Customer reviews: Relaxed activity holidays
Here at Headwater we thrive on feedback from our customers. It's the only way we can continue to develop and, where necessary, improve our services and ensure our all holidays continue to be the best they can be.
Eveyone who travels with Headwater will be emailed a link to our post-holiday questionnaire where they can give us an honest assesment of all aspects of their all holiday - everything from how quickly we answer the phone to how clean the hotels were - plus, of course, an overall rating and comments about their all holiday.
Any feedback collected is posted straight to our website - totally unedited. So, for the real tales, twists and turns of our holidays, look no further than the reviews from our previous travellers.
By Mr Jenkinson on 29/09/2016
This holiday is set in beautiful and typical Austrian countryside. Salzburg, St Gilgin, Hallstatt, St Wolfgang and other places are busy and not for everyone.
By Mr Newberry on 29/09/2016
A great introduction to the pleasure of a cycling holiday, wonderful varied scenery with ever changing views at every turn and well chosen stopovers.
By Mr Harrison on 29/09/2016
Excellent way to experience the beauty and friendliness of Croatia and in particular the Istrian coast. Bikes excellent and fit for the sometimes stoney cycle paths. Not as daunting as we had envisioned bearing in mind we are both over 70. Rep excellent and very helpful. All accommodation is well chosen and perfectly located. A cycling holiday with an emphasis on the holiday aspect.
By Mrs Freedman on 28/09/2016
A healthy way to explore a new part of the world, if you want it to be! Very easy to reward oneself after a cycle with fine wine and food, but after all it is a holiday! Travelling self guided allows one to be completely flexible, but others might prefer to have a leader to avoid unnecessary cycling, should one take the wrong route.
Would certainly recommend this type of holiday for a group of friends.
By Ms Skinner on 28/09/2016
They said we were mad- ' too hot!', ' too hilly!' ' too far' - they were wrong! We went in August and we are both only moderately fit and over 60. We have never enjoyed a holiday so much. Because you are cycling there is always a breeze. I would recommend taking ' camelpacks' ; these helped us to drink enough water and kept the water cool. Together with factor 50 liberally applied in the morning we never burned nor were we uncomfortable.
There was always a place to grab a juicy nectarine, cheese and bread en route and a swim at the end of the day before delicious evening meals in all the hotels.
We were greeted like royalty and slept like babies. I am officially in love with Italy.
So , any improvements? Yes, we went awol from Torgiano so that we could spend a whole day in Assisi. Assisi is so beautiful that it deserves more than a quick exhausted ramble in the middle of a cycle so, personally I would have preferred to stay closer to the this wonderful town rather than in Torgiano which was rather small and a little uninteresting.
Spoleto is also stunning and we extended our holiday both here and in Rome. Can't wait for the next one.... Now to choose.
By Mr Dick on 28/09/2016
The cycling routes and notes were excellent, the food was gorgeous and the scenery beguiling. Luke & Eleanor were more than welcoming and helpful. When I reported a small technical issue with one of our bikes, it was changed within an hour. The restaurant suggestions were lovely for the nights not on half board.
The opportunity to take a day in Sienna or Florence should not be missed.
By Dr Barclay on 28/09/2016
The holiday provided an excellent mix of walking through spectacular scenery, nice hotels, excellent food and an insight into the complex history of the region.
By Mr Andrews on 28/09/2016
We found the Bavarian countryside quite fascinating. Everything was good, the scenery, the walks, the accommodation and food. We also met interesting people who were also on the holiday as we usually do. Earlier this month we had a twenty year re-union with four friends we met on one of your holidays in Corsica.
By Mr Jones on 28/09/2016
We had promised ourselves a return to the Finca since our first brilliant experience a few years ago. We were not disappointed. Fabulous food, walks, & company in a glorious spot....we will return.
By Mr Ponting on 27/09/2016
A well organised cycling tour thoroughly enjoyed by us both. Hotels were very well selected for the type of holiday, with much good food to enjoy whilst there.
The luggage transportation was good and the Headwater Rep, Steve was amazing! well done to him for all he did for us!
By Mrs Cameron on 27/09/2016
Great contrasts in locations so holiday very accurately titled!
By Mr Hockin on 27/09/2016
Was exactly what it said on the can! - it fulfilled our expectations.
By Mrs Hewson on 27/09/2016
We had another great holiday with Headwater. The walks and the scenery in the Tarn Gorge are stunning. I would class some of the walks as strenuous and adventurous , sometimes verging on being '3 boot'. The Hotel de la Muse enjoys a marvellous location overlooking the Tarn river and on occasion you can watch the vultures and herons fly whilst having dinner on the terrace. The hotel is excellent with spacious, clean, light rooms and large airy communal lounges/ spaces, great food and friendly staff.
Local village of Rozier is quaint. On Monday night the hotel arranges for guests to eat in a local restaurant in Rozier where we enjoyed gourmet food and very friendly staff. THe sandwich shop on the corner of the village also good.
We came by train from the UK to Avignon which is a very interesting city, well worth a visit. It is about a 4 to 5 hour drive from there to Rozier.
All in all another memorable holiday.
By Mr Schafer on 27/09/2016
Wonderful trip with nice lodging and wonderful varied hikes.
Arrival and Transfers:
This was our 6th Headwater trip and we were joined by another couple on
their first trip with Headwater. We flew into Heathrow a day prior to the
start of the trip and proceeded to make our way to Weymouth. We had considered
using a coach/rail transfer but ultimately decided on a private transfer as it was less
expensive for a party of four. We used Thompson Airport Cars (Â£145.00 for a
private minibus). The driver met us at the terminal, was very professional, gave
us some ideas for our time in Weymouth and drove us to the front of the Weymouth B+B.
This was a very relaxing, efficient, and stress-free way to get from Heathrow to Weymouth
for the start of the walk. While in Weymouth we purchased our return train tickets from
Poole to Waterloo Station, taking advantage of a Â£16 off peak, advance purchase rate on
We had arranged to meet with the local agent (Roy) shortly after our arrival and he went over
the particulars of each day and gave us a great overview of the hiking, lodging, logistics and
some restaurant and activity recommendations. He was very friendly and has a great sense of humor.
Weymouth B+B: Excellent central location across from the waterfront and bus stops. Very plain but
comfortable rooms. Our room faced a courtyard and was quiet. Our travel companions room faced the
side street and, maybe because of the bank holiday, they encountered a lot of street noise late into the
night. The breakfast consisted of a small buffet and cooked to order eggs, sausage, mushrooms etc.
Alford House (Corfe Castle): Very Nice B&B on the main street about a five minute walk from the center
of Corfe Castle. Our host, Suzie offered us refreshments upon our arrival, dinner recommendations and
a cooked to order breakfast. The room was large, nicely furnished, quiet and very comfortable.
Purbeck House (Swanage): A beautiful hotel about a 5 minute walk uphill from the center of town. Our room was
a nice size room up several flights of stairs facing a courtyard. The room was fairly quiet, but as it faced
south west tended to be a little warm. Breakfast was a combination of a buffet/cooked to order.
Harbor Heights (Poole): A modern, comfortable, air conditioned hotel that was about a 25-30 min walk from the ferry dock.
Great views of the harbor. Two strong recommendations if you stay in this hotel. Ask the local rep/headwater about taking
the local bus from the ferry to the hotel. After the wonderful hike from Swanage to the Poole Chain ferry, the walk to the
hotel was along a road and not particularly scenic. Also, the hotel is not very close to other restaurants and while the on-site
restaurant was good, the available dining times were somewhat limited the night of our stay. It might be worthwhile to ask the
rep (or call ahead) to secure a reservation at the time you want
The hikes were accurately described in the program and the the directions were clear and easy to follow. The 1+ boot description
was accurate. Three of the hikes had wonderful coastal views , while the the hike from Corfe Castle to Swanage provided expansive
views across the countryside.
As I mentioned, we arrived a day early in Weymouth and took the local bus to the cliffs at West Bay and explored Abbotsbury.
On our short day in Swanage, we finished up our hike by 2:30 and were able to take a tour boat along the coast from Swanage to
Poole (and Return). This was a great, relaxing way to see the next day's coastal hike from the sea. I would highly recommend it.
By Mrs Little on 26/09/2016
A wonderful taste of Provencal scenery, wine and food!
By Ms Nicolson on 23/09/2016
Catalan Coastal Walk has it all: wonderful walks, stunning scenery and fabulous hotels - one of the best!
By Mr McGinn on 23/09/2016
Good, bikes, good hotels, delicious food and wine, what more could you wish for.
By Mrs Campbell on 23/09/2016
Great Fun. Lovely area and great cycling.
By Mr Kamper on 23/09/2016
Lovely coastline easy cycling
By Mr Hodgetts on 23/09/2016
The walks were well described and excellently waymarked, though we thought that certain sections were 2 boot+ especially with high humidity in hot weather. This is true of the continuous climb out of Spello on the high level route to Assisi, and the ascent to the Rifugio on the last day,which is ludicrously timed in the walk notes at 45 minutes. The CAI estimate is 70 and we did it in 80.
The accommodation in Assisi is out of town but this allows for a truly super pool. Sadly the Tavola may not survive as the need for small investment was clear but not forthcoming. Victor and Filippo are lovely and super helpful but 3 power cuts in one day could have been avoided by investing in a small back-up generator. Also there are only the two of them - we heard that the day we left Filippo was stung on the mouth by a hornet - which meant no chef. It is worth noting also that without a car you are stuck at La Tavola with nothing to do if it rains - and boy can it rain!
La Bastiglia and Le Silve are great, the latter is out of this world for views and food.
We would seriously recommend an extra day at the start of the holiday to acclimatise and also to spend a day in Spello which is spectacularly beautiful and otherwise largely missed on the normal schedule.
We fell in love with Umbria, which is Italy as you really don't expect - green, lush and verdant. The craft beers are superb - who knew the Italians were so into it. One range called Monasterio di San Biagio is brewed by the Agriturismo which runs La Tavola. Finally the Umbrian people were friendly, helpful and endlessly welcoming.
By Mr Armstrong on 23/09/2016
See the box above.
By Mrs Liebster on 21/09/2016
While this walk was quite challenging in places, partly because of the high temperatures in early September, it was thoroughly enjoyable and satisfying. It was very well planned and the gastronomic aspects were excellent and exceeded our expectations. This is a much under-rated part of Italy and very well worth exploring. The views, the wine and the food are outstanding.
By Mis Horkan on 21/09/2016
Beautiful verdant area to walk in. Fantastic views. Lots of options for rest days.
By Mr McIlraith on 20/09/2016
This was the very best cycling holiday we have had. Sicily was a fantastic venue with lots to wonder at.
By Mr Hughes on 20/09/2016
We had a great week touring Piedmont on our pushbikes Most of the days rides were quite challenging with some steep climbs but fortunately the distances we travelled were quite short We were blessed with fantastic weather in September so the secret was to set off promptly after a great breakfast each day to get to your destination before mid-afternoon and the hottest part of the day
The standard of hotels is very good although the air conditioning in a couple of them was not really very effective The hosts & locals were all very friendly whenever we stopped or needed directions The pre-arranged meals were all of a high standard and there are plenty of excellent places for lunch on the routes
The roads were always pretty much traffic free with occasional tractors & trailers passing laden with grapes
The guest exclusive secluded pool at the Albergo Castiglione deserves a special mention & I will remember our picnic lunch by the pool brought down by the hotel owner & two beautiful daughters on a baking hot day for a long time
All the route plans were accurate & realistic with several options on some days The bikes themselves worked well and the support team Dan & Cat were discreet but attentive
Finally the food, every meal was enjoyable ranging from a delightful local trattoria in the village to the award winning castle. No matter how hard you try I suspect you will eat too much of it! All the hosts seemed happy to advise you & would often let you drink it by the glass rather than the whole bottle if you wanted
This was an excellent holiday & I think reflects Headwaters long experience in organising these sort of trips Well Done
By Mr Mitchell on 20/09/2016
Excellent. The best cycling holiday we have done. Fantastic scenery and excellent food.
By Mrs Conroy on 15/09/2016
Croatia is a beautiful country and we enjoyed the contrast between hilltop hotels and two nights on the coast. We did however find the walking tough going at times due to the heat at the beginning of September - 30+ degrees. Maybe that is why there were only 4 of us on the trip, others chose a cooler time of year! The organisation was excellent as we transferred hotels, our Rep and drivers were friendly and very helpful. The food was slightly disappointing as there was little fish on offer until we got to Opatije. The meal at Hotel Vela Vrata was very good, we wished we'd eaten there both nights.
We shall await the new season's brochure and plan next year's holiday after checking the expected temperatures.
By Dr Duthie on 15/09/2016
All good. If the receptionists at Palazzo Galletti Abb would ever remove the telephone receiver from their ear and make eye contact it would have been excellent.
By Mr Miller on 15/09/2016
Simply stunning scenery and a really lovely daily cycle!
By Mrs Wege on 15/09/2016
Very good, but next time would try a higher grade of route
By Mrs Meakin on 14/09/2016
Excellent base, fantastic views
By Mr O'Sullivan on 14/09/2016
excellent. very informative guides and route plans with excellent accommodation provided
By Mr Bennett on 14/09/2016
An excellent first bike trip to the Loire, with 8 nights seeming just about right. We could not have eaten much more of the multiple courses of excellent food. Lovely experience to visit so many interesting towns, villages and chateaux en route, without having to drag the luggage around. Some beautiful countryside and riverside landscapes to explore. Comprehensive maps, directions and travel tips - as well as very helpful and professional Reps - were very useful to help us get the most out of the trip.
By Mr Heyes on 14/09/2016
Our first holiday with Headwater but it won't be the last. We enjoyed seeing France from a different angle and at a slower pace.
By Ms Marshall on 14/09/2016
This cycling holiday was an excellent way to visit the relatively unknown region of Emilia Romagna. The cycling was relatively easy - if hot (in August/September) and the stopover places were really varied and interesting. The accommodation at Le Occare was particularly good, with Cristina's excellent cooking, warm welcome and attention to detail. The old house is beautiful, spacious and comfortable. Our stay there was just very very special.
By Mrs Caruthers on 14/09/2016
If you like being outdoors and lots of exercise, this is a perfect balance to stay active and work up an appetite to indulge in the gastronomy and wine. Compared to the South East of England the lack of traffic and potholes is wonderful!
By Mrs Tod on 14/09/2016
Meysset's food was good but not Gourmand-Tuna kebabs? Monrecour was lovely but we were in annex and didn't eat there as a wedding had taken it over! We couldn't eat in the Chateau due to a wedding.The restaurant ( Petite Tonnelle) in Beynac was excellent instead. the owner of Chateau took us there! Glycines was over the top,to us, food wise, and they tried to suggest very expensive wines! Laborderie was the best for us, good food, nice staff/owner!
We had difficulty understanding the last day's route after Lac Rouge and there was an annoying delay at Meysset waiting for our bags due to a communication missunderstanding somewhere between hotel and taxi driver. We waited 90 mins plus for them when they were in fact there! We were not staying there that night so we were late arriving at our next hotel.Elisabeth is aware.
By Mr Plimmer on 14/09/2016
The Azores are just wonderful; superb sights and experiences. The accommodation was very good and the travelling well planned (though two flights were delayed). In my opinion though too many islands are visited in just one week and the inter-island travelling is significant. There is enough to do and see on Faial and Sao Miguel for a month let alone a week.
By Mrs Bryan on 14/09/2016
Lovely route, fantastic scenery, quite challenging in some places and paths a little higher than expected for a person with vertigo.
By Mis Nair on 14/09/2016
A good holiday with manageable walks , nice weather and stunning coastal and countryside views . Best was Corfe Castle , a lovely little village overlooked by the impressive castle ruins.
Accommodation fine except for the B + B in Weymouth ; room cheerless and austere , and location rather noisy ; was woke twice in the night by people shouting and swearing in the street below.
By Mr Simkiss on 14/09/2016
The group became a bunch of very friendly fellow holiday makers in no time. The local guide was experienced and competent.
By Mrs Johnson on 14/09/2016
Overall - excellent.
By Mr Gray on 12/09/2016
This was an interesting holiday because of the towns visited and their differing charactters - also the passage along the Canal du Midi. Food was always available of varying type. Carcassonne CitÃ© was a historic experience, as was Narbonne and BÃ©ziers. Sete unusual because of canals and maritime background. Cycling was not hard, except that the weather was unusually hot for the time of year (September) (even to locals). Having days off cycling in Carcassonne, Narbonne, BÃ©ziers and Sete was extremely helpful. Allowed some rest and catch up if there were problems.
By Mr Tait on 12/09/2016
A beautiful area of Spain particularly the coastline with some wonderful accessible walks . Longer walks can be challenging on the warmer days !
By Mrs Capper on 12/09/2016
A very enjoyable holiday. A good opportunity to see a foreign country. Safe cycling routes and good hotels.
Olivia and Brian were good reps, giving us enough local information without going in excessive detail. We felt they were available if needed, but fortunately did we not have to contact them at all (apart from travel during the stay)
By Mrs Jones on 12/09/2016
Cycling was mainly along flat cycle ways and quiet roads although some of the cycle track surfaces were a little bumpy. The hotels were a very good standard, meals, whether taken within or outside the hotels, were very good, especially the fresh fish dishes. Porto was well worth seeing and an interesting city. A bus trip to Costa Nova from Aveiro is worth doing to see the pretty painted houses. The cycle along the estuary and nature reserve was very enjoyable watching out for flamingoes and other seabirds and we were lucky to be doing this at low to half tide when the wading birds and lots of local fisherman, digging for cockles and clams, can be seen. On the beach at Praia de Mira we were lucky enough to see the local fishermen hauling in their nets full of sardines. The final cycle from Praia de Mira along the water canals was a lovely cycle too.
By Mr Cook on 09/09/2016
Varied cycling, welcoming hotels with a difference and excellent cuisine!
By Mr Nicol on 09/09/2016
everythink is so planned so well . from the minute you land to the minute you leave
By Mr Holt on 09/09/2016
A really lovely week touring a rural area of Provence. The scenery within the Luberon valley, protected by the two wooded and rocky ridges was delightful, shame we missed the lavender in bloom (late August) but the fruit trees and vineyards were pretty scenic. The grading is fair, one or two climbs to the hillside villages worth it for the views and a welcome cool drink! Accommodation on the whole, whilst modest, was acceptable, the highlights being the pool at Les Mas de Senecole and the 'Country Home' lounge at L'Hermitage. Not terribly taken with St Saturnin les Apt as a stop, either as a village and particularly unimpressed with the Hotel St Hubert. Routes well planned on country lanes and bike tracks but still offering interesting stop off points - we loved the Caves at Thouzon, not least for its cool temperatures on a hot day! Great reliable support from reps Laura and Tim.
By Mrs McKay on 07/09/2016
Beautiful scenery. Cycling hard at times - some demanding hills. Hotels very good with individual attractions. Pools a great asset at end of a hard day cycling or on day off. Lots of good (and cheap) cafes on route. Interesting places to visit including Montefalco. Assisi very busy and expensive.
Overall a great holiday.
By Mr Stocks on 07/09/2016
Headwater provide gently active (this interpretation depends on one's level of fitness and expectation!) holidays in comfortable, interesting hotels and places. The restaurants vary, some are better than others, but in general they reach a very satisfactory standard. I think they are a great way to spend time exploring an area but with always the fall back of a pleasant hotel.
By Ms Cockshott on 07/09/2016
Easy cycle, a lot of free-wheeling, well signed routes and amazing views. Great hotels in good locations. We enjoy the included meals & were not disappointed with those on this trip but would have liked more. Would certainly recommend even though the first cycle day was very rainy. Paid for an upgrade in Merano and ended up with the penthouse loft suite - very nice, shame we were only there 2 nights.
By Mrs Frank on 07/09/2016
A perfect holiday for cycling softies, we loved the fact that most of it was on beautiful scenic paths, (we certainly wouldn't have enjoyed cycling on Italy's busy roads). We loved the days in between visiting historic villages and sites and really enjoyed the changing landscape as we descended from the alps in Slovenia to the coast in north east Italy. The handbook provided by Headwater was very useful when looking for things to do and visit on the non cycling days.
By Mrs Cox on 06/09/2016
Beautiful quiet region of Italy. Family at L'Albara are very welcoming. The food is excellent. A real get away from it all experience. This is our second visit and it was just as good the second time. Would happily go back again.
By Ms Catterall on 05/09/2016
Lots of planning 'legwork' saved by going through Headwater. Hotels all carefully chosen for their individuality. We had the back up of a large organisation but the personal service of, what seemed, a much smaller one. Great standard of evening meal on the Gastronomic tour.
By Mr Roberts on 05/09/2016
We were initially nervous about a holiday which was managed locally by an agency other than Headwater. Our previous experience had not been great. However we need not have worried. Donau Touristik were hugely well organised and the bikes were excellent. The cycling was just about the flattest we had ever experienced and, partly because of the excellent weather, partly because of the excellent food and accommodation, this was as enjoyable a holiday as we have ever had.
A couple of small blemishes. At Bregenz on the first night we were served only a three course meal instead of the advertised four. (We only realised subsequently about this when we returned on the final night).
Hotel Buchornerhof was not in the same league as the other accommodation. We were served the wrong food on one evening and the air/conditioning leaked. The staff's hearts did not seem to be in their work as it was in the other hotels.
One warning - wine in the hotel restaurants (especially the Swiss ones) is very expensive indeed.
These are small gripes. It was a great holiday and I'd do it all again anytime.
By Mr Maher on 30/08/2016
Our party consisted of Grandma and Granddad (late 60's), Son (48) and Grandson (10). We were all more than catered for and thoroughly enjoyed our activity holiday. We had an informative break down of the area from our reps, Colin and Jill and the map we were given + bus timetables were very useful throughout the week. Our bicycles were easy to ride and comfortable.
Our first outing was on the afternoon of arrival when we decided to visit the nearby village. There were very few days when we didn't use the bikes to visit nearby towns and villages and the routes were usually flat and safe for our 10 year old. Our grandson particularly enjoyed the toboggan run but warns other would be enthusiasts that it is possible to fall off!! He was, however, proud of his scraped leg! Got straight back on and finished the course.
The grandparents tackled the cycle ride to lake Schwazen which included a steep climb. We walked some of the way as it was very hot - but we made it and were very proud of ourselves especially as there were many people overtaking us on electric bikes! (a good idea if you are not used to cycling). We particularly enjoyed our day at the Salt Mines, using the local bus and train + a ferry to get to Hallstatt (a stunning place). The salt mines were great fun and a unique experience. We also visited the Ice Caves (by local buses) - also fascinating.
The boys hired an eco boat and also sampled tubing on the lake. Crazy golf and the train up the mountain was fab + the cable car up Katrin. The walk down the mountain was pretty tough, though out 10 year old completed the whole day without a murmur. Catching the bus back outside the Spar on the main road was a good idea as sustenance was required!!
Last, but not least, the hotel was superb - so friendly and the food was spectacular! Thank you Headwater for a great holiday, though we did need a rest on our return.
By Mrs Riviere on 30/08/2016
This is a great family holiday: the cycling was pretty easy for all of us (the children were 15, 13 and 10), but there was enough challenge for us to feel proud of ourselves by the end of the week. The routes were incredibly easy to follow, and took us through wonderfully varied terrain - through beautiful fields of sunflowers, past vineyards, through shady forests and along the rivers Cher and Loir. Every day brought something new to see or do. The roads were all quiet and there were lots of well-maintained cycle paths. The hotels were well-chosen and welcoming, and the only downside of the week was that we ate far too much delicious food! The back-up from James and Hazel, the local reps, was fantastic, and the bikes themselves were excellent. We're looking forward to another cycling holiday soon!
By Mr Francies on 30/08/2016
Harder work than I expected - August too hot for long cycles - Restaurants selected weere good
By Mr Clegg on 30/08/2016
Good summer walking in a lovely valley. Not as spectacular as the Jungfrau region, but impressive. Great to have passes for most (but not all ) of the walks. Good cooking at Alfa Soleil, though watch out - heavy handed in cooking with cream.
Even in bad weather there are walks one can do.
By Mr Kelleher on 30/08/2016
We had a fantastic time on the Classic Swiss Alps walking holiday. Everything was organised for us - from the flight to the journey to the hotel and details on the walks. The hotel staff were all very friendly and extremely helpful. The food was the surprise of the trip, it was delicious!
The walks and the scenery was spectacular, and the suggested routes were all brilliant. There was also enough flexibility in the suggested guide to vary the hiking to your level of ability.
Overall, we had a brilliant time!
By Mr Self on 30/08/2016
The countryside was pretty and the places we stayed in had narrow, windy roads barely wide enough for a car which were intriguing to explore. Snorklling was fun and there were fish to see from waist height just standing in the water. The cycling was not overly challenging but the heat had to be managed with plenty of water and early starts.
By Mrs Mercer on 30/08/2016
Amazing food, a warm welcome and wonderful hill top towns and rolling scenery worthy of an Unesco designation.
By Mr Davies on 30/08/2016
This was our first cycling holiday abroad so we were looking for a central base from which we could explore on a daily basis rather than living out of suitcases. With hindsight I'm not sure we could have chosen better. The accommodation was superb (in particular Angelina's cooking!), the cycle routes of the right length (such that we had time to ride the mornings and relax in the afternoons) and there were opportunities to visit Vicenza or go further afield.
By Mrs Frames on 30/08/2016
Overall had a fantastic holiday walking along the Jurassic coast. We were extremely lucky with the weather and pre-booked all but one of our evening meals (using Trip advisor) to ensure they too were of an excellent standard. The accommodation provided varied in style but all were scrupulously clean and offered an excellent selection of food at breakfast; the four star accommodation at the end of the holiday which included access to a heated outdoor pool and spa was especially welcome after all the walking. The route notes were excellent; very easy to follow.
By Mr Twiss on 30/08/2016
The ride down from Bled to Grado was a great trip. Except for the two short days at the end of the trip our days were full of wonderful scenery and beautiful towns. The majority of our hotels exceeded expectations being in great locations with good service and food. Stopover destinations were interesting and Udine, Palmanova and Grado were especial delights. Support from the Slovenian team was good and as usual the Headwater experience was one we will repeat.
By Mrs Harrison on 30/08/2016
a great holiday with a good balance between activity and rest and lots to occupy on rest days
By Mrs Granville on 30/08/2016
Great hotels and food - a great trip in a beautiful region..
By Mrs Fuller on 30/08/2016
lovely holiday with easy cycling through attractive countryside and interesting hotels each with their own charms.
By Mrs Clark on 30/08/2016
Wonderful way to see a country on a bike, real sense of achievement when you arrive at a new destination by bike. A fair amount of exercise - not too strenuous, but much better than sitting on a sunbed all week.
By Mr York on 30/08/2016
We've done several similar cycling holidays in Europe and this was up there with the best.
By Mr Barr on 30/08/2016
We thought about doing a holiday like this before, but hadn't quite got round to it, so we jumped in at the deep end not really knowing what to expect. The country side is stunning and the views from the top we well worth the climb up. The organisation was perfect, the accommodation great, the food fantastic, and all the hotleliers were very friendly, just make sure you take a good pair of boots to avoid Hobbit foot. We will definitely do another of these trip through Headwater and would thoroughly recommend them to others.
By Mr Grief on 30/08/2016
This was a very enjoyable holiday. We have done Headwater cycling holidays before but not for the past 8 years and with neither age nor fitness on our side, were apprehensive about embarking on this one. However, although I found the first two cycling days challenging; the first quite hilly and much of it in pouring rain, the second quite long and in temperatures not far short of 30 degrees, we loved the cycling and chose to use the bikes on many of our free days, discovering some lovely quiet country routes. I was still in training to be an 'Uphill Bicycle Pushing' champion at the end of the holiday but was definitely much fitter.
Colin and Jill made us feel very welcome from the minute we arrived at Salzburg airport and it was good to know they were at the end of the phone should we need them. Each hotel had its own character and all were good. All were welcoming and the service attentive. The food ranged from good to excellent. We chose to add two extra nights in Bad Ischl and were very pleased that we did so. It is a delightful little town and we were there during the celebrations of the Kaiser's birthday which involved a lot of dressing up in wonderful period costumes as well as music of all kinds in the parks and streets. There was also a very impressive craft fair by the river and a festival of Light Opera at the theatre where we saw a wonderful performance of Die Fledermaus.
Our two extra nights in Salzburg were also good although after the tranquillity of the hills and lakes the city was very busy and a bit overwhelming in the heat. If you are using the Marcus Sittikus hotel and like us were feeling ready something different to classic Austrian dishes, 'My Indigo' in the parallel street serves a great curry and some good beer (salads also available) at a very reasonable price. We also had a very good salad in the Pitter Garten in the same street. We enjoyed a concert of chamber music in the Marble Hall of the Mirabell palace, which was conveniently close to our hotel.
Previous holidays with Headwater had been in more remote rural areas and having read reviews of the holiday we were also apprehensive about a lot of cycling on and near main roads. The geography of the region means that very often this is the only available route for parts of the journeys but the bicycle paths were excellent, the scenery still stunning and compared with many parts of the UK the traffic reasonably light. There were stretches of lovely countryside on all days. We also did three local rides on our free days which involved very little time by main roads.
By Mr Byatt on 30/08/2016
Excellent customer service, communication and support. Very good walking guides and local information. Wonderful location.
By Mr Paterson on 30/08/2016
Quite demanding. 9 days is a long walking holiday.
By Mrs Snape on 23/08/2016
It was an excelent holiday but thought it rated a higher difficulty than one boot as it was challenging in places.
By Mr Berndsen on 23/08/2016
Great cycling. Authentic hamlets, nice quiet route.
By Mr Bridges on 23/08/2016
Bikes and Cycling routes excellent. Very good choices of varied hotels - all very good locations. The Brittany coast is best seen by bike!
By Mrs Singleton on 23/08/2016
Elizabeth was friendly, efficient and helpful tour rep. The food and accommodation were generally superb, especially at Hostellerie Fenelon, where the staff made special efforts with our 9 year old. We particuarly liked reading about the experiences of others in the Headwater Blue Book, which gave us useful clues for what to do on the 'non-canoeing' days. It also helped us plan for the weather which was variable, ranging from very hot to thunderstorms. We would highly recommend canoeing and cycling the Dordogne which is a welcoming and very attractive area of France. Our children really enjoyed themselves. We are glad that we didn't try it with children any younger because after four canoeing days, our youngest (9) was tired! The pools at each hotels were a particular hit. QuercyLand, the children's water park at Souillac, proved something of a lifesaver when we realised that we weren't going to be able to cycle because of illness.
By Mr Breach on 23/08/2016
A great holiday, well organised and not as physically demanding as we imagined. Steve was a very knowledgeable and accommodating host. Please let him know that I was reunited with my wedding ring and that I think we found the hidden aircraft factory that he told us about.
By Ms Cutts on 23/08/2016
Kandersteg is the most perfect setting - the beauty of the mountains, lakes and meadows is breathtaking! The walking options are fabulous - but remember to take your poles for those steep downhill sections! The staff at the hotel were welcoming and so helpful - a real plus. A wonderful holiday!
By Mr Otter on 23/08/2016
Croatia and the Istrian Coastline are a gem and offer a variety of historic and scenic opportunities.
By Mr Mullan on 23/08/2016
Headwater never fails to please. We have holidayed with them on three occasions now, love their routes, their choice of hotels and attention to every detail.
By Mrs Jackson on 23/08/2016
Being able to easily visit several locations made the holiday much more interesting, and so nice not to have to think about where to park the car. Electric bikes gave us so much freedom to see more things at our age (66 and 76!)
By Ms Kimsey on 23/08/2016
We enjoyed our holiday in the lovely countryside and the cycling routes were scenic but it would have been nice to cycle past some lavender fields as they feature so prominently in postcards and appear in the brochure. We particularly enjoyed the traditional country hotel at the beginning of our holiday including breakfasting outdoors and the outdoor dining and leisure area of Montmirail was particularly nice. It is nice to return from a cycle to a relaxing swim. The food and wine is generally excellent and gives the opportunity to try some regional specialities. We really enjoyed our holiday.
By Mrs Ricketts on 23/08/2016
We had a lovely cycling holiday on the Cotes to Ventoux tour. The reps were great in picking us up and explaining about the bikes and timings etc. The hotels were lovely especially the first 2, which had the best food too! It was nice cycling along at our own time and the notes were good in explaining where to go so didn't get lost.
By Mrs Saxby on 23/08/2016
As a family of six, headwater is a great holiday choice for us. We enjoy spending the time together and the activities give us a shared focus and shared sense of achievement. The children age between 16 and eight, and they all enjoyed the holiday. It challenged their palates as well as their legs, as most of the hotels don't offer kids menus, but this worked out fine and they all discovered things they didn't know they might like. Canoeing was harder work than expected, but such a beautiful way to see the river. I really love headwater holidays, this is our third time and it definitely won't be our last. Now that all the children are confidently able to cycle we will try some more ambitious ones next time.
By Mr Andrews on 23/08/2016
This was our second holiday with Headwater. The first was a group walk about 7 years ago in Tuscany which was outstanding. The hotels, the reps and the food were just as good this time, but the walking was disappointing. The walks were very isolated and much of the time either through boring woodland which all looks the same or vineyards, which also all look the same. I am a teacher and therefore have to holiday during School holidays. Unfortunately we could not find group walks to suit during this period.
One complaint is that in all the hotels we stayed at we were allocated the worst rooms in the hotel by any standards. In Villa Beccaris, for example, we were the nearest room to the tradesmen's entrance. At Hotel Le Torri there was no air conditioning so needed windows open all night. We were given a room facing the street and were woken up very early by traffic noise. No balcony either.
By Mr Sheridan on 23/08/2016
The holiday was extremely relaxing. Travel arrangements, accommodation, table booking and baggage transfer were all handled professionally without fuss or drama, giving us the complete freedom to enjoy our walking tour.
The quality of the accommodation and the wonderful restaurants probably exceeded our expectations. Whilst not an inexpensive holiday we did we feel got value for money and lasting memories.
By Mr Jackson on 23/08/2016
A superb holiday, tailored exactly to our needs and specifications. Our reception from our reps, Luke and Eleanor, was outstanding: nothing was too much. Very personable and up-beat - exactly what you want on holiday. Headwater's hotels are second to none, in perfect locations and with wonderful facilities. I can not recommend Headwater holidays high enough.
By Mrs Latchford on 23/08/2016
Would thoroughly recommend this excellent holiday combining wonderful views, varied cycling, but predominantly downhill, welcoming hotels and lovely food.
By Mrs Rawle on 23/08/2016
Very good cycling with very few up-hill stretches, lots to see and do en route - we would gladly do the holiday again. Bikes were comfortable and easy to use. The routes are largely on cycle paths that kept us feeling safe from traffic. All the hotels made us feel very welcome. Everyone seemed to understand pidgin Italian or German, or English so communication was rarely a problem. M Tours reps were reliable and helpful.
By Mrs Madeiros on 23/08/2016
we loved it. you make the right choices. you care for detail. you are committed and reliable. you do all the hand work. we just turned up and paid. great!
By Mr Burridge on 23/08/2016
A very enjoyable active holiday with wonderful scenery.
By Mrs Moynihan on 23/08/2016
We had a superb holiday cycling in the Loire Valley. At times I felt i was cycling through a picture postcard, the scenery was so beautiful. The cycling was manageable for our 12 year old twins and the bikes were an excellent standard. The roads were quiet and the French were very polite and patient with cyclists (unlike British drivers!). The food was excellent quality
By Mrs Shorney on 23/08/2016
Beautiful scenery, wonderful dining and comfortable cycling in a lovely part of the country
By Mr Horne on 23/08/2016
Fantastic location with a variety of interesting and diverse walks in an unspoilt part of Spain. The hotel, hospitality and food can't be faulted and Miguel and Inma are fantastic hosts with detailed knowledge of the walks and surrounding area.
By Mr Davies on 23/08/2016
This was my fourth holiday with Headwaters and have enjoyed them all
By Mrs Humphries on 23/08/2016
An excellent holiday. Well organised and great hotels. The walks were fantastic with clear instructions. We took the telecabine to gain some height where we could and I would recommend that particularly on days 2 and 6. The grading of the walks is accurate.
By Mr Crockett on 23/08/2016
Great way to explore Italy.
By Mr Timothy on 23/08/2016
Great holiday. Our rep Sarah was really helpful and ensured everything ran smoothly. Was sick on first day of arrival. Sarah and the people running the hotel helped me straight away so that I was able to get better and enjoy a great holiday. The scenery is stunning and people so friendly and helpful. Also the food was delicious in every place we stayed. You would pay an awful lot for that standard of food in the UK. We went in July so the weather was really hot in the afternoon so make sure you take lots of shade and water breaks.Was a fun holiday.
By Mrs Anderson on 23/08/2016
We had a very good relaxed holiday, with Sarah giving alternative choices and lifts on days that were too hot to walk the whole distance
Sarah is an exceptionally good rep
By Mr Reid on 19/08/2016
We really enjoyed our holiday. The arrangements were efficient, the hotel was comfortable if somewhat dated (it's years since I've seen one of those beige hairdriers attached to the bathroom wall in a hotel). The food was good on the whole, though with limited choice as is usual for this type of hotel in Austria not everything is going to suit everyone.
The area is great for all levels of activity and the option of returning on the boat after a walk or cycle was great for us with our 7 year old. We have been to the area before so knew it would be suitable for us even if we didn't want to opt for some of the suggested things on the itinerary.
By Mr Hopkins on 19/08/2016
Austrian lakes are a fabulous location for a cycling holiday. Stunning views , with well marked cycle routes and excellent accommodation and food.
By Dr Monte on 19/08/2016
We had a wonderful mixed activity holiday cycling and canoeing down the Dordogne knowing we had excellent food and drink to look forward to after a hard days work. Pure bliss !!
By Ms Heard on 19/08/2016
Of the seven cycling holidays we have done with Headwater this was by far the most scenic and varied. Very enjoyable cycling along the excellent cycle paths. Meeting other cyclists and having plenty of good picnic spots and/or small refreshment opportunities on route was delightful. An extra day in Merano was well worth it. We spent the day going up in the cable car to Merano 2000 for a walk on the mountains before a delicious lunch in an Alpine restaurant. We thought the grading of 2 bikes was a bit high compared to previous Headwater holidays and, apart from a couple of hills, was fairly easy cycling. This, of course, maybe that on cycle paths one doesn't have to content with traffic therefore it appears easier. One word of caution. Taking ones bike on the train to Trento was an ordeal. Lifting bikes on and off Italian trains requires super human strength, not to mention trying to negotiate getting two bikes into the lifts to access the appropriate platform! As two over 60 year old ladies this was not a plesant experience. Our final highlight of the holiday was the extra two nights in Verona and seeing Aida at the Arena di Verona - superb and well worth it.
Overall this was an excellent holiday and if it was not for the train journey one we would repeat.
