worth the effort.
By Mrs Hilditch on 28/05/2013
Whilst we have had the most brilliant holiday as it was an old school reunion, considering the time in advance it was booked it seemed that the cost did not really reflect our expectation. We paid well over £1000 for a four night trip that did not seem very well tailored to our needs mostly in terms of transfer arrangements. We felt that for a group our size there could have been better transfer arrangements. The walking was very well organised and well marked and our guide whilst he clearly was not used to such a large group of opinionated women (!) he ensured that our needs were met.
By Dr Hand on 23/05/2013
My sister and I were looking for a walking holiday which neither of us had done before.
This was one of the best holidays I have ever had. The superb organisation from start to finish resulted in an almost totally stress free time.
The walks were very thoughtfully planned , varied and a total delight. The scenery and views were spectacular. The area is unspoilt and full of history. The hotels and food were a real pleasure.
The local knowledge meant that every aspect of the holiday was chosen carefully to maximise enjoyment.
You just couldn't do this yourself.
Grilled rep on way back about which holiday to do next.
I would highly recommend this trip
By Mr Bryant on 21/05/2013
Holiday was exactly as described, accommodation, food, service all very good. Headwater staff were excellent when required.
By Mrs Tromans on 16/05/2013
A very relaxing holiday in superb locations with varied walks & interesting local historical interest. Away from the usual tourist spots. Manageable walking for those not used to walking great distances & very helpful & knowledgeable local rep.
By Mr Robson on 14/05/2013
An 'independent' Headwater Holiday can be adjusted to suit individual capacity, especially as one grows older! We wanted to go to this particular area but no longer operate at two boot level. So we used the notes, Antonio's advice and good public transport services to visit Cordoba and Granada, to tweak the holiday, enjoy the Subbetica National Park fully as well as two historic cities.
By Mrs White on 14/05/2013
Menora is a beatiful island and as it had rained the week before our arrival (beginning May) the wild flowers were fantastic. If you're a birdwatcher there is also a lot to see (and hear) - spent a great half hour one evening after dinner watching a Barn Owl coming and going between the trees and the hotel grounds. Morvedra Nou Hotel is a delightful, converted farmhouse, very peaceful location. Victoria and all her team made us feel really welcome and couldn't have been more helpful. The daily dinner menu was a great way to sample Menorcan cuisine.
By Mrs Winward on 07/05/2013
A fantastic holiday. Alans notes made the self guiding really easy. There was a lovely mix of different types of walks i.e. woodland, coastal, villages. Alan did his very best to plan the walks away from any main roads en route so we had a lovely, safe views and vistas. The Castella D'Emporada was one of the nicest hotels that we have stayed in, in the world. The food in both hotels was excellent. The bags arrived before us, as if by magic at each hotel. This is a beautiful area.
By Mr Glen on 30/04/2013
The Sierra de Gredos holiday was very enjoyable. The hotel's normal clientele are weekend visitors from Madrid; a bit like the Lake District for the Midlands. The food (breakfast, packed lunches and dinner) was excellent, though quite different from British food.
The walking was very good, but we were glad we had come in April as there is very little shade.
By Mrs Scott on 24/04/2013
This was a most beautiful part of Spain and completely unexpected. As we were the first guests of the season our hotels and destinations were not at all crowded. People had time to stop and chat. The weather for walking was perfect at this time of year.
Although this was a 'soft' holiday, we found some of the walks quite challenging either in length (Castell d'Emporda to Begur) or difficulty (Cami de Ronda between Begur and Lafranc), but we took our time and shortened walks by taking the odd taxi (phone numbers thoughtfully provided by Alan). We have had many wonderful holidays over he years, both in Europe and elsewhere, but have never been so reluctant to leave an area.
By Ms Clough on 24/04/2013
Fantastic, it was everyting I hoped it would be and more!
By Mr Barber on 13/04/2013
The Sierra de Gredos has something for everyone who enjoys exploring the outdoors - from river banks to pine forests; from open heaths and alpine terrain. To have these in such a small area makes for a wonderfully varied break.
Combined with a comfortable and relaxing stay in the Hotel El Milano Real, we wondered why it took us so long to try this Headwater break!
