Customer reviews: Activity holidays in France
Here at Headwater we thrive on feedback from our customers. It's the only way we can continue to develop and, where necessary, improve our services and ensure our activity holidays continue to be the best they can be.
Eveyone who travels with Headwater will be emailed a link to our post-holiday questionnaire where they can give us an honest assesment of all aspects of their activity holiday - everything from how quickly we answer the phone to how clean the hotels were - plus, of course, an overall rating and comments about their activity holiday.
Any feedback collected is posted straight to our website - totally unedited. So, for the real tales, twists and turns of our holidays, look no further than the reviews from our previous travellers.
By Mrs Suddes on 20/10/2017
professionally organised, good hotels in the main with excellent food. Local tour staff were first class, Jude and Tim were thoughtful, considerate and extremely helpful in every way. They provided excellent service and delivered a slick, personal service. The cycle routes were well mapped and very sensible quiet roads providing superb countryside views and charming tiny villages. The river canoe trips down the Dordogne were a highlight, so peaceful and the most relaxed activity we have ever done.
By Mr Browning on 29/09/2017
It was a great opportunity to take part in activities I might not otherwise have tried. You can only get the magnificent views of the Dordogne river that we had from a canoe.
By Mr Warrell on 08/09/2017
We liked the multi activity holiday, walking, cycling and canoeing.
It would be good if you offer more of these type of holidays.
On the last day we did the cycling. It is quite a long day and at the end the hotel is up a very steep and long hill. We felt it was a bit too steep to be enjoyable.
Once there the hotel is a little bit disappointing, especially after the ChÃ¢teau for the two nights before.
Everything else was good.
By Miss Hillier on 30/08/2017
A relaxing holiday with positive together time as a family - nothing gets everyone working together as well as arguing more - than getting lost in the Dordogne countryside an hour before lunch !
By Mrs Romanus on 08/08/2017
We last took on a headwater holiday15 years. Now we have an 8 year old daughter and 11 year old son. The dordogne was lush, warm and beautiful. The reps were helpful and knowledgable. The hotels were very french with great food. The activities were well balanced with relaxation at the pool. Super holiday i hope we dont wait another 15 years.
By Mr Stocks on 07/09/2016
Headwater provide gently active (this interpretation depends on one's level of fitness and expectation!) holidays in comfortable, interesting hotels and places. The restaurants vary, some are better than others, but in general they reach a very satisfactory standard. I think they are a great way to spend time exploring an area but with always the fall back of a pleasant hotel.
By Mrs Saxby on 23/08/2016
As a family of six, headwater is a great holiday choice for us. We enjoy spending the time together and the activities give us a shared focus and shared sense of achievement. The children age between 16 and eight, and they all enjoyed the holiday. It challenged their palates as well as their legs, as most of the hotels don't offer kids menus, but this worked out fine and they all discovered things they didn't know they might like. Canoeing was harder work than expected, but such a beautiful way to see the river. I really love headwater holidays, this is our third time and it definitely won't be our last. Now that all the children are confidently able to cycle we will try some more ambitious ones next time.
By Dr Monte on 19/08/2016
We had a wonderful mixed activity holiday cycling and canoeing down the Dordogne knowing we had excellent food and drink to look forward to after a hard days work. Pure bliss !!
By Mrs Moss on 17/08/2016
We have just returned from an excellent 10 days in France, having never been to this area before, we now are keen to return! The walking and cycling was definitely 2 boot, but worth the climbs. And we really enjoyed the relaxed canoeing down The Dordogne. All hotels were excellent with fabulous food. Sarlet is very pretty and well worth the extra night, although it is a long climb up back to the hotel from the town.
By Mr Dransfield on 06/10/2015
Excellent, good location, helpful reps, fantastic hotels, good food, well maintained equipment with all necessary ancillaries. It all makes to an active but stress free holiday.
By Mr Dale on 11/09/2015
Fantastic. The whole experience was wonderful. Travel was smooth - the 'local reps (Keith and Claire) were lovely, informed, committed and really, really nice couple. The itinerary was easy to follow and worked very well. Food superb and hotels great. thank you
By Mr Crockford on 17/08/2015
A brilliant and well thought out holiday, with super routes and excellent hotels - well worth adding extra days to.
By Mr Wilson on 11/08/2015
An excellent family activity holiday with a lovely range of hotels and universally excellent food. Chateau de Monrecour was a particular highlight. Look at the cycling routes carefully and plan the day especially with regard to food stops and water refills.
By Mrs Middleton on 11/08/2015
The holiday offered varied activities which were not too strenuous, although you needed some degree of fitness to enjoy them. The support offered by the local reps was excellent as was the food at the various hotels.
By Mr Robertson on 04/08/2015
Excellent Holiday with easy walking and kayaking
By Dr McGeorge on 31/07/2015
A wonderfully relaxing holiday featuring the opportunity to mix a range of outdoor activities in a beautiful part of France with the chance to explore its towns, villages, sights and cuisine.