By Mr Peacock on 19/08/2016
The 'multi-choice' approach to answering disguises the variable nature of the accommodation and cuisine. The route notes (for cycling) were written in almost narrative style and A4 landscape which may be appropriate and helpful to walkers but were cumbersome and awkward to follow for cyclists. Some defences were clearly lifted from walking notes e.g. references to maps not available to cyclists.
By Mr Lowe on 19/08/2016
The local team gave us really useful practical tips and were very friendly
The holiday exceeded our expectations in terms of pure enjoyment, accuracy of walking routes and notes and we particularly appreciated the views, suggested stops for refreshments and quality of the hotels we stayed in
By Mr Guthrie on 19/08/2016
Headwaters choice of hotels / restaurants resulted in us having some superb meals.
By Mrs Hart on 19/08/2016
Landhaus Feldmeier exceeded expectations- an excellent room with plenty of seating and a balcony. Veggie food better than expected. Excellent and varied walking with options increased by good local public transport (rail and bus). A longish and not especially pleasant taxi ride to/ from Munich (no criticism of drivers).
Hotel Opera was rather odd. Service was excellent - there seemed to be almost as many staff as guests. However, the room was rather weird and a bit shabby/ dirty (e.g. stained bright mustard carpet and grubby bed trim) and I found the hotel a bit pretentious. The location was excellent though with easy access to the city centre and the English Gardens.
By Ms Kidney on 17/08/2016
A wonderfully well planned holiday in the most beautiful surroundings with quality accommodation.
By Mr Metcalf on 17/08/2016
The family activity holiday was ideal for a family of mixed ability. The cycling to Bad Ischi , Saint Wolfgang and Saint Gilgen was suitable for everyone. All the places we visited had a wide selection of coffee shops, bars and restaurants. We also did a number of walks from the hotel. The most rewarding was the 20 minute ascent of the Thersienstein which gave excellent views of Wolfgangsee. A more adventurous walk was the Brustwand Aussichtsweg, although the highlight was probably a beer at the Kleefeld on the way back to the hotel with views up the Postalm valley. We used the hotels swimming pool everyday and on the hotter days you could walk out into the garden to a selection of sun beds. The hotels facilities were excellent. We had a bedroom with a mezzanine which gave 3 sleeping areas. The public areas were very spacious and clean. The food was a modern interpretation of Austrian cuisine that was very well cooked and presentated. However if you thought it a little adventurous they would give alternatives like Wiener schnitzel and chips . Overall the holiday is highly recommended.
By Mr Wallace on 17/08/2016
I had a fantastic week on the Austrian Lakes Adventure. Colin and Jill were very welcoming and happy to help at any stage of the holiday. The family run Hotel was also brilliant! Rather than a standard room which I was expecting, I had my very own suite including window seating and table, sofa, en-suite, balcony and ample storage. Their buffet breakfast and 5 course evening menus were always first class too. I really could not complain! As for the hiking and cycling, there were numerous notes provided which gave flexibility and choice dependent on the level of ability I was looking for. This was a great way to visit the local area and integrate with local culture. I also incorporated a day trip to Salzburg by bus. Unlike the UK, this was very easy to organise, and stress free! This was a beautiful area to visit and will highly recommend to my friends and family. Thank you all.
By Mrs Monk on 17/08/2016
A well structured, walking holiday on the Brittany coastline .
By Mrs Davidson on 17/08/2016
An ideal combination of mild peril, moderate exercise and gluttony, in lovely and interesting surroundings.
By Mrs Took on 17/08/2016
This was a very enjoyable holiday exceeding my expectations. The walks and walking notes were great, the included meals were extremely good and the Headwater contacts, James and Hazel were excellent - very friendly and helpful. I loved having a day off between the walks to explore the area surrounding our hotels or to simply relax by the pool.
By Ms Chapman on 17/08/2016
Overall a thoroughly enjoyable holiday. Our reps couldn't have been more helpful or obliging, with useful tips about the route, hotels, places to eat and useful suggestions about places of interest to visit. They were a lovely couple and made the holiday go very smoothly.
By Mrs Irving on 17/08/2016
We had a mixed experience, but overall enjoyed the holiday. The cycling was great, and the scenery was fantastic. The bikes and the route notes were both extremely high quality. Most of the hotels were wonderful, but the Familie Burgstaller was really geared to families with young children rather than older couples. The reps were 20 minutes late both collecting us from the station when we arrived and to take us back to the airport at the end, which wasn't very professional. Also our rep on arrival said that he had not cycled any of the routes for the last 3 days of our cycle trip so therefore couldn't give us any advice whatsoever about those sections of the journey! And obviously the problem with being booked onto the wrong flight from Heathrow to Vienna didn't get the holiday off to a good start.
By Mrs Moss on 17/08/2016
We have just returned from an excellent 10 days in France, having never been to this area before, we now are keen to return! The walking and cycling was definitely 2 boot, but worth the climbs. And we really enjoyed the relaxed canoeing down The Dordogne. All hotels were excellent with fabulous food. Sarlet is very pretty and well worth the extra night, although it is a long climb up back to the hotel from the town.
By Ms Pilgrim on 17/08/2016
We felt the weather played an important part in the conditions we experienced which made the walks more challenging. It is a beautiful area and the second half of the holiday was particularly beautiful and quite isolated. This holiday offers a mixed experience of history, nature and good food and wine. Any problems we encountered were minor and I felt that St Francis must have been a tough guy with his Forbes and sandals!
By Mr Benner on 17/08/2016
the provision of laundry local laundry services would be much appreciated.
By Mrs Provan on 17/08/2016
A beautiful area to visit
By Mrs Myles on 17/08/2016
A great experience!
By Mr Nichols on 17/08/2016
The cycle paths in August were very busy. Much of the cycle is alongside main roads and railways so can be noisy. Some fantastic scenery but many kilometres of orchards and vineyards to cycle through. Most of the route is downhill or flat; if you are a cyclist you may miss the challenge of a few hills. Great hotels, good locations.
By Mrs Fleming on 17/08/2016
Thoroughly enjoyed the holiday. Quite sad when it finished. Could easily have kept going
The routes were lovely, mostly on cycle tracks which was great and well planned mileages.
Especially enjoyed Slovenia. Would like to go back.
Hotels generally of a very good standard although next time we would make requests eg. for a quiet room or room with good outlook
By Mrs Cornish on 17/08/2016
Gentle cycling through beautiful countryside - with stunning chateaux to visit - fabulous fragrances in the air - luxurious accommodation and wonderful food and wine. At the end we were fitter - but possibly fatter too!
By Mrs Malone on 17/08/2016
We cycled 5 out of 7 days. Joanna met us on arrival and got us on track. The trails were very easy to manage - the GPS was a superb tool. The scenery was magnificent, and we really saw the hidden Portugal. The cycle lanes were completely segregated from the roads and this made for a relaxed and peaceful experience. Each evening we arrived at our hotel to a warm welcome and our luggage in our room. The standard of all the hotels was extremely high and they were all in beautiful locations. The printed maps and route descriptions were also helpful, and the level of difficulty ultimate ascribed to the cycle was accurate.
By Mrs Hoskins on 17/08/2016
An unforgettable experience travelling in rural Portugal, getting to see sights other holidays don't offer, off the beaten track, just the right amount of effort for cycling. Excellent choice of hotels, although not the best views! Very good help from rep and good support offered. Nice to know the baggage was taken care of although we arrived before it at one location and it was 5.30pm before they arrived! We could cycle the route at our own pace and felt secure in the knowledge that we were being taken care of and knew where we were going with very good instructions and maps.
By Mr Bryant on 17/08/2016
Great holiday did not like the Hotel in Kobarid, we had a massive dining room no use to us, bed was really bad, toilet and shower of 2 star standard at best. You could not shower because there was no fixing for the shower head. The toilet had sealant around it like a two old kid had applied and the bath had been repaired such a bodge. bear pipes for radiator coming out of the floor chipped the tiles and a bath plug that did not fit the bath. Very very poor it was room 100. Breakfast was the worst of the hotels, evening meal was ok. This is probably the worst hotel for accommodation I stayed in Europe.
By Dr Paget on 17/08/2016
High Alps walking tour is strenuous but rewarding. Certainly challenging in places. Well worth experiencing.
By Mr Struthers on 17/08/2016
The area was great albeit cycling on day 1 (maybe some of day 2 also) was a bit too hilly for a one cycle holiday. Better to be one cycle plus
Hotels and locations variable but generally very good
Overall a very enjoyable holiday
Hotel food of better standard than usual (except maybe Hotel Blumendorf).
Hotel Grunberg spectacular in every way (location, food, view etc)
By Mr Beresford on 17/08/2016
We went in early June and many places in Davos and Klosters are closed - it is not a 'bustling city' at this time of year. A number of cable cars and bus services are not running at this time, so some walks are not possible, or a long climb up is required. The hotel was running on minimum staff levels for the first few days, although the staff were very friendly and helpful, and the accommodation was excellent. The half board dinners were generally disappointing and the restaurant did not meet 'the excellent reputation for its cuisine'. We had the 'a la carte' menu one night and this was far superior. Overall the walks and scenery were excellent which made up for a few disappointments in other areas.
By Mrs Holland-webb on 17/08/2016
We loved the Leutasch valley as the walks took us through meadows full of flowers with only the sound of bees, birds and cowbells. There was often at least one gasthof where we could sit with a beer and enjoy spectacular mountain views. The accommodation and food was very good and the hotel staff were very welcoming. The local bus, which stopped right outside the hotel, was always on time and we used it alot. We would recommend this holiday to anyone whether they just like to amble or whether they like to scale the heights.
By Mr Dudley on 17/08/2016
Generally, very enjoyable - superb part of the world to explore; ideal time of year (our trip was not peak season); great to burn some calories during the day, then enjoy some fine food and drink in the evening; good mix of like-minded people.
By Mr Hughes on 17/08/2016
This was a really lovely holiday with beautiful scenery in a picturesque area.
By Mrs McDonough on 16/08/2016
Well organised and great routes. Accommodation usually gives more of a local flavour than big anonymous chains.
By Mr Ball on 16/08/2016
Very good experience despite the travel arrangement errors.
By Mrs Evans on 16/08/2016
Fantastic service from Steve and great routes to cycle. The Manoir des Portes served the most wonderful food. Both the Manoir and the Hotel Printania were full of character and gave wonderful service. Thank you!
By Mr Hutchison on 16/08/2016
I can't imagine any other type of holiday that is so satisfying in terms of exercise combined with relaxation, visiting new places, and truly excellent food & drink.
By Ms Schoenfeld on 16/08/2016
Our trip we booked through Headwaters for a stay in Kandersteg, Switzerland at the Alfa Soleil was the highlight of a few weeks spent in Europe. The hotel was wonderful, and the hiking suggestions from Headwaters were great and provided us with all the information we needed to do some great hiking on our own. They scheduled our train trips and everything worked just as planned. It was great to have a home-base from which to do a lot of different hikes in the area. We were very pleased with our whole experience!
By Mrs Eagle on 16/08/2016
Cycling the Istrian coast was such a wonderful holiday for myself and my husband. The sea was gorgeous, some of the routes were a bit bumpy and confusing but each location was so beautiful it was incredible. Food was great in the first two hotels and such stunning locations. We would definitely recommend to a friend and think about going on another holiday with headwater.
By Mrs Clark on 16/08/2016
The booking process was simple and supportive. The holiday exceeded expectation; not something I have said before. The accommodation was superb, food wonderful, welcome huge and help available when required.
By Mrs Ainscough on 16/08/2016
Great cycling location with generally very quiet roads, beautiful countryside and pretty villages perched on hilltops - definitely a great way to explore the region - you can smell the lavender fields and really enjoy the countryside. Both Keith and Claire were excellent reps - really friendly, helpful and flexible in every way. The food at Dame L'Oie in Perne la Fontaine was superb as was the food at Hotel de Sable. Quality of the bikes was very good. The itinerary for the rest day at Maubec was a little underwhelming as we felt the villages weren't that picturesque with few options for coffee/stop-offs and only managed to get lunch at the last stop in Robion. We would have preferred to go back to Lacoste and Menerbes which we had whizzed through the day before.
By Mrs Honeywood on 16/08/2016
Our first experience with Headwater and chosen with our teenage daughter in mind as well as our enjoyment of cycling. Wonderful views and an interesting area to cycle in. The cycling was mainly all on tarmaced paths with only a couple of slight climbs. We enjoyed the variety of scenery and places to stop off at. We tended to make our own picnics as there were such lovely places to stop, but there are numerous cafes for drinks and food. We found the time spent in Merano a little long, but walked up to Dorf Tirol and spent the afternoon at the local swimming pool with the most stunning views - possibly the coldest pool I have swum in! We enjoyed the opportunity for stops en route , particularly having time to visit the modern art gallery in Rivereto. All in all a very enjoyable holiday and we hope to do another one next year.
By Mr Spackman on 16/08/2016
Our Headwater walking holiday contained the perfect mixture of beautiful and challenging walks with comfortable hotels and delicious French meals. We felt we were able to escape from the well-trodden tourist trails and really explore the countryside, knowing our luggage was being taken care of and there would be a crystal-clear swimming pool awaiting us at the end of another hot day.
By Ms Young on 16/08/2016
The area is beautiful with many castles to visit and easy to cycle. Food is gourmet & delicious, many restaurants and cafes on route. Plenty of history. Weather is great. Though problems I mentioned need to be dealt with.
By Mrs Maddison on 16/08/2016
we were disappointed, Some of the walking was below expectations, there seemed to be a lack of continuity and some of the food left much to be desired. The catalogue entry was a bit ambiguous.
By Mr Lewis on 16/08/2016
For us in our seventies, this three boot walk presented a serious challenge, especially as the weather was unsettled and thundery. Hence the fact that we did indeed complete the basic circular walk without using local transport (except for a few ski-lifts), and without mishap, was a matter of great satisfaction to us. When the clouds cleared, the views were magnificent, and when they didn't clear, the views were still pretty good. The hotels and their locations were nearly all ideal places to recover between assaults on the sensational hills. This is definitely one for the serious walker who is in practice. However, should the body or spirit fail (and ours did not), there are more options for ducking out than we had been led to believe; plenty of local buses, for example.
By Mrs Walker on 16/08/2016
The scenery was quite spectacular. The footpaths were quiet and on most days we did not see a sole whilst walking. I was disappointed not to see more villages, We did walk from Marradi but the start of the walk was on the outskirts so we were unable to have a walk around the town. Our guild did arrange for us to visit Ravenna on the Wednesday by bus and train, we enjoyed the visit and were happy to have a break from the walks for a day. The hotel was good, our bedroom had just been decorated and refurbished. Ercole and Roberta were very friendly and went out of their way for us. Ercole invited me into the kitchen to watch him and his chef cook, which was a lovely extra touch. James the Guide lived close to the hotel so we saw him everyday.
By Dr Scally on 16/08/2016
The walking was varied and interesting. The stretch along the river d'Elsa on the way to Colle di Val d'Elsa was the most interesting. Some of the hotels are quite busy with tour groups. The hotels also vary markedly. Hotel Terre di Casole was easily the best, particularly for service. One minot point however was that the room we were allocated the room (204), despite plenty of empty rooms alongside it that were a bit bigger. The reception staff and the main waitress in the restaurant were fantastic and we particularly appreciated that there were plenty of special options offered to us in the restaurant that were not on the menu but were suitable for vegetarians. The poorest hotel was Relais della Rovere. Reception staff were uninterested and the restaurant (not run by the hotel) was poor for vegetarians. The pool at Relais Santa Chiara was hopeless for swimming. San Gimignano was very touristic and not very pleasant. On the other hand, Volterra was very interesting and worth more time that it was allocated as a start/finish point.
By Mr Robson on 16/08/2016
Superb holiday that we thoroughly enjoyed! It rained quite a bit - but don't let that put you off. The scenery is marvellous; out of this world in some places - especially the Dolomites with their marvellously jagged mountains and stunning turquoise lakes. The Drei Zimmen/Tre Cime trail is magnificent and certainly worth saving to last! The hotel accommodation was truly superb with a leisurely 5-course meal routinely included. Too good for us, I have to say! Not many British families in this area. Keep it quiet... do they know what they are missing?
By Mr Wark on 16/08/2016
Dobbiaco was a super location as a base for walking. The walks were well detailed and accurate and the views during the walks were quite stunning.
By Mr Furness on 08/08/2016
This was our first self guided cycling holiday and it lived up to our expectations . From the office to Brian and Olivia , the service was excellent,professional and personable. The quality of hotels was of a very good standard with superb food and locations. The routes were were diverse, interesting, well supported with comprehensive notes and gave us the feeling that we had really seen and experienced the region. Brian and Olivia were hugely supportive , caring and very personable . We felt that we were not alone on our first cycling trip and they were a phone call away if needed. We really enjoyed our holiday and looking to another one next year in another European country. Mark and Philippa Furness.
By Mr Turner on 08/08/2016
A really good walk across the Loire Valley. Highly recommended
By Mr Clare on 08/08/2016
Some superb chateaux to visit along the route. Gentle walking. Beware of biting insects.
By Mr Farrell on 08/08/2016
This was my 3rd holiday with you -- but the first in over a decade. I preferred the way you used to do this with local operatives who would meet us each morning to update us on the route, check the bikes, etc. The problem with the current system is that we were left a bit too much to our own devices. There were a few too many occasions when we encountered routes that were patently out of date or detours that would have bene picked up if there were someone checking the route more regularly, And in one instance we were left to fend for ourselves in finding our hotel, which resulted is us cycling down a very dangerous hill heavy with traffic desperately looking for ANY kind of sign before a thunder storm hit. That was not a moment I'd like to repeat!
By Mr Brook on 08/08/2016
Whilst the hotels on the walking trip were very good they were generally a lot larger and less traditional than places we had stayed in before when travelling with Headwater. The exception was the hotel at Bodensdorf which had far more character.
By Mr Merryweather on 08/08/2016
Leisurely cycling tour through beautiful and quiet countryside with leisurely breaks at excellent hotels, providing sufficient time to visit chateaux and gardens along the way.
By Mr Lambert on 08/08/2016
No contact on arrival. Phoned after half hour when he then appeared.
Luggage collection from 9am, but not guaranteed delivery befor 6pm. Can be a problem with small rack packs on bikes, particularly when conditions wet.
By Mrs Entrican on 04/08/2016
Yet another excellent holiday from Headwater. Quality accommodation, wonderful scenery and friendly and helpful reps. What more could you ask?
By Mr Mellish on 04/08/2016
We loved Croatia and in particular the Adriatic riviera which was stunningly beautiful and relatively unspoiled. All the hotels were good and in excellent locations and Romina the rep was fantastic - extremely helpful, friendly and accommodating. The walking was more challenging than we have experienced on other Headwater holidays and not quite as interesting or inspiring. It was very hot walking in July and there were lots of mosquitos - it would probably be a better choice in May or September. We will definitely return to Croatia to explore this beautiful country further.
By Mrs Bailey on 04/08/2016
A lovely week of gentle rides on quiet roads through beautiful countryside. At the end of the day we could look forward to a few hours relaxing by the pool at the wonderful agriturismo L'Albara, before a truly magnificent evening meal. We loved every minute.
By Mrs Woodhead on 04/08/2016
Very well designed walking programme, with good notes and maps. All arrangements ran smoothly. Lovely country with friendly welcomes from all. Clean and well maintained paths. Beautiful flowers in the meadows even in late July. Very impressed that M Tours boss took the trouble to meet us and discuss our walking experiences. A memorable holiday, with an evening wedding in traditional costume at Bohinj, on our last night there,
By Mr McMahon on 01/08/2016
A very simple booking process. Quickly confirmed. Our times for crossing via tunnel/rail were good. An excellent local guide/rep. Hotels were of a good standard, food arrangements were excellent.
By Mrs Valdes on 01/08/2016
Overall we enjoyed the holiday. The route was a lovely combination of countryside and seaside. On about half the cycle days, we went past the coast and there were some lovely places to go swimming (well worth buying a snorkel since there were loads of fish to see). Inland there were some lovely villages and quiet country lanes. There was one long climb (for us) but we were able to take it slowly and felt like an achievement when we got to the top. We went in early July and it was very hot so do make sure you drink enough. The reps (Brian and Olivia) were great. Some hotels were lovely, we particularly Iiked Mas Falgarona. Unfortunately we also had a very bad experience in El Castell d'Emporda. Very poor quality room and service (e.g. we waited 2.5 hours for food). This spoiled our overall view of the holiday.
By Mrs Caves on 29/07/2016
Some long ascents made for tough walking in parts but with the reward of good views. The spring flowers were wonderful. The stay at Motovun was enjoyable and the last 2 nights in Opatija a delight - pity there wasn't an opportunity to stay longer here since there was a lot to do and some great restaurants. We found Buzet disappointing. Romina (the local rep) was very efficient.
By Mr Pearce on 25/07/2016
A marvellous combination of: exercise and relaxation in wonderful locations, staying in top hotels with everything superbly organised.
By Mr Christer on 25/07/2016
In our opinion cycling the Headwater way is the most relaxing and best way to really get to know and enjoy an area. The Austrian lakes scenery was spectacular. The photos in your brochure do not fully do the area justice.
By Mrs Lawrence on 25/07/2016
Thank you Headwater - A superb well organised walking holiday in a stunningly beautiful part of Austria.
All the hotels were of a consistanly high standard & our reps Jill & Colin were always mmediately available to answer any questions & to suggest alternative routes when the weather was against us.
By Mr Clarke on 25/07/2016
Careful consideration of grading and your own physical ability. Whilst every care is taken - cycling can be strenuous. Using electric bikes solves everything! ( But less exercise- but great for hills and admiring the country side! Using e-bikes helps multi generational inclusion and would enable less strong cyclists to participate easily on harder routes.
By Mrs Lithgow on 25/07/2016
This was an ideal holiday for our family with three teenagers. The canoeing wasn't too demanding but was fun, and the 'rest' days could be as active as we liked. The Dordogne is a wonderful part of France, fantastically beautiful, and with superb cuisine. All the hotels provided fantastic meals and really good, friendly service. The kids had a triple room in three of the five hotels and these were well-sized, proper triple or family rooms so they had plenty of space.
I would normally put our family holiday together myself but it was wonderful being able to leave all the organisation up to someone else, knowing that all the pieces would fit together. They did our flights (from Scotland) - with dates that didn't match the canoeing holiday - and also car hire for those extra days at a very reasonable rate.
Just be aware that you will have extra costs when you are there. You will, of course, have to pay for drinks with your (half board) evening meal, and these prices varied quite a bit between the hotels, and the picnic lunches provided by the hotels varied between 7 and 10 Euros per person. We could add tips to our card payments at all but one of the hotels.
By Mrs Love-fordham on 25/07/2016
Great for a relaxing experience of every day France. Our sixth Headwater vacation in six years! The food was fantastic - even though two of us are vegetarians - every restaurant was really outstanding! The hotels have a lot of character - with the exception of Normandie, which was very good too just not as exciting. Sadly, the local train/bus issues make getting places less carefree - especially on stay-put days. Our rep, Stephen, did the best he could of making up for the trains/buses. Enjoyed meeting the local French people a lot -- they were very friendly. This hike is good for meeting the locals. The country side and villages were beautiful. We did two walking excursions not on the trip notes that were outstanding: The first made the hike 2 hours longer, but we hiked to the Notre Dame D'Orient at the top of a hill in Semizelles - this was a highlight of the day!! The regional notes have this suggestion. Absolutely worth the climb! The other was to an organic brewery just outside of St. Pere (Near Vezelay) - also a highlight of the day! Try the white beer! The Grotto near Vermenton was a lot of fun! Vezeley was the highlight of the trip - do not miss morning 7:00 prayers in the basilica!!!! The singing of angels!! Can't wait to plan our next Headwater vacation!
By Mr Clayton on 25/07/2016
OK but accommodation, especially Auberge de la Chappelle, which was pretty poor, ordinary for the price and not representing good value.
By Ms Stowe on 25/07/2016
we had a fantastic time - the locations of the hotels were good and we had a mix of sea and rustic villages- really well planned trip. Some of the cycling was hard in the heat so not for the fainthearted
By Mr Druett on 25/07/2016
Exxcellent trip,superb reps,only complaint food at Les Pins - an uninspired menu for the demi pension. No choice,poor value
By Mrs Cartwright on 25/07/2016
Really good bikes.
As ti was very hot (end of June and 32 degrees ) we were pleased that the cycling was very easy.
By Mis Ward on 25/07/2016
If you want a mix of history, art and good food with cycling along flat routes then this holiday is for you. But be aware that there is no shade on the first day's cycling, so if the weather is hot it might be a bit of a struggle! Not the most interesting scenery, which is perhaps to be expected in this type of flat agricultural landscape. However, this is made up for by visits to Ravenna, Ferrara, Comacchio and Bologna - and some welcoming hotels.
By Mrs Shilton on 25/07/2016
It is worth it! Take up all the advice provided by your reps and live a little!
By Mr Pryor on 25/07/2016
They were happy to wait unitl 10,00 a.m. to collect our luggage in the mornings, which was great,as we were on holiday and didn't want to rush our
breakfast, before walking. All the hotels were well chosen. The holiday was well thought out. We took the wrong route at Durdle Door and ended up on
an extremely steep area, so listen carefully to the Rep's instructions. Our rep recommended restaurants for us and booked them, so we had a nice
meal at Rick Steins in Poole, and several other nice places, that we might have missed otherwise. Make sure you take a sun hat, as there is not
alot of shade on the walks. Expect to feel quite tired, unless you walk 8 miles on a regular basis.
By Mrs Hutchinson on 25/07/2016
The route notes from Kleine Scheidegg to Grindelwald need to be improved. Several instances where unclear, eg says continue downhill but there is a 3 road junction with all 3 roads going downhill, unclear what is road and what is drive, doesn't tell you which way to go to get to hotel relative to the gondola station when you turn off the main road in Grindelwald - road splits and no info as to whether L or R.
On arrival at Wilderswil by train, book says cross over the tracks to taxi, but arrived on the taxi side of the station so didn't have to cross tracks - a bit confusing.
A note in the booklet about having to fill out name/passport number/date on the rail tickets would be useful.
The pack lunch from Hotel Baeren was very poor.
By Mr Strauss on 25/07/2016
We can warmly recommend the Loire Gastronomic Cycling holiday which is particularly suitable for the reasonably fit and active over-65s. The hotels are excellent and all had swimming pools, the meals were really delicious and the cycling was not too strenuous. The countryside is stunning, as are the many chateaux along the route which are of special interest and add greatly to the enjoyment of the holiday.
By Mrs Southwell on 25/07/2016
Great holiday - easy cycling on quiet roads and cycle routes - delightful reps and first class hotels and food. A very successful Gastronomic holiday.
By Mrs Acheson on 25/07/2016
Overall we found the holiday a great break for us. The route, notes, hotel locations, things to do etc all added to the enjoyment. Everything was well explained and set out for us.
By Mrs Whiteley on 25/07/2016
Very well organised holiday - excellent helpful Portuguese reps looked after us well throughout. GPS was a very successful means of not getting lost en route. Hotels all good, although 2 out of 4 gave us rooms looking at blank walls. Some time is spent riding on roads, though we used footpaths where available, and there are dedicated cycle paths for the majority of the route. Some interesting coastal scenery. Riding through the lagoon wasn't as spectacular as we'd hoped as much of the the cycle path was rocky and potholed and you had to concentrate on the path surface immediately ahead to avoid falling, rather than enjoying the scenery and wildlife. All in all though, a very enjoyable holiday.
By Mrs Osler on 25/07/2016
Slovenia, even in high summer season, was relatively peaceful with fewer tourists than in other parts of the Alps. There were wonderful views on all the walks. There was a bit too much road walking on some days.
By Mrs Hills on 25/07/2016
Brilliant holiday, fantastic views and flower meadows. Luggage transfers etc went smoothly and our hosts were welcoming especially at Les Sapins and hotel Renard. The walk is definitely tough especially if doing extensions and rest day walks, I found walking poles essential my husband managed without! Route descriptions re ridges for those worried about heights were accurate. Mont de Grange was very steep but worth the effort we were fortunate in having great weather for this day but still needed a fleece at the summit due to snow field. The food was generally good, we opted to buy our own lunch at the local bakers and grocers shops which worked well - note the supermarket described in our notes in Chapelle d'Abondance closed in March we couldn't find another but bought an excellent quiche at the boulangerie, and fruit from grocers just past the tourist info office. The Chalets du Mouet on the walk from Chatel to Chapelle d'Abondance was charming they do a lovely salad. Also the mountain refuge at Ubine is ideally placed for a stop, the food looked great, we took shelter and advantage of a hot chocolate which was very welcome on a wet and chilly day. We would recommend this holiday if you're fit but be aware that the temperatures vary considerably, we started at 28c and had 3 days at 9c! Being non skiers it was great to witness the alpine scenery.
By Mr Twiss on 25/07/2016
Well planned and organised, good routes accurately described, very helpful staff.
By Mrs Elston on 22/07/2016
A very enjoyable break - excellent support from the Headwater rep, fabulous walking supported by excellent notes and lovely hotels in beautiful countryside to recover and recuperate in - who could ask for more?
By Mrs Leonard on 22/07/2016
We have two teenage sons and this was the perfect family holiday for everyone. Combining the activity of cycling and rest days at beautiful hotels and locations, taking in the wonderful medieval villages of Catalunya, farm lands, bays and beeches. It was the perfect way to explore more of the region.
By Mrs Robertson on 22/07/2016
An excellent holiday with a very high standard of hotel throughout. Without doubt our favourite hotel was the Lindenhof, where we had a beautiful suite of rooms all immaculately presented, and the staff were unbelievably friendly. The cycling was virtually all on cycle tracks, in the main interesting and varied but occasionally a bit dull e.g.. alongside the River Drau which seemed to go on for rather a long time. The bikes were excellent and the comfiest saddle I have ever experienced. The variety of things to do on the non-cycling days was excellent and Headwater's suggestions all very helpful. The complimentary Carinthia Card (allowing free access to various attractions) was a good idea and was made full use of on the non-cycling days.
By Mr Allin on 22/07/2016
Excellent holiday. The bikes were quite heavy but the cycling was flat and the electric bike was modern and excellent.
By Mrs Smith on 22/07/2016
The scenery in the Alps is stunning especially when the flowers are in bloom but the walking is quite strenuous so you need to be reasonably fit and well equipped.
By Dr Miller on 22/07/2016
This is a lovely area in which to cycle. The route passes through rolling farmland and around beautiful alpine lakes. Each village was storybook perfect, though all were slightly different. There are quite a few opportunities to be a tourist on the non-cycling days, with options for alpine viewing platforms, salt mine tours and cave tours. The hotels were solid choices and typically had warm, friendly staff. The food at the half-board dinners tended to be on the heavy side, so eating a light lunch would be advisable.
The bicycling is not too challenging. There are a few climbs, but I don't think any were more than 250 meters of elevation gain. It is more challenging cycling than the Passau to Vienna trip on the Danube, but easier than Umbria and far easier than Piemonte. The cycling route is a mix of dedicated cycle paths, often alongside a busy road, and cycling on quiet country roads. I would rate the trip three (out of five) stars for the quality of the cycling terrain/experience, but five stars for scenery and the charm of the villages.
During my trip, there were several days of 30+ degrees with high humidity. This is not surprising for cycling in July, but do not expect anything in rural Austria to be air conditioned, including the hotel rooms.
By Ms Taylor on 21/07/2016
I was lucky enough to win this cycling in Austria holiday and it was just amazing. Not something I would have thought of doing but may even do a similar thing again one day. Flights and transfers were great. The Reps were so helpful and couldn't do enough for us. They took luggage always at next hotel quickly too.
The electric bike I had was such a boon as there were a few more hilly bits than expected and the instructions of the routes were amazing and very detailed - well my partner did brilliantly following them so we never got lost. He had an ordinary bike which was a bit ropey but he is a cyclist so sorted it.
The scenery was amazing and cycle paths brilliant. As for the hotels they were a delight, each one had something special. Two had wonderful views from our rooms. The whole experience has been magic. Thank you so much Headwater and Silver Travel.
By Mr Wallis on 21/07/2016
Hotel in a beautiful location, welcoming and friendly staff, superb food and an excellent area for walking.A week was much too short!
By Ms Culshaw on 21/07/2016
An excellent holiday. The small group size meant it felt very much like a private guided holiday but with the advantage of company.
By Mr Smith on 20/07/2016
Stunning countryside and food. Best reps we've ever had.
By Dr Young on 20/07/2016
This is a beautiful part of the world. some of the nicest scenery we have cycled through. I think possibly the nicest hotels and food [apart from 2 nights see below] we have enjoyed. BUT it is hard!! There is more climbing on this route than we have experienced before on other 2 bike routes. I think this does need flagged up. The 2 women in their mid 60s found the going very tough on the first day - over 900metres of climbing. BUT our excellent reps jumped to the rescue and produced e- bikes for the 2 elderly ladies! What a transformation - we could enjoy the rides- the views- and our husbands did not have the worry about us! Highly to be recommended on [in our opinion]this 3 bike holiday.On 2 nights we had to travel to a restaurant . this meant we had the same menu 2 nights running -for a non meat eater- the fish was poor. It was not a great ambience. We did speak to the reps about it. the food elsewhere was largely extraordinary and the hotels that only did breakfasts gave excellent breakfasts.
We did not find your new map system helpful. the route notes mentioned names of places that were not on your new maps. Thankfully our reps provided proper maps at our request.
By Mr File on 19/07/2016
This area of Brittany is excellent for cycling with lots of off road cycling to interesting towns with lovely views. The long time Headwater rep here goes out of his way to provide support. He is the best rep we have had after over a dozen Headwater holidays.
By Mrs McInnes on 19/07/2016
A wonderful exploration of the Dorset countryside.Very friendly locals,good hotels,very good cycles provided by Roy Griffiths from sign post cycling who gave us an extra days use of the cycles at no charge.
By Mr Boyd on 19/07/2016
The holiday provided us with an opportunity to visit and explore an interesting part of England which was unknown to us and the walks were varied with some spectacular scenery. Apart from the walking itinerary itself, there were lots of places and sites to visit, including Portland Bill, Brownsea Island, Corfe Castle, the Swanage Railway, and by way of expedition from Weymouth, both of Thomas Hardy's houses near Dorchester. As usual with Headwater the accommodation was comfortable and thoughtfully chosen.
By Mis Rodgers on 19/07/2016
Maderia was a beautiful location. Weather in June was pleasant. Hotels and food good.
Walks varied and interesting. Overall a good experience.
By Mr Baynton on 19/07/2016
Good weeks cycling in France following the canal du midi. Headwater rep Greg was very helpful and provided us with useful tips. Standard of hotel good especially hotel in Beziers (Hotel Particulier) which was a gem. Cycling enjoyable challenging at times due to the wind and heat. Bikes supplied were of a good standard. Would definitely book another cycling holiday after this experience.
By Mr Beveridge on 15/07/2016
*This was a great tour. The hotels were all comfortable etc. We used electric bikes and though the routes are quite doable on an ordinary bike it enabled us to do a lot more on our 'stay put' days.
By Mrs Long on 15/07/2016
E bikes were excellent although son enjoyed physical demands of ordinary bike. Need to see them on more routes and more routes on an easy grading. Hotels can be a bit variable, all had their plus points but especially French Hotels can be a bit shabby. Need detailed larger scale maps are necessary to support the route notes which can be confusing. Food generally very good. The e bikes need to be able to manage demands of terrain and the needs of the riders.
By Mrs High on 15/07/2016
A much enjoyed and excellent holiday giving us the opportunity to see some spectacular scenery. we did appreciate the days restbetween each walk as the walks were fairly demanding and the miles covered were probably to our limit.
By Ms Gordon on 15/07/2016
Stephen is a great asset to Headwater, he is outgoing, helpful and informative.Thank you again to the online staff of Headwater for a glorious 9 days!
By Mrs Lynn on 15/07/2016
Good food, good walking and good organization.
By Mrs Steen on 15/07/2016
An excellent walking holiday with a well chosen itinerary and beautiful scenery. Standards of food and accommodation were very high. We all had a great time.
By Mrs Cant on 15/07/2016
all in all - good trip, excellent gear - too much food!
By Mr Crooks on 15/07/2016
Wonderful relaxing holiday
By Mr Cleugh on 15/07/2016
This was our first trip with Headwater (recommended by our New Zealand travel agent) and we are very pleased with our choice and will definitely look at another cycling trip in the future- most likely in France. We were particularly impressed with by the friendliness of all the hotel staff we encountered - and their helpfulness!!
By Mrs Triger on 15/07/2016
We had two varied weeks in France, interspersed with the 8 day walking holiday. I think we have come to the conclusion that staying based in one hotel (i.e. Kandersteg) is probably better for us than walking from hotel to hotel. We missed having a car on our 'rest' days in order to explore the surroundings. We also found 23kms rather too much for us! We got lost a couple of times following the instructions - better signposting in Switzerland! However, the food, wine and the beautiful countryside was much appreciated. Not often one walks only hearing birdsong and nothing else!
Thanks Headwater for all your arrangements.
By Mr Goodfellow on 15/07/2016
Very nice holiday in nice locations, with excellent local guide, only spoilt by extremely poor accommodation at Hotel Conte in Perast and extreme tiredness on first day due to ridiculously early flight time from Gatwick.
By Mrs Garth on 15/07/2016
Thoroughly enjoyed my holiday on my first visit to Portugal. Excellent service from local reps. Great hotels. Ebikes fun. Delicious food, wine and port. Loved the routes.
By Mis Aplin on 15/07/2016
This is a lovely cycling holiday but quite challenging with regard to the hills especially when its 34C! An early start is recommended to avoid the hottest part of the day. The hotels are all good and food at the Della Rovere is excellent. Nice pools at all the hotels. Plenty to do on the off days. The walled town of Monteriggioni is a relatively easy cycle from the Della Rovere. Worth booking an extra night at the end of the holiday in Volterra. Beautiful town with lots of little shops, cafes and alleyways. Thanks to Luke and Eleanor who were excellent reps.
By Mr Parker on 15/07/2016
Tough walk but very stimulating
By Mr Tarr on 15/07/2016
This was our first cycling holiday, we are both reasonably fit but not regular cyclists so this was an excellent introduction.we found the routes fairly straight forward and enjoyable with the route notes easy to follow as long as we didn't read too far ahead (short term memory problems!). All the hotels were very good in their different ways , we ate well everywhere but the stand out food was at the Villa Lussana in Teolo. unfortunately we missed the ride to Teolo because of an extremely heavy thunder storm but Sarah our Rep picked us up and transfered us. The day wasn't wasted though, we were able to do a lovely circular walk later on in the afternoon to set us up for the first of our fabulous evening meals there. We took a bus into Padua on the rest day, well worth doing, we visited the Scrovegni Chapel and the the University to see the anatomy theatre. The two nights at the Agritourismo L' Albara were very convivial and the pool was lovely. To sum up, we had a great time, Sarah our rep was extremely helpful and helped make our holiday .
