Working as an overseas holiday rep

Requirements of the job:

• Full clean driving licence
• A good working knowledge of the local language
• Reliable, Flexible & Motivated
• Excellent communication skills

Desired quialities:

• Knowledge of cycle maintenance
• Good map reading skills
• Interest in outdoor pursuits

Job details:

Salary: £120-140 per week (with bonus for returning reps)

Accommodation: Included

Duration of Job: Apr/May to Sep/Oct

Working hours: As necessary according to client requirements

Our overseas holiday representatives are employed to take care of clients on our independent walking and cycling holidays in both France and Italy. These holidays have a structure, customers can arrive to start their holiday every 2 days either by making their own travel arrangements, by car, or having taken a plane from UK and then in some cases a train from a main line station to their chosen holiday region. We expect our representatives to meet all customers on the first evening of their holiday. Some you will be collecting at the airport/station and providing a minibus transfer (usually included in their holiday cost) to the first hotel. Or for people arriving by car, meeting them at a convenient time before dinner to welcome them and check everything is OK and confirm details for the following days' briefing.

The next morning you will meet them for their ‘briefing' which consists of going through giving general information about the area, giving tips on food possibilities during their ‘move-on' days, going through maps and route notes to ensure any updates are passed on. If they are cycling clients then they will also need to have a puncture demonstration and be sized up with a bike.

You're then likely to spend the rest of the day moving all your customers' luggage from hotel to hotel. This is an excellent time to liaise with hoteliers, checking hotel reservations ensuring all has gone OK with the clients whose bags you are collecting etc.

It's as important to say goodbye to clients as it is to welcome them so hopefully the last task of the day will be to debrief customers leaving tomorrow morning. In some instances you will need to arrange transfer times to stations/airports for the following day. Although, generally, a chat to see how the holiday went is all that's required.

You quite obviously will need to spend a lot of time cleaning and repairing the bikes provided to the customers.

On average our reps spend 40% of their time driving minibuses (ie. Station/airport transfers and transporting luggage from hotel to hotel), 20% of their time briefing clients and dealing with administrative matters and another 40% of their time cleaning and repairing bikes.

In addition each representative is responsible for the maintenance and cleanliness of company vehicles and accounts.