By Mrs Douglas on 23/03/2013
We were forewarned from your office that the Spanish weather was unusually wet and our flight was 1 hour late due to adverse weather in the UK but Antonio waited at the hotel until after we arrived with up to date information and advice about the walks. I myself was 'indisposed' for three days so Antonio gave my husband a choice of alternative walks which avoided all the streams and rivers that had become too dangerous to cross. The packed lunches provided were excellent and the staff were very helpful and considerate and nothing was a problem to them. The taxi was prompt and very carefully driven by Maria. Altogether, considering the weather etc
the hotel and staff were excellent and
and the food was superb with choices which always included at least 1 vegetarian option for my husband.
A holiday which was thoroughly enjoyed.
and can be recommended without qualms.
By Mr Freeman on 09/03/2013
The holiday was all we were hoping for ; the hotels of a good standard, the walks challenging but not impossible and well selected to give us a good flavour of the island of Tenerife. Walk descriptions and instructions were excellent.
By Mr Hildrew on 24/11/2012
We had an excellent holiday, and saw the loveliest parts of Tenerife. This really is a 'two boot' holiday, at least. Some of the walks were very challenging, but the views were fantastic and we were pleased to have done them. Two nice hotels, and Garachico, in particular, is a pleasant little town. The pyramids of Guima are certainly worth a visit and the notes might suggest that more strongly. The driving too was a challenge, with hairpin bends going on almost for ever - but, again, it was all worthwhile. We would recommend this trip to anyone who is reasonably active and able to walk up steep hills!
By Mrs McNicoll on 10/11/2012
This is a lovely one-centre holiday at a great hotel with lots of variety of scenery and terrain.
The high routes may not be suitable for people with vertigo but there are lots of lower options that can be walked instead and Teresa is extremely good and can help with suggestions.
By Dr Ball on 03/11/2012
Excellent holiday, good value for money, very helpful and friendly hotel staff, food very good, lovely walks with great views.
By Mrs Garwood on 30/10/2012
Probably the best Headwater holiday we've had. Alan's walking directions were so good we didn't need to refer to the maps. The accommodation was excellent as was the food. The walking was varied through beautiful scenery which included pretty towns & villages, undulating farmland, cork & pine woods & rugged coves.
By Mr Stokes on 30/10/2012
This was another first-rate Headwater walking holiday. Where do you find such super local reps? Only gripe on this particular trip to Catalonia is that much of the walking was necessarily on paved or unpaved roads rather than footpaths or farm tracks; and with little shade for much of the time this was quite tiring. The area is perhaps better suited to cycling than to walking.
By Mrs Brown on 30/10/2012
This was one of our best holidays with Headwater. Teresa and the staff at the Hotel Milano Real were very welcoming and informative about the area. The food was fabulous and the local wines excellent. There were sufficient and varied routes to keep us walking for the six days.
By Mr Kendall on 17/10/2012
Excellent hotels and food. Varied walking that would appeal most to those who prefer to use Tarmac roads and broad well made tracks. Nevertheless there are long sections of vehicle free rough tracks and trails that can give superb views. There are even some small hills.
The route notes were the best we have ever used.
By Mrs Beaney on 17/10/2012
A great holiday in some lovely locations. Well planned routes with easy to follow guidelines. We did the walk in late September/early October - not sure I'd want to do it in the summer months as some of the walks are quite open and hot!
By Mr Moore on 06/10/2012
We had a bad start, nothing to do with Headwater - wallet and knapsack pick pocketed/stolen in Barcelona Sants Station. Headwater (Alan Hughes, Kim Schreier and Francisco (taxi driver) were terrific in rescuing our spirits and on practical things like replacement medicine, hiking boots, knapsack.
We found the walks challenging for a 71 and 65 year old and rewarding scenically and for interest. We have minor suggestions on the walking instructions, but very minor, which we will give to Headwater.
We thought the hotels were all very good, not to knock the others, but in particular Playa del Sol in Cadaques - fine design, fine bedrooms and public rooms, 20 meters to the sea for swimming, fine pool and gardens and eating at pool.
We much enjoyed going to Garriguella. It was very good to be in a small hill town that was quite traditional.
We enjoyed our rest days:nice walk to the Dali House near Cadeques, very fine restaurant in Can Tinto; all the facilities at the Almadabra Hotel in Rosas, including superb food; two interesting vineyards in Garriguela and a good, traditional Catalan restaurant with a larger than life owner, plus the really helpful Vilamont Spa Hotel owner.
If you do not have Spanish or best of all Catalan, French is useful and English is less commonly spoken than you might think.