By Mrs Walker on 15/07/2016
Headwater take all the uncertainty out of your holiday: you know the hotels are going to be excellent in every respect, you know you are going to get picked up at the right time, you know the walks are going to be through beautiful countryside. Everything runs smoothly and efficiently. We find the balance between a walking day and a rest day just perfect. This was our eighth holiday with Headwater and we are already talking about next year's.
By Mr Clugston on 15/07/2016
We (3, 60 something adults) had a good walking holiday in the Oberammagau area. The walks were varied, well graded and easy to modify as one cared to, and dependent on weather. Also plenty of other places to visit and experience. For eg, we chose one day to go to Zugspitz using the local bus, cog train and cable car and then walk around the Eibsee, about 7km, with spectacular views. An excellent add on. Accommodation at Landhaus Feldmeier was ok. We had upgraded to a deluxe room out the back which was great. Food generally good, certainly plenty of it, but we would have liked side vegetables/salad with the main courses. Some confusion in arrangements: no car to pick us up from Munich airport, and no record at hotel of our upgrading to comfort room: both issues sorted very promptly by Headwater / manager. Gift bottle of good red appreciated. Highest level of excitement was on our way to Oberammagau: 160km/hr in our replacement taxi, a Toyota Prius, with driver fiddling with his phone Sat Nav.
By Mr Bridge on 15/07/2016
Austria is a lovely country and the people are friendly. We had a great time and enjoyed the walks. My advice to you and my only difficulty was because we choose Stansted it meant getting up at 3.am. This was ok but the problem was that when we got to our first hotel we were too tired to take in all the information that Colin and Jill gave us. Its not a complaint of them but if we could of had that information on day two after a good nights sleep it would of been better.
By Mr Forward on 15/07/2016
we appreciate all the information and support provided and i look forward to travelling with headwater again.
By Mrs Titley on 15/07/2016
The guided Puglia walking holiday was fabulous. We had heard about Matera before out travels and we had time to explore the town and surroundings.It was an amazing place.Luigina, our leader on this holiday, was very knowledgeable and helpful. The 3 centres and scenery on the walk were quite varied. The free day was a good idea as it gave us the opportunity to visit Lecce.The holiday was a fascinating mix of history, geoography, culture and of course, food!
By Mr Fairweather on 15/07/2016
Wonderful high level walking with dramatic views and an amazing variety of wild flowers during the day, and a very comfortable hotel with superb food in the evening.
By Mrs Currie on 13/07/2016
Good walking with fantastic scenery.
By Mr Moyes on 13/07/2016
If you want a very fine single-centre walking holiday in stunning mountain scenery then Headwater's Dolomites experience in the Southern Tyrol is perfect: varied, stimulating, hard work and very satisfying. As well as the glory of the mountains, the flower-strewn alpine pastures are a botanist's heaven.
By Mis Riley on 07/07/2016
Despite one of us not being able to walk very far we still had a lovely time. The hotel was in a lovely place and was a most relaxing place to stay.
By Mrs Chapman on 06/07/2016
A very well considered walking route with accurate and detailed route notes which helped to make the holiday very enjoyable. We opted to stay an extra night in one of the suggested hotels which worked out very well. We liked the independence and choice of pace the holiday presented even though we had the full back up of Headwater representatives there if we had needed them. The rating of 1 boot + for the Catalan Classic tour was appropriate as was the 'at a glance' write up in the brochure. Overall this walk/holiday fulfilled our expectations and introduced us to a lovely part of Spain.
By Ms Moore on 06/07/2016
Wonderful holiday - excellent hotel in an amazing varied area for walking with stunning views round every corner. The buses and lifts - free with the complementary pass - make the high level walks (and/ or restaurants) so accessible. One of our best holidays ever and we will be back!
By Mrs Hayward on 06/07/2016
The Classic Swiss Alps walking holiday was a wonderful blend of a comfortable and welcoming hotel and varied walking. As a single centre holiday it was good to be able to access amazing scenery very easily and close to the hotel. The walks could all be tailored to suit ability, weather and level of energy by extending or shortening the suggested itineraries. The map was a great help in addition to the written descriptions. We were there at the end of June just before the hay cut in the village fields so saw the myriad meadow flowers before they were harvested, a process that was also very interesting to watch. The higher alpine meadows were the best we have ever seen anywhere and the waterfalls were impressive, fed by the melting snow. Kandersteg, where the holiday is based, is well served by trains and this was our method of transport all the way from England.
By Mrs Burke on 06/07/2016
Great fun , challenging, well organised , thoroughly enjoyable
By Mr Whitton on 06/07/2016
Generally an excellent service but based on past experience will only go for future holidays with you where a Headwater rep is involved rather than an agent
By Mr Brooks on 06/07/2016
Bikes excellent. Lunches en route excellent. Accommodation a bit mixed.
By Mr Harrison on 06/07/2016
We had a fantastic time in Catalunya. The route and scenery were magnificent. The areas that you took us to were away from the regular tourist routes.We were able to absorb the culture and enjoy being with the local people.
By Mr Cooper on 06/07/2016
A lovely green area, with super footpaths and great views within natural unspoilt countryside
By Mrs Cross on 06/07/2016
Helpful Headwater staff who made planning and booking our holiday easy. Oberammergau is a wonderful location, Hotel Feldmeier was excellent with friendly, helpful staff. As well as the fantastic scenery and walks there is plenty to see and do in the town. Free bus pass made it easy to get to nearby towns. Also good rail connections from the local station.
By Mrs Gardner on 06/07/2016
We had a lovely holiday and thoroughly enjoyed the walking from one hotel to the next. The route notes were very detailed and easy to follow (especially as we had the maps too). Also the folders in the hotels with customers comments were useful especially for finding restaurants. We particularly appreciated the wine carrying service. It was great being able to buy wine on the way and then find it all in our hotel room at the end. Our rep, Hannah, was very friendly and helpful especially in finding a restaurant for our first night in Turckheim when most restaurants seemed to be shut. We did all the suggested longer walks (even in the rain) and have arrived home feeling very fit! All in all it was an excellent holiday - many thanks to Headwater and to our rep Hannah for her help and encouragement.
By Mr Foster on 06/07/2016
The walk notes were very good, although some local information with them would have improved the experience. There was 1 mistake we found for the Strudelkopf walk where after leaving the Hotel Hohe Gaisl you reach a stream '...after just 350m' should read '...after just 35m'. This caused confusion as the official path has been diverted - correct per the notes (but the old one/route being shown on the map) and the old one/junction is 350m from this point!!
By Mr Ridyard on 02/07/2016
Excellent organisation and support, fantastic accommodation and food, very enjoyable cycle routes
By Mrs Chester on 02/07/2016
Cycling through wonderful rural landscapes; visiting beautiful hilltop villages
By Mrs Hewitt on 02/07/2016
This holiday was good and the temperature for walking was very comfortable, but it would have been lovely to see the sun more, and the spectacular views, which were sometimes covered by mist and low cloud. I was not very fit at the beginning and felt exhausted and sore after two days, so chose to miss the walk on day 3 and go with the bags to the next hotel and have a day resting, and reading by the pool. (The Porto Bay Serra Golf has a spa with treatments, and it is possible to book a leg and foot massage!). The walks were dominated by levada routes, so less varied than our previous walking holidays with Headwater, so it was really worth going on the San Lourentco peninsula walk which was wonderful
By Mrs Thomas on 02/07/2016
Loved this little known area, which was perfect for easy cycling. Good variety of cycling ; quiet roads, alongside canals and dedicated cycle paths. Sarah our rep couldn't have been better and was always working hard for us to get the most out of our holiday. Loved Albara, which had a pool which was a bonus in our hot weather (30s). There is another holiday option to stay here as a base for week, I would think this would work well , as it was our favourite stopover out of the four we stayed at. Food and wine excellent all the way round and plenty of places to stop enroute.
By Mrs Coulson on 01/07/2016
This is one of the best walking holidays we have had with Headwater. Excellent walking notes guided us through a lovely and varied landscape. And the accommodation in all three hotels was of the highest standard; perfect locations too.
By Mis Lee on 01/07/2016
An excellent holiday. Lovely sunshine and masses of flowers in the meadows made it especially beautiful. The walks were very varied and there were some interesting places to visit en route and on any non walking day(s). A very good centre.
By Mr Wilks on 30/06/2016
We had a wonderful time - excellent hotel, interesting food and superb walking. If you like wild flowers, it was a stunning to see the variety and colour on display. It is a reminder of what we have lost with our 'improved' grassland and factory farming. What was nice was that we could tailor each day's walk with the help of the hotel staff according to how strenuous a walk we felt like and what the weather was like in various parts of the area.
By Mr Maxwelljackson on 30/06/2016
A very enjoyable, easy (flat) cycle through a beautiful and interesting part of Italy. Apart from one 4-5 mile stretch on a busy road, all the rest of the cycling was on cycle tracks or quiet country roads. The accommodation/meals were varied and of a good standard, and our hosts were all friendly and welcoming. The route descriptions were very clear, accurate and easy to follow - so we didn't get lost!
By Mrs Colquhoun on 30/06/2016
This was not our best holiday with Headwater the weather in the Dordonge was just awful and we had to contend with a train strike none of which Headwater could have done anything about. We dried out on the last three days in Sete which was lovely. Electric bikes are wonderful
By Mr Pearson on 30/06/2016
Challenging walks lead to magnificent and interesting views within this small area of France . We were rewarded with the most beautiful array of spring flowers including several varieties of orchid. The excellent hotel , where English is widely spoken meant a lovely homecoming each evening.Wonderful gourmet menu etc completed our day! Thank you!
By Ms Roy on 30/06/2016
An enjoyable, varied and flexible holiday. It was possible to have long days or short days as you wished in a quiet and relaxed mountain area. Much less busy than the Alps but with beautiful scenery. We were given a very warm welcome wherever we went.
By Mr Willard on 30/06/2016
We had a fantastic holiday, The scenery, food and accomodation were great. Although we are both pretty fit my wife isn't such a keen cyclist but she really enjoyed this. The reps were really helpful when my wife wanted to swap to an E-bike towards the end when it got really hot, and now she wants to go again which I never thought would happen! I would really recommend this holiday and the E- bikes for those less enthusiastic about cycling
By Mrs Fairhall on 30/06/2016
If you enjoy being in the open air enjoying the country then this holiday is great with very comfortable rooms and great food and places to see, I would recommend this to anyone.
By Mrs Payne on 30/06/2016
We were surprised at how strenuous the cycling actually was! The distances were not long, and so we really expected to complete the routes much quicker than we did.Very big hills, but the bikes have good gears and we managed to cycle to the top of them all. The downs were brilliant. Roads were mainly very quiet.
The hotels were all lovely and we enjoyed having non cycling days to explore the interesting hill top towns.
Lots of great food and wine was had.
By Mrs Hughes on 30/06/2016
Great blend of good hotels and cycling with enough time for relaxation too. It was just what we needed for an active but relaxing holiday in a lovely part of Spain. Well organised and the rep was very helpful and really personalised the experience for us - for example by working with us to adjust the final days route including picking us up from the hotel and driving us to the start.
By Mrs Conaghan on 29/06/2016
This was a good mix of hiking and city . We enjoyed the beautiful Tuscan countryside and the guided tours of the wonderful cities of Florence and Sienna. The tour guide was helpful and completely knowledgeable. We also had a lot of fun!
By Dr Curry on 28/06/2016
well organised and helpful
By Mrs French on 28/06/2016
We have nothing but praise for this headwater holiday around the Austrian Lakes and we received warm welcomes at the hotels. The free days offer excellent sight seeing opportunities, like the Gustav Klimpt museum and the cog railway for spectacular views. Breakfasts were second to none in the hotels and rooms comfortable.
By Mr Johnson on 28/06/2016
The holiday delivered everything we were hoping for and more. This was mainly due to the excellent tour leader, who went above and beyond the call of duty. As expected, she was very knowledgeable with regard to the actual locations and the walks, but she was also very helpful in her suggestions for places to eat, as not so many meals were included on this particular holiday. She is one of the best tour guides we have encountered and her sense of humour added to the enjoyment of the whole group.
By Mr Baker on 27/06/2016
The landscape was stunning, the bikes very comfortable and easy to handle with plenty of gears! The hotels were very comfortable and in the main, well located. The food was good and varied from traditional Austrian fare to more adventurous haute cuisine. The routes were at times rather challenging hill-wise but then, this is Austria.
By Mrs Makin on 27/06/2016
GOOD HOTELS AND GOOD WALKS, THE WALKS WERE HARDER THAN WE HAD BEEN ON BEFORE, VERY WET GROUND MADE WALKING VERY DIFFICULT
By Mr Robb on 27/06/2016
We enjoyed the lovely Catalunya countryside and villages, the contrast of coastal and rural cycling was most enjoyable. Hotel Sa Punta was the best we've had with Headwater and the others were very good too, each quite different from the others. We did feel that there were too many inclines and rough tracks for this to be a 1 bike grade, maybe 1+ would be our classification. Having been on three other 1 bike holidays, this was more challenging.
By Mrs Bibby on 27/06/2016
The Catalan coastal walk is challenging in parts, particularly when the weather is hot, but it is spectacular and the route notes were great (with one or two exceptions, see below) The hotels were all quite different, each lovely in its own way and the restaurants that were pre-booked offered varied and interesting menus.I would thoroughly recommend the holiday.
Last year we walked in the Venito and we think the walks and accommodation in Catalonya are even better than those last year.
Thank you Headwater.
By Mr Dunn on 27/06/2016
An exciting and demanding adventure with the reward of wonderful food in beautiful surroundings.
By Dr Sterland on 27/06/2016
Good location for walking and other things of interest. Hotel was a bit odd although comfortable. Being larger than some it was not so friendly as some of the smaller hotels, although the staff we individually friendly there were quite a number.
By Mrs Ryan on 27/06/2016
This holiday delivered on great food, amazing scenery, friendly staff along the route and comfortable hotels. We thoroughly enjoyed the whole experience
By Mrs Gee on 27/06/2016
We knew from previous experience that the holiday itself would be great. This time we also experienced the highly professional, efficient and supportive nature of all the Headwater personnel in dealing with a string of unforeseen travel problems.
By Mrs Collins on 23/06/2016
See Review of taste of Sicily
By Mrs Dillnutt on 22/06/2016
The cycle tracks in Portugal were good and holiday would suit people new to cycling holidays
By Dr Sinclair on 22/06/2016
This is a beautiful part of the world, and the hotel and service were magnificent. Sadly we had terrible weather, with heavy rain each day, further snow on the peaks and biting cold wind. The paths up the mountains were often streams of water and fields little more than bogs. We had gone prepared for variable weather as it was mountainous, but not freezing cold and near constant rain. Teresa and her staff were very accommodating and the food was great. We did see a wild boar, mountain goats and fantastic birds and had a good rest
By Ms Escott on 17/06/2016
I am undecided as to booking with Headwater again, as there were some issues throughout the holiday which marred the experience. These were not things that Romina could have resolved as they were booking issues. I plan on submitting an email to Headwater shortly detailing these.
By Mr Cheek on 17/06/2016
We enjoyed our holiday however I must point out certain issues. The notes on page 3 of your Catalunya brochure are unclear - you have tried include notes for several holidays in one go using commas which results in it making little sense. In the first two lines you do not make it clear that you are talking about two different stations (Airport Terminus and Passeig de Garcia). I think you should investigate alternatives to having to wait at Passeig de Garcia station - it is busy, hot, no facilities, you are not allowed out of the station and we waited one and a half hours for the train. I think you should also give more information as to where to get off, it was luck we spotted the Viajuiga sign and managed to scramble off the train. Trail notes badly written and in parts not clear, there were two instances of them being totally wrong. Page 23 2nd para arriving at junction we could not understand which path to take so opted for the road route which says follow to Cala Joncois NO just the opposite is correct. Page 25 second column 3rd para on reaching T junction turn right NO turn left and at next T junction turn right. There are no road signs to help you.
By Mrs Rayden on 17/06/2016
We thoroughly enjoyed the walks, which were interestingly varied, with marvellous views and clearly defined paths. The route notes were accurate and helpful, and the hotels welcoming, clean and comfortable. The Headwater team helped sort out problems with travel resulting from the French rail strikes, which was very reassuring.
By Mis Galliers on 17/06/2016
Interesting but not our most enjoyable Headwater trip. Hotels were isolated with little buzz in the immediate vicinity. No steer on places of interest/ visits etc what to do ( other than fix your puncture! ) from rep.
Found cycling country rather barren and shame about fly tipping.
New Palace Hotel was good but rather bizarre and probably only a quarter occupancy.
Bristol/Milan/Palermo resulted in arrival @ 11 therefore no evening meal ( just a cold plate).
Return journey leaving at 3am .....no breakfast.
By Mr Brady on 17/06/2016
The first thing to say is how friendly, welcoming, dependable and helpful we found Hannah. We are also aware of the amount of time and effort she put in to assist our fellow travellers after the lady injured herself.
We took all the longer walking options and experienced some weaknesses in the route descriptions, which we passed on to Hannah so that she can check them out.
We can understand why you chose the hotels that you did, but, while it was interesting to visit Turckheim, Kaysersberg and Riquewihr, all of which are beautiful, we would prefer to have stayed in locations that were not so thronged with tourists. For example, hotels in Kientzheim and Sigoldsheim, very close to Kaysersberg, had English speakers and offered evening meals.
Erratic opening times of shops, restaurants and cafes is also a bit problematical as you are setting off not knowing whether or not it is necessary to carry provisions. The cafe in Trois Epis and the restaurant at St Alexis Chapelle are cases in point. In the case of the latter, we would strongly recommend booking in advance. I'm sure Madame in Hotel Constantin would oblige.
All in all, we had a good time, enjoyed the local delicacies and wine, the beautiful and varied countryside and, in particular, the lovely unspoilt little villages that we walked through. We now look forward to our next trip with you to Menorca.
By Mr Morrison on 16/06/2016
A perfect way to enjoy the splendours of the Amalfi Coast from a perspective impossible for holidaymakers tied to the roads. The routes were planned so that each day's walking was different - from rugged cliff paths and breathtaking coastal scenery to peaceful lemon and olive groves and friendly villages. While this holiday does not have the same amount of walking we have had previously, we welcomed the days off as an opportunity to catch the ferry over to Capri and visit Pompeii and Herculaneum. All our 'standard' rooms at Amalfi, Positano and Marina del Cantone had wonderful sea views. We upgraded to be sure of a sea view in Sorrento and were booked in to the fabulous Belair Hotel - would really recommend this - and indeed the whole holiday.
By Mis Barrie on 16/06/2016
Many unspoilt cycle routes with stunning views
Hotel pools all very welcome after a hard day's cycling
By Dr Lynch on 16/06/2016
We had a great 10 days. Weather mixed but still enjoyed the amazing scenery. Would happily do it all again tomorrow. Thank you!
By Mr Richards on 16/06/2016
We went for a canoeing holiday. which didn't happen.Obviously, Headwater were completely blameless.We made the most of it, with excellent help from Elizabeth (our Rep), by walking. This area, especially at this time of year, wouldn't have been my choice for walking. For us,this was a very expensive walking holiday.
By Mr Clarke on 16/06/2016
Luke & Eleanor the reps couldn't have been more helpful and made the holiday a special experience. Taking the extra days to allow for visits to Sienna and Florence added an extra dimension to the holiday and would thoroughly recommend doing this as an addition to visiting the hilltop towns.
By Mr Doublet on 16/06/2016
Great location and excellent Hotel with some fantastic walks for all abilities.
By Mr Kendrick on 16/06/2016
Brochure slightly misleading about Hotel Costa Dorada; the idyllic location portrayed was not accurate - next to a busy public car park, not an isolated location. We had upgraded rooms so they were fine. Others in the group were very disappointed with their rooms. Walks were good and our guide Alberto was superb. He really made the holiday.
By Mrs Lorimer on 16/06/2016
A break that takes you off the beaten track to meet the people who live in the region, rather than just other tourists. A holiday that slows you down to the speed you can cycle including the most amazing 60km down hill ride!
By Mr Kingsford on 16/06/2016
Varied walking in superb countryside through pine forests, cherry orchards, lavender fields and vineyards, all of which which gave us a wonderful experience of Provence in all its glory
By Mr Crossley on 16/06/2016
Good alternative holiday
By Mrs Griffiths on 16/06/2016
Excellent cycling along the Atlantic coast, lovely hotels, interesting area to explore. The Furadouro Hotel was outstanding - welcome, food, swimming pool, rooms all superb.
By Mr Hall on 16/06/2016
Great holiday, wonderful guides, beautiful weather,gorgeous flowers ,perfect walks and fabulous views.
By Ms Friend on 16/06/2016
Sue and Dave are the most welcoming, well organised, hardworking , capable and fun hosts I have yet to come across on a walking holiday.
From the moment we met at the airport I felt confident that I was going to have a great holiday. They have perfected the art of gauging the ability of the group and pitching the pace of walks accordingly. By always having one leader at the front and one at the back everyone can walk at a pace that suits.
The food was of a consistently high quality. Freshly squeezed orange juice, cafetiÃ¨re coffee, fresh fruit cut and beautifully presented, yoghurt , toast and jams and something cooked too, breakfast was wonderful. Baguettes etc ready to collect before walks, lovely home cooked evening meals. Dave and Sue excelled themselves and we were all very happy and well fed throughout.
Daves jokes. Well, what can I say? There is no conversational topic that doesn't lead to a joke from his vast repertoire. And they all made me laugh!
Sue and Dave signposted what we could expect each day and created a relaxed and happy ambience though out. This enable the group to gel well. Our job was just to enjoy ourselves as they did everything else.
Dave took our requests for music for our last night paella party on the terrace, downloaded all our requests, even though we came up with way more than he asked for and we had a lot of fun dancing to them.
Dave even sent us a you tube link to a slideshow he made of the photos from our walks.
Thanks so much Sue and Dave, your efforts were much appreciated and way beyond the call of duty!
By Mr Salisbury on 16/06/2016
Great holiday in beautiful location. Headwater team were excellent throughout.
By Ms Feist on 16/06/2016
A very good trip. Where scores have been less than excellent this is because I think the hosts could welcome guests with an offer of drink after a day of exertion - including making tea/coffee available. At times the hosts were not visible and when they appeared it felt awkward asking for a service of this kind with the exception of Pazo Santemaria and Casa los Semoza (the latter had a bar). Some of the accommodation may not be conveniently located so meant waiting around to be picked up. An arrangement whereby the guest could have a taxi as he/she arrived at collection point would be better. Also in some places it was cool/damp weather and bed linen felt a little damp. Heating not always switched on (noticeable feature when one is tired) and I had to ask at one place for it to be put on as I was quite uncomfortable. However, luggage was always transported exactly which was reassuring. Blanca the guide in Leon was excellent and Headwater have made a very interesting programme of accommodation - full of interest/quirky and beautifully located. Thank you.
By Mrs Winter on 16/06/2016
We thoroughly enjoyed this holiday in Menorca. The weather was extremely hot all week so we often shortened the walks which is easy to do as many of them are linear walks. Although most of the walks are coastal there is plenty of variety. The hotel is absolutely lovely, in such a peaceful location with beautiful gardens. We had a very warm welcome on arrival and the service throughout the week was consistently good. All the staff were helpful and polite and nothing was too much trouble. Our accommodation, the gardens and all public areas were kept spotlessly clean and the food was good and plentiful.
By Dr Dixon on 16/06/2016
Considering the heat, up to 36 degrees C, we found the cycling distances quite demanding in the time available.
We found cycling between 12 and 2pm too much in the heat, Certainly we had no time to linger and do wine tasting!
The route directions, while mostly good, did include some significant errors - we left details of these with our Rep so that corrections could be made.
A more detailed street map of the route into Beziers would have saved us a lot of confusion.
We loved the hotels, particularly the welcome. All the hotels had very good restaurants close by.
By Mrs Farebrother on 15/06/2016
The Salzkammergut is a fabulous area to explore and this is just a taster for future visits. As with all grading on the walking holidays, this one varies between 1 boot and 2 boots depending on the gradient and conditions, so 1+ is very much an average. Some of the steep descents when wet are very tricky underfoot. Our favourite hotels were the Bergrose and the Hollweger, for their location and warmth of welcome/comfort.
By Mr Jones on 15/06/2016
This was our third trip with you and all have been most enjoyable - the right length of walks and the grading worked out fine.
By Dr Bainbridge on 15/06/2016
The balance of vineyard and forest was good. The towns and villages and castle were varied and interesting.
By Mr MacDonald on 15/06/2016
Wonderful chance to experience the Scottish Highlands and Loch Ness region. Everyting great including the weather!
By Mr Sedgwick on 14/06/2016
A good variety of walks with a good local guide through enchanting country side with magnificent wild flowers ( May is a good month for this holiday
By Dr Garton on 14/06/2016
great support right from time of booking, challenges such as French floods tackled proactively, very comfortable, civilised cycling
By Mr Wildsmith on 14/06/2016
Interesting area; good length of walks; very helpful rep.
By Mrs Baker on 14/06/2016
We enjoyed the challenges of walking in a beautiful landscape. The walks were varied and interesting. We also enjoyed time to relax returning home feeling refreshed
By Mrs Gourlay on 14/06/2016
We found the holiday extremely well organised, we had no problem with arrangements from start to finish despite the problems France are having at the moment with strikes. The reps Jon and Neu were the best we have experienced on any Headwater holiday, they worked hard to ensure the experience was as good as it could be. We were also impressed with the bikes, which were easy to operate and very comfortable.
By Mrs Reynard on 14/06/2016
A wonderfully relaxed but interesting holiday with good food and a comfy bed, a highlight was when we saw a Heron catch a snake and fly off with it in it's beak, as we were cycling along by the side of it!
By Mr Buckham on 14/06/2016
Despite a week of rain we were able to enjoy walking and the hotel was really good, though couldn't really appreciate the outside facilities. Only thing that would have helped would have been access to a drying room for waterproofs and boots.
By Dr Leiper on 14/06/2016
Great cycle holiday on easy cycle paths with quality bikes and excellent hotels.
By Mrs Cronin on 14/06/2016
A very well organised holiday giving us the chance to visit places we would not have otherwise seen.
By Mr Wightman on 14/06/2016
We really enjoyed this first cycling holiday, we loved the Tuscan countryside and the rustic food, delicious wine! We regularly enjoy our bicycles at home but are not 'cyclists'. So the 'undulating hills' and ' steady climbs' mentioned in the brochure were a lot more challenging than we expected. Having said this, we completed the route with a great sense of achievement and looked forward each day to a new adventure !
By Mrs Prentis on 14/06/2016
I was a little sniffy with the 40km every other day distance. However the hills more than make up for it. We are both very fit and did manage the hills but it was warm and quite a few are long and on the stranda bianca which are unmade up and with the wrong size of stones which makes cycling quite difficult at times. The area is lovely and the reps were delightful and extremely helpful.
By Mrs Wallis on 14/06/2016
Very pleased with holiday and organisation -excellent introduction to Slovenia
By Mrs Ramsden on 14/06/2016
Superb cycling location with generally very quiet roads, beautiful countryside and pretty villages perched on hilltops. The reps were really helpful in every way and we enjoyed our time with them. Whilst staying at the Hermitage hotel we ate in the local town at the restaurant - Dame L'Oie which was superb. At Vaison la Romaine we ate at La Barantavelle which was a wonderful meal and far superior to the alternative restaurant in the Old Town. The most disappointing was Castel Mirei as although the owners were very helpful, both breakfasts and evening meals were very poor with extremely slow service and the room was very 'tired' with traffic noise from a side road interrupting any peace. There is however a decent sized pool and small cool sitting room with cold drinks to purchase which were very welcome.
The cycling instructions were generally easy to follow though we would welcome more distances being included between turning points and perhaps a small trip metre on the bike which we have had on other holidays with one of Headwater' s competitors.
By Mr Loaring on 14/06/2016
A wonderful holiday with excellent walks in beautiful countryside; staying in comfortable, well appointed hotels, which for us were marred by the fact that very few concessions were made to guests who did not eat meat, and therefore we did not eat very well throughout the week except on the evenings when we had to eat out at restaurants of our own choice (when we were very well catered for). However, one of the most attractive aspects of a Headwater holiday is to be accommodated in a comfortable hotel offering good cuisine at the end of a day's walking, and not having to go out again searching around for somewhere attractive to eat.
By Mr Curwen on 14/06/2016
A lovely relaxing holiday in a great location and fantastic walking opportunities.
By Mr Duggleby on 14/06/2016
Another excellent self-guided walking holiday from Headwater. Everything was up to the very high standards we expect from them. The entire 8-day holiday was a delight including the visits we chose (Padova, Monselice) on our days off. We chose to walk the suggested options for our last day off. The weather was poor but we had a fabulous 'extra' day of walking.
This area of the Vento is so beautiful and the walking around the Euganean Hills was terrific. Sarah our lovely rep was superb. Thank you Headwater.
By Mrs Honey on 14/06/2016
Fairy tale ancient towns, which were lovely to explore. The wine, of course was delicious although we did not visit the vineyards on walks but indulged in the evening . The nesting storks were one of the highlights of the holiday. Do try to visit the stork breeding centre it was lovely with a lot to see as well as the storks themselves..
By Mrs O'Brian on 13/06/2016
Overall the holiday was thoroughly enjoyable. The walks were varied and a good length and covered some beautiful scenery. I think the 1+ rating was quite accurate - the walks were usually around 4 hours with some up and downhill sections but nothing particularly difficult. The accommodation was good as were most of the meals. Our guide, Tiago, was brilliant! He was knowledgeable, organised, flexible and just a really nice guy to hang out with. My only advice for future travellers would be to make sure to take insect repellent or a zapper for Tavira. The mozzies were like helicopters there.
By Dr Rayner on 13/06/2016
We had just the right balance for us of challenging walks with wonderful views, days off, options for wet weather and guaranteed luxury accommodation. We also made friends with two other people who were doing the same routes as we were. Instructions sent in advance and on arrival were helpful, and we knew that we could call on our holiday reps to help us in any emergency. We were able to learn about Austrian culture and food without feeling that we had given up all of our home comforts.
By Mrs Moffett on 13/06/2016
We enjoyed it. very much. Steve was very good at adapting to our limited capacities.
By Mr Henderson on 13/06/2016
Headwater take care of planning process of a walking holiday. They provide efficient and reliable travel arrangements, excellent and interesting accommodation and a superb variety of walks with comprehensive notes. Our guide had walked the routes shortly before to double check their accuracy, attention to detail that reinforced our confidence. Evening meals are arranged for the first night at each location, giving us opportunity to explore, if we wished, on other evenings. In fact, our greatest concern was which wine to drink.
By Mr Cranmer on 13/06/2016
Tougher walking than expected. Most days finished with steep climb. Hotels variable, rep. super. Countryside lovely. We decided to have a rest from walking on Day 3 and hired bikes which was a pleasant change.
By Mrs Robertson on 13/06/2016
Excellent holiday. Be sure to carefully check the travel details if you have requested any changes or non-standard arrangements.
By Mrs Sparshott on 13/06/2016
don't under-estimate how hilly/undulating Tuscany is.
By Mr Rodgers on 13/06/2016
No comment - the unseasonal weather curtailed cycling on one day (thunderstorms) so this did affect the overall holiday experience with another day that was also wet.
By Mr Daniel on 13/06/2016
First visit to the Algarve and first cycling holiday. Hard work for a couple of days but the rewards matched the effort. Lovely locations and hotels had top quality staff. Our two reps were lovely and incredibly helpful. We have used Headwater only a few times over 20 or so years, but every time the holiday has been special. That is why we have always looked them up when considering a trip overseas.
By Mr Hughes on 13/06/2016
We decided to combine the Highlights of Montenegro Walk and Delights of the Dalmatian coast Walk. We took the first date in May. Imagine our surprise on waking on the first morning, to find a thick layer of snow had fallen overnight and was continuing to snow quite heavily. We hadn't anticipated snow at all and ended up wearing as many clothes as we could! However it made the mountains and forests look even more beautiful. It started to melt the next day and conditions were very slippery. Poles were needed by most people.
In Croatia the temperatures soared into the 30's and we found the walks on day 5 and day 7 very challenging, steep, stoney paths,very hot. We felt this was more than a one boot holiday. The first hotel in Dubrovnik was five star and very nice but not necessarily needed for a walking holiday, especially as we had virtually no time to use the facilities. We had great guides and drivers and everything was very well organised. We had an enjoyable holiday in amazing scenery.
By Mrs Keeley on 13/06/2016
Very enjoyable week in a lovely part of Italy. We found the walks varied and interesting, though more challenging overall than the 2 boot rating - particularly the first and last day's walking, which involved some long and fairly steep ascents and some difficult descents (not just because of the rain - a lot of sustained scrabbling down loose chippings which was very tough on the knees). The walking instructions were overall accurate and easy to follow, though part of one route - from Assissa - was closed, and obviously had been for some time (we were not told about this before setting off) and on the final day at several points on the walk to Spello we got briefly lost due to the lack of clarity in the instructions. The hotels varied - Le Silve was oustanding in terms of location, accomodation, food and service, with La Tavola not far behind. Le Terazza is a bit far out of town - we would have liked to have stayed in Assissi - but we found the restaurant, food and service there fine. The food (particularly for vegetarians) and service at La Bastiglia was poor - fortunately when we returned to spend an extra night in Spello the restaurant was closed so were were booked into another much better restaurant - 'The Wine Drinker'. Late May is a good time to walk in Umbria, lots of wild flowers and new growth and not too hot.
By Ms D'arcy on 13/06/2016
The holiday, although accurately described etc,, the reality exceeded my expectations! Thoroughly enjoyed every moment. The meals, wines, and accommodation were all of a consistently high standard - without pretension or ostentation - a testament to the Italians respect and belief in the quality of their products. The countryside and people were also amazing, acts of kindness from strangers showed me several times what it means 'to go the extra mile'. The cycle routes are well designed, as is the holiday that alternates cycle days with rest days.
By Rev Rees on 13/06/2016
A wonderful mix of relaxation and activity on the walking/ cycling holiday. Everything was well organised and we thought the hotel in Ta Cenc was fantastic. Gozo is definitely a place to go back to.
By Mr Dick on 13/06/2016
We had really good walks in quiet, beautiful countryside in a part of Europe that is so far relatively unspoiled by excessive tourism. Our guide was friendly and knowledgeable and the group of 13 got on very well with each other.
By Ms Kay on 13/06/2016
Bermuda is a first class holiday destination. Walking round much of the island is a great way to experience the culture of the island first hand. Headwater enabled us to do that.
By Ms Woodall on 13/06/2016
Great holiday. Good challenging cycling days and a region with great food and wine for lunch and dinner. Headwater looked after us well again in Italy.
By Mrs Thomas on 13/06/2016
Don't be put off by the two and a half star rating of this holiday. We are two averagely fit 50+ couple that managed all the hills and they were well worth it for the fantastic views. Each hotel was unique and individual and the welcome you received at the end of a days cycling was lovely. The standard of food for most was good. We thoroughly enjoyed our holiday and have come back invigorated and amazingly pounds lighter! The reps Luke and Eleanor were very helpful and couldn't do enough for you - even texting us to see if we were alright on the only rainy day we had.
By Mrs Price on 13/06/2016
This was an interesting area of Italy and our holiday passed all too quickly with the usual Headwater mix of cultural visits and, of course cycling. The routes were well selected and mostly on cycle paths. Food was great. We didnt visit Padua, Vincenza or Venice as we preferred to explore the countryside. Otherwise the holiday was pretty much as described in the brochure.
By Mr Weymouth on 13/06/2016
I am really happy with Headwater in all aspects except, perhaps, the standard of accommodation (at times). Although, in this instance, you do advertise that the hotel's accommodation will be a standard room, there are no definitive descriptions of standard compared to other rooms/prices. The room we were offered would have 'sufficed', but when staying for a length of time I think it is evident that a more comfortable room with more amenities would make the holiday that much more of an enjoyable experience. That is difficult to deduce from your literature. (We upgraded at El Milano Real as soon as we arrived).
When using your company in the past (on Inn-to-Inn walks) there have been other instances where we have felt a little let down by the quality of hotel.
By Mrs Butterworth on 13/06/2016
The walks are strenuus enough that we felt a glow of achievement on finishing each one, but not so difficult that we sruggled as occasional hikers. The mix of agriculture and woodland walking surrounded by birdsong is wonderful.
Adding an extra 3 nights in Venice staying at the Hotel Kette made the whole holiday one to remember for many years.
By Mr Emerson on 13/06/2016
1/ Never give up the Morvedra Nou; one of the most relaxing and enjoyable hotels we have stayed at. We had a junoir suite with a patio overlooking the pool - the best in the house.
2/ I know this was only a grade 1, but any experienced walker could have done a lot more. We spent some spare time on the beach. Would not be so good at high season, would be too hot and crowded.
3/ 'Would you take another holiday with Headwater?' - I think we have done them all. at least at grades we can manage now. I am well in the 80-90 bracket - not in your age scale! - but I think we started with Heaswater in 1998. I have all the notes and paperwork in boxes in the attic.
4/ I was worried about French Air Traffic Control industrial action, but we were notaffected.
Dear Mr Emerson,
Thank you for taking the time to complete your post-holiday questionnaire. Please be assured we value all of the feedback we receive and use this to help us continue to improve and develop our holidays for future customers.
It is lovely to see you continue to enjoy your walking holidays with us; we value you as a loyal customer dearly and look forward to welcoming you on your next holiday in the future.
By Mr Cross on 08/06/2016
Definitely a two--boot walk, especially the day to Almadabra Park hotel, which was the longest and had some quite hazardous sections on the coast path.We were in late May and had some disappointing weather, and there was no question of swimming in pools or on beaches. Hotels were good, although the dinners at the Monterey/Porto Christo were poor - dinners and breakfasts at other hotels and restaurants were good. Francisco our taxi driver did the job OK but he speaks only Catalan and a little French.
By Mr Craig on 08/06/2016
A very good experience with lovely location, accommodation and scenery.
By Mr Godsall on 08/06/2016
We were very pleased with the walking routes and overall package, plus interesting days out in Cordoba and Malaga. The hotel in Zuheros was slightly 'simpler' than we'd normally choose but they worked so hard to provide excellent service; taxi was great too. A well planned holiday in an area we would not have discovered apart from through your brochure - we rate Headwater highly.
By Mrs Marsden on 08/06/2016
The holiday was everything I hoped for and expected. Beautiful location and weather with lots of wild flowers I had hitherto only seen in books. The people in the group were a good mix, we all got on well together and our common interest cut across the wide age range. Our guide Stephanie was wonderful in every way . She was friendly and personable with a good sense of humour and was a fund of knowledge on the the location, historical background, flora and fauna. We could not fault her! The website was easy to negotiate and very user friendly.
By Mr Abrahams on 07/06/2016
Excellent concept well executed
By Mr Grierson on 07/06/2016
A very well organised holiday with superb Sardinian hospitality and comfortable accommodation. Alberto's extensive knowledge of the history, flora, fauna and geology of the island added to a wonderful week's experience as did his 'surprises and adventures'!
By Mrs Parsons on 07/06/2016
A friendly guide,very good knowledge of area,fantastic lunches. Great walking,a lovely group of people,will book another trip next year. Thank you Headwater.
By Mr Fox on 07/06/2016
A most enjoyable holiday in Provence - beautiful surroundings and the villages could always serve great coffees! Good to have a chance to explore locally on alternate days, on the bus or on the bikes. Excellent accommodation and support from Jon and Neu.
By Mrs Greenbank on 07/06/2016
We had tried to book this particular holiday in previous years but the dates didn't work out. It was well worth the wait as it has to be one of our best Headwater holidays - and we've had quite a few. Piedmont is a wonderful place to visit, the walking was as expected - it's a hilly place! The hotels were all good and all had their own special elements. We enjoyed eating in different places each night- and what an excellent standard of food was on offer.
By Mrs Loch on 07/06/2016
Madeira is an excellent year-round easy walking destination. The custard tarts are to die for
By Mr Kilby on 07/06/2016
We enjoyed our cycling holiday but the weather was terrible which marred our experience. We also thought some of the cycling was a bit monotonous, going through residential areas, particularly at the beginning and would have preferred not to have had to get the train, although it proved invaluable in the end due to weather. The lagoon part was generally nice however towards the end, the path had completely disintegrated and the little bridge had been washed away. It certainly needed two people to carry the bikes down and across. We informed the guide at the end of the holiday. I dont think this holiday would be suitable for families in summertime as the roads get very busy and there were more roads than we had expectred. We thought the route tracking on the garmin was an excellent idea and the best part of following the route. Totally reliable. The hotels were all good though not all were properly equipped to accept bikes, namely the one in Porto and the Hotel Moliciero.
By Mr Sherrard on 07/06/2016
The holiday was booked as it offered a wide variety of scenery and it didn't disappoint. Driving to walks in the first week of May was pleasurable as the roads were virtually empty, the landscape interesting and tourism minimal. I was pleased to have the satnav for the drive from Bilbao to Uncastillo. The wild flowers at this time of year were stunning; the Puy Mone walk being the star. The vultures and kites were seen in the Lumbier gorge and at other times. Smaller birds including larks, fly catchers and bee eaters were seen and added interest to the dramatic scenery of the Las Bardenas walk. Miguel, our hotelier, provided map printouts to compliment the Headwater route directions and advised on the walks to do each day depending upon the weather. The home produced salads and meats used in the pack lunches were delicious.
By Dr Roberts on 07/06/2016
We had an amazing trip cycling secrets of Sicily .Great combination of lovely scenery,interesting history ,well organised and good choice of hotels. Cycling is a great way to see a country. The people were friendly and welcoming .Would love to try another trip.
By Mrs Randall on 07/06/2016
Overall very good - excellent walks with very often a choice to extend or reduce length/difficulty. We found most of the walks easier than we expected but maybe that is our own walking experience here in the UK (Dartmoor)
Accommodation good although the beds were cold and seemed damp at our last stop - maybe a problem with being at the beginning of the season while temperatures were still low.
Out taxi driver was excellent, courteous, helpful and always on time.
By Mrs Officer on 07/06/2016
Excellent holiday all round. Information provided in the brochure was accurate. Headwater team very helpful and efficient in booking and administering the holiday.
By Mrs Lewis on 07/06/2016
We are 2 female friends and booked single occupancy of rooms. We felt hotels were well chosen and variable, but all interesting and overall comfortable . We got a bit sick of the Pilgrim 10 euro menu, but also had some superb meals. The walking was excellent, and easier than we had expected. We enjoyed the independence of being self guided. There were a few minor faults in the daily walking guide and we have offered to come in and point them out. We live in Chester and decided to Travel from Liverpool to Madrid and spend a night there rather than at Heathrow. We did find that the schedule on Day 1 was a bit over-heavy. Everyone was exhausted that night. But, overall this was a Brilliant holiday! And May was a very good choice this year.
By Mrs Fuller on 07/06/2016
Beautiful Island and walks. Morvedra Nou is a lovely small hotel. The staff are extremely friendly and helpful. The breakfasts were very good, continental style with plenty of choice. The evening meals were a bit hit and miss unfortunately. You are given the menu in the morning and there is a choice of two of each of the courses. Choose wisely!
By Ms Allen on 06/06/2016
Good mix of cycling and days off sightseeing around lovely Baroque towns-some of which feature in Montalbano.
We liked eating out in restaurants where we could eat typically Sicilian food.
Accommodation generally very good.
We went at the end of May which was hot enough during the day,especially when cycling, with much cooler evenings.
By Mr Lee on 06/06/2016
Having been on a number of Headwater Cycling holidays in the past, I think the standard of hotels and bikes have greatly improved since we last cycled with you. The bikes have always been good Giant, La Lapierre, but these latest bikes are lighter and are easier to handle.
The weather temperature was about right for the region, had we cycled in the height of the season it may have proved difficult.
By Mr Bowman on 06/06/2016
everything was as promised
By Mr Hewson on 06/06/2016
What a great way to see the Amalfi/Sorrento peninsula. The walks take you through stunning scenery away from the roads - areas that you would definitely not see from a car or a bus. The Walk along the Path of the Gods is breath taking. You also get the opportunity to see a wonderful array of colourful wild flowers. Don't miss Ravello and the two villas with their stunning gardens. The walk back to Amalfi from Ravello is very interesting for its industrial archaeology.
The Capodimonte and Luna Convento Hotels were particularly luxurious and we had great sea views. The food in both was very good with plenty of choices.
We had booked 2 extra nights in the Capodimonte and were told before leaving the UK that we had half board on one of the nights so we were delighted to find that in fact the price we had paid included dinner on all four nights.
Pompei and Heraculeum are very interesting and a must. If you are going to see them by train from Sorrento, it is a good idea to go early afternoon rather than morning as the trains and the sites are less busy then.
Headwater take note:that we did see a snake crossing the path before Massa Lubrense. My husband said it was only about 2 feet long but I think it was more like 6 feet!! It was jet black. The internet says that this type is completely harmless and in fact is a good garden aid as they eat pests.
If visiting Massa Lubrense on your way to Sorrento, it is worth walking right down from the main square to the terrace overlooking the sea and going down the steps to the restaurant 'Il Cantuccio'. It serves great food in a shaded terrace adorned with colourful flowers and with wonderful views of the sea and Capri.
All in all - what a great holiday!
Janet Hewson 31 May 2016
By Mr Loughlin on 06/06/2016
We expected 4 star hotels but got small 2 star rooms . Food was mostly not impressive and service poor . Staff were friendly and cycle agents excellent . Umbria lovely but route would have been very demanding without the power assist cycles which were excellent for ladies but ran out of steam for gents towards the end of each day
By Mr Roberts on 06/06/2016
The holiday overall was good with two provisos
It is a misnomer to call it a coastal cycling holiday. Very litle time was spent cycling along the coast or even close to it.
It is harder than a 1 cycle holiday. It fits into the description of a 2 cycle holiday without a doubt. Too many times were spent walking the bicycle uphill. Only one of the 5 days could be considered 1 cycle.
By Mrs Ing on 06/06/2016
A relaxing holiday in an unspoilt part of France. The coastal scenery is fantastic and the uncrowded stretches of beaches a joy to behold. What really made the holiday was Steve. He was so helpful and accommodating we were made to feel quite special.
By Mr Jones on 06/06/2016
Good holiday, scenic routes and very pleasant towns and villages. Excellent support from local Headwater staff Stephen Miles - you are lucky to have such an experienced person on board.
By Mrs Morgan on 06/06/2016
Southern Tuscany is beautiful and the food fabulous. Villa Acquaviva is a beautiful place to stay with much of its produce organically home grown.
By Mrs Kyle on 06/06/2016
Excellent holiday, cycling is the perfect way to explore. We enjoyed it all - some freedom, some things sorted out
By Mrs Warnock on 06/06/2016
Our first cycling holiday and it will definitely not be our last!! Cycling through Catalunya was a real treat, beautiful peaceful countryside, wildflowers were so colourful, medieval villages to explore,lots of restaurants choice for coffee or lunch and then to end the day great hotels and delicious food. What's not to like?Highly recommended.
By Mrs Moulton on 06/06/2016
We went for our honeymoon and the holiday was a perfect mixture of challenging cycling with beautiful views, lovely hotels and fantastic food.
By Mr Boyce on 06/06/2016
Great holiday with truly excellent food and accommodation! You really should take the detour to Novello Junction on day 6.
By Mr Shortman on 06/06/2016
We had a wonderful weeks walking, the hotel was in a lovely hill top village. The walking was good in wonderful scenery with beautiful wild flowers and birdsong.Antonio and his staff looked after us really well and we also enjoyed our day trip to CÃ³rdoba. This was our twelfth trip with yourselves and one of the best.
By Mrs MacLeod on 06/06/2016
Very well organised trip. Varied walking; enjoyed walking along the levadas but views often restricted by trees. Misty on some days so some high level walks would have been good.
By Mrs Hansen on 06/06/2016
Fantastic walking, great variety. Very enjoyable holiday. One of our best headwater holidays
By Mrs Stillwell on 06/06/2016
Adventure before dementure!
By Mrs Briddick on 06/06/2016
We were very lucky with the weather and this is important when on a cycling holiday! The accommodation was varied and highly suited to starting and ending a days cycling. We loved the routes which were through beautiful countryside ( isn't this lovely! I kept saying) and which provided us with convenient coffee and lunch stops. The cycling was spot on for a 1 cycle ride but it also offered more hilly routes is we wished to challenge ourselves. We soon found we had total confidence in the route notes and once when we went wrong I said - Sarah would never send us down this road! And I was right. You have to be a little flexible - one of our routes was blocked off by a motorcycling event but we were able to use the notes to rejoin the trail. We thoroughly enjoyed the food and the delicious local wine. I made friends with my bike and always looked forward to the next day's expedition. Great holiday!
By Mr Charlett on 06/06/2016
Vistas of Valencia was an excellent holiday. The hosts/guides were exceptional. The accommodation was comfortable and characterful. The food was excellent. The walks were sometimes quite challenging but accomplished without difficulty for people who are reasonably fit and walk regularly. The scenery was stunning.
By Mr Soutar on 06/06/2016
Such a beautiful area and we enjoyed the walks - even in mixed weather conditions!
All the hotels were excellent - the staff friendly and welcoming and all meals and wines were delicious. There was plently to keep us occupied on our rest days.
Altogether, a perfect holiday!
By Ms Poole on 06/06/2016
It was great to have such a complete break and while we didn't it the support available from the rep it was reassuring to know that assistance was only a call away. We particularly enjoyed moving on from town to town and having the rest day in between walkis created a great deal of variety as we got to see other towns. We particularly liked Villa Lussana and the food was really good there - it was also the first walk we didn't get lost on so there was a great sense of achievement in arriving there!
By Mrs Feerick on 06/06/2016
The Camino is a wonderful experience. The walking can be challenging so you need to practice before your holiday. The accommodation was mixed, breakfast tended to be a disappointment. The star of the show for us was Rectoral de Goian. A wonderful place with great food and a sincere welcome. Overall the accommodation is lovely and given the standard that some of the pilgrims use it is pure luxury. The bag transfers and pick ups ran like clockwork.
By Mr Eamer on 06/06/2016
Peaceful location, excellent coastal and inland walking away from the crowds
By Mr Parr on 03/06/2016
The weather was dreadful for the entire week we spent in Austria. It was cold and rained every day. Several of the recommended restaurants and cafes remained closed because of the bad weather although it was the start of the summer season. We put on wet weather gear and did the walks anyway. It was great - we had the whole area to ourselves! The wild flowers were fantastic. It was a pleasure to come back to the Hotel Bergrose each day because we knew we could swim and sauna before dinner. The food in the hotel was excellent and we were very comfortable there. What could have been a dreary week turned out to be entirely pleasurable.
By Mr Martini on 03/06/2016
We had with quite a lot of rain which could have been problematic on cycling days but actually we found it didn't detract from our enjoyment of the holiday. Some hotels were definitely better than others but there was always something about each hotels which made the stay a nice experience.
The reps were great and very keen to make sure we had everything we needed.
By Mr Ingram on 03/06/2016
A varied walk, first days along the magnificent coast and latterly along the river and into the forest. Comfortable Hotels and excellent food!
By Mr Galleymore on 03/06/2016
Romina was a fantastic representative, both very professional and friendly.
When my suitcase failed to arrive from Gatwick, and I had to wait 2 days for it to catch me up, she lent me a waterproof walking jacket and walking sticks.
By Mr Clayton on 03/06/2016
This was our first holiday with Headwater and we really enjoyed the whole thing. The walks were just what we wanted (helped by excellent weather) with varied terrain and views, we had no problem following the route notes (so hardly bothered with the maps provided) and found the lunches provided by the hotels were more than enough for us.
Our rep (Romina) was friendly, helpful and knowledgeable. The hotels were all great and the local restaurants, especially in Motovun and Opatija were excellent and great value. There're plenty of local wines too, which were not expensive and really good!
The region is beautiful, the people we met were friendly and we can't wait to go back.
By Mrs Price on 03/06/2016
Some of the walks were challenging. The second day's walk was long at 12,5 miles. Buzet was not a good centre for tourism. The old town was beautiful but nothing there really as was the new town. Unless you wanted to walk back up many steps from the restaurant in the new town, you had onlt the one restaurant in the old town. Food was not brilliant. We ate there on the second night and and they started packing up at 9pm. They did not even ask us if we wanted a dessert or coffee. Just wanted us out. And this was a Saturday night!!!! The walk on the escarpment was beautiful but it was impossible to find the path down again. The notes said it was a hard to find path but it was IMPOSSIBLE. There were four of us and we failed. If the paragliding naturists want their privacy then they should put clear markers where we should go!!!! This was meant to be a 7.5 mile easy walk We used our OS maps to find an alternative roiute but it meant the walk was 11.5 in total.. In the blue book, others had written the same problem. and we did mention to the rep.
By Mr Propert on 03/06/2016
This is a holiday of variety. In walks, from vineyards, open country and woodland. And in the towns too, from small hamlets to busy Auxerre. There is a lot to listen to and look at along the way - and we found Burgundy deserted - but that may just have been May.
Stephen Miles is newish to this post, but is thoughtful and showed great care. We presume that the instructions about the train back to Auxerre on the last walking day will now have been changed to 'Stephen picks you up opposite The Mairie'.
Note that our comment about food at Vermenton relates to the breakfast. The evening meals - both at La Fontaine for us, were excellent. No-one could have been more helpful than Mark and Alison at Vermenton. The meals at Chablis had the Bistrot BEFORE the hotel, and both were very good indeed.
By Mr Bendrey on 03/06/2016
This was a great holiday, well organised, excellent communication, excellent rep who was very helpful, great route notes, good quality bikes and gives you an opportunity to visit some fantastic places on the Istrian coast in Croatia and see some lovely sights.
My only concern is that some of the routes, in my opinion, are quite dangerous, especially the unsurfaced roads and gravel tracks. If you have no experience, or little experience of cycling, this holiday I would suggest is not for you. Even as a regular cyclist I found some routes difficult and challenging. If you struggle with heat, I would suggest not choosing a holiday in July/August, but go for May or early June. You could be spending 4/5 hours out in the heat on some days.
However, if you love cycling, then this holiday is perfect and first class, a great company to go with as everything was organised as advertised and I would throughly recommend it.
By Mr Langrish on 03/06/2016
Accurate description of contrasting scenery and cycling. Very quiet roads and plenty of flowers and birds to see.
By Mr Straughan on 03/06/2016
A beautiful area with quiet lanes and roads. Lovely villages, small towns and views. Super coastal locations, fantastic varied scenery and marvellous bird life and wild flowers. A fantastic holiday!
By Mr Jaffe on 03/06/2016
Thoroughly enjoyable holiday in a beautiful unspoilt part of Southern Italy. The people here are incredibly friendly, not just in the hotels but everywhere. The cycling wasn't too strenuous and the 7km descent into Capitolo was exhilarating ! All the hotels were of a very good standard. Enjoyed staying in the Trulli house even though Alberobello can become very busy with day trippers but our favourite place was the Masseria Salamina, (keep some space in the luggage to stock up on their excellent home produced extra virgin olive oil) ! The food in this region is wonderful with a good choice of restaurants at all the locations except Prezze di Greco where the evening meal is included. This was our 12th Headwater cycling holiday and it lived up to expectations.
By Dr Smith on 03/06/2016
Very poor because of the Herdade do Touril experience.
By Ms Henry on 03/06/2016
Our first cycling holiday and we had a great time - lovely countryside and towns which were also fun to cycle around. Instructions easy to follow so we never got lost! Already thinking of another trip!
By Mrs Alleston on 03/06/2016
Well organised in principle with well chosen walks, but local knowledge was disappointing and led to some problems. The hotels were all fine with good to very good breakfasts and mostly in a good location. Bearing in mind that this was the first departure of the season, the area was already very crowded and the lower path from Vernazza to Monterosso was unbearable, verging on dangerous because of overcrowding. They are talking about limiting numbers: the sooner the better! Bear in mind that you need dry weather to walk safely on many of the paths, which can be steep and rocky.
Headwater were very helpful in organising a transfer to Camogli where we privately extended the trip after Portovenere.
By Ms Tonge on 03/06/2016
We thoroughly enjoyed this holiday and the walking routes .Each place we stayed had a different character and the hotels were generally of a high standard-particularly Hotel Due Mari in Sestri Levante. We also enjoyed the included restaurant meals on the terrace at The Sporting Hotel. As the whole area is up market it is not cheap eating out on all the other days.
The walking was varied and very scenic.We were lucky with very good weather throughout-however we would echo previous comments about the steepness of some of the paths and slipperiness in wet weather. The walking route directions were very good and detailed. We would advise in the Cinque Terre park starting as early as possible and going as high as possible to avoid other walkers as it is very busy there!
By Mr Christy on 03/06/2016
Splendid trip - delightful area, some very well-selected places to stay and eat and excellent logistics from our two guides, who were great fun to be with. This holiday really delivered what was promised on the website and is a great way to explore the area.
By Mr Dodds on 03/06/2016
We thought Zuheros and the HotelZuhayra were both charming and beguiling - extraordinarily peaceful and calming - we were very sorry to leave and it took us some time to grow accustomed to the comparative mayhem of Granada . The taxi arrangements in Zuheros were quite remarkably efficient hts off to Maria and her brother - we would return to Zuheros tomorrow if we could = perhaps a progressive walk around these white villages might the na idea
By Mrs Morris on 03/06/2016
This was our first organised cycling holiday and it exceeded our expectations, the quality of hotels were fabulous and we really liked that we had 2 nights in each hotel which gave us time to explore each area. On reflection we would prefer to have had dinner in the hotel halm included as finding somewhere to eat was a real hit or miss and compared to the meals we had in the hotels we didn't find anything better. From our first enquiry with headwater the whole holiday couldn't have gone smoother, Michelle (I think) tailored the holiday to fit our needs perfectly adding in 4 extra days and organising the hotel for two of them. I certainly can't recommend headwater highly enough and have already looking at where to go next. Thank you to the whole team as this has to be one of our best holidays and we have had many! A special thanks to the couple at the bike hire, they were extremely friendly and very helpful.
By Mr Flett on 03/06/2016
A fabulous way to explore the beauty of rural Italy. The exercise during the day is balanced by delightful food and wine in the evenings. Self-guided cycling with Headwater offers independence, but with the comfort and reassurance of excellent local Reps. This was our second holiday with Headwater and is unlikely to be our last.
By Mr Renshaw on 03/06/2016
Cycling is a wonderful way to see a country and, particularly in Sicily, appreciate the abundance of wild flowers that line the roads we cycled. The accommodation and food were very enjoyable as were the receptions we got in both hotels and restaurants. Cycling is more enjoyable when your fit and we are but the pace of the holiday was good with interspersed non cycling days. We were able to enjoy some historical sites as well en route.
By Ms Lewis on 03/06/2016
A really interesting week in beautiful locations. On the walks we enjoyed the wonderful wildflowers, birds and butterflies and beautiful coastal views. We much appreciated the visits that had been arranged to Segesta and Erice - full of interest. Nicola, our taxi driver, was really excellent - friendly, offering information and always on time and very well organised. The walking was great, well off the beaten track but on reasonable footpaths - all in all, a very good week.
By Mr Homer on 03/06/2016
I find the website a bit 'clunky' to navigate but Ok once you get used to it. The holiday was accurately described and I enjoyed it. The casa Carrascal operation is very well run and gives a very good service to clients.
By Mr Bauld on 03/06/2016
Gozo & Malta, a great combination for peace & tranquility & great walking opportunities in Gozo at Ta Cenc plus all contrasting attractions of Malta!
By Ms Coates on 03/06/2016
Walking with confidence and accommodation with comfort.
By Mrs Hartley on 03/06/2016
We never imagined walking through vineyards could be so varied and interesting; the countryside was beautiful and the villages charming. The hotel staff all looked after us very well. Our Headwater rep was absolutely delightful and could not have been more friendly and efficient. We did not see a see any UK cars nor heard any other British people but most people we spoke to replied in good English when we spoke to them in our basic French.
By Mrs Preston on 03/06/2016
From the moment we received our holiday information pack we were excited as it really whetted our appetites. We also had a post card from our Rep, Hannah saying that she hoped we would have a good trip and she looked forward to meeting us at the station in Colmar and giving us her mobile number in case we needed her. This was a very thoughtful gesture. So, even though I had a bad back and had to be transported around by Hannah instead of walking, the overall holiday was wonderful.
By Mrs Thornton on 03/06/2016
The Morvedra Nou was the kind of friendly, family run, quality hotel that we always hope we'll find but all too rarely do. The rooms may be compact for some people but we were very comfortable, especially given the spacious private terrace. The food was good, fresh and well presented. We were very happy with the choice of two dishes each day, though would have liked the chance to try the cheese for which the island is famous - either as an alternative to dessert or as an extra small course. But we would thoroughly recommend the hotel and the programme of walks, which were all surprisingly different, considering this is a small island. It was our first trip to Menorca and we found the holiday perfect for those who like an active morning and lazy afternoon!
By Mr Higginson on 03/06/2016
The holiday notes for Coastal trails of Minorca were pretty accurate. Overall we found the island delightful and at this time of year absolutely stunning with all the wild flowers in full bloom. Very easy to get around and not too crowded. We also were blessed with the weather which was in the low 20 C range
By Mr Watson on 03/06/2016
A good holiday with excellent walks, but bear in mind this is run by Exodus, so hotels not up to the usual Headwater standard.
By Mr Monzani on 03/06/2016
This was an excellent hotel and Sue and Gordon really looked after us. The food was great and the facilities were super. The walks were mostly good for us although quite testing for me in places. They were relatively short but in my opinion were greater than a 1 boot+ probably more like a 2 boot. My particular problem is that I suffer from severe vertigo and this resort is nearly 600 meters above sea level with very steep winding roads and many of the higher ones had no barriers. The local taxi drivers were really good but nobody should talk to them when driving because they use their hands to answer. Our guide Elaine was excellent and very understanding. However I backed off the last walk because it used 4x4 trucks to go high up, across winding narrow tracks and the walk was a bit hairy too. Don't get me wrong overall it was a great holiday.
By Mrs Pattinson on 26/05/2016
Tiago and Hugo were excellent guides using very well planned routes. They were very friendly and flexible in their approach. Everyone in the walking group was very friendly and sociable. Tiago was a fount of knowledge of birds and plants and was keen to pass on this knowledge.
By Mr Hay on 26/05/2016
A varied week with an excellent guide
By Mr Milward on 26/05/2016
Extremely well organised , with excellent local representative (Tony) who provided additional information and support without hesitation. Also provided local maps and timetables for my time in Faro which allowed me to enjoy that day, he also informed me about the industrial action at the airport which allowed me to make appropriate arrangements.
By Mr Hamilton-viall on 26/05/2016
We enjoyed it and had a lot of fun, but it could have been even better with a few tweaks. Some of the walking notes certainly need reviewing as we wanted to enjoy the walking, not stand scratching our heads wondering if we had the right path. An explanation of the GR markers would have been really useful as we had to find out what they meant by trial and error. Also there were markets or events on some days that it would have been nice to know and arrange our days off to coincide with.
As regards hotels the Monrecour was superb, the labourderie very good and the Meysset OK. Les Glycinees we found varied. The location was great, the room ok. The food at the hotel varied from some of the best ever eaten to some of the worst. Our picnic sandwich was inedible. Generally it did not have the same feel as the other hotels. Also tea or coffee making in all hotels would be appreciated.
By Mrs Sodring on 26/05/2016
This was the best holiday we have taken with Headwater! Despite imperfect weather, the walks were wonderful (even though the vultures did not fly when it was raining); we saw the Rivers Tarn and Jonte both as green and peaceful and in full spate after rain. For those interested in wild flowers, this is a perfect holiday in May - the deciduous woods and meadows are full of them - lilies, orchids, asphodels ... and there are many birds besides the vultures in the trees.
Besides walking the main walks we also visited Montpellier le Vieux - do go and take the red route, the rock formations are stunning : Aven Armand - more commercialised but the stalactites are amazing: Vulture Museum (don't go on a wet day, there are no live vultures to see); finally, on our return journey to Toulouse, the Roquefort Society Caves - most interesting! The hotel, food, local wines, beer & picnics were excellent with wonderful service from the staff.
By Mr Cheetham on 26/05/2016
For keen walkers who want a holiday organised for them, including luggage-transfer, and are prepared to pay, this is an excellent holiday, but not for the faint-hearted or unfit, as although the distances seem short, the walks are often very strenuous, and there are frequent opportunities for stumbling over loose surfaces, especially on descents. The route descriptions are meticulous, and well-marked,and there is really no need for map-reading. The evening food is often expensive, especially at The Haven, where there is really no local alternative.
By Mrs Jackson on 26/05/2016
This was a well designed holiday with a good balance of walking and sightseeing . The group size was just right.
I doubt we could have had a better leader. Elisabetta was a delight to be with. She was charming, witty, knowledgeable , interesting and keen to ensure we were involved in decision making wherever it was possible . Her recommendations for places to eat were excellent.
By Mr Dryburgh on 26/05/2016
Had a great holiday. Eleven off us in the party and we all got on well together. No cliques. Wine tasting on the Sunday got us all going.
By Mr Kaye on 18/05/2016
Outstanding food in lovely hotels. Top class local support, advice and guidance. Stunning walks through fascinating medieval villages, shady forests and patchwork quilts of colourful fields.
By Mr Page on 18/05/2016
Cycling tougher then expected because of strong winds on most days and volume of traffic. The write up suggested a Gozo that disappeared a while ago but a cycle way round the island is being developed. Hotels lovely and distances appropriate, terrain tough in places because of
steep hills and strong winds
By Mr Grant on 18/05/2016
The holiday was excellent and the walks sufficiently challenging without being too onerous although some of the climbs are pretty severe and you need a head for heights on some short stretches of the levada walls. If you want superb views this holiday is great but if you suffer any degree of vertigo this is not the holiday for you.
By Mr McPoland on 18/05/2016
This holiday was promoted as a walking holiday, but in reality, the climate made walking difficult - temperature 32 Celcius, heavy rain most days and very humid. For people of average fitness, it proved tiring, so that we did more sightseeing, and particularly beach days (the beaches are excellent and uncrowded). It was also necessary to drive everywhere, which detracted somewhat from the experience. A gorgeous location, but not really suitable for the typical Headwater holiday maker.
By Mr Exell on 18/05/2016
A wonderful guide lead us through a fascinating part of Italy and along the way we enjoyed superb local cuisine and wines.
By Mrs Roundtree on 16/05/2016
Puglia is a fantastic part of Italy to visit - a real hidden gem - and a perfect location for cycling. We were lucky with the weather and got a good week but the weather in April can be variable (i.e. cooler and wetter than we had). Beautiful countryside and lovely coastline with proper beaches. Excellent food and friendly people, We would go back again.
By Mr Cottam on 16/05/2016
A great way to see different areas of a country and meet new people.
By Mr Hamilton on 16/05/2016
This was a hub Hotel walking holiday enabling us to select the walk to suit the daily weather with the expert and sound advice of the Rep Teresa (hotel owner). Having car hire we were able to spend the rainy day in Salamanca - where the sun shone! The first week in May found us trudging through snow on one walk and waltzing through spring flowers on another. All great fun. Ibex herds added to the entertainment on one of the walks. The Blue Book was up to date with additional helpful comments. Hotel staff were superb as was the cuisine and the views from the hotel.
By Mrs Broome on 16/05/2016
By Mr Floyd on 11/05/2016
VERY well organised. HIGHLY efficient. Excellent hotels. Hard to beat
By Mr Drane on 11/05/2016
Great holiday if you are fit and active. Some of our group struggled as they were expecting gentle strolling.
Anyone expecting high quality accommodation and fine dining would be disappointed
On arrival we were told that no sea view rooms were available even though we had paid for one booked months ago. The hotel staff had little idea how to deal with this situation. Consequently we were highly disappointed. Eventually they found one, although it was nothing like the standard of accommodation that we were expecting, having recently stayed on La Palma with headwater.
We notice that Exodus have more information in their brochure.
By Mr Aiken on 11/05/2016
Our only criticism is that of alternative departure airport does make a huge difference to the cost. The airline we were booked with is a low cost budget alternative, but we would have done far better to book independently. Any perceived benefit by having a 'package' booking was lost when flights were changed and no explanation or option was offered by Headwater. This is our 6th or 7th walking holiday with Headwater so we obviously happy overall, but the personal touch has been lost over the last few years. It is now much more of a 'package' and we would point that out to friends considering a walking/activity holiday. We have organised our own holidays of a very similar nature and that results in at least a 25% reduction in cost along with the benefit of being an independent booking at the destination - i.e. a higher value individual to the hotel.
By Ms Burrluck on 10/05/2016
A pretty perfect holiday. Headwater were very well organised and my reps, Brian and Olivia, were totally fantastic - helpful, very efficient and totally reliable. I was walking on my own and they texted me to ensure I had reached my destinations safely. The walks were wonderful and the instructions very clear. Everywhere I turned there was a picture postcard view. This is a wonderful area of Spain to visit - I did the Catalan Classic Walking holiday and walked every day, even though I didn't have to but there was so much I wanted to see. Wonderful that there was always hot water for a good soak in the bath when I got back to my hotel. I didn't want to come home although, to be honest I couldn't have kept up the walking for many more days.
By Dr Goldberg on 10/05/2016
This was an excellent holiday. The cycling was along very flat routes down the beautiful Atlantic Coast and around the pretty lagoons. Porto and Aveiro were great places to have days off. The hotels were good or very good. We ate some delicious fish and everyone was very friendly and welcoming.
By Mrs Gibson on 09/05/2016
It was excellent from start to finish. Our reps Tony & Ludmila Lewis made our holiday experience special with their friendliness, humour and knowledge. Please pass on our thanks.I am hoping to book a walking holiday with Headwater next year with my friend please send me a brochure
By Ms Cozort on 09/05/2016
Beautiful region, fantastic scenery, good walks but not too strenuous.
By Mr Spiller on 09/05/2016
The pleasure of Headwater is that they do everything to make ensure your experience is exceptional - so it is!
By Mr Allan on 06/05/2016
Hotels selected were superb (a higher standard than we would normally select for ourselves - that is one of the real pleasures of travelling with Headwater). Pick ups and tranfers were seamless and enjoyable - it was a delight to hear the drivers laugh! Food through out was excellent. Check out board arrangements - Grand Hotel Capodimonte actually provided half board for the duration of the stay (and not just the first night!) and this included a free salad buffet every evenning. Towards the end of the first day walk from Ravello to Amalfi (after the ruined foundry) there is a restored warehouse called Agricola Fore Porte converted to a restaurant/cafe where you can drink fresh lemon juice - a delightful family run business witha multi lingual daughter. Well done Headwater another excellent holiday!
By Ms Pitt on 06/05/2016
This was a wonderful week in a magical place - very remote in the beautiful hills of the Alentejo. Frank and Daniela made us so welcome and comfortable. They really put themselves out to make our stay a success. It was like staying with old friends. This is the perfect holiday for those who like to get away from it all and learn more about birds, with good company, good food and a truly beautiful spot. The early starts [eg 5am] were tough but well worth it, as dawn is the best time to see the greatest number of birds. I definitely plan to return. Many of our fellow guests have been back several times.
By Mrs Heal on 05/05/2016
We had a great week with a wonderful guide and we saw some fantastic birds. However, it was very relaxed and not at all 'twitchy'. Extramadura is a beautiful, unspoilt region and well worth a visit.
By Mrs Corris on 04/05/2016
The walking was varied and enjoyable although the weather could have been better.
By Mrs Everett on 04/05/2016
The holiday was a variety of sight-seeing and walking and I felt that the mix was just right for exploring aspects of Cuban life. I found the history of the island very interesting, and we were able to find out much about how Cubans live today in our travels and by talking to local guides. The walking was varied through forests, farms, botanical gardens and along the beach, but in all cases it was easy. Our guide was excellent and helped us make the most of our time in Cuba. He answered all our questions and arranged extra activities for us such as a driving tour of Havana in an old American car! This holiday is one of the most interesting and enjoyable holidays I've had for many years.
By Ms Bartlett on 04/05/2016
I could not fault the hotel staff, who were all very friendly and extremely helpful. The walks were beautiful and April proved a lovely time of year with all the spring flowers.
By Mr Price on 04/05/2016
Everybody very helpful
By Mis Brooks on 03/05/2016
It was really great because we made it so. Headwater played very little part. The last walk was inadequately replaced with no warning or alternative. The second hotel was silly. You did not get a proper breakfast you had to pay extra. It was not to the standard of the other hotels was a strange choice. At the 3rd hotel there was nothing to do. We could not walk due to the weather. So this too was a strange choice. There were no reps what so ever. It did seem very expensive for what was provided. The taxi company used was excellent we were lucky to have the same driver 3 times. He really was wonderful with lots of recommendations for us. His name was neillo please pass on our regards.
By Mrs De fonblanque on 03/05/2016
A delightful and fascinating holiday with a charming and knowledgeable guide, lovely company, splendid accommodation and beautiful scenery.
By Mrs Ritchie on 03/05/2016
We enjoyed this holiday enormously although we spent quite a bit more than 5 hours on the walks between hotels so we didn't take the recommended walks on the days in between. The first walk is the hardest.
By Mr Barrowcliffe on 03/05/2016
This is a fascinating insight into a country and culture that has a great deal to offer, with so much packed into 10 days. Idiosyncrasies abound, but this is not just another Caribbean island. It's also changing rapidly, so it should be sampled before some of its charm is lost as the rest of the world begins to make its mark.
The arrival of the American tourist is already driving this transformation, especially in Havana, and the only weakness of our holiday, as compared with earlier versions, was not being able to stay in central Havana at the Saratoga. Being able to wander around the city independently is a pleasure and this is much easier to do if you are staying close to the old city.
By Mr Hill on 03/05/2016
A unique culture and experience
By Mr Stevens on 03/05/2016
Very enjoyable, well organised and good general standard of accomodation.
By Mr Hemsley on 03/05/2016
we upgraded most of your rooms as what was on offer was fairly basic. some of the cycle routes were on busy roads and the Italian drivers are not respectful of cyclists. however, the experience was a good one.
By Mr Story on 03/05/2016
The standard of the holiday was as good as expected - what really made this holiday so enjoyable was Tony and Ludmilla - their warm welcome, personal touch, and their knowledge of the area was second to none.
By Mrs Webster on 03/05/2016
We felt we were in very good hands with Tony and Ludmilla who could not have done more to make our overall experience so good. They really are so good at the job and it makes such a difference to have friendly and approachable people to enhance the experience. They helped us with train and bus times when we left Sagres at the end of the Headwater holiday - they have been the best agents we have come across!
By Mrs Dean on 29/04/2016
An excellent holiday if you are interested in spring flowers and migrant birds. The island of Marettimo was the highlight as was the stay in the tranquil and delightful Baglio La Luna. Our Taxi driver was particularly helpful,flexible, informative and friendly, and always came on time. The flight times could have been better - we had a 4 hour wait in Rome. However I think this could not be avoided. Our highlight was 3 new orchids we had not come across before. All the walks took us much longer than the notes indicated as we spent so much time looking at the amazing flora or this lovely island.
By Mr Queen on 28/04/2016
Very good hotel with friendly staff and guides, in a fantastic location.
By Mr Emms on 28/04/2016
really nice holiday but the food at the Kempinski trattoria was really poor- all freezer to fryier type bought in concoctions with nothing on the menu that appeared to have been bought in fresh and we really struggled to choose anything we would wish to eat. On the other hand the cocktails there were excellent!
By Mrs Dick on 28/04/2016
Gozo was an unexpected delight but because of its small size the cycling is VERY limited. We added on a day in Valetta which was lovely.
By Mr Witts on 27/04/2016
We are both fit and keen cyclists and enjoyed covering quite a large area in one trip.
The weather in late April was superb, most days 25 degrees with some windy rides which could prove to be tough going. It was a very varied trip with cultural interest in most of the destinations along with coastal scenic views mixed with agricultural landscapes. The wild flowers were in bloom but Sicilians have a habit of dumping roadside litter, which was a bit ugly at times. Montalbano was filming on location at Punta Secca, which was a stunning seaside location.
A lot of the absolute seaside bars and restaurants were seasonally closed in late April, so would advise to take picnics and pre purchase drinks before you set off.
By Mrs King on 27/04/2016
An excellent holiday with exceptionally helpful guides.a good variety of accommodation
By Ms Robson on 27/04/2016
The package provided by Headwater was excellent for the solo traveller as it included everything I needed to try xc skiing for the first time. The group approach made it a lovely week; small groups for skiing at different levels each day meant I always had people to ski with. The hotel is friendly and comfortable and ideally situated in the middle of miles of routes. Will definitely be going back!
By Mr Brownscombe on 27/04/2016
We had never been to the Caribbean before and found this a good introduction to find our way around. The days in Paris were enjoyable and got us in 'French mode'. We loved the vibrant colours, the warm weather and the lush vegetation of Guadaloupe and Martinique. The hotels on both the islands were good with friendly, helpful staff and really excellent meals. We especially appreciated the wonderful selection of fresh fruits and yoghurt at breakfast. We liked the fact that everything was French and almost all the other tourists were French which seemed to make it feel more exotic. The high points for us were walking in the rain forest, the visit to the ÃŽles des Saintes, the fantastic beaches, clear blue seas and great snorkelling. We did find there was a lot of driving and that the roads were sometimes very busy with traffic jams near the large towns. It might have been better to be based in two different places, especially on Guadaloupe.
By Mrs Gates on 27/04/2016
For a carefree holiday with attention to detail and comfort this ticked all the boxes.
By Mrs Eynon on 26/04/2016
Very interesting and enjoyable. Wide-ranging
By Mr Jones on 26/04/2016
Great holiday if you like volcanos
By Mr Curwen on 26/04/2016
A superb holiday. The walks are out of this world - such a beautiful place, quite magical. The hotels had excellent facilities which is just what you need after a day's walking. Well done Headwater!