Iain More and Pam Siler
By Mrs Horner on 06/10/2012
Teresa, the hotelier and Headwater representative, gave us superb advice on each walk and on additional activities to help us really enjoy the region and what it has to offer.
By Mrs Currie on 24/09/2012
Varied walking through pretty towns and villages and along spectacular coastline. Very nice contrast of accommodation. Excellent food at the Castle; table d'haute was the same each day but there was a choice.
Temperatures in high 20's when we were there early September. Our guide Alan rightly emphasised the need to carry plenty of water.
By Mr Cooper on 24/09/2012
A successful first holiday! Headwater appears to be a company with a culture of great attention to detail and good organisation but with an eye on the personal touch.
By Mr Tuffill on 24/09/2012
We think this was our ninth holiday with Headwater - so you must be doing something right. We really enjoyed this holiday and would recommend it to others. You mark it as a One boot plus walk. I am not as agile as I was so we decided on this level. But there were some bits that were a bit more challenging in my opinion, in particular the coastal path from Begur and the piece of day 6 walk which made a big deal about vertigo - where the real problem was jumping across rocks. So we took the alternative which involved a 2km steady climb, close to scrambling at times to gain enough height to take an alternative trail high up. But, I repeat, we did enjoy the holiday.
By Ms Hammond on 24/09/2012
We loved all the walks we did on this holiday. There was a good variety of walks to choose from in terms of length, relative difficulty and the different environments of the area. The mountain walks in particular were fantastic. The El Milano Real hotel and its staff were also fabulous. We also really enjoyed all the local food, and tried almost everything on the menu and it was all superb, in presentation and taste. The 'tasting breakfast' deserves a special mention for being both unusual and outstanding.
By Mr Pearson on 24/09/2012
Most of the hotels we stayed in were located alongside the Camino de Santiago de Compostela itself but some involved long taxi rides to/from the route. The standard of accommodation varied from fairly basic (as at Santa Marina,Portomarin)to outstanding in the case of Rectoral de Lestedo.The quality of cuisine also varied considerably.
We made our own arrangements for staying 3 nights in Madrid before travelling to Leon and were very pleased with the 3 star Hotel Reyes de Catholica in the Latina district - just 180 Euros for the three nights for us both(double, en suite).
Unfortunately, we both suffered severe sickness and diorrhea on our night at O Muina de Pena and this affected the rest of our trip and made the journey home an uncomfortable one but this does not detract from the fact that we still enjoyed this holiday greatly (with temps above 30 degrees C almost every day)and we enjoyed too the company throughout the Camino of Paul & Susan Hicks from Melbourne, NSW, who also booked with Headwater.
By Mrs Reeves on 24/09/2012
Lovely hotel in rural part of Minorca away from busy resorts on coast. Walking not particularly strenuous except in the heat!
By Mrs Allen on 29/08/2012
A perfect combination of wonderful, scenic walks; superb hotels and amazing food! This was our fourth Headwater holiday and was as enjoyable as all the others. The holiday felt we were immersed in local life; it is a pattern we have noticed in all our Headwater holidays and is something we really enjoy and want to be part of.
By Mr Hides on 13/08/2012
A very good balance of challenging walks and pampering at the hotels. The very personal treatment and superb food at Palau Savadera was particularly welcome and appreciated.
The mix of hotel character was a positive feature of the holiday.
The rest days were important when it was very hot, during high season, but we liked the opportunity offered by the additional walks.
Even though we didn't meet our rep in person, he was very accessible and extremely helpful and friendly over the phone, supporting our day-to-day experience and also communicating with us very well over a problem (outside of his or Headwater's control) with the final taxi transfer on the last day.
By Mis Gow on 07/08/2012
We very much enjoyed our holiday on the Catalan Coastal walk. The scenery and the views were lovely. For us Cadaques was the real highlight both in terms of the town itself and one of the nicest hotels and certainly the cleanest in which I have ever stayed.
We did find a couple of the walks quite hard going especially in the heat and in particular some of the downhill sections but we aren't particularly experienced walkers and the more sensible would no doubt have avoided July and perhaps would have had a better understanding of the grading. Our rucksacks were mostly full of litres of water which added an extra challenge!