By Mrs Jennings on 26/04/2016
Walking notes were excellent, the hotel was very comfortable if maybe a little formal for us. We had no problems getting around the island but it was very windy while we were there and some of the cliff edge walks were a little scary
By Mr Thornton on 26/04/2016
Relaxing, interesting and enjoyable blend of easy walking and sightseeing.
By Ms Yih on 26/04/2016
By Mr Holmes on 25/04/2016
An excellent holiday with an interesting and varied range of walks and activities. Well structured to give a decent impression of the Algarve region as a whole. The website and brochure provide a pretty accurate description of the holiday. The local guides were informative, helpful, friendly and very considerate of capabilities of different group members. My first experience of such a holiday, would happily do something similar again!
By Mis Whittaker on 25/04/2016
I have been on many Headwater holidays, mostly guided when traveling on my own or with one friend but some self guided when with a group of friends.
When travelling on my own Headwater provide accurate information about what to expect and provide a safe environment for me. I know enough about how they operate to anticipate accurately what the holiday will be like. Of course the other members of the group are a main factor but I have always found that they work well together. This is often helped by the guide understanding group dynamics.
By Mr Saunders on 25/04/2016
We very much enjoyed our holiday. The walking part was not as good as many we've experienced with other companies. This was partly because of its discontinuous nature - walking the Vermillion Coast with Sherpa gave us a full, continuous walk from the start in Colliure to the end at Cadaques. And apart from the 'Path of the Gods' and the walk from Ravello through the valley with the old iron works and paper mills, it was, in parts fairly mundane, particularly the last section to Sorrento. Our extension enabled us to see Herculaneum and Pompeii, and climb to the top of Vesuvius. We also took trips to Capri and to Napoli. So, all-in-all, the holiday was a great success. However, we would have been prepared to pay more for something that was slightly more interesting - better walks and better hotels. Having said that, the Luna Conventa was magnificent! Although the Capodimonte was very good in most areas, many English people we spoke to thought the quality of the dinner very disappointing.
By Dr Davies on 25/04/2016
A very nice holiday. The cycling was generally very good. It is a little hilly so is certainly a grade 2. There was a little bit more off road than we expected and one part of this was a particularly bad track which was slow going. Everything else was fine. The accommodation was good.
By Mrs Smith on 25/04/2016
If you go to Sicily with Headwater
You will find they have done all they oughter
You can swim, you can walk
You can eat or just talk
Your holiday will be just what you boughter.
By Ms Elliott on 25/04/2016
The walks were excellent and very accurately described and graded. Excellent options presented for the rest days. Ludmilla, our rep, was really helpful and had very good personal knowledge of the area and all the walks. Views were spectacular, especially on the coastal sections of the walks, and the wildflowers and bird-life were both wonderful. The slow-food restaurant at Vila do Bispo (A Eira do Mel) provided the outstanding meal of our trip. Hotel meals were generally pretty good, though the breakfast at Vila do Bispo was rather limited both in variety and quality. The weather was pleasantly cool for walking but, if you want to swim in the sea, you should probably go late April or May!
By Mrs Goldsmith on 25/04/2016
Walking in the French Caribbean was a wonderful experience. You do need to be prepared for all weather conditions; mostly very hot and humid particularly when walking away from the coast, but also some huge downpours (a particularly wet, albeit very enjoyable, volcano walk!). The coastal sections were our favourites, with the warm Caribbean wind to cool us down a little.
The catering (both dinners and breakfasts) was superb at both Jardin Malanga and Plein Soleil; the latter was rather leisurely in style. Claire at Jardin Malanga was a charming hostess.
We had a room upgrade at Plein Soleil; it was well worth it to have the terrace and plunge pool.
Both of our hire cars were small which was good for parking etc. but the hilly terrain could make them struggle rather! The access road to Plein Soleil was incredibly potholed and difficult to drive along.
By Mr Dane on 25/04/2016
We had a great holiday, because of the varied landscape, brilliant beaches, cultural mix and food. Also the welcome and service at Jardin Malanga made the stay in Guadeloupe really special. We loved the Caribbean but we are not sure a walking holiday at the time of year we went was the best thing for us. The temperature in Martinque ranged from 28-31degrees. We were always up by 7:30 having breakfast and out before 9o'clock....but by the time we drove to our allotted destination and embarked on a 9km walk, we ended up walking in the blazing midday sun, often up a steep incline which was just not enjoyable.
Guadeloupe had torrential rain as well as heat, and although you can't control the weather,we were ill prepared for the rain, especially stuck on the side of a volcano 300m from its rim. We spent most of our Guadeloupe stay driving north or east to get out of the mountain range with its rain!
By Pro Mitchell-borts on 25/04/2016
Teresa was extremely helpful. The hotel was lovely and the food was plentiful and delicious.
By Mrs Champion on 25/04/2016
A very beautiful and undiscovered part of Spain. Well worth a visit. Great hotel locations, good food, very good service. We would love to visit this area again.
By Mrs Evans on 25/04/2016
Great walks experienced with excellent help provided by Rambling Roger in choosing the best walks for our needs. Fantastic vistas and variety of terrain and flora. Even had time for visiting the Botanic Garden on way to the airport before the flight home. The Gran Canaria map was an order of magnitude better than those for many holiday locations. Plus very friendly, charming and helpful hotel staff providing good food. What's not to like.
By Mr Hilary on 25/04/2016
A few suggestions
a) Update your travel notes to refer to the actual kilometre-markers which are now in place
b) Arrange the final leg so that your clients have the option to be in Santiago for the midday pilgrim service in the cathedral
c) The staffing of the Casa de los Samozo was a source of great amusement, somewhat lacking experience, but all was still delivered
d) Hotel Petit Palace was noisy but the location was perfect
But overall the holiday surpassed our expectation and we will certainly consider Headwater again
By Mrs Smale on 18/04/2016
Enjoyable relaxed holiday with an excellent guide, Tiago, who introduced us to the lovely and varied countryside which was enhanced by the magnificent show of wild flowers. The walking was considerably harder than on other 1boot holidays, and deserved to be labelled as 1+ boot.
By Mrs Brewster on 18/04/2016
April was a beautiful time of year to travel to Puglia; lovely weather for cycling and the fields were full of wildflowers, cherry blossom, flowering mimosas etc. Although the cycling was all on roads, they were mainly very quiet, country lanes and we found the Italian drivers surprisingly patient and respectful of cyclists. The route deserved its 1 1/2 bike rating; it certainly seemed a bit more strenuous than the previous '1 bike' holiday we had done and we were very glad not to be tackling it in the heat of summer. This was our second Headwater holiday as a family and we think the formula works well for both us and the children (aged 11 and 13). They particularly embraced the Italian love of gelati!
By Mrs Wadsworth on 18/04/2016
A gentle skiing experience.
By Ms Jessop on 18/04/2016
Fantastic service from initial phone conversation with headwater to the holiday itself.
the cross country skiing was fantastic, and there were groups to suit every ability. The ski guides were all friendly and encouraging and the hotel accommodation laid back and welcoming. Overall a great experience.
Thanks for organising a wonderful holiday.
By Mr Harrison on 18/04/2016
Great holiday, which gave us an excellent insight and understanding of Cuba.
By Ms Brackx on 18/04/2016
Classifying this as a walking holiday gives the wrong idea to sporty people (there was far more being driving around and taking in the sights than walking). But once I had come to terms with the fact that this was more of a sightseeing tour, I enjoyed it very much. The wonderful Cuban landscape, culture and atmosphere plus our lovely guide Jorje contributed enormously to us all have a great time. Thank you.
By Mrs Roper on 18/04/2016
This was a lovely holiday.The wild flowers were magnificent and the scents of orange blossom and fresh herbs will long remain with us.We enjoyed the variety of different tracks and the headland loop at Amado beach was stunning.The bikes were excellent with especially low gears for those hills,and the tour notes were pretty good. The welcome at all three hotels was genuinely warm and the accommodation very comfortable, except at Pedralva,where the bed felt like a marble slab, and gave us a restless 2 nights. The food and wine was fresh, wholesome and very well prepared.We thoroughly enjoyed this break and came back feeling refreshed and invigorated. We will definitely consider Headwater when choosing our next holiday.
By Mr Johnston on 18/04/2016
Outstanding walking area. Thoroughly enjoyable.
By Mrs Moysey on 18/04/2016
A most enjoyable holiday - the organisation and transfers worked well and the hotel was a 'gem', friendly and relaxing and with helpful staff. The walking notes were easy to follow although care was needed on some paths where stony. Overall splendid walks in beautiful scenery with many spring flowers.
By Mr Taylor on 18/04/2016
Madeira is a beautiful, friendly and welcoming island, ideal for gentle exercise and relaxation.
By Mr Schafer on 18/04/2016
Summary: Beautiful Hikes, Great Meals. Wonderful Hosts
The Hosts: Hardworking couple David and Sue will do their best to make
sure the holiday meets all your expectations.
The Hikes: With an exhaustive knowledge of the surrounding area David and Sue ensure that
best hikes in the area are chosen each day. During our trip, low clouds enshrouded the peaks
on one of the days and they substituted two shorter but equally beautiful hikes at a lower elevation.
We are avid photographers and they customized one of the hikes, dividing the group so that those of us who wanted to take advantage of enjoying the beautiful wildflowers could do so, while the other were able to accomplish the longer hike. The two boot difficulty level properly described the hikes. Several hikes had some short but steep ascents and loose stones so a hiking pole(s) may be helpful.
Lodging and Meals: Casa Carrascal is quirky updated townhouse in the middle of the small village of
Parcent, Our room, the Segovia suite was furnished with a double bed and and antique couch and chairs. The ensuite bathroom was nice but required that you duck under a beam to reach the area with the toilet/shower. The weather was cool and overcast during our stay and we were unable to take advantage of the outdoor terrace and the indoor common space outside the dining areas is very limited. Although WIFI is available in the bar just up the street, it would have been nice to have it available in the house.
The meals were excellent!!! Breakfast consisted of a choice of yogurts, fruits, cereals, and a hot
items that changed daily. Pack lunches were a choice of baquettes along with fruit, a sweet snack and a large bottle of water. Dinners were absolutely fabulous! Wonderful appetizers, a choice of delicious entrees, and a nice dessert, all complemented with a choice of white or red wine.
By Ms King-smith on 18/04/2016
A delightful few days' walking in lovely, remote, unspoilt countryside. I enjoyed the birdlife and spring flowers particularly. The Portuguese we encountered were personable and friendly and spoke excellent English. My friend and I loved the food and wine - our reward after a day of walking! We got a lot out of what was, objectively, quite a short holiday.
By Mr Faulkner on 18/04/2016
Hiring a car gave more flexibility and allowed us both to walk following some of the route, especially the Fisherman's Trail and so to see the coastline, as well as having more time to explore other parts of the region. Ludmilla was outstanding in giving helpful, discrete and unintrusive advice
By Ms Burrow on 18/04/2016
Gozo is rather small to provide long enough cycle rides. We did not expect wind and would have found it helpful to be told about how windy it can be. It was a lovely holiday with enough variety to keep us interested. The Cornucopia food was very disappointing and the breakfasts unappealing.
By Mrs Simpson on 18/04/2016
Very comfortable accommodation. Good walking. Quiet. Excellent bus service from outside hotel to all parts of island. Suited us well for relaxing walking break.
By Mr Payne on 18/04/2016
I have been on Headwater walking holidays before (not for at least 8 years ). I now have a partner and I needed to convince him that the holiday would be enjoyable. My partner is in good health and fit but he is 82 years and he was nervous that the walking would be difficult. I persuaded him that a 1 boot would be fine but it was harder that I thought it would be.
When I first telephone Headwater to enquire about the holiday the telephone rep was most helpful so I suggested that my partner telephoned so that he could ask for the information he needed - this time there was a different rep and she was not so reassuring.
However we enjoyed the holiday and will attempt another with Headwater..
By Mr Townsend on 18/04/2016
Accommodation at Hotel Finca was super and everyone on holiday there were very friendly, especially the five Singapore ladies who we were walking and dining with. They were great company.
By Mrs Randall on 18/04/2016
This was a brilliant, relaxing holiday and a fantastic introduction to Spain which we had never visited before. Wonderful countryside, a gem of a hotel, lovely food and really helpful staff and walks guide. It couldn't have been better.
By Dr Garwood on 18/04/2016
Third holiday in Leutasch skiing and walking. All have been excellent. Good quality hotel in good location and excellent rep in Steve Barrington.
By Mr Willis on 13/04/2016
apart from not being picked up at the airport a well organised and enjoyable holiday in a good area with a good instructor and very good accomodation
By Ms Allard on 07/04/2016
5 days of great walks, each very different from the other so lots of interest and great scenery. We were the only ones in the walking group and so it was great that Steve tailored the walks to suit us in terms of distance, speed and breaks. He went out of his way to make our holiday a success and even took us into Seefeld on his day off.
Another Headwater holiday success, thank you!
By Mr Cameron on 06/04/2016
Varied and interesting trip with excellent driver and enthusiastic and knowledgable guide
By Mrs Shipman on 06/04/2016
Another very good cross country skiing holiday here during February with good snow conditions. Steve's expertise and his skill in organising a group with varying abilities is amazing - a very enjoyable week.
By Ms Bronger on 06/04/2016
Fun. We enjoyed our visit to Portugal.
By Pro Beevers on 06/04/2016
Great.......good walking , excellent notes and maps , good weather and good support. Requests for extra historical information promptly supplied by Ludmilla. Wonderful flowers, butterflies and birds, ! Food was excellent both in hotels and in the towns and Ludmilla advised us about local perceves speciality...and how to eat them. A good variety of places to eat.
Only suggestion is handrail or handrope in Pedralva cottage ( long flight of thirteen stone steps down to loo.....)
Wonder if L and T might keep a reference book of Flowers and Birds of Portugal in the van they could lend out... or we could consult?
By Mr Beal on 06/04/2016
Our third holiday with Headwater came up to usual high standards. Our representative Ludmilla was excellent and efficient. Although we had no problems we were confident that, had there been, she would have dealt with them promptly. We particularly enjoyed the delightful village at Pedralva - something out of the ordinary.
By Mr Pontin on 06/04/2016
We enjoyed our holiday despite unseasonal weather. We were not prepared for narrow roads and tortuous bends when driving, especially with the steep gutters on the insides of the roads. However, we managed to stay out of trouble! We learned that the islanders are hardier souls than we because many restaurants kept their doors flung wide while people were dining. Take warm fleeces with you for dining out!
The Melva Suites Hotel was another cold experience where the dining room had no heating and our room had only a portable oil filled radiator to keep us warm.
I would thoroughly recommend Las Tirajanos Hotel though because it was very comfortable, had a bath as well as a shower (very necessary after a long hike in the rain!), wonderful views and private terraces.
By Mrs Kenward on 06/04/2016
Excellent group holiday with good accommodation and very well organised. Wine included was good.
Varied program & walking harder than expected for one boot but lovely. Walking guide lovely & encouraging!
By Dr Nesbitt on 05/04/2016
Well organised trip,excellent food, rural location, plenty of opportunities for independent exploration as well as guided activities
By Mrs Mitchell on 04/04/2016
We had a very good holiday, the hotels were ideal and well located. We had no contact with any Headwater representative in Tenerife. Before the holiday your staff were concerned about oldies like us tackling the walks in Tenerife and did their best to put us off instead of helping us find a solution locally.
Dear Mrs Mitchell,
Thank you for taking the time to complete your post-holiday questionnaire. It was lovely to read you had an enjoyable holiday overall. We were however sorry to read you did not receive your welcome brief. As highlighted in your holiday information booklet, due to the logistics of this holiday, we do not have a dedicated Headwater rep based in Tenerife, although, we do provide an in person welcome brief on arrival and offer 24/7 emergency assistance should this be required. However, due to the varying times our customers arrive, we ask that you contact your rep pre travel to arrange a suitable time for this, we are sorry if this was not clear. In future, the rep will also try to contact our customers on the evening of arrival and where possible, will deliver the welcome brief over the phone as required.
Our sales team are experts on the holidays they sell, having tested them directly. When customers are seeking guidance on holiday suitability, our main goal is to ensure we provide thorough information to ensure our customers have the best holiday experience possible. We are sorry you do not feel this was delivered on this occasion.
In closing, we would like to thank you for choosing Headwater and look forward to welcoming you on another of our holidays in the future.
Kind regards, Headwater customer service team
By Mr Ball on 04/04/2016
Enjoyable notwithstanding some poor weather.
By Dr Loken on 30/03/2016
As usual with Headwater Holidays, we thoroughly enjoyed ourselves on this holiday. The locations were varied and interesting, the local guides did an excellent job, and the walking was very enjoyable.
By Mr Price on 30/03/2016
We loved our first experience of cross-country skiing. The ski guides were outstanding, and all staff at the hotel were most friendly and helpful. The food was superb, with a vast array of different dishes at every meal. The skiing area around Venabu is beautiful, with a huge variety of tracks to cater for beginners and intermediates - not being experts, we can't comment on suitability for them. We also loved the snow shoe expedition, and a couple of yoga sessions - both included in the holiday cost. In fact, everything that was needed was included in the price, and it would have been possible to have a good holiday wiothout spending any money locally. All in all, a great holiday.
By Mrs Turnbull on 30/03/2016
We had a great time. The skiing was excellent and we particularly enjoyed the guided ski tours which took us to different areas every day. We loved the walk on snowshoes to the waterfall too.
By Mr Clague on 30/03/2016
Thoroughly enjoyable, met a great bunch of people and skied in a magnificent location.
By Ms Hood on 30/03/2016
Friendly, well-organised and exactly as described.
By Ms Chandler on 30/03/2016
A unique holiday experience that fully met our expectations. Would highly recommend
By Mrs Lamb on 29/03/2016
This was our first guided walk, after many years of self guided holidays. We enjoyed the relaxation which came from not having to worry about anything at any time.Our guide Tiago was expert at assessing the capabilities and personalities of the group. We were able to go at our own pace, taking as much time as anyone needed to appreciate the wild flowers, birds and scenery. His passion for his country was inspirational and educational.
By Mr Moore on 29/03/2016
Excellent for seeing wildlife. Local guide Erika and driver Rono greatly enhanced this holiday with their expertise and knowledge- a lucky combination as Rono was a wildlife enthusiast himself. Some of the walks were not '2 boots' however heat especially during the latter part of the holiday dictated length of walks. Most of the hotels were very good/excellent and those which were not of the same standard compensated by location. Excellent boat trip and night walk which were highlights.
By Mrs Telford on 29/03/2016
Wonderful experience. Excellent location , great tuition great guides
By Mrs Wallace on 29/03/2016
Really enjoyed holiday in Bermuda. Beautiful island. Excellent walks. It is an EXPENSIVE destination, and therefore (for us) Special, But we don't regard Coco Reef as meeting 'special'. Fabulous location, but it's a bit tired, could do with freshening up, and no apparent sign of management involvement- maybe that's the Bermudian way? Furthermore its close to a Bermuda College, and during our stay a group of students were also resident, who although decent kids, kept different hours to us, and on 2 occasions kept us awake into the early hours. I don't think hotel management is doing itself any favours by mixing them with holidaying guests.
Restaurant food excellent, but menu needs regular update, a bit 'samey'after a week.
By Mr Kershaw on 29/03/2016
Excellent first holiday with Headwater. Nothing was too much trouble. They even arranged for me to see England win the Grand Slam on TV in Pedralva!
Walks were beautiful and the guides were easy to follow.
By Mr Siddons on 24/03/2016
The varied microclimates of Gran Caneria provided a range of varied interesting walks. Away from the tourist venues on the coast the island provides a great venue for walking. The network of paths was great and mainly in excellent condition which was an eye opener. Generally use is low so you get lots of space to yourself, great views and opportunity to enjoy the island.
By Mr Sargent on 23/03/2016
Gozo was an enjoyable destination but rather limited for a seven day visit in comparison to some of your other holidays.
By Mrs Monk on 23/03/2016
very well organised. Routes for walking and cycling ensured that all the items of interest were covered on this small island. Wonderful hotels.
By Mr Pattison on 23/03/2016
Another great guided walking holiday, despite unseasonable weather, Very varied and interesting walks, good hotels, and good food and wine. Javier dealt very well with the challenges presented by an unwell fellow traveller, and the changes forced on us by the weather. He judged our capabilities well in arranging a substitute walk which we felt was the best of the holiday.
By Ms Ringer on 23/03/2016
This was a very well planned, smoothly run holiday. All our connections/transfers/taxis operated like clockwork. We were very well catered for and the Finca
had everything we needed for an extremely rewarding and relaxing holiday. Our guide, Nick, was very attentive and inclusive and happy to impart his
knowledge of the area. We loved the challenge of walking in the morning and then plenty of time in the afternoon to chill around the beautiful grounds of the Finca - lovingly developed over the years by our hosts Sue and Gordon. All the staff were very accommodating and friendly. We couldn't have asked for more.
Thank you everyone involved.
By Ms Cazalet on 22/03/2016
Enjoyable. Very good location (as long as lots of snow). Very good guide, learnt a lot and all in group improved a great deal by end of week. Mini bus a complete bonus. Small groups. Distance from airport to location less than an hour.
By Mrs Spencer on 22/03/2016
Casa Carascal was dark, oppressive and the time we were there, cold. Heaters and extra blankets were happily supplied, the fire was lit 1 hr before dinner. Not enough seating for number of guests indoors. Outside area totally enclosed by walls. Neither conducive to socialising before or after meals.
Could do with updating re paint in rooms and new bed covers but they were I guess, in tradition with the building.
I acknowledge that mountains demand respect and health and safety rules demand acknowledgement but felt Sue was a little over enthusiastic! In her approach. Prefer to make my own judgement re use of poles and my walking style over rough scrambles. She was however helpful to those who had difficulty.
At dinner, it would have been good to have been offered tea or coffee at the end of the meal, it doesn't take long to arrange. It was grudgingly granted when asked for on the last night!
Wifi would have been appreciated.
Excellent food! Good portion sizes. Good wine.
By Mr Wall on 21/03/2016
Excellent Rep in Marita and driver in Diego.It was nice to have the same driver all the time. Bikes were excellent, much better than the ones we had in the Asturias holiday earlier in the year when half the gears slipped. Every hotel, except in Cadiz gave us freshly brewed wonderful coffee for breakfast. We have never had that before in a Headwater holiday .Hotels marked down for food was not because there was anything wrong with it just that breakfast was very limited.eg at Medina di Sidonia just bread with those awful sachets of packaged jams and spreads. Comfort marked down for a couple of hotels because it was difficult to get a good night's sleep because of noise outside. At Medina Sidonia some sort of machinery going all night .The hotel in Cadiz has the best rooms at the front as they have large French doors and a little balcony over a pedestrianised street. It is actually fine until after midnight when the bars from the square down the road empty out and revellers pass by the hotel until the eary hours. We had an extra night so changed to a room at the back where there is only a small nonopening window over the door. Slept very well though so it was worth it.Very scenic area. I think grading is 2 plus not a 2.
By Mrs Rome on 21/03/2016
Overall very good, only minor improvements needed on mid day meals- not needed when travelling for prolonged time-could be more snack based when having a three course evening meal.
By Mis Ross on 21/03/2016
There is no better place to cross country ski than Venabu. Food, accommodation and quality of Guiding is excellent and Line, Robert, Wenche and the rest of the team maintain their standards year in year out. A unique place.
By Mrs Emmett on 21/03/2016
We found the first day hard: getting used to a new car, parking in a busy town to get lunch as suggested by the guide, an awkward and long drive to and from the start point and a very challenging walk. Rather too much for the first day. We suggest an easier itinerary for the first day would be preferable. We enjoyed a rest next day in the delightful little beach resort near the hotel. We enjoyed the transit day; an amazing drive and excellent FLAT walk near Mt Teide! The drive down into Garachico was exciting but we had got used to the car by then. Being in the centre of town was great. We found the walk in Teno Alto the best of all because of the diverse landscapes and exciting ridge walk. We had a second rest day with a pleasant and rewarding drive to Punto de Teno and some beach time. Finally we did most of the Masca Ridge en route to the airport. Unfortunately we were thwarted by a no entry sign on a gate not mentioned in the notes, but after wasting some time looking for a different route, clearly going through it was the best way forward. Overall this was a really good holiday, a few challenges but that is part of the fun. We were pleasantly surprised by how interesting and beautiful we found Tenerife to be, helped by the perfect weather we enjoyed.
By Mr Lloyd on 21/03/2016
Very different from our usual breaks, it was hard work but worth it. We would never have found these gems, and driving to them along the twisty mountain roads was half the adventure! The hotels were lovely, although quinta roja was a pain to get the bags and suitcases from the car, it was more than worth it.
By Ms Day on 21/03/2016
A very enjoyable holiday, that matched our expectations derived from the description of it in the brochure.
By Mr Daum on 21/03/2016
We had an excellent holiday and Gran Canaria has stunning and varied scenery. The walking was hard, at times, but very rewarding which made it all worthwhile.
The Hotels were very different in character but enabled you to visit and experience the contrast between the North and South of the island which are very different. The food in both was excellent and the warm welcome and hospitality we received at Melva Suites stood out.
By Mrs Simms on 21/03/2016
The Finca el Cerrillo is a wonderful place to stay in a beautiful location. We were extremely well looked after and the organisation was seamless. The walks were, as stated in the brochure, very gentle and leisurely. We would definitely consider returning especially If some more challenging walks were on offer.
By Mrs Quant on 16/03/2016
The hotel was excellent - beautiful surroundings and facilities. The food was varied and plentiful and you were spoilt for choice with local dishes included. The staff were very friendly and Gozo is a lovely unspoilt place where you felt safe to walk in the countryside and enjoy the wonderful scenery. It was a place to relax and unwind. The walking routes took you through a lot of different scenarios and gave options to visit sites of interest.
By Mr Butler on 16/03/2016
Nice hotel with friendly staff. Coastal walking was good. Some of the walks involved long stretches on road, and although there is not much traffic, this is quite tiring.
By Ms Stavert on 16/03/2016
Excellent holiday, Martin was a fantastic guide and knew the area really well. He adapted the walks to suit people's ability.
By Mr Hawley on 15/03/2016
Gozo is a great place to cycle; the people are very friendly, the food and wine great and there is much to see. You might like to include a side trip when you are going through Munxar on your way to Sannat. Take the road to the Sanat Cliffs as you leave Munxar. The road is new and rises gently for about a Km. Wonderful views of the Sanat Cliffs and across to Xlendi Bay. Retrace your way back to Munxar and continue on to Sannat and the Hotel Te Cenc. It is possible to walk from the cliffs directly to Sannat on a track, but we did not try cycling the tract.
By Mrs Bertels on 15/03/2016
Excellent holiday, well described in the brochure. However I thought the walks were a bit short so there was quite a lot of free time at the Finca. While the Finca is a really lovely place it was a little remote so if you wanted to go into the village/town there was a very steep walk down the ravine and back up the other side. I am sure later in the season the Finca is a lovely place to stay with swimming pool and lots of outside sitting areas but in early March it was a bit chilly. I wasn't too keen on the wine tasting in the morning before a walk. We seemed to spend a lot of time eating. We only had picnic lunches on 2 days which meant a lot of food was provided both at lunchtime and in the evening. I would have been happy to have longer walks and more picnic lunches.
By Mr Sinanoglou on 14/03/2016
Though the rating (one boot+) is accurate, I would have preferred longer walks on most days. The use of three locations in three very different settings is an attractive feature as is the superb seafood. The village of Pedralva is an unusual and well-chosen base from which to explore Portugal's west coast. The use of a Portuguese partner organization (A to Z Adventures) and local guides works extremely well. This is an ideal holiday for those who enjoy half-day walks in a variety of landscapes covering a region that stretches from the river border with Spain in the east to the Atlantic beaches and sea cliffs in the west. The guides are well-informed and very attentive.
By Mr Harris on 14/03/2016
A good strenuous holiday for an elderly single traveller. The guides and the other travellers were good organisers and excellent companions. No complaints.
By Mrs Smith on 14/03/2016
A fantastic week learning to cross country ski. Our rep, Steve, made it all completely effortless - getting us to and from the resort, teaching us how to ski, making sure we were always well-fed and watered and ensuring we got to the best snow every day - could not fault it.
By Ms Barnwell on 09/03/2016
This was my fifth visit to Leutasch to enjoy cross country ski ing. Steve, the Headwater representative, is very professional, friendly and excellent at assessing the skill levels of individuals and ensuring that the day's activities are planned to meet all needs. Thoroughly recommend this holiday.
By Ms Elsden on 09/03/2016
The Leutasch Valley is a brilliant base for xc skiing - and Hotel Xander in Kirchplatzl, enabled skiing almost direct from the door. Steve our guide and mentor was brilliant in his teaching and giving help and advice and managed always to pop up just at the right place if we ever had a query. (Haven't a clue how he always achieved that - although he knows the area so well and is a much better map reader than I!) The hotel is lovely and quiet, although the bulk and volume of food was enough to sink a battleship. And the staff could have done with a crash course at a charm school to learn to smile a little more! Shame there was no lounge area to enable you to chill out in, read a book or have a cuppa - I generally went back to my room after supper on account of this and if you're on your own, this did make it a little flat. You don't always want to hang out in the bar. And since there were no local facilities to visit without a 30 min yomp, you did need a good supply of books and your room fridge well stocked! Go for the Stempel stamp collecting system - gives a real target to clock up the km!
By Dr MacMillan on 09/03/2016
Excellent area for xc skiing, and hotel, equipment, staff also excellent
By Mrs Goodfellow on 09/03/2016
This holiday delivered exactly what it said on the box- fantastic, extensive, well maintained ski-ing area, a friendly sports hotel, likeminded guests, great hospitality, superb ski instructors and guides.
Don't go if you want a modern, five start hotel, but do consider it if you love XC skiing or want to try it for the first time.
By Mr Heyes on 09/03/2016
Rather a long time in coaches travelling, perhaps unavoidable. Las Terrrazas had two free afternoons to walk round, one is enough! Some suggestions for the last day in Havana would have been helpful.
A great group that we went with. 10 seemed to be just right.
By Mr McNab on 09/03/2016
Gozo is a small island but packed with interest. We loved the Hotel Ta Cenc, its architecture, location, friendly service and very good food. The walks were excellent and took us from quiet villages to fantastic coastlines through terraced valleys. It was sunny and mild and just what we needed after a very wet and very windy winter..
By Ms Montbazet on 04/03/2016
It was a magical week. The location of the hotel and it's facilities was perfect. I really appreciated the welcoming and informal atmosphere.
Our cross-country skiing adventure was very versatile. We were faced with different challenges every day.
Our instructor and guide was always on hand to help and encourage us. He filled us in on local historical and geographical facts and his sense of humour and vivid anecdotes made for a very entertaining week.
The beautiful winter landscape made my dream come true!
By Mrs Morgan on 04/03/2016
Brilliant holiday thanks to Steve who made sure we were all really well looked after, no matter what our abilities or fitness. I definitely recommend this beginners week for anyone venturing into cross-country skiing for the first time. The itinerary was flexible, enabling Steve to select the location according to the weather conditions & our abilities. Had it not been for Steve, I suspect we would have been going round & round the local loipe and would have missed out on much of this beautiful area. We had absolute confidence in his judgement of what we could safely tackle. He was able to push us just beyond our comfort zone, enabling us to progress further than we would have done with a few 2 hour sessions in ski school. Guests from another company were clearly envious of our experience & may well be future clients of Headwater. The hotel was very comfortable & had a great wellness centre - as long as you don't mind doing saunas the European way. The food was plentiful & mostly very good. The service was variable but amiable.
By Mr Ferdenzi on 04/03/2016
We would recommend a cross-country ski holiday at this friendly. laid-back resort. The area was lovely and it felt so peaceful because we had it all to ourselves!.The food was bountiful, imaginative and always of high quality. The staff were helpful and leaving the resort felt like leaving friends. The tuition was excellent, the ski tours good and varied. The wireless was reliable. The rooms, though small, were adequate for a week. It was useful to have a drying room for damp clothing and the saunas were good and well-used. The transfers to and from the (Oslo) airport were good and reliable.
By Mis Kerridge on 04/03/2016
Amazing trip to get away from everyday life, relax and enjoy the mountains. Richard was a brilliant guide and teacher. Loved the snow shoeing and husky dogs too. Food was superb and never ending...fantastic. Can't wait to go again
By Mrs Watkinson on 04/03/2016
Our cycling holiday was just the BEST! I am a non-cycling person, afraid in traffic, and not especially into sport and fitness. My husband is Mr Fit, and cycles quite a bit. This holiday was so much fun for both of us. Well within my capabilities, and although not very demanding, the cycling was enough to keep my husband happy. Can't wait to book another Headwater holiday.
By Mrs Auger on 04/03/2016
The walks were varied and well within our ability, although we appreciated having a day off on the fourth day. The guides (Andreas and Javier) were very knowledgeable about the flora and fauna, geology and history of the island, which added enormously to our enjoyment. We couldn't fault the hotel (San Roque), and especially liked having a Jacuzzi bath to revive our muscles each evening, before dinner. The chef produced delicious and varied meals both on the set menu and the vegetarian alternative.
By Mrs Merry on 04/03/2016
This was our first Headwater holiday & we were impressed. The hotel is a real gem with impeccable service & wonderful food. Dietary requirements were known about by both hotel staff & our guides. Both guides were helpful & knowledgeable about the locality, flora, fauna etc. They also provided great picnic lunches. The idea to go to a local market one day to choose picnic items was a good one.
We had not visited Tenerife previously & being situated in the quiet town of Garachico was lovely. There was plenty to occupy us there on the free day. All in all this was a splendid holiday, the walks varied & interesting. We were only a small group, 2 couples only but we seemed to gel which is always a bonus. We really have no criticism to make. Wonderful & we'll book with Headwater again.
By Dr Harris on 04/03/2016
A holiday in which you get away from the crowds and experience the country intimately, complemented by good food & accomodation
By Dr Holloway on 04/03/2016
We had an enjoyable walking experience in Gran Canaria and in general the walk instructions were excellent although there were some mistakes that were mostly corrected by the local guide at an initial meeting on arrival. It is worth asking as many searching questions from the local guide at this point.
By Mr Bumfrey on 04/03/2016
A very scenic island with lots of walking opportunities, some of which can be quite challenging. Friendly and comfortable hotels.
By Mrs Mendoza on 04/03/2016
This was the second Headwater holiday I have been on which was guided by Javier. He is a fantastic guide and so knowledgeable. As well as walking he showed us lots of flora and fauna and lots of other interesting things.
All the walks were very interesting and the views were great It was good that we stayed at two hotels, both very interesting.
By Mrs Gatward on 04/03/2016
The hotels, our guide Javier and the fellow-travellers were all excellent - unfortunately the weather wasn't as good as I'd hoped but nothing can be done about that. I think Javier realised when he had to re-arrange our final walk (due to snow) that the alternative was a bit difficult for me - but I got there! I have to say everyone else thought it was wonderful!
By Mr Wildsmith on 03/03/2016
Excellent varied walking on the coast and on the Levada system. Good variety of hotel.
By Mr Shore on 25/02/2016
The weather throughout the Alps this season has been too warm, so as a result the snow in the cross-country areas is fairly poor. At Kandersteg some of the more interesting valley skiing was closed. However Kandersteg has the advantage that - in addition to the valley skiing - there is some high (2000 m) cross-country skiing at Sunnbuel which is accessed by cable car. When we skied at Sunnbuel it was very quiet and we felt like polar explorers! The valley skiing is less extensive than at Leutasch or Dobbiaco, but this also means it attracts fewer people, meaning the trails are quiet. The hotel Alfa Soleil is old-fashioned, in keeping with the whole village which is sleepy and - like the trails - quiet. Although it is on the 'main' road, there is hardly any traffic and it is very quiet at night. The food at Alfa Soleil was good, including the vegetarian options. The restaurant has a good selection of local wines. The service was excellent - in the restaurant, at reception and also the housekeeping. In fact the housekeepers were more thorough than I can remember at any other hotel - even tidying disorganised pairs of shoes for us! The owner, Peter, provided a warm welcome and was available throughout the week for help and advice. We paid a supplement for a junior suite and I'm glad we did - the basic rooms are small.
By Mrs Davies on 25/02/2016
We love the Leutasch for skiing holidays for many reasons, notably:
- The fact that the hotel provides a friendly welcome and is situated right in the heart of the extensive ski area (catering for all levels of ability),
- The transfer from the Airport is quick,
- The accommodation and food are good
- Above all - Steve's guiding and extensive knowledge of the area adds tremendous value.
- This why we have returned for the last 5 years and why we are planning to return.
By Mr Elworthy on 25/02/2016
great holiday in a very beautiful place. Hotel meet all expectations with wonderful views, food and staff. Steve took great care of us all adapting to our ever changing needs and helping to accommodate a party with very different needs and abilities. it all added up to a fantastic holiday. thank you to all who made it happen.
By Mrs Gillott on 25/02/2016
The guides were fantastic, food amazing. Unfortunately xc skiing is not for us.
By Mrs George on 25/02/2016
Stunning scenery and great walking destination. Great climate for Jan/Feb.
By Mr Worsley on 25/02/2016
Met our expectations exactly- no hitches throughout.
By Mr Mattingly on 25/02/2016
Excellent hotel & guides. One or two walks do require a head for heights (this was pointed out in brochure).
By Mr Pomfrett on 25/02/2016
Probably the best walking holiday we have had in Europe. A decent walk each day but you could do other things if you wanted. 3 of the five walks were really beautiful and the other two were good. Accommodation was fine and the reps were helpful. The notes were clear and easy to follow.
By Mrs Woodruff on 25/02/2016
Well organised holiday with an excellent local guide.
By Mr Rayner on 25/02/2016
An excellent holiday with an exceptional guide (Javier) who was passionate about the geology, geography, and natural history of the island of La Palma.
The walks were well chosen and we saw different aspects of the island. He was adaptable - when the temperature dropped to 5C with a wind speed of 34kph he decided to forego the high altitude ridge walk for one further down the mountain. He took us to an interesting selection of restaurants so that we could experience local cuisine. And he was a good and careful driver and had a fine sense of humour.
By Mr Ezra on 24/02/2016
Steve,the resort host, couldn't do enough for the group during the week, always making sure that clients had skiing applicable to their abilities (from beginners to seasoned skiers). Even on his day off, he showed up at the hotel in the morning and ferried 4 of us to another village, rather than have us catch the bus. The skiing was good and we were blessed with good conditions. Trail preparation was also good, with only 2 tracks remaining closed all week. However, the area overstates how many kilometres of trails there actually are, counting shared classic and skating runs twice. The Xander is a pleasant, not overly large hotel with good, if sometimes busy, facilities. It is somewhat remote, being in a small hamlet, but because of this, it is very quiet, with no nighttime noise. The normal rooms were huge, bordering on suite size. The food was good and plentiful (afternoon 'tea' was a real bonus) with most courses being buffet style. It is as well to have some supplies in your room if like a night cap, as the bar closes if there are no customers around (we returned from a post dinner walk to find the bar closed by 9:30). With the blessedly short transfer from Innsbruck (less than an hour) and the early flight, our room was not ready on arrival, as were others. Given that this is the time that Headwater clients always arrive, I would have thought that the hotel would make sure that clients were ready to be shown their rooms upon arrival.
By Mr Hudson on 24/02/2016
A very good holiday with an excellent rep. We expect to return next year.
By Ms Smith on 24/02/2016
This was our first time cross-country skiing and we are totally hooked. This is due to the beautiful location; perfect snow, and the excellent instruction that we received.
By Mrs Harper on 24/02/2016
A great experience with a young enthusiastic guide. The only disappointment was the weather.
By Ms Brown on 24/02/2016
Perfect combination of varied and scenic walking, great hospitality, delicious food and comfortable accommodation.
By Mr Kell on 24/02/2016
We very much enjoyed our week in Gran Canaria. The walks we did provided panoramic views of the island and fortunately all the days we walked we were blessed with excellent weather and visibility. We opted out of the last walk on the Sunday because of poor weather conditions which seemed to affect most of the island. On balance we found the walks more strenuous than 2 Boot might have suggested, especially on some of the steep descents. We were quite stiff after 3 consecutive days but happily recovered quite quickly during the day's transfer. We do a lot of walking and exercise regularly at the gym so would stress the need for physical fitness to do these walks. See comments below about the Hotels. San Bartolome is so central really that on balance all of the walks can be accessed from there though it might involve a little more mountain driving which some folk may not appreciate.
By Mrs Best on 22/02/2016
Kandersteg is a picturesque spot. Unfortunately the snow was not as good as in previous years in Austria and Italy. It meant that I didn't feel that I had done as much skiing as in the past, however I still had a lovely holiday. The ski instructor --Stephan-- was excellent. Good spacious twin room at this hotel for single occupancy. That is good when they feel the need to charge a single supplement.
By Mr Munro on 22/02/2016
Kandersteg and its mountain setting made for a glorious winter holiday offering ua a mix of cross country skiing and winter walking in the high Alps. All in the knowledge you are returning to a very comfortable hotel with delicious meals and a lovely welcome always
By Ms Dutton on 22/02/2016
We appreciated the flexibility Steve offered in our itinerary. Great area for xcroutry sking with good variety of terrain and routes. Would have been happy with more rustic accommodation with log fire in a communal area and less food would have been fine!
By Mr Tomkinson on 22/02/2016
I decided to take a cross-country skiing holiday at the Venabu Fjellhotel after reading the recommendations left by previous visitors on the Headwater website which I fully endorse. The hotel was comfortable with welcoming, friendly staff. The food was wonderful & plentiful - 5 course lunches & dinners with many different dishes to choose from.
The ski tour leaders were excellent.They gave advice on skiing techniques and also explained features of the landscape, plus details of the local flora & fauna which added to the enjoyment of the tours.
I stayed in a single room in the East Wing which was adequate if a tad on the small side. Larger rooms are available in the West Wing for a supplement. Tea & coffee was not provided in the room, but is available in the public rooms at no extra charge.
I met several guests in the hotel who had stayed there before & one person was on his fifteenth visit! I, also, hope to make a return trip to this hotel at some point as it is an excellent centre for cross-country skiing with many kilometres of waymarked loipen from the hotel.
The only improvement I can think of is that it would nice if the hotel had a swimming pool!
By Mrs Holland-webb on 22/02/2016
Cuba is a fascinating, colourful and vibrant country. A place to relax, enjoy the music and the rum and definitely, forget it is the 21st century.
By Mr Cross on 22/02/2016
I thoroughly enjoyed this Headwater holiday, of which I have had many. Luckily our small group all got on well with each other - important for a guided holiday. You can rely on the excellent guide (Javier) and the excellent hotel San Roque, and Garachico is a pretty little coastal town. What you cannot rely on - in mid-February in Tenerife - is good weather for walking every day. Cloud and/or rain, plus high winds, are a real risk. Javier was intelligent and flexible, taking us back to the 'always dry' Teide National Park more than once, after we got a soaking on one lower altitude walk.Would go walking again - probably to another of the Canary Islands - but in April/May, not February.
By Mrs Underwood on 22/02/2016
Fabulous weeks walking holiday our guide Javier was brilliant each day was a fun filled day, great walking routes and with an extremely pleasant knowledgeable young guide.
Would recommend 100%
By Mr Summers on 17/02/2016
The resort was small with limited skiing available (we accept the weather was a factor but the skiing was limited even with good snow). The hotel staff were exemplary but our bedroom was small and tired. The resort lacked atmosphere and energy. Without the cake shop/cafe it would have been a disaster. Fortunately we were with friends we had met on an earlier Headwater holiday! Having to pay for the sauna and for tap water at table was an irritation!
By Mrs McKown on 17/02/2016
This beginners week in Venabu was in my opinion the perfect introduction to the delights of cross country skiing .
The all inclusive package insulates you from the normal expense of a holiday in Norway in this snow assured area .
The hotel was charming all the staff friendly and we wanted for nothing during our stay .
The room was warm and comfortable , the food plentiful with all tastes catered for and truly excellent .
Our ski instructors,Richard and Siobhan were great .
There wasn't a direct flight from Manchester to Oslo but that is the only downside to this holiday !
I rarely return to the same location for holidays but I can see why people do for this holiday and I think it will be very difficult to
match this experience and overall value , so I might well be back again !
By Dr Barton on 17/02/2016
A really good experience - excellent organisation, beautifully located hotel with comfortable accommodation and lots of really good food, great skiing tuition tailored to our needs, huge choice of ski routes and other options such as snow shoe trekking - and other guests in the hotel were really friendly and good company. Hard to beat!
By Mr Huddlestone on 17/02/2016
An enjoyable winter break in milder weather with an interesting variety of walking, without being too challenging! The hotels provided excellent facilities for rest and recuperation with good dining and comfortable surroundings and some stunning views in places.
By Ms Swiecicka on 17/02/2016
Can't really comment on standard of accommodation normally offered by Headwater as we upgraded wherever possible. At Costa D'Oiro (where we paid for superior room) we were put in room 3016 (I think) which, we later realised, has to have been the worst of all the superior rooms in that building (ground floor, in the back left-hand corner of the building) - the bathroom facilities were modern but the room itself was very dark and cramped (had a 3rd bed in it so nowhere inside to sit or even to put our cases). The patio was dark & dingy and only got the sun for about an hour or so around breakfast time (which wasn't much use to us as the room was not 'ready' for us to go into until after 1pm). The superior rooms on the other side of the building (i.e. facing the small road) were much brighter and bigger but we were not given the option of changing. We wouldn't have minded a room at the back of the building had it been on the 1st floor level as this would have been much lighter but we very much got the impression that we were put in that room to make it easier for cleaning - i.e. all the rooms to be cleaned were together on the ground floor. The restaurant was closed in the evening so comment re food relates to breakfast only, which was good. I would not stay in this hotel again.
Dear Ms Swiecicka, Thank you for taking the time to complete your post-holiday feedback, we were pleased to see you had an enjoyable holiday overall, however were sorry to read of your dissatisfaction with your room at Hotel Costa d ‘Oiro. We have discussed your comments with the Hotelier; he was also disappointed to receive your feedback and is sorry this issue was not resolved during your stay. This hotel is not one we normally use for our walking holiday, however we do use it on our cycling holiday and the overall feedback received is good. However, we do appreciate we cannot afford to let our standards slip, so will continue to monitor all feedback received and will work closely with our hotelier to ensure they are delivering the standard of accommodation our customers have come to expect. In closing, we would like to thank you for your constructive feedback and look forward to welcoming you on another of our holidays in the future. Yours sincerely, Headwater customer service team
By Mis Ross on 11/02/2016
Venabu is the best place for cross country ski-ing. No matter what your level of experience is, you will be well looked after and have a great week.
By Mr Mitchell on 11/02/2016
Overall very good , although due to exchange rates Prices are high compared to hotel prices
By Mrs Kerr on 09/02/2016
Extensive area for cross country skiing with good walking options when snow condition poor. Knowledgeable, enthusiastic and helpful local representative.
By Mr Kidd on 05/02/2016
Steve, Steve, Steve...was brillant...his coaching was very relaxed and got the group finding their 'ski feet' quickly. I had done some downhill skiing in my youth but never expected to xc ski so far and in so many different areas during the week! We must have done most of the blue routes in the valley and beyond with the added benefit of the use of Steve's minibus. I'm definitly hooked...wish I'd tried xc skiing years ago!
By Mrs Bowen on 05/02/2016
An excellently run holiday in a beautiful area. Our guide was always prepared to go the extra mile to make our holiday a success. Walks were excellently prepared and led with extra visits such as to a banana plantation thrown in. He even took us to the market on the first walk day to show him what we all liked in our picnics which were amazing! He also avoided a long wait at the airport on our leaving day by taking us to a nearby beach unencumbered by our luggage and returning for us later. We recommend him very highly.
By Mrs Cockram on 05/02/2016
An excellent holiday all round. Everything was looked after for us both by Headwater and the local guide whose knowledge was exceptional on every subject and for whom nothing was too much trouble. Accommodation superb and just what was needed at the end of a day's walking.
By Mrs Morris on 05/02/2016
Superb leader - sociable, knowledgeable, charming, considerate. Excellent hotels, especially the Hacienda, where the staff were charming and the quality of the accommodation and surroundings excellent.
By Ms Freeman on 04/02/2016
Although flights were arduous with 4-hour stopover in US, on the whole flights were good. Costa Rica is a fantastic place and our guide Pedro was so enthusiastic about the country and wildlife and very interesting on political and historical details which greatly enhanced our experience. We travelled in a small (4) group which although initially I was doubtful about, in fact worked out well. The driver of the bus was very good and we got to places in comfort and in promptly. The walking was fantastic. Some walks were quite arduous but not impossibly so and always very interesting. Highlights for me were the night walk in the forest near Cebadilla and the boat trip through the Cano Negro Wildlife Refuge. The final hotel at the beach at Playa Hermosa was a wonderful end to the holiday.
By Mr Kerry on 04/02/2016
The guide was very good at getting us to places when there was no one else around which made things more exclusive. In addition it was our idea before we went to have the boat trip at Cano Negro in the afternoon which was a great success. We had the river to ourselves, saw 23 different types of bird and even the guide saw things she had never seen before, like howler monkeys on the ground.
By Mr Whitley on 04/02/2016
Costa Rica is a fantastic country for wildlife and fauna, however doing a walking holiday there may not be the best option if you are going primarily for the flora and fauna. Getting there and back is painful going via the USA; if BA bring in a direct route from LHR then that will be much the best option.
The people are lovely, and our guide (Erika) was always smiling and very helpful.
By Mr Curwen on 04/02/2016
Although there was insufficient snow for any real skiing we still had a fantastic holiday. Steve organised great walks with options for everyone. He is an excellent guide. The spa at the hotel was an additional treat.
By Mr Kennedy on 04/02/2016
Although the accommodation is dated at this hotel, it is more than adequate, clean and comfortable. The family welcome, ambiance and excellent wholesome food, makes this a holiday worth repeating.
The teaching instruction we had was excellent and we were extremely well looked after. The guides went out of their way to ensure we had a rewarding and enjoyable introduction to XC skiing even though we were reluctant to go up or down hills!!
By Dr Simpson on 04/02/2016
Wonderful trip and made even better by out guides detailed knowledge of the area and his ability to swap walking days to suit the conditions - stayed in the woods when cloud cover was low. Everything was wonderful except that we had no hot water in our room at 7 am (it got going by 7.40) and again at 6 pm. This was because our room was a long way from the centre of the hotel and / or the system couldn't cope with lots of people all wanting hot water at the same time. I raised the issue with reception twice and was assured that the hot water boiler came on at 7 am, but this certainly wasn't sufficiently early to supply us. Compeletly wonderful hotel in all other ways, so this was a pity. I would certainly recommend this holiday to anyone, but it's ceratinly 2 boot!
By Mr Ridley on 04/02/2016
Another excellent holiday with Headwater
By Mr Booth on 29/01/2016
Both the guided and self guided parts of the holiday were excellent. We were taken to parts of Tenerife and Gran Canaria that were spectacularly beautiful, rugged and interesting.
By Mrs Riddaway on 28/01/2016
Hotel Las Tiranas is a very pleasant friendly place to stay with excellent faciities including a lovely swimming pool and wellness centre. The very extensive buffet breakfasts and lunches mean that it is possible to find plenty of food to please anyone's tastes. Lots of pleasant places both inside and out to sit and talk or just relax.
Hotel Melva Suites has a very minimalist design and is set in grounds covered mostly with small stones and few plants. It has no facilities except a restaurant but this was friendly and the food was good. Breakfast was very limited and cold and provided in the corner a huge hall. The whole experience would be much improved if breakfast was to be served in the restaurant.
By Mrs Ruberry on 27/01/2016
This was coming up to our 20th visit to Venabu. For us it is more like 'going home' to see friends and family than a basic holiday. Venabu is a unique destination.
By Mr Summers on 25/01/2016
We had a fabulous holiday. There were only two of us on the holiday and Steve was amazing! My wife hadn't done x-country skiing before but Steve made sure she was very competent within a few days and we couldn't have asked for or received more attention.
The hotel was your 'alternative' hotel. I have stayed at the Zander twice before and was a little apprehensive. However the Hubertishof was excellent. All the staff were very attentive and friendly. The food was superb, particularly the dinners in the evening. The swimming pool, sauna and steam room were spotless and easily accessible. The hotel was a little way out of town but there was a bus stop nearby and the town was 8 minutes away. The hotel had a sister hotel in town where we could take tea in the afternoon at no extra cost and if we missed the bus they would offer us a free transfer. We gave the hotel a top rating on Trip Adviser.
The ski trails were outside the hotel door and it was easy to skip back to the hotel in the late afternoon from town. Overall I thought the hotel better than the Zander.
By Mrs Freedman on 25/01/2016
The hotel is really welcoming, and the ski guides and the food both excellent. This was my fifth visit.
By Mr Hirst on 25/01/2016
Northern Tenerife is dramatic and beautiful. The walks were very varied, with stunning views and much of interest along the way with excellent, knowledgable local guides. Our hotel was charming and after a day of walking it was lovely to relax each evening round the pool and enjoy a delicious dinner.
By Mrs Greggs on 25/01/2016
By Ms McEwan on 25/01/2016
Good walking, good company, good food, good location.
By Mrs Bullock on 25/01/2016
Apart from the hotel bedroom being a little too warm for our liking there is nothing else we could find to complain about in any way. And we could probably name every mountain tha surrounds the Leutasch Valley - well we could have done last week anyway......
We could perhaps have done without the rain on the first day, but I don't expect you can do much about that.
By Mr Learmont on 22/01/2016
We stayed in two hotels, the Tirajanas and Melva. Our stay in the Tirajanas was very enjoyable; there were a couple of niggles (separate charge for wi fi and use of safe in room) but overall amenities excellent, service and food both good, walks from hotel great (albeit quite physically challenging). We did not think the Melva was a good choice for Headwater customers - it was a long distance from the walk start points; the atmosphere and location were bleak; the food slightly odd - an excellent quality evening restaurant (even though menu choices were odd e.g. scrambled eggs and artichokes, anchovies with a small tomato) offset by a really poor breakfast in main hall (warm water from a thermos for tea/coffee; no fresh bread etc.). The rooms were clean, spacious and well equipped but the exterior was like a car park and not appealing at all. We enjoyed our visit to Gran Canaria but were we to go again we would prefer to stay for the whole week in Tirajanas and steer clear of Melva.I trust this is helpful.
By Mr Hooton on 20/01/2016
Cycling is not the main part of the holiday; it gets you through the county side and build up your appetite to enjoy food and drink in the towns and villages along the way. The break days enable you to take in the places along the way; it is well worth taking the time to explore and find out about the places, you'll discover the convent nuns who sell biscuits through a hatch in Arcos de la Fontera, and the 16th Century competition between the churches for supremacy through acquisition of increasing old a decaying bodies of saints.
By Dr Sadler on 20/01/2016
We enjoyed our visit to the area very much, and apart from the luggage problem, we had no real difficulties.
However, we did have one concern that troubled us. On previous headwater holidays, we always felt that we had the reassurance of a Headwater rep to contact in the event of any difficulty, e.g. in the event of an accident, buckled wheel etc.When we asked the Donnau lady what would happen in the event of such a situation arising, (expecting her to say we'd come out to you), we were most disconcerted to hear her say that 'you have a list of Donnau stations around the lake. If you have a problem you must go to them - they will not come to you'.
We had not realised the implication of the arrangement Headwater had with Donnau, that resulted in raising our anxiety levels if anything had gone wrong. We would certainly check with Headwater if booking a future holiday that we had a local rep at hand. If there wasn't , we would not book that particular holiday..
One last point. In places, the fine detail in the instructions was inaccurate and misleading. this delayed us on occasions.
By Mrs Hughes on 19/01/2016
Great introduction to XC skiing. Wonderul scenery, lots of snow. Amazing food!
By Mrs Hannah on 19/01/2016
Venabu is the perfect winter 'get-away-from-it-all' destination, and great for immersing yourself in learning how to cross-country ski. It was lovely staying in a hotel that is still owned & managed by the original family. The instructors were superb, and really made the holiday for me. We had an American, Richard , and his lovely wife Siobhan with our beginners group. They were so experienced, yet incredibly patient, enthusiastic and encouraging and displayed such a passion in passing on their expertise. It made for a brilliant holiday!
By Mr Jamieson on 19/01/2016
We did all the walks in the itinerary except the Las Casas de Afur as it promised to be simply a descent of 700m on difficult footing followed an unrelenting climb (or bus trip) back up. As reasonably fit 70s we coped with all the others, but considered most to be at the top end of Headwaters two boot category because of the generally rocky terrain and occasional need for a head for heights
We found the individual walk descriptions out-of-date. In several cases there had been welcome improvements such as better waymaking and resurfaced roads (the Chamorga walk). But on the Los Organos walk we had to retrace our steps after 4km as a key section of path has been closed on safety grounds since at least February 2015. Yet Headwater still included the walk in our package.
As all the walks are some distance from the hotels a lot of driving is involved, much on twisting mountain roads; we did 700km in seven days (including 60 minutes each way for the aborted Los Organos walk). Not a problem for us, but it may not be everyone's cup of tea.
While sun hat, sunscreen and water are rightly mentioned as essential, layers of clothing and gloves are equally important as most of the walks approach 1000m (2000m in the case on the Teide National Park). In the winter months it can be quite cold at those altitudes, especially on cloudy days.
As for hotels, the Finca Salamanca is adequate, but lacks atmosphere. The Quinta Roja in Garachico (a lovely town with traditional architecture) is very good and is close to a range of restaurants. We enjoyed the fish restaurant, Aristides, just cross the square. In neither hotel did the staff show much knowledge of, or interest in, the Headwater programme of walks.
Overall, the holiday was a great way to explore the far corners and roof of Tenerife, but the balance of the overall programme and the individual walk descriptions need more attention to detail by Headwater.
By Mr Bruce on 18/01/2016
Family friendly hotel with relaxed atmosphere with excellent food and facilities for Crosscountry skiing
By Ms Turner on 18/01/2016
Wonderful holiday in the most amazing,quiet location. Stunning views from the hotel which was run by lovely staff. Will probably go again next year!
Cross country skiing guides were great and patient with us novice skiers! Went out on some great trips.
By Mr Hutchison on 11/01/2016
A very enjoyable Xmas break. Great location, guides, hotel, and weather!
There was no natural snow in the resort, but enough man-made snow was put down to ensure some x-country skiing in the mornings.
In the afternoons, we went for extremely pleasant walks along the many sign-posted trails.
By Mis Griffiths on 11/01/2016
Great instructors at ski school. Hotel well located, traditional, great food and facilities. Excellent holiday
By Dr Blain on 11/01/2016
Gozo is a great destination for some winter sunshine offering good opportunities to cycle and walk both inland and by the sea. The quality of the bikes was particularly good.
By Ms Sholer on 07/01/2016
A great experience trying something new in a fairly remote location in Norway. Ideal for getting away from city life, we really enjoyed the cross-country skiing and found it reasonably easy to pick up (some downhill ski experience does help). The food at the hotel was excellent, including for vegetarians which I wasn't expecting.
By Ms Tomkins on 19/12/2015
The holiday gave a real opportunity to experience life in Cuban cities and the stunning countryside.
By Mrs Simms on 14/12/2015
Holiday was well organised by helpful staff. Flexibility on departure airport is a big plus.
By Mis Nair on 09/12/2015
A good holiday in a beautiful island, with good weather and a helpful and obliging guide.
NB ; Picnic lunches during the walks were a little excessive . It might be better for each person /couple to choose what they want for lunch before purchasing
it to avoid leftovers / carrying excess loads.
By Mrs Longfoot on 07/12/2015
A beautiful country, lots of wildlife and lush countryside.
By Mr Shore on 07/12/2015
Hacienda de Abajo is a fabulous hotel - best staff ever, wonderful food, beautiful accommodation and stunning tropical gardens. Hotel San Telmo is charming, tucked away in the side streets and perfectly located for walking in Santa Cruz. Our guide - Javier - was an outstanding source of knowledge on the history, geology, flora and fauna of the islands. I recommend this holiday.
By Mr Poole on 04/12/2015
Hidden Tuscany is in an interesting, quiet area. It is necessary to travel significant distances to get the best out of the holiday and the area, as is probably true of Western Europe in general, will be at its best in Spring/Early Summer.
By Mrs Farebrother on 04/12/2015
Cinque Terre walking can be quite tough. The distance that is given in the Notes does not really prepare unwary walkers for the ascent and descent to be expected for the day.We recommend that Headwater publishes the distance AND the metres of ascent/descent for each day and option. It adds considerably to the challenge/enjoyment, depending on your point of view! We were fine, others could be taken unawares by the climbing expected.
We loved the terrain and the experience. We were very fortunate with the fabulous weather for early October. In wet conditions, some of the paths would have been impassable and dangerous, so it is important to emphasise that the weather will have a big impact on the holiday experience in the Cinque Terre.
We were a bit shocked by the sheer number of tourists and walkers in the five Cinque Terre towns. Considering it was 'end of season' in early October, the towns were crammed with tourists and it was only on the remoter paths that we managed to shed them. Headwater should emphasise that, beautiful as it is, the Cinque Terre region is one of the most popular walking/tourist areas in the World and can get very crowded.
The walking notes were generally very good but the maps were truly awful. Not only did they not cover all the routes in the notes, we met other walkers who had far superior maps to ours. The maps by KOMPASS appeared to be some of the best. Our maps either didn't show some paths or didn't show them accurately in some instances. Elisa knows the territory like the back of her hand so we suspect she doesn't pay too much attention to maps! Whereas for us, we needed to be able to navigate with them AND the notes, and without her.
By Mrs Baron on 04/12/2015
A very enjoyable holiday with excellent guiding and accomodation
By Mis Heath on 03/12/2015
Memmo Baleeira was lovely to stay at and it would have been good to have stayed there longer. Mira Sagres was alright and Pedralva was very basic (food in evening was adequate but you had to be careful what you chose). Walking along coast and in wooded valleys was lovely but could be tedious inland (flat and featureless scrubland at times). Ludmilla was great and very helpful - we like her a lot!
By Mrs Furlong on 01/12/2015
Overall a very well thought out holiday, allowing us to cover most of the island of Gozo. Generally good food and comfortable hotels.
By Ms Findlay on 01/12/2015
La Gomera is a largely unspoilt island with wonderful plants and stunning views. Great to learn so much about its history and natural history, enjoy lovely walking and sample local food. An excellent guide and good company from our fellow travellers. Would thoroughly recommend this trip!
By Mrs Scott on 01/12/2015
An excellent holiday , helped by the weather!
By Ms Wellsted on 01/12/2015
Stress free excellence! I loved every minute of this holiday principally because all arrangements went super smoothly, the hotel staff, accommodation and location were way above my expectations. The week flew and the walking was thoroughly enjoyable. Would I go with Headwater holidays again? Absolutely.
By Mis Haill on 27/11/2015
Truly memorable holiday with excellent guides leading us. We saw a huge amount of the Algarve and the walks were varied and interesting, though perhaps a little bit harder than I was prepared for. My first visit to Portugal and I hope not my last.
By Dr Morris on 27/11/2015
Exhilarating and exciting cycling holiday in wonderful locations; good mix of town and country; typical Spanish scenery and food; good choice of evening restaurants; breakfasts a bit skimpy..bring snacks along to keep you going.
By Mr Marsh on 27/11/2015
Bermuda is friendly, beautiful and relaxing. We followed all walks but one and wished we had had longer to do more (the walks didn't leave enough time for visiting museums etc). Coco Reef was a lovely place to stay.
By Ms Lang on 27/11/2015
It was a good holiday. Just too much rain.
By Mr Kirby on 27/11/2015
The Es Saadi hotel was excellent but suffered from road noise if the room was at the front, the food was good but with poor portion sizes, the Karam Palace hotel was good, slightly noisy, the buffet dinner lacked variety, the Palais Asmaa hotel is in need of some renovation, the food OK but nothing special. The walks were as described except for the 7 1/2 mile from Amizmiz which started with a long up hill drag and finished with a steep down hill over very rough ground, not good with tired legs.
By Mr Smith on 27/11/2015
It was a very enjoyable holiday with a good mix of walking, culture, fantastic scenery and relaxation time.
By Mrs Chaplin on 18/11/2015
Thoroughly enjoyed our holiday, Tony and Ludmilla were very helpful, the route notes accurate and the walks were lovely especially the walk from Vila do Bispo to Sagres-the coastal views were fantastic! All the hotels were very welcoming, but we especially liked Pedralva it is a real gem and the food was great too! There was plenty of choice of restaurants on the days when we had bed and breakfast at the hotels and we found all to be very good value for money.
By Mrs Mowat on 17/11/2015
The walking part lacked purpose. The walking is very limited and although the local guide in Trinidad was very informative and made it worthwhile, the first local guide we had for 2 days in La Moya did not explain very much about the plants, animals, birds and terrain. He marched on ahead with our guide and left us behind. His English was poor and in all the walks there should have been a local guide in front and our guide at the back to ensure safety.
Our own guide was excellent and imparted knowledge of the history of Cuba which made it a very good holiday
By Mrs Tomlin on 17/11/2015
walking instructions need to be precise but overall an excellent experience; well arranged and high quality.
By Mr Schafer on 17/11/2015
We took our trip in late August. The trip was very well constructed and we thoroughly enjoyed the mix of hiking and exploring days as it gave us a chance to enjoy the beauty and culture of the areas we were visiting. This was our first self-guided Headwater trip (4th Headwater trip overall). The local reps Colin and Jill were very helpful, providing updated route notes and suggestions for things to see and do during our hiking and off days. The route notes were accurate and easy to follow. The hotels were all very nice and with the exception of the Hotel Bergrose, were all centrally located. ( The Bergrose was in a beautiful, quiet setting 20 mins out side of town.) It was very warm during our trip (~32 degrees) so we had to sleep with the windows open. The central location of the hotels made for rather noisy nights and we ended up sleeping with earplugs. The hotels and food were otherwise excellent across the board. This is a wonderful holiday.
By Mr Simpson on 17/11/2015
An excellent holiday with a like minded group of people.
Our guide Nino went out of his way to ensure everyone got what they wanted out of the holiday. He changed arrangements to suit the weather and ensured that everyone was happy with what was happening each day.
Pleasant walking( despite slightly inclement weather at times) through lovely countryside and interesting historic sites. Unfortunately it was too cold for our swim in the Adriatic .
Alberobello is a very pretty town with its large concentration of Trulli. Matera is a fascinating city with its ancient settlements and interesting history.
By Mrs Wiser on 13/11/2015
On the whole our holiday was very enjoyable and we were happy with it. However, we were unfortunate enough to have heavy rain on our second day of cycling and that was the day we had to cycle to Germany along the Rhine and through the maize fields. Even without the rain it would have been a hard slog and not that interesting and quite a lot of cycling on roads with traffic. And then of course we had to return on our third day of cycling. As a group of 4 I think we all would have preferred to stay in the pretty countryside and picturesque villages of the Alsace and drink more excellent wine.
Our reception at the hotel Ville de Lyon was very disappointing, unhelpful and our bathroom was not functioning properly and was not sorted out during our stay.
Le Verger's rooms were comfortable but one certainly worked on their schedule which was rather perfunctory.
By Mrs Leslie on 13/11/2015
A completely unjustifiable cost for the quality of holiday provided
By Mis Chappell on 13/11/2015
An excellent holiday with a good insight into the Cuban life & culture. Our guide & driver were excellent, looking after the group well. Compared to other Headwater Holidays, I would describe this as a sightseeing holiday rather than a walking holiday as only a few short walks, however humidity made walking difficult sometimes. A highlight for me was the walk around the village of Vinales & enjoying mojitos at a homestead with a spectacular view! Swimming in the Caribbean at Trinidad was very special!
By Mrs Hutchinson on 13/11/2015
First hotel was in a lovely location but we didn't get the basic cleaning and breakfast service we would expect. We weren't expecting luxury here but basic cleaning and services. Also nobody was available who spoke English for most of our stay here. Obviously in a rural area we shouldn't necessarily have expected this but it would have been very helpful.
By Ms Heard on 10/11/2015
Cycling in Andalucia, excellent and, having experience of other Headwater Cycling holidays, would judge the grading to be spot on. It was very hilly in parts and maybe a couple of hills needed a 2+ grading but overall we thought a 2 bikes to be accurate grading. At nearly 70 and cycling at home approx. twice a month I managed the hills very well - one just has to remember it is not the Tour de France' there is no yellow top for the first one up the hill......
We flew from Heathrow and due to a missing passenger the flight to Madrid was delayed resulting in us missing the onward connection to Jerez. However, it all adds to the adventure!
The hotels were excellent and all very central with a great many options of restaurants in the towns for evening meals; apart from Medina. All of the towns we visited were lovely, very interesting and very different, Andalucia is the most attractive area of Spain we have visited. If possible it is well worth having an extra night in Jerez which we did - don't miss seeing a Flamenco show and sampling the sherry! Cadiz old town was delightful and again we added a couple of extra nights, well worth it. We ended our holiday with three nights in Seville - the icing on the cake.
The cycling was, as usual, great, good bikes, well written cycling instructions and wonderfully quite roads and tracks. Two negatives, we did find it difficult to find good picnic spots and we really missed not having map holders - apparently they hadn't arrived from England and the rep wasn't able to access them from elsewhere.
Overall an excellent holiday, we would certainly recommend it.
By Mr Green on 09/11/2015
Good combination of interesting but not too taxing walks, four or five hours a day, and pleasant pampering by staying at good hotels with pools and saunas,(very important to soothe any aching muscles !) Local people that we encountered seemed uniformly friendly and helpful and the landscape, whether we were being driven or walking through it, was never less than fascinating and often simply amazing, a combination of peruvian highlands and alpine villages !
By Ms Spencer on 06/11/2015
we had a great time and thoroughly enjoyed ourselves though the level of the first walk (the longer route) seemed to be harder tan 2 boots especially given the temperature. In view of the steep ascents/descents on parts of this walk it might be helpful to suggest sticks as essential.
We spent 4 nights in total at the hotel in Spello and for 2 of those nights we were unhappy with one of the beds which was a sofa bed and not really suitable for an adult. We were very tired on our first night so put up with it but when we asked for this to be changed on our return there were no staff able to change the bedding until the following day. This wasn't satisfactory. Two of the nights we spent at this hotel were on wednesdays which meant we ate at a different restaurant; this may have been just as well as the menu(which was short) didn't alter on the 2 nights we ate there.
By Mr Grant on 04/11/2015
An excellent mix of walking ( none of which is too taxing at least in the cooler October weather ) and sightseeing . The trip will give a good exposure to several of the main must see places in Tuscany. and also shows some of those places less visited by tourists. We were very fortunate in having a great guide in Elizabetta . It was perhaps a mark of how good she is that she was warmly welcomed in each new place we visited . My main tip for future travelers is to go to the Uffizi as early as you can as it can be crowded . Booking in advance is to be recommended and it is best to phone ( you go through the options by pushing the telephone key pad - it is all in English and then you have a very brief discussion with an English speaking member of staff . The advantage is that you will get a wider availability of times to visit than you do booking online and some people according to tripadvisor don`t get their confirmation email ( TripAdvisor has a section on booking for the Uffizi which is v helpful ) . You can book up once you are in Florence for the next day if you go late in the afternoon the day before ( a couple of people did this and got early slots ) but i don`t know how many slots will be available for those going along the day before and many people will want to see the Uffizi and may not want to wait and see if they can get in and when . The last thing you want to do is to queue up on the day - people were being told it would be a 2 hour wait to get in at 10am on the Saturday we were there !!!
By Mr McKerchar on 03/11/2015
Hotel absolutely first rate - fantastic tranquil location; we were very well looked after; food was simple but good. Menorca delightfully quiet when we visited (October) but weather perfect for walking. Walks were straightforward if perhaps a trifle short. We skipped the town walks and added two other walks of our own that I would recommend
1. Santa Galdana to Saint Thomas via GR 223, returning along coastal path - just be aware that to leave Cala Trebaluger you need to use a cave passage.
2. Cala Tuqueta to Plagues de Son Saura (out & return via coastal path - we did not find the green route marked on the map but we did not spend much time looking).
By Mr May on 02/11/2015
A beautiful part of the world made even more special by great hotels, great food and great cycling
By Mr Horsfall on 02/11/2015
We thought this was upper two boot level, but very enjoyable walking
By Mr Hadden on 31/10/2015
A very enjoyable holiday. We felt that the grading system does not have enough levels and that some of the cycling was quite challenging, particularly the three days that end with a climb to the finish. We found that we could get very good dinners/lunches at a reasonable price. The Spanish drivers were very considerate to cyclists; the best that we have found anywhere.
By Dr Hodgson on 31/10/2015
A holiday in two parts ...the rural hills with lake, birds, flowers and superb hosts followed by clifftop walks, beaches,birds, Going in October we did have a bit of rain but this only stopped one day's walking and we were still able to fully enjoy this unspoilt part of Portugal.
By Mrs Shore on 31/10/2015
A really good trip.With a good blend of self directed walks and guided up Stromboli and Etna.
By Mr Bridge on 29/10/2015
Excellent mix of seaside and inland routes with fantastic hotels. A great introduction to the less commercial side of Spain. Brilliant weather in late September made it perfect.
By Mr Kettle on 28/10/2015
Exceeded all expectations. Very relaxing. Party of 10 ideal size to get to know each other. Excellent introduction to Andalucia
By Mrs Probett on 27/10/2015
Walking &birding good in both centres. Esther, our guide, was very friendly and tried to do her best for us.
By Mr Geh on 27/10/2015
We had an excellent time. Lovely scenery and weather and excellent food. I would definitely recommend doing this either early or late in the season as it was much cooler and less busy. Very few cars on the road and no traffic.
Felt a great sense of achievement after each cycle day. Our 2 boys- age 11 and 13 enjoyed themselves and there was not a single moan of ''are we there yet?!'
By Mrs Jones on 27/10/2015
Can't speak too highly of Sarah - Headwater is fortunate to have someone with such high standards, thoughtfulness and warm personality.. She was very attentive and concerned about a couple on the cycling holiday,one of whom had sustained an eye injury while cycling.
Villa Lusanna was particularly good in terms of welcome, food and friendliness.
Some years ago we did the walking in the Loire valley holiday. The standard of food, accomodation and route notes were much better in the Venetian Hills holiday. .
By Mis Harper on 27/10/2015
A brilliant holiday, our guide Antonino was excellent, he looked after us very well and went out of his way to make sure we were always well looked after and very well fed. Transfers during the walk went like clockwork.
An incredibly interesting part of Italy; as it was cold and wet we all agreed to visit local caves instead of the beach and they were magnificent.
One boot was the right classification, there was some 'scrambling' over rocks and through vegetation, the rest mainly rocky/stony tracks with minor ascents and descents.
By Mis Jameson on 26/10/2015
This was a new holiday and the Guides were excellent. The walks were varied and interesting. A mix of capabilities were catered for by using two vehicles but only because our group size allowed it. The hotels were varied as were the areas. I knew of the Poussada at Tavira and have stayed in the area before, We were particularly pleased to be able to return to a favorite restaurant in Santa Luzia. Although the weather wasn't at it's finest for our holiday we completed all the walks.
The complex at Petralva was very interesting and had the best showers and hot water. However, the room was damp, others requested to be moved, this should be sorted out because the overall resort,concept and area was lovely. Our last morning's breakfast appeared to have them short handed but was fine. The bartender was knowledgeable and made our stay very enjoyable.
The Hotel at Monchique was made up of a number of buildings some older than others. Our room although old was spacious but the hot water and decor was struggling a bit. Food for the first two evenings was a set menu and not very good nor was the service. This was the first time I have had difficulty with language in the Algarve. The bartender was particularly out of his depth. The last night the food was offered at A La Carte and was much improved as was the young lady taking orders and serving ( the kitchen too was much improved). The visit to the local distillery was fantastic and although the food in the hotel could have been better we thoroughly enjoyed the holiday.
We did not receive walking notes or a detailed walk itinerary ( I assume because it was guided) but this left us never really sure of plans and routes for the next day. We were given the holiday briefing but ten days in one go was too much to take in.
This was our fifth Headwater Holiday and perhaps quality did not quite match up to others but I think with some assistance from the hotels it could easily achieve the expected level. There were nine of us on the tour and think we all enjoyed the experience.
By Mrs Stevens on 26/10/2015
This had the potential to be an outstanding holiday with excellent guides but they were let down by two of the hotels. It would have been helpful to have details of the spa treatments in advance and to book in advance as the Spa was often fully booked. It was also pretty shabby although the treatments good. More information about the area and history of the are would be a good idea too.
By Mr Jones on 26/10/2015
Good holiday and very good walking, well organised and good fun.
By Mr Wehl on 26/10/2015
Our Croatian walking holiday was a wonderful experience. The villages were picturesque and stunning in their location and ambience. The walks were through diverse terrain of natural beauty and the food was delicious. Highly enjoyable and thoroughly recommended by us both.
By Dr Brech on 26/10/2015
Another excellent Headwater holiday. This was one of the flattest ones we have done with some undulation only on the first and last days. Most of the route was on tracks through the forest, cycle paths and minor roads - it was only crossing the river in Amboise that we encountered alarming traffic. The hotels were all good, the food excellent. Along with other Headwater guests, we found the meals at the Manoir Bel Air too overwhelming - but it was easy to ask to drop a course. Lots of different chateaux to visit and we spent an additional two days in Chitenay which enabled us to go back and spend a complete day in Blois (an easy cycle ride through the forest and on cycle-tracks) and to further explore the area.
By Mrs Beddow on 26/10/2015
The travel arrangements were good. The information supplied for the walks and local places of interest was very good. The directions to the hotel were clear.