We had a most unfortunate experience in Niu de Sol which we raised with Alan at the time. Headwater had clearly been put in an unacceptable position by the hotel owner but they responded promptly both during the holiday and immediately on our return. Alan called us several times and travelled the 2 hours to Port de la Selva to take us to the station on our return to Barcelona. We also received a call as soon as we got back from Steven in Head office. We felt the response of Headwater was excellent and genuine ie no-one was just going through the motions
Alan's notes were astonishingly detailed though we did suggest the insertion of some extra distances between marks, but given the effort he has put in I feel a bit petty raising that.
By Mrs Winter on 11/07/2012
A challenging, but enjoyable holiday. Well organised by Headwater
By Mis Donoghue on 07/07/2012
great weather and location. Good mix of hotels and routes and excellent walking notes.
By Mr Howard on 07/07/2012
We had a wonderful holiday. A very unique experience, quite different to the other Headwater holidays we have taken, mainly because of the location.El Milano Real was superb, and we felt we were really well looked after. We did not cover all the recommended walks, so we would be happy to go back and repeat the experience.
By Ms Dadley on 07/07/2012
A lovely holiday and a different experience. Some inevitable variations in hotels - but some disappointments - see below
By Dr Vetter on 30/06/2012
Excellent overall; quite taxing, but worth it
By Mr Warburton on 30/06/2012
walk was not as attractive as anticipated and holiday was marred by travel problems on the homeward journey.
By Mr Woodgate on 30/06/2012
a marvellous,experience, great organisation, thank you, i miss the camino already
By Mr Mooney on 23/06/2012
Excellent, well researched, varied walking holiday---no negative points--not even a drop of rain!!!
By Mr Rogers on 23/06/2012
By Mrs Durham on 23/06/2012
Some hotels poor eg posada de Muriel. Also Muino de Pena a bit shambolic. No- one to serve breakfast until 10 mins past 8 when it should have been 8. Rectoral de Lestedo good in so many ways but the outside terrace needs attention - a bit scruffy and nowhere comfortable to sit eg dog and stain on bench with cushions. It was very cold at casa somoza - could have done with heating but their personal service and desire to serve you the food you wanted was excellent. Antonio at Marina also excellent in welcome and servie. tho it is out of town he took us to start of camino in the morning
By Dr Pearson on 23/06/2012
Damp and dank
Quality of accommodation left a lot to be desired and we drew the short straw on many occasions considering we paid an equal amount to others.
By Mr Jones on 16/06/2012
Apart from 3 days of rain and 1 day of food poisoning (restaurant recommended by previous headwater clients in cadaques) we had a lovely holiday.
By Mrs Meikle on 16/06/2012
We enjoyed the experience. The area was beautiful and we would like to visit again.
By Ms Swinburne on 11/06/2012
Really enjoyable, despite poor weather. The hotels and Alan did their best to help us work around the rain. Only complaint was the Barcelona/LLanca transfer.
By Mrs Peasgood on 11/06/2012
An enjoyable experience shared with many others.
By Mr Gilmour on 25/05/2012
Good walking, good food, good hotels - an all round great experience in an interesting area of Spain. Also, great variety in the walks each day within a relatively small region.
By Dr Heneghan on 25/05/2012
Wonderful- one of the best holidays we have had or are likely to have.
By Mr Tromans on 25/05/2012
Very relaxing & enjoyable
By Mrs Best on 19/05/2012
By Mrs Fuller on 19/05/2012
Absolutely brilliant, really excellent route notes and advise from your rep Alan.
By Mrs Hodkinson on 19/05/2012
Good walking, very friendly & helpful staff in a wonderful village. We didn't want to leave.
By Mr Mason on 19/05/2012
Excellent holiday. Some improvement required for walking route notes and driving instructions. A little vague at times. Walking distance a little inaccurate.
By Mr Sadler on 19/05/2012
Great walks with time left over to explore the lovely island. Enjoyed the hotel and its location.
By Mr Darch on 05/05/2012
The holiday was very well organised, with pleasant places to stay.
By Mr Grebbell on 28/04/2012
This was our 18th Headwater holiday and it was well up there with the very best of them !!
By Mrs Headley on 28/04/2012
Good range of walks in an interesting location. Great views! Caring family run hotel where most staff were very helpful.
By Mrs Hewitt on 21/04/2012
Brilliant, we had a great time. Excellent organisation. Thank you!
By Mrs Robertshaw on 17/04/2012
We had agreat time, [particularly at Garachicco where the hotel was lovely and the walks especially the Masca Ridge were excellent.
By Mrs Tracy on 17/04/2012
A great holiday.