The hotel was in a lovely location and it was family run. It was very clean. There was no bar and no refreshment facilities in the form of a bar or restaurant available during the day, but if asked for specific items, staff would provide drinks and snacks and it was possible for guests to make their own hot drinks at any time.
The dinner menu was varied and the standard of food in the restaurant in the evening was excellent.
By Mrs Fairclough on 26/10/2015
Very enjoyable. Felt like we had seen and experienced the real Spain, not touristy and commercial. We speak no Spanish and very few people spoke English but we got by and all the meals were wonderful, trying different things. The walks were very good some more challenging than others. We did go wrong but never too badly. Not sure if the mistakes were due to vague directions or just misinterpretation of instructions (we easily go wrong in England!!)
By Ms Bevan on 26/10/2015
A busy holiday but a great introduction to Tuscany and the Cinque Terra. The mixture of sightseeing and walking was what I wanted and left me feeling I'd like to return to see more of the region in the future. We were a full group of 8 from diverse backgrounds and locations but we gelled well. Much of the success of our trip was due to our guide Elisabetta, who was wonderful throughout - from her excellent driving skills to the endless humour and patience she showed guiding us through menus and sharing her invaluable local knowledge! Our official city guides in Florence and Siena were also excellent and gave us interesting and thorough introductions to their cities.
By Mrs Jenkins on 23/10/2015
Overall an enjoyable experience, but our least favourite headwater holiday (our 5th). Why? Flights from Heathrow involved a very tight connection at Vienna which was from a different terminal and meant going through security there. Made the connection with less than 10 minutes to go before departure- very stressful! Hotels were a real mixture. Loved the Miklik hotel (fantastic staff and super room despite a few issues with a shortage of hot water for our very large bath) and Kranjska Gora - we would have happily stayed there all week. Room at the Hotel Jezero by the lake had a fantastic outlook but the shower had a cracked shower tray and no plug for the sink. Hotel Hvala - wonderful welcome and the room was huge but needs serious modernisation and new beds! Hotel Mangart - the fridge wasn't working (fixed the next day) and breakfast on the first morning was poor with disinterested member of staff. Much improved the following morning and got offered eggs and bacon (possibly by the manager). The transfers by M Tours were punctual and efficient- beware there was a strong smell of smoke in some, although none of the drivers smoked whilst we were travelling. We nearly missed the train connection as we were not told that we were travelling on a car transporter which was in the station some 25 minutes before departure time. We even asked the station master whilst the train was there... Luckily one of the men sitting in his car on the train shouted at us to get onboard realising we were with M tours This meant running about 80 metres with suitcases down the gravel track alongside the train to the one carriage where the conductor had to haul us up nearly 5 feet to get us and our luggage onboard as there was no platform!
Slovenia is lovely and the walking was of good 2 boots standard. Autumn was further advanced than in the UK and the weather was changeable so would advise going early September not at the end like we did. Considering Slovenia was very cheap, we thought the holiday was overpriced but presumably the number of transfers had a bearing on this.
By Mr Cameron on 23/10/2015
Spectacular views of the Mediterranean from the mountains above Menton and Monaco.
By Mr Moore on 23/10/2015
David and Sue are excellent hosts and guides. They have a real knowledge and enthusiasm for the area which is reflected in the walks. We had one day of rain and they quickly adapted the programme to suit the conditions. Walks were varied and excellent giving a real flavour of the area.
By Mrs Copeland on 22/10/2015
Excellent our escort Elizbetta was wonderful she made our holiday helpful witty charming
By Ms Norman on 21/10/2015
An enjoyable holiday. Well organised, good bikes, very comfortable accommodation and breakfasts. Croatian coast attractive, and not too busy in September when we went and Croatian staff in hotels and local restaurants all friendly and helpful. Rides well planned, and maps and directions good. I had an unfortunate fall skidding on a wet road, and couldn't ride one day, but the support from local bike hire was excellent, and myself and bike both made it to the end of the holiday. Would recommend as good medium level cycling break.
By Mr Bell on 21/10/2015
A lovely rural part of northern Italy with a number of quiet country roads, largely traffic free, to enjoy. The relative closeness of Vicenza and Padua gives the opportunity also to experience a number of cultural and architectural delights. Add to this the wonderful food prepared at The L'Albara Agriturismo and this is a holiday to savour.
By Ms Vipond on 21/10/2015
Beautiful cycling! Great route and some excellent hotels.
By Mrs Griffiths-pear on 21/10/2015
A good holiday with great scenery and enjoyable walks. A notable absence of birds in the Zingaro Nature Reserve (October) but the vegetation was still very green, despite the heat .
By Mr Tonner on 20/10/2015
Transfers were seamless - friendly drivers and always on time. Good variety of locations and hotels. We feel that we saw most of the Amalfi and Sorrentine peninsular because of the walks organised for us. And probably saw a lot of places normally not seen. We were a little disappointed that we were the only Headwater clients that week but it was apparently at the end of the holiday season. The weather although warm was unpredictable at times and we had one very wet day on which we had to abandon our walk halfway and catch a bus to our next hotel. The food arranged was varied and delicious. Sorrento was an ideal base from which to visit Capri and explore the historical sites of Pompeii and Herculaneum amongst others. We had an and extra couple of days at the Grand Capidimonte hotel which was in a good location to walk down to Sorrento and was the perfect place to end our holiday, it was excellent in every respect.
By Mrs Peden on 20/10/2015
The holiday overall was most enjoyable, well organised, the cycling routes were at a good level and the documentation of the routes both on paper and on GPX excellent and the countryside lovely. There are some excellent wineries en route in the Emporda region.
By Mrs Steggles on 20/10/2015
Overall we enjoyed our holiday - it was an extremely peaceful location and the service at the hotel was always excellent and friendly. We have a few suggestions for improvements, mostly on the food side. Breakfasts were a bit disappointing - few healthy options available and limited choice. The evening meals in the restaurant were of a high standard and again the service was excellent. The only slight downside from our perspective was that we thought there might have been a different fixed (market) menu every day instead of a standard restaurant menu which offered only limited daily specials (and not every day). Over the course of a week we found ourselves struggling for choice a bit and often had to repeat meals or ask the chef to omit certain ingredients (which they were happy to accommodate) to find something we liked. This is really only an issue if you are staying for a longer period or are less fond of a what was a predominantly meat-based menu.
I would also highly recommend upgrading the hire car as we had a very basic Fiat Panda with an underpowered engine which struggled on the numerous hills and hairpin bends - definitely worth considering an upgrade.
By Mr Powell on 20/10/2015
An excellent trip all round.
By Ms McGrath on 20/10/2015
This was an excellent holiday that was really made by the superb service from the hosts, Sue and David. Nothing was too much trouble, they worked incredibly hard to ensure the whole group had the most enjoyment out of their holiday. Their knowledge of the walks was incredible and their good humour and patience second to none. The food was fantastic and I thoroughly enjoyed the week. I walked and climbed to a level I had not reached for a number of years and felt a tremendous sense of achievement . I have already passed on details of the holiday to work colleagues.
By Mrs Moseley on 20/10/2015
Lovely area, very peaceful with enjoyable walking. Great to visit Padua on our rest day. Added on a day and night in Venice at the end of the holiday which would highly recommend.
By Mr Witts on 19/10/2015
Interesting cycle tour with plenty to visit.
By Mrs Cowell on 16/10/2015
We thoroughly enjoyed our holiday and particularly like the opportunity to explore further on our days off.September is an ideal time to go, during the vendange, with the heady smell of wine everywhere and the villages full of flowers. The people in the villages are very friendly and appreciate one's attempt to speak French, however poor.The maps supplied however are not much use for the country districts and if you want to explore the more mountainous area you should buy a larger scale.
By Ms Olson-williams on 16/10/2015
By Mrs Tilley on 16/10/2015
Good overall. The time of year for the particular holiday needs to be better considered as it is billed as a birdwatching holiday and it is the wrong time of year for that. Quite a lot of the birds had left. The weather was also very hot so the countryside was very dry and the few birds that were around were hiding from the heat. I would suggest looking again at the best times to make sure you catch the migrating birds that you suggest people might see on your list. The accommodation at the Palacio Viejo is a pure delight - as is the owner, Carmen.
By Mr Procter on 16/10/2015
We were well looked after in all aspects of the holiday, from the comprehensive introductory talk, which was both entertaining and full of useful bits of information, through the well-planned and comprehensive route notes, to the excellent accommodation and surroundings of the rides.
By Mr Sanderson on 16/10/2015
Most enjoyable holiday which was well organised. Hotels were just right for our requirements. Our minibus driver Nicola was superb - always on time and nothing was too much trouble.
Temperatures up to 39 degrees were a bit of a shock in mid September which meant some of the walks were very testing when there was a lack of shade.
By Mrs Compton on 16/10/2015
The Amalfi CoAst was beautiful and the walking challenging at times. There were a lot of steps on all of the walks. Our guide Lucia was extremely informative about everything and catered well with some who did struggle. Lucia was with us from breakfast all day and took the evening meal with the group.The coach drivers were very good, not fast and furious like most Italian drivers. Suggestions were given for our day off and a group of us went off to Heraculeum for the day by bus and train, a beautiful place to visit. The hotels were a very good standard with lovely views. The Bellavista had a busy road outside which was quiet at night, but the food was above standard and a wonderful choice every day. It was away from nearest village.The Hotel Garden had the best view and near to the centre of Ravello.
By Mrs Jones on 16/10/2015
It was a thoroughly enjoyable holiday. The walks were varied and beautiful, sometimes challenging, but we coped. It was especially nice to have a local guide with insider knowledge of the region. The food was authentic and delicious at the hotels, and Lucia took us to very good local delicatessens to buy sandwiches or to excellent restaurants at lunchtime. We especially enjoyed the international group of lovely people.
By Mr Elcome on 16/10/2015
Although Ta Cenc is a lovely hotel with a great location it cannot be really classified as a typical 5 star/top of the range hotel; the bedrooms/bathrooms are rather dated, there are not staff always available to help/advise. We had to search for things rather than them being provided. Hotel staff were friendly, the food particularly the breakfast buffet and in the restaurant (il Cantra) at the beach were excellent. Having stayed in a number of 5 star hotels this isn't one. However, we really enjoyed ourselves at the hotel and had no complaints.
Gozo was a lovely surprise (the lovely weather helped!) with pretty villages, friendly people and a very efficient bus service. However, overall there is too much walking on roads; we recommend that people use the buses to avoid some of this (a 15 euro pass for 12 trips was great value and we could use it on Malta) There are also additional walks we were told about including one of the best walks we did from Gharb up to the coast and then along to Marsalforn which is part of the coastal walk; there is a brochure called the Gozo coastal walk - perhaps George could have told us a bit more about where to get bus passes, other walks and local information and a bit more about the hotel. Whilst pleasant we had the impression he has done it so many times before he has become a bit stale!
On Malta the Phoenicia is a great location; it has a 5 star appearance but the breakfast buffet wasn't as tasty as Ta Cenc; the serving staff, while many of them, were not too attentive to our needs. It did not have the same friendly feel as the Ta Cenc - there was no personal feel, they were going through the motions rather than making any real effort.
If you want any clarification of the above please let me know; hopefully this 'summary' adds a bit of colour to the ratings above. Overall we all had a really great time and would recommend it to anyone but people need to know what to and what not to expect.
By Mr Donaldson on 15/10/2015
An excellent holiday which lived up to our expectations of a Headwater holiday ; well planned with very good support. The countryside was very attractive and the towns and villages were beautiful. The cycling was well guaged.
Margaret was able to provide a more suitable bike than the one meant for me.
By Mr Coombs on 15/10/2015
We really enjoyed the holiday which was very well organised. The only slight downsides were that the route notes were ambiguous on occasion and we got lost on a few occasions meaning that the distances were somewhat longer than they should have been and it would have been really appreciated if all 4 hotels had carried our luggage up to our room. Two hotels did this but it was no fun after a long day's cycling having to carry all our bags up 2 flights of stairs.
By Mrs Robertson on 15/10/2015
Easy to book and everything arranged well. Headwater always have interesting hotels in lovely locations. A guided holiday adds so many interesting features to the trip and no worries about getting lost !
By Ms O'Dell on 15/10/2015
I was very pleased with the help and service I received from Headwater. The holiday was very enjoyable and I would certainly recommend the Valencia walking holiday.
By Mrs Kilpatrick on 15/10/2015
This was the best walking holiday I have had in recent years. Casa Carrascal is a lovingly restored house situated in a delightful Spanish village. Each bedroom in the hotel is different giving a lovely quirky feel to the place. While there is no Wifi (no bad thing in my opinion) this is available in the very welcoming hostelery just across the road. The walks, which are accurately described as two boot, are varied so that every day you are walking different terrain but always with spectacular views. I was slightly concerned that I might not be able to do all of them but David and Sue (who are excellent leaders) keep a close eye on everyone and present alternative walks if they think you might experience difficulties. Add to that tempting menus based on local produce cooked to perfection by David and you have the makings of a great holiday. All you have to do is enjoy it all!
By Mrs Satterthwaite on 14/10/2015
Great fun. Our reps were extremely helpful. We will definitely do another walking holiday.
By Mrs Watson on 14/10/2015
Great walking with an excellent meal to come back to
By Mrs Ashcroft on 14/10/2015
Excellent in every respect
By Mrs Hunter on 13/10/2015
Gozo was lovely for cycling and walking - people were helpful and friendly. Hotel facilities were excellent otherwise and staff very helpful.
By Mr Latham on 13/10/2015
Gozo is a lovely location. We thoroughly enjoyed exploring the island and will likely visit again to see more. We'd be unlikely to stay at Hotel Ta Cenc again though ...
Hotel service was a mixed bag - front desk were ok, bar/restaurant were good, housekeeping were good.
Room was poor. Mould on the walls and a very strong smell of damp which was reported to reception but they were unable to do anything and there was no offer of an alternative room. Our clothes smelled of the damp by the end of the week as well. The kettle leaked, and was replaced. A leg fell off the bed, and was promptly repaired by staff. The room and hotel in general was tired-looking and really needs some TLC.
Food in the main hotel restaurant was ok, but we needed a change after about 3 or 4 days. Breakfasts were very good, though. Make sure you try the honey rings!! An evening meal at the Kantra restaurant was excellent, despite the stormy weather.
Charging for wifi in the rooms feels like nickel and diming the customers in the 21st century.
By Mr Turner on 12/10/2015
A good way of combining cycle touring with time to explore the the surrounding areas
By Mr Allan on 12/10/2015
Excellent - easy cycling - interesting route
By Mrs Riddaway on 12/10/2015
A good holiday made especially interesting by Romina the local Rep. She is a lovely person, very helpful and very knowledgable and very willing to share her knowledge of the area. All the hotels were good and their locations very specacular . We wish we could have stayed longer in Hotel Sveti Jacob but had to return home. One night is not enough to enjoy the many attractions of this beautiful place.
By Pro Davies on 12/10/2015
The holiday was disappointing. Onward travel from Barcelona airport was so awful the thought of having to make the return journey hung over the rest of the period, such that I changed my flight and went home a day early, using bus rather than train. If you use Passeig de Graca station you need to supply the timetable - there is no way of identifying if you are catching the right train (and there's a train every 2 minutes) and it is an awful place to wait.
By Mr Jenkinson on 12/10/2015
An interesting coastal and inland holiday on quite roads and tracks. Visiting in October the coastal locations and hilltop towns and villages are quiet, but the weather was good and ideal for cycling. having enjoyed many Headwater cycling holidays in Spain, Portugal, France and Italy, we may well be interested in following-up an e-bike option in the future.
By Mrs Harbottle on 12/10/2015
Pleasant cycling through mix of peaceful rural landscapes and historic coastal and plateau towns. Although experienced cycle tourists we found the cycling more tiring than expected due to the heat, even in early October, so were glad that the distances were relatively short. Puglian food lived up to its reputation and the local wines recommended by the rep were enjoyable. All the hotels had spacious and well equipped rooms - though we did benefit from an upgrade for the base hotel as the normal one was full. Detailed route notes a great relief after getting minimal and inaccurate ones last year with another company. Unplanned highlight was doing the 7km downhill run while road closed to cars as a proper cycle race came up.! Although not mentioned in the brochure, Monopoli is well connected to the rest of Italy by train, and the station is within walking distance (20 min) of hotel. So we negotiated a reduction in package cost as not needing a transfer to Bari, and made the cycling week the centre of an Italian / French train tour.
By Mrs Greenbank on 12/10/2015
We enjoyed our visit to a part of Burgundy that was new to us. The walking was varied, not too strenuous with good maps and mostly clear directions. The hotels and the meals were excellent. Having a Headwater rep to welcome us and be on hand if needed really made a difference.
By Mr Cunningham on 12/10/2015
I reckon a good deal of planning and research has gone into preparing this holiday. It was a perfect balance of walking, sightseeing and doing what you wanted to do. It was also flexible enough to be able to change plans on one occasion to take in an unexpected, extra trip. Tuscany is my favourite holiday destination, so it would be difficult for me not to enjoy myself, but the incomparable Elisabetta Piseddu, our guide, took my enjoyment to another level. I really enjoyed her company. Among her many accomplishments - apart form managing a disparate gang of Aussies, Yanks and a lone Brit - was to knock up a classic vinaigrette salad dressing during one of our lunches that would have added Â£10 to a UK restaurant bill. And our immaculate guides in Sienna and Florence, whose names unforgivably I haven't noted, were passionate and entertaining. Always an attractive mixture. Passionate and entertaining. What more could I want? Grazie mille, Elisabetta.
By Mr Munden on 12/10/2015
A fabulous quiet and beautiful area of Spain but within easy reach of some great cities. El Milano Real is a perfect base for the many and varied walks on offer through this unspoilt National Park with its great food and wine and accommodation. The highlight for us was a 'birding' walk with a local biologist who was just superb. The only down side was that we didn't get maximum benefit from Teresa (and Paco whom we didn't see at all) but on the other hand all their staff were excellent. Had to book our own hotel in Madrid as Headwater's was strangely booked although available through booking.com!
By Ms Melliship on 12/10/2015
Our holiday was the perfect combination of supported and independent: you do have to be prepared to sort out a lot of things for yourself, which we really like. Yet, Sarah was always available if we needed help. The itinerary was thoughtful and had great variety every day. We got a lot of satisfaction from completing all the suggested walks. Our rest days were extremely busy days as there is lots to do in the region - we enjoyed the chance to have these days to explore and do something different.
By Mr Johnston on 09/10/2015
Good accommodation, clear instructions and good cycling. Met interesting people. Guides were very friendly and helpful.
By Mr Gower on 09/10/2015
An excellent way to see the countryside without the stress of organising all your own itinerary.
By Mrs MacLeod on 09/10/2015
Excellent holiday; very interesting area of Spain to visit. The walks were varied with spectacular scenery. The hotel was well located and there was often something going on in the town square in the evening. Hotel staff friendly and helpful and the food was very good. I know the Spanish eat late but the 8.30pm evening meal was the only downside particularly when we wanted to have an early breakfast so we could start walking before it got too hot. Since Headwater clients have their own menu maybe an earlier sitting could be considered.
By Mrs Williams on 08/10/2015
We had a wonderful stay in Hotel Acquaviva. The location is beautiful and the hotel is within reasonable walking distance of the nearest village, Montemerano, as well as the thermal springs and village at Saturnia. There are many other ancient villages and historical sites within 1 to 1.5 hours drive, along winding but un-busy roads. The coast is well worth a visit, as is the truly beautiful city of Orvieto. Our holiday was a wonderful introduction to the beauty of Southern Tuscany.
By Mr Richens on 08/10/2015
Great holiday. Everything just worked. Reps were helpful and knowledgable. Hotels and food were amazing. Cycling up the hills was hard work but all worth it when you reached the view at the top.
By Mrs Donnison on 08/10/2015
The team at the hotel couldn't do enough to help. A decent range of walks nothing too strenuous but just right in the unseasonably high temperatures.
Cordoba was a stunning place to visit so would strongly recommend this on the free day. We enjoyed having the extra days in Granada as a counterfoil to the tranquility of Zuheros.
By Mr Stather on 08/10/2015
1. We felt that the Quinta do Furao hotel was ahead of the others because the staff were genuinely helpful / friendly, the restaurant served excellent locally grown food and typically Madeiran cuisine.
2. One flaw in the route notes was on Day 6 - the 2nd line on the 2nd Paragraph on page 22 - starts with 'At the T-junction of paths, turn right.....' We think it should say 'turn left!' Another (more minor) point is on Page 16 (last but one paragraph) mentioning the Tofa Mini Mercato - which we didn't find but suspect that the name has changed (they were in the process of re-vamping the shop with another name and coloured purple.
3. I would especially like to express my thanks to Donna Webber for her close attention to detail and patience when exploring the flight / accommodation options that made our holiday enjoyable during the period we had available. And also for Emma Glasgow for making exceptional steps in a very tight timescale to ensure that we received the route notes / maps etc through the post that were essential to our holiday. Thank you both
By Mr Clark on 08/10/2015
We greatly enjoyed our holiday and got to experience a wonderful part of Sicily, including the beautiful Marettimo Island. The only problem we encountered was that for the first 4 days there was a strong Sirocco wind which meant that the Zingaro reserve was closed, so that we couldn't do the suggested walk on our first day. It would have been nice to have had an alternative offered to us either by your local agent or the hotel. We were also worried what would happen if the ferry back from Marettimo was cancelled (we weren't given any info on this, yet it seems to be a common occurrence) - but in the event this wasn't needed.
By Mrs Harris on 08/10/2015
Our walking holiday on the Amalfi coast was wonderful. Our guide Luigi knew the area incredibly well and his knowledge and expertise was central to our enjoyment of every walk. He paced the walks well and there was always enough time to enjoy lunch or a coffee on the way! The 2 hotels had wonderful views and the food each night was excellent as was the company in the group. Overall it was a a great way to see the area and very relaxing as everything was so well organised. We would certainly choose a similar holiday again.
By Mrs Denyer on 06/10/2015
Great cycling venue - lots of interest - very pretty villages - but do not expect a gastronomic feast in all Headwater hotels !
By Mrs Kirby-vine on 06/10/2015
Highly enjoyable overall. however either the price needs to be significantly reduced or the quality of two of the hotels needs to be significantly improved.
The rooms in the Hostellerie Fenelon were really shabby and the toilet got completely blocked. There was a really large dog in the room next door who kept us awake half the night!!
The rooms in the Hotel Le Quercy were good and clean, but there was absolutely no character to the place at all. The swimming pool and surrounding area was really poorly maintained and surrounded by what looked like derelict buildings with weed filled gardens: very poor.
The last criticism was the provision (or rather lack of provision) of meals for teenagers. I do not expect specially made menus for teenagers, but what I do expect is that if they chose to eat off the kids menu and do not have a starter then they should not be charged for a dessert if they chose to select it off the main menu. They have been charged a full adult price for the holiday so they should receive the equivalent of a full adult meal
By Mrs Iron on 06/10/2015
In one word.....relaxing......because of the fantastic accommodation in great locations, simplicity of directions and easy routes with plenty of see and do along the way, topped off with superb food every evening! Hassle free holiday, thank you.
By Mrs Read on 06/10/2015
Peaceful cycling along quiet country road, interesting villages and lovely scenery.
This holiday certainly shows the contrasts that Catalonia has to offer.
By Mr Payne on 06/10/2015
Very good holiday overall, in a very interesting area. Route notes were at times inaccurate and ambiguous, which made the ride more like a treasure hunt!
All the hotels and accommodation were of a high standard and staff very friendly and helpful. Bikes were ok but not as good as the Headwater branded ones that we had in Burgundy last year. We would strongly recommend a Headwater holiday.
By Mr Duncan on 06/10/2015
Excellent holiday. Arrangements made by H.O. much appreciated. Taxi company gave first class service.Agency used by Headwater should also be complimented.with special mention to Sarah who spent time & patience when meeting us at base hotel with our bikes etc.
By Mr Dransfield on 06/10/2015
Excellent, good location, helpful reps, fantastic hotels, good food, well maintained equipment with all necessary ancillaries. It all makes to an active but stress free holiday.
By Mr Dentith on 06/10/2015
THIS PARTICULAR HOLIDAY ,THANKS TO THE HOTEL AND THE WEATHER WAS ONE OF THE BEST HOLIDAYS WE HAVE HAD WITH HEADWATER.
THE WALKING IN PARTICULAR WAS SUFFICIENTLY CHALLENGING AND ADAPTABLE . SPECTACULAR VIEWS .
THE AREA ITSELF WAS VERY INTERESTING, FROM ALL PERSPECTIVES.
GOOD NOTES AND GOOD MAPS.
By Mrs Griffiths on 06/10/2015
A delightful area, away from the usual tourist spots. An attractive, friendly hotel and village. Varied walks with lovely long-distance views. Care needed on the stony tracks and paths after a prolonged period of dry weather.
By Ms Assheton on 06/10/2015
This was my first holiday with Headwater and I really enjoyed it. It was well organised, the accommodation and food was very good and our guide was really good, helpful and very knowledgeable.
By Mrs Heard on 06/10/2015
Wonderful,all walks easy instructions to follow with small useful details personally put in buy Lucy the Rep who was full of good and helpful advice. Locations all good. All hotel staff spoke good English which really helped as we do not speak a word of Portuguese. Food good. All transfers spot on nice friendly drivers who gave local history as we traveled. Although a walking holiday found it very relaxing as we walked at our own pase and all the walks different so plenty of scenery to stop and take in. This was our 1st walking holiday and regard it as a total success exstreamly happy with Headwater and would book with them again.
By Mr Hurst on 06/10/2015
The walking exactly as described in the itinerary. For the intrepid, on the CaldeirÃ£o Verde Levada walk it is worth exploring beyond CaldeirÃ£o Verde towards CaldeirÃ£o do Inferno. The first 1.3k is easy, then their is an ambiguous option of continuing along levada or climbing steeply on well maintained steps signposted 'CaldeirÃ£o do Inferno 0.8km'. We chose the latter. The step take you up to a much higher level levada and a maze of tunnels and bits of old railway track. There is a yellow and red way marker here that seems to indicate this is the official route. Unfortunately we didn't have time to explore further.
On day 5 we would highly recommend the SÃ£o LourenÃ§o walk - but do go early before it gets busy.
On days where transfers are provided, it is worth verifying that the driver knows where he should be taking you. On the CaldeirÃ£o Verde Levada day we were half way to Funchal before we realised the driver had mistaken our destination.
Quinta da Bella Vista is not a 5 star hotel. It has an air of faded luxury, but they need to focus on the basics like cleanliness and service to earn their 5 stars. The bedroom wing needs a freshen-up - e.g. the faded / stained carpets replaced. The 5 course meal and service in the half-board restaurant was ok, but didn't really live up to expectations. The 'production line' catering was obvious and service perfunctory. Having said that, there are some interesting public areas - the pool / bar, old house and gardens. Having after-dinner drinks and coffee by the pool with views over Funchal was memorable.
The Quinta do Furao and Serra Golf were fine hotels in their different ways.
By Mr Allan on 06/10/2015
We had an excellent holiday in Slovenia. We loved the countryside and enjoyed all the walks; the WW1 sites added a further interest. We particularly enjoyed our stays at the Miklic and Jezero hotels. We extended our holiday by 2 nights at Lake Bohinj, which is beautiful and had several walks to add, and a further 2 in Ljubljana and could recommend that as an option.
By Ms Duncan on 06/10/2015
By Rev Pearson on 06/10/2015
A lovely way to get to know a charming island, in a luxurious hotel. Gozo is easy to navigate around and the paths have been upgraded recently. A very enjoyable and relaxing holiday.
By Mr Bell on 06/10/2015
Lovely hotel on the beautiful island of Gozo. Natives very friendly!
By Mrs Guthrie on 06/10/2015
Apart from the rail debacle, the content of the holiday was stunning. The nature of the medieval villages was quite breathtaking and more reminiscent of Walt Disney cartoons or even pantomime scenery. The vineyard walks were very enjoyable, as were the visits we made to the wineries! In addition the Riquewier 'Council' offer conducted vineyard walking tours, together with wine cellar visits every Friday throughout the summer until harvest time in September WITHOUT CHARGE!! (BUT possibly only in French and/or English). Another Vineyard 'special' (which I don't think you are aware of) is the 'Spirit of the Vines' a line of seven groups of wooden statues representing a modern interpretation of mankind's integration with the vines over the centuries. This is a surreal eye-catcher, not to be missed and is just outside the village of Bergheim. Best to get directions from the local Tourist Office.
By Mrs Bathe on 05/10/2015
This holiday provides a stress-free camino experience for those who either do not wish to or cannot carry a full back pack. Accommodation and meals are of a significantly higher standard than is available in the hostels and dormitories along the route. As well as completing the 100km required for the compostela, it combines some interesting earlier sections of the camino as a bonus. The guided tour of Leon provides an excellent introduction to the camino combined with the visit to the impressive Cathedral and other historic buildings. It is well worth extending the holiday to spend two nights in both Leon and Santiago de Compostela.
By Mrs Sanderson on 01/10/2015
We have done many Headwater cycling holidays, and this was very good. The routes were relatively easy, but there were plenty of options to do your own thing too. Accommodation and food great.
By Mrs Gatward on 01/10/2015
Montenegro was graded one and a half boots - I think two boots would be more accurate as some of the walks were more challenging that those in the holidays I had recently with Headwater on the Amalfi coast and in the south of France. Having said that, the country is very beautiful and unspoilt and although some of the bus rides from Perast were long (over two hours) the countryside was so interesting I didn't mind at all - despite the hairpin bends!
By Mrs McBroom on 01/10/2015
Excellent accommodation. Confidence with the equipment and support. Good maps and route details very comprehensive. Cycling down the Danube is great as the Danube cycleway is either a dedicated path or where it runs along side a road it is separate and safe. An added advantage is that it is flat and well surfaced.
By Mr Goss on 01/10/2015
Our second Headwater cycle trip, (first was Canal du Midi). Excellent route. Spectacular scenery. Reps on site very knowledgeable and helpful. 'Free' days have many interesting places to visit.
By Mrs Spencer on 30/09/2015
Excellent guide who was very knowledgeable with birds and nature, and without his expertise it wouldn't haven't been so enjoyable.
By Mrs McMillan on 30/09/2015
This was our first holiday with Headwater and we were very impressed. It was a good balance between walking and relaxation. The programme was put together very well: no walking on the first day, a gentle first walk the following day and then the longest walk mid-holiday. By the time we tackled the mountain walk, we were feeling fitter and more able to take on the challenges. It was good to relax by the sea for the last two nights and we enjoyed the coastal walk. It was a great way to discover a new area and we really enjoyed the beautiful countryside in Istria.
The hotels were very good and the food was excellent.
We would like to single out Romina for particular attention, she was absolutely delightful, intelligent, responsive and very caring, she did a marvellous job.
Thank you Headwater, we are very keen to use you again in the future.
By Mr Creswell on 30/09/2015
Wonderful scenery, good friendly hotels, tough walks but worth it! Mosquitoes, especially the new 'tiger mosquitoes' are a real problem it would seem even in September so take lots of insect repellent and a spray to do your room before bedtime. I covered my legs and sprayed my arms for walking when I realised this and that did the trick!
By Mr Brodie on 30/09/2015
Fun and adventurous but no planning hassle
By Mr Broome on 30/09/2015
This holiday does 'what it says on the tin' - provides accomodation, meals & cycling with a rep available as required.
The accomodation was a bit too far out of town for my liking - once dinner was over at 9:30 - 10.00 there was not much else to do.
s a solo traveller, I had several days when there were no other guests to talk to, despite Headwater implying there was limited space avilable when I booked..
Finally, as a non-drinker, I was disappointed in the lack of alternative drinks at dinner: water or water.
Apart from these small gripes I had a great time and loved cycling in the countryside. The food at the accomodation was generally very good and certainly ample quantities.
By Mrs Hickling on 30/09/2015
Lovely village and some good walking. The vultures were impressive. Maybe more attractive in spring when the flowers are out. All the trvel arrangements worked flawlessly. The food at the hotel was very variable and a little disappointing at times. The walking was all in quite a small area and there was some repetition of sections. But overall it was a very enjoyable trip. Staying in a single location is definitely more relaxing than moving on every day. The bat cave in Zuheros was an amazing place, and a visit to Granada was definitely worthwhile. We were lucky too that our visit coincided with the cheese festival in the village
By Dr Dixon on 30/09/2015
Excellent concept of relatively easy cycling (30km/day) in pleasant countryside. Plenty of places (e.g. chateaux) to visit on the way. Some fantastic food experience (i.e. at l'Aubiniere) that merits the word 'gastronomic'. L'Auberge du Centre was competent too. Chateaux de Chissay was the one disappointment - with poor levels of service - going through the motions but not really getting it unlike l'Aubiniere. They also had large tour parties (Taiwanese in our case) at Chissay which detracted from the experience and the service level in particular.
By Mr Pritchard on 30/09/2015
Very easy and enjoyable cycling through lovely scenery with excellent accommodation and many places of interest to visit.
By Dr Miller on 30/09/2015
This was my fifth cycle holiday with Headwater, and it was the most enjoyable. The cycling is very easy, and the route is very clearly marked, so there is absolutely no navigation skill required. Unlike some of the tours in rural Italy or Spain, there were numerous, widely-varied eating establishments with long opening hours right along the cycle path.
The cycling path is flat, but it passes through some varied and hilly terrain. There are opportunities to make short (and possibly hilly) detours to see some pretty villages and interesting sights along the way. One very moving side trip is to do the short day trip (about 50 km round trip from the hotel at Linz) to the memorial at the former Mauthausen concentration camp.
The high point of the tour is when it passes through the Wachau Valley, which is one of the loveliest wine growing regions I have cycled through.
I did the entire ride, even covering the short stretch from Linz to Grein, which the normal tour bypasses by shuttle van due to its being thought too industrial. Also, the tour guide recommends taking a train into the heart of Vienna in order to by-pass a slightly grimy and graffiti-covered stretch of the outskirts of the city. I did not find this stretch particularly objectionable, and there is a certain satisfaction to completing the entire cycle path from Passau to the heart of Vienna.
This would be a perfect ride for someone who is uncertain about committing to a bicycle tour. There are river boats and trains that allow one to skip cycling portions when the weather is bad or one is too fatigued. The cycling could not be any easier, and the maps and signs along the way make it all quite fool-proof.
Note that Headwater will supply participants with a spiral bound book that contains high resolution maps for the entire route. This book is easily ignored as the usual Headwater instructions are so well done, but the book does contain some historical tidbits and also suggestions for interesting detours, so it is worth a read.
A note in closing; the Passau-Vienna path is said to be very busy in the summer. I did my tour in late September and the path was wide open. Only the Wachau Valley section had any significant bicycle traffic.
By Mr Swetman on 30/09/2015
We thought the Xander Hotel was OK but not brilliant, rooms were quite hot at night with no air conditioning so didn't always sleep that well. Most staff helpful. We had one very wet day and there was no drying facilities which we would have thought would be available for a walking holiday. We did think that the 1 & 2 boot walks were a bit tame compared to what we usually look for, we did have a much more challenging week with Exodus (appreciate you are part of the same group) the following week in the Dolomites.
In summary, a good week but not an excellent one.
By Mrs Dimond on 30/09/2015
A wonderful opportunity to have a 'safe adventure!'. Euganian Hills are a beautiful, unspoilt area to explore, the vineyards and olive groves were a delight, and the views amazing.
By Mrs Dietz on 29/09/2015
A delightful area for cycling, mostly great locations for hotels, overall an excellent holiday. Our only reservation is Torgiano, where the hotel was anonymous and the little town uninteresting and the Tourist Office useless in our queries about buses.
By Mr Mitchell on 29/09/2015
Excellent scenery, route notes, bikes, food, and winetasting. The cycling was fine (don't understand why others have complained about tree roots, the paths were fine). But, no Headwater rep, no Day one talk about the route and dining suggestions. Bikes arrived on Day 2 and that was the only contact with a Headwater Representative. Why not at least collect us from the train in Carcassone? It all worked, but you have lost the personal touch that Headwater used to have. Also, the standard of the hotels was poor, the Beziers one in particular and only including one meal for the price was viewed as you being cheapskates, rather than of benefit. I like Headwater and this was our 7th trip and won't be our last. It was a great holiday, but watch out, you are too remote and are letting standards slip. If you don't improve hotels, value for money and on the ground Reps, you will start to lose support.
Dear Mr Mitchell, Thank you for taking the time to complete your post-holiday feedback questionnaire.
We were pleased to read you enjoyed the scenery, food and wine this region has to offer. Although were sorry to see you were disappointed with the service you received. As we continually strive to improve our holidays, we have made some improvements for the 2016 season. Firstly, we have made this area a Headwater rep region and because of this will be using our own bikes and transportation service. We have also changed the hotel in Bezier. We hope you will agree these changes will continue to improve this holiday for future customers. We would like to thank you for continued loyalty and look forward to welcoming you on another of our holidays in the future.
Headwater customer service team
By Mr Barnett on 29/09/2015
For people of our age and cycling experience the condition of much of the canal side paths were very difficult at times. We were advised that there are problems regarding the removal of trees at present and that diversions were likely. However I am not convinced that that is the main cause. Having cycled on similar routes in the UK, Germany, Austria and Italy I suspect that the standards in France are different. I think you should make this more clear in your literature. One other thing that would be appreciated is if you could arrange for the hotels to have our luggage in the room on arrival or at least to offer to take it to our room. On most occasions in the past this has happened. Only on one occasion (Homps) did this happen. On this subject we personally would have appreciated not being on an upper floor as my wife does not like using lifts (I will make a point of asking for this in the future).
We did have occasion to call out the cycle company and due to an initial doubt as to whether our message would be heard and dealt with for the next day I called your UK office and was pleased with the response and assurances received. We received a replacement bike by 10.30 the next day.
By Ms Brandao on 29/09/2015
Fantastic service. You fulfill your promises, which is very much appreciated. Your staff is very good. Would suggest to review the instruction on your guide on the path from the Abbaye the Fontacalvy to Capestang: we got lost after descending the hill from Ouveillan to catch the D418 and eventually got into a very busy and so dangerous road . Not clear how to get the D418 road.
Fantastic end with a room with a great view to the canal in the hotel in Sete.
Hotels in Narbonne and Beziers have a great location, but are not so good.
Overall a great vacation. Thank you, guys.
By Mrs Kyle on 29/09/2015
A wonderfully relaxed holiday with broad open views and interest on the journey every day.
By Mr Horstead on 29/09/2015
Stunning scenery, well chosen itinerary and hotels, knowledgeable and helpful guides. A busy programme.
By Dr Foo on 29/09/2015
It was well organised, the reps were great and we had a great time. The hotels were terrific, very comfortable, a great selection.
By Mrs Reeves on 29/09/2015
An excellent holiday in every way. The food and wines were amazing and it was a most interesting region to explore.
By Mr Harris on 29/09/2015
Very well organised lovely places to visit !!!!
By Mr Jamieson on 29/09/2015
Well-chosen walks in a scenic area with classic limestone features. Can be rocky and stony underfoot in places, but all walks within Grade 2 definition. Arrangements at Hotel Zuhayra are excellent; Antonio was always helpful and the staff went out of their way to provide good, friendly service.
By Mr Taylor on 29/09/2015
From the first contact with Headwater until we left our Hotel the service was excellent. The Hotel was small, comfortable and the staff very friendly. The walking notes were fantastic, and the walks took in some most wonderful scenery. Cannot fault the holiday at all. Thank you.
By Mr Asteriades on 29/09/2015
We have been on a large number of self-guided Headwater walking holidays. This was in many ways the best in terms of scenery and walking. For those who suffer from vertigo it does have a few 'moments' but you can invariably negotiate around these.
By Mr Tucker on 29/09/2015
Overall holiday was very enjoyable and notes were excellent. Quality of food at Hotel Alpenruh was fantastic.
On slightly negative side - we found out that Hotel Baeren had fully booked for a conference and we were put in a room which was off the first floor function room. This was not of the same quality as first room and was noisy with staff clearing later away later following function downstairs. Seemed like we were the easy option to relocate?
Food at Hotel Alte Post was very basic and not of the same quality as other hotels.
By Mrs Potts on 29/09/2015
Excellent walking , wonderful food and welcoming host
By Mr Cross on 29/09/2015
A super holiday - no faults found!
Only comment is that 'two boots' did not quite fit our perception, compared with other Headwater 'two boots' holidays that we have taken. We would call this holiday 'two and a half boots'. Not because of distances but because of combination of gradients/ascents, narrow paths with steep drops, and much rough and rocky terrain which demands continuous concentration. Not a holiday for anyone suffering from vertigo.
By Mrs Houghton on 29/09/2015
Very well organised from start to finish
By Mr King on 29/09/2015
Very good well balanced trip
By Mr Gagnon on 29/09/2015
This holiday was superb. The scenery was unspoilt mountainous terrain and pastoral along the river valleys. Well away from tourist areas. A good variety of walks ranging from easy to quite challenging, with very accurate walking notes. We did Rio Tormes, Laguna Grande, Villages of the South to name a few. Saw 45+ species of birds. Weather in September was cool at night but got into low twenties in the afternoons. Typically 7 degrees warmer on the south side of the Sierras. We took the ferry from Portsmouth to Santander and drove down - very pleasant. The hotel was great and Teresa was a wonderful hostess.
By Mr Smith on 29/09/2015
A fascinating area of Spain with varied landscapes from rugged mountains, to terraced hillsides with vineyards and fruit trees, gently flowing streams, Pine woods and open flat plains with Evergreen Oaks. Also abundant wildlife with dozens of bird species, wild mountain goats, Black cattle, and horses. Ancient walled cities and quaint villages. All within two hours of Madrid.
By Mr Walker on 29/09/2015
Superb - staff & food at Hotel unsurpassable. Italian Maps not up to OS Standard (no surprise there!). You should have noted the new (2014) skilift available to take walkers down from Klammbachhutte (or a 20 min walk from Klammbachhutte) saving 4km of descent out of 5.6km.
Mountain Hut food was way higher in standard than we expected
By Dr Emerson on 29/09/2015
Headwater Holidays always provide excellent care and services, and value for money vacaions is well chosen resorts and hotels. The only thing left to chance is the weather.
By Dr Cullen on 25/09/2015
Really enjoyable, few small comments, maps were hard to read, water bottles ideally insulated, stands of bikes needed, lovely holiday, expensive especially because of euro/sterling exchange
By Mrs Green on 25/09/2015
This was a wonderful holiday. We have done a number of cycling holidays in Italy with different tour operators and this was by far and away the best. Such beautiful landscape, food and wine and so un touristy. We didn't meet a single Brit. The hotels were simply fabulous and Headwater organisation faultless. We are a 70 and 65 year old who for various reasons had not managed do as much cycling this summer as we had intended and the cycling was challenging but we managed it. Hills meant wonderful views at every turn and then a downhill glide, and most hills were very manageable in lowest gear, slow steady pedalling and plenty of stops to admire the views. The distances aren't huge so you can afford to take your time, and with 2 nights at every hotel, you can break up the cycling with a rest day. We enjoyed this aspect, especially as the hotels were so lovely, and it was nice not to be re packing the suitcase each morning. We will definitely choose Headwater again, but this holiday has spoilt me and I shall be looking for another gastronomic trip!!!
By Ms Morgan on 25/09/2015
I love Headwater but his route was not good. Maybe the person putting the walks and cycles together did not have English as a first language? Gradients were misleading. For the fist time with Headwater we were lost every walk and cycle.\misleading instructions like 'at the open room' or' at the rock kernel' - whathatat does that mean?. A simple right or left would have helped!
The map details George gave us were dates 2007 - las updated.
Happy to help. Send us out again and we will re write for you so others can follow....just and idea.
By Mr Gould on 25/09/2015
Gozo has an excellent climate, rocky terrain, welcoming people, lovely island for walking, but sadly short of sea swimming places.
By Mr Prior on 25/09/2015
The Hotel Conte in Perast, its staff and its service were excellent and we thoroughly enjoyed being there, much more so than at the hotel in the mountains. What a pity that there are not more local walks in that lovely coastal area; although the boat trip in Kotor Bay was most enjoyable. The walks in the mountains (Durmitor NP, Tara River Canyon and Lovcen NP) have spectacular scenery but are somewhat dependent on fine weather for full enjoyment which, unfortunately, was not always the case for us - disappointing! Overall, though, a good holiday.
By Mrs Collins on 25/09/2015
We have been on 3 previous Headwater holidays, but this one was the most enjoyable of them all. The cycling was wonderful, though it wouldnt suit those who dislike cycling mainly on flat terrain. The cycle paths much of the way to Grado were amazing and Italy in particular is very much geared towards the cyclist. The hotels ranged from quite posh to comfortable, located centrally and excellent. Four of the dinners were included in our holiday and were very good and not having to go and find somewhere to eat in those two hotels was a fortuitous because of the inclement weather. However we enjoyed having the freedom to find our own restaurants subsequently.
The tour operator was very reliable with excellent English.
The route notes were challenging and there were times when we were directed right instead of left. My husband has offered to 're-write' them since they could be modified to make it much less likely to have to retrace your pedaling.
On our second day, our tour guide asked us if we wanted to cycle because it was raining quite heavily with the forecast of no let up all day. I asked him if there was a choice and he offered to transport us to our next destination in the car. We had no idea that this was an option, but foolishly or not, we declined and arrived at our next hotel, very wet and bedraggled. However we were allocated the most wonderful room, with loads of space to dry off all our dripping clothing and bags. What a silver lining that was. Sadly we didnt see much of that day's route since the rain was relentless.
I would definitely like to do this trip again.
By Mr Murison on 25/09/2015
The undiscovered Tuscany walks were very enjoyable and the Locanda Senio in Palazzuolo was superb with a wonderful atmosphere created by Ercole and superb food created by Roberta. We'd love to return!
By Mr Bowie on 25/09/2015
Excellent with wide range of walks accurately described and graded. Very good hotel with delicious food and very helpful staff.
By Mr Black on 24/09/2015
well organised travel. route descriptions were accurate and easy to follow. beautiful scenery and well away from the crowds
By Mr Patten on 24/09/2015
Good value and well thought out
By Mrs Kill on 24/09/2015
A wonderful, unspoilt region. We had no idea that the Costa Brava was so wooded and had so many places of historical interest. Going just out of season, the beaches were quiet and devoid of sunbeds! The number of cycle tracks - albeit somewhat roughly surfaced in places - puts the UK to shame.
By Mrs Elliott on 23/09/2015
We have had a superb holiday, Colin and Jill were very knowledgeable about the area and made useful suggestions with the accompanying literature about places to visit.
The hotel was five star and the food deserves Michelin stars.
The family treated us really well and we have promised ourselves that if circumstances allow we will return in 2 years, we will book through Headwater again
By Mrs Johnson on 23/09/2015
Really enjoyable week with everything thought of and attention to detail. Excellent route notes.
By Mr McGinn on 23/09/2015
This is our 7th cycling holiday with Headwater and once again we have had a really enjoyable holiday.
By Ms Butterworth on 23/09/2015
Excellent, wonderful area and wildlife. Archaeology and geology easy to see and museums excellent. We hope to go agin to see the spring flowers.
By Mrs Everson-davis on 23/09/2015
Challenging and varied walking in spectacular surroundings, with the additional bonus of a comfortable and friendly hotel base providing excellent cuisine.
By Mr Maher on 23/09/2015
This is a very pleasant holiday and easy enough for people over 65. There is plenty of interest in the towns along the way - and plenty of chateaux, if that's your go. The weather was a bit mixed in mid-September, but we had good company on the ride which made up any disappointment. We had done the Loire Gastronomic a decade earlier, but the route has changes significantly and it was thoroughly enjoyable. Our ride this time was trouble-free, but the Headwater agents were very helpful always at hand if needed.
By Ms Kyle on 23/09/2015
Well organised with brilliant walking notes we were really pleased with all aspects of our trip and would definitely consider booking another holiday with you again. Thanks
By Mr Knowles on 23/09/2015
Very well planned and organised. We made a change to our itinerary which Headwater took in their stride. Very impressed with the hotels which were exactly to our taste, not too posh for walkers!
By Mrs Eidahl on 23/09/2015
Sue and David have an excellent concept. Have never met anyone so devoted to their customers as themselves. We could have eaten out on the evening we were at Valencia to give them an evening off. They were our chauffeurs our cooks, our guides, and entertained us too. Marvelous cooks, but we would have been just as happy with a choice of fewer alternatives of each course. I would return again.
The walking on the Vistas of Valencia was really, really stunning. What can beat that??
By Ms Nicolson on 23/09/2015
Having enjoyed many Headwater Holidays, this one surpassed expectations - which were high to begin with! David and Sue could not have been more helpful and sociable. Casa Carascal is a lovely base and the food exceptional. I learned more on this holiday than on any other - from local history, butterflies, birds and of course, David's jokes! Both David and Sue shared tips on walking properly on the different surfaces - their attention to health and safety for everyone was to be commended. The group gelled very well - that was a real bonus. New friends have been made. All in all, Headwater have a real winner with this holiday and I would not hesitate to recommend it.
By Mrs Campling on 23/09/2015
Headwater take the pressure of organising your holiday off you and have never disappointed us in their attention to detail.
By Mrs Hill on 23/09/2015
Booking straightforward. Transfer to and from Malaga airport efficient. Great welcome at the Finca. Excellent food including local dishes. Food and wine from local source. The Finca is located in spectacular countryside enabling walks to be varied. Our guide Nick supplied us with information of the area-the history and customs of the local people, the fruit production on the hillsides-avocados, olives, grapes etc.
By Mr Wilkinson on 23/09/2015
An excellent holiday.
Why [in no particular order]
wonderful scenery and excellent walking routes
superb group of walkers - we all got on well together, all of us at a similar standard.
great accommodation with 2 very welcoming hosts and their staff
excellent meals at all times - at the Finca and in the villages
a very knowledgeable guide
well organised transport throughout the holiday
By Mr Wakeford on 22/09/2015
Beautiful scenery as previously experienced around the Austrian lakes.
By Mr Peckham on 22/09/2015
We had a wonderful holiday enjoying the contrasts of Catalunya, from the sea at the Costa Brava to the rice fields and woodlands inland. The reps Jim and Katie gave us a terrific service, from the introductory postcard sent to us prior to leaving, and the provision of satnav files to make navigation so easy. The hotels Hotel Sa Punta and the magnificent El Castell d'Emporda both exceeded our expectations, and to stay in the tower of an ancient castle was the highlight of our holiday. We have had three Headwater holidays now and will definitely be back for more.
By Dr Ruscoe on 22/09/2015
Puglia is a great destination for a cycling holiday. Hotels were welcoming, helpful and of good standard.But you definitely need better arrangements for route checking/updating and translation of self-guiding instructions, which misrepresented a number of key instructions, resuling in errors and distress. You continue to give paper instructions which don't fit the holders. Other companies provide mileometers and satnavigation
By Mrs Charlett on 22/09/2015
Well planned holidays which offer something different to the traveller who wants to experience the country in more detail.
By Mr Masters on 22/09/2015
Beautiful area with well chosen hotels that have excellent cuisine and wines. The Italian signposting system for footpaths is not consistently good, so walkers need to be alert.
By Mr Banham on 22/09/2015
We thoroughly enjoyed our holiday, albeit the weather was a little disappointing. The accommodation was excellent, and the food outstanding. We did not feel that the walking route instructions were as clear or as accurate as those on our 2 previous holidays with Headwater, but no harm done! Would definitely recommend to like minded friends.
By Mr Christy on 22/09/2015
A really excellent week - well organised and planned, allowing us to concentrate on the splendid walks. I hadn't been on an organised walking holiday before, but I will certainly try some more of these trips in future, since they allow you to get to places that you might not try on your own.
By Ms Jensen on 22/09/2015
Vistas of Valencia is one of the best walking holidays we have done with Headwater. Sue and Dave, our wonderful hosts just make everything work and nothing is too much trouble. The accommodation, food and walks are all excellent. Just a brilliant holiday.
By Mr Campion on 22/09/2015
everyone has their own preferences and interests and what we liked might not appeal to others, so decide what is important to you and investigate whether that is part of the holiday you are looking at.
By Mrs Tremayne-smith on 22/09/2015
It was the first time for us with Headwater so we were slightly apprehensive but everything was excellent but mostly the choice of hotel. We are now looking forward to our next Headwater holiday to Gozo which is already booked.
By Mrs Gray on 22/09/2015
A wonderful holiday from start to finish, the accommodation surpassed our expectations and the food was some of the best we have had, especially in the Finca. The air of calm around the place made us relax from the first day, thanks to Sue, Gorden and the rest of their lovely staff. The walks were well led by Nick who was very knowledgeable and made the point of talking to everyone in the group and making sure all were OK as some days it was very hot. Would recommend Headwater to friends without any hesitation, thank you.
By Mr Fraser on 21/09/2015
Cycling was excellent (though we got good weather!). For us, it was an undiscovered area with lots of interesting landscapes. Amazing villages. We really enjoyed our day in Colmar and cycling in the Kaiser Stuhl. Links with the land are still strong in Alsace - we were fortunate in seeing the grape harvest in progress, both hand-picking and machines. We need to brush up our French so we can enjoy it even more next time!
By Mr Unsworth on 21/09/2015
A good holiday we both enjoyed. The hotels were in great locations, most with fantastic balcony views. Transfer between hotels was prompt in clean modern vehicles. The walks came with good route plans, occasional misleading directions, but no great dramas. Went through some fantastic small villages and great views, especially the walk of the gods.
By Mrs Barr on 21/09/2015
This was our 8th Headwater cycling holiday and we have thoroughly enjoyed all the others but it has to be said this was the best. Scenery was stunning and the hotels excellent. First day's cycling was very hilly as we had been told and on hindsight [being now the tender age of 67 and 68 respectively] myself in particular should have taken the option of an electric bike but only for the first cycling day if that had been possible. Pushing the bike uphill did allow for time to enjoy the views and the bonus was freewheeling downhill which was brilliant. Reps Colin and Jill gave excellent information for rest days. Unfortunately we were unable to take the option of extra days at Bad Ischl but would suggest this would be a good idea for those able to do so. Once again thank you to Headwater for another excellent holiday and fantastic memories.
By Dr Leiper on 21/09/2015
Reps were excellent
Hotel Stephanie had poor response to a TV and wash hand basin issue - depite my request.
By Mrs Eatwell on 21/09/2015
Cycling was very easy, although the maps provided were not good. The IGN Carte De promenade 65 and 72 1:100,000 show the Canal Du Midi clearly - fortunately we already had these maps. On the whole, the notes were good, but a bit too detailed in some bits - we found entering Beziers very confusing and ended up on a busy road. Along the canal, infected trees are currently being cut down and burnt, so parts of the route were barracaded off, and we had to use our maps and go onto local roads. Hotels are good, apart from the Imperator in Beziers, which is average, but it is in a good location for getting around and in and out of Beziers. We're glad we booked an extra night at the end in Sete - the Grand Hotel is lovely (we got a canal view room as requested) and Sete is really interesting. Throughout the holiday, we had lovely food and great wine. So with the cycling being easy, we've not lost any weight !!!!
By Ms Winch on 21/09/2015
Lovely holiday with very welcoming local people
By Mr Sadler on 21/09/2015
The representatives Katie and Jim made the holiday truly wonderful. They were extremely helpful with nothing too much trouble.
By Mrs Campbell on 21/09/2015
Holiday was very good, gentle relaxed cycling in nice area and traffic free roads and tracks. Hotels and food were of a high standard.
By Mrs Wakefield on 21/09/2015
Wonderful variety of walks and scenery with comfortable hotels and good food.
By Mr McGregor on 21/09/2015
Beautiful area but let down by inattention to detail.
Disappointing largely for small but cumulative reasons.
By Dr Winter on 21/09/2015
Well organised and professional service - headwater deliver what they promise and the holidays are excellent. A reasonable degree of fitness is required for the cycling holidays - not suitable for beginners or irregular cyclists.
By Mr Beeby on 21/09/2015
Maintained the high standard we have come to expect from Headwater.
By Mr MacMillan on 21/09/2015
Lovely cycling trip, local agents, hotels and bikes were very good. The Trulli hotel was interesting, but dark and lacking in facilities.
By Mrs Lammiman on 21/09/2015
Great walks with spectacular views. We liked the mix of b&b and half board . Ended our holiday with two extra days in Pisa / Lucca with more walking ...but but well worth it .
By Mr Cooper on 21/09/2015
A good holiday in stunning locations and using the various transport options very creatively. Expensive- but that is probably a reflection of the cost of the area
By Mr Otiv on 21/09/2015
An excellent holiday with well researched routes off the beaten track , very clear written instructions given . Lovely villages and gardens en route , giving a good taste of France at its most typical. The hotels selected were all excellent and varied in nature.
By Mr Jones on 21/09/2015
Good walking in a stunningly beautiful Country though the geography meant some long drives to access them.
Hotel Zabljak though looked good, once experienced felt cheap....bathroom fitments all loose, no plug in a tiny washbasin, shower that flooded the bathroom, awful food, undrinkable coffee! Not up to what we believe are Headwater standards.
Hotel Conte stunning location very good food until last evening when our group played second fiddle to a wedding party. By the time we were offered dessert, very late, there was only ice cream on offer.
Dubrovnik Palace Hotel fabulous a brilliant way to end a good holiday.
By Mr Ward on 21/09/2015
The holiday provides plenty of views of this country of contrasts during walks and (longer than expected) minibus transfers. Our local guide Olivera helped to explain much: from tourism on the crowded coasts to the many deserted buildings. Zabljak area provides mountain walks and scenery, so take warm layers as air can be cool if sun goes in (the hotel looks good, but only rates 2*). The village of Perast is a gem and fairly quiet in September, luckily 20mins drive from busy Kotor where the ocean liners stop. Hotel Conte really is 4*, with super food. All walks can be rugged from 1 to 2 boot (sturdy shoes and poles useful even on town walls of Kotor), and sometimes views hidden by low (wet) clouds (so thanks to our safe drivers). Not much evidence of wild life as we missed migration season.
Dear Mr Ward, Thank you for taking the time to complete your post-holiday questionnaire following your holiday to Montenegro, Please be assured that all of the feedback we receive whether complimentary or critical is valuable in helping us to continue to improve and develop our holidays for the future and is well received.
We were pleased to read you had and enjoyable holiday overall, taking in the contrasts this area has to offer. Since receiving your feedback and as we continue to improve and develop our holidays for the future, we have made some changes to this holiday for the 2016 season. Firstly, we have changed the hotel in Zabljak to a 4 star located in the heart town, we have also increased the rating to a 2-boot holiday; we hope you will agree that these changes will help enhance an already interesting and enjoyable holiday.
In closing, we would like to thank you for travelling with us this summer and look forward to welcoming you on another of our holidays in the future.
Headwater Customer Service team
By Mr Wilson on 21/09/2015
It was a real fun adventure. The excellent support and hotels allowed for maximum enjoyment.
By Mr John on 21/09/2015
We had initially considered a Headwater walking tour of Loire as my wife is not a confident cyclist. But reading the website comments - decided Loire region was quite poor walking country but great cycling country. My wife more than coped with the itinerary and we are both raring to go on our next Headwater cycling holiday next year when we will both be 69!
Hotels and meals all excellent but we did feel that the rooms we stayed in at Chissay were a bit tired and in need of renovation, hence the fair rating.
Your HQ staff gave us excellent advice and James and Hazel as tour managers were the most brilliant ever encountered and helped make an excellent experience.
By Ms Morris on 21/09/2015
Everybody was so professional, friendly and helpful from our first phone call to the office to our final goodbye to the reps. The routes were great - enough cycling to feel we'd earned our lovely hotel, pool and dinner but not too much to feel disheartened. There was plenty of time built in to sight see with excellent suggestions for rest days. We visited some great places that we'd never have found on our own as well as some more main stream destinations. A lovely combination and so well organised.
By Mr Fisher on 21/09/2015
You enabled us to visit a part of Sicily we could not have done on our own. The area was beautiful, the walks good and we enjoyed the company of fellow travellers. Thank you
By Ms Best on 21/09/2015
The trip was very enjoyable, and was made more so because of out great guide. Luigi was helpful, knowledgable, well informed, and good company. The walking was interesting and varied, and, although the group had a range of abilities, it worked out well. It would be good to have some free time at Pompeii - I heard this mentioned by several people in the group. The food in the 2 hotels varied in that the evening meals in Ravello were excellent, but the breakfasts weren't great. The staff there were very helpful. The breakfasts at Massa Lubrense were really good, but the evening meals weren't good, and were sometimes almost inedible because they were so salty. Some of the staff were very unhelpful also.
By Mr Nicol on 21/09/2015
our first one biking abroad and will do it again
By Mr Harrison on 21/09/2015
Undiscovered Tuscany, was as it says, undiscovered and unspoilt. The walks each day showed a different aspect of the local hills and valleys of this region. The food and wine were unbeatable. The hospitality of the hotelier Ercole and staff was excellent.
By Mrs Daniels on 21/09/2015
This was such a very well organised package holiday that we felt that we were independant travellers, but with the safety net of a rep, if required. We managed the pace, stops and route ourselves and had a truly excellent break.
By Mrs McInnes on 21/09/2015
This is my 10 th Headwater holiday,this time I convinced three friends to walk the Camino de Santiago with Headwater.
Our group of four were very pleased with Headwater and are looking at more holidays with them.
By Mrs Broad on 21/09/2015
Menorca is a lovely island, incredibly pretty and very easy to get around. The Morvedra Nou hotel is in a perfect setting if you want peace and quiet. The gardens and pool area are so relaxing, the bird song is the only thing you'll hear! Unfortunately, we were unable to upgrade at the time of booking, to one of the larger rooms, and although our room was spotlessly clean and had a sunny patio, we did find it on the small side. Not a big deal as we were out walking most days. The walks were excellent, sometimes really off the beaten track, great wildlife and fabulous scenery, quite a few 'wow' moments as we came round a headland or walked through the gorge to the caves. Our only gripe, was the food. Breakfast was fine, plenty of choice but dinner was very hit and miss. There was no comparison to the food photos on the hotel website, and the portion sizes and combinations were very strange. Sometimes the starters were far too big, and the main course would be just a large piece of meat/fish with one small potato if you were lucky (no veg). There was only one evening out of ten, that we both enjoyed the whole meal, which was so disappointing. Honestly, neither of us are fussy eaters, but we have never left so much food on our plates, and not once did anyone ask us about it.
By Mr Haines on 18/09/2015
We have now done 6 Headwater Holidays and the standards are consistently high. Alsace was beautiful in September as the grapes were harvested and the window boxes were wonderful in the small towns.
By Mr Lawrence on 18/09/2015
Relaxing yet active walking holiday - lovely locations and good back up if needed
By Mrs Price on 18/09/2015
This was one of our very best Headwater holidays. We liked the mix of walks and sight-seeing. We felt very well looked after.
By Mr Knight on 18/09/2015
Wonderful range of walks. Alberto was the best guide we have ever encountered in our many walking holidays. His knowledge of the history, geology, flora and fauna of Sardinia was extremely wide and very well presented. He was very kind, friendly, efficient, sensitive to our needs and flexible in adapting the itinerary to best meet the weather conditions. We cannot praise him too highly.
By Mrs Geddes on 18/09/2015
Excellent holiday. The holiday representatives are a credit to the company. We would certainly book another holiday with Headwater!
By Mr Graham on 18/09/2015
This was a really good holiday, excellent in all respects except that the walking notes, generally of high standard, let us down badly at one point. We explained to Lin where this was and hopefully this will be sorted out
Thank you for taking the time to pass along your comments, it is wonderful to know that you had such a lovely holiday. Your explanation of where the notes went wrong was indeed passed along and, as we always try to do, your suggestions were taken into account in order to improve the experience for future customers. Once again many thanks from your team at Headwater.
By Mr Hadfield on 18/09/2015
Enjoyable; well managed; good variety of scenery and places; lots of fresh air and opportunities to enjoy tasty regional cooking.
By Mr Beaney on 18/09/2015
The food was excellent but having 5 course gourmet dinners every night was probably more than we really needed. The hotels were all very comfortable and very different with genuinely excellent restaurants and helpfull staff.
By Mrs Craig on 18/09/2015
We had an excellent, well organised holiday ,in beautiful surroundings with delicious food and wine. It was at the correct standard for our level of cycling.
The reps were efficient, friendly, and well informed. The three hotels were very different but all very comfortable with excellent food.
This was our third cycling holiday in France with headwater and by far the best. Previous holidays , Brittany and Canal du Midi, were not such good value and conditions more challenging.
By Mrs Allen on 18/09/2015
A selection of lovely, varied walks amid beautiful mountain scenery in an unspoilt area. Slovenia also has a fascinating if somewhat turbulent history and the route notes (and rest day booklet suggestions) included historical references which added to our enjoyment of the walks and area. If you enjoy turquoise rivers, watching rafting/kayaking/canoeing/fishing on them; are not worried by suspension bridges; like birdsong, butterflies and wildflowers (even in August) we think you would enjoy this holiday. High quality regional 'slow food' ( i.e.not processed) was delicious. The Slovenian people we met were welcoming, friendly and helpful. This was our eighth holiday with Headwater and we felt that the walking level was consistent with other two boot holidays we have taken with you.
By Mr Hunter on 18/09/2015
Disappointed with the hiking trails in that there wasn't sufficient variety of environment and experience ( too much forest trail and tarmac)
Routes of reasonable length, would have preferred higher altitude experience . One route had an indistinct and hazardous section leading up to the road into Kobarid. This path needs repair and clearance ( potential for serious accident).
M tours staff excellent.
By Mrs Lee on 18/09/2015
Very well organised, excellent representatives, good cycling along dedicated cycle paths. Let down by standard of some hotels.
By Mrs Beard on 18/09/2015
Excellent experience - very well organised and delivered. All the walking notes were accurate and easy to follow. The hotel is ideally located to access a wide range of excellent and beautiful walks
By Mis Smith on 17/09/2015
This was our first Headwater walking holiday, and it has definitely lived up to our expectations. We thoroughly enjoyed the mixture of walks, as well as the cuisine and rest day activities. Jim and Katie are excellent reps, and definitely contributed to our memorable experience. Many thanks!
By Mr Hancock on 17/09/2015
The Italians could be encouraged to look after their surroundings better .The amount of rubbish by the sides of the roads is awful .It's such a shame and detracts from the unspoilt countryside.The historic centres of the town's are really interesting and not crowded.
By Ms Friswell on 17/09/2015
Had a great holiday overall with good food and interesting walks. Loved the visit to Pompeii. Very much enoyed our stay at the first hotel, although found the second one too noisy as our bedroom was on the ground floor and had a busy road directly in front of the hotel. My experience with a guide (my first holiday with Headwater was self guided) was excellent. Luigi was full of really interesting information about an area he clearly loves. He was helpful, considerate and with a great sense of humour. He made every walk into something special and cant recommend him highly enough.
By Mr Taylor on 16/09/2015
very successful and enjoyable in all respects
By Mr Athroll on 16/09/2015
An initial problem with the rail tickets (we were not allocated seats with those with whom we were travelling) was sorted out speedily and new tickets allocated. In addition, due to the illness of one of the party members Ross picked up 2 members along with the luggage on the last cycling day. This removed a lot of stress/worry of getting back to Auxerre.
Overall a thoroughly enjoyable holiday (despite the illness) and the weather was kind too!
Apart from the Auberge in Clamecy the rating of the food relates to breakfast only as meals were taken elsewhere.
By Mr Brooks on 16/09/2015
An Italian adventure. Excellent bikes, fabulous food. Sometimes the instructions were a challenge but generally ok. Accommodation was varied which added to the overall experience, The Masseria Salamina was exceptional. Our rep Dave was a joy .
By Mrs Hollis on 16/09/2015
An excellent week in Sardinia. Our guide, Alberta was responsible for making the holiday so memorable with his fantastic knowledge of the history, geology, plants and animals of this beautiful island. He has a lovely manner and was greatly liked by the group. I was disappointed initially that the group was so small, being only five but we all got on well so it became a luxury with plenty of space in the vehicle and a very personal service. The boat trip on our free day was exciting and showed us the magnificent coastline and caves.
By Mrs Bullock on 16/09/2015
This was our first experience of an activity holiday and none of us are experienced cyclists so we chose a grade one single centre holiday, whilst a little apprehensive after a hefty breakfast and a briefing from our excellent rep Sarah we set off on our first ride. The cycling was well graded and the route description very easy to follow, we did not get lost or go wrong at all during our weeks stay, best of all we were able to go at our own pace and explore some lovely countryside. Returning to our accommodation we were able to share experiences with the other groups over a glass or two of the local wines. We never thought we would find a cycling holiday relaxing but have returned home very chilled and despite the exercise about 5lbs heavier than when we started, which is a testament to the quality and quantity of the food. Thank you to all.
By Mrs George on 16/09/2015
This was our 5th Headwater holiday. We like the attention to detail and the fact that we can rely on the equipment and the rep. We feel we are in good hands and that we can be sure of everything running smoothly. We enjoy meeting other Headwater customers.
(I have put myself in the 'over 64' bracket, but my son now age 31 has been coming on these holidays with me since he was in his teens, and continues to enjoy them)
By Mr Howell on 16/09/2015
Perfect holiday. Beautiful countryside, great walks and the pools at the end of every walk were a real treat. Also there was the perfect mix of culture and countryside.
All the hotels were very good, the walks varied. Headwater holidays take the stress out of the holiday, once you have booked, all you need to do is turn up,
relax and enjoy.
We wanted to attend our son's wedding at the beginning of our holiday, in the area, and Headwater made it possible to combine the wedding, the walking and some extra nights in Pisa!
The staff at the office give you an excellent service!
By Mr Patterson on 15/09/2015
Excellent cycling in a beautiful area.
By Ms Jackson on 15/09/2015
I am only learning to cycle, so some of the route was hard for me but the rep, Steve, was brilliant, very supportive and made sure I relaxed and built my confidence. The scenery was stunning and the route varied. Lovely holiday.
By Mrs Hamilton on 15/09/2015
Excellent holiday travelling through the Dordogne in a peaceful setting at your own pace and staying at well chosen establishments that provide some amazing standards of food quality relative to their star rating. The friendliness, helpfulness and availability of the reps Keith & Claire was excellent too.
By Mrs Woodard on 15/09/2015
I suggest you place the oldest persons in each group on ground floor hotel rooms. Hard for old guys to lug bags upstairs.
By Mr Browne on 15/09/2015
Easy cycling with great wine tasting opportunities.
By Mrs Smyth on 15/09/2015
Alberto - our guide was fantastic - knowledgeable - kind - patient - fun - punctual - and always smiling ! The highlight of our trip. Not to mention his delicious picnics !
By Mr Hodgetts on 15/09/2015
Walking in the Alentejo (Costa Vicentina) provided the contrast between Fabulous Frank's creation of paradise in the interior - 4 miles off the nearest tarmac road - and the most stunning cliff top walking I have ever done. The latter is definitely not for the vertiginous but if you're OK with sheer drops on one side the views are fantastic. The walking on the coast, on the Rota Vicentina sometimes felt like a mini-Sahara as some parts are through deep soft sand but we came back fitter with thighs that can shell brazil nuts!
The walking in the inland section was delightful through cork oak and eucalyptus forests - hardly saw a soul all day - and the lake swimming at the Quinta was heaven at the end of a hot days plodding.
By Mr Whitehurst on 15/09/2015
Great opportunity to visit famous sites in UK within a structured organised and well supported walk
By Ms Nott on 15/09/2015
Excellent holiday overall.
It might have been better to have an extra day in Vienna at the end of the trip instead of a free day in Krems which was not as exciting as Vienna.
The weather could have been better too!!
By Mis Davis on 15/09/2015
Brilliant all we wanted
By Dr Gompertz on 15/09/2015
A great holiday.. enjoyable as other HW holidays we have had!.
A little too hot...perhaps we should have waited for 2 weeks later in September.
By Mrs Harris on 15/09/2015
We usually travel independently but found that Headwater offered a hotel package more cheaply than we could buy ourselves and there was the additional benefit of the route notes which were excellent. My husband is the navigator of our team, but having tried Headwater, if I ever needed to travel on my own, I would be confident about using their notes and routes which were exceptional. We went to the Dolomites and had superb weather which made for a stunning holiday with plenty of walks to choose from. I would certainly use Headwater again.
By Mis Nicholson on 14/09/2015
Small hotels with very friendly service and good food. Some of the cycling was perhaps a bit above one bike level although with my fantastic e bike it was a breeze apart from down and up the steps at the underpass as the bike iwas quite heavy. Excellent reps, really knew their stuff and very helpful. We went wrong occasionally with the route notes but not drastically. The off road cycling was superb but there was quite a bit on roads - not too bad as Austrian drivers were generally very careful with bicycles. As Headwater is based in the northwest, perhaps they could offer more direct flights from regional airports: we found a really good time match with a Manchester flight to Salzburg rather than having to travel down to London. Otherwise another really first class holiday with the company.
By Mr Norman on 14/09/2015
Wonderful holiday through a stunning and, at times, remote area of France with excellent food, drink and opportunity for activity. Very relaxing.
By Mrs Capper on 14/09/2015
An excellent holiday. Lovely area of Spain. Reps Katie and Jim are excellent and provide excellent information and advice (and are always willing to go the extra mile to make the holiday as enjoyable as possible). The bikes ar excellent and route information and maps are easy to follow. We did not use GPS but never got lost , even when meandering through villages
By Mr Valentine on 14/09/2015
Excellent routes, great hotels, fabulous countryside, lots to see and good food to fuel your journey!
By Mr Blunt on 14/09/2015
Lovely locations. There is so much choice of what to do on your spare days.
Although the walks are not too strenuous you do need to have enough food and water with you as there are few places on route where you can stock-up.
Do take your time following route instructions as markers are not always immediately obvious and can become difficult to see or disappear entirely.
By Mrs Carrington-bro on 14/09/2015
This was our second holiday with Headwater and again we had an excellent holiday. It was very well organised and the walking notes were easy to follow. The holiday certainly lived up to its name of being a gastrnomic walking tour - the food was delicious throughout and all four hotels were very friendly.
The walking was pleasant but suffered a litlte in comparison to our first hoiday with Headwater (Umbria) as the Dordogne is a busier area than Umbria.
Our top tip would be to visit Le font de Gaume when staying in Les Eyzies - there are a limited number of tickets issued each day and 52 of these go on sale each morning at 9.30am. The receptionist at the hotel suggested we shoud be there by 7.30am, as September isn't peak season and as she predicted we weren't the first, we joined the very orderly queque as nos 11 and 12; it was a magical experience seeing original paintings that are 14,000 years old.
We came home feeling very relaxed and ready to book another Headwater holiday.
By Mrs Bawn on 14/09/2015
Amazing holiday, well thought out. All hotels were unique and special. Beautiful cycling routes. Try.practising cycling at home before you go. It would improve the enjoyment of the holiday.
By Mrs McCormick on 14/09/2015
A thoroughly restful holiday through stunning countryside. Excellent cycle paths which take you away from the busy roads and where you can set your own pace. The option to shorten journeys using trains or ferries was useful. Our ninth headwater holiday and one we would take again in a few years time. Switzerland is an expensive place to visit but the half board basis of this holiday offsets some of that cost. Our group of eight ranged in age from 48 to 72 and everyone found it a comfortable and enjoyable cycle. Lots to see and do on the rest days which meant that we packed a lot into each day. The fabulous chocolate, kaffee und kuchen could be offset quite easily which was a bonus!
By Mr Elliott-jones on 14/09/2015
A fantastic package, great value for money in superb, friendly & family-run hotels. Great cycling routes through some challenging terrain, very good, sensibly built bikes. Reps & Headwater office staff were very helpful, couldn't do enough to make sure we were sorted.
By Ms Griffin on 14/09/2015
September is a poor choice for a walking holiday on Gozo. The interior is typically very hot and humid and the landscape very dry and baron. There are few trees on the island and the sun beats down on you all day. The coast is lovely and there was, at times, a small breeze, but most of the suggested walking routes are not coastal. We were told by locals that the landscape is lovely and green, with lots of wildflowers, around May,and the temperatures more suitable for walking. Ta Cenc is a comfortable hotel but more like a -4 star hotel, rather than a 5 star.
By Mrs Tait on 14/09/2015
Excellent except for Marco Polo, slightly long transfer. The area was beautiful walking very good for all abilities.
By Mrs Taylor on 11/09/2015
Would only recommend this holiday for fit people under 50 because of the terrain and the weather conditions .Lovely area with good accomodation
By Mr Dale on 11/09/2015
Fantastic. The whole experience was wonderful. Travel was smooth - the 'local reps (Keith and Claire) were lovely, informed, committed and really, really nice couple. The itinerary was easy to follow and worked very well. Food superb and hotels great. thank you
By Mrs McDonagh on 10/09/2015
difficult to fault,made by extreme helpfulness from local agent,Liberata
By Mr Norman on 10/09/2015
especially excellent reps and route notes and well chosen hotels with hotel bergrose having especially good food. all the hotels were family owned which made the welcome very friendly..
By Mr Buckley on 10/09/2015
After the first day, which is quite hilly, this is a very easy cycle route through beautiful countryside. The Austrians that we met were particularly friendly, and eager to try out their English. Headwater's equipment, instructions and luggage transfers were all very good. The only negative comments we have are that 1) the half board arrangements resulted in a fairly monotonous diet across the week, with limited choice and 2) two of the hotels were a few miles out of the villages they were attached to and a long way from the lakes. The Bergrose hotel provided outstanding food, so we could forgive the distance from the lake!
By Mrs Turrell on 10/09/2015
walking is more challenging than described with gravel underfoot often making the going tough and slippery. Be prepared for no evening entertainment with locations very dull in September. Learn some german as majority of signs did not translate for visitors.