By Mr Ingram on 05/04/2012
Walking was more difficult than we expected. Harshish terrain and lack of distinguishing features meant that walk notes were vague on occasions and one or two walks extended without obvious benefit. But overall we enjoyed the week.
By Mrs Edmonds on 26/03/2012
Good. It met our expectations.
By Mr Plumb on 26/03/2012
an excellent holiday, and the hotel staff very welcoming, clearly expecting us.
By Mr Spedding on 26/03/2012
Enjoyable: excellent accommodation and walking
By Mr Waller on 17/03/2012
By Mr Harper on 17/03/2012
Walking notes need updated in places, unfortunately I did not have a pen to take notes
By Mrs Penrose on 11/02/2012
We thoroughly enjoyed it although were not able to take advantage of all the walks due to the comments in the next box: we had to use the local bus services for a few days before hiring a car.
By Mr Boyle on 10/02/2012
Just what we have come to expect from headwater over the years.
By Mr Butler on 10/02/2012
Excellent walking in very varied and interesting landscapes. The only downside was the amount of driving involved on tortuous roads.
By Mr Williams on 27/01/2012
Very enjoyable, but some of the guidance notes need updating due to recent changes in road layout, new signing on paths etc, repainting of buildings a different colour!
By Mr Ezra on 00/00/0000
The Catalan Coastal Walk holiday was really good, with interesting walks, stunning scenery, pleasant accommodation and great food. We would certainly return to a couple of the destinations we visited on the way. The walking was not too onerous and we were normally quicker than the expected time to be taken, even without rushing. The hotels were all welcoming and comfortable, with a discernible rising in quality of accommodation from one location to the next. The taxi arrangements were superb, with our driver, Fransisco, always early, cheerful and helpful. However, there are always some bug-bears, but these are merely small tweaks that could have made our personal experience better. Mainly, the notes were not to our taste and often needed re-reading, others may find differently. Also the location of the first and last night's accommodation, although nice enough, seems to be at odds with the holiday's overall description of 'coastal'.
Dear Mr Ezra,
Thank you for taking the time to write in with your post-holiday feedback. It was great to read you had an enjoyable holiday overall. We were however sorry to read, that you found issues with some of the route notes. Please be assured we check all of the routes and notes seasonally. We will keep your feedback in mind when we do our next update. In closing, we would like to thank you for choosing Headwater for your summer holiday; we look forward to welcoming you on another of our holidays in the future.
Headwater Customer Service team
By Ms Bursey on 00/00/0000
Delightful hotels and well-planned walks in fabulous places worlds away from the tourist areas for which Tenerife is better known.
By Mr Doublet on 00/00/0000
'This is a wonderful holiday for couples looking to visit an unspoilt region of Spain. Although the location was remote it proved great walking with varied scenery. The hotelier, Miguel was extremely helpful and provided daily information regarding the walks and places to visit in the area. Overall we would definitely recommend this holiday'
By Mrs Watson on 00/00/0000
We thoroughly enjoyed the entire set-up of this holiday. Our companions in the group were friendly and good company. The walk was spectacular with some of the more boring bits done by vehicular transfer. We were also extremely luck with the weather, it only rained once for 5 minutes! We felt a real sense of achievement when we arrived in Santiago de Compostella.
By Mrs Ross on 00/00/0000
Beautiful location of hotel - truly rural. Lovely swimming pool area. The lounge and bar area were comfy and inviting. Our room (junior suite) was very good.The walks were varied and all enjoyable. Wildlife was abundant. October was a great time to go as the crowds had gone and we had excellent weather.
By Mr Tucker on 00/00/0000
One meal was appalling, and throughout the cooking was at best uninspired.
In the rooms, the shower over-flowed very quickly onto the floor. this resulted in a very slippery and potentially dangerous surface.
There were so many flies outside and in! No fly-swatters made available.
Dear Mr Tucker,
Thank you for taking the time to write in with your constructive feedback. We were sorry to read you encountered maintenance issues with your room, the hotelier has assured us this has been resolved; unfortunately, they were unaware of this issue and are sorry this was not resolved during your stay. We will continue to work closely with the hotelier to ensure they deliver the high standard of accommodation our customers expect.
Despite these issues, we hope you had an enjoyable holiday overall.
We would like to thank you for choosing headwater this summer; we look forward to welcoming you on another of our holidays in the future.
Headwater Customer Service team